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Trust House Lancashire
Preston, Lancashire
£29,791 per year (under review)
Page 1 of 1
Preston, Lancashire
£29,791 per year (under review)
Permanent, Full-time
Job description

The Counselling Manager at Trust House provides the clinical guidance for Trust House’s Counselling service provision. You will work with individuals who have been affected by sexual abuse or assault at any time in their lives. You’ll be responsible for carrying out and co-ordinating the assessments of adult clients aged 25 years + referred into Trust House in partnership with our Senior Adult Therapist and other team members. You will deliver counselling to a small caseload of clients, and co-ordinate the allocation and delivery of counselling and group work by a committed group of staff, volunteer and sessional counsellors working alongside other team members. You will also be pro-active in working alongside our CEO to drive the development of our service offer to adult survivors of rape and sexual abuse.

You will support our volunteer counsellors and therapists, provide individual case management supervision and group supervision to counsellors at Trust House.

You will contribute to, and support the development of policies and procedures that underpin our adult working. You will develop and promote robust and appropriate clinical practice, providing clinical guidance to our CEO to support best decision making in regard to all aspects of our frontline service delivery and development for adults affected by sexual violence or abuse.

You will lead in the development of outreach provision and our digital offer to support service accessibility and your knowledge and expertise will play an important part in raising awareness of the service, enhancing our training offer and developing effective referral pathways for counselling.

You will ensure that services are delivered in accordance with Trust House Lancashire’s policies, procedures and service standards and enable and support the service to meet with any specific requirements from the board of trustees, funders and commissioners.


The Clinical Lead for Adult Services has responsibility for:

  • Overseeing the day to day practice within the Counselling team to ensure effective and efficient operations.
  • Planning, co-ordination, delivery and development of Trust House Lancashire’s counselling service enabling us to deliver a holistic and high quality counselling and therapeutic service to clients, including group support.
  • To provide clinical guidance and development support across the range of services delivered at Trust House for adult survivors.
  • Assessment including risk and needs of individuals accessing the service, and following up with appropriate support action and recommending appropriate treatment, support and adjustments for clients including timely referrals out.
  • Supervising and monitoring the allocation of new referrals to counsellors and therapists in line with their current caseload numbers and complexity and skills/experience.
  • Building team working, trust and transparency through regular 1-1 meetings with counsellors and therapists, and supporting team members as required.
  • Taking responsibility for sessional and employed counselling induction processes in partnership with our CEO for employed staff, and our Volunteer Coordinator for their probation, performance, development and clinical performance.
  • Working with a small caseload of clients, and managing and supporting employed and sessional counsellors working with their own caseload of clients.
  • Working alongside our Volunteer Coordinator to manage and support student, volunteer and sessional counsellors at Trust House.
  • Taking responsibility for embedding the sessional, volunteers, and employed counselling staff within the service.
  • Working within Trust House Lancashire’s policies and procedures in relation to safeguarding and protection of vulnerable adults, children and young people, ensuring the escalation of concerns or issues that might arise in the course of our work.
  • Ensuring the CEO is kept informed of any trends or themes in presenting issues for service users and any practice issues for Trust House Lancashire in relation to our work with stakeholder agencies.
  • Working with our Volunteer Co-ordinator to support development of volunteer and staff induction and training relevant to our work. Identifying gaps in training delivery and leading the development of CPD training opportunities to meet the needs of the service.
  • Working closely with all team members to support seamless service delivery.
  • Working and liaising with other professionals to address wider client needs.
  • Engaging with wider services design and development activities including fundraising, awareness and networking events as well as social media participation and supporting the CEO through contribution to funding applications.
  • Participating in opportunities to influence the design and development of services nationally for those affected by rape and sexual abuse.
  • Ensuring team use of systems (Lamplight CMS) in accordance with procedures, facilitating consistency of service quality.
  • Overseeing and reporting to the CEO on the provision of clinical assessments, waiting times of clients.
  • Managing project monitoring, reporting and outcome evaluation procedures in line with Trust House Lancashire’s established protocols and providing activity reports for the CEO for contract monitoring and reporting.
  • Providing clinical oversight of Trust House Lancashire’s introductory training, CPD content, and external training offer and where appropriate contributing to delivery.
  • Managing counselling project budgets in partnership with the CEO.
  • Participating in monthly line management, clinical supervision and team meetings.
  • Maintaining client confidentiality, upholding data protection and equal opportunities principles.
  • Working according to relevant practice guidelines; The Survivors Trust National Service Standards and the BACP and UKPT Ethical Framework.
  • Representing Trust House Lancashire in meetings with stakeholder agencies deputising for the CEO as required.
  • This job description is guide to the tasks of the Clinical Lead at Trust House, and the post-holder is required to undertake other tasks as reasonably requested by the CEO.
Additional documents
Clinical Lead, Adult Services Cover Letter (.pdf)
Job Advert (.pdf)
Clinical Lead, Adult Services Application form (.docx)
Job Description and Personal Specification (.pdf)
Monitoring Information (.docx)
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Starting Address
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Refreshed on: 20 December 2020
Closing date: 23 January 2021
Tags: Social Work,Practitioner

The client requests no contact from agencies or media sales.

Job closes in 6 days
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