Supporter care manager jobs in Nottingham

Help support our members and their families who are diagnosed or going through diagnosis of a rare neurological condition.

Provide support to those affected by a life changing diagnosis at a very difficult time and make a difference that counts!

Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. Due to demands on the service we are looking to expand our crucial support team which has provided an exciting opportunity to join the team.

You will be working with our dedicated support team to advise and support our members, over the phone, via email, in online sessions and at conferences and support groups in the community. Providing a listening ear and advice on living with myasthenia is essential as they navigate their diagnosis journey and learn how to live well with the condition.

Delivering support and advice for our members also involves using our CRM database and proactively maintaining and increasing our membership. It requires ongoing essential awareness raising of our work through annual initiatives and campaigns and through growing relationships with Healthcare Professionals and other neurological organisations.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist  welfare rights advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Discretionary £1,000 increase after successful completion of probationary period

Application Instructions

Candidates should submit their CV and tailored covering letter by 23:30 on Friday 8th May 2026

Initial screening chats will take place on Thursday 14th May 2026

Interviews will be week commencing 25th May 2026

Interviews will be held over Microsoft Teams

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

About Us:

Stephen’s Children UK is a Christian charity dedicated to providing financial support to the existing and well developed Stephen’s Children ministries in Egypt’s garbage slums outside of Cairo.

These programs are staffed by over 1,500 dedicated and compassionate individuals ready to make a difference. Over 20% of Stephen’s Children staff members grew up in these same impoverished communities. They come back with the hope to break the cycle of poverty for others, instilling a culture of hope by nurturing hearts, training minds, and teaching our families the strength of God’s love, though the provision of schools, healthcare, home visits, summer camps and much more.

As part of our ongoing growth and efforts to expand our reach in the UK, we are looking for a dynamic, passionate, and experienced Charity Fundraiser with strong social media and digital marketing skills.

Role Overview:

As a Charity Fundraiser with Social Media and Digital Marketing experience, you will play a pivotal role in raising awareness and funds for our cause. You will leverage your expertise in fundraising, social media strategy, and digital marketing to develop and execute innovative campaigns that inspire individuals and organisations to engage and contribute. This is an exciting opportunity to make a tangible impact through creative and strategic digital campaigns.

We are in early discussions with a potential Patron which would significantly boost our profile, and we are in particular looking to develop partnerships with large corporate donors in line with their CSR obligations.

You will be reporting to the UK Trustees.

Key Responsibilities:

Although mostly working autonomously, you will be working with, and representing SCUK on the international Marketing and Communications Advisory Group to ensure a cohesive approach (the Communications and fund raising teams from the various Stephen’s Children entities in other nations): 

• Fundraising Strategy & Campaigns:
  • Develop and implement fundraising strategies that align with the charity’s mission and goals.
  • Manage and grow fundraising campaigns across multiple platforms, including social media, email, and digital channels, as well as occasionally organising and attending fund raising events.
  • Identify and engage potential donors, sponsors, and corporate CSR partners to grow the charity’s financial support base.
  • Organize and manage online and occasional in person fundraising events, appeals, and virtual initiatives.
• Social Media & Digital Marketing:
  • Create and manage engaging content across various social media platforms (Facebook, Instagram, X (Twitter), LinkedIn, etc.) to promote fundraising efforts, events, and the charity's mission.
  • Develop and execute digital marketing campaigns, including email marketing, paid ads, and influencer collaborations.
  • Build a strong online community of supporters and engage with followers through comments, messages, and interactive posts.
  • Ensure consistent messaging and branding across all digital channels.
• Donor Relationship Management:
  • Maintain and nurture relationships with current and prospective donors through regular communication, updates, and stewardship.
  • Coordinate and distribute newsletters [?] and reports for donors, showcasing the impact of their contributions.
• Content Creation & Storytelling:
  • Collaborate with the global content team to create compelling communications to a UK audience that showcase the charity’s impact and inspire action.
  • Write fundraising appeals, success stories, and content that resonates with various audiences.
• Analytics & Reporting:
  • Use digital analytics tools to measure the success of campaigns and track fundraising progress.
  • Provide regular reports on social media performance, campaign effectiveness, and donor engagement.

Key Requirements:

• Proven experience in fundraising, particularly within the charity sector or a related field.
• Demonstrated ability to engage and grow online communities and donor bases.
• Strong understanding of digital marketing, with a focus on social media and online campaigns.
• Excellent communication and writing skills, with the ability to craft compelling content for different digital platforms.
• Excellent interpersonal and presentation skills to effectively communicate when speaking in person to supporters and potential supporters, including Trust and Corporate grant applications.
• Creative mindset with the ability to think outside the box to drive engagement and fundraising results.
• Proficiency in social media management tools and digital advertising platforms.
• Familiarity with fundraising platforms (e.g., JustGiving, GoFundMe, Virgin Giving etc) and donor management tools (e.g. Raiser’s Edge etc.)
• Strong analytical skills with the ability to track, measure, and report on campaign performance.

• Strong organisational and project management skills with the ability to manage multiple campaigns at once.
• Passionate about the charity’s mission and Christian values, and committed to making a difference.
• Availability to visit the work in Cairo at least once per year (funded by the Charity).

• Ability to work independently and as part of a collaborative international team.
• Knowledge of GDPR and data protection regulations as they pertain to online fundraising and social media.

Desirable Skills:

• Previous experience working with corporate donors, Trusts or high-net-worth individuals.
• Knowledge of current fundraising trends and best practices.
• A network of contacts in the fundraising or charity sector.
• Previous experience in organizing virtual or hybrid fundraising events.
• Understanding of the UK charity landscape and fundraising regulations.

Why Join Us?

• Be part of a passionate and dedicated organisation making a real difference in people’s lives.
• Work with international counterparts in a dynamic, creative environment where your ideas and contributions will be valued.
• Flexible working hours, mostly remote.

If you are an innovative, results-driven fundraiser with a passion for social media and digital marketing, we would love to hear from you. Apply today and help us create a brighter future for those in need!

How to Apply:

Please send your CV and a cover letter detailing your relevant experience to the email shown. 

Please ensure your cover letter highlights your fundraising experience and examples of successful digital marketing campaigns and corporate sponsorship initiatives that you have led or contributed to.

This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.

Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.

You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.

This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.

Key Responsibilities

1. Strategic leadership and planning

• Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
• Translate strategy into achievable annual plans, income targets and team objectives.
• Use insight, data and evaluation to inform decision-making and continuous improvement.
• Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.

2. Community and events fundraising delivery

• Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
• Ensure a consistently high-quality supporter experience across all community and events activity.
• Oversee web content and digital resources to support community and event fundraising
• Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
• Act as an ambassador for Bipolar UK at key events when required.

3. Volunteer fundraising offer

• Develop a clear, accessible and motivating events and community fundraising volunteer offer.
• Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
• Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.

4. Digital campaigns and income growth

• Lead on the planning and delivery of digital-led community and events fundraising campaigns.
• Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
• Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
• Monitor performance, assess impact and report clearly on outcomes and learning.

5. Supporter experience and stewardship

• Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
• Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
• Ensure accurate and compliant use of the CRM and fundraising data.

6. Team leadership and organisational contribution

• Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
• Create a positive, supportive and high-performing team culture focused on impact and learning.
• Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
• Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
• Evaluate performance and produce insight-led reports to support decision-making and improvement.
• Uphold Bipolar UK’s values at all times.

Essential Criteria

• Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
• Experience of line-managing staff and leading a small team to deliver effectively.
• Strong planning and organisational skills, with experience translating strategy into delivery plans.
• Experience of managing budgets and reporting on performance and impact.
• Demonstrable experience of digital fundraising and use of online fundraising platforms.
• Experience working with volunteers or community fundraisers.
• Strong communication skills, with the ability to motivate and inspire others.
• Confidence using CRM systems and fundraising data.
• Knowledge of the UK charity sector, GDPR and fundraising best practice.
• A compassionate, values-led approach and confidence working in a mental health context.

Desirable Criteria

• Fundraising qualification or Chartered Institute of Fundraising membership.
• Lived experience of bipolar, or a close personal connection to someone affected by the condition.

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of children living with serious illness and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.

If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.

Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the services that provide them with palliative care.

Every child deserves many moments of happiness together with their loved ones. But it's hard for them to thrive when services don't fully meet their needs, leaving parents and siblings feeling isolated and alone.

That’s why we’re here. To make sure that every family can thrive as they navigate their child's life, death, bereavement and beyond.

Together we support families to live their lives, through the ups and downs, offering practical, emotional and financial help.

Together we unite our sector by prioritising and sharing crucial research, leading guidance and standards, connecting professionals and raising vital funds for children’s hospice and palliative care services.

Together we campaign to make sure that children with serious illness and their families get the care and support they need, when and where they need it.

Supporting, uniting, campaigning, together.
We are Together for Short Lives.

Purpose of role

The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations  that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.

The main objectives are as follows:

1. Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
2. Develop and deliver a business development strategy, including  prospect research, managing  a robust pipeline of opportunities, and developing a diverse range of business development products. 
3. Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.

Follow the link to our website to apply and find out more about the role. 

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.

We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.

Essential Skill

· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification

· Evidence of continuing personal and professional development

· Have knowledge of the requirements of awarding bodies for the delivery of first responder

· Have a sound understanding of the role of medical support in the Army Cadets.

· Understand the legislative requirements for First Aid provision as set out by the HSE.

· Demonstrable success in establishing effective working relationships across a range of organisations at all levels

· Excellent written and verbal communication skills

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.

Interviews will be held in person during the week commencing Monday 11th May 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will launch a new national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in one or more locations to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.

Work with us at NCT

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families.

Your role will include:​

• Raise awareness of who we are – what we do and the difference we make and encourage people to use our services, support our charity and advocate on behalf of new parents.
• Drive impactful campaigns – Engage parents, policymakers, pregnancy and birth stakeholders and organisations with compelling advocacy and messaging.
• Lead the press office – Develop and implement PR strategies to enhance NCT’s visibility and credibility through powerful and creative storytelling.
• Lead our responsive external communications work – developing thought leadership, reactive comment pieces and content in response to external developments affecting new and expectant parents.

Why work at NCT?

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.

People join NCT because they want to make a difference - and stay because they believe in how we do it.

How we work

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.

At NCT we are:

• Welcoming: We are always welcoming, creating connections and building communities.
• Collaborative: We achieve better outcomes by working together.
• Inclusive: We ensure equity and inclusion are core to who we are and what we do.
• Bold: We are bold, brave, and progressive
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services.

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.

Together, we are NCT.

Our commitment to equity, diversity and inclusion

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

The role

Cruse Bereavement Support is the UK's leading bereavement charity, offering free support to people affected by grief. As we expand our national volunteering team, we are recruiting a National Volunteer Administrator to provide accurate, timely, and well-organised administrative support across the full volunteer lifecycle.

This is a newly created role and a key part of building a more robust national volunteering infrastructure. You will be responsible for maintaining volunteer records, processing applications and compliance documentation, supporting training administration, and providing general coordination support to the team.

You will work as part of a small, close-knit national team and will need to manage competing priorities with confidence. Attention to detail, strong written communication skills, and the ability to handle sensitive information appropriately are central to the role. Prior experience in an administrative role in the third sector or a similar regulated environment would be an advantage.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If your application CV does not have a CV and covering letter, it may not be considered.

The closing date for applications is 11th May 2026.

Please be advised that if you do not hear from us by 25th May 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Leading the planning and delivery of integrated marketing campaigns that are audience-led, insight-driven and deliver against organisational objectives.
• Working closely with the Content Studio, managing briefs, priorities and workflows to ensure high-quality and effective content delivery.
• Bringing creative ideas and energy, helping NCT continually improve how its marketing reaches and supports parents.
• Collaborating with internal colleagues across Marketing, Communications and Strategic Partnerships, as well as external agencies to deliver joined-up marketing activity.  

About you

You will:

• You have experience delivering integrated marketing campaigns and turning strategy into clear and effective plans.
• You’re confident managing different priorities and working closely with content or creative teams to prioritise briefs.
• You’re collaborative, insight-led and comfortable using data to improve on and report marketing performance.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions. 

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 

• Collaborative: We achieve better outcomes by working together. 

• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 

• Bold: We are bold, brave, and progressive 

• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

Individual Giving Lead When You Wish Upon a Star | £30,000–£35,000 | Nottingham / Hybrid | Permanent 

Some roles are defined before you arrive. This one is defined by you. 

When You Wish Upon a Star grants life-changing wishes for children with terminal and life-threatening illnesses. Every wish is a memory that lasts a lifetime for a family facing the unimaginable. The cause is immediate, emotionally powerful and directly translatable into the kind of impact that makes supporters proud to be involved. 

We are looking for someone to develop and lead our individual giving function. You will shape the strategy, grow and steward our community of individual supporters, and define what this looks like for Wish. You will have the full backing of the CEO and board, direct access to senior leadership, and the freedom to bring your own thinking, creativity and ambition to a function that is yours to build.

If that sounds like the role you have been waiting for, we would love to hear from you.

What you will be doing 

You will identify, engage and grow a community of individual supporters who feel deeply connected to our mission, developing propositions and campaigns that are emotionally compelling and inspire long-term giving. You will represent Wish confidently, create the systems and supporter journeys that enable sustainable growth, and lay the foundations for an individual giving programme that grows in both income and impact. As income grows, so does the role. The expectation is that this person builds not just a strong base of individual supporters but, in time, a team around it. 

You will work closely with the Head of Income Generation and Board, with realistic targets in the early stages that give you the time and space to build meaningful relationships rather than focus on short-term gains. This is not a role where you will be left to figure it out alone. It is one where your ideas are valued, your judgement is trusted, and your ambition is actively supported. 

What you will bring 

Experience developing, growing or significantly influencing individual giving income streams, including regular giving and lottery programmes, and engaging supporters at scale to inspire long-term and higher-value giving. Experience of managing the end-to-end supporter journey through CRM systems, using insight and data to drive acquisition, retention and growth. 

A strong instinct for understanding what motivates people to give, and the ability to turn that insight into campaigns and experiences that feel personal, compelling and effective. Comfort with ownership, and the confidence to create momentum and build something from the ground up. 

What we offer 

We know what we are asking of you and we have built a package to reflect it. 

• £30,000–£35,000, reviewed as the function grows 

• 25 days holiday rising to 30 with service, plus 3 days at Christmas not taken from your allowance 

• 2 Wish Maker days each year to make your own wishes come true 

• 6 months full maternity pay 

• Full sick pay from day one 

• Flexible working with full trust over how you structure your hours 

• A culture built on genuine care for the people who work here 

How to apply 

We invite you to explore our recruitment pack for more information on the role and how to apply. 

Prospectus is pleased to be partnering with our client, the UK’s first childhood bereavement charity, providing specialist bereavement support services to bereaved children and young people since 1992. They are currently looking to recruit 2 Bereavement Support Managers to oversee the delivery of their On Demand Bereavement Support Service.

As Bereavement Support Manager, you will oversee the effective and efficient running of the charity’s On Demand Bereavement Support Service which includes Helpline, Live Chat and ASK email. You will be responsible for managing and coordinating a small team of staff and volunteers (all working on a remote basis) and will ensure the service is adequately staffed to provide on demand support services when required. In addition to line managing the On Demand Bereavement Specialists, the post holder will also work as part of the delivery rota in order to support the team directly, provide real-time guidance, and cover frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care.

To be considered for this role, you will have extensive experience of working with children, young people, and families in either a bereavement or similar field at managerial level, and will have a significant awareness and knowledge of the emotional and psychological impact of bereavement and loss. You will have a Level 5 Foundation Degree, HND or Diploma of Higher Education as well as a current registration with a professional body (i.e. HCPC, BACP, UKCP, ACP). Overall, you will be a collaborative, compassionate manager, passionate about delivering high quality support services to vulnerable people.

To apply for this exciting opportunity, please initially apply with your CV (supporting statements are not required at this stage).

The organisation are passionate about being an inclusive and supportive employer to staff from all backgrounds and circumstances, and welcome applications from individuals who bring fresh perspectives and experiences with them. They particularly encourage applications from people who identify as Black, Asian or from a minority ethnic background, who are under-represented at the organisation.

Please note this is a full-time role, working 35 hours per week (mix of early/late shift pattern to cover operation hours of 8am and 8pm).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application

Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent

GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.

The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.

Please see the attached documents for more information and details on how to apply. 

Timeline 

• Closing date for applications midnight on Sunday 26 April 2026 
• First stage interviews w/c 11 May 2026
• Second stage interviews TBC May 2026

How to apply

To apply for this role, please submit the following documents:

1. An anonymised CV Please remove your name and any other personal identifying details.
2. A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
3. The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.

Please send all documents by midnight on Sunday 26 April 2026 

Your personal statement should address the following three questions:

1. GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have? 
   (300 words max) 
2. Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome? 
   (300 words max) 
3. Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve? 
   (300 words max)