Campaign manager jobs in London, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking an experienced and visionary Fundraising Database and Insights Lead.
This is a strategic, high-impact role for a data-driven expert who can unlock insights to maximise supporter engagement and drive income growth.
You will ensure the quality, accuracy and strategic use of data to define clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.
You will support the implementation of a brand-new CRM system, own responsibility for the management and overall health of our supporter data, generate fundraising output data and analyse the effectiveness of our fundraising efforts.
From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.
This is an exciting role for someone with a passion for leading data-driven, insight-led fundraising activities, and for a person who loves to champion best practice in data management and governance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea / Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care.
- Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
- Accurately recording and processing donations, and updating supporter records on our database.
- Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs.
- Managing invoices and helping with campaign reporting.
- Supporting the team with administrative tasks.
- Working with colleagues and volunteers to deliver the best possible supporter experience.
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to prioritise, manage multiple tasks, and meet deadlines.
- A proactive, flexible approach and willingness to support the team as needed.
- Good working knowledge of Microsoft Office (experience with customer databases is desirable).
- Commitment to providing outstanding supporter care and working in a supporter-focused environment.
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose:
The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year.
Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. We do not have waiting lists. You are expected to work within HFEH Mind’s policies and procedures and adhere to our code of conduct/values.
This role may suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough and look to reflect this in our team.
Job Summary:
The mental health advisor role is a key part of the delivery of the Circle, working to support young people and their families who are finding it hard to cope. They will conduct (up to) hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.
As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will dynamically risk assess situations and be confident in raising concerns when necessary.
Key Responsibilities:
Service Delivery:
- Work as part of a team to provide support to children, young people and their families.
- Work within the Circle framework and follow all HFEH Mind’s policies and procedures.
- Develop an understanding of the local area, and other services, to effectively signpost to.
- Deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
- Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
- Utilise skills flexibly and effectively so that support can be tailored in a creative way.
Service Accountability:
- Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
- Attend and engage in mandatory training, as directed by HFEH Mind.
- Ensure all support provided has an inclusive values base, which recognises and respects difference and diversity.
- To work collaboratively with all other partners and professionals and represent HFEH Mind in a positive light.
Other:
- To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
- Carry out any additional tasks as required by a manager in Children and Young People Services.
Person Specification
Essential
- A minimum of two years’ experience supporting vulnerable or at risk children and young people in a paid or voluntary capacity, or equivalent.
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work
- Working knowledge of child and adult safeguarding.
- Organisational skills and excellent time management.
- Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
- Ability to organise and prioritise workload.
- Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
- An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
- Experience of using Microsoft Office package.
- Working understanding of General Data Protection Regulations (GDPR).
- Demonstrable knowledge and understanding of the importance of equality, equity, diversity and inclusion and the ability to integrate into your work.
Desirable
- Experience of working with children or young people presenting with complex needs, and/or who are neurodiverse.
- Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
- Experience in co-producing activities and campaigns with young people.
- Experience of working within a multi- disciplinary team.
- Experience of supporting young people experiencing episodes of heightened stress/distress.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.
This post is subject to an Enhanced DBS check
We are actively recruiting for a variety of roles – whether you're seeking full-time, part-time or bank work, we welcome your application. Our service runs seven days a week, out of hours, no later than 10pm. Shifts are set in advance on a monthly rota. Please indicate your preferred availability (e.g. weekends, evenings, specific days) in your application.
We are especially keen to hear from applicants available for weekend work.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
About The Public Interest Law Centre
The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.
We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.
About the Role
As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations.
Position: Fundraising Manager
Responsible to: Director
Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office
Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours
Salary: £41,814 - £47,464 per annum (from 1 April 2026)
Main Responsibilities
- Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
- Grow PILC’s individual donor and supporter base.
- Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
- Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
- Build new relationships with trusts and foundations and steward relationships with existing funders.
- Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
- Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.
Annual leave and benefits
- We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
- A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
- Flexible working around our core hours of 10am – 4pm
- Friendly, collaborative and truly inclusive culture
- Laptop and mobile phone
- Support and supervision
- Learning and development budget
- Access to our 24-hour Employee Assistance Programme
- Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay
Please review the recruitment pack before applying which contains:
- Background information about PILC
- Information about the selection process
- A detailed role description and person specification
- Application form
- Equality & Diversity monitoring form
How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm.
Interviews will commence before the end of February 2026.
Please note, we do not accept CVs.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.
The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.
Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising
A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.
The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues
Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.
Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.
Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.
Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.
Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.
Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.
If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.
What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.
What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.
Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.
How to Apply
Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.
Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving Manager
Reporting To: Senior Individual Giving and Legacy Manager
Salary Range: 38,000 - £42,000
Contract Type: Permanent
Location: Main sites - Acton, Deptford, Enfield, Poplar, Canary Wharf and Old Street
Days/Hours per Week: 35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. The role covers 5 out of 7 days per week, Monday to Friday
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Please note the requirements of the location and days/ hours per week
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
As the Individual Giving Manager, you will proactively help deliver our supporter acquisition and retention programmes through the development, implementation and management of multiple campaigns. The post holder will support with strategic development of Individual Giving and proactively adopt a test and learn approach to campaigns. The post holder will work alongside a second Individual Giving Manager and have the responsibility of an Officer.
Duties & Responsibilities
- Working closely with the Senior Individual Giving and Legacy Manager, develop, implement and manage a portfolio of acquisition and retention campaigns
- Maximise opportunities for cross-team campaigns
- Develop and implement continuous test and learn strategies
- Proactively contribute to the development of an effective Legacy programme
- Line management of an Individual Giving Officer
Working closely with the Senior Individual Giving and Legacy Manager, develop, implement and manage a portfolio of acquisition and retention campaigns
- Develop and manage a comprehensive programme of cold and warm campaigns at all stages from initial briefs to data selection and post-campaign analysis.
- Create seamless supporter journeys and consistency of messaging from the initial touchpoint through to longer-term giving
- Develop and manage a rolling programme of reactivation, cross-sell and upgrade activities
- Develop a portfolio of new fundraising offers and means of support and manage related processes.
Maximise opportunities for cross-team campaigns
- Work with mass participation on deepening relationships with community fundraising audiences
- Work with the major donor team, identifying and stewarding prospects for major and philanthropic giving. Support on the development of a mid-value programme
- Maximise supporter engagement opportunities through cross-working with internal teams including Corporate Partnerships and Volunteering.
Develop and implement continuous test and learn strategies
- Build and implement a framework for testing and rolling out supporter acquisition strategies
- Keep up to date on the latest trends and techniques in fundraising and apply learnings as appropriate on new and existing supporter acquisition initiatives
- Work with the Individual Giving Manager to maximise the impact of supporter welcome journeys
- Monitor Supporter attrition levels and implement measures to mitigate disengagement.
Proactively contribute to Felix’s Gifts in Wills programme
- Working with the Senior Individual Giving and Legacy Manager, develop and implement a test and learn programme of Gifts in Wills campaign to both warm and cold audiences
- Manage supporter relationships with free Will provider agencies and keep records up to date on the CRM
Line management of an Individual Giving Officer
- Provide management to an Individual Giving Officer, including daily support and development opportunities
- Support with management of Individual Giving Officers workload.
Person Specification
- Previous experience of developing and managing multi-channel supporter acquisition and retention programmes across F2F, digital and direct mail.
- Knowledge of latest trends and best practice of supporter stewardship
- Able to demonstrate being a Team player
- Ability to work analytically
- Excellent written and verbal communication skills
Essential Criteria
- Demonstrable track record in planning, implementing and managing multi-channel direct marketing campaigns
- Experience of supporter care both at a practical and a strategic level
- Experience of briefing agencies and working with marketing teams
- Demonstrable track record in generating new income
- Demonstrable experience of strategic planning
- Experience of working as part of a high-performing team, achieving and exceeding income
- Experience of using a CRM system to produce reports, data selections and run analysis.
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Experience of line management and providing development opportunities
- Up to date knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
- A passion for fighting food waste and food waste and food inequality
- Experience of Gift in Wills marketing (cold and/or warm)
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



War on Want is recruiting for a permanent Department Director to lead our campaigning, policy and international partnerships and programmes work. This role will suit a dynamic self-motivated and experienced Department Director. You will need significant senior management team experience, as well as experience of managing thematic experts and campaigners and leading the delivery of impactful and transformative campaigns.
As a member of War on Want’s senior management team, you will be responsible for ensuring and overseeing the effective planning, implementing and monitoring of War on Want’s campaigning, policy and international partnerships and programmes work. Working with the Executive Director and Senior Management Team colleagues you will also contribute to the overall management of the organisation.
This is a unique and highly rewarding position for a creative and inspirational individual to join the leadership of an impactful charity working both in the UK and globally on some of the most challenging social justice issues. The role oversees our programmes and campaigns on climate justice, economic justice, and on militarism and security issues, including our priority work on Palestine. This is a great opportunity to join a dynamic staff group dedicated to making a genuine difference in the fight for global justice.
War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.
For more information on the role and to apply, please visit our website.
Deadline for applications: 23.59 on Sunday 8 February 2026.
War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.
The Fawcett Society is the UK’s leading feminist campaigning charity. Our vision is a feminist future where every woman and girl has the power to make her own choices and thrive.
We are recruiting a Community Builder to strengthen and grow our grassroots feminist movement. This role will support Fawcett’s Local Groups, develop clear and inclusive pathways for people to get involved, and help connect local activism with national campaigns and policy change.
This is a role for someone who believes power should be shared, not hoarded — and who is motivated by building feminist power beyond any single organisation.
About the role
Local Groups are the foundation of Fawcett’s movement. Our Local Groups campaign on local issues affecting women in their locality, and create national campaigns and policy drives based on the lived experience of their local group.
We want to do more to bring these groups together, to strengthen our support of these groups, to pull together the voices and campaigns into national policy priorities, and ensure that every member of a local group feels connected to the national movement.
This is where this new role comes in.
The Community Builder will help people set up new groups, and ensure our groups are well supported, informed, and connected, while also exploring new ways for people to organise together, including thematic and digital communities.
Alongside relationship-building, the role carries responsibility for ensuring community activity is underpinned by clear processes, agreements, and risk management, so that grassroots organising is safe and sustainable.
This is a manager-level role, working with autonomy and initiative, with scope to grow into line management in future.
What you will do
- Support and strengthen Fawcett’s local groups, building trusted relationships with activists and group leaders.
- Create clear, accessible pathways for people to set up new groups, join existing ones, or engage in other forms of feminist activism.
- Connect and embed grassroots insights and lived experience with Fawcett’s national campaigns and policy work.
- Support activists to grow their skills, confidence, and leadership in inclusive and democratic ways.
- Develop and maintain processes, agreements, and protocols that support safe, compliant, and sustainable community organising.
- Explore and assess new models and tools for feminist community-building, including digital approaches.
- Collaborate across campaigns, communications, and membership to strengthen Fawcett’s overall impact.
What we’re looking for
You don’t need to have done this exact job before.
We’re interested in people who bring:
- Experience of grassroots organising, community-building, or supporting volunteer networks (paid or unpaid).
- A strong commitment to intersectional, anti-racist feminist practice.
- An understanding of activism and how to amplify lived experience in national policy and campaigning.
- A collaborative approach to leadership and decision-making.
- Confidence working with ambiguity and helping shape new approaches where no template exists.
- Strong communication skills and the ability to build trust across diverse communities.
- Awareness of risk, safeguarding, or compliance considerations in grassroots or volunteer activity.
- Curiosity about digital tools and inclusive ways of organising.
Encouragement to apply
We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you don’t meet 100% of the requirements.
We care about values, potential, and how you approach your work, not just whether your experience matches the role line-by-line.
Inclusion and adjustments
We are committed to making reasonable adjustments throughout the recruitment process. You do not need to disclose a disability to request adjustments.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an ambitious, hands-on fundraiser who wants to make a tangible difference to retired racing greyhounds ?
Greyhound Trust is looking for its first-ever Individual Giving Manager; a pivotal role in our growing Income Generation & Engagement team. This is a chance to shape, grow, and lead our individual giving programme from the ground up, helping us care for and home more greyhounds across the UK.
About the Greyhound Trust
For nearly 50 years, the Greyhound Trust has supported greyhounds transitioning from racing into loving homes where they can thrive. Each year, with an annual income of around £4.5m, we home thousands of dogs, relying on a passionate network of staff, branches, and volunteers.
The world is changing, and so is the way people engage with causes they care about. We are now looking to grow and diversify our individual giving, building long-term relationships with supporters who share our commitment to the welfare of greyhounds. This is your chance to play a key role in shaping our strategy, delivering creative campaigns, and helping secure the financial foundation for the Trust’s future.
The Role
Reporting to the Head of Income Generation and Engagement, you will be responsible for:
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Creating, delivering, and evaluating a long-term Individual Giving strategy.
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Building a diverse and sustainable portfolio of individual giving income streams, including regular giving, appeals, digital fundraising, mid-level giving, and legacy gifts.
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Planning and delivering multi-channel campaigns that integrate with marketing, communications, and retail initiatives.
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Using data and insight to drive performance, monitor results, and develop strong cases for support.
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Supporting branches and volunteers in delivering individual giving initiatives.
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Developing supporter journeys that encourage loyalty, growth, and long-term engagement.
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Ensuring all activities comply with fundraising legislation, best practice, and data protection law.
This is a hands-on, strategic role that will allow you to take ownership of your programme while collaborating across the Trust to deliver impactful campaigns and initiatives.
Is this role right for you?
This role will suit you if you are an ambitious, hands-on fundraiser who thrives in a small, collaborative teamwhere everyone is invested in the success of the whole organisation. You enjoy taking ownership, sharing ideas, and seeing things through to delivery, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment.
You are likely to thrive if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed.
If you are looking for a role where collaboration, accountability, and purpose genuinely shape the way the organisation works day to day — and where your work will have a visible impact on the lives of greyhounds and the supporters who make that possible — this could be a very good fit.
Why join us?
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Be part of a compact, passionate, and close-knit team.
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Lead the development of a dedicated individual giving programme.
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Work in a medium-sized, agile charity with a strong sense of purpose and financial stability.
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Play a key role in growing support and enabling more greyhounds to be cared for and homed across the UK.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home.
A great opportunity has risen for a Policy Manager to support our ambitious external affairs team in influencing national and regional policy to drive improvements in the prevention, diagnosis and treatment of respiratory conditions.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will lead a programme of proactive policy and influencing work covering a range of areas depending on organisational strategy and business planning, but likely to include: health inequalities, tobacco control and smoking cessation, the implementation of the NHS England 10 Year Plan, local health systems influencing, and support for the Taskforce for Lung Health working groups.
You will have excellent analytical skills, an understanding of the opportunities and challenges in the health policy landscape, and an understanding of how to effectively communicate and translate the challenges people living with lung conditions face into policy solutions. You will be organised, a good communicator and a team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your leadership skillset.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As the Project Manager - Data Programmes, you'll work closely with our Head of Data Science and Head of Volunteer Programmes to triage, scope, and manage our projects and to ensure we deliver impactful, responsible data science solutions for our partners. This includes leading and managing some of our key support programmes.
You'll be part of a kind and collaborative five-person staff team, and will work closely with our talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!
About DataKind UK
DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.
We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.
Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.
Who we’re looking for
We are looking for an experienced, people-oriented project manager who is excited to help us deliver and scale innovative data programmes. You will work directly with organisations from across the third sector to understand their missions and translate their challenges into well-scoped projects. You will also support teams of volunteer data experts to scope projects and deliver impactful data science solutions.
You don't need to write code or run analysis yourself, but you should be comfortable working alongside technical experts, asking the right questions to scope data projects, and translating between technical and non-technical stakeholders. You'll need to hold conversations with data scientists about what's feasible, help charity partners understand what's possible with their data, and know when to bring in additional technical expertise.
If you don’t have all the experience and skills listed below, please still consider applying. We don’t expect a candidate to have 100% of these, but we do want to know that you have relevant experience and an appetite to learn in other areas.
Essential skills and experience
- Project management: You are a skilled project manager, successfully leading projects involving multiple stakeholders from conception to completion. You have experience managing multiple projects at once and can successfully prioritise and juggle competing demands. You can plan ahead, allocate resources, identify and mitigate risks, and bring in additional expertise as required.
- Scoping and needs assessment: You have experience collaborating with clients/stakeholders to assess their challenges, translate them into project plans, evaluate their feasibility, and create delivery plans.
- Volunteer and/or people management: Experience recruiting, training, coordinating, or managing volunteers or managing people over whom you do not have direct authority (eg. contractors/freelancers). Comfortable leading multi-skilled teams in a remote-first environment, fostering collaboration within newly established groups.
- Communication: Excellent written and verbal communication skills, and strong active listening skills. You have experience being the main liaison for a project or programme, providing regular updates to both technical and non-technical stakeholders. You’re not afraid to ask clarifying questions in areas that are new to you. You are skilled at distilling the key insights or next steps in project meetings to ensure clarity on the big picture and details.
Desirable
- Experience managing or delivering data-related or social tech projects.
- Experience volunteering or working with volunteers.
- Familiarity with CRMs and/or project management software.
- Experience working or volunteering in the UK nonprofit/charity sector.
- Knowledge of the UK nonprofit/charity landscape and common digital, data, or tech challenges facing third sector organisations.
- Understanding of privacy, ethics, or responsible data and AI.
- Experience with impact measurement or evaluation frameworks.
Qualities
- You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
- You have an interest in data, are willing to work with technical volunteers, feel comfortable asking questions, and are keen to learn more!
- You are self-directed and goal-oriented, and like working independently.
- An approachable, friendly people-person, you enjoy building productive relationships with people from different backgrounds and experience levels, and communicating with a wide range of stakeholders.
- You thrive in an environment where every day is a bit different, and you are happy working flexibly and adaptively.
- You are committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views, and values.
- You like to learn and can quickly absorb and synthesise information from new domains. You know what you don’t know and are comfortable asking questions or for help. You can switch between big-picture and detail-oriented thinking.
- You are a collaborative team player, and happy to jump in and support team members where needed. You care more that good things happen than who gets the credit.
Please download the full job description attachment for more detail about the role.
Working hours and location
This is a full-time role (35 hours per week); however we will consider part-time options (28 or 32 hours per week) for a strong candidate. Working hours are flexible, but we ask that 75% of working time is within the hours of 10am and 6pm, to facilitate team working and real-time collaboration.
The role requires regular out-of-hours commitments - roughly one weekend per quarter and 2-4 evenings per month for volunteer events. This work is part of, rather than additional to, your hours, and you must take time off in lieu for any extra working hours.
Our organisation is remote-first, and this role is hybrid, with access to London office space on Mondays, Thursdays, and Fridays, and quarterly in-person commitments in London. We have a preference for candidates able to work from our office space in London at least one day per week. There may be occasional national travel within the UK for other events and conferences, with reasonable expenses covered.
You must have the right to work in the UK.
Benefits
- Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to take time out of the day to go to a dentist appointment or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
- Onboarding and continual development of data science, analytical, and technical knowledge.
- 27 days of annual leave + 8 public holidays.
- 5% employer pension contribution.
- Employee Support plan.
How to apply
The deadline for receipt of your application is 23:30 GMT, Sunday 15 February 2026. Applications received after this time will not be considered.
Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:
- Why does this role appeal to you?
- How do you meet the experience, skills, and qualities listed above? (We recommend using the STAR (Situation Task Action Result) approach).
- How would you approach scoping a project with a new partner or client?
- How would you approach managing, supporting, and getting the best from a skilled team of volunteers?
All applications will be anonymised before shortlisting.
DataKind UK is currently taking a precautionary approach to using AI-powered tools, as it is a broad, complex, and rapidly evolving field. DataKind UK is minimising the use of AI to ensure our ethical, authentic, and relational approach remains the priority and at the core of everything we do. We do not currently use AI to assess or shortlist candidates. We encourage applicants to be human and share their experiences and capabilities throughout the application process as this helps us to assess and gain an understanding of your skills and abilities. We value genuine, experience-based responses and look forward to seeing the individuality and lived experience that each candidate brings.
Timeline & Process
- If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
- Interviews will be held on 25/26 February or 2 March via Zoom.
Please let us know if you have any accessibility requirements. Questions will be provided in advance. If prior important commitments impact your ability to attend the call/interview at these times, please let us know when you submit your application.
Equity & Diversity Monitoring
We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability. The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.
We particularly encourage applications from groups who are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:
1. Why does this role appeal to you?
2. How do you meet the experience, skills, and qualities listed above? We recommend using the STAR (Situation Task Action Result) approach.
3. How would you approach scoping a project with a new partner or client?
4. How would you approach managing, supporting, and getting the best from a skilled team of volunteers?
Timeline & Process
If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
Interviews will be held on 25/26 February or 2 March via Zoom.
Please let us know if you have any accessibility requirements.
Supporting third sector organisations to achieve their missions through increased use of data science.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy.
Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
Reports To: UK Fundraising Director
General Responsibilities:
- Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
- Line-manage the Database Manager and Supporter Experience Officer
- Develop engaging donor acquisition and retention campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all offline direct marketing campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
- Reporting to senior stakeholders on performance of the offline individual giving programme
Specific Responsibilities:
Direct Mail
- Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
- Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
- Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts
- Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
DRTV
- Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:
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- Set-up of inbound telemarketing and SMS with telemarketing agency
- Manage creative review and development
- Manage weekly performance review and provide updates and recommendations to vendor
- Review and approve media buying plans
- Manage source code assignment and upload to database
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Sustainer Program
- Manage all monthly Direct Debit and other regular individual donations
- Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts
Other Duties
- Working with external agencies, develop effective testing methodology to inform long-term investment decisions
- Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
- Approve cost estimates and media plans ensuring spend to budget across all campaigns
- Build and manage the offline individual giving programme budget across all channels
- Manage all invoice processing and complete monthly accruals for Finance
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
Required Education and Experience:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels
- Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills with the ability to use data to drive decision-making
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Fluency in a donor CRM, experience with Salesforce preferred
- Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams
- Excellent people-management skills with the ability to coach and line manage staff
- Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing efforts with data
- Able to function both independently and as part of a global team.
- Familiar with the MS Office
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £50-£55K
Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:
- Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
- Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
- Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.
You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)
Salary: £46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.
They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
- Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
- Knowledge and understanding of Gift Aid compliance in charity environments.
- Experience of working with 3rd parties on Gift Aid claims and processes.
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
- Experience of working with Power BI KPI dashboards.
- Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
- Proven experience of monitoring and checking processes and developing process improvement and project management experience.
- Experience in providing Gift Aid training and support to staff or volunteers.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
- Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
- A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
- Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
- Self-motivated, flexible and able to work without close supervision within a team environment
- A responsible attitude to dealing with sensitive and confidential information
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières.
- Proactive, resourceful, and adaptable with a solutions-focused approach.
- A positive team player with the ability to collaborate effectively with colleagues across different departments.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: 15 February 2026, 11.59pm (GMT)
- First round interviews: 04 & 05 March 2026
- Projected Start Date: 06 April 2026
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
The client requests no contact from agencies or media sales.