Membership and supporter care officer volunteer roles

About Thames21

Thames21 is an environmental charity that works with communities to restore and look after rivers, water and nature across London and the Thames Basin.  We believe that every river should be healthy, thriving and valued by the community it serves.

What We Do:

Empower communities to care for rivers

• We support thousands of volunteers and community groups each year to improve their local waterways and green spaces.

Restore rivers and nature

• We deliver practical river restoration projects that improve habitats, water quality and biodiversity.

Build climate resilience

• We create nature-based solutions that help communities and ecosystems adapt to climate change and reduce flood risk.

The role

We have an exciting opportunity to appoint a voluntary Company Secretary to support our Board of Trustees and help ensure our governance is as strong as the environmental impact we deliver.  Your professional skills will support an ambitious and growing charity making a real difference to rivers, wildlife and people.

We welcome applications from people of all backgrounds and particularly encourage applications from groups currently under-represented in charity governance roles.

The Role

The Company Secretary plays an important role in supporting the effective operation of Thames21's governance.

Working closely with the Chair of Trustees, Chief Executive and Board, you will help ensure that meetings are well organised, decisions are properly recorded and the charity meets its statutory obligations as both a registered charity and company limited by guarantee.

You will be expected to attend four Board meetings and approximately two sub-committee meetings each year, together with occasional planning discussions with the Chair and Chief Executive.  The role is voluntary, although reasonable expenses will be reimbursed.

What You Will Be Doing

• Supporting the smooth operation of the Board of Trustees and its committees.
• Working with the Chair and Chief Executive to plan Board and committee meetings.
• Preparing and distributing agendas and meeting papers.
• Attending meetings and ensuring accurate minutes and action logs are maintained.
• Maintaining key governance records and statutory registers.
• Supporting the filing of statutory returns and governance documents with Companies House and the Charity Commission.
• Advising trustees on governance processes and good practice.
• Assisting with trustee induction and governance documentation.
• Ensuring that the charity complies with its governing document and relevant legal requirements.
• Supporting governance reviews and improvement initiatives as appropriate.

What We Are Looking For

We are seeking someone who has:

• Experience as a Company Secretary, governance professional, trustee, board administrator or in a similar governance role.
• An understanding of company and/or charity governance.
• Strong organisational skills and attention to detail.
• The ability to produce concise and accurate minutes.
• Good judgement and discretion.
• Strong written and verbal communication skills.
• The confidence to provide procedural advice and guidance when needed.
• An interest in environmental issues, community engagement and the mission of Thames21.

Desirable but not essential:

• Experience working with charities, membership organisations, companies limited by guarantee or not-for-profit organisations.
• Knowledge of charity law and Charity Commission requirements.
• An interest in charity governance and governance improvement.

Why Join Thames21?

This role may appeal to an experienced Company Secretary, governance professional, trustee or board administrator looking to use their skills in support of a meaningful environmental cause.  It could suit someone seeking a voluntary role alongside their career or as part of a portfolio of charitable commitments.

This role offers the opportunity to:

• Join a friendly, passionate and professional organisation committed to creating lasting environmental and social impact.
• See the tangible results of your contribution through projects that improve rivers, wildlife habitats and local communities.
• Use your professional skills to support a respected and ambitious environmental charity.
• Work closely with an experienced Board of Trustees and leadership team.
• Gain insight into charity leadership, strategy and governance.
• Build relationships with professionals from across the environmental, water, local government and charity sectors.
• Support practical action on river restoration, biodiversity recovery and climate resilience.

Most importantly, you will help ensure that Thames21 has the strong governance foundations needed to deliver lasting environmental impact.

Time Commitment

Approximately 6–10 days per year, including:

• Four Board meetings annually.
• Approximately two subcommittee meetings annually.
• Preparation time for meetings and governance administration.
• Occasional discussions with the Chair and Chief Executive.

To Apply

Please send your CV and a short covering letter with the reference CS0726 via the Charity Job Website explaining:

• Why you are interested in becoming Thames21's Company Secretary; and
• How your experience and skills would support the role.

Inclusive Boards is delighted to be supporting The Royal College of Pathologists a Lay Chair and Lay Trustees who can bring independent perspectives, strategic insight and constructive challenge to their governance.

About The Royal College of Pathologists

The Royal College of Pathologists is a professional membership organisation dedicated to advancing the science and practice of pathology. The College sets standards in training, assessment, professional development and clinical practice, and promotes excellence in diagnostics and patient care in the UK and internationally.

The College’s Trustee Board provides strategic oversight, ensures effective governance, and supports delivery of the College’s charitable objectives. The Trustee Board comprises the President, four Vice Presidents, Registrar, Treasurer, the chairs of the regional councils for each of Northern Ireland, Wales and Scotland and currently three Lay Trustees. 

About the Lay Chair Opportunity

The Chair of the Trustee Board is the senior lay governance office-holder of the College and provides leadership to the Trustee Board in ensuring effective governance, strategic oversight and organisational performance.​​​​​​

The Chair works closely with the President, Chief Executive and Senior Management Team to support delivery of the College’s charitable objectives, while maintaining appropriate independence and accountability on behalf of the Board.

About the Lay Trustees Opportunities

Lay Trustees contribute to the development of College strategy, support effective governance and decision-making, and help ensure that the College acts in the public interest and delivers against its charitable objectives.

The College particularly welcomes applicants with experience in areas such as fundraising & income generation, finance, digital transformation, customer & stakeholder insight, and communications.

For more information and to apply, please visit Inclusive Boards' website. 

Trustee

Age UK Lewisham & Southwark is seeking to appoint several new trustees as part of its ongoing Board development and succession planning.

Location: Lewisham & Southwark, London (Board meetings held in Southwark)
Salary: Voluntary, unpaid (reasonable expenses reimbursed)
Hours: Approximately four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee and occasional engagement between meetings.

About Age UK Lewisham & Southwark

We work to support older people and other vulnerable members of our communities, helping to reduce poverty, loneliness, exclusion and inequality, and enabling people to live with dignity, independence and connection. As demand for our services continues to evolve, we are looking for trustees who can help ensure the charity remains resilient, responsive and impactful for the people we serve.

This is an opportunity to join the Board of a well-established and respected local charity at an important stage in its development.

The Board is actively shaping the charity's future direction, strengthening governance, supporting organisational development, and helping to ensure the charity remains sustainable and effective in a changing environment. As a trustee, you will work alongside a committed Board and leadership team to improve the lives of people across Lewisham and Southwark.

About the role

We are seeking to strengthen and diversify the Board's skills, experience and perspectives through several trustee appointments.

Safeguarding is a key recruitment priority. We are keen to appoint at least one trustee with safeguarding knowledge or experience to serve as the Board's Safeguarding Lead, providing strategic oversight and assurance of safeguarding governance.

We would also particularly welcome applications from individuals with experience or expertise in the following areas:

· Health and social care, public health, NHS services or related fields.

· Fundraising, income generation and donor development.

· Legal, regulatory or governance matters.

· Property, facilities, estates or building management.

We do not expect candidates to have experience in all of these areas and welcome applications from individuals who can contribute expertise or experience in one or more of these areas.

As a place-based charity, we are particularly interested in trustees who live, work, volunteer, or have strong connections to Lewisham and Southwark and can bring local knowledge and insight to the Board.

About you

We welcome applications from people with a broad range of professional, voluntary and lived experience.

Key qualities include:

· Strategic thinking and sound judgement.

· Commitment to improving the lives of older people and other vulnerable members of our communities.

· Ability to provide constructive challenge and effective governance.

· Commitment to equality, dignity, inclusion and values-led leadership.

· Ability to work collaboratively and contribute positively to collective decision-making.

Previous trustee experience is not essential. We welcome applications from first-time trustees who share our values and are willing to learn and contribute to the Board's work.

Commitment

A modest but active commitment, including attendance at four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee, and occasional engagement between meetings.

Board meetings are normally held in person at the Stones End Day Centre in Southwark. Whilst hybrid participation may occasionally be possible, the Board places a strong emphasis on in-person attendance to support effective discussion, decision-making and relationship-building.

Age UK Lewisham & Southwark is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those whose experiences and perspectives are under-represented in charity governance.

Other roles you may have experience of could include: Charity Trustee, Board Member, Non-Executive Director, Non-Executive Board Member, Charity Governor, School Governor, Committee Member, Advisory Board Member, Independent Board Member, Volunteer Trustee, Safeguarding Trustee or Board Advisor.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

We are inviting applications from people interested in serving the charity on a voluntary basis as trustees of Headway UK.

Trustees are the guardians of a charity's purpose, providing leadership, oversight and strategic direction to ensure the organisation remains effective, sustainable and focused on delivering its mission.

As a trustee of Headway UK, you will join a committed board working collectively to support and challenge the executive team, safeguard the charity's reputation and resources, and help shape its future priorities.

Having conducted a knowledge, skills and experience audit, we are particularly looking broaden the collective expertise of the board by recruiting new trustees with the following skills:

• Charity and/or company law
• Safeguarding
• Neuropsychology
• Charity retail
• Cyber security and digital transformation

We also warmly welcome applications from people with experience of Headway network of local charities and branches.

In addition, we are seeking to strengthen our diversity of background and representation of those we serve and thus we particularly welcome applications from brain injury survivors, applicants from minority ethnic backgrounds and applicants from the devolved nations of the UK.

If you are interested, please download and read carefully the Trustee recruitment pack below, which also includes details of how to apply.

Deadline for applications:

• If you are voting the member of a Headway charity or branch and wish to nominate someone, the deadline is 5 August.
• If you unconnected to a Headway charity or branch, the deadline for applications is 16 August.

Please note that the difference between the two application deadlines relates to the charity’s Articles of Association, which require nominations from the network to be received 42 clear days before the date of the forthcoming AGM to be held on 17 September.

About us 

We are the UK’s leading specialist medical society for rheumatology and musculoskeletal professionals. We support our members throughout their careers, allowing them to progress, collaborate and innovate so they can deliver the best care for their patients, improving the lives of children and adults with rheumatic and musculoskeletal disease. 

Our vision, mission and values 

Vision 

People with rheumatic conditions across the lifespan receive the highest quality outcomes and live well. 
 

Mission 

To champion the specialty, influencing change and building a thriving community of best practice. 

 
Values 

The values which guide our approach are: 

• Celebratory – we celebrate the achievements in rheumatology 

• Inclusive – we support everyone in the rheumatology community  

• Sustainable – we work to reduce the impact of our activities on the environment   

• Leading – we use our profile to drive change and support those working in the specialty  

• Collaborative – we always seek to work with others to have a greater impact  

Who might be interested in this opportunity 

To be our new Honorary Treasurer, experience in strategic level finance is needed, but you might not have a finance qualification. This would be an exciting role for someone looking for an opportunity to support an organisation diversify their income streams and build on the strong financial foundations already in place. You don’t need to have previous experience as a Trustee as we’ll provide a full induction and training, and we have experienced Trustees on our Board. 

BSR is a high-performing award-winning organisation about to create our next strategy (2028-2033). We strive for continuous improvement and as a trustee you will be instrumental in helping us define what our impact should be and ensure we achieve our goals. We work alongside the complex and changing environment of the NHS and want to ensure that the rheumatology voice is heard and that the specialty designs and dictates its own future – an approach the Board will own. Our trustees support our drive to be financially sustainable, motivating our work on income generation and overseeing our investments. You will be part of a Board committed to constructive discussion, effective decision-making and respectful of everybody’s contribution.

Purpose of the Treasurer role

The Honorary Treasurer is a trustee of BSR and the Chair of the Finance and Risk Committee (FRC) and the Audit Committee. They are part of the Remuneration, People and Culture Committee. The Treasurer is also a Director on BSR’s trading subsidiary, BSR Enterprises Ltd. 

Members of the Board of Trustees make up the governing body of the society.Trustees are responsible for ensuring BSR remains true to its charitable purpose and objects set out in its governing documents and for meeting BSR’s legal and financial duties as a registered charity. BSR is also a registered company limited by guarantee and therefore all Trustees automatically become company directors registered at Companies House.All trustees share responsibility for monitoring BSR’s finances. 

Main responsibilities of the Treasurer

• To chair the Finance and Risk Committee, ensuring that BSR operates within the financial guidelines set by the Board, the Society’s governing documents, the Charity Commission and current legislation.

• To be part of the Remuneration, People and Culture Committee.

• To chair and document the annual Audit Committee following BSR’s annual financial audit 

• To support the Board of Trustees and SMT in meeting its strategic responsibility for BSR’s financial resources.

• To be actively involved in the financial security and on-going support of the development of the BSR’s financial aims and objectives.

• To present the financial accounts to the membership at the Annual General Meeting

• Support the FRC to carry out their duties to: 
  • ensure the charity keeps proper accounts 
  • review the charity’s financial performance 
  • review policies for finance and investment 
  • ensure that the charity has robust and effective financial controls in place 
  • liaise with the BSR staff team and with the charity’s auditor 
  • identify financial and other risks facing the organisation and recommending appropriate action 

Time commitment

At present, the post requires approximately 2 days per quarter, split over a range of duties, including:

• Preparing for all Board and FRC meetings- reading meeting packs and sending any queries in advance (variable, but approximately 2-3 hours per quarter) 

• Meeting with the COO in advance of each committee meeting to ensure the meetings run smoothly and efficiently (60 minutes each quarter) 

• Attending the Board of Trustees meetings (four times a year- each meeting is 3 hours, either online or in person)

• Chairing the Finance and Risk Committee meetings (four times a year- each meeting is 2 hours, held online)

• Attending the Remuneration, People and Culture Committee meetings (twice a year- each meeting is 1 hour, held online)

• Chairing the Audit Committee (once a year- one hour, held online) 

• Attending BSR Enterprises Ltd meetings (two a year – each meeting is 30 minutes, held online) 

• Attending the Annual General Meeting (once a year, held online)

• Attend an annual Trustees and SMT away day (once a year, in person) 

Trustees may also be asked, from time to time, to:

• Attend events and other meetings on behalf of BSR

• Attend training relevant to their role

• Be available between board meetings for advice and to make decisions via email

• Be available for other ad hoc requirements

Induction, training and support  

• BSR has a finance team who carry all out all day-to-day finance functions and provide quarterly management accounts to the Finance and Risk Committee. The new Treasurer will have support from this team, and from the COO both during their induction period and throughout their term in office. Support is also provided by the CEO and the Chair of Trustees. 

• A comprehensive induction is provided for all new Trustees, including access to external financial training for members of FRC 

• We use a values behaviour framework to support all our volunteers to thrive in their role 

• Specialist financial advice and support is provided by external auditors, investment house fund managers and an investment specialist firm.

• The FRC completes an annual review of their performance as a committee, and undertakes further training as required 

• The opportunity to shadow Board meetings before taking up post 

Term of office

The Treasurer role term is for three years, with the possibility of extension for a further 3 years with approval from the Board.

How to apply 

Please upload a cover letter, setting out how you meet the person specification and why you are interested in the role along with your CV via our website by 5pm on Friday 14 August.

We expect interviews to take place (online) w/c 7 September 2026.

Person specification 

1.  Strategic finance experience  
2.  Ability to consider the implications of corporate risks at a strategic level 
3.  Be able to explain complex financial information in an accessible way 
4.  A commitment to BSR, its charitable objectives and values   
5.  An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship   
6.  A willingness to devote the necessary time and effort to the Treasurer role   
7.  Ability to think and apply knowledge strategically   
8.  Integrity, sound independent judgment   
9.  Willingness to listen and learn to make effective decisions   

BSR is committed to encouraging inclusion, equality and diversity. We are actively trying to increase the diversity of our staff team and volunteer roles. We try to reduce as many barriers as we can for those with a disability, which you can find out more about from our website. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.