Family engagement project manager volunteer roles in Malpas, cheshire west and chester

Bright Connections is a start-up project that exists to end social isolation for disabled people by creating spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected. We bring people together through joyful activities, shared experiences, and a community built on belonging, because together, we shine brighter.

Bright Connections began with one simple truth: no one should feel alone.

Inspired by a sister whose world had become small, isolated, and painfully quiet, Bright Connections was created to bring light back into the lives of disabled people who often feel forgotten. Many rely on others for daily care, yet still lack the one thing every human needs..... friendship!

What started as one family’s determination to bring joy and connection to a loved one has grown into a movement. A movement that believes friendship is a human right. That joy should be accessible. That community can save lives.

Bright Connections is more than a charity. It’s a place where people meet, laugh, share, belong, and shine brighter together.

We are at the very beginning of our journey, and we’re looking for a skilled, proactive Project Manager to lead the full set‑up of our organisation, from concept, to charity registration, and to launch.

What you’ll lead

• Developing a clear, structured project plan that takes Bright Connections from idea to fully operational charity.

• Coordinating all start‑up activities, including governance, policies, compliance, and stakeholder engagement.

• Managing timelines, risks, and priorities to ensure smooth progress toward charity registration and launch.

• Working closely with founders and early volunteers to build processes, structure, and momentum.

• Supporting the creation of documentation required for the Charity Commission and other regulatory bodies.

What we’re looking for

• Experience in project management, ideally within start‑ups, charities, or early‑stage organisations.

• Someone who thrives in a blank‑canvas environment and enjoys building systems from scratch.

• Strong organisational and communication skills, with the confidence to lead and guide others.

• A collaborative, mission‑driven mindset and the ability to work independently in a remote setting.

What you’ll gain

• A chance to shape a charity from day one and leave a lasting legacy.

• Experience in charity development, governance, and strategic planning.

• A supportive, passionate team committed to making a real difference.

If you’re excited by the idea of building something meaningful from the ground up, we’d love to hear from you.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Do you want to support kidney patients and their families? Do you want to be part of a large team of volunteers, within a national charity? Do you want to make a difference in the lives of Welsh kidney patients and their families?

“I draw on my personal experience of kidney disease to support others during their kidney journey; providing information, advice and emotional support to anyone affected by kidney disease” –Volunteer

Organisation

Popham Kidney Support

Organisation Overview

Popham Kidney Support is a leading kidney charity based in Swansea, dedicated to improving the quality of life for children, young people, and adults living with kidney disease across Wales. The charity was founded in 2013 in memory of Paul Popham and received full charitable status in 2015. Its mission is simple: to ensure that no kidney patient faces their journey alone.

The organisation provides a wide range of services designed to support emotional, physical, and financial wellbeing. These include peer mentoring, counselling, Kidney Café support groups, welfare advice, patient grants, education programmes, and wellbeing initiatives such as activity weekends and involvement in transplant sports.

As a trusted voice for kidney patients in Wales, Popham Kidney Support collaborates with clinical teams, other charities, and Welsh communities to advocate for better services and improved patient experience. Its impact has been recognised nationally — in 2025, the charity was honoured with The King’s Award for Voluntary Service, the highest award for voluntary groups in the UK.

With a growing network of volunteers, peer mentors, supporters, and community partners, Popham Kidney Support continues to expand its reach, championing compassionate, patient‑centred care across Wales

Role Title

Treasurer, Board of Trustees

Location of Position

Wales Wide – Remote. (The Charity is based in Swansea, covers Wales)

Responsible to

Chair of Trustees

Purpose/Summary of Role

The Treasurer is a trustee responsible for overseeing the financial affairs of the organisation, ensuring that finances are managed in line with legal requirements, good practice, and the organisation’s charitable aims.

Key Responsibilities

Financial Leadership

• Ensure the organisation’s financial resources are managed responsibly and sustainably.
• Lead on financial strategy, planning, and risk management.
• Oversee the development of annual budgets and financial forecasts.
•  

Financial Monitoring and Reporting

• Present clear, accurate financial reports to the Board.
• Monitor financial performance and alert the Board to any risks or variances.
• Ensure proper accounting records are kept in line with legal requirements.

Compliance and Governance

• Ensure the organisation complies with financial regulations, charity law, Companies House regulations (if applicable), and funder requirements.
• Support the preparation and submission of annual accounts, reports, and returns.

Internal Processes

• Oversee financial controls, reserves, and investment policies.
• Support staff or volunteers responsible for day‑to‑day financial administration (e.g., bookkeeping, payroll).

Supporting Fundraising & Sustainability

• Provide insight on financial implications of fundraising plans, grants, and new projects.
• Ensure restricted funds are managed and reported correctly.

Time Commitment

Typically 4–8 board meetings per year + financial oversight duties

Person Specification

 Essential

• Financial literacy and experience managing budgets.
• Ability to interpret financial information and communicate it clearly.
• Strong analytical and organisational skills.
• Commitment to the organisation’s values, aims, and governance responsibilities.

Desirable

• Professional accountancy qualification (e.g., ACCA, CIMA, ICAEW).
• Experience in charity finance, SORP, or non‑profit financial management.
• Familiarity with financial software (e.g., QuickBooks, Xero, Sage

Training and Support

· PKS Trustee Induction

· Safeguarding

·Various training courses relating to governance

Reimbursement of Expenses- Voluntary (reasonable expenses reimbursed)

Benefits to being a Trustee

Becoming a Trustee with Popham Kidney Support (PKS) means joining a passionate, award‑winning charity dedicated to ensuring that no kidney patient in Wales faces their journey alone. It is a meaningful way to contribute to a cause that transforms lives every day.

1. Make a Tangible Difference to Kidney Patients Across Wales

As a trustee, you directly influence services that support emotional, physical, and financial wellbeing — including peer mentoring, counselling, grants, Kidney Cafés, activity programmes, and more. Your decisions help improve the day‑to‑day lives of children, young people, adults, and families affected by kidney disease.

2. Shape the Strategic Future of an Award‑Winning Charity

Popham Kidney Support has been formally recognised with The King’s Award for Voluntary Service — the highest honour for volunteer groups in the UK. Joining the Board means contributing to a respected, ambitious organisation that continues to expand its impact and drive positive change.

3. Develop High‑Level Leadership & Governance Skills

Trustees gain valuable experience in:

• Strategic and organisational planning
• Financial oversight
• Governance and risk management
• Charity law and regulatory compliance

This is ideal professional development for anyone seeking board-level experience or aspiring to leadership roles.

4. Be Part of a Warm, Supportive Community

At PKS, lived experience, compassion, and community spirit are at the heart of everything we do. As a trustee, you’ll work alongside:

• Dedicated volunteers and peer mentors
• A committed senior team
• Patients and families whose stories inspire change

You join a community that supports each other as much as it supports the people we serve.

5. Strengthen Your Professional Profile

Being a trustee demonstrates:

• Leadership
• Integrity
• Strategic thinking
• Commitment to social impact

It is a strong addition to any CV, career portfolio, or personal development journey.

 6. Use Your Skills — or Lived Experience — for Good

Whether your strengths lie in finance, governance, HR, communications, community engagement, healthcare insight, or lived experience as a kidney patient or carer, your voice matters. Trusteeship gives you the chance to use what you know to create real, lasting change.

7. Enjoy Personal Fulfilment Through Purposeful Work

Trustees often describe the role as:

• Inspiring
• Emotionally rewarding
• A unique opportunity to “give back”
• A chance to leave a positive legacy

Your contribution helps ensure that every kidney patient in Wales has access to the support they need — emotionally, physically, and practically.

8. Contribute to a Legacy of Compassion and Progress

PKS was founded in memory of Paul Popham and has grown into a national support organisation. As a trustee, you help carry that legacy forward, ensuring that every person affected by kidney disease feels supported, valued, and empowered.

Application Procedure

·CV to Lynne Orton Chair of Trustees

·Informal interview with Chair of Trustees and CEO

·Trustee application form, DBS & references

·Application presented to board

·Decision communicated in writing from Chair of Trustees

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Help us transform how the world travels! We are a pioneering travel social enterprise using global holiday getaways to fund community-led development and environmental regeneration. We need a visionary Head of Marketing to lead our brand strategy, proving that every journey can make a real difference.

The Mission: Reshaping the Journey
The travel industry faces a significant 'economic leakage' problem. While billions are spent on global holidays, only a tiny fraction reaches the local communities hosting those journeys. Yule Travel Group CIC exists to change that narrative.

We operate a unique, dual-impact model:

• The Inclusive Empowerment Hub: Providing underrepresented UK individuals with the tools, mentorship, and ethical framework to build independent livelihoods as advocates for sustainable tourism.
   

• Global Impact Initiatives: Our retail arm that facilitates world-class international holidays for the public, where 100% of the retained surplus is legally locked to fund global development.
   

Your Role as the 'Head'
We are building a marketing department consisting of three people: You (The Strategic Lead), a Content Creator, and a Partnership Outreach Lead. We don’t need you to design daily social media posts; we need you to lead the overarching strategy and ensure both 'arms' of our mission are perfectly aligned.
 

• Brand Guardianship: Overseeing the distinct brand voices of our Empowerment Hub and our Retail Initiatives, ensuring they both communicate our 'Travel for Good' ethos with radical transparency.
   

• Team Leadership: Guiding and mentoring our volunteer content and partnership creators.
   

• Campaign Strategy: Designing high-level marketing campaigns that promote global holidays (from luxury escapes to family packages), which in turn fund our 'Four Pillars of Change.'
   

The Global Impact of Your Role
Your strategic leadership will be the funding engine for our global social projects. Because of our unique CIC structure, we rely on sustainable revenue from travel to fund our missions. The more journeys we facilitate and the more independent ambassadors we empower, the more surplus we legally safeguard to fund our initiatives.
 

By leading our marketing team, your impact acts as a massive multiplier. You will directly drive the success required to scale the 'Made From The Mekong' project. This initiative delivers digital literacy and English education to learners across off-grid villages in Laos, while simultaneously funding a circular economy that repurposes river plastic.
 

The Ideal Candidate
You do not need to be from the travel industry, but you must be a strategic thinker who understands how to build and protect a premium brand architecture.
 

• 3+ Years in Marketing Leadership: Proven experience in strategy, brand management, or campaign direction.
   

• Audience Fluency: You know how to pitch an empowerment opportunity to a professional, and how to promote a world-class holiday to a consumer.
   

• The 'Anti-Greenwashing' Guardian: You have a strict ethical compass and know how to market social impact with dignity and facts.
   

• An Innovation Mindset: You want to come in at the ground floor of a dynamic social enterprise, move fast, and prove that the travel industry can be a powerful force for good.
   

Role Logistics: This is a fully remote, flexible volunteer role (4-6 hours/week). You will be managing other volunteers, not paid employees.

Interested in supporting victims/survivors of domestic abuse?

We are currently recruiting Trustees to help us take the charity forward into the future.

Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.

The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.

You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.

Prospective candidates will need to:

• Have empathy with the work of the Helpline

• Be able to devote the necessary time and effort

• Have well-developed communication and interpersonal skills

• Have good judgement

• Be able to work as a team

• Have the ability, commitment and drive to take the organisation forward

Trustee Opportunities

For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.

1. Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role. 

2. Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.  

3. General Trustees: Please see the role description on our website

If you would like to apply please complete the application form on our website.  You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.

Bright Connections exists to end social isolation for disabled people by creating spaces where friendships can grow, confidence can flourish, and every person feels seen, valued, and connected. We bring people together through joyful activities, shared experiences, and a community built on belonging, because together, we shine brighter.

Our story began with one simple truth: no one should feel alone.

Inspired by a sister whose world had become small, isolated, and painfully quiet, Bright Connections was created to bring light back into the lives of disabled people who often feel forgotten. Many rely on others for daily care, yet still lack the one thing every human needs: friendship.

What started as one family’s determination to bring joy and connection to a loved one has grown into a movement, a movement that believes friendship is a human right, that joy should be accessible, and that community can transform lives.

We are now looking for a dynamic Marketing & Communications Lead to help us share that message with warmth, creativity, and impact.

What You’ll Lead

• Developing a fun, vibrant, empowering brand personality that reflects our joyful mission.

• Creating engaging content across social media, newsletters, and our website.

• Building a communications strategy that grows awareness, trust, and excitement.

• Designing campaigns that celebrate disabled people, amplify lived experience, and inspire community involvement.

• Crafting stories that show the power of friendship, connection, and belonging.

• Supporting the development of a consistent visual and verbal identity alongside our design volunteers.

• Helping shape the public voice of Bright Connections from the very beginning.

What We’re Looking For

• A passion for our mission and a belief in inclusive, joyful community spaces.

• Experience in marketing, communications, social media, or storytelling.

• Someone who can create a tone that feels positive, warm, empowering, and full of life.

• Strong collaboration and team‑working skills.

• A growth mindset and willingness to experiment, learn, and adapt.

• Confidence to network, advocate, and help raise the profile of Bright Connections.

• Ability to work independently in a remote, flexible environment.

What You’ll Bring

• Creative ideas that help us stand out and spread joy.

• A strategic approach to building awareness and engagement.

• A commitment to inclusive, accessible communication.

• Energy, enthusiasm, and a love of storytelling.

• An understanding of how to build a brand that feels human, warm, and community‑centred.

What You’ll Gain

• The chance to shape the public identity of a new charity from day one.

• A meaningful portfolio of purpose‑driven campaigns and content.

• Experience in charity communications, brand development, and strategic messaging.

• A supportive team who values creativity, collaboration, and heart.

• The knowledge that your work will help people feel seen, valued, and connected.

If you’re excited by the idea of creating a bold, joyful, empowering brand that changes lives, we’d love to hear from you.

About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities  Black, white, Asian, Caribbean, and African ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

The Role - Volunteer Content and Donor Communication Specialists

JOB PURPOSE

This role exists to:

•        Craft and manage communications for donors, stakeholders, and the wider community

•        Translate survivor-led stories and CIC activities into impactful messaging

•        Develop content for emails, newsletters, social media, and fundraising campaigns

•        Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication

•        Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies

You are the voice that converts purpose into action.

Responsibilities:

• Develop clear, engaging, and accurate copy for all donor and community communications, including: Emails and newsletters, Fundraising campaign materials, Donor updates and acknowledgements andEvent promotions and volunteer communications.

• Maintain a consistent organisational voice and messaging across all communication channels.

• Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.

• Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.

• Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.

• Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.

• Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.

• Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.

• Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.

• Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.

• Assist in developing templates, guides, or SOPs for donor and community communications.

• Provide guidance and mentoring to other volunteers involved in content creation or communications.

• Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.

• Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity

What We’re Looking For:

Essential / Highly Valued Experience

• Professional or voluntary experience in copywriting, communications, or journalism.

• Experience creating email newsletters, donor updates, or fundraising communications.

• Strong understanding of donor engagement strategies and how content impacts retention.

• Experience creating content for social media with organisational or campaign objectives in mind.

• Editing, proofreading, and content planning skills.

• Ability to maintain a consistent organisational voice across platforms.

• Familiarity with GDPR, data protection, and safeguarding requirements for communications.

• Skills in tracking and interpreting engagement metrics and refining communications accordingly.

• Collaborative skills to work effectively with multiple teams, volunteers, and directors.

• Ability to adapt content for different audiences and ensure accessibility and inclusivity.

• Strong organisational and project management skills for content planning and scheduling.

• Experience in creating templates, guides, or standardised communication processes.

Desirable / Can Be Developed

• Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).

• Knowledge of digital content analytics tools to monitor performance.

• Experience mentoring or supporting volunteers in communications roles.

• Ability to integrate donor communications with wider fundraising campaigns and events.

• Familiarity with multi-channel campaign planning and content strategy.

• Skills in visual content creation or basic design for communication purposes.

Qualifications

• Formal qualifications not required.

• Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.

Key Tasks:

• Scheduling audience-specific, engaging and shareable content in different formats 

• Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following 

• Creating call to actions to increase our Mailchimp mailing list 

• Book attendance at networking and fundraising events

• Help us with copy writing for the press, fundraising tools and internet site. 

Key Skills:

• Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva 

• Experienced in using social media such as Facebook; Instagram; LinkedIn 

• Able to research social media management tools such as Buffer 

• A confident copywriter who can write for different comms channels 

• Confident communicator with strong organisational skills

PERSON SPECIFICATION 

EXPERIENCE 

Relevant experience using digital communications tools and creating engaging content 

KNOWLEDGE, SKILLS & ABILITIES 

Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication 

Ability to work well within a team and independently 

Understanding of issues faced by those recovering from addiction 

Demonstrated commitment to the vision, mission and values of the organisation 

You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.   

MAIN PURPOSE: 

• To support the comms/fundraising team with communication and events. 

• Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.

Estimated need for the charity: 

Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection.