Care jobs

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital, including managing the trust’s volunteer service, health information hub and hospital shop.

The Position

The Financial Administrator is an essential role, responsible for assisting the Finance and Operations Manager in the development, administration, and financial management of this c.£500,000 a year hospital-based charity.

The successful candidate will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. The successful candidate will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities

1. To maintain good financial records.

2. Database Management and Member Support (incl. Peacock Lottery). 

3. Provide Administration support for The Friends Trustee Meetings, AGM and Other Events. 

5. Other General Administration Duties

Please download  our Job Description and Person Specification for full details.

Closing date 9am Tuesday 27th January, Interviews will take place Wednesday 4th and Thursday 5th February

NO RECRUITMENT AGENCIES PLEASE

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

We're looking for an interim HR Manager to join our team working for a social care organisation and lead on all aspects of HR operations, with a particular focus on understanding of the HR system using Zellis / Resourcelink.

Key Responsibilities:

• Oversee end-to-end HR processes including recruitment, employee relations, performance management, and compliance.
• Manage payroll and benefits administration through Zellis, ensuring accuracy and timely delivery.
• Provide expert advice and guidance to managers and employees on HR policies and best practices.
• Drive HR projects and initiatives to enhance employee engagement and organisational performance.
• Ensure compliance with employment legislation and company policies.

You will have :

• Proven experience as an HR Manager or similar role.
• Strong working knowledge of Zellis HR and payroll systems.
• Excellent understanding of UK employment law and HR best practice.
• Exceptional communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Location: Barnstaple - Little Bridge House
Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
 
The Role
 
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
 
What You Will Be Doing
 
• Providing prompt and accurate administrative support to the fundraising team
• Setting up and maintaining supporter records on Salesforce and processing event registrations
• Coordinating monthly visit days and supporting the smooth running of events
• Preparing and sending fundraising packs, posters, tickets, and other materials
• Updating CHSW and external websites with supporter events
• Responding to supporter enquiries and delivering excellent donor care
• Assisting with proactive donor engagement, including chasing pledges and converting enquiries
• Ensuring compliance with fundraising legislation and CHSW policies
 
The Successful Candidate
 
We’re looking for someone who is:
 
• Highly organised with strong attention to detail
• Experienced in administration within a busy environment
• Confident using Microsoft Office and databases (Salesforce experience is a bonus)
• A great communicator with excellent customer service skills
• Flexible and proactive, able to adapt to changing priorities
• Passionate about the work of CHSW and committed to our values
• Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
 
What we offer
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing Date: 30/01/2026
Interview Date: 10/02/2026
 
How to Apply
 
Please apply by clicking on the link before the closing date of Friday 30th January.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early
 
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer
Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant
 
REF-225 955

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

We are excited to offer this temporary position to support the Employee Relations team at MSF UK. 

You will be a pivotal member of the team and will be engaging daily with line managers and employees to support with wellbeing conversations and collaborate with the wider People team to provide a first-class wellbeing and Employee Relations service.

Hours: 37.5 hours per week, Mon-Fri

Duration: 12-months FTC

Location: London, hybrid - 2 days per week in London office (to include Wednesdays)

Salary: £40,682.16 per annum

Job Purpose:

Reporting to the Head of Employee Relations, the People Officer will respond and resolve queries in the UK through great conversations, relating to people management issues in areas such as well-being conversations, absence /performance management, staff exit interviews, flexible working request and fixed term contract meetings. The People Officer will provide professional employee relations support working closely with the ER specialists to ensure line managers deal effectively with people management issues through conversations. There will be a need to engage and guideline managers across MSF UK to ensure people issues are managed and resolved effectively, embedding our values and employment policies and principles into line management practices. In addition, the People Officer will contribute to the continuous improvement of MSF UK’s policies and processes. 

Please download the full job and person specification below for further details.

Knowledge, Skills and Experience:

• CIPD qualified.
• Demonstrable experience in Human Resources at Officer level in the UK, including a substantial amount and case work in a variety of processes.
• Demonstrable knowledge of current UK employment legislation.
• Ability and experience in navigating employee relations conversations – blending advice, listening, facilitation and mediation skills.
• Demonstrable experience of a proactive and inclusive approach to key aspects of staff related health and wellbeing provisions.
• Evidence of connecting effectively with key stakeholders and fostering a culture of health and wellbeing across the staff community.
• Demonstrable experience of organisational and prioritising skills and the ability to manage a variety of tasks simultaneously.
• Demonstrable experience of using analytical skills with a positive attitude in conversations to problem solving and conflict resolution.
• The ability to use data from a wide range of sources to analyse key themes and the potential impact on an organisation.
• Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment.
• Fluency in written and spoken English.
• Genuine interest in and commitment to the aims and values of Médecins Sans Frontières.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date – this does not apply to internal applicants, please refer to email notification.

Please apply as soon as possible as we reserve the right to close the application early

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: Monday 2 February 2026, 12 midday (GMT)
• First round interviews: w/c 16 February 2026 - In person

********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

TACT is recruiting caring, committed, and resilient individuals and families to become foster carers and help transform the lives of children and young people who need a safe, stable, and nurturing home.

Fostering is not an employed role, but as a self-employed foster carer you will receive competitive fostering fees and allowances, comprehensive training, and ongoing professional support every step of the way.

Eligibility

To become a foster carer with TACT, you must:

• Be over the age of 21
• Be a UK resident or have Indefinite Leave to Remain
• Have a spare bedroom

Financial Stability & Recognition

We value your dedication and expertise – and ensure you are rewarded fairly:

• Up to £27,053 per year (£520 per week) when a child is placed
• Additional payments and allowances available
• Special fostering tax exemptions, meaning lower tax compared to most employed roles

The Support You’ll Receive

At TACT, you are never alone. We provide high-quality support to help you feel confident and supported in your fostering role: 

• A dedicated Supervising Social Worker for guidance and supervision
• A Family Wellbeing Worker to support you and the child
• Access to a network of specialist foster carers for peer support
• Comprehensive training, including therapeutic and neurodevelopmental courses
• Psychological consultations and access to specialist therapeutic input
• 24/7 out-of-hours support whenever you need it

How to apply

Interested in finding out more? We’d love to hear from you. Apply today on the TACT website.

Foster carers are self-employed and subject to fostering regulations and approval processes, including checks, training, and assessment.

TACT is committed to safeguarding and promoting the welfare of children and expects all foster carers to share this commitment.

TACT is recruiting caring, committed, and resilient individuals and families to become foster carers and help transform the lives of children and young people who need a safe, stable, and nurturing home.

Fostering is not an employed role, but as a self-employed foster carer you will receive competitive fostering fees and allowances, comprehensive training, and ongoing professional support every step of the way.

Eligibility

To become a foster carer with TACT, you must:

• Be over the age of 21
• Be a UK resident or have Indefinite Leave to Remain
• Have a spare bedroom

Financial Stability & Recognition

We value your dedication and expertise – and ensure you are rewarded fairly:

• Up to £27,053 per year (£520 per week) when a child is placed
• Additional payments and allowances available
• Special fostering tax exemptions, meaning lower tax compared to most employed roles

The Support You’ll Receive

At TACT, you are never alone. We provide high-quality support to help you feel confident and supported in your fostering role: 

• A dedicated Supervising Social Worker for guidance and supervision
• A Family Wellbeing Worker to support you and the child
• Access to a network of specialist foster carers for peer support
• Comprehensive training, including therapeutic and neurodevelopmental courses
• Psychological consultations and access to specialist therapeutic input
• 24/7 out-of-hours support whenever you need it

How to apply

Interested in finding out more? We’d love to hear from you. Apply today on the TACT website.

Foster carers are self-employed and subject to fostering regulations and approval processes, including checks, training, and assessment.

TACT is committed to safeguarding and promoting the welfare of children and expects all foster carers to share this commitment.

Role Purpose 

This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.

Key Responsibilities

1. Strategic Leadership & Development:

· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.

· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.

· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.

· Provide clear and concise report to the Board on progress against strategic objectives.

· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.

2. Income Generation and Financial Management:

· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.

· Develop and implement a short and long-term fundraising strategy to maximise income generation.

· Monitor and report on grants and funding.

· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.

· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.

· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.

· Working with the team, develop compelling funding proposals and grant applications.

· Improve fundraising reporting and analysis to track performance and inform decision-making.

3. Operational Management:

· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.

· Effectively delegate tasks to team members including promoting self organisation.

· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.

· Manage risk and ensure the charity's compliance with legal and regulatory requirements.

· Represent the charity to external stakeholders, building and maintaining positive relationships.

· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.

· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.

· Conduct annual appraisals to monitor and evaluate staff performance.

4. Board Engagement/Governance:

· Act as the primary point of contact between the Board of Trustees.

· Provide regular updates to the Board on organisational performance including operational and strategic matters.

· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.

· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.

Job Purpose

This role sits within our new project supporting male asylum seekers accommodated in hotels based in Ealing. The service aims to address mental health challenges exacerbated by displacement, trauma, and isolation, with a culturally sensitive approach that prioritises language accessibility, stigma reduction, and improved access to onward referrals.

This will be achieved through in-reach targeted group sessions and 1:1 tailored support sessions, addressing:

• Psychoeducation
• Emotional regulation and coping support
• Peer-based and social connection activities
• Creative and expressive activities (art, drama, storytelling)
• Better accessibility with onward services

 

The Role

The role of the Mental Health (Asylum Seekers) Coordinator is to engage male asylum seekers who are accommodated in hotels in Ealing; arrange, coordinate and facilitate a range of culturally appropriate psychoeducation, peer-led and expressive activities which will be delivered twice a week. The role will also include 1:1 sessions; providing mental health stabilisation, advice and support to connect with wider services including multilingual engagement. This role includes autonomous and creative thinking.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Promoting people’ rights and responsibilities

• Considering each person as an individual

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Understanding of safety planning

• Experience of working within mental health services

• Understanding and experience of challenges and stigma asylum seekers face

• Understanding of social climate and an advocate to challenge biases and stigma

• Understanding and experience of challenges men experience regarding mental health and society

• Experience of leading workshops

• Creative approach

• Experience with de-escalation, recognising and mitigating risks.

• Experience of working with those in crisis and challenging behaviour

• Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery

• Understanding safeguarding adults and children processes and legal requirements

• Understanding of social issues such as debt, housing and welfare benefits

• Promoting people’ rights and responsibilities

• Providing advice, information, practical and emotional support to clients

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc

• Engaging with clients to show empathy, inspire hope and promote recovery

• Establishing supportive, empowering and respectful relationships with clients and carers/ family

• Maintaining accurate records, detailing interventions

• Ensuring that outcomes, outputs and impact are recorded

• Providing administrative and management support to the team

• Attend reflective practice, clinical supervision, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Follow workplans

• Actively participate in training and development

• Provide and manage resources for clients and staff

 

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress

• Minimum of 1 year working within trauma-informed approaches

• Understanding of cultural sensitivities

• Ability to challenge biases and stigma

• Experience of raising awareness and participation in outreach events

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Minimum 1 year of project coordination/management

• Experience of facilitating workshops/group sessions

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Evidence of continual professional development

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Multilingual is desired

• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working

Are you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you.

We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.

What your day might look like

• Start by offering practical and emotional support to help customers achieve their goals.
• Deliver person-centred housing-related support tailored to individual needs.
• Help promote social activities that bring joy and connection.
• Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.
• Be a safeguarding champion—spotting concerns and acting quickly.
• Liaise with landlords and housing teams to keep homes safe and well-maintained.
• Advocate for customers and help them build strong relationships with family, friends, and professionals.

What makes this role special
You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference.

You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.

Could it be you? 
We’re looking for someone who:

• Is committed to excellent customer service
• Is passionate about helping people live independently and happily
• Has empathy, kindness, and respect for every individual
• Has a great sense of humour and a resilient, can-do attitude
• Understands safeguarding, equality, and health & safety
• Has recent experience supporting vulnerable people in the community or supported living

Your skills

• Communicates clearly and confidently in writing and speech
• Delivers great customer care with warmth and professionalism
• Works flexibly including evenings and weekends when needed
• Is a team player who builds strong relationships
• Manages time well and meets deadlines
• Has solid IT skills and attention to detail
• Is approachable, proactive, and ready to help
• Is happy to undergo a DBS check

What you’ll get in return:

• 30 days’ annual holiday, plus bank holidays (Pro Rata)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and apprenticeship programmes

Closing date: 19th January 2026 at midnight.

Please note: Peabody does not offer sponsorship for this role.

 

Do you thrive on initiative and balance kindness and understanding with strong organisational skills?   Can you support 24 older women to move from temporary accomodation to their new homes?

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit. 

We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey.   Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford.  Their new homes are expected to be ready in July 2026.   The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.

We're a small friendly team who are currently flexibly hybrid working.  This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court.  The rest of the work could be carried out from home if desired.  From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.   

The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the  new site if wished.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
• the ability to work proactively and independently using your own initiative
• a strong commitment to safeguarding. 

We can offer:

• hybrid working
• a salary in the range of £35K – £37.5K pro rata
• membership of the Social Housing Pension Scheme (defined contribution)

For more information please see the full job description and person specification attached.

In this role, you will develop as a finance professional through business partnering, strengthening financial processes and working within locally led model of international development. You’ll be part of small and mighty team working collaboratively. 

We are bold, we are brave and we’re not afraid to work differently. At All We Can, your working days will be filled with purpose and meaning as we strive for a world where every community has the power, dignity, and resources to lead their own future – creating just societies. Your role will be crucial to maintaining the financial health and integrity of the organisation. By ensuring accurate and timely processed financial records, collaborative working across the team, compliance with regulations, and efficient financial processes, you will support the organisation's ambition.

If you join us, some things you’ll also work on are:

• Maintaining and improving financial compliance, controls, procedures, and guidelines and supporting colleagues to understand and adhere to them. 
• Assisting in the preparation and delivery of the year-end audit 
• Providing high quality business partnering and developing solutions to shared problems within and outside of your immediate team and to other teams in day-to-day business and for specific processes/projects.

We are looking for someone with previous finance experience in charity sector – fully or part-qualified ACCA/CIMA/ACA, and strong collaborative and relational skills to work with different colleague across the organisation. You will be a person who can take initiative, solve problems and get things done timely. 

The team you’ll be joining is split between the UK and our six priority countries. In this team, we value participation, inclusive decision-making and good relationships. We also care for each other and create a sense of purpose-driven community. In our organisational culture we work towards trust and accountability, personal development, inclusion and care and being anti-racist. 

For full list of accountabilities and requirements and the recruitment process, please see the application pack.

Location: The contract for the role is London-based – it means that while you can be working anywhere in the UK, you are responsible for the cost of your travel to the London-based office. On a regular basis we ask everyone to be in the office once a month for team day and every other month for Finance and Resources Team Day. Other meetings will happen that will also require in-person presence, but we can’t specify now how frequent they might be.

Why should you work with us?

• We pioneer locally led partnership-based international development model
• Everyone’s welcome! At All We Can, everyone’s welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We’re committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone’s treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
• We’ll support your growth and development

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’. The scoring is primarily- based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.  

We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role or organisation, we encourage you to get in touch.

Use of AI is monitored and if applicants have used it then they are required to declare this.

We have an exciting opportunity for an Employee Engagement and Internal Communications Lead to join the People team at the Royal College of Obstetricians and Gynaecologists (RCOG). Reporting to the Director of People and Organisational Development, this role plays a central part in helping our people feel informed, connected and engaged with the College’s mission to improve healthcare for women and girls worldwide.

You will shape and deliver RCOG’s employee engagement approach and internal communications offer, bringing fresh ideas, strong professional insight and a clear focus on listening to our people. Working closely with colleagues across the People and Communications teams, senior leaders, staff networks and our Staff Representative Committee, you will ensure our internal communications are meaningful, inclusive and aligned to our values. 

Key responsibilities include:

• Designing and delivering RCOG’s employee engagement and internal communications plan
• Managing and developing internal communications channels and two-way engagement mechanisms
• Working with colleagues to share clear, timely and engaging content that connects our employees to our work and celebrates achievements
• Leading on an employee engagement survey, feedback mechanisms and action planning
• Planning and delivering the College’s annual staff events programme
• Championing equality, diversity, inclusion and wellbeing through internal communications and awareness activity

This is an excellent opportunity for someone who enjoys influencing culture, shaping communications and making a real difference to how people experience work in a values-led organisation.

For the full list of key responsibilities, please check the recruitment pack. 

About you 

This role is well suited to someone who is passionate about employee engagement and internal communications, enjoys working collaboratively, and takes pride in delivering thoughtful, high-quality work.

Essential requirements: 

• Significant experience working in internal communications
• Experience designing, delivering and evaluating employee engagement or internal communications initiatives
• Strong written and verbal communication skills, with the ability to convey information clearly and sensitively
• Ability to work independently, manage competing priorities and deliver projects from end to end
• A genuine commitment to RCOG’s mission and values

We recognise that people bring different experiences and strengths. While confidence working in internal communications and engagement is important, we encourage applications from candidates who may not meet every criterion but feel excited about the role and what they could contribute. We are committed to supporting learning and development in post. 

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Hybrid working environment with at least one day per week on site and free lunch onsite 
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 
• 10% pension contribution after probation 
• Enhanced wellbeing and family support 
• Interest-free bike and season ticket loans after probation 
• Tailored Learning and Development and study leave 
• Affinity staff networks 
• Life assurance and income protection schemes 
• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 
• Applications close at 10.00 am on Monday 26 January 2026 
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. 
• We will be interviewing candidates in the week commencing 2 February. 

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. 

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry. 

By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name. 

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values 
• Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.

The successful candidate will have:

• Customer service experience.  Demonstrated ability to engage customers and manage their inquiries effectively. 
• Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.   
• Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests. 
• A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
• Adaptable, flexible, and resilient.  Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters. 
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits

Office-based at Compassion House, Fleet, Hampshire

Hours
Full-time | 35 hours per week OR

Part-time | 21 hours per week 

You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday. 

In return, you will get
 

�� Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.

�� Enhanced Pension scheme. 10% employer contribution to help you plan for the future.

�� Private medical and dental cover. Comprehensive health support for you and your family.
�� Income protection and life cover. Including 4x salary life insurance and group income protection.
�� Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
�� Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
�� Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
�� Electric car scheme. Salary sacrifice scheme to support sustainable travel.
�� Time in lieu. Recognising your commitment and flexibility.
�� Free parking at Compassion House
�� Access to Compassion House gym. With shower facilities to support your wellbeing.
�� Access to the Company Shop.
�� Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
�� Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
�� Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
�� Free tea, coffee and fruit in the office
�� Hot-desking freedom. Sit where you want, when you want.
�� Daily team prayers and devotionals. Time to reflect, worship and grow together.
�� Compassion updates and worship events
�� Smart casual dress code
�� Learning and development opportunities. Grow your skills through training, mentoring and coaching.
�� Recognition programmes. Including formal rewards, shout-outs, service awards and more.
�� Flexible and hybrid working. 
Apply by
10 am on 25 January 2025
Interviews will be conducted as applications are received.

*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.

Please note that we can only consider applicants who presently have the right to work in the UK.