Monitoring volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Social Media Community Officer to help manage engagement across our social media platforms.
This role focuses on responding to comments and messages, supporting our online community, and helping maintain a respectful and safe space for discussion.
You will work closely with our social media and safeguarding teams to ensure interactions are handled professionally and responsibly.
Key Responsibilities
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Monitor comments, replies, and direct messages across social media platforms
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Respond to community questions and engagement in a professional and respectful tone
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Help maintain a safe and respectful online environment
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Flag safeguarding concerns or harmful content to the appropriate team members
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Support healthy and positive community discussions
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Share feedback and insights from the community with the wider team
What We’re Looking For
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Experience in social media engagement, community management, moderation, or customer support
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Strong written communication skills
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Ability to handle sensitive conversations with professionalism and empathy
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Reliable, responsible, and comfortable following safeguarding guidelines
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Interest in social impact, advocacy, or community work
Experience with platforms such as Instagram, TikTok, YouTube, X, or LinkedIn is helpful but not essential.
Training & Support
You will receive guidance on:
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safeguarding protocols
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engagement guidelines
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escalation procedures
You will always have team support when handling complex situations.
Location
Remote role (UK preferred).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Analytics & Distribution Officer to support our Podcast Production Team.
You will help ensure podcast episodes are distributed across platforms and support the team with basic analytics insights to help grow our audience.
Key Responsibilities
• Upload and distribute podcast episodes across listening platforms
• Ensure titles, descriptions, and metadata are correctly formatted
• Monitor podcast performance and engagement metrics
• Prepare simple analytics summaries for the team
• Support audience growth through structured distribution
• Maintain organised distribution schedules and documentation
Who We're Looking For
Essential
• Interest in analytics, digital media, or podcast platforms
• Strong organisational and attention to detail skills
• Ability to work with data and simple reports
• Ability to meet deadlines
• Comfortable working remotely within a team
Bonus Skills
• Experience with podcast platforms (Spotify, Apple Podcasts, etc.)
• Experience with analytics tools or dashboards
• Interest in digital marketing, media, or audience growth
Formal qualifications are not required — relevant practical experience or transferable skills are welcome.
Why Join Us
• Gain experience in podcast distribution and analytics
• Build skills in digital media and audience insights
• Work with a mission-driven creative team
• Contribute to a meaningful social impact project
• Priority consideration for future paid roles
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a finance professional looking to make a tangible difference in the lives of young Londoners? By joining our Board, you will help shape financial strategy, strengthen organisational resilience, and ensure that CYP can continue to provide a safe, nurturing, and empowering environment for all its members.
KEY RESPONSIBILITIES:
- Strategic Oversight: Monitor the financial health of the project and report to the Board.
- Budgeting: Oversea annual budgets and ensure we stay on track.
- Compliance: Oversee annual accounts and ensure we meet Charity Commission/Companies House requirements.
- Mentorship: (Optional but great) Occasionally advise our young leaders on basic financial literacy or project budgeting.
WHO WE’RE LOOKING FOR:
We need someone who is organised, communicative, and shares our values.
- Financial Expertise: A background in accounting, bookkeeping, or financial management (qualified or part-qualified is a plus).
- London Local: Someone who understands the unique challenges and opportunities facing young people in London today.
- Clarity: The ability to explain financial matters to non-finance trustees in plain English.
- Commitment: A desire to help a small, high-impact organisation scale sustainably.
WHY JOIN US?
- Make an Impact: Directly influence the success of a project that changes lives in your community.
- Governance Experience: Build your CV with high-level Board experience.
- Networking: Connect with a diverse group of passionate professionals and community leaders.
In the covering letter please outlinine your relevant skills, experience & suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.
As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
- Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
- Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
- Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
- Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
- Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
- Ability to balance approachability with authority, maintaining trust while enforcing community standards
- Confidence working collaboratively with leadership, technical teams, and safeguarding leads
- Commitment to inclusion, fairness, transparency, and community wellbeing
Desirable / Can Be Developed
- Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
- Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
- Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes
Qualifications
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Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued
Main Responsibilities/ Key Duties
- Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
- Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
- Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
- Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
- Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
- Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
- Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
- Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community.
What This Role Offers You:
- Leadership experience in building and sustaining safe, inclusive, and impactful communities.
- Personal growth through hands-on engagement with vulnerable and marginalised populations.
- Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
- The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.
What This Role Is Not For:
- Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
- Those unwilling to enforce and uphold safeguarding policies and community guidelines.
- People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.
If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.
A Final Word
Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As the Fundraising Coordinator, you will be responsible for helping create and implementing strategies to fundraise from both existing and new sources (individuals, mosques, grants etc.) with the aim of securing the long-term financial stability of Roots Academy.
Key tasks
Fundraising Planning:
- Develop and execute comprehensive fundraising plans to achieve income goals.
- Identify potential new funding sources and opportunities for income generation.
Campaign Management:
- Plan and oversee fundraising campaigns and events, including direct appeals, online campaigns, and fundraising events at mosques.
- Coordinate with marketing and communications teams to develop compelling fundraising material.
Proposal Development:
- Research trusts, foundations and corporations for grant opportunities.
- Work with the team to develop proposals, supporting with grant writing when needed.
Budget Oversight:
- Work closely with the finance team to monitor fundraising budgets, expenditure, and financial projections.
Donor Relations:
- Support with Donor Communications in activities related to donor relationship management and stewardship.
What we’re looking for
- Experience in organising fundraising campaigns and events, including digital fundraising strategies
- Strong understanding of fundraising principles and techniques, including donor cultivation
- Excellent verbal and written communication skills, with the ability to articulate the organisation’s mission and impact to diverse audiences
- Strategic thinker with the ability to develop and execute effective fundraising plans
- Strong understanding of Islam and the Muslim Community
What we have to offer
- Be part of a team of 40+ dedicated volunteers from across the country.
- Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
- Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
- Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of the role
This role involves leading on any and all Health & Safety issues, policies and concerns, ensuring that the Board of Trustees are aware and kept up to date in regard to the legal, regulatory, and governance responsibilities of the charity regarding health and safety.
Key tasks
Trustee (Health & Safety Lead) Responsibilities:
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to ensure that the trustee board understand their legal and regulatory responsibility on matters of health & safety (including manual handling & fire safety, etc.) for the charity
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to ensure, along with operational management support, that all health and safety policies and risk assessments are in place, relevant, and up to date
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to continuously keep up to date with all current health and safety legislation/regulations, informing the board of any changes needed to operational procedures relating to health and safety
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to be the allocated contact for health & safety as outlined on Health and Safety Executive (HSE) poster in each centre
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along with operational management support, to ensure that all relevant staff, trustees and/or volunteers are suitably trained and aware of the correct process to follow if any health and safety concerns arise, including the filling out of incident reports.
Other responsibilities, along with the Bboard of Trustees, include:
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to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
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to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
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to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
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to ensure that key risks are identified, monitored and controlled appropriately
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to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
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to review and approve financial statements
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to help promote the organisation to key stakeholders and beneficiaries
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to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding and GDPR compliance/data protection.
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to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
About you:
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a knowledge of and commitment to the work of the Warrington Foodbank
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a strong knowledge of Health & Safety legislation and a charity’s responsibility
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an ability to lead on any health & safety matters in a supportive and confident manner
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add any further essential qualities the food bank is looking for, to fit in with any strategic objectives the food bank may have.
Benefits of volunteering:
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feeling you are making a difference whilst volunteering with us
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meeting new people and being part of a motivated team who share a passion to eradicate poverty in our community
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building a movement of change with our volunteers, staff, and the people who use our food bank
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bringing our staff, volunteers, and trustees together to achieve our vision
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gaining a greater insight and understanding of local agencies and partnerships.
Impact of your role
By leading on Health & Safety matters for the food bank, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with, Warrington Foodbank.
Support
A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training.
Please Note:
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You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.
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Trustees are appointed for a three-year term of office.
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This is a voluntary position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emerge Worldwide is seeking a strategic and creative Social Media Lead to lead — and actively deliver — our digital communications.
This role is both strategic and practical. You will design content, publish content, host online discussions and actively manage platforms.
You will lead and set clear strategy, direction and plans for Emerge Worldwide’s Social Media communications, create engaging content, supervise the Team and encourage community mobilisation.
You will work closely with the Communications Deprtamnet and colloborate with the Education, Events & Fundraising and Policy departments and external stakeholders.
Strategy & Direction
- Develop and implement the Social Media & Digital Strategy aligned to campaigns and organisational priorities.
- Set KPIs and growth targets.
- Lead monthly planning meetings and oversee content calendars.
- Manage and support Social Media Volunteers, including performance management / feedback meetings.
- Content Creation, Design & Publishing
Design, create and publish high-quality digital content across platforms.
- Manage day-to-day posting and scheduling.
- Create graphics, reels, videos, carousels, and campaign visuals.
- Capture live content from events where required.
- Ensure all content aligns with brand standards.
- Language, Messaging & Communications Collaboration
Work closely with the Communications Department to ensure:
- Trauma-informed and safeguarding-aware language
- Consistent tone of voice
Alignment with policy and campaign messaging
- Review and refine messaging before publication where necessary.
- Ensure sensitive topics are handled ethically and responsibly and all information meets safeguarding, confidentiality and GDPR standards.
- Cross-Department Collaboration
Collaborate with all Emerge Worldwide departments
- Translate departmental work into engaging digital content.
- Support campaign launches and digital activations.
Analytics & Growth
- Monitor analytics and produce monthly performance reports and feed into quarterly impact reports.
- Optimise content based on insights.
- Grow reach, engagement and supporter conversion.
What are we looking for?
- Experience managing and actively posting across social media platforms.
- Strong graphic design capability (Canva or equivalent).
- Experience creating and editing short-form video content.
- Ability to write compelling, engaging, trauma-informed content.
- Good attention to detail and accuracy.
- Ability to transform small snippets of information into interesting and engaging stories suitable for Social Media platforms
- Experience collaborating with communications teams on tone and messaging.
- Experience working across teams and gathering content from stakeholders.
- Strong organisational skills and ability to manage content calendars.
- Passion for ending sexual exploitation and trafficking.
- A motivated, enthusiastic individual who is has proven working experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds.
- Strong strategic development, project management and articulate communication skills.
- Experience of managing a team and projects
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes
- The ability to inspire people to act and get involved internally and externally
- Proactive and shows initiative, with the ability to work unsupervised
- Friendly, approachable manner – able to build rapport with a range of partners and staff, and provide a collaborative team environment
What difference will you make?
The Social Media Lead plays a strategic and safeguarding-critical role in advancing Emerge Worldwide’s mission to prevent grooming, sexual exploitation and sex trafficking.
This role is not simply about posting content. It is about shaping narrative, increasing prevention, strengthening partnerships and ensuring that women and girls encounter accurate, trauma-informed information in digital spaces.
Through a clear digital strategy and consistent messaging, the Social Media Lead strengthens Emerge Worldwide’s credibility and national voice. A strong online presence builds trust with survivors, professionals, schools, corporates and policymakers — opening doors for training, partnerships and funding that directly support prevention and empowerment initiatives.
Consistent, high-quality posting has preventative impact. Educational content about red flags, online grooming, coercive control and intersectional vulnerabilities can help young people recognise harmful behaviour earlier. Parents, carers and teachers may identify warning signs sooner. Increased awareness can interrupt exploitation before it escalates.
Collaboration with the Communications Department ensures language is trauma-informed and safeguarding-aware. Sensitive issues are handled ethically, reducing the risk of re-traumatisation and creating a digital environment where survivors feel seen, respected and safe.
Cross-department collaboration ensures campaigns, policy work, education programmes and fundraising initiatives are amplified effectively. This leads to increased attendance at training, stronger campaign mobilisation, greater public engagement and enhanced funding — all of which contribute to tangible protection and support for vulnerable girls and young women.
By analysing performance data, the Social Media Lead helps Emerge Worldwide reach high-risk demographics more effectively. Data-informed decisions improve targeting, engagement and resource allocation, ensuring messaging reaches those most vulnerable.
In summary, the outcomes of this role contribute directly to early identification, public education, cultural awareness and increased access to prevention services. The Social Media Lead helps transform awareness into action — strengthening Emerge Worldwide’s impact in advocating for women and girls against grooming, sexual exploitation and sex trafficking.
To apply: Please submit your CV and cover letter/email
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES is seeking a Trustee with fundraising expertise to join our Board and support the
long-term sustainability and growth of our charity, which is dedicated to improving the
mental health and wellbeing of children and young people.
As a Trustee, you will share collective responsibility for the charity’s governance,
strategic direction, and public benefit. As the Board’s lead Trustee for fundraising, you
will provide insight, oversight, and constructive challenge, drawing on your professional
fundraising experience.
Key Responsibilities
• Act as the Board’s lead Trustee for fundraising.
• Support the development and oversight of YES’s fundraising strategy.
• Provide guidance and challenge in relation to funding applications and income generation activity.
• Keep the Board informed of fundraising regulation, compliance, and best practice.
• Contribute a fundraising perspective to policy and strategic decision-making.
About You
You will bring relevant fundraising experience, strong communication skills, and a
commitment to good governance. You will be confident providing constructive
challenge and able to work collaboratively with fellow Trustees and the executive team.
Previous trustee experience is welcome but not essential.
Inclusion
YES values the insight that lived experience brings to effective governance. We
particularly welcome applications from people with diverse lived experience,
including LGBTQ+ communities, global majority backgrounds, and lived experience of
mental health challenges.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
The Abundant Woman is seeking an organised and driven Project Manager to oversee the planning, execution, and completion of various initiatives aligned with our mission to support and empower women. This role will coordinate multiple projects, including community programs, events, and health initiatives, ensuring that they are delivered on time and within scope. The ideal candidate will have strong project management skills, a passion for our mission, and experience in coordinating with diverse teams and stakeholders.
Key Responsibilities
• Plan, manage, and execute projects from inception through completion, ensuring they align with organisational goals and timelines.
• Coordinate cross-functional teams, resources, and third-party vendors to ensure smooth project delivery.
• Develop project plans, set deadlines, track milestones, and monitor progress.
• Manage project budgets, resources, and reporting, ensuring that projects stay within budget and meet objectives.
• Communicate regularly with stakeholders, providing updates, addressing concerns, and collecting feedback for improvement.
Key Skills and Qualifications
• Proven experience in project management, ideally within a nonprofit or social enterprise setting.
• Strong organisational and problem-solving skills; ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills to engage with stakeholders and team members.
• Proficiency with project management tools such as Asana, Trello, or Microsoft Project.
• Knowledge of budgeting and resource allocation is a plus.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.
This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
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Attend agreed shifts consistently and provide notice if unable to attend.
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Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
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Treat service users, staff, and fellow volunteers with respect and compassion.
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Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
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Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
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Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
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Lead and supervise E-Commerce Volunteers
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Oversee the identification of sellable donated items
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Ensure all items listed online meet quality standards
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Approve product descriptions, pricing, and final listings
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Monitor online sales performance and recommend improvements
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Maintain consistency in photography, editing, and branding
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Track inventory allocated for online sale
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Ensure timely uploading and removal of sold items
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Provide regular sales and performance updates to the Baby Bank Manager
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Work with the Operations Manager on process improvements and automation
Qualifications
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Experience in e-commerce, online selling, or digital marketplaces preferred
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Experience supervising volunteers or small teams is an advantage
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Comfortable using online selling platforms, spreadsheets, and basic reporting tools
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Strong understanding of product presentation and pricing
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Availability for required weekly hours
Skills
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Leadership and team coordination
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Strong attention to detail
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Basic sales and pricing strategy knowledge
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Good written communication skills
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Analytical mindset (understanding what sells and why)
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Organization and workflow management
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Problem-solving ability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Cherry Trees is a charity. located in East Clandon (near Guildford, Surrey), providing home-from-home short breaks for children aged 0–19 with a range of complex disabilities, including learning, physical, and sensory impairments.
We are rated ‘outstanding’ by Ofsted and care for more than 100 children and young people in a safe, stimulating, and fun environment. At Cherry Trees, we see the child first and the disability second, valuing every child for who they are. We are a dedicated community, enabling children to spend time with friends and enjoy new experiences while their families have a much-needed break from care.
It’s an exciting time to join Cherry Trees. We have recently recruited a new Head of Fundraising and Communications who will be building the team as we invest in a programme of service growth in conjunction with a new 5-year strategy which will be publicised in 2026.
What difference will you make?
Cherry Trees offers a lifeline to vulnerable children and their families. As a Trustee, you will play a key role in helping us to grow and develop and to enable us to continue to provide support and a critical lifeline to even more vulnerable children and their families in great need. Alongside a team of 8 trustees you will play a key role in ensuring we have the maximum impact we can for our community.
Role Description
The treasurer is an officer of the trustee board and not a paid worker. The role of the treasurer is to ensure that all the finances and the supporting financial control systems are kept in order.
Key objectives of the role:
- To provide strategic advice to the Trustees on financial matters as regards the operation and development of Cherry Trees within the direction set by the Chairman of the Trustees.
- To oversee the financial affairs of the Charity and ensure that they are legal, constitutional and within accepted accounting practice.
- To ensure that proper records are kept and that effective financial procedures are in place.
- To monitor and report on the financial health of the Charity.
- To oversee the production of necessary financial reports, returns, accounts and audits.
- The role requires active participation in board meetings and collaboration with fellow trustees and the executive team to support Cherry Trees’ mission.
- The will be a minimum of 8 board and committee meetings to attend
Principal Tasks
The responsibilities of the treasurer are essential for maintaining the financial stability and integrity of the charity, ensuring that it can continue to fulfil its mission and objectives. Specifically, these include:
Financial oversight
- Ensure that all financial records are accurate, up to date and compliant with legal and accounting standards.
- Ensure that effective financial procedures and controls are in place.
- Appraise the financial viability of plans, proposals and feasibility studies.
- Chair the Management and Finance Committee (M&F) quarterly, monitor performance against budgets and ensure that Capital Expenditure is properly controlled in line with the latest Capex Policy approved by the Trustees.
- Attend half-yearly meetings of the Investment Committee at which the Charity’s investment brokers report on their management of the Cherry Trees investments and measure performance against their benchmark.
- Liaise with the investment brokers as necessary to ensure that adequate liquidity (cash flow) is available and that Cherry Trees is able to meet its liabilities.
- Assist the trustees and management in ensuring that the financial reserves of Cherry Trees are maintained at an appropriate level.
Budget Management
- Oversee the production of the annual budget and propose its adoption by the board.
Financial reporting
- Work closely as necessary with the CEO and COO to appoint appropriate external auditors and to ensure that any audit recommendations are implemented in a timely manner.
- Oversee the production of necessary financial reports and accounts and present them, along with any audit recommendations, to the board.
Strategic advisory
- Provide strategic advice to the board on financial matters and help shape the charity's financial strategy.
- Work closely with the CEO and COO to ensure that a long-term financial strategy is in place, which can guide the organisation in achieving its objectives.
Board liaison
- Regularly report the financial position and ongoing financial viability of the charity at board meetings.
- Make fellow trustees aware of their financial obligations and take a lead in interpreting financial data.
- Assist the trustees in ensuring that appropriate steps are taken to manage financial risks that could impact significantly upon Cherry Trees.
Personal skills and qualities
- Knowledge of bookkeeping and financial management.
- Good financial analysis skills with the ability to think about the future as well as the present.
- Strong working knowledge of Excel.
- Be methodical, organised and consistent.
- Ability to communicate clearly.
- Have a strong commitment to the organisation.
- Some experience or knowledge of charity finance, fundraising and pension schemes would be an advantage.
Qualifications
- Strong skills and experience in Financial Statements and Accounting
- Proficiency in Financial Planning, Budgeting, and Finance
- An understanding of charitable organisations and nonprofit financial management is a plus
- Good communication and teamwork abilities
- A commitment to the vision and values of the Cherry Trees Charity
- Professional qualifications in accounting or finance are desirable
Safer Recruitment
Due to the vulnerability of our children and young adults, applicants will be required to complete a short application form and will require an Enhanced DBS check, which the charity will facilitate.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
We are seeking an inspiring and strategic individual to lead our Board of Trustees as Chair. This is an exciting opportunity to join an organisation committed to ensure the voices of long term prisoners are heard, and to enable them to realise their potential.
The Chair is responsible for leading the Board of Trustees, ensuring that it fulfils its responsibilities for the governance of the organisation. The Chair’s role is also to work in partnership with the CEO, helping them achieve the aims of the organisation and to optimise the relationship between the Board and staff. (See also the Charity Commission’s Essential Trustee Guidance)
Key responsibilities
Strategy, Governance, and Financial Management
- Lead the Board in providing strategic direction to the Hardman Trust.
- Ensure, with Trustees, that the organisation operates efficiently and effectively to fulfil its objectives in compliance with relevant charitable and company legislation.
- Maintain careful oversight of any risk to reputation and/or financial standing of the charity and ensure that the Board regularly monitors that systems are in place to take advantage of opportunities and manage and mitigate the risks.
- Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.
Board Leadership
- Ensure a high performing and effective Board through review of Board structure, Trustees and Board performance.
- Enhance the overall contribution of the Board, through mentoring of other Board members and encouraging participation in training/coaching/development.
- Review and ensure Trustees have the right skillsets, training and development to support effective governance of the organisation.
- Chair Board meetings inclusively, bringing impartiality and objectivity in the decision making process.
Support to Hardman Trust CEO
- Line manage The Hardman Trust CEO including annual performance reviews and regular check-ins.
- Maintain appropriate distance between the Board and the leadership team, but where necessary, provide support and guidance on operations.
- Work with The Hardman Trust CEO to support them to achieve the aims of the charity.
General Chair responsibilities
- Where appropriate, represent the Hardman Trust at meetings and events and act as spokesperson.
- Lead the Board in fostering relationships with external partners and potential funders/donors.
Person Specification
We want our Board to look like the world we serve and to have different voices within it. We know that diverse groups of people make better decisions. We are keen to hear from people who can bring perspectives or experiences often underrepresented in charity governance and how can help us progress our vision.
Essential
- Commitment to the Hardman Trust’s aims and values.
- Prior experience as a charity trustee and solid understanding of good governance practices.
- Experience (voluntary or paid) within the criminal or social justice sector at leadership level.
- Experience of chairing meetings, committees or boards.
- Robust planning and organisational skills.
- Willingness to devote time to carry out responsibilities.
- Sound independent judgment and strategic vision; ability to think creatively and challenge constructively.
- A collegiate attitude and willingness to work with others.
- Honesty, integrity and commitment to act in the best interest of the charity at all times.
Desirable
- Previous experience as a Chair in the charity sector.
- Expertise of lived experience of the justice system.
- Experience of charity fundraising and/or grant making.
- Understanding of the needs of people serving long sentences and of the systemic issues within our justice system .
- Experience of building partnerships and networks.
- Experience of public speaking and willing to represent the Hardman Trust externally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.
You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.
The role focuses on marketing automation, workflow design, and improving supporter experience.
Key Responsibilities
- Design and maintain automated workflows connecting email, forms, CRM, and campaigns
- Build supporter journeys for volunteering, fundraising, membership, and engagement
- Develop logic-based workflows (triggers, segmentation, conditional pathways)
- Integrate digital platforms and ensure smooth, GDPR-compliant operations
- Monitor performance, optimise systems, and document processes clearly
- Work with campaign teams and copywriters to align messaging and automation
- Identify inefficiencies, propose improvements, and flag potential risks
What We’re Looking For
- Experience or interest in CRM, marketing automation, or workflow design
- Understanding of digital funnels, supporter journeys, and performance metrics
- Ability to design structured, logic-based workflows and troubleshoot systems
- Comfort working within safeguarding, GDPR, and ethical frameworks
- Experience in nonprofit or social impact campaigns is helpful but not required
- Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus
What You’ll Gain
- Experience building ethical digital systems for a social impact organisation
- Hands-on exposure to marketing automation and workflow design
- Opportunity to help shape scalable digital processes from the ground up
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria".
About the Role
HR Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the progrmme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.
Key Responsibilities
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Programme Management
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Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
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Welcome participants to the programme, providing orientation materials and clarifying expectations.
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Participant Support & Progress Tracking
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Conduct initial skills assessments to identify individual development needs.
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Monitor and document participant progress, providing regular updates to stakeholders.
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Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
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Coordination & Communication
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Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
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Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
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Engagement & Feedback
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Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
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Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
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Reporting
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Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.
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Required Skills
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Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
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Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
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Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
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Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
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Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.
Preferred Qualifications
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Experience in coordinating professional development programmes or similar initiatives.
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Familiarity with data analysis to assess programme effectiveness.
The client requests no contact from agencies or media sales.