164 Advice team manager volunteer roles

Could you help shape the future of one of Suffolk’s most important heritage and conservation sites?

The Landguard and Felixstowe Conservation Trust seeks an experienced and inspirational Chair to lead its Board and support the long-term development of the nationally significant Landguard Peninsula, home to the Grade I listed Landguard Fort, Nature Reserve, Museum and Bird Observatory.

Welcoming around 500,000 visitors annually, the Trust works with volunteers, staff and partner organisations to conserve and enhance this unique heritage and wildlife asset.

You will bring strategic leadership, governance experience, excellent communication skills and a commitment to charitable values.

This is an unpaid role (reasonable expenses reimbursed).

For further information and an informal discussion, contact Paul Grant.

 A pack has been produced to be sent to all potential candidates that express an interest in the role. A copy can be provided on request.

Hope Nottingham CIO is seeking a prayerful, inspiring and committed Chair of Trustees to lead our Board as we continue growing communities of hope across Nottingham. As a Christian charity, we are motivated by our faith to serve local people with compassion, practical support and encouragement, helping to reduce poverty, overcome loneliness and create places where people can belong and flourish. This is a significant opportunity to help steward a well-known and respected, local charity rooted in Christian values, community transformation and lasting hope.

As Chair, you will provide wise, inclusive and faith-filled leadership to the Board, helping trustees govern well, stay focused on the charity’s purposes and work closely with the Chief Executive Officer in a relationship marked by encouragement, accountability and trust.

We are looking for someone with strong people skills, leadership experience and sound judgement, who has either chaired a board before or is ready to step confidently into the role. You will bring a heart for our mission and the ability to combine strategic thinking with humility, collaboration and a genuine desire to serve. We would particularly welcome someone who can help us live out our Christian ethos in ways that are welcoming, practical and full of hope.

Principal responsibilities

· Provide confident, inclusive and faith-shaped leadership to the Board, enabling trustees to fulfil their duties well and contribute effectively.

· Ensure the charity remains true to its charitable purposes, Charity Governance Code, Christian ethos, vision, values and commitment to public benefit.

· Work closely with trustees and the Chief Executive Officer to shape strategy, monitor progress and support the long-term sustainability and effectiveness of the charity.

· Support the Chief Executive Officer through regular communication, encouragement, accountability and constructive challenge, while maintaining clear boundaries between governance and operational management.

· Chair meetings well, ensuring trustees are well informed, discussion is balanced, all voices are heard and decisions are taken in the best interests of the charity.

· Support the development and effectiveness of the Board through recruitment, induction, succession planning and regular review of contributions and effectiveness.

· Act as a credible ambassador for the charity

· This post has an occupational requirement to be a committed Christian, in line with Hope Nottingham’s purpose to advance the Christian faith. It requires an understanding of, and active commitment to, the Christian ethos of the charity.

Essential: Previous Chair and/ or board or experience. You may not have had previous Chair experience but must be an experienced trustee with sound knowledge of governance and an understanding of the charity, faith or community sector.

Time commitment: This is a voluntary role. The Chair will have the time to get to know the organisation, attend in person evening board meetings in Beeston (bi-monthly), prepare for meetings, meet monthly with the Chief Executive (can be online) and be available for ad-hoc discussions and act as ambassador at occasional events as needed.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Migrant Hub Coordinator and liaise with all staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision 

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. 

**If you need additional support to apply or volunteer or need adjustments to the recruitment process please contact us, we are happy to help.**

What commitment do you need to make? 

We ask Hub Volunteers to commit to volunteering on a Tuesday, 10am  - 2pm. Other volunteers we look for 4+ hours commitment each week (during office hours), for at least six months. 

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Role summary

Community Bereavement Cafés are welcoming and open spaces for people to talk about their grief.  Facilitators help run and facilitate the cafes.

A standard DBS check will be required for this role.

Main duties of this role may include any of the following:

· Help prepare the venue for the café set up – positioning chairs, preparing refreshments, making the seating welcoming and conducive to a positive experience.

· Welcome people as they arrive.

· Provide name labels to ensure people are known by name.

· Identify newcomers and assist them to settle in – making introductions and offering a helping hand to begin with. Being sure to withdraw yourself from the group when it feels right to allow peer support to take over and blossom.

· Offer and make drinks, clear cups etc.

· Facilitate a session in the Cafe after receiving bereavement training.

· Give notice before the café is due to end so that people can draw their conversations to a close.

· Occasionally, at the end, distribute feedback forms to participants to complete anonymously.

· When everyone has left, put the room back to how it was before the café started.

· Escalate any concerns or worries about attendees to the Cafe lead.

·Uphold strict confidentiality and maintain professional boundaries at all times.

Training & supervision

· Training provided in understanding grief and bereavement, communication and active listening skills, facilitating group spaces, safeguarding, boundaries, referral pathways, cafe operations and practical logistics.

· Monthly supervision/support.

· Ongoing training as required.

Experience & qualifications required

· Having excellent communication and listening skills.

· Ability to join in conversation and contribute appropriately.

· Happy chatting in a group or individually.

· Allowing others to speak and give them space to do that.

· Being comfortable discussing bereavement, death, dying and loss.

· Ability to judge the correct moment to leave a conversation, and have the confidence and skills to do that.

· Ability to effectively facilitate groups – creating a supportive environment in which everyone feels able and welcome to contribute, and in which no one person dominates to the detriment of others.

· Friendly and approachable.

· Empathic · Calm · Non-judgemental.

· Flexible in approach · Emotional intelligence, and alertness while facilitating.

· Being able to read situations and act appropriately.

· Reliable and punctual.

· Understand, and maintain the boundaries of your role.

· Well-developed coping strategies and resilience in discussing difficult feelings and bereavement.

· Able to respect, and maintain, people’s confidentiality.

· Able to ask for help and advice when situations arise that are beyond your own knowledge, capabilities, or comfort levels.

· To be self-reflective and make full use of supervision.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Swansea Carers Centre are seeking an experienced and inspirational Chair to lead our Board of Trustees and help shape the next phase of our development.

About Swansea Carers Centre

Swansea Carers Centre is a vibrant, welcoming Tier 2 charity supporting unpaid carers across the City & County of Swansea. Every year, over 1,800 carers access our services, and more than 10,500 carers have registered with us since our founding. We provide welfare benefits advice, counselling, respite opportunities, dementia support, young adult carer projects, volunteer‑led initiatives, training, social groups and more. The services are all designed to ensure carers feel valued, connected and empowered. We also look to identify hidden carers and make certain that people looking after others can find the support they need.

An unpaid carer is anyone who provides support to a family member, friend or neighbour due to a variety of reasons which could include illness, disability, mental health needs, addiction, or age‑related frailty. Many people do not recognise themselves as carers yet they take on vital responsibilities that can have a profound impact on their wellbeing, finances and daily life. Our vision is a society where carers are recognised, respected and supported as equal partners in care. Our mission is to make a positive difference to carers’ lives by working in partnership with carers, statutory bodies and voluntary organisations.

The Role

The Chair will lead a committed Board of Trustees, ensuring Swansea Carers Centre is well-governed, financially sustainable and forward‑looking.

You will work closely with our CEO and Senior Management Team to embed strong governance practices, support strategic decision‑making, and champion a culture of empowerment across the organisation. This is a pivotal leadership role at a time when carers’ needs are growing, and the charity is strengthening its strategic direction.

We are particularly seeking a Chair who can:

• Embed modern, effective governance approaches
• Support the Board to focus on strategic leadership rather than operational detail
• Empower staff and volunteers to deliver high‑quality, carer‑led services
• Build strong partnerships with local authorities, health bodies, funders and community organisations
• Represent Swansea Carers Centre with confidence and credibility

Monthly Board meetings are held in person in Swansea, and we welcome applications from candidates based elsewhere who are willing to travel to attend.

Key Responsibilities

• Lead the Board to ensure balanced, inclusive and focused discussion
• Promote high standards of governance and regulatory compliance
• Provide strategic leadership and support effective decision‑making
• Build a strong, supportive working relationship with the CEO
• Ensure trustees receive timely, relevant information
• Champion carers’ interests and represent the charity externally
• Support succession planning and Board development
• Attend approximately 12 Board meetings per year, plus occasional sub‑committees and events

Term: Three years, renewable

Who We’re Looking For

Essential Experience

• Experience chairing Boards, committees or senior governance meetings
• Strong understanding of charity governance and trusteeship
• Proven leadership and excellent communication skills
• Strategic thinker with sound judgement
• Ability to build consensus and foster positive relationships
• Commitment to improving the lives of unpaid carers
• Financial awareness and comfort with digital tools
• Integrity, emotional intelligence and a collaborative approach

Desirable

• Previous experience as a Chair or Vice Chair
• Experience in voluntary, community, health or social care sectors
• Knowledge of charity finance, fundraising or organisational development
• Experience working with diverse communities

Why Join Us?

This is an opportunity to make a meaningful, lasting impact on the lives of carers across Swansea. You’ll be joining a passionate team, a committed Board, and an organisation with a clear mission, strong values and a desire to evolve its governance and strategic leadership.

If you want to help shape a charity that empowers carers, strengthens communities and delivers high‑quality support, we would love to hear from you.

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. 

Key Functions of the Trustee Board Include:

• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.

• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.

• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.

• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.

• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.

• Ensuring KSAAS robustly meets all safeguarding requirements.

• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.

Knowledge and Skills

The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.  

Commitment

The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:

• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)

• Attending the annual general meeting (AGM)

• Time to read and reflect on board papers & AGM Papers

• Attending an annual trustee away day and occasional training sessions

• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

We are looking for 1 Helpline Volunteer to play an essential role in ensuring service users (SUs) receive timely, empathetic, and confidential support, as well as clear signposting to relevant services.

You will support the SBS Helpline in providing high-quality, trauma-informed advice, information, and emotional support to Black and minoritised women and girls affected by domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration and No Recourse to Public Funds (NRPF).

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Volunteer I&A Telephone Support Assistant

Make a real difference with just a friendly voice and good listening skills.

We’re looking for warm, organised volunteers to help answer calls to our Information & Advice (I&A) service. You’ll take basic enquiry details, log them onto our system, and help ensure residents who are 18+  get the support they need. We would ask for a commitment of a few hours a week.

What you’ll do

• Answer incoming calls in a calm, friendly and professional way
• Take clear messages and note down enquiry details
• Log information onto our CRM system (Salesforce)
• Keep all client information confidential
• Follow simple call‑handling guidance
• Flag urgent concerns to a member of staff
• Support small admin tasks linked to the service
• Join occasional team meetings or training sessions

What we offer you

• Full training and ongoing support from staff
• A welcoming, friendly team environment
• Out‑of‑pocket expenses covered (pre‑agreed)
• Valuable, transferable skills in communication and admin
• The joy of knowing you’re helping older people get timely support

About you

• Confident, clear telephone manner
• Basic computer skills
• Good organiser and good communicator
• Patient, empathetic and able to listen well
• Understands (or willing to learn about) confidentiality/GDPR
• Reliable, enthusiastic and comfortable speaking to a wide range of people
• Additional languages are a bonus

Two references are required for this role.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.