Communications volunteer roles

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Many people affected by terminal illness don't realise the support available to them until they need it.

By becoming a Community Ambassador Volunteer, you can help change that.

Local communities play a vital role in supporting people through some of life's most challenging times. You can help strengthen those community connections by sharing information about Marie Curie and raising awareness of the support available to anyone affected by terminal illness.

This is a flexible role that can fit around work, study, family life or retirement.

Whether you visit a local library, community centre, GP surgery, leisure centre or community event, you'll be building relationships, sharing information about Marie Curie and helping strengthen community awareness. (

Availability: Volunteer around your existing commitments

Time: Just 2-3 hours per month

Location: Within north East Derbyshire.

Volunteers are not expected to travel extensively across the area and can choose opportunities that are local and convenient to them.

Criteria: 18 years of age or over

What you'll do:

• Share Marie Curie information within your local community

• Display leaflets and resources in community venues

• Attend occasional local events on behalf of Marie Curie

• Help raise awareness of services and support available

• Signpost people to Marie Curie's website, support line and resources

• Identify opportunities to connect with new community groups and organisations

Why you'd be a great fit:

• Friendly and approachable

• Comfortable talking to people from different backgrounds and experiences

• Passionate about supporting their local community

• Organised and reliable

• Able to work independently while being part of a supportive team

• Knowledgeable about your local area or interested in learning more about it

Why volunteer with Marie Curie?

• Make a real difference in your local community

• Be part of a nationally recognised charity making a lasting impact

• Help people access the right support

• Volunteer flexibly around your existing commitments

• Receive training and ongoing support

• Meet new people and build connections locally

• Out-of-pocket travel and expenses reimbursed

• Access to discounts on shopping, travel, entertainment and more

• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

Fundraising Volunteer – Hampshire Hub

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

This role covers the Hampshire area.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people  

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Cards for Bravery is a volunteer-led charity dedicated to improving the emotional wellbeing of hospitalised, seriously ill and chronically ill children and young people across the UK. We provide a range of services including the distribution of items such as handmade cards, activity packs, care packages and other initiatives designed to bring comfort, connection and support during difficult times.

We're looking for an organised and reliable Administrative Volunteer to help keep the charity running smoothly behind the scenes. Working closely with the Founder and the wider team, you'll provide valuable administrative support across a range of projects and activities helping ensure everything stays organised and on track.

A DBS Check will be required for this role, completed by the charity.

Candidates must hold a relevant laptop/tablet or other IT device to complete this role.

Any relevant expenses will be reimbursed.

Time commitment: Approx. 3 - 4 hours per week (flexible)

An ideal match:

• Someone with excellent written and verbal communication skills.

• Someone with good organisational skill, attention to detail and is reliable.

• Someone who is able to manage their time effectively and work independently as well as with a remote team.

• Someone who is passionate about making a difference to children, young people and their families.

• Basic computer skills - such as emails and spreadsheets.

• Previous administrative experience is desirable but not essential.

The role will include activities such as:

• Assist with preparing agendas and taking meeting minutes for volunteer and team meetings where required.

• Monitoring the charity's general enquiries inbox, answering emails and directing enquiries to the appropriate team members where needed.

• Supporting the development and organisation of policies, procedures and other administrative documents.

• Maintaining and organising digital files, records and internal documents.

• Providing administrative support across projects and assisting the wider team where needed.

• Working closely with the Founder and volunteer team 

Benefits:

• Flexible volunteering that fits around your existing commitments.

• Gain valuable experience in charity administration, governance and organisational support.

• Volunteer references and confirmation of volunteering hours can be provided if required.

• We are committed to being flexible and inclusive, particularly for volunteers who are chronically ill, disabled or have other circumstances that may require adjustments.

• Join a friendly, supportive and passionate team making a real difference to children and families across the UK.

• Volunteer Role - Commission-Based Model
• Remote/Global/Executive Leadership role
• 10hrs a week

About Project Yananai

Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and Management Teams in India, South Africa, Zambia, and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills, and delivering compassionate humanitarian aid. We are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled, and equipped to break cycles of poverty.

Strengthen Leadership. Enable Mission Continuity. Drive Global Impact.

Project Yananai is entering an exciting phase of growth. Registered in the UK, with operations across India, South Africa, Zambia and Zimbabwe, we are building an organisation focused on empowering individuals and communities, strengthening sustainable livelihoods and delivering compassionate humanitarian support.

We are now seeking an exceptional Deputy Chief Executive Officer (DCEO) to join our Global Executive Leadership Team and work in close partnership with the CEO.

This is a newly created role for a senior leader who can operate comfortably at both strategic and operational level — someone who can help turn ambition into execution, bring clarity across a growing organisation and provide confident leadership when the CEO is unavailable.

You will be much more than a traditional deputy. You will be a trusted partner to the CEO, a strategic integrator across the executive team and an ambassador for Project Yananai externally.

The opportunity

As DCEO, you will provide the leadership capacity and organisational resilience needed to support Project Yananai through its next stage of development.

You will partner with the CEO to translate our Strategic Growth and Impact Plan into clear priorities, ensure that those priorities are delivered across the organisation and help connect our executive functions around shared goals.

When required, you will step into the CEO's responsibilities, providing continuity of leadership and representing the organisation with confidence to donors, partners, government bodies, media and other key stakeholders.

This is an opportunity to have genuine organisational influence at a pivotal moment — helping shape how a growing international non-profit operates, leads and delivers impact.

What you will do

• Act as the CEO's senior deputy and assume executive responsibility during periods of absence, including strategic decision-making, external representation, oversight of programmes, finance and compliance, and leadership of the Global Executive Leadership Team.
• Turn strategy into execution
• Work alongside the CEO to translate organisational vision into practical priorities, milestones and actions — ensuring that strategic commitments become measurable results.
• Drive alignment across the executive leadership team, working across Advancement, People & Governance, Finance, Mission Operations and Communications to remove silos and ensure teams are working towards common objectives.
• Monitor organisational performance against KPIs and strategic objectives, identify bottlenecks and risks, and help ensure that plans are delivered effectively, on time and within budget.
• Represent Project Yananai with major donors, partners, government stakeholders and other external audiences. Build trusted relationships that strengthen our mission, reputation and fundraising potential.
• Work alongside the Chief People & Governance Officer and Global General Counsel to support strong governance, risk management and compliance across our international operations.
• Help create a culture of collaboration, accountability and innovation. Mentor senior leaders, support succession planning and champion diversity, equity and inclusion across the organisation.

Who we are looking for

We are looking for a seasoned executive, rather than simply an experienced functional leader.

You will ideally bring 10–15+ years of senior leadership experience within the non-profit, international development or humanitarian sector, together with a track record of leading organisations through growth, transformation or complexity.

You will be able to demonstrate:

• Experience operating at executive or enterprise leadership level.
• A proven ability to deputise for a CEO or assume full executive responsibility when required.
• Experience leading across multiple countries and cultures, ideally with exposure to Africa and/or South Asia.
• Strong strategic and operational leadership, with the ability to move seamlessly between big-picture thinking and execution.
• A sophisticated understanding of governance, risk and compliance within an international non-profit environment.
• Strong fundraising and partnership instincts, with the credibility to engage senior donors and high-value partners.
• Strong financial and commercial acumen, including experience overseeing budgets of £5m+.
• Exceptional communication, influencing and stakeholder-management skills.
• The emotional intelligence and resilience to lead through uncertainty, change and organisational growth.
• Experience with French, Portuguese or relevant local languages would be advantageous.

The leadership qualities that matter

• Beyond experience and credentials, we are looking for someone who brings judgement, humility and integrity.
• You will be comfortable making difficult decisions, calm when circumstances are challenging and able to bring people with you through change.
• You will be a natural mentor and coach — someone who invests in developing other leaders rather than simply directing them.
• Most importantly, you will have a genuine commitment to community-led development, breaking cycles of poverty and creating lasting peace and prosperity, together with alignment with Project Yananai's values and mission.
• A bachelor's degree is required; an advanced degree such as an MBA, MPA, MPhil or equivalent is desirable.

Why Project Yananai?

This is not an opportunity to simply inherit an established structure. You will help build it!

You will join at a pivotal stage in Project Yananai's development, working directly with the CEO, Global Executive Leadership Team and Board to strengthen the organisation and prepare it for its next phase of growth.

You will have the opportunity to:

• Shape organisational strategy and its execution.
• Work across an international, multi-country organisation.
• Influence the development of a growing executive leadership team.
• Represent Project Yananai with significant external stakeholders.
• Strengthen organisational resilience, governance and performance.
• Contribute directly to programmes and initiatives designed to create lasting social impact.
• Work remotely with international travel as required.
• Develop your own executive leadership experience within a growing global organisation.

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060.

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• Promote a safe, confidential, and non-judgmental atmosphere where all members feel valued and heard
• Encourage mutual support, active listening, and shared problem-solving within the group
• Manage group dynamics sensitively, ensuring discussions remain constructive and inclusive
• Collaborate with staff to monitor group wellbeing and escalate any concerns appropriately
• Assist in planning and preparing for each session, including topic prompts or themes if needed
• Maintain confidentiality in line with organisational policies and safeguarding standards.

The skills you need

• Lived experience of mental health challenges is highly valued and can be a strong foundation for this role
• Good communication and active listening skills
• Ability to facilitate group discussions with empathy and patience
• Understanding of boundaries and confidentiality in a mental health context.
• A non-judgmental, supportive, and encouraging attitude
• Experience in peer support or group facilitation is an advantage but not essential; training will be provided

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

VOLUNTEER ADMINISTRATOR / COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As an Administrator/ Coordinator you’ll support your Chair or Coordinator in making sure your local branch works as effectively as possible.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it can include:

• Supporting the Chair/Coordinator in organising branch activities, from setting up branch meetings to planning and completing referrals

• Helping the Chair/Coordinator oversee the recruitment, induction, and ongoing support of new volunteers

• Deputising for the Chair/Coordinator when necessary

• Acting as a key contact between staff and volunteers

 What you’ll need for this role

Essential

• Confident in leading and chairing a meeting when required

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.