Supporter care manager jobs in Nottingham
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CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.
Essential Skill
· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification
· Evidence of continuing personal and professional development
· Have knowledge of the requirements of awarding bodies for the delivery of first responder
· Have a sound understanding of the role of medical support in the Army Cadets.
· Understand the legislative requirements for First Aid provision as set out by the HSE.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
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Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
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Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
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Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
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Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
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Maintain a consistent and engaging approach across all training experiences.
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Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
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Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
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Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
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Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
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Proven experience in professional facilitation using a range of techniques to engage participants.
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Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
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Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
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Proven ability to deliver training that achieves measurable impact and learning outcomes.
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Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
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Excellent written, verbal, and visual communication skills with high attention to detail.
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Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Wednesday 15 April 2026
- First interview: w/c 20 April 2026 (online, 20-minute training presentation)
- Second interview: w/c 27 April 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
About the Giving Directorate and Net Zero Carbon Programme
The Church of England ministers to every community in England, and our mission and ministry is sustained and expanded through a culture of generous giving.
The Giving Directorate plays a vital role in equipping dioceses, parishes, and clergy with the tools and confidence to encourage generosity. Through strategic leadership, innovative resources, and collaborative partnerships, we aim to inspire giving that enables the Church to flourish in every community. We lead major funded projects that strengthen giving across the Church, ensuring that generosity is central to mission and ministry.
The Giving Directorate has four teams: Innovation & Insight (leading on innovations, the parish share project, data analysis and marketing); Parish Giving Scheme (giving mechanisms and technology); NZC Fundraising (including policy, philanthropy and gifts in wills) and Learning & Development (delivering training, mentoring, and equipping clergy and diocesan giving advisors, national and regional conferences, and developing online learning resources for parishes).
You will sit within the Net Zero Carbon Fundraising team which leads the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments to secure the significant additional funding needed to decarbonise the Church of England.
What you'll be doing
Legacies have historically played a transformative role for the Church of England - sustaining parish ministry, helping deliver the 30,000+ community projects run by parishes every year, conserving historic buildings and enabling important work for the future, including Net Zero Carbon projects. There is significant untapped potential for legacy giving to make an even bigger difference to our work, but awareness is uneven, and local church leaders often lack the training and resources to talk confidently about gifts in wills.
As the Gifts in Wills Manager, you will lead an ambitious new legacy programme to significantly expand the support and resources available for all parts of the Church of England to effectively encourage legacy giving. This will include creating new legacy giving resources that can be used by parishes, cathedrals and Dioceses as well as new training for local parish volunteers, clergy and senior leaders.
Gifts in wills have the potential for significantly enhancing the work of the church in caring for God's creation, being the culmination of a person's lifetime of commitment and care for the church and God's creation. The role will include specifically looking to develop NZC cases for support as a way to encourage gifts in wills, through linking the ongoing and perpetual care of God's creation with the long term impact of gifts in wills.
Through your work you will create a culture shift where legacy giving is demystified to become a natural part of Christian discipleship. The increased number and generosity of legacy gifts pledged and received will make a long-lasting impact on the financial ability of parishes, cathedrals, and dioceses to fund their ministry and social impact in the communities they serve.
Key Relationships: Head of Net Zero Carbon Fundraising, Deputy Director (Learning and Development), Regional Giving Advisors, Head of Resources & Insights, Diocesan Giving Advisors, NCIs Legal Team, Farewill, Christian Aid.
This is a fixed-term contract role for three years, and interviews will take place week commencing 27 April.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.
If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.
About the Role
As Support Services Manager, you will:
Lead and develop high‑quality support services
- Provide operational leadership across supported housing schemes
- Ensure trauma‑informed, person‑centred support plans and risk assessments
- Monitor KPIs, contractual compliance and service performance
- Drive service improvement and co‑production with clients
Manage, motivate and develop staff
- Line manage Support Workers and Volunteers
- Ensure supervision, training and performance management
- Support recruitment and staff development across the region
- Build a strong, motivated and skilled team
Champion safeguarding & risk management
- Act as a safeguarding champion across supported housing
- Ensure robust risk assessments, incident reporting and GDPR‑compliant records
- Support staff to maintain the highest safeguarding standards
Ensure housing & compliance excellence
- Work closely with Estates teams to maintain safe, compliant accommodation
- Support quality improvements across physical properties and service delivery
Build impactful partnerships
- Liaise with local authorities, commissioners, health partners and referral agencies
- Represent Life at case conferences, multi‑agency meetings and contract reviews
- Identify and respond to new referral opportunities
Drive quality, governance & reporting
- Produce performance reports and maintain audit readiness
- Support strategic growth and contribute to the department’s business plan
- Promote Life Charity within local communities and public forums
Manage budgets & resources
- Monitor expenditure and support resource planning
- Support with funding bids and service redesign
- Work with finance teams to ensure clients receive appropriate financial support
We’d love to hear from you if you have:
Essential experience & skills
- Experience managing or delivering support and/or care services
- Understanding of supported housing and estates management
- Strong knowledge of support planning, risk assessment and safeguarding
- Excellent communication skills with the ability to engage at all levels
- Strong organisational, leadership and problem‑solving abilities
- Ability to work independently, handle pressure and prioritise workloads
- Commitment to equality, diversity and inclusion
- Full UK driving licence
Desirable
- Relevant housing qualification (e.g., CIH Level 4)
- Experience working in a charity environment
- Experience in troubleshooting or service improvement roles
- Good strategic awareness
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £34,000 per annum
Hours: 35 hours per week over 5 days
Location: Home Based with Extensive Travel across the Midlands and South East England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.
We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.
If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Manager role by: 12pm (noon) on 13th April.
The client requests no contact from agencies or media sales.
We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.
As Head of Housing Support, you will:
Lead & Inspire
- Provide strategic leadership for Housing Support Services across the UK.
- Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
- Embed a culture of collaboration, high performance and trauma‑informed practice.
Drive Operational Excellence
- Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
- Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
- Oversee tenancy management, rent setting, arrears management and income recovery.
Shape the Future
- Influence policy, develop best‑practice procedures and contribute to organisational strategy.
- Build strong partnerships with local authorities, housing developers and external stakeholders.
- Represent Life at networking events and act as an ambassador for the charity.
Lead with Purpose
- Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
- Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
- Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.
About You
We’re looking for someone who is:
- A values‑driven leader committed to Life’s mission and vision.
- Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
- Skilled at leading high‑performing teams and developing individuals.
- A confident communicator with excellent relationship‑building and presentation skills.
- Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
- Highly organised, strategic, creative and able to work under pressure.
- Passionate about trauma‑informed practice and delivering outstanding client outcomes.
Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £45,655 per annum
Hours: 35 hours per week, 5 days per week
Location: Home Based with Extensive Travel across Midlands and South East
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.
The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.
Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.
Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.
The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.
Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.
As Regional Fundraising Manager, you will:
- Lead community and corporate fundraising across the North region, supporting long-term partnerships
- Lead and deliver regional fundraising strategy in line with national objectives
- Manage and develop a team of four fundraisers
- Develop and implement regional plans to grow sustainable income
- Drive proactive community fundraising, engaging groups, clubs and local networks
- Identify and develop new income opportunities across community and corporate audiences
- Ensure strong pipeline development, income forecasting and performance management
- Work collaboratively across fundraising teams to maximise supporter engagement
- Lead key projects and initiatives to improve fundraising effectiveness
- Support the wider regional fundraising function as part of the management team
Essential skills and experience:
- Strong experience in community fundraising or relationship fundraising
- Experience managing and motivating teams to deliver high performance
- Experience developing and implementing fundraising plans and strategies
- Strong stakeholder management and relationship-building skills
- Proven track record of delivering income against targets
- Experience leading projects or initiatives that drive change or improvement
- Ability to analyse data and use insight to inform decision making
- Excellent communication and influencing skills
Desirable:
- Experience working across both community and corporate fundraising
- Experience managing geographically dispersed teams
- Experience working in emotionally sensitive cause areas
- Experience supporting teams through change or organisational development
Employee benefits include:
- 25 days annual leave plus bank holidays, increasing by 1 day with each year of service, up to 30 days annual leave
- End of year closure: when we can, we offer 3-4 extra paid days off over Christmas for a relaxing or time with family and friends. This is decided year by year.
- Up to 5% employer pension contribution
- Annual salary review
- Flexible bank holidays (except 25th and 26th December and 1st January or any substitute bank holidays for these dates)
- Enhanced maternity, paternity and adoption leave benefits
- Income Protection and Life Assurance
- Health Cash Plan plus free telephone access to a GP whenever you need it
- Gym discount
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
We’re here to give every young person facing cancer the best care and support.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Job Title: Children’s Rights Manager/Advocate Coventry & Warwickshire
Contract Type: Permanent
Hours: Part Time 28 hours per week
Salary: £25,107.96 per annum (£31,384.95 FTE, pro rata)
Location: Coventry & Warwickshire (Primarily home-based, with regular travel across the areas)
We are seeking an experienced, proactive Children’s Rights Manager to lead our advocacy and Independent Visitor (IV) services, supporting children in care, care-experienced children, and children in need. This role is a critical part of our commitment to upholding children’s rights and ensuring their voices are heard in decisions that affect their lives.
About Coram
Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.
Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.
About the role
This is an exciting opportunity to join Coram Voice as our new Children’s Rights Manager in the Coventry & Warwickshire area. In this pivotal role, you will lead a team of advocates and an Independent Visitor (IV) coordinator, delivering high-quality routine advocacy and Independent Visiting services for children and young people.
You will be joining a child-focused organisation, making a real difference in the lives of children and young people in the BCP area by ensuring their voices are heard, their rights are upheld, and their experiences in care or need are positively supported.
What you will receive
Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
Recruitment process
Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing Date: Monday 27th April 2026 at noon. We reserve the right to close this vacancy early if we receive a sufficient number of applications
Interview Date: Wednesday 6th May 2026
General consideration for applications
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.
Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.
Key Responsibilities:
- Leadership & Team Management
- Programme Development & Delivery
- Monitoring, Evaluation & Reporting
- Member Support & Engagement
Please see the full Job Description & Person Specification below and on our website.
Benefits to working at Shine:
- Competitive salary: Review due April 2027
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
- Additional annual leave awarded for ‘long service’
- Opportunity to purchase additional annual leave
- Broadband allowance for home-based roles
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme and Mental Health First Aiders
- Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Thursday 16th April 2026 at 11pm
Interviews: Monday 27th April 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us about why you think you'd be a great for for our charity.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.