Advocacy and communications manager jobs

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (Hybrid - minimum of 2 days per week in the office)

Start date: July 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 23rd May 2025

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Student Administration Officer will work with the Associate facing Programmes team to support the successful delivery of the upReach programme, focused on the programme operations of onboarding new Associates.

CORE RESPONSIBILITIES

You will contribute to upReach's mission by working with our programme team to facilitate the onboarding of new Associates.  You will be responsible for key processes and tasks on the Associate Tracking System, to enable upReach to deliver effectively and to meet objectives and key results (OKRs). These include:

• Associate Tracking System: steward applicants through the pipeline; confirm student eligibility; answering applicant and Programme Coordinator queries; track and report on pipeline progress; help Programme Coordinators with reporting on programme application progress;

• Ensuring our communications to applicants and prospective applicants are accurate and effective including email templates and call scripts;

• Assisting the student attraction team to deliver effective campaigns promoting our programmes;

• Assisting with other programme delivery activities as needed;

• Researching process improvement projects as needed.

Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.

COLLABORATION AREAS

Collaboration is a key part of upReach’s culture, and as a Student Administration Officer you’ll have the opportunity to work with a range of teams across our organisation, including: 

• Programme Coordinators - coordinating the onboarding of each Associate. 

• Fundraising & Partnerships - meeting the onboarding expectations of our funder / partner relationships.

VALUES 

At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:

• Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.

• Aspiration: We empower our Associates to aim high and achieve their ambitions. 

• Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.

• Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.

• Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.

SKILLS AND EXPERIENCE

The ideal candidate for Student Administration Officer will bring with them the following skills:  

• Attention to detail

• Planning and organising

• Proactivity and Perseverance

• Communication 

• Collaboration

To be successful in this role you will bring with you the following experience: 

• Strong organisational skills with attention to detail and the ability to manage a varied workload;

• Solid communication skills with the ability to communicate with students, team members and partners either in writing or verbally;

• The ability to learn quickly how to utilise a range of tools, including Excel and Google suite;

• Comfortable working in a fast-paced environment and working independently to find solutions to problems; 

• Self-motivation and an ability to work in a small team as well as independently;

• Commitment to social mobility - Knowledge of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge.

Desirable:

• Experienced in confidently contacting applicants and resolving their queries over the phone.

TEAM CULTURE AND BENEFITS

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteer leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training and annual Wellbeing Days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close at 12 noon, Friday 23rd May  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Ref: WSA-251

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future.  Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.

St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing a case management system including inputting data and creating reports.
• Experience of working in services providing administrative support in a busy, pressurised environment.
• Experience of working in services which provide support to people who have faced adversity and disadvantage.
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
• Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Ability to create and communicate performance reports in a variety of formats.
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.   

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11 p.m. on 22 May 2025                     Interview date: 05 June 2025       

The Willesden Area Director of Ministry is a senior member of the Willesden Area Team, responsible for providing visionary leadership and ensuring good management of key ministry initiatives. Specifically, the postholder oversees fostering vocations to lay and ordained ministries, directing ordinands, supervising post ordination training, overseeing clergy ministerial review, development, and training, facilitating lay training programmes, holding diocesan Clergy Well-being portfolio. As a senior member of the Willesden Area Team the Area Director of Ministry will also contribute to strategic planning and implementation of ministry objectives within the Area.

The Willesden ADM serves as the Diocesan Portfolio lead for Clergy Well-Being. Collaborating with The Bishop’s Adviser to the Bishop of London, they work with other Area Directors of Ministry (ADMs), the London College of Bishops, and diocesan and Area colleagues, to create a strategic vision and processes to implement improved Clergy Well-Being across the diocese.

Job responsibilities 

Develop Vocations and Support Ordinands  

• Organises events to equip and inspire both lay and ordained vocations. 
• Collaborates with clergy/churches to nurture a diversity of vocations. 
• Leads the AADO team overseeing candidate discernment and ordinand training. 
• Supports ordinands through training, collaborating with TEIs. 

Manages Post-Ordination Training, CMD and IME2  

• Oversees Area post-ordination training programs (IME2). 
• Plan Area ordination retreats and services. 
• Manages the curate placement process for the Willesden Area. 
• Organises training events for clergy and LLM development. 
• Facilitate Area training events (including Clergy Study Days and Area Conferences) 
• Oversee the Willesden Area process of Ministerial Development Review (MDR) 
• Ensure regular communication about training opportunities and grants. 
• Participate and deliver diocesan and national training programmes. 

Lay Training  

• Ensures high-quality training for lay ministers. 
• Communicates training opportunities within and beyond the diocese. 

Collaborates & Communicates  

• Participates in regular meetings with the Area Leadership Team. 
• Works with Diocesan Director of Ministry and within Diocesan Ministry Team. 
• Works with other ADMs, DDO and participates in diocesan initiatives. 

Team Leadership  

• Recruit, manage, motivate, and develop direct reports, promoting continuous learning and collaborative working. 

Diocesan Lead on Clergy Well-being Portfolio 

• Advises the London College of Bishops on Clergy Well-being best practice. 
• In consultation with Area and diocesan stakeholders, to provide strategic oversight of diocesan clergy well-being. 
• Overseas the Diocesan Clergy Well-being budget. 
• Line-manage the Diocesan Disability Ministry Enabler  
• Undertake other duties commensurate of the role.

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of Ordained/Lay Ministerial strategic planning  
• Experience of teaching/training theology or ministry
• Is a practicing Anglican  
• Demonstrate good conflict management skills
• Experience of fostering vocations
• Significant experience in effective parochial ministry
• Experience managing/supervising a team  
• Strong verbal and written communication
• Willingness to flexible working
• Right to work in the UK
• A commitment to professional development  
• The person will require an enhanced DBS check

Desirable 

• Is ordained  
• Knowledge of the New Diocesan Discernment Process
• IT proficiency (MS Office suite)
• Knowledge of IME2 provision

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days, increasing to 30 days after 5 years’ service. Plus paid bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

The interviews will be held on 23rd May 2025 in-person at our office in London.

The Epilepsy Research Institute is seeking a dynamic and strategic Head of Fundraising to lead our income generation efforts and help drive our mission forward. This is a unique opportunity to play a pivotal role in securing sustainable funding to support world-leading epilepsy research.

With a proven track record in fundraising, you will develop and implement a comprehensive strategy across multiple revenue streams, including corporate partnerships, trusts and foundations and major donors. With a minimum of three years’ experience in a senior fundraising role and demonstrable success in securing significant funding, your ability to cultivate and manage donor relationships, craft compelling funding proposals, and oversee high-impact fundraising campaigns will be key to our success.

Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions.  If this is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you.

Application is by way of a CV and covering letter which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.

Closing date: Wednesday 28 May 2025

Interview dates: Wednesday 11 June and Wednesday 18 June 2025

The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.

You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.

We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.

We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.

As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.

Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.

PURPOSE OF THE POST

To provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.

GENERAL

• The post holder will embody New Pathways’ ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.
• Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
• Ensure CPD by attending relevant training and workshops as required.

MAIN TASKS AND DUTIES:

• Offer a welcoming and non-judgemental environment to all service users.
• Act as first point of contact with reception duties, including answering telephone enquiries, welcoming clients, dealing with incoming and outgoing mail etc.
• Record initial referral information from clients.
• Liaise with clients, counsellors and volunteers by telephone, Microsoft teams etc.
• Schedule client appointments.
• Co-ordinate counselling timetables.
• Maintain records, both written and computerised.
• Ensure an effective system of communication exists between clients, counsellors and volunteers.
• Word processing of letters, reports and other documents.
• Undertake relevant training, as required.
• General clerical tasks including photocopying, filing, etc.
• Complete routine health& safety checks.
• Order stationery and other supplies.

Benefits of working with New Pathways

• High level of professional and wellbeing support
• Generous pension
• 25 days annual leave plus bank holidays
• Additional 5 days annual leave after 5 years of service
• Additional time off between Christmas and New Year
• An annual Birthday Day
• Flexible working patterns.
• A package of wellbeing support including self-care workshops, flexible lunchtimes, staff recognition schemes etc.
• Access to training, relevant to the role.
• Continuous opportunities for career development
• Access to supervision/mentoring for all staff, as required
• Access to Health Assured 24 hour telephone crisis support
• Access to Health Assured counselling
• Mentor and ‘buddy’ system for all new staff
• Staff ‘Away Days’
• Laptop and mobile phone (where required)
• Organisational sick pay

Additional Information

New Pathways are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment.

Job Description

Spires was established as a response to homelessness in the late 1980s. Initially providing a hot meal, clothing, and advice to those who came for help, Spires has developed into an organization that provides a range of services, including day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. 

Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation, reducing the risks they face, and increasing their choices. We assess need, create support plans, and provide ongoing key work to empower people to improve their circumstances.

Purpose of Role:

• Support the effective delivery of Spires services across the range of activities provided, 
• Provide casework, support planning, and key working sessions for Spires’ clients.
• Assess and respond to client needs, ensuring high-quality, person-centred support.

Position in Organisation:

Part of the Spires Support Team, reporting to the Head of Clients Services. This is a new position and will work across all of Spires’ services. 

Working Contacts:

• Internal: Collaboration with staff and volunteers, particularly the head of client Services, Service Coordinators, and other support workers.
• External: Direct engagement with vulnerable individuals and coordination with partner agencies as part of a multi-agency approach.

Key Duties and Responsibilities:

• Ensure smooth and safe running of drop-in sessions in collaboration with staff and volunteers.
• Welcome and assess new clients, providing appropriate support and referrals.
• Maintain a psychologically informed environment and manage challenging behaviours effectively.
• Supervise and support volunteers.

Outreach and Support Work:

• Engage with individuals in various settings to connect them with relevant services.
• Conduct needs assessments, crisis interventions, and ongoing support planning.
• Assist clients in achieving support plan goals, including attending appointments.
• Work with partner agencies to coordinate multi-agency support.

Information Management:

• Maintain accurate, GDPR-compliant client records and case notes.
• Report safeguarding concerns and contribute to service improvements.
• Keep up to date with sector developments and best practices.

General Duties:

• Adhere to Spires’ policies and contribute to organisational development.
• Engage in personal development and team collaboration.
• Undertake other duties as required, including session cover.

Person Specification:

Essential Experience:

• Supporting people experiencing or at risk of homelessness.
• Working with vulnerable adults with complex needs.
• Managing a caseload within a support setting.
• Maintaining professional boundaries while managing challenging behaviour.
• Liaising with service providers to improve client access to support.

Desirable Experience:

• Working with volunteers.
• Supporting individuals engaged in high-risk activities.

Essential Knowledge:

• Understanding issues faced by vulnerable individuals, including those in high-risk activities.
• Trauma-informed practice and safeguarding principles.
• Confidentiality, data protection, and social care services.

Desirable Knowledge:

• NVQ2/3 or equivalent in a relevant field.
• Understanding of health promotion and sexual health.
• Current UK  Driver Licence

Essential Skills and Qualities:

• Flexibility to work varied hours, including evenings.
• Strong communication and IT skills.
• Ability to work under pressure, manage time effectively, and work independently.
• Commitment to inclusivity and equality.

Summary of Terms and Conditions:

• Location: Based at Spires’ Offices, 5 Stockwell Mews, SW9 9GX
• Probation: Six-month probation period.
• Notice: One week’s notice during probation, four weeks thereafter.
• Annual Leave: 35 days pro rata (including bank holidays and three closure days over Christmas).
• Pension: Employer contribution of 5%, employee contribution of 3%.
• Other Benefits: Life and income protection insurance for eligible employees.
• Expenses: Travel expenses reimbursed as per policy.
• Safeguarding: Adherence to Spires’ safeguarding policy; subject to a DBS check.

this is rolling recruitment and we will be actively interviewing throughout the recruitment process.

​

Senior Housing & Welfare Advice Worker’s post

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

Ability to manage a team

Housing & welfare advice experience

Experience of undertaking housing & welfare casework

Ability to prioritise and manage a busy caseload.

Experience of working with homeless & vulnerably housed people.

The closing date for applications for this post is Sunday 8th June 2025.

We are looking for a Food Enterprise Coordinator/ Lead- someone who will work collaboratively with existing partners and forge new relationships with local food businesses and enterprises to drive change in the food sector, embedding good food principles and practices throughout the supply chain and helping shape how people in Liverpool access food.

This is a new role at Feeding Liverpool. Therefore, we are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward. We would like candidates to think specifically about the following goals, set out in the Good Food Plan: 

• Goal 3- Enabling Food Citizenship

• Goal 4- Shifting Policy & Practice

• Goal 5- Connecting the Community 

The role will enable the food alliance in Liverpool to embrace new voices and the perspectives of Liverpool’s social enterprises and local food businesses- an essential step in creating a more equitable food system for everybody in the city. 

This is an exciting time to join our movement. The organisation is in excellent health, with secure, stable funding and fresh leadership from our Director, Keenan Humble. We have a creative and dynamic staff team, a strong Trustee board and a fantastically committed group of partners and member organisations. 

Liverpool is full of inspirational people who are active in building a city where everybody has access to good food. Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool. 

We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach. 

The Food Enterprise Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.

JOB DESCRIPTION

Job Title: Food Enterprise Coordinator/ Lead

Main Purpose of the Job:

• To support the development of a network of food businesses with the aim of establishing and embedding healthy and sustainable practices and values.

• Develop relationships with stakeholders within the food system to support the creation of shorter and more value based supply chains. 

• Develop initiatives, campaigns and strategies to promote good food businesses to the public.

Key Responsibilities:

Develop a network of food businesses with the aim of establishing and embedding healthy and sustainable practices and values.

• Be the food alliance’s main point of contact for Liverpool’s social, small and medium enterprises in the food sector. 

• Arrange and facilitate regular meetings to understand the challenges and priorities of the sector and how the food alliance can support them. 

• Work with existing partners to develop a Good Food Business Charter, and support other local food enterprises to become network members and adopt the principles set out in the charter. 

Develop relationships with stakeholders within the food system to support the creation of shorter and more value based supply chains. 

• Alongside key stakeholders, develop a shared definition of what ‘local food’ is, taking into account the capacity of the local supply chain and the needs of procurers.

• Work alongside local food system ‘actors’ to establish connections between procurers and the local supply chain, and identify barriers that require mitigation. 

• Support innovative ways to support local, value based supply chains taking effect. 

• Provide support for both established and newly developed local food access initiatives — including markets, food hubs, and community retail schemes — that enhance community access to healthy and sustainable food. 

Develop initiatives and campaigns to promote good food businesses to the public. 

• Explore existing activities that promote good food enterprises to the public in Liverpool, and align them to the Good Food Plan and Sustainable Food Place Silver Award application. 

• Promote Liverpool’s good food enterprises to the public through well-aligned campaigns, events, and communications.

General Responsibilities:

• Work collaboratively with Feeding Liverpool’s team, trustees, and external partners to achieve strategic objectives.

• Promote the ethos of the Good Food Plan in all activities.

• Maintain confidentiality and align all actions with Feeding Liverpool’s values.

Reporting to: Feeding Liverpool Director
Hours of Work: 30- 37.5 hours per week, subject to negotiation (some evening/weekend work may be required).
Notice Period: Three months
Salary: £27,500 - £37,000 per year, dependent on experience (pro rata).
Location: Liverpool region. Hybrid working at home, in communities and in Feeding Liverpool’s office (L1 area).

How to apply: Submit a short cover letter & C.V. via the instructions on our vacancies page.

We encourage interested candidates to apply even if you don't meet all the listed requirements; we value diverse experiences and perspectives that can bring fresh ideas to our team

Warrington Voluntary Action have been invited to coordinate Warrington’s first Poverty Truth Commission (PTC). Poverty Truth Commissions are about bringing about change - changing organisations and communities behaviours and attitudes towards poverty and taking action to tackle it. The PTC brings together people who have direct lived experience of poverty with key decision makers to form a group of commissioners who meet and work together on the key issues guided by the Community Commissioners. 

The purpose of the Community Engagement Worker role is to coordinate and facilitate a Poverty Truth Commission where people and their stories are at the heart of truly understanding and addressing poverty, delivering a commission in a truly relational way, which prioritises the leadership of those who are more often marginalised or voiceless.

Key Responsibilities

• To reach and develop trusted relationships with people with lived experience of poverty, with the aim of recruiting Community Commissioners who are representative of our local community.
• Create effective conditions for learning and support the Community Commissioners to learn and share together easily, facilitating sessions that enable them to build solidarity with one another.
• Provide mentoring and guidance through one to one and group sessions, to build confidence enable the group to share their stories of poverty to a number of audiences in creative ways as shaped by the commissioners, recognising their unique and valuable contributions and managing expectations.
• Facilitate meetings and support the Community Commissioners as they prepare to share their stories at a launch event.
• To develop effective, trusted relationships with local community stakeholders to harness their support and resources.
• Co-ordinate a PTC launch event and a PTC closing event, capturing and documenting the events as appropriate.
• To recruit Civic and business commissioners, building capacity and skills to work alongside the Community Commissioners.
• To act as the main point of contact for the Community and Civic Commissioners, building trust, openness and effective relationships.
• To undertake administrative tasks associated with the commission including promotion and monitoring of the commission and its progress.
• Capture and provide information/ reports on progress of the PTC to be shared with the wider stakeholders.
• Occasionally attend events and meetings alongside the Community Commissioners to support them to elevate their voices and be heard.
• Work alongside the Poverty Truth Network as the commission is developed to ensure it stays on track and best practice is learned and adopted as appropriate. 

Ombudsman Complex Complaints Adjudicator 

Are you skilled at analysing and investigating complex complaints and finding ways to resolve disputes? Or, are you looking for a case-handling role in a professional, collaborative and service-user focused environment where you can use your knowledge of higher education? If so, we would love to hear from you.

This is an exciting opportunity to join the ombudsman service that deals with complaints from students at higher education providers and universities in England and Wales. 

Position: Ombudsman Complex Complaints Adjudicator (internally known as Assistant Adjudicator)

Location: Hybrid/Reading (a minimum of one day a week in the office, more office attendance will be needed during probation)

Hours: 35 hours (part-time working considered)

Salary: Starting salary of £47,306 salary progression Grade 5 £47,306 - £55,350

Contract: Permanent

Closing Date: 19 May at 10am

About the Role

As Assistant Adjudicator (AA), you will work as part of the Adjudication Team, who are responsible for the review and resolution of complex and/or entrenched student complaints. 

The Adjudication Team is a collaborative casework environment. Assistant Adjudicators work at pace to see cases through to conclusion by either writing and issuing clear, concise, accurate and well-reasoned decisions (Complaint Outcomes) or by negotiating settlements. 

Your cases will typically be complex with a higher level of risk or the potential to have a greater impact on the student, the provider and/or on the organisation. The information and electronic files you work with will typically involve large amounts of written documentation.

You will be expected to provide excellent customer service and as well as progressing cases in a timely way, you will have a targeted number of cases to review and close each month.

About You

You will be skilled at evaluating large amounts of written information as well as exercising your judgment to reach well-reasoned decisions and to resolve complaints. You will have the skills and flexibility to manage a varied and demanding caseload and will be able to clearly and persuasively explain your decision in writing and/or by telephone or video calls.

You will have:

• Honours degree or equivalent professional qualification or experience 

• Experienced at dealing with a range of people at various levels

• Experience of managing and maintaining a heavy workload

• Excellent analytical and investigatory skills 

• Strengths in making logical, evidence based decisions and reaching solutions to problems which are creative and pragmatic 

• Excellent written and oral/ telephone/video communication skills with a customer service focus

• High degree of confidentiality, discretion and integrity 

• High level of accuracy and attention to detail 

• Ability and willingness to learn new processes and procedures with a positive attitude

• Enthusiastic about opportunity to develop professionally, by undertaking stretching tasks and engaging positively with feedback from colleagues 

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Complaints Officer, Senior Complaints Officer, Senior Complaints Adjudicator, Complaints Investigator, Complaints Resolution, Ombudsman Senior Complaint Adjudicator, Ombudsman Senior Complaint Adjudicator, Senior Complaint Adjudicator, Ombudsman Senior Adjudicator, Complaints Handler, Senior Complaints Handler. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!

MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.

As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.

MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!  

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.

This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!

Please note that you may also be required to carry out reasonable additional ad-hoc duties.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills and experience:

Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.

Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.

Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.

Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences.  Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.

Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.

Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.

Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.

Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment

Formal education/qualification

• Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
• Proficiency in French highly desirable - Please state level in application.
• Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable

Please view our job framework on our website.

Location: London UK (hybrid working model, 2 days minimum per week in the office).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent.

Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 7

Closing date: 23rd May 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch22's Victim Service provide emotional and practical support for victims and witnesses of crime and anti-social behaviour, alongside crime prevention advice. Last year, we supported 32,500 victims across the UK, achieving improved health and wellbeing outcomes for 99% of our service users.

Job Description

Catch22 is looking for a compassionate leader to join our growing Greater Manchester Victim Services as Deputy Head of Service. You will oversee the day-to-day operations of the service, ensuring the effective delivery of support for victims and witnesses as you help them on their journey to recovery.

Reporting to the Head of Service, you’ll provide line management to team leaders and administrators, implement systems for quality service delivery, and manage recruitment, training and supervision. You’ll work closely with police and other criminal justice partners to maintain strong referral pathways and ensure our services remain seamless and effective in its support for those that have experienced crime in the Greater Manchester area.

You will also contribute to strategic service development, quality assurance, safeguarding, and continuous improvement across the team. Your leadership will drive a culture of collaboration, learning and excellence.

Qualifications

The ideal post-holder will have:

A strong educational background, including English and Maths at GCSE level.

Proven experience managing and supporting teams in high-impact environments.

A track record of working with vulnerable individuals in multi-agency settings.

Confidence in performance management, risk assessment, and safeguarding practices.

Excellent communication, organisation, and IT skills.

A recognised management qualification or willingness to work towards one.

Knowledge of the victim and witness support system and a good understanding of the criminal justice landscape are highly desirable.

Additional information

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3654D in your message so that we can identify the opportunity. 

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. 

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with few exceptions. 

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week. 

Salary: from £35,874.00 - £40,508.00

Location: You will spend a minimum of 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.

Interview process: Group interviews are taking place on the 29th of May. Those successful will be invited to a 1-1 panel interview taking place on the morning of 3rd of June.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. 

Closing Date: 1630 on 23rd of May 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns:

Hours and days worked will change week-by-week on a rota basis. The work pattern will vary but start and end times of the day will be consistent across the week.

Every 4 week term will include one working Saturday (with a non-working week day during that week) and one Sunday on call.

Shift start times and end time will be between 0800-1800 and be a 7.5 hour work day.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

Missing Links?

A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts.

Catch22 Justice requests no contact from agencies or media sales

Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.