Family volunteer roles

Family Advice Line Volunteer

This is a volunteer opportunity supporting families through our advice line. As a volunteer, you’ll contribute your time to help us offer reliable information and a listening ear. Volunteers are a valued part of our mission, and we aim to make the experience supportive, enjoyable, and meaningful.

Role Overview:

Are you looking for an opportunity to use your speech and language therapy expertise in a voluntary capacity to support children and families?

As an Advice Line Volunteer, you will contribute to our mission by sharing information about typical development and guidance on how families can support their child’s speech and language needs. You will help families by offering clear information, resources and a listening ear as they navigate concerns around speech and language challenges.

How do our Volunteers help?

• Helping to provide evidence‑based information and resources to address families’ concerns.
• Listening empathetically to families and offering supportive guidance.
• Taking part in volunteer training and learning sessions to stay updated on best practice

What we are looking for:

We welcome volunteers who are:

• Passionate: Committed to supporting children and families facing speech and language challenges.
• Empathetic Communicators: Able to actively listen and respond sensitively to callers' needs.
• Reliable: Volunteers take part in a shared rota to ensure the line is covered.
• Team Players: Comfortable volunteering alongside others in a supportive environment.
• Learners: Open to volunteer training and opportunities to develop confidence as a Speech and Language UK volunteer.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 2 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with speech and language challenges. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

What can you gain from volunteering with us?

• The chance to apply your existing skills in a new way
• You’ll receive regular support and contact from our Advice Line team.

What we’re looking for in a volunteer

Skills and Experience

• Qualified speech and language therapists with 3 years experience and direct clinical practice in the last 12 months
• Qualified speech and language therapist aware of current practice in their area of experience
• Experience across two or more of the following age ranges – Early Years, Primary, Secondary, FE
• RCSLT registration
• HCPC registration is welcome for practising clinicians.
• Experience offering supportive advice to families or practitioners
• Comfortable volunteering independently from home.

Technology

• Comfortable using email and Word.
• Able to follow simple digital instructions.
• Familiarity with other Microsoft tools is helpful.

Other

• Available to take part in a shared rota to ensure the line is covered. We ask for a commitment of 4 hours per week or fortnight.
• Interest in ongoing learning is welcome.
• Ability to volunteer from a quiet, confidential space.

Practical considerations and time commitment:

You’ll receive a full induction, role specific training and ongoing support from your named contact. All regular volunteers are asked to provide references and complete internal training.

We ask for most volunteers to offer around 4 hours a week or fortnight. We rely on volunteers giving regular time so families know when we’ll be there for them. All volunteers take part in a shared schedule of volunteer time.

How to Apply:

Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing how you meet the criteria outlined in this advert.

Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Enhanced Disclosure and Barring Service (DBS)

Closing date for applications: 9am on Monday, 2nd March 2026 with interviews being held via Teams w/c 2nd March and 9th March

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team and we will be happy to assist you.

We are Disability Confident Committed under the Disability Confident Scheme.

This is an unpaid voluntary role intended for individuals who want to contribute their professional expertise to support families. It is not an employed position.

Prisoners Abroad is the only charity supporting British citizens in prison abroad, their families, and people who have returned to the UK after serving a prison sentence overseas.

We run volunteer-led support groups for family members of British prisoners that are currently detained abroad, and have a vacancy for a Family Support Group volunteer in York and the North East. The support groups may be a mixture of in person and on Zoom.

We are looking for someone with an empathy for our work, who can provide a welcoming and friendly environment for family members who have been affected by overseas imprisonment and who will enjoy being part of our team to deliver our family support work.

The Family Support Worker Assistant Volunteer supports the daily running of our Family Support service by helping women and children attend appointments, assisting with groups and activities, creating activity timetables, making contact calls, keeping records, and supporting external trips across our three sites.

We’re looking for someone proactive, friendly, flexible, and confident working with children, with good IT and organisational skills and an understanding of domestic abuse.

Volunteers gain experience in a refuge setting, access training and supervision, and build knowledge around domestic abuse and safeguarding. Travel and lunch expenses are reimbursed.

At WWT we believe that the best way for people to understand and connect to wetlands is to experience them so we bring awe-inspiring nature up close.  You will be directly involved in shaping our visitors’ unforgettable experiences through your warm welcome, your interaction with them and the information that you provide. Activities include pond dipping, bug hunts, animal health checks, living history experiences and egg to duckling activities.

 Volunteers play a crucial role in saving wetlands for wildlife and people.

 Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

This role involves:

· Delivering wildlife activity sessions to families e.g. pond dipping, bug hunts at the weekend

· Helping with seasonal children’s activities such as Pumpkin carving, Christmas crafts or even being an elf!

Are  you passionate about making a real difference in the lives of children and families experiencing poverty in our community?  Bromley Brighter Beginnings invites you to join us as a Family Liaison Volunteer - a vital role at the heart of our charity.

As a Family Liaison Volunteer, you'll play a key part in ensuring families receive the essential items they need.  With support from our Operations Manager, you'll be responsible for liaising with referrers and families to understand their specific needs and coordinating the collection and delivery of items.  Items are provided by our generous local supporters through posts you'll put out on our Facebook page.

You'll receive an induction, training and ongoing support to ensure safe and rewarding volunteering.  This role is ideal for someone who enjoys connecting with people and wants to see the direct impact of their work in the community.  By joining our team, you'll bring hope and brighter beginnings to the families who need it most in the London Borough of Bromley.

For further information on the role and details of how to apply please visit our website.

Become a Family Mentor — Help Families Thrive in Southend-on-Sea

Would you like to make a lasting difference in your community? Are you a good listener with a heart for helping families facing real challenges? If so, the Volunteers Supporting Families – Family Mentor programme in Southend-on-Sea needs you.

What you’ll be doing

Supporting families with children who are at risk of neglect or harm, or families with existing social care involvement. 
Meeting regularly (once a week for approximately 1 hour) in the family home over a minimum six-month period. 
Offering consistent emotional and practical support: listening, guiding, helping parents build confidence and parenting skills, reducing isolation, navigating day-to-day challenges.
Working alongside project staff who will match you with a family, train you, and support you throughout. 

Who we’re looking for

You don’t need formal experience working with families, just the right qualities and commitment:

• 18 years old or above, living in Southend-on-Sea or nearby.
• Able to commit to weekly visits for at least six months.
• Willing to complete necessary checks (DBS/criminal record), and provide references.
• Caring, patient, reliable: a good listener who can offer non-judgemental support, even when progress is slow. 
• Someone with an interest in helping both children and parents. Personal life experience can be helpful. 

What you’ll get

Volunteering is giving—but it’s also growing. As a Family Mentor, you’ll receive:

• Full training & ongoing support from experienced project staff.
• Opportunities to develop new skills and gain real experience working with families. 
• The chance to make a direct, positive impact by helping to keep families together and preventing children entering care. 
• Reimbursement for reasonable out-of-pocket expenses, including travel. 
• A strong reference for future work or volunteering opportunities. 

Why it matters

Families in Southend-on-Sea are facing pressures such as domestic violence, mental health challenges, substance misuse, and social isolation. By acting as a steady support person, you’ll be part of helping to turn things around—reducing the load on social care, improving life outcomes for children, and offering hope to parents.

Full Training provided - Applicants will need to attend compulsory training on 13th & 14th May 2026

Guardian Light Foundation

Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors

�� About Guardian Light Foundation

Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.

Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.

⚖️ About the Role

We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.

This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.

�� Focus Areas

�� Children’s Arrangements

• Custody and contact arrangements

• Child safeguarding concerns

• Schooling and parental responsibility guidance

• Early advice on family court processes

��️ Domestic Violence Injunctions

• Non-molestation orders

• Occupation orders

• Restraining orders

• Emergency protection guidance and referrals

��‍�� Single-Parent Legal Support

• Family court guidance

• Child maintenance advice

• Housing rights and homelessness-related legal signposting

• Referrals to specialist legal services where appropriate

�� What You’ll Be Doing

• Providing initial legal advice and guidance (not ongoing representation)

• Supporting safeguarding decisions where legal insight is required

• Advising on urgent legal options in high-risk situations

• Signposting individuals to appropriate external legal services

• Working closely with GLF’s safeguarding and support teams

• Maintaining clear professional boundaries and ethical practice

��️ Safeguarding & Compliance

Because this role supports vulnerable individuals:

• An Enhanced Volunteer DBS Check is required

• DBS checks are conducted via our trusted partner Serve (Rushden)

• All work must align with GLF’s safeguarding policies

• Confidentiality and GDPR compliance are essential

�� Skills & Experience Required

Essential:

• Qualified UK Solicitor (or equivalent legal professional)

• Experience in family law, domestic abuse, or child safeguarding

• Strong understanding of trauma-informed practice

• Ability to explain legal concepts clearly and compassionately

• Commitment to ethical and client-centred practice

Desirable:

• Experience working with charities or vulnerable populations

• Knowledge of housing or homelessness law

• Familiarity with referral pathways and support services

�� Who We’re Looking For

You are someone who:

• Has a genuine passion for protecting children and families

• Believes access to justice should never depend on income

• Can balance professionalism with empathy

• Understands the emotional impact of legal uncertainty

• Wants to use their expertise to create real social impact

⏰ Time Commitment

• Approx. 20 hours per month

• Flexible scheduling

• Fully remote

�� What You’ll Gain

• The opportunity to make a direct, meaningful impact

• Professional fulfilment through purpose-led legal work

• Recognition and appreciation within a growing social enterprise

• Networking with professionals across counselling, housing, and social care

• Opportunity to join an Advisory Board or Board of Directors as the organisation grows

Are you passionate about young people and ensuring everyone has equitable access to opportunities? Do you have a vibrant energy and experience to bring to our families and children? Then we could be looking for you to join our team of volunteers supportung families and young people in the North Kensington community.

As we ease out of lockdown, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.

Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families in our community while gaining experience of working with a small, friendly and supportive charity.

Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome. 

Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.

Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

We are looking for social workers to join our social worker and safeguarding team to give background help and advice to members who are in need of this.

Someone who can work as part of a team but also on their own when needed, we will take on trainees as we have a supervisor in this team

CARIS Families (registered charity name CARIS Camden, charity number 1121919) is a small frontline charity that runs support services for homeless children and their parents living in temporary accommodation hostels in the London Boroughs of Camden and Hackney. 

Families can find themselves homeless for many reasons.  They may be displaced as part of the refugee resettlement process.  They may be fleeing domestic violence or suffering the fallout of relationship breakdown.  They may have simply found themselves priced out of the rental market and lost their home as a result.  With affordable housing and social tenancies increasingly scarce, many children and their parents live in this state of limbo for years on end.  The hostel, in effect, becomes the childhood home, making ‘temporary accommodation’ anything but temporary. 

CARIS Families' frontline mission is twofold: to improve families' day-to-day experiences while in temporary accommodation  and to assist them to move out of homelessness as soon as possible.  We improve day-to-day experiences by providing hostel-based services for families that put back opportunities for children to thrive and that support parental wellbeing.  At the same time, we casework with parents to progress their housing case so the family can move on into a settled home as soon as possible.  In 2025 we supported 108 families and 146 children with play and learning opportunities, school holiday activities, family support work, poverty relief work and housing casework.

In addition to our frontline work, we contribute data and learned experience from our frontline work to academic research and political campaigning with the aim of bringing about reform of harmful temporary accommodation practises, and we support our families to share their lived experience. 

Our turnover in 2024 was £238,555, with the majority of our income coming from trust and foundation grants, of which 4 are multi-year grants.  We do not currently receive any statutory funding.  Please find out more on the Charity Commission website at: CARIS CAMDEN - 1121919

Current context 

We currently have a board of eight trustees and would like to increase the capacity of the board to match our growth, as we expand our hostel reach, family casework and public profile in the campaigns arena. 

We have a Director, a staff team of six and a small cohort of volunteers who deliver our services within the family hostels and further afield. We have a broad support base with the significant impact and value of work recognised by our partners. 

Roles 

We have completed a Trustees skill audit and the following areas were identified as priority skills and expertise needed to support the development of our work: 

• Individuals with lived experience of family temporary accommodation 

• Children’s social workers 

• Teachers or educationalists with an Early Years / KS1 interest, interested in educational inequality

• Academics with interest in sociology, urban geography and social inequality relating to housing rights and children’s life chances 

• Housing and homelessness professionals

• Medical professionals with an interest in child and maternal health in light of social inequalities 

• Corporate, HNW and legacy fundraising professionals 

• IT and technology professionals with expertise in how we can better use technology to drive our work forward and increase impact using our collected data. 

If you don’t quite match the above but feel you have significant skill or knowledge to contribute to our work we’d still love to hear from you. 

Given the demographics of the families we support, we particularly welcome applications from Black, Asian and minority ethnic individuals, from people with experience of migration, and from people with lived experience of temporary accommodation.

Expectations for Trustees 

Trustees play a vital role in ensuring the charity is well‑governed, sustainable, and delivering meaningful impact. As a trustee, you will be expected to: 

• Attend all Trustees meetings.  Currently this consists of four meetings per annum, which generally alternate between online delivery and in-person in central London. 

• Attend at least one session of delivery with our staff team each year. 

• Proactively contribute your particular area/s of knowledge, expertise and insight to board discussions and strategic decision-making processes. 

• Be willing to proactively engage in the development of CARIS Families on a three to five-year term.

• Undertake an Enhanced DBS check and online Safeguarding Training course, both organised and funded by CARIS Families. 

While this is a voluntary role, travel expenses within Greater London can be covered to attend meetings and services.

Please get in touch if you have any questions about the role or your decision to apply, we’d welcome a discussion. 

Potentially interested individuals will be invited to have an informal conversation with our Director, followed by a meeting with our Chair of Trustees, prior to suitable individuals being voted in.

Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.

Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of up to 12 months.

Activities might include:

• Supporting a parent to take their children on days out.
• Helping to strengthen family relationships.
• Providing a listening ear.
• Helping parents to build confidence in themselves.

Essential Criteria:

• You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• DBS check
• Weekly supervision and support
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here to receive the application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode. 

Main Tasks/ Responsibilities/ Activities

To support early years sessions for families with children aged 0–5, including those with SEND and emerging needs, by promoting engagement and child development through group activities.

Key Responsibilities:

· Welcome and engage families in a warm, friendly manner

· Support the delivery of structured and free-play indoor and outdoor activities

· Encourage participation and interaction between parents/carers and children

· Promote children’s development through praise and positive reinforcement

· Work collaboratively with staff to support inclusive practice

Skills / Abilities / Experience / Qualities

· Enjoy working with children and families.

· Interest in child development

· Warm, approachable, and good at communicating with people of all ages.

· Reliable, punctual, and able to work well in a team.

· Respectful, inclusive, and sensitive to the needs of diverse families.

· Able to follow guidance and instructions from session leads

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Helpline Call Taker (Family Support Volunteer)

As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.

This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
• Provide relevant information, literature, and resources to help clients or group members cope with their situations.
• Offer structured emotional support adhering to guidelines and safeguarding measures.
• Maintain accurate records in line with GDPR and the charity’s policies.
• Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
• Handle any potential safeguarding concerns and signpost clients to additional services when necessary.

Training and Development:

All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further development opportunities are available to support volunteers in their roles.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.