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Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.

Make a real difference

You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.

The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.

What you’ll bring

• A full, clean driving licence and access to your own vehicle
• A strong passion for supporting individuals with diverse and complex needs.
• Dedicated to providing inclusive and compassionate support to people from all backgrounds.
• A strong understanding of the challenges facing homeless young people
• Excellent interpersonal skills and the ability to engage and motivate young people
• Confidence managing varied workloads and competing priorities
• Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
• A clear understanding of confidentiality, professional boundaries and integrity
• The ability to work independently and as part of a supportive team
• Flexibility in approach and a commitment to learning and development
• Knowledge of the voluntary sector (desirable)

What we offer

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (increasing to 28 with service)
• An extra day off for your birthday
• Holiday purchase scheme and hybrid working
• Mileage paid for work‑related travel
• People’s Pension and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay scheme (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)

If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these documents to our recruitment portal to complete the application process.

Closing Date 30 April 2026.  Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

We're looking for a kind, compassionate and resilient Peer Support Worker join our Mental Health Social Care Service in Croydon. .

£31,554.00 per annum, working 40 hours per week.

To support your application, please email a covering letter to , quoting the job title in the subject line.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

Look Ahead are preparing to deliver two new community services in Croydon supporting people with their mental health in the community. This includes a Mental Health Crisis Prevention & Outreach Service, and a Housing & Social Support Navigation service. This role involves shift work including evenings, weekends and bank holidays, but does not involve working at night after 10:30pm..

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Appropriately using the lens of their lived experience to provide boundaried and effective support to people facing similar challenges.
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Lived experience in an area relevant to our customer group (Housing, Mental Health, Complex Needs)

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

About the role:

Step into a role where your work has immediate and lasting impact. At LaunchPad, our 14-bed assessment hub in Newham, you’ll support people coming directly off the street who are navigating multiple disadvantage, including mental health, substance use and physical health needs. This is more than a place of safety, it’s a turning point. You’ll build trusted relationships, work intensively with a small caseload, and support people to stabilise, reconnect with services and take meaningful steps towards longer-term housing. You’ll carry out assessments, co-produce support plans and be alongside clients day to day as they work towards their goals.

Working alongside a passionate, committed team, you’ll play a key role in reducing street homelessness across Newham. No two days will look the same. You’ll work in partnership with services across the borough, advocate for your clients and help them navigate systems that can often feel out of reach. You’ll be part of a service designed for people facing some of the greatest barriers, where persistence, creativity and compassion really matter.

At Single Homeless Project (SHP), we’re serious about your growth. You’ll have access to specialist training, clear progression pathways and the support you need to build a long-term career making a real difference to homeless Londoners.

About you:

• You’ve supported adults navigating multiple disadvantage, including mental health, substance use and homelessness
• You know how to build trust, even with people who may be unsure about engaging with services
• You’re confident supporting people to move into and sustain longer-term housing, including PRS and supported accommodation
• You can assess risk, plan meaningful support and stay calm and responsive when things feel challenging or unpredictable
• You’re organised and comfortable working with systems and partner agencies to keep support coordinated and on track

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 26th April at midnight

Interview Date: Tuesday 5th May Online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station.

Salary: £27,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.

About the Role

We’re hiring a Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services.

As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our residents and participants back into the community. Providing pathways, support and appropriate interventions that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes. You’ll play a vital role in residents’ rehabilitation and reintegration, ensuring the service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health with additional needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Ensure the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Support residents with taking their correct medication as required
• Keeping support plans up to date using our online portal
• Maintain accurate and up to date risk assessments for each resident, ensuring risks are reviewed regularly and adjustments are made promptly as their needs change
• Deliver weekly keywork sessions with allocated residents, directly supporting their recovery by setting SMART goals and monitoring progress to help them move forward confidently and safely

About You

We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual’s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided.

• Experience working with people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.

You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.

This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.

Role Summary

The Pathways Youth Worker is responsible for supporting young people aged 16–19 who are not in education, employment, or training to move away from harm and progress towards positive, sustainable futures.

They build trusted, consistent relationships with young people facing complex barriers, providing tailored one-to-one support that promotes independence, resilience, and informed decision making. Through skilled assessment, planning, and delivery of targeted interventions, they help young people reduce risk, disengage from harmful lifestyles, and develop the confidence and life skills needed for adulthood.

Working in partnership with families, local services, and professional networks, the Pathways Youth Worker ensures young people receive coordinated, high-quality support that is rooted in safeguarding, youth voice, and strengths-based practice. Their work enables young people to access education, training, or employment and to sustain positive change over time

Role Information

• Location: The Shrewsbury House Youth & Community Centre (The Shewsy), Liverpool, L5 3PE 
• Salary: £29,000 – £31,000 (depending on experience) 
• Hours: Full-time (37 hours per week, including 3 evenings per week) 
• Contract: Permanent 
• Annual Leave: 22 days + bank holidays 
• Benefits: NEST Pension, Employee Assistance Programme (EAP), Professional Development Opportunities

Key Responsibilities 

1. Engagement, Intervention & Relationship Building 

• Assess individual needs and risks, then design and deliver tailored interventions, both one-to-one and in groups, to support behaviour change and personal progression. 
• Use trauma-informed, strengths-based approaches to build trust and promote positive change 
• Empower young people to set and take ownership of their own goals and progression plans 
• Coach and guide young people in developing life skills, emotional regulation, and positive decision-making, while constructively challenging and supporting them to leave harmful behaviours behind. 
• Maintain comprehensive case management records, documenting interventions, progress, and outcomes for each young person 

2. Pathways, Partnerships & Opportunity Creation 

• Build strong relationships with local employers, training providers, and community organisations to develop pathways into employment, apprenticeships, and further education 
• Work in partnership with schools, colleges, youth offending services, and other agencies 
• Advocate for young people with employers, colleges, and agencies to overcome barriers to engagement 
• Support young people to sustain placements, courses, or employment through ongoing mentoring 
• Track progression destinations and longer-term outcomes 

3. Work Readiness & Life Skills Development 

• Ensure life skills delivery directly supports young people’s readiness for work, training, and independent adulthood, including. 
• Prepare young people for the world of work by developing their CV writing and application skills, equipping them for interviews, and fostering an understanding of workplace expectations and behaviours. 
• Support access to accreditation and recognised qualifications where appropriate 

Additional Responsibilities 

• Maintain clear professional boundaries and work in line with safeguarding, data protection, and information-sharing policies 
• Contribute to risk management and contextual safeguarding discussions where required 
• Create a safe, inclusive, and welcoming environment 
• Contribute to wider youth provision where needed 
• Work flexibly to meet the needs of young people, including evening work, with patterns reviewed as engagement becomes established 
• Contribute to continuous improvement and organisational development 

Person Specification 

Essential 

• Level 3 (or above) qualification in Youth Work or related field 
• Experience working with 16–19-year-olds, particularly those who are NEET or at risk 
• Experience delivering targeted interventions and behaviour change support 
• Strong relationship-building and engagement skills 
• Ability to assess risk and develop intervention plans 
• Experience working in partnership with external agencies 
• Understanding of safeguarding and professional boundaries 
• Strong organisational and communication skills 
• Experience managing a caseload and evidencing outcomes 
• Ability to maintain high-quality case notes and monitoring data 
• Confidence working with young people experiencing multiple and complex needs 

Desirable 

• Knowledge of youth justice, exploitation, or contextual safeguarding 
• Experience supporting young people into employment or training 
• Understanding of emotional regulation or trauma-informed practice 
• Knowledge of the local Liverpool context 
• Understanding of employability frameworks, NEET reduction, or transition programmes 
• Experience of delivering group programmes or structured courses 
• Knowledge of benefit systems, post-16 pathways, or barriers to participation 

Personal Qualites

• Passionate about improving outcomes for young people 
• Able to challenge and support in equal measure 
• Resilient and calm under pressure 
• Proactive and solutions-focused 
• Committed to The Shewsy value: People matter more than things 
• Able to work independently, using professional judgement while maintaining accountability 

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day. 

HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing. 

The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.

The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided. 

Relevant experience is desirable but not essential.

Salary: £29,000 – £32,000 per annum

Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)

Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.

Requirements - this job is for you if you:

• Have good written and oral communication skills in English and can liaise with external agencies in a professional manner 
• Can communicate compassionately and build trust to help people navigate challenging circumstances
• Have good IT literacy and organisational skills
• Can take initiative as a member of a team
• Can work under emotional pressure and respond to stressful situations professionally and with integrity

What will you do in the role?

• Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings 
• Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
• Arrange viewings of suitable properties with clients and liaise with agents and landlords
• Make referrals to hostels and supported housing
• Assist clients to access grants and with benefit claims
• Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
• Update client records and referrers using our CRM system, In-Form.
• Work with the team to keep improving the service

Desirable Experience and skills:

At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:

• Working within a team of professional staff
• Successfully building relationships with a variety of stakeholders
• Experience of working with a charity/third sector organisation
• Working or serving within an organisation with a Christian ethos
• Supporting people to resolve issues with benefit claims
• Personal experience of overcoming homelessness or disadvantage
• Supporting people to access or sustain accommodation 

Equal Opportunities:

HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.

We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.

Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

DBS checks:

Due to the nature of the role, a criminal record check is required before a final job offer is made.

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.

We look forward to hearing from you!

Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Cumberland and Westmorland & Furness.

We have multiple positions available based in Cumberland covering the North, West and Westmorland & Furness, Barrow.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role

These roles are based in Cumberland North (Carlisle), Cumberland West (Workington) and Westmorland & Furness (Barrow). There is a requirements to travel to meet clients & work across areas as required, with a combination of home and office working.

As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis.

You will need: -

You will have a thorough understanding of domestic abuse and its impact on child victim/survivors.

You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position.

To be successful in this role you should have good IT skills & thorough safe guarding awareness.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

JOB TITLE: Kinship Community & Family Support Worker

RESPONSIBLE TO: Kinship Services Manager

HOURS OF WORK Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible

SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing)

Grade 4 / £28,615 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

•Kinship Services Manager

•Adoption UK Scotland and Kinship service colleagues

•The Adoption and Kinship Community in Scotland

•Local Authorities and external commissioners

PURPOSE OF THE ROLE

·To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities.

·To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability.

·To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model.

·Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network.

·To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

·To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services.

·Work collaboratively with colleagues across all services areas of Adoption UK

MAIN DUTIES AND RESPONSIBILITIES

·Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows.

·Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

·To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements

·To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes

·To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate.

·To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.

·To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers

Knowledge and experience

• Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential)
• Experience of engagement and direct work with families (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)

Qualifications and Education

• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

About You:

You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team.

You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks.

Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills.

Main Purpose Of The Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

• Maintain a safe, clean and welcoming environment.

• To support and encourage clients to care for themselves and develop independent living skills.

• To assess and manage risk for individuals and in the service, making use of emergency services as required.

• Report any safeguarding concerns without delay in line with the charity’s policies and procedures.

• Comply with the charity’s health and safety standards.

• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

• Actively ensure security of the building through regular checks and monitoring of CCTV system.

• To carry out designated cleaning and laundry duties (and any other housekeeping tasks).

• To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

• Ensure that IT systems are updated as required and concise record keeping is completed promptly.

• Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

• To participate in the induction of and support new team members.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

• To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied promoted in carrying out duties of the post.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of The Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Westminster

£28,808.00 per annum, working 40 hours per week

Shift pattern - 07:00 - 15:00 or 13:00 - 21:00. This will sometimes include weekend shifts and covering bank holidays.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Approachable and open behaviour

? Prefers working as part of a group or team

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

? Has a practical and logical mind and is naturally well organised

? Thrives on change and enjoys dynamic diverse environments

? Is confident with high levels of self-esteem

? Is respectful, articulate, and sensitive in style of communication

? Is essentially customer-focused

? Is motivated towards excellence and improvement of personal performance with a can-do attitude

? Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Description:

Domestic Abuse Women’s Case Worker

37.5 hours per week based at Stockport Women’s Centre

Salary: £25,000 – £27,500

Annual leave: 25 days plus statutory bank holidays

12-month Fixed term contract 12 extension subject to funding

Main Aims of the post:

• To support and work with women from Stockport who are experiencing or experienced domestic abuse which will include safety planning, risk assessment, safeguarding, case management and advocacy.
• To hold and manage a caseload, creating and monitoring personalised support plans.
• To deliver group work to women, relating to domestic abuse awareness.
• To provide a weekly drop-in session to women that are experiencing or have experienced domestic abuse.
• To work collaboratively with our domestic abuse partnership as well as other agencies as appropriate to the case.
• To support the Head of Service as she develops the quality standards for The Women’s Centre.
• as ongoing informal consultation to keep supervisor informed of any changes that require management decisions
• To contribute to the development of the team and to new forms of work or service.
• To maintain an up to date knowledge of and awareness of developments in public policy and legislation regarding women in the criminal justice system and related subjects.

Essential:

• Must hold a relevant qualification relating to health & social care or have equivalent work experience.
• Experience of holding a caseload and providing or arranging services appropriate to need.
• A relevant qualification or equivalent work experience
• Raised awareness of specific issues affecting women.
• Knowledge of the possible impact that women who are experiencing or have experienced domestic abuse may have.
• Detailed knowledge of Safeguarding Legislation specifically in relation to Child Protection and vulnerable adults
• Sound knowledge of the Assessment Process
• Experience of holding a caseload and providing or arranging services appropriate to need
• Experience of creating, recording and implementing support plans
• Experience of Assessment
• Communication skills
• Teamwork skills
• Assessment skills
• IT skills
• Analytical skills

Please apply with Indeed or alternatively, Please post your cv to Stockport Women’s Centre, 39 Greek Street, Stockport, SK3 8AX 

Closing date for applications is 12pm on Wednesday 8th April 2026

Interviews will be held on Monday 13th April 2026

Please note that because of the nature of our work, this post is restricted to women applicants only under Schedule 9 (Part 1) of the Equality Act 2010

Job Types: Fixed term contract, Full-time

Contract length: 12 months