Volunteer support staff volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about diversity, equity, inclusion and belonging and making a difference in the lives of children, young people and families facing cancer? We want more people to understand and connect with our work, and we’re looking for two volunteers to join the team.
By supporting us to develop internal engagement events that platform key inclusion and diversity awareness topics, you'll play a crucial role in building knowledge and confidence for the whole workforce, and support for our mission to fight childhood cancer. Your passion, lived experience, and strong organisation skills will make a lasting impact on the lives of those we serve.
What you’ll be doing:
• Plan and deliver 3–4 virtual events each year – these could include speaker panels, lived experience sessions, or spotlight events on intersectionality.
• Create or source 3–5 blogs or stories annually that share diverse perspectives and real lived experiences. • Work closely with our staff networks and central DEIB team to make sure everything we do is aligned and makes an impact.
• Support communications and engagement by helping with intranet features, social posts, and short video snippets that bring our DEIB work to life.
• Take part in a short annual “pulse check” survey to help us understand community needs and gather feedback.
What skills or experience you’ll need :
• Passion for diversity, equity, inclusion and belonging, and creating an inclusive culture.
• Strong communication skills and ability to engage others.
• Willingness to share ideas and collaborate across teams.
• We welcome lived experience of a protected characteristic • Comfortable working virtually and using digital tools.
What we’ll give you:
• You’ll receive training and guidance from the DEIB and Internal Comms teams, with all the support, information and materials you need for your role. •
You will have access to a small annual budget for organising speakers and event costs
• You will be recognised as a Changemaker in our organisation.
• You will have the opportunity to influence culture and make a tangible impact, and to take part in our other fun and rewarding volunteering opportunities.
• Out of pocket expenses reimbursed in line with our volunteer expenses polic
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. At Young Lives vs Cancer, we don’t just accept difference — we value it, we celebrate it, we nurture it, and we thrive off it.
We positively welcome your application irrespective of your background. We’re on a journey, and if you join us, you’ll be part of a community that’s committed to making a difference to the lives of children and young people with cancer.
Your availability:
If possible, we would prefer a regular, consistent time to help us best support you in the role, with a minimum commitment of 2-4 hours per month, for a period of 12 months. We’re happy to work together to find a schedule that fits your availability and other commitments.
Location :
This role is flexible and can be carried out remotely or at our offices in London or Bristol.
If you’ll need a criminal records check :
Not for this role, but we will ask you for some basic personal details and you will need to provide two references (one professional and one character) so we can register your volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
We’re looking for a kind, patient, and confident volunteer to spend time with a lovely gentleman in his early 60s who lives in Crosby. His previous volunteer has recently retired, and he’d really appreciate some friendly company again.
He has profound and multiple learning disabilities, and while he communicates in his own way, he absolutely lights up around people he trusts. He enjoys good food, classic 80s TV shows, and the comfort of familiar faces. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.
This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit: • Checking in on their well-being and speak to support staff to get an update on how the person is doing • You might be able to bring a treat that the person enjoys, like chocolates or fruit. • Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
The client requests no contact from agencies or media sales.
Volunteer Role: HR & Volunteering Manager
Location: Hybrid / London (Must be based in London)
Time Commitment: Flexible (approx. 3–5 hours per week), with occasional attendance at unit nights, interviews, or recruitment events.
The Heart of Our Growth
Do you have a gift for bringing out the best in people? The Ranger Cadets are expanding rapidly across England, and we are seeking a dedicated HR & Volunteering Manager to lead the full volunteer lifecycle in London—ensuring we attract, onboard, support, and retain the exceptional adults who mentor our cadets.
Whether you bring professional HR experience or a natural talent for people leadership, this role sits at the very centre of our mission to ensure every young person is truly “Prepared for Life.”
Your Strategic Leadership
As HR & Volunteering Manager, you will oversee the entire volunteer experience—from first enquiry to long‑term engagement. You will shape the culture, set the tone, and ensure every volunteer feels valued, supported, and ready to thrive.
You will lead on:
Talent Attraction & Recruitment
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Designing and managing compelling recruitment campaigns for Uniformed Adult Volunteers and Non‑Uniformed Support Staff.
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Coordinating interviews, information sessions, and recruitment events.
Onboarding & Compliance
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Managing the full onboarding journey, including interviews, references, DBS checks, safeguarding steps, and welcome communications.
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Ensuring every new volunteer receives a smooth, professional, and reassuring introduction to the organisation.
Volunteer Support & Experience
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Developing initiatives that keep volunteers engaged, motivated, and recognised.
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Providing ongoing pastoral support and acting as a trusted point of contact for volunteer wellbeing.
Strategic Workforce Planning
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Working closely with the Chief Ranger and Launch Teams to identify staffing needs in new and existing units.
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Helping shape the volunteer structure as the organisation grows.
What We Are Looking For
A Warm, Confident Communicator
You will often be the first voice new volunteers hear—professionalism, kindness, and clarity are essential.
Organised & Reliable
You can manage multiple applications at once and ensure every volunteer receives timely communication.
Discreet & Trustworthy
You are comfortable handling sensitive information with absolute confidentiality.
Passionate About People
You care deeply about matching the right volunteers to the right roles, ensuring long‑term success for both the individual and the unit.
Why Become Our HR & Volunteering Manager?
Shape the Future
You will directly influence the calibre, culture, and character of the adults who mentor the next generation.
Build Professional Expertise
Gain hands‑on experience in HR, recruitment, safeguarding, and volunteer management within a growing national youth organisation.
Flexible & Meaningful Volunteering
Most of the role can be done remotely, making it ideal for those who want to make a real impact without weekly parade‑night commitments.
Help Us Build a World‑Class Volunteer Team
Behind every confident, capable cadet stands a team of dedicated adults who believed in them. Help us find, support, and empower those volunteers.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Volunteer
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
· Make a difference - you will volunteer directly with victims and/or alongside staff.
· Gain skills and experience - you will receive training on how to provide practical and emotional support.
· Join our community - you will be part of a large community of over 1,500 volunteers and staff.
· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Staffordshire
As a Volunteer in Staffordshire your role will include:
· Making a real impact by helping people affected by crime feel safer, supported, and empowered.
· Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
· Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
· Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
· Be 18 years of age or over.
· Be able to volunteer for at least 3 hours per week, for at least 12 months.
· Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
· Undertake an enhanced DBS check & be part of the DBS update service.
· Be able to provide two satisfactory references.
· Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
· We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Volunteer
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
· Make a difference - you will volunteer directly with victims and/or alongside staff.
· Gain skills and experience - you will receive training on how to provide practical and emotional support.
· Join our community - you will be part of a large community of over 1,500 volunteers and staff.
· Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Staffordshire
As a Volunteer in Staffordshire your role will include:
· Making a real impact by helping people affected by crime feel safer, supported, and empowered.
· Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
· Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
· Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
· Be 18 years of age or over.
· Be able to volunteer for at least 3 hours per week, for at least 12 months.
· Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
· Undertake an enhanced DBS check & be part of the DBS update service.
· Be able to provide two satisfactory references.
· Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
· All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
· VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
· VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
· We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is based in the Hampshire area.
We are looking for Volunteers to help support us with coordinating and delivering activities, tasks will include:
•Organising and delivering activities for service user participation, which may include craft, arts, exercise/sport, education, wellbeing activities.
•Consulting service users to gain their feedback about what activities they would like to participate in.
•Helping to create a varied programme of activities.
•Offering a safe and comfortable experience for all service user, showing awareness of service users’ varying physical and mental well-being needs.
Our volunteers come from all walks of life and have a wide range of experience and motivations for wanting to volunteer with us. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
This role requires maturity, and an ability to engage with adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems
Volunteers need to:
•Be at least 18 years old
•Be able to get to the venue in Southampton
•Be computer literate to be able to complete any online training
•Be able to regularly commit to volunteer monthly
•Be willing to have an enhanced DBS check
•Have knowledge and understanding of human trafficking issues or willingness to learn
•Have knowledge and understanding of mental health conditions or willingness to learn
•Have an understanding of the importance of professional boundaries in the role
•Have the ability to maintain confidentiality
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to satisfactory Disclosure & Barring Service checks.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
We are looking for a patient and caring volunteer to visit a man in his 50s who lives in his own cottage within a larger care home outside of Denbigh. He does not communicate verbally but understands you as well as using some signs. He likes to have choice about what he does. He has many photos of activities that he's been up to and will happily show you them. He loves colouring and drawing and can spend hours doing it. He has lots of CD's and loves a comfy pair of pyjamas. He likes to go on long drives out and when encouraged to, will enjoy a long walk. You would either do activities together at home or go out with him and his support staff for a meal or for coffee.
This is a Stop and stay, let’s get busy visitor role which means the person you will be visiting can communicate actively with you and take part in choosing or planning activities. As you get to know each our you may choose to ‘go out’ either with or without support from the staff that supports the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around an hour or longer, depending on what you do.
In this role you will spend quality time with the person you visit and could do a range of different activities like: • Sitting and having a chat • Checking in on their well- being • Going out to a local café/pub for a meal/drink • Enjoying a walk • A craft activity at home • Reading a book/magazine together
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Fundraising Volunteer, you will help us reach more victims of crime.
Why volunteer with us?
- Make a difference – you will use your local knowledge to share what we do and how we can help.
- Gain skills and experience – you will learn the skills to effectively present and engage.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Essex
As a Volunteer in Essex your role will include:
- Organising and attending events and meetings to raise our VS profile
- Engaging with our local communities to inform them about crime and our work
- Gaining experience in planning and organising events and delivering presentations.
- Working in partnerships with local Community Voluntary Services (CVS), universities and other local partnership organisations.
- Representing Victim Support at CVS events, university events, pride events and local fetes.
What we ask of you?
In order to join us as a Community Engagement Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 2-4 hours per month, for at least 6 months.
- Complete a 3-day workbook.
- Undertake a DBS check where required
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.
The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows:
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Tuesday evenings 4pm to 6pm
Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate.
The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to:
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Using computers, tablets, or smartphones confidently
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Keyboard and navigation skills
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Using email and online communication tools
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Accessing learning platforms and online resources
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Online safety and digital wellbeing
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Using digital tools to support English learning, homework and study skills
The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher.
The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways.
Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing one-to-one or small group support during Digital Skills sessions
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Supporting young people to use digital devices and software confidently
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Helping to set up the classroom and digital equipment
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Attending and contributing to volunteer debriefs after each session
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Sharing observations on learners’ progress, challenges, and successes
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Making use of any community languages if any, to support learners’ understanding
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Working collaboratively as part of a team and helping to shape the project
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Supporting young people to recognise and celebrate their achievements
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Showing flexibility to a wide range of ability levels and confidence with technology
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies
Requirements:
Essential:
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Aged 18 years or older
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An interest in education, digital inclusion, and supporting young people
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Confident using computers, smartphones, or tablets
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Currently resident in the UK or has asylum-seeker or refugee status
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Able to provide five years’ worth of addresses and willing to undergo a DBS check
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DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK
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Able to attend volunteer induction training (online) prior to starting
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Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed)
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Non-judgemental and able to engage with young people from diverse backgrounds
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Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months
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Good communication skills, especially with people who are new to English
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Willingness to explain digital concepts patiently and clearly
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Ability to volunteer during Wandsworth term time
Desirable
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Experience supporting young people with digital skills or IT (formal or informal)
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Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish
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Experience working with young people, refugees, or learners of English in a work or volunteer capacity
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Interest in using digital tools to support language learning
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
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Be able to access relevant training, including safeguarding training.
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
To Apply:
Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.


