Programmes operations manager volunteer roles

Carers Support Chair of Trustees 

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers. 

About Carers Support 

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more. 

About the role 

As Chair of Trustees, you will: 

• Lead the Board and help set the charity’s strategic direction 
• Support and work closely with the Chief Executive 
• Make sure the Board fulfils its legal and governance duties 
• Encourage a positive, open and inclusive Board culture 
• Ensure meetings are well-run and support good discussion and decision-making 
• Help the charity respond to the needs and views of unpaid carers 
• Ensure risks, finances and performance are monitored effectively 

What we’re looking for 

We welcome applicants from all backgrounds and lived experiences. 

We are looking for someone who can bring: 

• Board, governance or senior decision-making experience 
• Calm, confident leadership and good people skills 
• The ability to facilitate effective meetings or a willingness to learn 
• Sound judgement and the confidence to ask questions 
• A commitment to improving the lives of unpaid carers 
• Time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2 hours each) 
• Regular meetings with the Chief Executive 
• Occasional committee meetings, events or development sessions 
• Additional committee meetings, events or development sessions, as required

What you’ll gain 

• A meaningful leadership opportunity with social impact 
• Strategic experience in a respected local charity 
• Supportive induction, training and ongoing guidance 
• A warm and collaborative Board environment 

About the Charity

From Me to You is an inspiring charity dedicated to alleviating loneliness and isolation for people living with cancer. We make connections for people living with cancer through the simple, powerful act of letter writing easing loneliness and bringing comfort, hope and human connection, one letter at a time. Recent feedback showed that 93% of our letter recipients reported the letters lifted their mood and a quarter said that they made them feel less alone. Each year thousands of anonymous letters are collated by our team of volunteers and then given to patients at home, in hospitals or cancer centres by nurses and our charity partners, with 80% of recipients saying that our letters made them feel cared for. Our work is powered by a passionate community of volunteers, in 2025 with their help we processed over 17,000 letters from all over the world, delivering them to cancer patients throughout the UK. 

Our Donate a Letter programme supports our 2,500+ volunteer letter writers to contribute anonymous letters, some people write a couple of letters a year, others one a week. These letters are all delivered to our PO Box in Ascot. They are then sorted, read and processed by our wonderful team of local Donate a Letter volunteers which this role would be a part of. These volunteers also then repackaged and redistributed the suitable letters to cancer patients through our partnership with hospitals, cancer centres and other charities that act as distribution partners. 

About the Role

We are looking for compassionate and reliable volunteers to support our Donate a Letter programme by undertaking the letter reading, processing and packaging tasks from the comfort of their own home.

This role can involve collecting the letters from our PO Box, reviewing donated letters to ensure they meet our content guidelines and packaging up the letters ready to be sent to individuals living with cancer in their home or through our outlet partners. 

Our volunteers play a vital role in helping us deliver safe, thoughtful and uplifting correspondence so this is a vital role to the charity but it can be very flexible so can suit volunteers needs and time allowance. Volunteers for this role are all based within the area local to the PO box so there is opportunity to undertake this volunteering with others but there is no requirement to do this. You will receive all the training you need to confidently fulfil this role, training would be in person or online with our Founder Alison and would include reading letters together to identify content issues and will be supplemented with written resources including a fact sheet on the do’s and don’ts of what letters can contain.

Key Responsibilities

• Collect letters from the PO Box and disseminate to the volunteers for processing 

• Read donated letters to ensure content is appropriate and in line with charity guidelines

• Flag any letters that require further review or that are not suitable for distribution

• Prepare and package approved letters for distribution

• Handle all materials with care and confidentiality

• Communicate with the Volunteer Coordinator as required 

• There is no minimum time requirement, though consistency is appreciated

There is opportunity for volunteers to undertake one element of this process or undertake it end to end, this will depend on the number of active volunteers we have and how much time each volunteer is able to commit. We believe in this role being fully flexible so we can discuss what set up might be suitable in our introduction meetings to ensure we can meet your needs. 

What We’re Looking For

• Good reading comprehension and attention to detail

• Sensitivity and empathy

• Ability to follow clear content guidelines

• Reliability and discretion

• Access to a safe home environment to carry out the role

This is an accessible role and therefore we can work with volunteers to ensure they are able to undertake the role through training, support and peer supervision. Most of all we are looking for people who have a passion for creating meaningful impact for people living with cancer. 

What You’ll Gain

• The opportunity to make a meaningful difference in someone’s life

• Flexible volunteering that fits around your schedule

• Experience supporting a national charity that creates tangible impact 

• The satisfaction of helping reduce loneliness and isolation for people living with cancer

How to Apply
To process your application, we will hold an initial 30 minute introduction call with you to go through the opportunity in more detail, ensure we are a right fit for each other and answer any questions you might have. You will then need to complete a short Volunteer Registration Form so we can ensure we have all your details. We will then arrange some training to support you in delivering the role and if needed introduce you to other volunteers doing the role so you will have some peer support. Then once you are onboarded the Volunteer Coordinator will be your day to day point of contact. 

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation. 

You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.

What are we looking for?

We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools. 

You’ll be organised, detail‑focused and able to manage your own workload. 

You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.

What difference will you make?

Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme. 

By ensuring effective administration and communication, you’ll help enable drive the  focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Emerge Worldwide is seeking a strategic and creative Social Media Lead to lead — and actively deliver — our digital communications.

This role is both strategic and practical. You will design content, publish content, host online discussions and actively manage platforms.

You will lead and set clear strategy, direction and plans for Emerge Worldwide’s Social Media communications, create engaging content, supervise the Team and encourage community mobilisation.

You will work closely with the Communications Deprtamnet and colloborate with the Education, Events & Fundraising and Policy departments and external stakeholders.

Strategy & Direction

• Develop and implement the Social Media & Digital Strategy aligned to campaigns and organisational priorities.
• Set KPIs and growth targets.
• Lead monthly planning meetings and oversee content calendars.
• Manage and support Social Media Volunteers, including performance management / feedback meetings.
• Content Creation, Design & Publishing

Design, create and publish high-quality digital content across platforms.

• Manage day-to-day posting and scheduling.
• Create graphics, reels, videos, carousels, and campaign visuals.
• Capture live content from events where required.
• Ensure all content aligns with brand standards.
• Language, Messaging & Communications Collaboration

Work closely with the Communications Department to ensure:

• Trauma-informed and safeguarding-aware language
• Consistent tone of voice

Alignment with policy and campaign messaging

• Review and refine messaging before publication where necessary.
• Ensure sensitive topics are handled ethically and responsibly and all information meets safeguarding, confidentiality and GDPR standards.
• Cross-Department Collaboration

Collaborate with all Emerge Worldwide departments

• Translate departmental work into engaging digital content.
• Support campaign launches and digital activations.

Analytics & Growth

• Monitor analytics and produce monthly performance reports and feed into quarterly impact reports.
• Optimise content based on insights.
• Grow reach, engagement and supporter conversion.

What are we looking for?

• Experience managing and actively posting across social media platforms.
• Strong graphic design capability (Canva or equivalent).
• Experience creating and editing short-form video content.
• Ability to write compelling, engaging, trauma-informed content.
• Good attention to detail and accuracy.
• Ability to transform small snippets of information into interesting and engaging stories suitable for Social Media platforms
• Experience collaborating with communications teams on tone and messaging.
• Experience working across teams and gathering content from stakeholders.
• Strong organisational skills and ability to manage content calendars.
• Passion for ending sexual exploitation and trafficking.
• A motivated, enthusiastic individual who is has proven working experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds.
• Strong strategic development, project management and articulate communication skills.
• Experience of managing a team and projects
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes
• The ability to inspire people to act and get involved internally and externally
• Proactive and shows initiative, with the ability to work unsupervised
• Friendly, approachable manner – able to build rapport with a range of partners     and staff, and provide a collaborative team environment

What difference will you make?
The Social Media Lead plays a strategic and safeguarding-critical role in advancing Emerge Worldwide’s mission to prevent grooming, sexual exploitation and sex trafficking.

This role is not simply about posting content. It is about shaping narrative, increasing prevention, strengthening partnerships and ensuring that women and girls encounter accurate, trauma-informed information in digital spaces.

Through a clear digital strategy and consistent messaging, the Social Media Lead strengthens Emerge Worldwide’s credibility and national voice. A strong online presence builds trust with survivors, professionals, schools, corporates and policymakers — opening doors for training, partnerships and funding that directly support prevention and empowerment initiatives.

Consistent, high-quality posting has preventative impact. Educational content about red flags, online grooming, coercive control and intersectional vulnerabilities can help young people recognise harmful behaviour earlier. Parents, carers and teachers may identify warning signs sooner. Increased awareness can interrupt exploitation before it escalates.

Collaboration with the Communications Department ensures language is trauma-informed and safeguarding-aware. Sensitive issues are handled ethically, reducing the risk of re-traumatisation and creating a digital environment where survivors feel seen, respected and safe.

Cross-department collaboration ensures campaigns, policy work, education programmes and fundraising initiatives are amplified effectively. This leads to increased attendance at training, stronger campaign mobilisation, greater public engagement and enhanced funding — all of which contribute to tangible protection and support for vulnerable girls and young women.

By analysing performance data, the Social Media Lead helps Emerge Worldwide reach high-risk demographics more effectively. Data-informed decisions improve targeting, engagement and resource allocation, ensuring messaging reaches those most vulnerable.

In summary, the outcomes of this role contribute directly to early identification, public education, cultural awareness and increased access to prevention services. The Social Media Lead helps transform awareness into action — strengthening Emerge Worldwide’s impact in advocating for women and girls against grooming, sexual exploitation and sex trafficking.

We are seeking new Trustees who can bring their ideas and experience to our Board, who can champion our activities and advocate for us both locally and regionally. Our current Trustees are committed to the performing arts and enjoy sharing their expertise and experience, to make the Theatre stronger and more resilient.

We encourage applications from all backgrounds. You don’t need experience of being a Trustee, or of being in the performing arts. All we require is that you have a passion for live theatre. Induction, mentoring and training will be provided.

We are particularly interested in hearing from you if you have experience in these areas:

• Finance, commercial and/or business operations
• Fundraising
• IT and systems
• Facilities or venue management
• Or…..tell us what you can offer!

We welcome candidates who can demonstrate:

• A passion for the Lawrence Batley Theatre and our vision and mission, along with a commitment to arts and culture as a force for change;
• A good understanding of effective governance and management;
• Strategic vision and creative thinking;
• Excellent communication and interpersonal skills;
• An understanding of the barriers which some people within our communities face and a commitment to effect change; Values of equalities, diversity and inclusion.

For more information please download the recruitment pack on our website.

To apply please email us with your CV and no more than one side of A4 outlining: your experience, why you are interested in becoming a Trustee of Kirklees Theatre Trust (Lawrence Batley Theatre) and what you will bring to the organisation. Deadline for applications is 12noon on Fri 3 April.

All applications will be reviewed and selected candidates will be invited to an informal discussion with the Chair and Chief Executive to understand a little more about you and what you can bring to the Board. Shortlisted candidates will then be invited to observe a Board meeting before deciding whether they wish to formally join as a Trustee.

Treasurer for Age Concern Twyford & District

Do you have an interest in helping our charity that supports older people in our community?

If you have a head for financial matters, you could add to and assist our trustees’ management of our finances.                      

Initially set up in 1988, we are an independent local charity (Charitable Incorporated Organisation No. 11163722) that promotes and maintains independent living for older residents in and around our local community. We are not affiliated with any similar organisations, but work closely with other Wokingham Borough-based charities and support organisations.

We provide a Day Centre with activities, lunches and optional take-home meals, activities including arts, singing and dancing, plus a range of support services including assistance with form-filling, handypersons and a listening ear to support families.

In 2024/25, our income was £250k, a small rise on previous years, and our services and facilities remain well-used and very well-appreciated in our community.

The Role

We are a small and collaborative trustee team, working closely with the staff in the centre to provide a service to our local community. Our Board includes some people with experience and skills in the services we provide to older people or other professions, and we’d expect trustees to have empathy with our cause and our beneficiaries. 

Although we’d welcome your financial qualification, that’s not a requirement, as our finances aren’t complex. An understanding of how charity finance works would be beneficial of course, with the ability to communicate financial information clearly, especially to other trustees, being important. Support from our employees is always available, as they will be dealing with the day-to-day finances.

You don’t necessarily need prior experience of charity trusteeship, as advice from local charity-support organisations is always available. Full induction to our organisation will be provided, plus specialist help as a new trustee, including access to external training.

​We are a charity not a commercial business, but we apply business principles to governing our organisation. We are looking for fresh expertise and experience from a variety of backgrounds to our charity. We want to expand the diversity of our Board and strongly welcome applications from people from less-represented groups. 

​The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees and employees is expected.   

​We ask for about five hours per month, which includes all meetings, discussions, etc., although that time commitment will rise at year-end and for our AGM.
You will need access to digital communications, as some our charity’s business is run that way.

This appointment is being assisted for us by involve Community Services, a charity-support organisation, who can supply you with a detailed Role Description and Skills Specification, and offer advice about trusteeship, even assist your application. Click "Apply Now" below to find out more.

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

The Treasurer oversees the financial affairs of the charity and ensures that they are conducted legally, transparently, and in line with the charity’s governing document. Working closely with the Chair, Managing Director, Trustees, and any staff or volunteers, the Treasurer helps safeguard the charity’s financial sustainability.

We welcome candidates from professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with this post, we encourage you to apply and join us in driving meaningful change.

Please note, this role is being advertised on an ongoing basis, with interviews conducted on an ad hoc basis. 

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are seeking an inspiring and strategic individual to lead our Board of Trustees as Chair. This is an exciting opportunity to join an organisation committed to ensure the voices of long term prisoners are heard, and to enable them to realise their potential.

The Chair is responsible for leading the Board of Trustees, ensuring that it fulfils its responsibilities for the governance of the organisation. The Chair’s role is also to work in partnership with the CEO, helping them achieve the aims of the organisation and to optimise the relationship between the Board and staff. (See also the Charity Commission’s Essential Trustee Guidance)

Key responsibilities

Strategy, Governance, and Financial Management

• Lead the Board in providing strategic direction to the Hardman Trust.
• Ensure, with Trustees, that the organisation operates efficiently and effectively to fulfil its objectives in compliance with relevant charitable and company legislation.
• Maintain careful oversight of any risk to reputation and/or financial standing of the charity and ensure that the Board regularly monitors that systems are in place to take advantage of opportunities and manage and mitigate the risks.
• Ensure that the Board fulfils its duties to ensure sound financial health of the charity, with systems in place to ensure financial accountability.

Board Leadership

• Ensure a high performing and effective Board through review of Board structure, Trustees and Board performance.
• Enhance the overall contribution of the Board, through mentoring of other Board members and encouraging participation in training/coaching/development. 
• Review and ensure Trustees have the right skillsets, training and development to support effective governance of the organisation.
• Chair Board meetings inclusively, bringing impartiality and objectivity in the decision making process.

Support to Hardman Trust CEO

• Line manage The Hardman Trust CEO including annual performance reviews and regular check-ins.
• Maintain appropriate distance between the Board and the leadership team, but where necessary, provide support and guidance on operations. 
• Work with The Hardman Trust CEO to support them to achieve the aims of the charity.

General Chair responsibilities

• Where appropriate, represent the Hardman Trust at meetings and events and act as spokesperson.
• Lead the Board in fostering relationships with external partners and potential funders/donors.

Person Specification

We want our Board to look like the world we serve and to have different voices within it. We know that diverse groups of people make better decisions.  We are keen to hear from people who can bring perspectives or experiences often underrepresented in charity governance and how can help us progress our vision.  

Essential

• Commitment to the Hardman Trust’s aims and values.
• Prior experience as a charity trustee and solid understanding of good governance practices.
• Experience (voluntary or paid) within the criminal or social justice sector at leadership level.
• Experience of chairing meetings, committees or boards.
• Robust planning and organisational skills.
• Willingness to devote time to carry out responsibilities.
• Sound independent judgment and strategic vision; ability to think creatively and challenge constructively.
• A collegiate attitude and willingness to work with others.
• Honesty, integrity and commitment to act in the best interest of the charity at all times.

Desirable

• Previous experience as a Chair in the charity sector.
• Expertise of lived experience of the justice system.
• Experience of charity fundraising and/or grant making.
• Understanding of the needs of people serving long sentences and of the systemic issues within our justice system .
• Experience of building partnerships and networks.
• Experience of public speaking and willing to represent the Hardman Trust externally.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

Location: Ontario, Canada (Remote, with in-person responsibilities within the region)

• Commitment: 5-7 hours per week, part-time (potential to expand with program demand)

• Reports To: Operations Lead – Roots Academy Canada

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.

Position Summary:

The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.

Key Responsibilities:

• Strategic Event Planning:

  • Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.

  • Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.

• Event Design & Execution:

  • Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.

  • Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.

• Budget Management:

  • Manage event budgets, ensuring cost efficiency without compromising quality.

  • Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.

• Vendor & Stakeholder Management:

  • Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.

  • Negotiate contracts and manage vendor performance to meet quality standards and timelines.

• Team Leadership:

  • Lead, mentor, and develop the event planning team to achieve excellence in execution.

  • Foster a collaborative and high-performing environment, ensuring clear communication and accountability.

• Event Marketing & Promotion:

  • Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.

  • Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.

• Evaluation & Continuous Improvement:

  • Measure event success through post-event reporting, feedback collection, and KPIs.

  • Use insights to refine event planning processes and improve future events.

Skills and Qualifications:

• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies

• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.