Social impact manager volunteer roles

United People Global

United People Global (UPG) is recruiting a Project Manager (UPG Sustainability Leadership Initiative & UPG Biashara) Volunteer to support our mission to make the world a better place.

This volunteer role comes with the following benefits:

• Professional growth: add experiences and exposure to your CV that strengthen your professional profile in your chosen domain
• Network: strengthen your professional and personal networks and be part of an international network and community that spans across world regions
• Purpose: there is the possibility to lead or participate in activities that are meaningful to you
• Remote working
• Possibility to do the role part-time or full-time
• Flexible working hours (overall aligned with European time zone)
• A diverse range of professional and functional experiences
• Volunteers have priority for any new paid vacancy that opens up
• Additional benefits are shared with the successful candidate

Job Tasks and Responsibilities:

• Deploy a wide variety of training methods and conduct effective induction and orientation sessions
• Monitor and evaluate training programs’ effectiveness, success, and ROI periodically and report on them
• Provide opportunities for ongoing development, resolve specific problems, and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments, and best practices
• Coach, mentor, and guide students and participants in related issues, challenges, and development journeys

Operations Management:

• Ensure smooth operations of activities across the UPG Sustainability Leadership Initiative (UPGSL) / UPG Biashara
• Support coordination of online sessions, workshops, webinars, and community engagement activities
• Assist with volunteer coordination, task tracking, and operational follow-ups
• Support online event management activities, including Zoom session coordination, participant engagement, and backstage support where required
• Help ensure smooth communication flow across initiatives and team members
• Provide general operational and administrative support where required

Stakeholder Engagement:

• Work closely with one or more stakeholder groups connected to these initiatives to optimize participation
• Assist with stakeholder, participant, mentor, and speaker communications
• Coordinate follow-ups between internal teams, including Communications and program teams
• Support collaboration with NGOs, experts, thought leaders, partners, supporters, and the wider public

Communications & Coordination Support:

• Support content scheduling and publication coordination for social media and promotional activities
• Assist with coordination between program and communications teams to ensure timely campaigns and updates
• Support community engagement and participant communication activities

Tracking Impact, Insights, and Reporting:

• Monitor and evaluate existing activities and support systems to track impact over time
• Assist in distilling operational insights and preparing reports where necessary

Administration:

• Work with colleagues across teams to ensure administrative matters are handled effectively

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications, as the selected candidate brings their unique set of skills to our work and complements a team.

Requirements:

• Prior experience in managing, developing, or supporting projects related to training programs, education environments, entrepreneurship programs, or community initiatives
• Prior experience with project management is an advantage
• Strong communication and organizational skills
• Ability to coordinate multiple tasks and stakeholders simultaneously
• English is MUST and the ability to speak and write in additional languages is an asset
• Ability to conduct information research
• Ability to work with and respect confidential information of stakeholders
• Ability to work in ambiguous settings, especially in start-up mode
• Ability to work independently and within a team environment
• Comfortable working in multicultural and remote team environments
• Familiarity with online collaboration and communication tools (Zoom, Google Workspace, Slack, Trello, etc.) is an advantage
• Ability to work within Switzerland time zone (CET)

Skills and Competencies:

• Ability to work under pressure and meet deadlines
• Agility working style
• Ability to build and maintain positive relationships across teams and stakeholders
• Outstanding communication skills internally and externally
• Leadership and management skills are necessary as you may support or lead small teams and coordinate multiple activities simultaneously
• Interest in sustainability, entrepreneurship, leadership, or community impact initiatives
• Motivated individuals looking to learn and grow through volunteer engagement are encouraged to apply

Nice to Have:

• Prior experience volunteering in community organizing or local community development is an advantage
• Previous experience in project coordination, events, communications, or community engagement is beneficial
• Proficiency with Microsoft Office and other productivity applications is an asset
• Other professional qualifications related to project management, training, coaching, communications, or psychometric assessments will be an advantage

Qualified candidates are welcome with a variety of skills. No single candidate is expected to possess all qualifications as the selected candidate brings their unique set of skills to our work and complements a team.

Kindly note that this role is not related to construction on-site functions.

In case you didn’t hear from us within 2 weeks, your application didn’t make it for this time. However, we shall maintain your records for any opportunities in the future.

UPG Sustainability Leadership Program:
https://act.unitedpeople.global/upg-sustainability-leadership/

UPG Biashara: https://biashara.unitedpeople.global/

NOTE: Resumes must be in ENGLISHPr

Job Description

Volunteer SEO Strategy Manager

Job Title

Volunteer SEO Strategy Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, and community initiatives, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Job Purpose

The Volunteer SEO Strategy Manager will play a critical role in increasing the visibility, reach, and digital impact of our platform across search engines and online platforms.

You will be responsible for developing and implementing SEO strategies that help our podcast episodes, YouTube content, articles, campaigns, and educational resources reach wider audiences globally.

This role requires strategic thinking, creativity, research skills, digital awareness, organisation, and a passion for mission-driven storytelling and advocacy.

About the Role

The Volunteer SEO Strategy Manager will:

• Develop SEO strategies to increase website and content visibility
• Conduct keyword research related to:
  • whistleblowing
  • trauma healing
  • survivor advocacy
  • youth empowerment
  • institutional accountability
  • social justice topics
• Optimise podcast titles, descriptions, blog posts, YouTube content, and digital campaigns for search engines
• Research audience trends and search behaviours
• Support content discoverability across Google, YouTube, and social platforms
• Collaborate with content creators, editors, outreach teams, and production staff
• Monitor SEO performance and suggest improvements
• Help build long-term digital growth systems and audience engagement strategies

This role requires both analytical thinking and creativity, with the ability to ethically amplify sensitive, truth-based storytelling while respecting the organisation’s values and mission.

Main Responsibilities / Key Duties

• Develop and manage SEO strategies for podcast, YouTube, and website content
• Conduct keyword and competitor research
• Improve organic search rankings and audience reach
• Optimise metadata, titles, descriptions, tags, and website structure
• Analyse performance metrics and recommend growth opportunities
• Support content planning using SEO insights and audience trends
• Collaborate with media, outreach, and production teams
• Maintain organised tracking systems and reporting processes
• Help establish scalable SEO workflows and digital growth systems

Skills, Experience & Requirements

Essential Skills & Qualities

SEO & Digital Strategy

• Understanding of SEO principles and digital content optimisation
• Knowledge of keyword research and search trends
• Ability to analyse data and audience behaviour
• Strategic and creative thinker

Communication & Collaboration

• Strong written and verbal communication skills
• Ability to work collaboratively within a remote team
• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple projects and deadlines
• Proactive problem solver

Personal Attributes

• Self-motivated and resourceful
• Passionate about advocacy, healing, and social impact
• Resilient and adaptable
• Mission-driven with a genuine interest in truth-based storytelling
• Calm under pressure and solution-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• SEO strategy and content optimisation
• Digital marketing
• YouTube SEO
• Podcast growth strategy
• Blogging or website management
• Media production
• Journalism
• Social media strategy
• Analytics and reporting tools
• Advocacy campaigns or NGOs
• Creative workflow management

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and shape the organisation’s SEO and digital growth strategy from the ground up
• Direct involvement in a platform advocating for healing, justice, and truth
• Hands-on experience managing and scaling digital visibility and audience engagement
• Opportunity to expand your portfolio and leadership experience
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Dislike analytics, tracking, or performance-based strategy
• Are seeking immediate paid employment
• Prefer avoiding strategic decision-making responsibilities
• Are uncomfortable working with sensitive or advocacy-related topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on SEO strategy, audience growth ideas, digital optimisation, and collaborative workflow planning.

We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.

About the role:

As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.

You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.

This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.

Experience Qualification and Requirements

Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.

Main Responsibilities / Key Duties

· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.

· Build and maintain automated communication workflows and audience journeys.

· Manage audience segmentation to ensure communications are personalised, relevant, and effective.

· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.

· Track retention, engagement, conversion, and communication performance metrics.

· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.

· Ensure consistency in tone, branding, and messaging across all communication channels.

· Manage CRM systems, subscriber databases, and email marketing platforms effectively.

· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.

· Support fundraising and promotional campaigns through strategic communication planning.

· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.

· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.

· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.

· Support the development of long-term retention and community engagement strategies.

· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.

· Work within existing organisational systems while recommending improvements where appropriate.

· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.

Essential Skills and Experience

· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.

· Strong experience managing email marketing campaigns from planning through execution and reporting.

· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.

· Strong written and verbal communication skills.

· Experience using analytics and data insights to improve audience engagement and retention.

· Ability to manage multiple campaigns, workflows, and deadlines effectively.

· Understanding of CRM systems, automation tools, and audience segmentation strategies.

· Strong organisational skills and attention to detail.

· Ability to work collaboratively across digital, design, and content teams.

· Understanding of GDPR principles and ethical communication practices.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working within non-profit, CIC, advocacy, or community-led organisations.

· Experience supporting fundraising or membership campaigns.

· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.

· Experience building automated customer or member journeys.

· Understanding of behavioural engagement and retention strategy.

· Experience using reporting dashboards and campaign analytics tools.

· Experience working in media, education, healing, or social impact environments.

What This Role Requires:

· Strong understanding of email marketing systems and retention strategy.

· Ability to create audience-focused communication campaigns.

· Understanding of CRM management and audience segmentation.

· Confidence working with analytics, reporting, and performance tracking.

· Ability to work independently while collaborating within wider digital systems.

· Comfort working within safeguarding, ethical communication, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure and communications project.

· Leadership-level experience building ethical communication systems for social impact.

· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.

· Direct contribution to education, membership, healing, and survivor-centred services.

· Experience working alongside digital teams, strategists, designers, and systems leads.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven marketing.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to work with data, reporting, or structured communication systems.

· People who prefer not to work within shared systems, ethical standards, and collaborative processes.

If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.

This is an exciting moment for us at SICK!, and we are thrilled to invite passionate, forward-thinking individuals to join our Board.

With our unwavering focus on mental and physical health, disability, inequality, and social change, our work has never been more relevant. We are proud of the growing impact we’re making locally and globally, and this is being recognised by our partners and funders who are investing in our long-term vision for the future.

Including Arts Council England who have committed to investing in our work as a National Portfolio Organisation 2023-2028.

In 2026, we present the latest iteration of SICK! Festival - with Beat One taking place throughout May.

Central to this is our Creative Resuscitation (CPR) model, which shifts us from a biennial, month-long festival to a year-round rhythm of seasonal “beats”. This structure is designed to disrupt unsustainable cycles, deepen relationships, and embed community voice and public outcomes across everything we do.

This festival, under SICK!’s new leadership, marked a pivotal moment in our journey as we deepen our commitment to engaging with pressing societal issues and sparking meaningful conversations.

We are looking to recruit new trustees, including but not limited to, with skills and professional qualifications in finance/accountancy, experience in communications or development and fundraising.

As an organisation, we are committed to ensuring our Board reflects the diversity of the communities we serve. We are actively encouraging applications from people facing racism, those who identify as LGBTQIA+, individuals from lower socio-economic backgrounds, and those with disabilities. We would also welcome applications from people with connections to Moston, Harpurhey, and Charlestown.

Join us and play a crucial role in shaping the future of SICK! as we continue our mission to challenge

perceptions, inspire action, and bring about real change.

We look forward to hearing from you.

We are looking for a  Volunteer & Recruitment Manager who will be a proactive, outgoing and organised person with a passion for volunteering and who understands the difference that volunteers can make to the community. In this role you will help to recruit Trustees, Committee Members, activity leaders and other volunteers to build and maintain a robust infrastructure around our current team members enabling the organisation to grow and prosper.

Volunteers are a critical part of the Charity’s foundation, providing the organisation’s services and supporting the fundraising goals. The Volunteer & Recruitment Manager role is to recruit, maintain and manage the Charity’s volunteers as well as raising awareness of volunteer opportunities within the community through various engagement initiatives.

You will help develop and grow our team by increasing the number of volunteers, meeting internal demand and enabling growth in new areas. 

We would like you to:

• Write job descriptions for current vacant roles
• Source relevant websites / organisations which specialise in recruiting volunteers
• Advertise vacancies through specialist volunteer websites and other outlets
• Research websites / sources to find and contact suitable candidates for CAG vacancies
• Review covering letters and CVs and shortlist potential candidates
• Regularly communicate with and feed back to the Committee on progress made
• Interview candidates along with another member of the Committee
• Process relevant paperwork for successful and unsuccessful candidates
• Maintain relevant records in a confidential manner as per GDPR
• Maintain a close working relationship with current team members to ensure the aims of the organisation and individual are being met

Ideally you should have:

• Experience of managing a volunteer function 
• The ability to attract, motivate and retain volunteers
• An understanding of the legislation and best practice for volunteering
• Knowledge and experience of other relevant agencies working with volunteers
• Be able to communicate effectively and clearly to a range of internal and external customers
• Be creative in the ability to attract and retain volunteers
• Good time management and organisational skills
• A flexible team player
• Ability to engage and build a rapport with a wide range of people
• Ability to build and maintain good working relationships
• The post holder must be able to provide a satisfactory Disclosure and Barring Check

The volunteer should also have/be:

• IT competent and confident
• A car driver or have ability to travel to attend events & meetings
• Experience of working within HR or Recruitment

Making a difference – what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  We want you to help us find the right people to fill roles such as Treasurer, Program Manager, Secretary as well as recruiting new Leaders to help run our weekly activities and to take our members on exciting weekends away.  You will be helping us build a team of volunteers who can support both the administrative side of CAG as well as those running our termly program.  Our volunteers are the lifeblood of CAG and you will play a crucial part in keeping that heart beating.

What’s in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.

About the location

Where will the volunteer be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee and other meetings.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred
• You would need to be available to attend Committee meetings which normally take place in the evening
• Occasional weekends to attend recruitment events

Estimate of time commitment

• 0 – 3 hours / week – the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Our partner is a UK-based health justice charity working to improve health and wellbeing by addressing issues such as housing, energy, migration and state violence.

The Treasurer will join the Board of Trustees and provide oversight of financial management and governance. Working closely with the Executive Director and Head of Finance, the role includes monitoring financial performance, supporting budgeting and reporting, ensuring appropriate controls are in place, and helping trustees interpret financial information. You will also advise on the financial implications of strategy and support strong financial decision-making at Board level.

The ideal candidate will bring strong financial expertise, with a recognised qualification or equivalent experience, and an understanding of charity finance and governance. You will be comfortable operating at Board level, able to communicate financial information clearly, and willing to contribute to wider strategic discussions. An interest in health justice or social impact would be beneficial.

This role involves four Board meetings per year, alongside some ad hoc support between meetings.

_____________________________________

For more Trustee and Treasurer roles please visit the AfID website

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

Are you looking for a pivotal role in a diverse, groundbreaking charity? Join Hidayah as our next treasurer on the Board of Trustees. 

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives.

The treasurer carries out Hidayah’s financial responsibilities, files reports, and presents regularly to the Board of Trustees. 

What do we specifically expect of this role?

• To take accountability for the bank account and to be an authorised signatory.

• To present financial updates at Trustee meetings and to devolve budgets where necessary.

• To ensure adherence to budgets.

• To present a predicted target and actual budget for the year.

• To work with the chair to give breakdowns of costings for fundraising bids and for events/activities/paid members of staff.

• To create the annual year-end financial report for the Charity Commission.

• To seek out revenue opportunities within the limits of Hidayah’s activities.

• To document how restricted and unrestricted funds are spent, including reports for grant funders.

• To approach organisations for donations and sponsorship opportunities.

• To increase revenue through public donations (online and actual) and to be proactive in doing this.

• To work with other Trustees to plan income-generating activities.

How much commitment is required?

This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities. The following commitments are in place for all Hidayah Trustees:

• To be able to attend all Trustee meetings.

• To deliver a comprehensive report at each Board meeting with updates, completing actions in time;

• To aim to attend all other meetings as necessary, including the annual Strategy Day, annual General Meeting and (where geography permits) Hidayah events.

• To help to fundraise for and advertise any Hidayah events and fundraising drives.

• To be part of a communications group (via Discord) to keep up to date with Hidayah developments.

• To contribute to and to maintain the administration of our file-sharing system, Google Drive, so it is always up-to-date with clear records, templates, and forms.

• To check emails and to respond when needed.

• Line managing the finance assistant, including regular 121 meetings.

• Enthusiasm, dedication, responsiveness, flexibility, and eagerness in supporting the aims, vision, and mission of Hidayah.

• To contribute to the Charity Commission's annual report once a year.

• The role is subject to a 6-month probationary period.

• To read new Hidayah policies and initiatives.

• To read, understand, and agree with the constitution of Hidayah (available on the website).

What do we expect from a treasurer?

Please note that you must agree with and fit the essential criteria below to be eligible to volunteer in this role:

Knowledge & Experience:

• Educated to degree level or has experience which demonstrates equivalent analytical ability.

• Knowledge of quality assurance systems and their benefits for the voluntary sector.

• Knowledge of good governance procedures for the voluntary sector.

• Experience of budget management, preferably in the charity sector, but applicable to other sectors.

• High level of numeracy and close attention to detail.

• Basic AAT (Association of Accounting Technicians) experience is desirable but not essential.

Skills & Attributes

• Ability or willingness to learn line managing, developing, coaching, and motivating volunteers.

• Working and influencing at both a strategic and operational level, ensuring excellent working relationships with trustees and volunteers.

• A self-starter who can maintain their workload with minimal supervision.

• Friendliness, enthusiasm, dedication, responsiveness, flexibility, and eagerness in supporting the aims, vision, and mission of Hidayah.

• Ability to respond to conflict situations (if needed) with professionalism, adhering to Hidayah’s policies.

• Ability to handle and learn filing, online banking, and finance systems, including Google Drive and Sage.

What benefits do I get from this role?

• Contributing to Hidayah’s cause, with the opportunity to make a meaningful impact within LGBTQI+ Muslim communities.

• Strategic leadership experience and development of charity governance skills.

• Opportunity to expand your professional and community networks. 

• Experience working with a passionate and supportive volunteer team. 

About QuilomboUK QuilomboUK is an organisation that works for fairness and social justice. We believe in a "People First" way of working. Our goal is to make sure every person is heard and respected in the workplace. Join our remote team to help people find jobs and feel like they belong.

Role Overview As the Manager: Placements, you will lead the entire Placements Department. Your job is to make sure your team finds paid jobs for our participants at other companies. You will manage the Team Leaders and ensure the department hits its high performance targets. The ideal candidate has strong leadership skills and deep experience in the recruitment industry.

Key Responsibilities

• Department Leadership: Take full responsibility for the Placements Team and ensure all staff follow mandatory protocols.
   

• Strategy: Mana

• Performance Targets: Ensure the department reaches the 95% weekly completion target and follows the "ABC" method.
   

• External Relations: Build high-level partnerships with external companies to create more job opportunities for our participants.
   

• Commission Management: Oversee and approve the commission payments for each successful placement made by your team.

• Problem Solving: Identify gaps in the recruitment process and use AI or new strategies to fix them.
   

• Quality Control: Ensure every participant is correctly matched and that their First Day Training (FDT) is confirmed by the employer.
   

Key Skills & Qualifications

• Experience: 3+ years of experience in recruitment or placement services, with a history of managing teams.
   

• Education: A degree in Human Resources, Business, or a related field is preferred.
   

• Leadership: Strong ability to lead and motivate a large remote team.
   

• Communication: Excellent skills in professional UK English to influence senior stakeholders.
   

• Decision Making: Ability to make quick decisions to move candidates forward within 48 hours.
   

• Technology: Highly skilled in using MS Office and Applicant Tracking Systems (ATS).
   

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).

QUILOMBO UK wants an inclusive workplace where everyone is treated fairly. We follow the Equality Act 2010 and do not tolerate discrimination of any kind.

Why Join QuilomboUK?

• Impact: Lead the team that directly helps people move into paid employment.
   

• Growth: Develop your senior leadership skills in a values-driven environment.
   

• Culture: Join a collaborative team where authenticity and courage are celebrated.
   

Flexibility: Work from home with autonomy to lead your department.

The Organisation

London Early Years Foundation (LEYF) is the UK’s largest charitable childcare social enterprise, with an ambition of changing the world, one child at a time. With 43 nurseries across 13 London boroughs, we deliver high quality early years education and care to children and families across the capital. Founded in 1903, LEYF has evolved into a purpose driven organisation that combines financial sustainability with a clear social mission, reinvesting all surplus into our nurseries, our people and the communities we serve.

Together with families and communities, we give London’s children, especially those most in need, the best start in life through access to affordable, high quality early years education and care. We focus our work in areas of disadvantage, where it can have the greatest impact, supporting children’s development and strengthening communities. Our approach centres on learning through play, creativity and exploration, delivered by skilled and passionate teams. Through our apprenticeships and the London Institute of Early Years, we provide industry leading learning and development opportunities, equipping our people with the skills and knowledge to deliver excellent outcomes for all children. Through strong partnerships and a commitment to continuous improvement, we extend our impact beyond our nurseries and play an active role in shaping the early years sector, while creating inclusive environments where every child and colleague can thrive.

The Role

LEYF is seeking a Chair of Trustees to lead its Board and support the organisation in achieving its charitable objectives and strategic priorities. The Chair plays a central role in ensuring strong governance, enabling LEYF to deliver high quality, cost effective services to children, families and partners, and to maximise its social impact as it grows. Through strong leadership of the Board, you will help guide the organisation as it continues to expand its reach, strengthen its model and deliver meaningful, lasting impact for children and families across London.

This is an opportunity to make a significant difference to the life chances of disadvantaged children by contributing your skills, judgement and strategic insight within a mission driven organisation. You will work alongside a passionate and committed team, leading a Board of Trustees that is collaborative, professional and deeply engaged in LEYF’s purpose. As Chair, you will play a key role in shaping strategy, supporting sustainable growth and ensuring effective governance at an important and exciting stage in the organisation’s development.

The Person

We are seeking an experienced, values led individual who can provide strong leadership to the Board and support LEYF in delivering its social mission at scale.

Experience and Knowledge

• Senior leadership and Board level experience, with a strong understanding of governance
• Commercial awareness and an understanding of how a social enterprise operates
• Ability to navigate the balance between social purpose and financial sustainability
• Experience of complex or growing organisations, ideally across the UK
• Understanding of, or interest in, the early years sector and wider social impact landscape
• Ability to engage effectively with stakeholders across a politically neutral environment

Skills and Capabilities

• Strategic, pragmatic and calm, with sound judgement and the ability to absorb complexity
• Strong influencing and networking skills, with the ability to build partnerships
• Confident communicator, able to represent LEYF with credibility at a senior level
• Financial awareness, with the ability to balance sustainability and risk in decision making

Leadership Style and Personal Qualities

• Values driven, with a strong commitment to LEYF’s mission
• Supportive and appropriately challenging, acting as a constructive critical friend
• Agile and not risk averse, comfortable supporting innovation and growth
• Inclusive and emotionally intelligent, able to foster effective Board dynamics

Commitment

• Willingness to be visible and engaged, including attending meetings, events and visiting nurseries in London
• Ability to commit sufficient time to the role and support LEYF externally where appropriate

Diversity and Inclusion
We warmly welcome applications from individuals from all backgrounds,  particularly those underrepresented at Board level. We are committed to building a Board that reflects the diversity of the communities we serve and believe this strengthens our impact.

Further Information

For further information about LEYF, the role responsibilities and the person they are looking for, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this fantastic opportunity to have a positive impact on the lives of others, please submit an application which includes the following:

• An up to date CV with details of two referees (we will not contact them without your prior permission).
• A supporting statement, which addresses your suitability against the criteria in the Person Specification, and details your motivations for applying.

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.