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Volunteer officer jobs in Birmingham, west midlands

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Page 1 of 4
Solihull, West Midlands (Hybrid) 3.53 miles
£29,000 per year
Full-time
Contract (12 Months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.

3Terms of Reference

  • Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
  • Reporting to: Project Manager
  • Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
  • Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
  • Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Human Resources administration

  • Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
  • Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
  • Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
  • Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.

   Administrative Support

  • Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
  • Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
  • Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.

  Policy Compliance & Staff Support

  • Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
  • Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
  • Support the preparation of HR and administration summaries for management review.

5. Qualifications and Experience

  • Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field 
  • At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
  • Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
  • Strong organizational, attention to details and communication skills.
  • Full professional proficiency in English.
  • Good knowledge in labor law.
  • Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
  • Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

  • Administrative reliability
  • Confidential handling of information
  • Timely escalation of risks
  • Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Organisation
OSMAN CONSULTING LTD View profile Organisation type Non Charity Employer Company size 6 - 10
Posted on: 25 May 2026
Closing date: 24 June 2026 at 23:30
Tags: Administration, Human Resources, Business Development, Volunteering Management, Talent Acquisition / Retention