Web volunteer roles

Purpose of the role:

We are seeking a Web Developer to help build, improve, and maintain the public-facing and internal web platforms that power our work.

About the role:

As Web Developer, you will be responsible for developing and maintaining web-based systems that support the CIC’s website, membership areas, and digital services. You will help turn organisational needs into functional, secure, and user-friendly web experiences.

Your work will directly affect how people access information, join the community, and use our digital services.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve web pages and web-based systems that support organisational services and digital operations.

· Build, adapt, and enhance features for both public-facing and member-facing areas of the website.

· Ensure websites are fully responsive across devices and browsers and optimised for usability and clarity.

· Apply accessibility best practices to ensure inclusive access for all users.

· Work closely with designers to implement layouts, styling, and user interface components accurately.

· Collaborate with content teams to ensure content is presented clearly, consistently, and effectively.

· Integrate open-source tools, plugins, or services where required to support organisational needs.

· Support performance optimisation, including page speed, load times, and efficient front-end behaviour.

· Apply basic security practices, including updates, access controls, and secure handling of web assets.

· Test web pages and features thoroughly to identify bugs, broken layouts, or usability issues.

· Fix bugs and make iterative improvements based on feedback and testing results.

· Document technical changes, updates, and development processes clearly for continuity and collaboration.

· Support future platform growth by contributing to new features, pages, and digital services.

· Work within existing digital systems and frameworks while recommending improvements where appropriate.

· Ensure all web systems comply with data protection, GDPR principles, safeguarding requirements, and ethical standards.

· Collaborate with digital, safeguarding, and systems leads to minimise risk when handling user data or sensitive content.

Essential Skills and Experience

· Practical experience in web development or front-end development.

· Strong knowledge of HTML, CSS, and basic JavaScript.

· Experience building responsive and accessible web pages.

· Ability to follow design specifications and implement layouts accurately.

· Experience testing and fixing bugs or layout issues.

· Ability to document work clearly and work collaboratively with non-technical teams.

· Understanding of GDPR principles and secure handling of web content.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working with CMS platforms such as WordPress or similar.

· Familiarity with open-source tools or plugins.

· Experience working in non-profit, CIC, or community-led organisations.

· Basic understanding of performance optimisation and web security.

· Experience supporting ongoing platform development or service expansion.

What This Role Requires:

· Experience or working knowledge of web development.

· Understanding of HTML, CSS, and at least one scripting or backend language (e.g. JavaScript, PHP, or similar).

· Ability to work with open-source frameworks or tools.

· Basic awareness of web accessibility and performance principles.

· Comfort working in a collaborative development environment.

· Willingness to work within safeguarding, ethical, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure project.

· Leadership-level experience in building real-world platforms for social impact.

· Opportunity to develop skills in ethical and open-source web systems.

· Direct contribution to education, membership, and survivor-centred services.

· Experience working alongside designers, educators, and system architects.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven web projects.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to document or maintain their work.

· People who prefer not to work within shared systems and standards.

If you believe the web should be a place for access, dignity, and collective power and that open-source technology can support justice and community ownership this role gives you the chance to help build the digital foundations of Tell My Truth and Shame the Devil C.I.C.

Join the Digital Infrastructure Team and help create web platforms that serve people, not profit.

About The Abundant Woman

The Abundant Woman is a community-driven organisation dedicated to empowering women through self-development, mentorship, wellness, and advocacy. As we expand our initiatives, we are looking for a talented Website Designer to create and maintain a visually appealing, user-friendly, and high-performing website that reflects our mission and engages our audience.

Role Overview

We are seeking a creative and detail-oriented Website Designer to develop, enhance, and manage our website. The ideal candidate will have experience in designing modern, responsive, and accessible websites that effectively communicate brand identity and improve user experience.

Key Responsibilities

Design & Develop: Create a visually appealing and fully functional website aligned with our brand identity.

User Experience (UX): Ensure intuitive navigation, mobile responsiveness, and a seamless user experience.

Content Management: Integrate and manage blog posts, event updates, and resources.

SEO Optimisation: Implement best practices to enhance website visibility and search rankings.

E-Commerce & Donations: Set up functionality for event ticket sales, fundraising, and online donations.

Security & Maintenance: Ensure site security, regular updates, and performance optimisation.

Requirements

Proven experience in web design and development (portfolio required).

Proficiency in Squarespace, Wix, or other CMS platforms.

Strong knowledge of HTML, CSS, and basic JavaScript.

Experience with SEO, UX/UI design, and mobile responsiveness.

Ability to integrate e-commerce, payment gateways, and donation platforms.

Excellent attention to detail and creativity.
 

A note: Passion for women's empowerment and community-driven projects is a plus!

This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our website editor volunteers promote the activities of our local volunteer groups and teams by helping keep their websites relevant, up to date and engaging for members of the public. Local websites are one of the places members of the public will look to find out more about Cats Protection. A positive local profile can help raise funds, promote adopting a cat, promote neutering and make sure as many people as possible learn about great cat welfare.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Sourcing news and information for websites
• Communicating with others across Cats Protection
• Sourcing and updating information around rehoming, cat welfare, fundraising and volunteer recruitment
• Regularly updating and posting on your group’s website using the charity’s content management system (CMS)
• Ensuring that content meets with internal and external policies and guidelines

Time expectation

Our website editor volunteers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Who are we?

We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.

What are we looking for?

We are looking for volunteers to help with our social media. We want to massively improve and increase our content from TikTok to You Tube. So much goes into social media from the physical filming and scripts to making the small everyday promotional posts to bigger videos, editing and posting them. We need people to help with every aspect of social media  But don’t panic we are not asking one person to do all of this! So keep reading....

Who are we looking for?

• Somebody who is fun loving
• Be creative. Content creation is all about being creative.
• Knowledge or willingness to research algorithms and social media trends.
• Willing to learn or has knowledge of editing and posting videos
• Enjoy building online community
• No previous experience is necessary but a willingness to learn is essential.

What do we expect?

• Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
• Have a basic DBS check (preferably be on the update system)
• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
• A positive attitude to disability and illness. We are happy to answer questions on this.

Interested? 

Get in touch and we can chat. Please note we are looking for volunteers who are based in the UK and ideally located around Berkshire, Outskirts of London, Surrey and Hampshire. 

Purpose of the role:

We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.

About the role:

As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.

· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.

· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.

· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.

· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.

· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.

· Apply accessibility standards to ensure inclusive access and usability for all users.

· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.

· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.

· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.

· Advise on technical feasibility and recommend improvements where systems or tools create limitations.

· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.

· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.

· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.

· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.

Essential Skills and Experience

· Strong practical experience with WordPress and PHP development.

· Experience building or customising WordPress themes and plugins.

· Solid understanding of HTML, CSS, and JavaScript.

· Experience integrating third-party tools, plugins, or APIs.

· Knowledge of WordPress security, performance optimisation, and update management.

· Ability to document technical work clearly and work collaboratively across teams.

· Understanding of GDPR principles and secure data handling.

· Strong problem-solving skills and ability to work independently.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working in non-profit, CIC, or community-led organisations.

· Familiarity with open-source or low-cost digital platforms.

· Experience building membership portals or learning platform integrations.

· Basic understanding of hosting environments or server configuration.

· Experience supporting volunteer-led or safeguarding-focused digital environments.

What This Role Offers You:

Founding role in a community-owned digital infrastructure project.

Leadership-level experience in open-source platform development.

Opportunity to build systems that directly support social change.

Experience working across digital, education and membership teams.

Direct contribution to a public-facing platform for justice and empowerment.

Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

People who want to work only with proprietary or closed systems.

Anyone uncomfortable working with serious or sensitive subject matter.

Those seeking guaranteed or immediate income.

Individuals unwilling to document their work or follow shared standards.

People who prefer not to collaborate with non-technical teams.

If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.

Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.

Do you know your FYP from your CTR?

Can you build and manage a subreddit without summoning the mods?

And when we say “Shorts”, do you think watch time, hooks & retention - not what you’re packing for your next holiday?

Locate International are looking to expand our Media Team on a completely voluntary basis, with an average time commitment of around six hours per week.

Founded in 2019, we assist families in locating loved ones from unsolved missing persons cases and in identifying unknown deceased individuals.

By recruiting three volunteers - each specialising in TikTok, YouTube or Reddit - we can spread more breadcrumbs & ensure every case we take on has the best possible chance of being solved.

Our Media Team is a close-knit group of volunteers who meet via Zoom every Tuesday evening at 7pm (for one hour). Attendance at these meetings is important so we can support our Investigation Teams, plan appeals, and create a clear plan of action for the weeks ahead. We appreciate that availability can vary, but we ask that you attend as many sessions as possible to stay connected with the team and cases.

You will champion your platform - posting, monitoring engagement, and coming up with fresh ideas to help raise awareness of our cases. Sometimes this will be broad-reach content; other times it will involve niching down to target specific audiences who may hold vital missing pieces of the puzzle.

Everyone who volunteers with Locate International shares the belief that everybody deserves a name, and no family should endure the uncertainty of a missing loved one.

What we’re looking for:

TikTok Content Creator

Someone who understands trends, who can hook viewers in the first few seconds and encourage comments and sharing. You must be confident editing content directly within TikTok.

YouTube Content Creator

Someone who can create engaging, informative videos that encourage interaction. You should be confident with professional video editing, understand branding, and know how to craft compelling titles and optimise tags. Viral potential is a big plus.

Reddit Content Creator

A significant percentage of our website traffic comes from Reddit, yet we don’t currently have an official presence there. If you understand Reddit etiquette, the do’s and don’ts, and what’s involved in creating and managing subreddits - we need you.

What’s in it for you:

• Being part of a large, supportive team of dedicated volunteers.
• Working within a creative, passionate Media Team that encourages thinking outside the box.
• A regular one-hour Zoom meeting on Tuesday evenings, joining the team as often as possible to collaborate on live cases.
• The satisfaction of using your skills to make a meaningful difference to families & communities worldwide.

If you feel you have what it takes to be one of the volunteers we're looking for, please get in touch with your experience, expertise, and what you can bring to the Media Team. 

About Roots Academy

Roots Academy's Vision.
A generation of young Muslims who embody and promote a God-centred way of life. At Roots Academy, we've built a learning experience that's changing the lives of the ummah's future leaders, change-makers, and visionaries. Our mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops deep certainty, and inspires action.

Why does Roots Academy exist?
 

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and oine.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that provokes thought and action.

Role Summary

To bring our vision to life, you will play a key role in shaping how Roots Academy communicates its message online. As a Website Copywriter, you will be responsible for writing clear, compelling, and structured website content that reects our mission, engages visitors, and drives action

Key Tasks

• Write and optimise website copy for landing pages, program pages, and core site content.
• Ensure messaging is clear, engaging, and aligned with Roots Academy's voice and values.
• Collaborate with designers, marketers, and content leads to produce cohesive web experiences.
• Apply basic SEO principles to improve the visibility and accessibility of content.
• Continuously rene copy based on feedback and performance insights.
  

What we're looking for:

• Passion for Islamic education and contributing to the development of young Muslims.
• Strong writing and editing skills with a focus on clarity and structure.
• Ability to simplify complex ideas into accessible and engaging content.
• Understanding of website user experience and conversion-focused writing.
• Ability to meet deadlines and adapt based on feedback.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, and Australia.
• Receive continuous rewards for those who seek Islamic knowledge through the Roots platform.
• Be part of a growing organisation focused on grassroots revival and education.
• Access to in-house tarbiyah sessions to develop your deen.

Please note: This is an unpaid volunteer position. Volunteers are entitled to claim expenses incurred for food , travel, and equipment, in line with our Expenses Policy.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

PUBLICITY & MARKETING VOLUNTEER

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Publicity & Marketing volunteers play an essential role in publicising and raising awareness of their local branch’s activities.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Collecting case studies from the clients we help

• Writing stories for the local press

• Distributing literature

• Arranging talks

• Working with the Central Team to promote panel activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Confident using social media platforms

• Warm, approachable and confident to engage with clients to gather their story

• Able to follow REMAP policies and procedures

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• A commitment to our values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Octavia works with people affected by unemployment, ill health, social isolation or low income to connect them with opportunities for positive personal change. Our vision is to build stronger, happier and healthier communities in central and west London to help create an enriched life where we live.

We believe that every young person should have a place they can go to feel safe, included and inspired. We provide a comprehensive programme of activities that meet the needs of local children and young people. As a youth work volunteer, you would be contributing towards this vision.

Reasons to volunteer

Would you like to inspire and support young people, by exploring digital media? Would you love to help young people feel valued, included and gain in confidence? We also offer the opportunity to:

· Opportunity to learn new skills, especially in digital media software and equipment

· Be part of exciting creative projects and activities

· Gain strong experience with a diverse cohort of young people

· Full induction and training, including: safeguarding, confidentiality, health & safety and opportunities to attend training courses to develop your expertise in youth work & digital media

· Travel costs reimbursed on the provision of receipts*

What would I be doing?

· Assisting in delivery of creative and digital media based youth work sessions

· Assisting with set up and breakdown of session equipment and resources

· Assist in idea generation and planning of creative and digital media based youth work sessions

What skills are we looking for?

· Passionate about working with young people and providing opportunities for their development

· Passionate about a creative area (e.g. Filmmaking/photography/music production/web design)

· Willingness to strictly follow safeguarding policies and best practice in work with young people

· We expect volunteers to be with us for 4 hours per week

We are looking for 3 experienced creative content writers who will enjoy planning, updating and delivering the content for our website, members magazine as well as other digital and print materials. We are looking for 3 skilled professionals who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.

We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.

Key Tasks and Objectives

• Copywriting: Create well-written and compelling copy for use on our website, members magazine, leaflets, one-page/fact sheets, fundraising/promotional materials and in our membership packs
• Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
• Web copywriting: Create and update engaging content for our website that adheres to our brand
• Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
• Social media snippets - create information and case study snippets for the various social media platforms
• Press Releases and any content that could be used in different channel
• Annual Review/Brochure writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders

AI Technologies for Africa

We enable reporting, scheduled pickups, predictive collection, rewards, education, and an eco-friendly marketplace.

Project Manager

About the Role

We are looking for a Product Manager to lead the development and execution of Peniang, our AI-driven waste management and circular economy platform. You will bridge the gap between technical teams, field operations, and business strategy to ensure we build a product that is impactful, scalable, and user-centered.

Key Responsibilities

• Define and manage the product roadmap and priorities
• Translate business and field needs into clear product requirements
• Coordinate between developers, AI engineers, and stakeholders
• Lead agile sprints, track progress, and ensure timely delivery
• Oversee user experience (UX) for households, collectors, and partners
• Gather feedback from users and pilot communities to improve the product
• Align product development with business goals and impact metrics

Ideal Candidate

• Experience in product management or startup environments
• Strong understanding of digital platforms (mobile/web)
• Ability to work with technical teams (developers, AI engineers)
• Strong organizational and communication skills
• Interest in climate tech, circular economy, or social impact
• Experience with tools like Trello, Jira, Notion, or similar

Impact

You will play a key role in launching a platform that reduces plastic waste, creates economic opportunities, and builds sustainable urban systems across Africa.

Bonus Skills (Nice to Have)

• Experience with AI/ML products or data-driven platforms
• Background in waste management, logistics, or sustainability
• Experience working in African or emerging markets

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 month

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Background for Citizens Advice Salford’s Chair of Trustees:

Citizens Advice Salford is looking for a new chair for our board of trustees. The service is an independent charity, employing 35 people and benefiting from the support of about 70 highly trained volunteers. We are a full member of the National Association of Citizens Advice, our membership organisation, which supports our work.

Our chair plays a critical role in leading both the board and the organisation, as well as in representing the Salford service within the broader Citizens Advice movement. They will also provide strategic leadership and support the service’s chief executive.

The service provides advice to about 18,000 people each year, and is regulated by various bodies. Our offer is primarily through face to face contact, telephone advice, web access and we are looking at what new digital approaches such as AI can do for us.

We hold the specialist advice giving quality mark. Citizens Advice Salford has a strong reputation as a campaigner for change, for fighting against poverty, lobbying and campaigning on behalf of our clients, together with working across Greater Manchester with our colleague local citizens advice services.

Financially we have a range of contracts with public bodies such as the Council, together with a range of other grants and funding for specific projects.

The current chair is reaching the end of her six year term, but will still be a member of the board. It is a strong board consisting of ten people, with a diverse range of skills and experience.

If you would like to have a more general discussion about the role please feel free to contact the current Chair, or the Chief Officer. Contact details are available on our vacancy page via the apply button.

• What's in it for you?

• use your experience to make a positive impact for people in Salford by ensuring Citizens Advice Salford is sustainable and meeting the needs of the community
• meet people and build relationships with trustees, staff and other volunteers
• build on your governance, leadership and strategy knowledge and skills
• increase your employability
• be a part of infl uence and change work that looks to reduce poverty in Salford, and to make it and the country a better place for all.

How much time do you need to give?

Trustee boards usually meet in the evenings and you’ll likely need to give two or three hours, six times a year and you may need to attend other meetings if you’re involved in specifi c projects, or meet with volunteers and staff occasionally within Citizens Advice Salford. We can be fl exible about the time spent, so come and talk to us.

Valuing Inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from global majority communities.
If you are interested in becoming a chair of trustees and would like to discuss fl exibility around location, time, ‘what you will do’ and how we can support you please contact us.