Application support analyst jobs

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

Circa £49,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior Prospect Research Manager.

In this pivotal role, you will lead the delivery of our ambitious prospect research strategy, driving the growth and management of our high-value Philanthropy and Corporate pipelines to help achieve ambitious fundraising targets. You’ll be part of a highly experienced, supportive, and collaborative team that empowers you to thrive.

We’re looking for an experienced, strategic, and analytical prospect researcher with exceptional data skills and meticulous attention to detail. Alongside technical expertise, you’ll bring the ability to build strong relationships across the organisation, raise the profile of our team, and demonstrate influential leadership through clear and compelling communication.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 5 February 2026.

Interview date: First round: Thursday 19 February 2026 via Microsoft Teams. Second round: Thursday 26 February 2026 in person.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Financial Planning and Analysis Manager
£65,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.

Reporting to the Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.

You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.

Key responsibilities include:

• Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
• Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
• Developing financial models to support key strategic and operational decisions
• Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
• Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
• Ensuring the integrity of financial information through robust processes, controls, and analytical review
• Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
• Supporting finance system development and the use of tools such as Power BI for enhanced reporting

Essential skills and experience include:

• Qualified accountant (ACA, ACCA, CIMA, or equivalent)
• Minimum of 5–7 years’ experience in financial management roles
• Strong analytical skills and ability to provide clear, actionable insights
• Proven experience of leading budgeting, forecasting and financial reporting processes
• Excellent communication and stakeholder engagement skills
• Advanced Excel skills and experience of financial modelling

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 18 February 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

Join Our Finance & Business Intelligence Team

Hours: Part-time (22.5 hours per week)
Salary: £29,159 – £31,743 FTE
Location: This role offers flexibility for the successful candidate to be based anywhere in the South-West. It is a hybrid position, with the option to work predominantly from home while attending your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as required. Occasional travel to Little Bridge House will also be necessary for meetings.
 
Make a Meaningful Impact With Your Data Skills
 
At Children’s Hospice South West (CHSW), every member of our team contributes to the vital care we provide for children and families across the region. We’re building our data and analytics capability and we’re looking for a talented Data Analyst to help us unlock insights that enhance decision-making and ultimately improve the lives of the families we support.
 
This is a newly created role within our Finance & Business Intelligence team, offering the chance to shape our approach, influence our data culture, and deliver real organisational impact.
 
What You’ll Be Doing
As our Data Analyst, you'll play a central role in developing our reporting, dashboards, and analytics to support teams across CHSW. You will:
 
Turn data into meaningful insight
• Build engaging, accurate dashboards and reports using Power BI
• Develop data models, DAX measures, and Power Query transformations
• Ensure data quality, consistency, and reliability across our organisation
 
Work collaboratively across CHSW
• Partner with stakeholders to understand their needs
• Translate requirements into clear, intuitive data solutions
• Support colleagues to access, interpret, and confidently use data
 
Support our data maturity journey
• Contribute to our data & analytics roadmap
• Help shape governance, documentation, and best practice
• Stay current with new Power BI and data platform capabilities
 
What You’ll Bring
 
We’re looking for someone with:
• Experience designing and maintaining Power BI dashboards and reports
• Knowledge of DAX, Power Query and data modelling techniques
• A proactive, curious mindset with strong analytical skills
• The ability to communicate technical concepts simply and clearly
• Excellent organisational, documentation and communication skills
• A commitment to data quality, governance and continuous improvement
 
A Power BI certification or equivalent analytics training is essential. Experience in data warehousing or similar tools is a bonus.
 
You’ll help us build a stronger, more data informed organisation, ultimately enhancing the support we provide to children and families.
 
Apply now and help us grow our data capabilities at a time of exciting organisational development.
 
Closing Date: 08/02/2026
Interview Date: W/C 23rd Feb (or earlier if the advert is closed early) - In person, at Little Bridge House, Barnstaple
 
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314

What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

You may also have experience in the following: Data Analyst, Power BI Analyst, Business Intelligence Analyst, BI Analyst, Reporting Analyst, Insights Analyst, Analytics Analyst, Data & Analytics Analyst, Performance Analyst, MI Analyst (Management Information Analyst), Power BI Developer, Data Reporting Specialist, Business Intelligence Developer, Data Insights Officer, Analytics & Reporting Analyst etc
 
REF-226 274

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for an IT Business Analyst to join us on a full-time basis, working 36 hours per week, for a 12- month fixed-term contract to cover a period of maternity leave.

The Benefits

· £42,631 - £50,000 per annum, depending on experience

· 26 days' annual leave plus public holidays

· Pension scheme (3% employee contribution; up to 10% employer contribution)

· Hybrid/agile working options

· Private medical insurance and healthcare cash plan

· Employee assistance programme and access to mental health first aiders

· Learning and development opportunities

· Cycle to work scheme

· Offices in a beautiful location

This is a distinctive opportunity for an experienced application support professional with 1st and 2nd line expertise to join our purpose-led organisation.

Working with modern platforms, you’ll develop your experience across analysis, delivery and continuous improvement, building confidence, capability and professional depth in a role that offers both challenge and purpose.

What’s more, you’ll get to see the real-world impact of your work across diverse services, from internal operations to visitor-facing systems, all within a collaborative, values-driven environment.

The Role

As an IT Business Analyst, you will bridge the gap between technology and operations by analysing business processes and delivering effective, well-supported digital solutions across our organisation.

Working closely with the Application Support team and operational managers, you will document and analyse key business processes to identify improvement opportunities and support change.

You’ll lead requirements gathering and specification, contribute to IT and enterprise-wide projects, and help design, develop and implement solutions across systems such as CRM, Power Platform, Power BI and SharePoint, ensuring they meet organisational needs.

Additionally, you will:

· Create and maintain policies and governance frameworks for business applications

· Provide ongoing technical support and system enhancements

· Develop, test and implement bespoke solutions, ideally using the Power Platform

· Support end-user testing and training, producing clear and accessible documentation

About You

To be considered as an IT Business Analyst, you will need:

· Experience supporting business applications in a first- and second-line context

· Experience producing business process documentation and identifying improvement opportunities

· Demonstrable experience of effective stakeholder management to understand business objectives and to translate them into functional and technical requirements

· Experience creating comprehensive end-user documentation

· A strong understanding of Agile methodologies

· A strong understanding of managing and analysing large datasets

· Strong knowledge of ERP and CRM systems, Cloud and SAAS architectures, data mapping and integrations

· Good working knowledge of information security and GDPR principles

Other organisations may call this role Business Analyst, BA, Digital Business Analyst, IT Systems Analyst, Applications Business Analyst, Digital Systems Analyst, Business Systems Analyst, or Business Change Analyst.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an IT Business Analyst, please apply via the button shown. Successful candidates will be appointed on merit.

Healthcare Audit Data Analyst
£41,278 p.a. plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed Term Contract to 31 March 2027 (potential extension to 31 March 2030)

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly skilled Healthcare Audit Data Analyst to join our Research and Quality Improvement Directorate, which promotes evidence-based practice and improves health outcomes for children. This is an exciting opportunity to work on national audit programmes that shape paediatric care across the UK.

Reporting to the Project Manager (Audits), you will manage complex healthcare datasets, lead on data analysis using R/R Studio, and produce high-quality outputs for clinicians, commissioners, and policy makers. You’ll play a key role in delivering robust, reproducible analytical pipelines and ensuring data integrity and security throughout the audit lifecycle.

Key responsibilities include:

• Managing secure handling and analysis of complex audit datasets, ensuring compliance with data governance and protection requirements.
• Developing reproducible analytical pipelines to underpin audit outputs and support cross-audit working.
• Analysing large datasets using R/R Studio, producing results at unit, ICB, regional and national levels, and identifying trends and outliers.
• Maintaining robust data management processes within GitHub environments for version control and collaboration.
• Producing reports and data outputs for diverse audiences, including clinicians, commissioners, regulators, and patient stakeholders.
• Acting as a point of contact for technical and data-related queries from those submitting data for analysis.
• Planning analytical processes for upcoming projects and contributing to departmental reports, including interpretation and editorial content.
• Supporting the development and enhancement of data capture software and collaborating with internal and external stakeholders.

Essential skills and experience:

• Undergraduate degree or equivalent experience in social or medical science, statistics, or another numerate discipline.
• Proven experience using R/R Studio (or VS Code) for data cleaning, aggregation, recoding, merging, and advanced analysis (including regression).
• Experience producing high-quality written reports and documentation for varied audiences.
• Strong understanding of data governance, security, and version control, including experience with GitHub.
• Ability to manage and interrogate large, complex datasets and apply appropriate statistical methodologies.
• Excellent interpersonal skills and ability to build relationships with healthcare professionals.
• High level of numeracy, attention to detail, and accuracy.
• Strong IT skills, particularly in MS Excel, Word, and PowerPoint.

Desirable:

• Experience with Stata, SQL, or Python, and advanced Excel functions.
• Familiarity with Power BI or Quarto for data visualisation and reporting.
• Experience developing data export and dashboard reporting functions.
• Understanding of NHS organisational structures and experience preparing data for commissioners and regulators.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 08 February 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Location:  Hybrid working between the Aldgate, London office and home.  

A great opportunity has arisen for a Data Analyst working within our Data+Insight team. This is a key role that will help us develop our data culture and capabilities, drive organisational performance and impact, and support other teams in delivering on our mission.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will identify, collect, collate, analyse, and interpret data relevant to the activities and strategic aims of the organisation, delivering accurate, reliable, relevant, and timely insights. Contributing to the delivery of the organisation’s data strategy, delivering on strategic initiatives to enhance the organisation's data maturity and building a good data culture will also be key to the success of this role.

We are looking for an individual with excellent analytical and problem-solving skills, with the ability to analyse complex issues and data, draw insights, and make data-driven recommendations. You will be strong in data analysis and manipulation with proficiency in Python, R, and SQL (experience with Microsoft Fabric would also be advantageous) and have solid data visualisation skills with the ability to create easily digestible representations of analytical findings using relevant tools (our visualisation tool stack currently includes Power BI, Tableau, and Datawrapper).

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Due to high level of applications, this role may close earlier than the deadline. We encourage you to submit your application at the earliest opportunity to ensure consideration.

Closing Date: 10 February 2026

Ref 7289

Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support experience to join as our Service & Support Analyst.

Working closely with colleagues across the organisation to deliver high-quality, responsive digital, data and technology support, you'll play a crucial role in enabling teams to work efficiently and maximise impact for children.

This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Service & Support Analyst, you will be a key member of the Digital, Data and Technology (DDaT) function, providing first and second-line support to colleagues across Save the Children UK. You will ensure that technology services are reliable, accessible and easy to use, helping staff to do their jobs effectively.

You will troubleshoot incidents, fulfil service requests, work closely with suppliers and technical teams, and play an important role in improving service quality, user experience and operational efficiency.

In this role, you will:

• Provide 1st and 2nd line IT support to colleagues, managing incidents and service requests in line with agreed SLAs and ITIL processes.
• Support the installation, configuration and maintenance of desktops, laptops, mobile devices, peripherals and software.
• Work with third-line teams and external suppliers to resolve technical issues and reduce repeat incidents through effective problem management.
• Take ownership of support tasks, contributing to continuous improvement of processes, documentation and knowledge bases.
• Deliver clear, customer-focused communication and hands-on IT support, including supporting senior leaders to ensure a seamless IT experience.
• Maintain accurate IT asset and software licence records and support the setup and delivery of IT services for internal events and programmes.

About you

As well as bringing strong technical support expertise, you'll be passionate about promoting a culture of internal customer focus and customer service through your role.

To be successful, it is important that you have:

• Proven experience working in a 1st and/or 2nd line IT support role within an ITIL-based service environment.
• Strong technical knowledge of desktop and mobile hardware, operating systems, and modern workplace technologies, including Office 365 (user and resource administration, SharePoint site administration, Teams/Planner setup).
• Experience supporting and troubleshooting applications and user accounts, with experience in administering Active Directory.
• Experience in troubleshooting, repairing and upgrading hardware, including desktops, laptops and mobile devices.
• Network booting (PXE), SCCM and command line experience.
• Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Strong organisational skills, with the ability to prioritise workload, manage incidents effectively, and work collaboratively across teams.
• A proactive, improvement-focused mindset with a passion for technology and delivering a positive customer experience.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working: On-site - this role will be based at our office in Farringdon, London. This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon 5 days per week. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

Out of hours working 

From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.

In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Prospectus is delighted to be supporting our client in the recruitment of an Impact and Data Analyst role.  Working closely with the CEO and board,  the role is part time, working 2.5 days per week.

The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.

The Impact and Data Analyst is a new role, supporting the Board in exercising effective oversight of good governance, impact and DEI across the Operating Companies.  The focus of the role is to review, synthesise and interpret information and evidence provided by the Operating Companies and other relevant sources, to support Board-level assurance, insight and decision-making. 

The successful candidate will have sufficient technical expertise to assess the quality and credibility of data and evidence, and to support proportionate analysis or synthesis where this adds value to Board oversight. Other requirements of the role include the sound understanding of governance, impact or DEI related concepts, proficiency in using data analysis tools (e.g. Excel, Power BI, Tableau, R, Python, NVivo), to undertake analysis and develop outputs that support synthesis and Board-level insight, and to assess the robustness, reliability and limitations of evidence provided.  Experience within a non-profit or impact led environment would be a bonus.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

£45,000 per annum

12 Month Fixed Term Contract with the potential to become Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Senior Data Analyst. The purpose of this role is to help UNICEF UK’s understanding of the world in which we operate. Specifically, it will derive insight from UUK data sets and build data pipelines and data products to support better decision making. This role will champion an evidence-based decision-making culture and operate in a consultancy style approach. 

Skills

- Strong dashboarding and visualisation skills including Power BI.

- Cloud-based warehouse/data lake infrastructure and tools (AWS, Snowflake, etc.).

- Knowledge of SQL and Python or R.

- Operational knowledge of dbt Cloud.

- Knowledge of predictive models and data for decision making.

Experience

- Experience with combining, transforming, analysing and presenting complex data sets into actionable insights.

- History of introducing new analytical techniques into an organisation.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 5 February 2026.

Interview date: Thursday 26 February 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

 

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

The British Psychological Society (BPS) is the learned society and professional body for psychology and psychologists in the UK. We use high‑quality research, data and insight to empower our members and strengthen the impact of psychology. By championing rigorous evidence, high standards and best practice, we raise the profile of the discipline and its contribution to society.

About the Role

We are seeking an exceptional strategic leader to join us as Head of Research and Analysis. This pivotal role will strengthen the evidence base for psychological practice, enhance member value and inform policy and strategic decision‑making across the organisation.

You will lead a multi‑disciplinary team of researchers, insight specialists and data analysts to deliver high‑quality research, analysis and evaluation. Your work will shape our understanding of the psychological workforce across the UK, support the development of products and services, and generate the evidence needed to influence policy and the wider research landscape.

This is an exciting opportunity for a visionary leader who can combine methodological expertise with the ability to translate insight into meaningful impact.

What You’ll Do

• Lead the development and delivery of the BPS Research and Analysis strategy.
• Oversee research standards, quality assurance processes and learned society functions, including awards and grants.
• Design, commission and deliver complex mixed‑method research and evaluation projects.
• Analyse internal and external datasets to generate actionable insight for policy, workforce planning and strategic development.
• Provide research, ethics and evaluation advice to member networks.
• Deliver market research and behavioural insights to inform member engagement.
• Build a horizon‑scanning function to identify emerging trends, risks and opportunities.
• Lead and develop a high‑performing team, manage budgets and oversee commissioned research.
• Build strong relationships with universities, research funders, learned societies and other key partners.
• Support the Research Board, Ethics Committee and associated groups.

About You

You will be an inspirational leader with extensive experience in research, analysis and insight generation. You will have:

• A degree in psychology, economics, statistics or a related quantitative field.
• Proven experience leading multi‑disciplinary research and analysis teams.
• Expertise in qualitative and quantitative research, mixed methods and workforce analytics.
• Strong knowledge of statistical analysis, forecasting and horizon scanning.
• Experience using research and insights to drive strategic and commercial outcomes.
• Excellent communication, stakeholder management and leadership skills.
• Experience managing budgets and external suppliers.

Why Join Us?

This is a unique opportunity to shape the future of psychological research and practice across the UK. We offer professional development opportunities, flexible working, and a supportive, inclusive environment where your work will have meaningful impact.

How to Apply

To apply, please submit your CV and a supporting statement detailing how you meet the criteria. Please note that applications without a supporting statement may not be considered.

The closing date for applications is 6th February 2026. Interviews will be held remotely and will include a short practical exercise.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.