Service delivery manager volunteer roles

Volunteering Opportunity

Flyer Distributor

What You’ll Do

Help promote Age UK Enfield services and events by distributing flyers and posters in local community spaces. You’ll raise awareness and act as a friendly face for the organisation in your local area.

You will:

· Distribute flyers and materials to homes, libraries, shops, cafes, community centres and GP surgeries

· Engage with the public in a polite, friendly way

· Answer basic questions about Age UK Enfield

· Keep a simple log of where you’ve delivered materials and how many

· Report back to your supervisor with any feedback or updates

Skills You’ll Use or Develop

· Confidence working independently

· Good communication skills

· Willingness to walk and stand for periods of time

· Professional and approachable attitude

· Reliable and well organised

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Flexible days)

Location: Various locations across the London Borough of Enfield
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

· Do you have liver disease or had a liver transplant?

· Have you attended either our virtual or face to face support groups?

· Do you have some free time to support a someone at the beginning of their journey?

· Are you a good listener and empathetic to others affected by liver disease?

· Are you passionate about making a difference to liver health?

If so, we would love to hear from you.

Key responsibilities include:

1. Working alongside your allocated outreach development officer in the facilitation of British Liver Trust patient support groups.

2. Setting up and facilitating both online and face to face support groups as agreed with your allocated outreach development officer.

3. Act as a point of contact for patients attending your allocated support groups.

4. Engaging with patients and families affected by liver disease through peer mentoring to inspire hope, build confidence and help people self- manage their condition.

5. Acting as a peer mentor supporting new individuals who are joining our support services.

What does it look like to Chair a charity at a pivotal moment of change?

Voluntary Action North Somerset (VANS) is an established infrastructure charity supporting, connecting and championing voluntary and community organisations across North Somerset and beyond.

With a strong local reputation and a clear ambition for the future, VANS plays a vital role in strengthening communities by bringing organisations together, amplifying collective voice, and enabling others to deliver impact.

Now, at an important point in its development, the organisation is focused on building on its strengths, refining how it works, and positioning itself to be futureproof. We’re looking for a new Chair to lead the charity into its next phase.

Location: Based in North Somerset working across the South West and beyond
Remuneration: Voluntary, with expenses covered

Time commitment: Governance commitment supported by a Vice-Chair. Currently, 4 Board meetings and 2 Development days per annum, 3-4 Governance group meetings, regular meetings with the CEO, as well as ad-hoc meetings, preparation and urgent matters arising.

About the opportunity

This is a Chair role with real scope to shape both direction and approach. You’ll work alongside a committed Board and Chief Executive to provide strategic leadership, focus on achieving growth, and building a high-performing team and organisation as it continues to evolve.

As Chair, you’ll play a key role in:

• Keeping the Board focused, effective and forward‑looking
• Providing support and constructive challenge to the Chief Executive
• Ensuring clear governance, decision-making, and delivery

About you

We’re open to different backgrounds and pathways into this role. You may already be a Chair, or an experienced trustee or senior leader ready to be one. What matters most is your ability to provide confident, thoughtful and effective leadership.

We’re particularly interested in people who can:

• Operate at a senior strategic level and see the bigger picture
• Build strong, effective relationships across a Board and executive team
• Balance support and challenge in a constructive way
• Bring a level of commercial awareness and focus on sustainability

Experience of the voluntary sector, health or place‑based working would be valuable, but it’s not essential if you can quickly build that understanding.

Why this role matters

VANS has laid solid foundations under the previous Chair’s tenure, with a strong local reputation, passionate people and now gathering momentum.

The next Chair will play an important role in ensuring the organisation is:

· Strategically-focussed, well governed and meets its goals

· Investing in building VANS and financially resilient

• Ready to grow its impact across North Somerset and beyond

This is a unique and special opportunity to meaningfully contribute to an organisation at the heart of community life.

How to apply

A CV or short profile is a great first step. We’d also welcome an informal conversation if you’d prefer to ask some questions first.

Amelia Lee at Charity People is leading this search.

Deadline: As this role has been advertised previously, we will be reviewing applications on a rolling basis. If you feel this approach disadvantages you in any way at all, please get in touch with Amelia, who will ensure you are given full and fair consideration and do not miss out.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

Community Café Volunteers

The Bridge Community Hut, N15 6SE

Love cooking? Enjoy meeting people?

Join our friendly community café team!

We are looking for enthusiastic and reliable volunteers to help create a welcoming space where local residents can enjoy good food and great company.

�� Open 3 days per week (including Saturdays), 10:00am – 4:00pm

What you’ll do

• Help prepare simple, nutritious meals
• Serve food and drinks with a smile
• Keep the kitchen and café clean and organised

 What we’re looking for

• Friendly, positive, and team-oriented
• Interest in cooking or community work
• Willingness to learn (no experience needed!)

 What you’ll gain

• Valuable café and teamwork experience
• New skills (with training available)
• A pathway into employment
• Meet new people and be part of your community 

How to apply 

To apply, please email or post your CV

Trustee

Age UK Lewisham & Southwark is seeking to appoint several new trustees as part of its ongoing Board development and succession planning.

Location: Lewisham & Southwark, London (Board meetings held in Southwark)
Salary: Voluntary, unpaid (reasonable expenses reimbursed)
Hours: Approximately four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee and occasional engagement between meetings.

About Age UK Lewisham & Southwark

We work to support older people and other vulnerable members of our communities, helping to reduce poverty, loneliness, exclusion and inequality, and enabling people to live with dignity, independence and connection. As demand for our services continues to evolve, we are looking for trustees who can help ensure the charity remains resilient, responsive and impactful for the people we serve.

This is an opportunity to join the Board of a well-established and respected local charity at an important stage in its development.

The Board is actively shaping the charity's future direction, strengthening governance, supporting organisational development, and helping to ensure the charity remains sustainable and effective in a changing environment. As a trustee, you will work alongside a committed Board and leadership team to improve the lives of people across Lewisham and Southwark.

About the role

We are seeking to strengthen and diversify the Board's skills, experience and perspectives through several trustee appointments.

Safeguarding is a key recruitment priority. We are keen to appoint at least one trustee with safeguarding knowledge or experience to serve as the Board's Safeguarding Lead, providing strategic oversight and assurance of safeguarding governance.

We would also particularly welcome applications from individuals with experience or expertise in the following areas:

· Health and social care, public health, NHS services or related fields.

· Fundraising, income generation and donor development.

· Legal, regulatory or governance matters.

· Property, facilities, estates or building management.

We do not expect candidates to have experience in all of these areas and welcome applications from individuals who can contribute expertise or experience in one or more of these areas.

As a place-based charity, we are particularly interested in trustees who live, work, volunteer, or have strong connections to Lewisham and Southwark and can bring local knowledge and insight to the Board.

About you

We welcome applications from people with a broad range of professional, voluntary and lived experience.

Key qualities include:

· Strategic thinking and sound judgement.

· Commitment to improving the lives of older people and other vulnerable members of our communities.

· Ability to provide constructive challenge and effective governance.

· Commitment to equality, dignity, inclusion and values-led leadership.

· Ability to work collaboratively and contribute positively to collective decision-making.

Previous trustee experience is not essential. We welcome applications from first-time trustees who share our values and are willing to learn and contribute to the Board's work.

Commitment

A modest but active commitment, including attendance at four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee, and occasional engagement between meetings.

Board meetings are normally held in person at the Stones End Day Centre in Southwark. Whilst hybrid participation may occasionally be possible, the Board places a strong emphasis on in-person attendance to support effective discussion, decision-making and relationship-building.

Age UK Lewisham & Southwark is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those whose experiences and perspectives are under-represented in charity governance.

Other roles you may have experience of could include: Charity Trustee, Board Member, Non-Executive Director, Non-Executive Board Member, Charity Governor, School Governor, Committee Member, Advisory Board Member, Independent Board Member, Volunteer Trustee, Safeguarding Trustee or Board Advisor.

Make a difference in the lives of children, families and women. Become a PACT Trustee.

We are seeking two voluntary trustees to join our exceptional Board of trustees: One with professional experience in Safeguarding and one with professional experience within the Violence Against Women and Girls sector, or closely aligned areas.

If you are committed to making a lasting impact and guiding a charity that makes a positive difference to hundreds of lives every year, this is an incredible opportunity to join us on our mission.

You do not need previous trustee experience as we provide a full induction and ongoing training. This is a unique chance to apply your expertise at strategic level, playing a pivotal role in ensuring we continue delivering high-quality, trauma-informed services, championing the welfare of vulnerable families, and shaping supportive policies that protect children and strengthen communities.

PACT (Parents and Children Together) has been building and strengthening families since 1911 through outstanding adoption services and specialist therapeutic and trauma informed support services across Reading, the Thames Valley, and southern England. As one of the UK’s leading voluntary adoption agencies, we place children with loving, permanent families (over 81 placements last year) and offer lifelong specialist support through services like our Strengthening Families Team, CATCH and Adopter Champions. Alongside our adoption service provision, we empower women facing multiple disadvantages through our Alana House women’s centre and help children and their non-abusing parents recover from trauma via our Bounce Back 4 Kids programme.

Who we are looking for

We warmly welcome applications from people of all backgrounds and actively encourage individuals from underrepresented groups, including those with lived experience of adoption, care or disadvantage to apply. Diversity of thought and experience strengthens our Board, and we value perspectives from different communities, cultures and lived experiences. Your expertise will help us deliver inclusive, high quality services for children, families and women.

These trustee roles are voluntary positions that are home-based with occasional travel to our Reading head office for in person board meetings or to collaborate with PACT colleagues relevant to your lead role (reasonable expenses covered) and support for our events. The time commitment is around one day per month, including quarterly Board meetings and input into wider charity matters. We aim to be flexible and will make adjustments where we can support accessibility and your availability.

For the Safeguarding Lead Trustee role, we would welcome applications from interested individuals who have current strong understanding and experience of safeguarding legislation, especially in children’s social care.

For the Violence Against Women and Girls Trustee role, we are looking for individuals with demonstrable experience of working in this sector, or in closely aligned areas (e.g. domestic abuse, sexual violence, women in the criminal justice system, safeguarding, trauma informed services). You will have a strong understanding of the policy, commissioning and funding landscape relating to this field.

What would you get as a PACT trustee?

· Satisfaction of helping vulnerable children, women and families, and giving something back

· An opportunity to exercise your skills and knowledge, possibly in a different environment or context

· A chance to contribute to the charity’s strategic growth

· A chance to expand your experience of charities and gain new skills

· An opportunity to work alongside other skilled and committed trustees

· High-quality induction, training and support from us and other charity-support organisations

· Being a Trustee can support the acquisition of valuable skills and experience that support career development

We understand that becoming a trustee is a commitment and you want to ensure that you are applying for a role that matches your values and requirements. You will find lots more information about PACT on our website and one of our trustees also kindly provided this short video with further details.

If you believe you can contribute to the skills and diversity of our Board and would like to apply, please visit the volunteer page of our website  where you will find the trustee recruitment pack and application form.

We are committed to making our recruitment process accessible. If you need the information in a different format or require adjustments during the application process, please let us know.

We look forward to hearing from you!

The closing date for applications is 9am on Tuesday 01 September 2026.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including an Enhanced Disclosure Barring Service (DBS) check.

COMMUNITY MANAGER & SQUAD LEADER (Tower Hamlets) - VOLUNTEER ROLE

• Location: Hybrid (Mostly remote with attendance at our lively pop-ups, events and networking events in Tower Hamlets)
• Commitment: 2–3 hours per week (Highly flexible, focused around scheduled times)
• Salary: Voluntary (with endless good energy, deep human connection, and a major boost to your community-building CV)

The Spark: Why We Need You

London is one of the most vibrant, fast-paced cities on Earth. Yet underneath the noise, it is facing a quiet crisis. In boroughs like Tower Hamlets, nearly 40% of our neighbors report feeling chronically lonely and isolated. For many adults, urban isolation is a heavy, daily reality.

We are SUNSHINE, and we are here to smash that isolation with pure, unadulterated, radical positivity! 

We don't do boring, clinical forms or awkward networking. Instead, we take over inner London’s public and unused spaces with high-vibrancy pop-ups—bringing bright neon t-shirts, upbeat music, handmade positive quote cards, and literal bubble machines directly to the pavement to turn strangers into neighbours.

We have the vision, and the strategic roadmap locked down. Now, we need our ultimate host. We need a warm, empathetic, and naturally bubbly Community Manager to nurture our digital group chats, welcome new participants, and lead the squad on the ground!

Your Mission: What You’ll Do

As our founding Community Manager in Tower Hamlets, you will be the bridge between our online spaces and our real-world hangouts. You will be the very heart of the SUNSHINE experience, working to:

• Host the WhatsApp Hub: Manage our private, announcement-only WhatsApp Community chat—dropping in weekly positive vibes, countdown timers, and event coordinates.
• Welcome New Faces: Act as the first friendly digital handshake. When a lonely or anxious resident reaches out on social media or email, you will send a warm template message making them feel completely safe to show up.
• Lead the Pavement Socials: Coordinate our 2-hour pop-ups in Tower Hamlets. You will ensure the music is playing, the bubble machines are full, and our frontline "Joy Catalysts" are ready to mingle.
• Cultivate Belonging: Keep an eye out for anyone standing on the edge of the crowd at our pop-ups, welcoming them into a low-pressure conversation and handing them a quote card.

Who You Are (The Perfect Fit)

You do not need a degree in public relations or corporate hospitality.

We are looking for a human who is:

• A Natural Welcomer: You have an incredibly warm, bubbly digital and physical presence. You are the kind of person who instantly makes strangers feel at ease.
• An Empathetic Listener: You understand that stepping out to overcome loneliness takes serious courage. You lead with validation, zero judgment, and kindness.
• A Smartphone Native: You use WhatsApp and Instagram like a pro, and you know how to write text that feels urgent, friendly, and deeply encouraging.
• Reliable & Proactive: You are comfortable coordinating small groups of 3–4 frontline volunteers on an afternoon and keeping the energy high.

Why Lead With Us?

• Direct Human Impact: You will literally see the fruit of your labor in real-time. You will watch anxious faces turn into smiling ones as people find their tribe.
• CV-Boosting Leadership: Leading community management and frontline operations for a fast-scaling London movement is an incredibly high-utility asset for any career.
• A Safe, Supportive Squad: You will be backed by a brilliant, dedicated Founding Committee handling the logistics, finance, and marketing behind the scenes.
• Pure Joy: You get to spend your afternoons surrounded by floating bubbles, uplifting music, and people who genuinely want to make the city a brighter place.

Ready to Bring the Sunshine Back to London?

Let’s paint the town yellow together.

To Apply: Please send a brief introductory note and a link to your LinkedIn profile or CV directly through CharityJob. Tell us a little bit about your community background and why you want to be the welcoming face of SUNSHINE!

SUNSHINE Charity

Shining a light on loneliness

ARE YOU?

• passionate about supporting young people?
• able to engage well with young people and their carers?
• resourceful, creative and solution focussed?
• organised and able to carry out basic administration tasks?
• able to spare 10-15 hours a week? Times can be flexible to suit the service and the right person, however early evening availability (3-6) to accommodate visits to young people would be needed.
• a driver with business insurance.

YOU WILL...

• make a positive impact in a young person’s life
• support other volunteers in their role
• contirubute to the development and growth of an essential service for young people
• experience role satisfaction and reward.

ASIST WILL... 

• provide full training, support and supervision
• cover travel and other agreed expenses
• provide additional training if appropriate and the chance to learn and develop valuable skills, knowledge and experience
• offer career progression if suitable opportunities arise.

MHFA England are seeking a Non-Executive Director to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

In addition, the Non-Executive Director will Chair the Association of Mental Health First Aiders, supporting the development of a thriving membership community.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships

Additional Chair of the Association of Mental Health First Aiders duties:

1. Providing strategic leadership to the Association of Mental Health First Aiders, ensuring it is an effective, representative and influential voice for MHFAiders
2. Championing the value of Mental Health First Aiders
3. Acting as a visible ambassador for the Association with members, employers, partners, policymakers and the media

Person specification

• Previous experience chairing Boards or Board committees
• Knowledge of workplace mental health policy and best practice across different sectors
• Be a current, accredited Mental Health First Aider (MHFAider®) with a strong personal commitment to improving mental health in the workplace
• Strong communication skills, including public speaking and presenting to a range of audiences
• Experience of growing and engaging membership communities
• A commitment to equality, diversity and inclusion, ensuring the Association reflects and represents the breadth of its membership
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• Desirable attributes include:
  • Media-trained, or able to demonstrate experience of broadcast, print or digital media engagement, with the confidence to act as a visible public champion for the Association and its members
  • Experience of chairing a membership organisation, professional association or volunteer-led network
  • An established professional network within HR, wellbeing, health and safety, occupational health or related sectors

We are seeking committed individuals to join our Management Committee, supporting the strategic oversight and governance of Help4Homeless.

This is a voluntary leadership role responsible for ensuring the charity operates effectively, ethically, and in line with its mission to support people experiencing homelessness in Peterborough.

Management Committee members carry out trustee-style responsibilities, providing oversight, guidance, and accountability for the organisation, without being part of day-to-day operations.

Key Responsibilities

• Provide strategic oversight of Help4Homeless and its long-term direction
• Act in the best interests of the organisation and its beneficiaries at all times
• Attend committee meetings and contribute to decision-making and planning
• Support and challenge the leadership team to ensure effective delivery of services
• Monitor the organisation’s activities, impact, and overall performance
• Help ensure financial transparency and responsible use of funds
• Identify risks and help ensure appropriate safeguarding and compliance measures are in place
• Uphold the values, mission, and reputation of Help4Homeless
• Act as an ambassador for the organisation within the community
• Declare and manage any conflicts of interest appropriately

Please Note

Although this role is titled Management Committee Member, it carries responsibilities equivalent to a trustee position, including governance, oversight, and accountability. The committee collectively ensures the organisation is well-managed and acting in the public interest.

Location

On-site / Hybrid – Peterborough, UK

Working Hours

Approx. 2–6 hours per month (including meetings and review responsibilities)

Expenses

Reasonable expenses may be covered where agreed in advance.

Reports To

Collective responsibility as part of the Management Committee

Works Alongside

• Founder / Operations Lead
• Directors and Senior Volunteers
• Community Engagement Team
• Social Media and Fundraising Teams

Skills & Experience

• Commitment to helping people experiencing homelessness
• Good judgement and ability to think strategically
• Willingness to take responsibility for governance decisions
• Strong communication and teamwork skills
• Ability to act independently and objectively
• Experience in charity, business, community work, or leadership (desirable but not essential)

Important Governance Note

Help4Homeless is currently transitioning from an informal community group into a more structured organisation. Management Committee members will play a key role in shaping governance, policies, and long-term sustainability.

Why Join Us

This is an opportunity to help shape a growing grassroots charity making a direct impact in Peterborough, ensuring that every donation goes directly toward supporting people in need.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

What does the role involve?

The Dementia Wellbeing Service provides practical and emotional support ​to help older people live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

You will work one-to-one with people in their own home and in the community, providing invaluable practical and emotional support and engaging the person in activities and opportunities that interest them through their wellbeing plan.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll be part of something that is rewarding and enjoyable. 

What is expected of me?

• Volunteers are asked to make regular weekly visits of about to two to three hours on a week day (Monday – Friday), between 9-5pm.
• Interested applicants must complete training in dementia in addition to the other training and induction linked to all our roles.