Family engagement project manager volunteer roles in Edinburgh
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.
Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.
As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.
Job Purpose
The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.
The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.
Key Responsibilities
- Lead and coordinate organisational operations across all volunteer departments.
- Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
- Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
- Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
- Establish accountability systems, workflows, reporting processes, and operational procedures.
- Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
- Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
- Facilitate communication and collaboration between departments.
- Lead operational meetings and support monthly performance reviews.
- Produce reports, risk assessments, and recommendations for senior leadership.
- Support implementation of organisational priorities and strategic initiatives.
- Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
- Foster a culture of accountability, professionalism, collaboration, and continuous improvement.
Skills & Experience
- Experience leading teams, projects, programmes, or organisational operations.
- Strong project management, organisational, and planning skills.
- Ability to manage multiple priorities and coordinate cross-functional teams.
- Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent written and verbal communication skills.
- Experience building stakeholder relationships and facilitating collaboration.
- Ability to motivate, support, and manage volunteers and team leaders.
- High levels of professionalism, integrity, accountability, and attention to detail.
- Comfortable working independently within a remote environment.
- Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
- Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
- Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
- Passion for social impact and commitment to our mission.
Volunteer Benefits
- Opportunity to help build a national survivor-led movement.
- Executive leadership experience.
- Leadership training and mentoring.
- Professional references upon successful service.
- Opportunity to influence organisational strategy.
- Meaningful social impact and legacy-building work.
- Potential future paid leadership opportunities as the organisation grows.
Additional Notes
This role may not be suitable if you:
- Prefer low-responsibility volunteer work.
- Dislike reporting, accountability, or performance tracking.
- Are seeking immediate paid employment.
- Are uncomfortable using data and analysis to support decision-making.
To Apply
Please send:
- Your CV, portfolio, or LinkedIn profile (if available).
- A short introduction about yourself.
- Why this mission resonates with you.
- Relevant experience, skills, ideas, or vision you would bring to the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced content professional looking to use your skills for a meaningful cause?
Burning Nights CRPS Support is seeking a passionate and creative Content Lead Volunteer to help shape and deliver engaging content that raises awareness of a rare chronic pain condition, Complex Regional Pain Syndrome (CRPS), supports those impacted and strengthens our charity’s voice across multiple platforms.
This is an exciting leadership opportunity to guide and inspire a team of volunteer content writers, oversee content planning and development, and play a key role in delivering our communications strategy. From website articles and member publications to awareness campaigns and digital content, your work will help ensure that people living with CRPS, their families, healthcare professionals and supporters have access to high-quality, accurate and engaging information.
As a national charity supporting thousands of people affected by CRPS across the UK, we are looking for someone who combines strategic thinking with a hands-on approach, has excellent communication skills, and is passionate about making a real difference.
By joining our friendly and ambitious team, you will gain valuable leadership experience, develop your communications and marketing expertise, expand your professional network, and directly contribute to improving the lives of people living with one of the most painful long-term conditions known to medicine.
Key Tasks and Objectives
- Lead a team of content writer volunteers.
- Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
- Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
- Ensuring all content is on-brand, consistent in style, quality, and tone of voice, and ideally optimised for search and user experience across channels, including our website, our members' magazine, and social media.
- Supporting the development of a communications strategy from the 3-year charity's strategy, focusing on the content section.
- The implementation of a functional content calendar
- Establishing workflow for requesting, creating, editing, publishing, and repurposing content
- Operate as the point of contact for content volunteers in the team.
- To also be an active part of the content team as a content writer.
- Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
- Collaborate with the team
- To contribute to the Annual Report or other reporting documents.
- Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
- Promote the charity across all our channels and forms of communication.
- Ensure effective, regular communication to both internal and external audiences.
- Support the review of progress and effectiveness of the Communications Strategy on an annual basis.
What are we looking for?
About You
To be successful in this role you will:
- Have a real enthusiasm for excellence, innovation, continuous improvement and change.
- Be a team leader who is positive, hands-on and able to get the best out of a team.
- Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
- Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
- Have a high level of attention to detail.
- Have the ability to prioritise, plan and organise projects and to manage expectations.
Experience and Skills
- The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
- Experience in building and leading a team.
- Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
- Creativity
- Good IT skills.
- Ability to motivate and enthuse others.
- To be a part of a team.
- Previous experience in marketing, communications, or related fields.
- Strong leadership skills with the ability to motivate and inspire volunteers.
- Experience of using Canva or similar design packages.
- A strong network of PR and media contacts would be highly advantageous.
What's in it for you?
This is an exciting opportunity to use your communications and leadership skills to make a genuine difference to the lives of people affected by Complex Regional Pain Syndrome (CRPS), a debilitating and often misunderstood pain condition.
As our Content Lead Volunteer, you will play a key role in shaping how a national charity communicates with thousands of people across the UK. You will have the opportunity to lead and develop a team of talented volunteers, influence content strategy, and help raise awareness of a rare condition that urgently needs greater understanding and recognition.
In return, you will:
- Gain valuable leadership and management experience within the charity sector.
- Develop and enhance your content strategy, communications and marketing skills.
- Build experience of managing and motivating a remote volunteer team.
- Play a strategic role in shaping the voice and messaging of a growing national charity.
- Expand your professional network and collaborate with passionate volunteers, trustees and healthcare stakeholders.
- Receive ongoing support, training and development opportunities.
- Enjoy flexible, remote volunteering that can fit around your existing commitments.
- Experience the satisfaction of knowing your work is helping people living with CRPS and their families access support, information and hope.
Most importantly, you will ensure that no one affected by CRPS has to face their journey alone.
Registered Charity
51 - 100
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in supporting victims/survivors of domestic abuse?
We are currently recruiting Trustees to help us take the charity forward into the future.
Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.
The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.
You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.
Prospective candidates will need to:
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Have empathy with the work of the Helpline
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Be able to devote the necessary time and effort
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Have well-developed communication and interpersonal skills
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Have good judgement
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Be able to work as a team
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Have the ability, commitment and drive to take the organisation forward
Trustee Opportunities
For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.
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Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role.
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Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.
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General Trustees: Please see the role description on our website
If you would like to apply please complete the application form on our website. You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.
The client requests no contact from agencies or media sales.