Application support analyst jobs
Be the friendly face of Tech Support - Join us as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We're looking for 2 x enthusiastic IT Service Desk Analysts to join our team in Cardiff and be the first point of contact for our internal customers.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
What You'll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their Victim Support computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects-your ideas and input will always be valued!
Who We're Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join Us?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you looking to gain hands-on experience to kickstart your career in housing and property services?
We have an exciting 2 year Trainee Asset Data Analyst opportunity, joining the St Mungo’s Reinvestment and Sustainability Team. This full-time role combines practical work with a recognised qualification, giving you the skills and knowledge to build a career in property and asset management.
In the role of Trainee Asset Data Analyst, you have the chance to make a real impact on housing quality and residents’ lives at St Mungo’s. why not join us and help deliver safe, secure homes that rebuild lives?
What you’ll do in the trainee role:
- Year 1: Learn the foundations of property services, supporting our admin team and Asset Data and Programme.
- Staffing the service desk and handling queries via phone and email from residents, contractors, and colleagues.
- Provide excellent customer service alongside the service desk, and use relevant IT systems to process maintenance requests and reactive repairs.
- Year 2: Work alongside the Asset Data and Programme Manager learning how to collect, plan and report on asset data and information, model the annual investment programmes and implement projects and systems.
- Complete a structured training programme, and work towards a professional qualification (CIH Level 2–4)
- Attend formal learning off site whilst working towards a recognised qualification.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
If you’re eager to learn and ready for a new challenge, we’d love to hear from you!
You’ll bring:
- An interest in social housing or property management, and how data systems are used to to record, organise and understand information about buildings or assets (experience is a bonus).
- Strong admin skills and confidence with Microsoft Office; willing to learn new systems.
- Clear written and verbal communication, with a focus on great customer service.
- A proactive attitude to learning and personal development.
- Practical problem-solving skills and the ability to follow instructions.
- Good time management and organisational skills. Able to balance full-time work with formal study.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 1 December 2025
Interview and assessments on 17 – 19 December 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Location: Bradford or Peterborough, Hybrid with travel as required.
Salary: £46,022 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
Ready to turn data into decisions that shape the future?
At Accent, we’re on an exciting journey to transform how we understand and serve our customers. We’re looking for a Senior Data Analyst who thrives on curiosity, stakeholder engagement, and delivering tangible value – not just building dashboards, but driving real outcomes. You’ll play a critical role in shaping Accent’s customer strategy and operational excellence. Your insights will directly influence service improvements and customer satisfaction. This isn’t about reporting for reporting’s sake, it’s about moving the dial and enabling proactive decision-making.
What you’ll do
• Lead performance reporting that drives strategic decisions.
• Develop predictive models to anticipate customer needs.
• Enable and evolve our data platform and CRM capabilities.
• Collaborate with internal stakeholders to ensure data-driven influence across the organisation.
• Help build a data community at Accent – knowledge sharing, external speakers, and fresh ideas welcome.
About you:
• Proven experience in data analysis with a strong track record of creating performance reports and predictive models.
• Strong experience with data visualisation and business intelligence tools (e.g., Power BI, Tableau, Qlik)
• Demonstrated ability to build predictive models using statistical or machine learning techniques.
• Experience working with large datasets, preferably in the housing, public sector, or not for profit sector.
• Excellent analytical and problem-solving skills with a customer-centric mindset.
• Strong communication skills with the ability to present complex findings to senior stakeholders and non-technical audiences.
• Ability to work independently, manage multiple priorities, and deliver high-quality work to deadlines.
• Degree or experience in Data Science, Statistics, Business Analytics, Mathematics, or a relevant experience.
• Experience in predictive analytics, forecasting, or machine learning applications in a business context.
• Knowledge of data protection regulations (GDPR) and best practices.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Senior Data Analyst, Data Analyst, Senior Analyst, Business Intelligence Analyst, BI Analyst, Insight Analyst, Predictive Analytics Analyst, Data Insights Analyst, Reporting Analyst, Performance Analyst, etc.
REF-225 238
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Analyst will serve as a key member of the UK team, supporting our core areas of research, communications, partnership, and client work. They will help us to develop our technical expertise, with new statistical modelling approaches to understanding public opinion and new software scripts to automate our workflows. The role will be based in our London office Monday-Thursday with Friday at the office or working at home. The postholder will report to our Research and Analysis Manager.
ABOUT THIS ROLE
The Analyst will serve as a key member of the UK team, supporting our core areas of research, communications, partnership, and client work. They will help us to develop our technical expertise, with new statistical modelling approaches to understanding public opinion and new software scripts to automate our workflows. The role will be based in our London office Monday-Thursday with Friday at the office or working at home. The postholder will report to our Research and Analysis Manager.
Analysis
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Translating public opinion data into insights for diverse audiences including policymakers, media, and the general public
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Performing analysis using techniques including cluster analysis, multi-level regression modelling, conjoint analysis and MaxDiff analysis
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Telling compelling stories through creative data visualisation
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Proactively expanding the team’s analytical capabilities
Research
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End-to-end project management for public opinion research projects from design to execution, analysis and presentation of insights
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Conducting quantitative fieldwork including survey drafting and executing advanced survey experiments
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Upholding a culture of best research practice, including supporting global colleagues with research queries
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Continually innovating on More in Common’s research methodologies
Dissemination and partnerships
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An ability to write well and communicate technical stories to non-technical audiences
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Managing external relationships with clients, partners and research vendors
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Identifying and recruiting new partners and opportunities across business, civil society and the public sector
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Designing insights products to disseminate our insights and research
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Drafting and co-authoring public-facing research reports and briefings
QUALIFICATIONS AND EXPERIENCE
Advanced proficiency coding is a requirement for this role, preferably in R. Candidates who do not have advanced proficiency in coding should consider applying for the Research Associate role.
Beyond this, the following would be an asset:
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Demonstrated expertise extracting meaningful insights from complex data sets
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Strong data visualisation skills, with the ability to communicate insights to diverse audiences
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Good understanding of statistical methods including regression modelling and hypothesis testing
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Keen interest in learning new analytical techniques
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A track record of project management
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Curiosity for understanding and engaging people, and a desire to tell new stories that focus on building upon common ground in Britain today
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An understanding of the UK political system and a keen interest in current affairs and UK public policy
We understand that not everyone with the required skillset with this role will come from a political background - that is fine! We are more interested in your technical skillset and your willingness to apply it to tackling some of the biggest issues in understanding the forces driving British society apart.
OTHER INFORMATION
Simultaneously, we are also recruiting for a Research Associate, anyone with skill sets more suited for this role, can apply here
COMPENSATION AND CONDITIONS
Competitive salary (£37,000-£47,000) plus excellent benefits including private health insurance, generous leave policy, and a personal learning and growth budget
DEADLINES AND HOW TO APPLY
The application deadline is at Thursday 27 November 23:59.
Applications should include a short cover letter (max. one page) and a CV.
Please apply following the link below.
Indicative Timeline (please note these dates remain subject to change)
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Initial conversation with a hiring manager - w/c 1st December
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Meetings with Team Members and final interviews: w/c 15th December
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We expect to make an offer to the successful candidate by w/c 22nd December
Location: Home-based with regular travel to the Guildford office
Job Type: Full-time, 37.5 hours per week
Contract Type: Permanent
Salary: £27,646 to £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
Cycling UK’s customer relationship management tool (CRM) is a key enabler in maximizing income, attracting and retaining key audiences and the delivery of successful programmes, ranging from commercial to behaviour change. The CRM Services team’s main goal is to be a successful business partner to the other Cycling UK functions.
As the CRM Services Developer you will support with maintaining and improving the day to day processes of Cycling UK's Microsoft Dynamics. Acting within a business partner capacity you will support other Cycling UK staff to provide day to day support and training, evolve and develop new solutions where Microsoft Dynamics plays a role
If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
This role is home based with expected travel to London and Guildford.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: CRM Specialist, CRM Administrator, Business Systems Analyst, Digital Systems Developer, Technical Support Engineer, Application Support Analyst, Systems Developer, Data Developer, IT Developer, etc.
REF-224 879
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst!
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers.
Position: IT Service Desk Analyst
Location: St. Mellons, Cardiff
Hours: Full time 37.5 hours per week
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
What You’ll Do
- Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally.
- Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations.
- Support users with their computers, Microsoft Windows, Office, and more.
- Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence.
- Participate in team meetings, workshops, and IT projects your ideas and input will always be valued!
Who We’re Looking For:
- Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment.
- Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting.
- A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way.
- Organised, proactive, and able to prioritise tasks in a busy environment.
- Eager to learn, share knowledge, and contribute to a positive team culture.
Why Join the Team?
- Be part of a supportive, inclusive team that values your growth and well-being.
- Opportunities for professional development.
- Make a real impact by supporting colleagues who deliver vital services for Victim Support.
- Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment.
Ready to Make a Difference?
If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Insights and Research Manager (Interim)
We are thrilled to be partnering once again with World Vision UK. As a global Christian humanitarian organisation, World Vision is devoted to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. With a commitment to faith in action, they bring transformation to the most vulnerable – driven by God’s unconditional love and compassion.
We’re now seeking an experienced and visionary Interim Senior Fundraising Insights and Research Manager to cover the postholder’s maternity leave. This is a strategic, high-impact role for a data-driven leader who can unlock insight to maximise supporter engagement and drive income growth. You’ll shape and lead the research and insight function, transforming data into clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.
You’ll also lead the development of new supporter segmentation strategies, harness technology to improve CRM systems, and play a key role in World Vision’s ambitious plans to scale Child Sponsorship. From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.
The successful candidate must be able to demonstrate:
• Significant leadership experience in research, data analysis, or fundraising insight, ideally within the non-profit or digital fundraising space.
• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.
• Proven ability to lead a team, communicate complex insights clearly, and influence senior stakeholders.
• Strong technical skills including CRM systems (e.g. Salesforce), data compliance (GDPR), and advanced Excel capabilities.
• A passion for innovation – with an eye on emerging technologies like AI, machine learning, and automation tools.
This is a unique opportunity for a practising Christian professional to lead with purpose. You’ll join a passionate, faith-led team committed to transforming lives and championing the wellbeing of the world’s most vulnerable children.
This role is subject to a basic DBS check, which will be carried out by the employer.
For more information, please contact Adam Stacey, CEO, Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, or any other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Closing date for applications: 16 December 2025
As this is an interim role candidates will be interviewed on a rolling basis. The job could be closed early if a suitable candidate is found.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 per week (Monday to Friday)
Salary: £29,765 + £3,000 South East Weighting per annum
Contract: Full-time, permanent
We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals.
Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none.
You will need to have:
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Excellent organisational and administrative skills.
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Experience of leading and motivating a team.
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Strong interpersonal and communication skills.
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Good working knowledge of Microsoft Office and familiarity with accounting processes.
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The ability to work both independently and collaboratively.
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.
Applications will be reviewed upon receipt.
Help us harness the power of data to improve lives.
Are you a collaborative, technically skilled Data Engineer with the ability to design, implement and maintain a data warehouse? This is a hands-on role where you’ll design and deliver data pipelines, support colleagues in using data effectively, and help shape our data strategy. You’ll be a key part of our journey to becoming a more insight-driven organisation.
Contract
- £45,000 per annum plus benefits
- Full time (35hrs per week)
- Fixed Term Contract (12 months) with potential to extend
- Hybrid working with link to Ewell, Surrey or London office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Design and manage a data warehouse to support analysis of our listener services
- Build data pipelines and transform data for actionable insights using analytical techniques
- Coordinate the use of data to inform service improvement
- Support colleagues to use and present data confidently and clearly
- Champion good data quality, governance and management practices
- Collaborate across multiple teams and stakeholders
- Advise senior leaders, enabling them to make data-informed decisions
What you’ll bring
- A degree in a mathematical, scientific or computing subject (or equivalent experience)
- Experience in a data engineering or senior data analyst role
- Strong SQL skills and familiarity with cloud systems
- Proficiency in Python, R or other analytical programming language
- Ability to translate technical concepts for non-technical audiences
- Experience with data ingestion, workflow orchestration and data transformation
- A collaborative mindset and excellent communication skills
- Critical thinking and problem-solving skills
- Ability to write clear documentation and guidance
- Understanding of machine learning/AI and ethical data use (desirable)
- Experience in the charity or not-for-profit sector (desirable)
Full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Wednesday 26th November 2025 @ 09:00am
Interviews: w/c 1st December 2025
The client requests no contact from agencies or media sales.
Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
We are looking to recruit a dynamic and visionary individual to join Canterbury Cathedral as a Governance Officer. Providing strategic leadership of governance across the organisation, ensuring compliance with statutory and regulatory requirements, promoting best practice, and supporting the effective operation of the Board (Chapter) and it's committees.
As a Governance Officer, you will ensure that the organisation operates within the legal, regulatory, and best practice frameworks applicable to the charitable, religious organisations.
Key Responsibilities
- Provide authoritative guidance and advice to Chapter, Committees, SLT and staff members on governance best practice and interpretation of governing documents.
- Act as Clerk to Chapter and our Senior Leadership Team, ensuring agendas are focused, meetings are compliant, and decision-making supports strategic objectives, taking responsibility for communicating these throughout the organisation.
- Lead the development and delivery of the organisations governance strategy, ensuring structures, policies and processes are effective, proportionate, and aligned to the strategic plan and community values.
- Review, develop and maintain governance policies and procedures (e.g. conflict of interest, whistleblowing, risk, delegation of authority), ensuring they are up to date and prepared for audits as required.
- Produce the Cathedrals Annual Governance Statement for approval by Chapter.
- Support recruitment, induction, and training of Chapter and Committee members, fostering an informed and engaged governance community. Oversee systems for board and committee effectiveness reviews including commissioning of external reviews where required.
- Maintain statutory and regulatory compliance: ensure filings with the Charity Commission, Companies House (if relevant), and other regulatory bodies are completed accurately and on time.
- Monitor developments in charity law, regulation, and governance best practices; ensure the organisations governance practices are aligned.
- Check reports for completeness and quality assurance in terms of content and format, and dispatch agenda in accordance with agreed deadlines.
What We're Looking For
- Good understanding of charity governance, legal and regulatory requirements (e.g. Charity Commission, Companies House, relevant legislation).
- Experience in policy drafting and implementation.
- Knowledge of risk management practices.
- Some legal or compliance training or professional qualification.
- Understanding of the requirements of the Charity Commission.
- Ability to collate accurate and relevant performance data.
- Articulate with excellent communication and interpersonal skills.
- Resilient and flexible.
- Ability to influence others to achieve required outcomes.
Please see the full job description and person specification for further details.
Interviews will be taking place on the 16th December 2025 in person at Canterbury Cathedral.
For your application to be considered, you will need to complete the attached application form.
£40,500 - £47,700 per annum
Fixed term - 12 months, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer.
You’ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You’ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money.
This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ‘why’ behind our insights and help others see the value of customer research in decision-making.
You will be part of a passionate team that’s focused on making a real difference for people affected by prostate cancer.
What we want from you
You are a research specialist with a strong track record in managing both quantitative and qualitative projects - from design and methodology to delivery and insight communication. You know how to turn complex data into clear, actionable recommendations and are confident presenting findings to a range of audiences.
You are curious, collaborative, and commercially minded, with a proactive approach and a passion for customer insight. You have worked with tools like Displayr, TGI, Toluna, Tableau or similar, and you understand the charity fundraising landscape.
We are looking for someone who is committed to equity, diversity, inclusion and allyship, and who brings a fresh perspective to our work. If you are excited by the idea of helping us grow our impact through evidence-based decision making, we would love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Thursday 27th November 2025 Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of 1 December 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Location: Bradford, Hybrid with travel to other sites as required.
Salary: £32,755 per annum
Permanent, 35 hours per week, Monday – Friday, 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
Are you passionate about planning, governance, and driving change?
It’s an exciting time to join Accent and be part of our growing Transformation team. You’ll be joining at a pivotal moment where you can truly make your mark - right at the centre of initiatives that improve how we work for our colleagues and customers. As a PMO Coordinator, you’ll be the engine behind planning and governance excellence, enabling consistent portfolio governance, demand management, and portfolio reporting. Your support will drive continuous improvement in PMO processes and decision-making, helping us deliver smarter, faster, and better.
What you’ll do
• Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively.
• Lead governance forums, including stage-gate reviews - capturing progress, risks, and actions to keep delivery on course.
• Maintain and update the Portfolio Dependency Log, providing visibility of interdependencies and potential impacts.
• Support the PMO in collecting resource forecast data from all projects and consolidating into a clear portfolio view.
• Act as a champion of change, influencing adoption of new processes, tools, and mindsets across the business.
• Use strong stakeholder engagement and influencing skills to bring diverse teams on the journey and embed data-driven decision-making.
About you
• Foundation-level Project Management qualification (e.g. PRINCE2 Foundation, APM, PFQ) or equivalent experience
• Previous relevant experience in portfolio/PMO coordination
• Good understanding of project management methodologies and governance processes.
• Proven ability to coordinate multiple portfolio workstreams in a busy, fast-paced environment.
• Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively.
• Strong influencing skills to bring stakeholders on the journey and embed data-driven decision-making.
• Champion of change – able to influence adoption of new processes, tools, and mindsets across the business.
• Clear and effective communication skills, able to convey information to both technical and non-technical audiences.
• Comfortable preparing and presenting updates to colleagues at various levels.
• Attention to detail and commitment to maintaining accurate and up-to-date documentation.
• Experience using portfolio or project management tools (e.g., Outlook, Sharepoint, MS Teams, MS Project, JIRA, Power BI, or similar).
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Portfolio Coordinator, PMO Coordinator, Project Management Office Coordinator, Portfolio Management, Programme Support Officer, Project Support Officer, Transformation PMO, Governance Coordinator, Change Coordinator, PMO Analyst, etc.
REF-225 236
Location: St Albans, Hertfordshire, AL1 3JE
Hours: Full-time (37 hours per week)
Contract Type: Permanent
Salary: £38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Flexible working options (including hybrid)
About the role
St Albans City and District Council is seeking a skilled Financial Transactions Supervisor to oversee accounts payable, receivable, and cash handling operations. You will supervise a small team, ensuring accurate and timely financial transactions and reconciliations. Key responsibilities include monitoring regulatory compliance, guiding team members, and improving procedures. Strong technical knowledge of financial systems, leadership experience, and the ability to interpret financial regulations are essential.
About you
You are a confident leader with a strong understanding of financial systems and practices. Your attention to detail ensures accuracy in financial transactions, and you’re skilled in reconciliations and compliance with regulations like VAT and financial legislation. You’re highly organised, able to manage multiple tasks, and support your team effectively, offering guidance and training where needed. Excellent problem-solving skills help you address complex financial issues, and you’re comfortable working with large data sets, using Excel to analyse and present financial information. Your communication and interpersonal skills enable you to work well with both financial and non-financial colleagues.
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will be receiving support, training, and guidance to ensure that you settle in your role.
If you are enthusiastic, pro-active, proficient in using Excel, with strong attention to detail, with strong organisational and communication skills and if you are ready for a new challenge, we would love to hear from you!
A minimum of AAT Level 3 is required.
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station. It is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
This post is subject to a Basic Disclosure Check.
Closing date for applications: 30 November 2025
Interviews are scheduled for w/c: As soon as possible
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, Operations Management, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable, Senior Credit Controller, Billing Analyst, Credit Control Manager etc.
REF-224 991
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a newly created role offering the chance to build S&G Mind’s data function from the ground up and shape how information drives real impact for people using our mental health services. We are seeking someone who can combine strong technical skill with a commitment to improving systems, insight, and organisational learning.
As our Data & Insights Officer, you will play a central role in ensuring that our data is accurate, secure, and effectively used to guide decision-making. You will lead on the development of high-quality reporting, performance insight, and data visualisation, helping teams understand what our information tells us and how it can support improvement.
The role sits at the heart of our quality and assurance work. You will strengthen our governance practices, support colleagues with data protection responsibilities, and ensure our systems meet national expectations, including the Mental Health Services Data Set (MHSDS). Working across S&G Mind, you will help embed consistent processes, improve data literacy, and promote a culture of accountability and good stewardship.
This position is well suited to someone methodical, proactive, and confident working across multiple platforms and datasets. You will thrive if you enjoy improving systems, streamlining workflows, and turning complex information into clear, meaningful insight.
Joining S&G Mind means becoming part of an organisation committed to supporting people experiencing mental health difficulties across Swindon and Gloucestershire. You will have access to flexible working arrangements, generous leave, ongoing training, and the opportunity to make a tangible difference within a respected local charity.
If you have the technical expertise and the motivation to build something genuinely impactful, we would welcome your application.
Please submit your CV and a supporting statement outlining how you meet the essential criteria for this role. Ensure your supporting statement addresses your relevant experience with data systems, information governance, and insight reporting.
Shortlisted candidates will be invited to interview, which may include a short practical task.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Director, Europe
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Director, Europe
Closing date: 21st November 2025
Salary: London £100,000 to £130,000 / Brussels TBC
Type of employment: Fixed term until end of December 2027
We will be reviewing applications, and the role might close before the stated deadline depending on application volume. Early applications are encouraged.
The Clean Air Fund is looking to recruit a Project Director to lead a major new initiative supporting the implementation of the revised Ambient Air Quality Directive (AAQD) across nine EU Member States. This is an exciting opportunity to shape and deliver a multi-country programme focused on reducing air pollution and climate emissions in Europe.
As Project Director, you will be responsible for establishing and overseeing the Europe Clean Air Quality project, ensuring it is well set up with strong governance, strategy, and stakeholder engagement. You will lead a dedicated project team, manage relationships with funders and partners, and supervise grant-making and technical assistance efforts across targeted Member States.
Key responsibilities include:
- Defining and implementing strategy across nine EU Member States and pan-EU initiatives.
- Leading technical assistance, policy advocacy, and strategic communications projects.
- Building partnerships with stakeholders in the most polluted regions to support AAQD transposition and implementation.
- Managing a team of project managers, analysts, consultants, and grantee partners.
- Overseeing operational planning, budgeting, and reporting to senior leadership and funders.
- Representing the project externally and ensuring alignment with Clean Air Fund’s broader Europe portfolio
To be successful in this role, you will have:
- Extensive experience managing high-value, multi-country projects in the EU or internationally.
- Deep knowledge of energy transition or climate policy in the EU; air pollution expertise is a plus.
- Strong strategic, leadership, and project management skills.
- Proven ability to manage budgets, grants, and complex stakeholder relationships.
- Familiarity with EU institutions and political economy.
- Excellent communication and presentation skills.
- Fluency in English; additional European languages (e.g. German, French) are highly desirable.
Our Culture
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
Unfortunately, we are unable to provide individual feedback at the shortlisting stage.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.











