142 Supporter engagement manager volunteer roles in London, Greater London

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

oin our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

Volunteer Charities & Crowdfunder Support Manager (Remote UK)

Organisation: Influential Stars
Location: Remote (UK based). London or Hertfordshire preferred 
Commitment: Flexible hours depending on organisational needs (min of 10 hours per week)
Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Volunteer Social Media Engagement Assistant (Remote)

Organisation: Influential Stars

Location: Remote – UK based Commitment: Approximately 15 flexible hours per week

Contract Type: Volunteer

About Us

Influential Stars is a purpose-driven platform connecting Creators, Collaborators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

Role and Purpose

We are looking for a friendly, proactive and socially confident individual to help Influential Stars maintain a warm, visible and engaging presence across its social media platforms. As our Volunteer Social Media Engagement Assistant, you will interact as Influential Stars with Creators, Collaborators, registered causes and supporters.

You will respond to comments, acknowledge tags and shares, engage with relevant content and help ensure questions and opportunities reach the appropriate team member. This is primarily a social media engagement role.

Routine content creation, planning and scheduling are not core responsibilities; however, experience in these areas would be advantageous, as there may occasionally be opportunities to provide support or cover by mutual agreement. Your main purpose will be to help people feel noticed, valued and connected to the Influential Stars community.

Key Responsibilities

● Monitor comments, mentions, tags and relevant messages across Influential Stars’ social media accounts. ● Respond to comments in the approved Influential Stars tone of voice. ● Thank people for sharing, supporting, nominating or engaging with Influential Stars. ● Engage regularly as Influential Stars with registered Creators, Collaborators and causes. ● Like, comment on and support appropriate posts shared by members of the Influential Stars community. ● Engage regularly as Influential Stars with appropriate content shared by registered Creators, Collaborators and causes, including posts relating to live and upcoming campaigns. ● Help members of the Influential Stars community feel noticed and supported through consistent, meaningful interaction. ● Identify potential Creators, Collaborators, supporters and causes through social media engagement. ● Direct people towards the relevant Influential Stars information, registration page or support resources. ● Forward enquiries and potential opportunities requiring further action to the appropriate team member. ● Immediately escalate complaints, safeguarding concerns, payment questions, confidential information and any other sensitive or complex communications. ● Monitor for spam, inappropriate content or suspicious activity and report it to the relevant team member. ● Keep accurate notes of enquiries and follow-up actions where required. ● Share useful feedback, common questions and engagement opportunities with the wider team. ● Contribute ideas for improving community engagement and strengthening relationships across social media. Social Media Platforms The role will include engagement across: ● Instagram ● Facebook ● LinkedIn ● TikTok ● YouTube ● Other relevant platforms introduced by Influential Stars Skills and Experience Required Essential ● Excellent written communication skills. ● A friendly, warm and professional communication style. ● Confidence interacting with people through social media. ● Good judgement when responding publicly on behalf of an organisation. ● Ability to recognise when an enquiry needs to be passed to another team member. ● Strong attention to detail, including spelling and grammar. ● Reliable, proactive and able to work independently. ● Comfortable following approved guidance, templates and brand messaging. ● Passion for helping others and supporting meaningful causes. ● Respect for confidentiality and sensitive personal circumstances. Desirable ● Interest in digital marketing, social media, communications, PR, charities or fundraising. ● Experience carrying out social media engagement on behalf of a business, charity or organisation. ● An understanding of how engagement differs across Instagram, Facebook, LinkedIn and TikTok. ● Experience with community management, customer service or online relationship building. ● Experience creating, planning or scheduling branded social media content would be advantageous.

Previous professional experience is not essential.

Full training, guidance and example responses will be provided.

Working Arrangement

● Fully remote volunteer position. ● Flexible hours to fit around studies, employment and other commitments. ● Typical commitment of approximately 15 hours per week. ● The hours should be spread across the week, with regular short check-ins to maintain consistent social media engagement. ● Availability to attend our weekly online team meeting on Mondays from 10:00 am to 11:00 am. ● Ongoing support from the Influential Stars team.

Why Volunteer with Us?

● Gain practical experience in social media engagement and online community management. ● Opportunities to develop broader experience in content creation and social media management, depending on your skills and interests. ● Develop professional communication and relationship-building skills. ● Learn how to represent a purpose-driven organisation online. ● Gain experience working with Creators, Collaborators, charities and personal causes. ● Strengthen your CV and LinkedIn profile. ● Build your professional network. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful causes.

Volunteer Benefits & Rewards

This is currently a volunteer role, offering valuable experience and the opportunity to be part of Influential Stars as the platform grows.

As a registered Collaborator, you may also be eligible for:

● A £25 referral reward when a Collaborator you introduce goes on to refer a Creator who successfully completes their first qualifying campaign. ● A 5% Collaborator Thank You from Influential Stars’ platform share when a Creator you personally introduce successfully completes their first qualifying entry-based campaign.

These payments are provided by Influential Stars and never reduce the guaranteed amount donated to the charity or personal cause. 

Volunteer Partnerships & Growth Manager (Remote) 

 Organisation: Influential Stars 

 Location: Remote (UK based). London or Herts preferred 

Commitment: Between 10-15 hours per week ideally but can be discussed

Contract Type: Volunteer 

About Us 

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences. 

Our Story 

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way. Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK. 

 The Role 

 We are seeking a proactive, confident and relationship-driven Volunteer Partnerships & Growth Manager to identify, approach and onboard potential affiliate partners, collaborators, businesses, agents, talent managers and professional networks that can help expand the reach of Influential Stars. 

 This is a telephone-led outreach and appointment-setting role, supported by email and online communication. You will make initial contact, explain how organisations can get involved, establish whether there is genuine interest and arrange introductory appointments with the appropriate Influential Stars team member. This is a relationship-led role rather than hard selling.

 Key Responsibilities 

 ⭑ Research and identify suitable affiliate partners, businesses, collaborators, agents, talent managers and professional networks ⭑ Make introductory outbound calls to potential partners ⭑ Explain the Influential Stars opportunity clearly and confidently ⭑ Establish interest and whether the opportunity is a suitable fit ⭑ Arrange qualified introductory appointments with the appropriate Influential Stars team member ⭑ Support onboarding of new collaborators and affiliates ⭑ Build and maintain positive relationships with partners and introducers ⭑ Encourage ongoing engagement and participation ⭑ Maintain regular communication to nurture long term partnerships ⭑ Coordinate with internal team members to ensure smooth onboarding ⭑ Provide clear information about roles, expectations, and opportunities ⭑ Maintain accurate records of outreach and partnerships using our CRM management system ⭑ Follow approved contact, data-protection and direct-marketing procedures ⭑ Represent the organisation professionally in all communications 

 Skills and Experience Required Essential: 

 ⭑ Experience in outreach, partnerships, business development, or relationship building ⭑ Excellent customer service skills ⭑ Outstanding written and verbal communication skills ⭑ Confidence making outbound calls, speaking with new contacts and building rapport quickly ⭑ Strong networking ability and proactive approach ⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel) ⭑ Experience using a CRM or similar database system ⭑ Highly organised with strong attention to detail ⭑ Ability to work independently and manage multiple contacts ⭑ Professional, reliable, and personable manner Desirable: ⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided) ⭑ Experience in affiliate programmes, partnerships, or community building ⭑ Experience in outbound calling, lead qualification or appointment-setting ⭑ Experience working remotely within a team ⭑ Interest in charitable or social impact work ⭑ 

Based in London or Hertfordshire for occasional in person meetings.

Working Arrangement 

 ⭑ Fully remote position ⭑ Between 10 - 15 hours per week volunteering can be arranged flexibly around your existing commitments ⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible ⭑ Occasional (optional) in person team meetings 

 Why Volunteer With Us 

 ⭑ Play a key role in expanding a platform designed to create meaningful impact ⭑ Help build networks that support fundraising for UK causes ⭑ Gain valuable experience in partnerships, outreach, and growth strategy ⭑ Join a mission driven organisation at an exciting stage of development ⭑ Flexible volunteering that can fit around other commitments ⭑ Opportunity to build a wide professional network across multiple sectors 

About Us

Influential Stars is a purpose-driven platform connecting creators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns. We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes. The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

Role and Purpose

We are looking for a friendly, organised and proactive individual to support our Creators throughout their entire journey with Influential Stars. As our Volunteer Creator Relations & Campaign Manager, you will help manage communication with Creators from their initial invitation and registration through to preparing, launching and completing their campaign. You will build positive relationships with Creators, interact with them on social media and ensure they receive the right guidance, encouragement and resources at every stage.

This role would be ideal for someone interested in creator relations, influencer marketing, digital communications, campaign coordination, fundraising or community engagement.

The role will also include onboarding newly registered Collaborators. This involves updating their personalised Canva referral poster and actioning their scheduled welcome and follow-up emails.

Full training and templates will be provided.

Key Responsibilities

● Send approved email invitations to prospective Creators. ● Follow up with Creators who have expressed an interest in joining Influential Stars. ● Respond to general Creator enquiries and direct more complex questions to the appropriate team member. ● Welcome newly registered Creators and explain the next steps in their journey. ● Onboard newly registered Collaborators using the approved onboarding process. ● Update each Collaborator’s personalised referral poster using an existing Canva template. ● Action and schedule the appropriate Creator and Collaborator emails at each stage of their journey. ● Ensure new Collaborators receive their referral information, personalised poster and relevant support resources. ● Keep Creator and Collaborator records and email tasks updated within our CRM system. ● Ensure Creators receive the relevant guides, campaign information, templates and support resources. ● Build and maintain positive relationships with Creators through email and social media. ● Engage with Creators’ content on LinkedIn, Instagram, Facebook, TikTok and other relevant platforms. ● Support Creators as they choose their campaign type, cause and experience where applicable. ● Maintain regular contact with Creators while their campaign is being prepared and is live. ● Send scheduled campaign emails, reminders, check-ins and promotional suggestions using approved templates. ● Encourage Creators to share campaign updates, engage with their chosen cause and complete their FIT List nomination. ● Work with the wider Influential Stars team to help promote live Creator campaigns. ● Monitor Creator progress and flag any concerns, unanswered communications or support needs. ● Keep accurate and up-to-date records within our CRM system. ● Follow up with Creators when their campaign ends, thank them for their involvement and share any relevant next steps. ● Encourage Creators to remain part of the Influential Stars community as Collaborators or return for future campaigns. ● Contribute ideas to improve the Creator experience, communication and engagement.

Skills and Experience Required Essential

● Excellent written communication and relationship-building skills. ● A warm, professional and encouraging communication style. ● Confidence communicating with people through email and social media. ● Strong organisational skills and attention to detail. ● Ability to manage follow-ups and keep accurate records. ● Comfortable following communication templates and agreed processes. ● Reliable, self-motivated and able to work independently. ● Passion for helping others and creating positive social impact. ● Respect for confidentiality and sensitive personal information.

Desirable

● Interest in digital marketing, influencer marketing, communications, PR, business, fundraising or events. ● Experience engaging with creators, influencers, customers or community members. ● Experience using social media for outreach, engagement or promotion. ● Familiarity with CRM systems or email campaign processes. ● An interest in charities, personal causes and social-impact initiatives. ● Familiarity with Canva. ● Full guidance and training will be provided, so enthusiasm, reliability and a genuine interest in people are more important than formal experience.

Working Arrangement

● Fully remote volunteer position for someone based in the South East of the UK - Ideally Hertforshire based or able to travel for meetings. ● Approximately 20 flexible hours per week. ● Hours should be spread across the week to ensure Creator and Collaborator communications are managed consistently. ● Occasional in-person meetings or working sessions may be available by mutual agreement. ● Ongoing guidance, templates and support from the Influential Stars team.

Why Volunteer with Us?

● Gain hands-on experience in creator relations, campaign coordination and digital communications. ● Develop valuable email marketing, social media engagement and CRM skills. ● Build experience supporting campaigns from initial outreach through to completion. ● Strengthen your CV and LinkedIn profile. ● Develop professional communication and relationship-management skills. ● Join a growing, mission-driven organisation. ● Help people use their influence to raise funds and awareness for meaningful

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

We’re looking for three Support Group Volunteer over the age of 18 years old, based in Scotland.

You’ll be volunteering fortnightly Thursday between 10:30am and 11:30am plus additional time for volunteer team meetings and training.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A protection of Vulnerable Groups (PVG) check is required for this role.

Do you have experience in partnerships, business development or stakeholder management, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer Partnerships Manager! 

Our volunteer Partnerships Manager will be responsible for identifying and building relationships with organisations, businesses, universities, community groups and other potential supporters who could help PINT increase its reach, resources and impact. This will be across a number of different areas of PINTs work and various projects. We are also looking for someone who is proactive, organised and confident communicating PINT’s mission clearly, with the ability to work alongside other volunteers collaboratively.

We are looking for volunteers with experience in partnerships, business development, fundraising, stakeholder engagement or relationship management. We are particularly interested in hearing from people who are confident reaching out to new contacts, developing opportunities and maintaining positive relationships with external organisations. This is a new volunteer role, so we are looking for someone who can bring ideas and initiative to help shape our approach to partnerships, sponsorships, donations and wider community support for PINT’s work.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Monday to Friday (any day welcome) 2 to 4pm (However happy to consider mornings in our High Wycombe hostel Mondays, Thursdays and Fridays)

We are looking for a friendly and reliable Resident Engagement Support Volunteer to help create a welcoming and positive environment for residents living in our accommodation in Welwyn Garden City, Hatfied and High Wycombe hostels.

This is a flexible role that will begin with a focus on befriending and social connection. Volunteers will help open the residents’ café, serve teas and coffees, and spend time chatting with residents to help build rapport and reduce social isolation.

As confidence and relationships develop, the role can be shaped around the volunteer’s interests, skills and ideas. We welcome volunteers who may wish to support additional activities such as games, quizzes, crafts, wellbeing activities, cooking sessions, or sharing practical life skills.

No specialist experience is required - just a warm approach, good listening skills and a willingness to engage with people.

Key Responsibilities

· Opening and helping run the residents’ café during the afternoon session.

· Preparing and serving teas, coffees and refreshments.

· Offering a friendly welcome to residents.

· Spending time talking with residents and building positive relationships.

· Encouraging residents to take part in social activities, signposting to staff where additional support is needed.

· Supporting or helping to organise simple activities such as board games, crafts or quizzes.

· Sharing personal skills or hobbies where appropriate (for example cooking, baking or creative activities).

· Co-designing activities based on resident feedback and interest

· Work alongside staff to create a safe, inclusive, and positive environment for residents.

· Uphold One YMCA’s safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and non-judgemental.

· Good listening and communication skills.

· Flexible, reliable, and willing to help in a variety of ways.

· Creativity and good knowledge on specific activities to be delivered

· Able to work as part of a team while respecting professional boundaries.

· Experience of working or volunteering with vulnerable people who may have experienced challenges such as homelessness and mental health (desirable). Volunteers should be able to respond with empathy to residents' emotions, maintain appropriate boundaries, and recognise when concerns or situations need to be escalated to a member of staff.

· Respectful of diversity and inclusive of people from all backgrounds.

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses, including safeguarding; Health & Safety Awareness and Manual Handling where appropriate.

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings with your line manager

· Access to organisational events throughout the year including a Volunteer’s Celebration and Annual conference

Additional Information

· You will be required to undergo a DBS check

· Two references will be required

We’re looking for a creative and enthusiastic Digital Media & Marketing Volunteer to support our Patient Experience and Engagement Team. We are looking for a digital, marketing, media, or communications student (or recent graduate) who enjoys working independently, bringing ideas to life, and building real‑world experience through meaningful projects.

You’ll have the opportunity to shape how we communicate with volunteers, patients, and the wider community. While you’ll be trusted to take ownership of your work, you’ll also be supported by the team and have space to learn, explore ideas, and build your portfolio.

Role duties: 

• Planning, designing, and producing a quarterly digital newsletter for our Volunteering & Engagement Team.
• Gathering and creating content such as stories, news, updates, and opportunities.
• Supporting the creation of a friendly and recognisable brand for our Patient Representative Programme.
• Helping to review existing recruitment materials and suggest improvements.
• Helping to create and share engaging social media posts that highlight volunteering, patient voices, and impact.

Skills and experience: 

• You are a digital, marketing, media, or communications student (or recent graduate)
• You have interest or experience in social media, digital marketing, or content creation.
• You have basic design, video, or editing skills (or a strong willingness to learn).
• You have a genuine interest in healthcare, volunteering, or community engagement.

Do you have experience in marketing, and have some time you can give back to help an amazing cause? PINT Giving are looking for a volunteer Marketing Manager! 

Our volunteer Marketing Manager will be responsible for creating and implementing the marketing strategy for PINT, developing imaginative campaigns that get PINT noticed and getting people talking. This is a new volunteer role, so we are looking for someone who can bring their expertise in Marketing to make it their own and bring their own ideas. 

We are looking for volunteers who are passionate and driven, with experience in marketing. We are particularly interested in hearing from volunteers that have experience in guerrilla marketing - creative, low (or no!) cost and unconventional approaches that generate visibility, engagement and support. We are also looking for people who are organised, and are able to collaborate with other volunteers supporting PINT, for example in the PR, social media & communications space.

What’s in it for you? Volunteering at PINT is a fantastic opportunity to gain experience in  the charity sector, develop your skills, and contribute to an amazing cause.

The time commitment can be flexible with whatever you are able to give, but around 4 hours a week on average could be a good estimate.  

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.