Volunteer volunteer roles in Barnet, greater london

This Role Protects People, Not Just Content
Tell My Truth and Shame the Devil C.I.C. works with survivors, vulnerable adults, young people, and lived-experience storytellers. Content is not neutral here. It carries emotional, legal, and safeguarding weight.
The Content Approval & Safeguarding Coordinator exists to ensure that nothing goes live unless it is safe, ethical, compliant, and aligned with survivor-centred practice.
This role is a gatekeeper role, not a rubber stamp.
 
Purpose of the Role
This role sits between content creation and public release.
Its purpose is to:

• Protect survivors
• Protect the organisation
• Protect the community
• Ensure compliance with safeguarding, consent, and data protection standards

This role ensures that growth never comes at the cost of safety.

Experience Qualification and Requirements

Essential Experience

• Experience in safeguarding-focused roles where risk assessment, ethical judgement, and protection of vulnerable individuals are central.
• Experience in content moderation, editorial review, compliance, or approval processes involving sensitive or high-impact material.
• Experience working within survivor-led, trauma-informed, or community-based organisations.
• Experience in social care, youth work, community work, or similar environments involving safeguarding responsibilities.
• Experience assessing risk, balancing impact versus harm, and making defensible approval decisions.

Essential Skills

• Strong operational judgement and ability to make clear, consistent decisions under safeguarding and ethical frameworks.
• Excellent attention to detail, particularly around consent, language, framing, and contextual risk.
• Strong written communication skills for documenting decisions, feedback, and escalation summaries.
• Ability to work collaboratively with content, moderation, safeguarding, and campaign teams.
• Confidence following structured protocols and escalating concerns without delay when thresholds are met

Training & Qualifications

• Formal safeguarding training is essential.
• Ongoing training and guidance will be provided to support continuous learning and alignment with CIC standards.

Note: Lived experience alone is not sufficient for this role; demonstrated operational judgement and safeguarding competence are required.

Main Responsibilities/ Key Duties

• Review all content prior to publication to identify safeguarding risks, consent clarity, trauma exposure, and inappropriate language or framing.
• Apply content approval protocols consistently, ensuring decisions are aligned with safeguarding, ethical, and organisational standards.
• Ensure survivor testimony and sensitive content comply with informed consent requirements, usage agreements, and platform-appropriate boundaries.
• Assess whether content is suitable for public release, restricted distribution, amendment, or rejection based on risk and impact.
• Liaise closely with key stakeholders to ensure joined-up decision-making, including the Content Librarian / Asset Manager, Community Moderation team, Safeguarding Officer, and campaign leads.
• Maintain clear and auditable records of content approvals, rejections, required amendments, and final outcomes.
• Flag and escalate safeguarding concerns, boundary breaches, and high-risk material promptly in line with CIC escalation pathways.
• Support the development, refinement, and documentation of content approval frameworks and trauma-informed content guidelines.
• Contribute to continuous improvement by identifying recurring risks, gaps in guidance, or training needs related to content safety.

This role is not suitable if you:

• Avoid difficult decisions
• Prefer creative freedom over boundaries
• Are uncomfortable challenging others
• Want fast visibility or public-facing credit
• Are seeking immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase
• A position of trust and responsibility
• Not symbolic — this role has real authority
• Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and judgement-based discussion
• A values and boundaries conversation

If you believe that truth without safety becomes harm, and that accountability must apply internally as well as externally, this role is for you.

A Final Word

Content approval is about people, not posts.

If you know that:

• Consent is a safeguarding responsibility
• Judgement must balance impact and harm
• Trust is protected through ethical restraint

Social Media Volunteer (South London)

This is an excellent volunteering opportunity for somebody who wants to enhance and develop their digital and social media skills whilst helping animals in need.

Overview of opportunity

As a volunteer Social Media Volunteer, you would play a massive part in ensuring that our branches activities are promoted online whilst creating a positive public profile on social media. You would play a significant role in gaining more awareness and support for animal welfare and helping us come to the aid of more animals in need.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA South London Branch

The South London Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Volunteer Social Media Coordinator responsibilities

• Researching potential influencers, community groups, and online accounts that align with the branch’s mission and values.
• Identifying opportunities for collaboration or content sharing to strengthen the branch’s online presence and support base.
• Monitoring social media trends and gathering examples of engaging content that could highlight the branch in a positive light.
• Tracking audience feedback and online conversations to provide insights that help shape the branch’s outreach strategy.
• Potential to maintain the branch’s Instagram / other social media platforms and respond appropriately to online comments and feedback

What we are looking for in a volunteer Social Media Coordinator

• Experience of using social media and awareness of its potential as well as its dangers.
• Excellent written communication skills.
• An interest in animal welfare.
• Reliability and can offer an ongoing commitment

What we can offer you as a volunteer Social Media Coordinator

• You will be making a massive difference to the welfare of the animals in your local area and attracting more support.
• Join a community which will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the South London Branch.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Join SUNSHINE as Our Governance Trustee (Company/Charity Secretary)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold.

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our Governance Trustee?

This is a rare and meaningful opportunity to help shape a charity from the ground up by building the governance, structure, and integrity that will guide SUNSHINE for years to come.

We’re searching for a volunteer who brings:

• Experience in governance, compliance, or company/charity secretarial duties

• A steady, detail‑oriented approach and a commitment to best practice

• Clarity, organisation, and a love of keeping things running smoothly

• An understanding of charity regulation, or a willingness to learn

• A collaborative spirit and a passion for community wellbeing

As our Governance Trustee, you will play a vital role on our Board — ensuring SUNSHINE is well‑governed, compliant, transparent, and ready to grow. You will help us build the frameworks, policies, and processes that protect our mission and empower our movement.

What you’ll help us build

• Strong governance foundations for a new charity.

• Clear policies, procedures, and reporting pathways.

• Accurate records, minutes, and compliance documentation.

• A Board that is supported, informed, and able to make confident decisions.

• A culture of integrity, accountability, and care.

• A legacy of trust and good governance that will sustain SUNSHINE for generations.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to lift people up, brighten lives, and transform communities.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

If you’re someone who leads with purpose, values good governance, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

Are you a fluent Romanian speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!

What you will be doing

• To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
• Agree a mutual agreeable time and frequency that works for both parties
• Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
• To keep records of conversations and update the support worker on progress of sessions.
• Support with preparing for the “Live in the UK Citizenship Test”

The skills you need

• Good communication skills
• Ability to provide a supportive and inclusive atmosphere
• Fluent in Romanian and English

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Dacorum Citizens Advice is seeking additional trustees to join the board.

We are a charity that supports residents of Dacorum providing free, confidential, impartial advice through a team of paid staff and highly trained volunteers

What will you be doing?

Being a free advice provider our services are in great demand and client need is only likely to increase.  With our Centre team expanding to cope with this we need to recruit additional trustees with experience of managing whether a business, charity or people. The skills that we are particularly looking to gain on our Trustee Board are in Marketing & Communications, HR and in Fundraising.

What are we looking for?

• Understand and accept the responsibilities and liabilities as trustees
• be non-judgmental and respect views, values and cultures that are different to your own
• have good listening, verbal and written communication skills
• be able to exercise good independent judgement
• have good numeracy skills to understand accounts
• be willing to learn and follow Citizens Advice aims, principles and policies incl confidentiality and data protection
• be willing to undertake training
• Skills in Marketing & Communications, HR, and Fundraising.

What difference will you make?

As a trustee you will set policy and strategy direction,  set targets and evaluate performance.  You will make a positive impact for people in Dacorum by ensuring we are sustainable and meeting the needs of the community.   You will meet people and build relationships with trustees, staff and other volunteers building on your governance, leadership and stategy skills.

Task Management Team Overview

Purpose: To ensure all tasks across CLICK UP and other YAUK systems are current, compliant with GDPR, and aligned with pre-set standards defined by the Head of IT & Systems in consultation with C-Level leadership.

Core Duties:

• Tag task assignees and request updates in line with standards

• Tag direct supervisors to ensure compliance

• Review all tasks across YAUK for standard alignment

• Ensure GDPR compliance across task records

• Provide regular organisational task performance data

Senior Task Management Officer (2 Positions)

Role Summary: Senior Officers act as intermediaries between the Manager and Officers, ensuring consistent application of standards and supporting the review process.

Reports to: Task Management Manger 

Type: Voluntary, flexible, part time, 5 to 10hrs per week

Key Responsibilities:

• Lead task reviews across assigned YAUK departments

• Support Officers in tagging and compliance checks

• Liaise with supervisors to resolve tasking issues

• Assist in training new Officers on standards and systems

• Report progress and challenges to the Manager

Ideal Skills:

• Experience with digital tasking tools

• Strong organizational and mentoring abilities

• Knowledge of GDPR principles

• Ability to interpret and apply standards consistently

Are you passionate about young people and ensuring everyone has equitable access to opportunities? Do you have a vibrant energy and experience to bring to our families and children? Then we could be looking for you to join our team of volunteers supportung families and young people in the North Kensington community.

As we ease out of lockdown, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.

Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families in our community while gaining experience of working with a small, friendly and supportive charity.

Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome. 

Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.

Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

Want to learn more about what councils are doing to combat the climate and ecological crises? Want to help communities to get their council to take Climate Action seriously? Interested in gaining experience of local policy, initiatives and best practice?

Climate Emergency UK’s free, online, 4-week Local Climate Training Programme is the place to start!

Councils have the power and influence over around 30% of emissions in their local area. Therefore, they are uniquely placed to make a real impact on emissions within their area. Following the success of the second Council Climate Action Scorecards last year, Climate Emergency UK is looking to create the third edition of the Action Scorecards. We know that councils are listening to the Scorecards results and taking more effective action. The average score in the 2025 Action Scorecards increased by 7 percent points. Now, we’re looking for volunteers to help us create the 2027 Action Scorecards, tracking the progress that has been made, and scoring all UK councils on their climate action.

Our workshops, alongside the practical experience of assessing local climate action, are designed to help you develop your knowledge, skills and experience around local climate policy and action.

Your assessments will help create the 2027 Council Climate Action Scorecards - helping your community and other people around the UK understand how well councils are tackling the climate crisis, the progress that has been made, who’s doing well and what is possible. During the programme you will be part of a cohort of people (maximum 50) who share your passion for environmental justice and local action.

The Training Programme will help you understand:

• The powers local authorities have to tackle the climate crisis.
• The actions local authorities are taking to tackle the climate crisis.
• What good council climate action looks like.

We will also have workshops from educational, policy and campaigning experts to give you a strong foundation in local climate action. Last year this included speakers from the Climate Change Committee, Lancaster City Council and Friends of the Earth. Those on the training programme will be able to manage their time but must be able to make the mandatory dates, listed below. Both cohorts will be 4 weeks and have the exact same programme of events. While these will be part of the training it will be up to you to make the session, although some of these sessions will be recorded. A full schedule will be sent out 1 week before the training starts.

The Programme Dates:

We are running two cohorts of the training programme:

The First Cohort will run from: 7th April until 12th May 2026.

You will need to be free for the following mandatory dates:

• Scorecards Volunteer Inductions:
  You will need to attend one induction session on either Tuesday 7th April 2026 or Thursday 9th April 2026 from 5:30 to 6:30pm.
• Scorecards Scoring Training:
  You will only need to attend only one of the training sessions but please keep both of the evenings free until you are allocated a Scorecards section, which will determine which session you need to attend: either Tuesday 14th April 2026 or Thursday 16th April 2026 from 5:30 to 7pm.
• Policy Programme Course sessions will run on:
  Tuesday 28th April from 4.30-6pm - Introduction to councils
  Thursday 30th April from 4.30-6pm - Guest Speaker
  Tuesday 5th May from 4.30-6pm - Climate Powers and Policies part 1
  Thursday 7th May from 4.30-6pm - Climate Powers and Policies part 2
• Final Policy Programme Session & Certificate Ceremony
  12th May 2026 from 4.30-6pm - Securing change at the local level

Who is this Programme for?

In order to apply you must be:

• Aged over 18
• Able to commit to approx. 15-20 hours a week for four weeks
• Based anywhere in the UK
• Have reliable internet access and access to a computer
• You do not need to have previous environmental related experience or a relevant degree.

Note: We will not accept current Councillors or Officers. Parish/Town councillors or staff are welcome to apply.

Other than that, anyone can apply to be on this programme. We are particularly looking for people who:

• Are passionate about tackling climate change and sustainability
• Have an interest in supporting climate action in their local communities
• Are interested in a career in environmental policy or advocacy (or just enjoy this as a hobby!)
• Able to use Google Docs and SLACK, although you will receive training in both.

Each cohort will be limited to 50 places and we expect to fill the programme. Your acceptance onto the programme will be confirmed once you have attended the Induction

If you are not able to commit to the training programme but would still like to be involved in scoring local authority climate action then please visit our page on becoming a Volunteer Assessor.

How to apply

We are running two volunteer cohorts. The Local Climate Policy Programme is available to both cohorts. If you are a new volunteer we recommend joining Cohort 1.

RSPCA South London Branch

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Candidates will attend a 30 minute interview. New volunteers will attend a network training session as part of their welcome and be introduced to the processes of St John Ambulance. New volunteers will also be provided with a buddy to guide them through the process.

The Emergency Responder programme includes: - A knowledge workbook to work through at your own pace before the course, supported by members of your network, -16 hours of self-directed e-learning, done alongside the workbook and, - 48 hours of in-person training sessions spread over 6 days. Those with a Level 3 qualification or higher in First Responder on Scene (FROS) or First Responder Emergency Care (FREC) already will only have to complete 16 hours of in-person training sessions.

Closing date for these opportunities is: 06/12/2026

To apply for this opportunity please follow the link below:

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Manage a small team of remote, part time volunteers

• Develop, review and maintain HR policies & volunteer handbook

• Ensure compliance with employment laws, regulations and GDPR.

• Partner with the wider HR team to ensure alignment and compliance with policies, processes and training.

Requirements

• Strong knowledge of UK employment laws and practices and its relevance in a volunteer led organisation.

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Previous volunteering experience or experience in any kind of start up desirable

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience.

Your contribution will be recognized through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Candidates will be invited to a 30-minute informal welcome interview. New volunteers will attend a welcome day where they will learn about the organisation, their roles and meet their buddy

Volunteers will then undergo a 2 day community first aider course alongside e-learning.
 

Closing date for these opportunities is: 30/08/2026

To apply for this opportunity please follow the link below:

At WeSwim, we're focused on opening more opportunities.

Being in water provides freedom for people with disabilities. The water takes your weight, eases pain, and opens up new ways to move.

WeSwim supports volunteer-led swimming clubs across London. Together, we empower adults with disabilities to get active, connect with others, and build lasting confidence.

WeSwim are always looking for volunteers who are confident, compassionate, and care about building inclusive communities. You don't have to be a swim coach or teacher - just happy and confident being in the water. We’ll give you training and support so you can confidently support our disabled swimmers.

We are a diverse group of swimmers and volunteers. We actively seek people with varied backgrounds and experiences. A diverse club is a richer one, and we have worked hard to create a safe, encouraging environment. 

This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.

Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:

• Logged
• Tagged
• Categorised
• Approved
• Stored
• Accessible
• Reusable

This role protects:
Brand integrity

• Survivor dignity
• Safeguarding compliance
• Operational efficiency

Without this role, scale fails.

Experience Qualification and Requirements

Essential:

• Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
• Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
• Experience logging and tracking assets accurately, with strong attention to detail and consistency.
• Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
• Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
• Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
• Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
• Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
• Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.

Desirable experience 

• Experience supporting creative teams with admin/ops or project coordination.
• Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
• Experience building content calendars or supporting distribution workflows.

Helpful tools (welcomed, not required)

• Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
• DAM platforms or structured media library tools.
• Familiarity with file naming conventions and metadata frameworks.

Training & qualifications

• Formal qualifications are not required.
• Qualifications in library studies, information management, or organisational management are desirable.

Main Responsibilities/ Key Duties

• Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
• Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
• Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
• Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
• Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
• Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
• Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
• Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
• Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
• Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.

This role is not suitable if you:

• Dislike structure or admin
• Prefer fast-paced creative chaos
• Struggle with confidentiality
• Are uncomfortable working with sensitive content
• Need immediate paid work

Important to Be Clear

This is:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• A critical infrastructure role

Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps

Shortlisted applicants will be invited to:

• A systems-focused discussion
• A values and safeguarding conversation

If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.

A Final Word
Content systems are about people, not files.

If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy