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Charity operations manager jobs in Manchester

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Closing in 3 days
Harris Hill Charity Recruitment Specialists, Remote
£16.06 - 16.06 per hour
Posted 1 week ago Apply Now
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£43,000 - £47,000 FTE per year
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£30,100 per year
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Harris Hill Charity Recruitment Specialists, Remote
£16.06 - 16.06 per hour
Posted 1 week ago Apply Now
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£28,000 - £33,000 per year
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£45,000 per year
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£23,800 per annum, pro rata
Posted 2 days ago
Closing in 4 days
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£58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)
Head of Income and Engagement
Posted 5 days ago
Closing in 5 days
Harris Hill Charity Recruitment Specialists, Remote
circa £85,000 per annum
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£25,000 - £28,000 per year FTE
Posted 2 weeks ago
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Job description

Temporary Database & Insight Officer

Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Remote 

We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.

This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.

The role

Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.

A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.

Key responsibilities

  • Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation

  • Processing and auditing Gift Aid claims

  • Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding

  • Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines

  • Running data integrity reporting, audits and investigations, making recommendations to improve data quality

  • Undertaking regular data cleansing and deduplication (in-house and externally supported)

  • Developing and improving database and financial data processes

  • Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials

  • Managing a shared inbox and acting as first point of contact for database queries

  • Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews

About you

Essential experience:

  • Proven experience working with CRM systems

  • Experience processing direct debits and financial data

  • Experience importing and exporting data using different rules and criteria

Technical knowledge:

  • Knowledge of BACS, Gift Aid and relevant legislation and codes of practice

  • Work

Organisation
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 11 February 2026
Closing date: 21 February 2026 at 11:59
Job ref: 47297
Tags: IT, Operations