Children and families jobs in the royal town of sutton coldfield, west midlands
Reporting to: Director of Fundraising and Development
Location of work: Remote with ad hoc time in the office for team days, events, campaigns and organisation away days.
Contract type: Ideally full-time, 35 hours per week, 28 hours / flexible hours will also be considered. The role may require occasional evening and weekend work.
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.
In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams. And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.
Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.
*Food Foundation Insecurity Tracker Jan 2025
JOB PURPOSE
The Fundraising and Development department is responsible for ensuring Magic Breakfast’s on-going sustainability through the generation of income and other critical non-financial support. The Department Coordinator will work closely with the Director of Fundraising and Development and other members of the Fundraising Leadership to facilitate closer alignment across the department, help unlock and enable income growth, whilst also providing administrative and coordination support to the team more broadly. The successful candidate will also play a critical role in developing and delivering the department-wide calendar of stewardship events, working with colleagues from across the major gifts team to identify opportunities to connect our supporters even further with the impact of our work
KEY RESPONSIBILITIES:
Department Coordination
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Work closely with the Director of Fundraising to coordinate effective planning and management of the Fundraising & Development (F&D) strategy by coordinating quarterly review and monthly Core Management Group (CMG) meetings and managing all aspects of the monthly F&D team meetings ensuring they have maximum impact for all individuals and the organisation. This includes managing actions, minutes and agendas
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Support with the planning, coordination and diary management for any department away days, planning or reflection sessions
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Lead efforts to enhance synergies within and across the F&D and other departments, identifying and enabling opportunities to add value, enhance efficiencies and reduce siloed working, for example through reviewing current systems and facilitating opportunities for collaboration and support
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Provide project management support for significant team level projects, including developing project timelines and plans using Asana (e.g., for the Magic Morning webinars process and the department’s involvement in giving campaigns or annual reports)
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Work across the department to identify any gaps or updates required for process/ ‘how-to’ documents
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Act as the department representative for Asana, systems and process champion, providing training to colleagues where necessary
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Act as the department lead for other key internal groups such as the all staff away day.
Supporter Care
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Support the Fundraising Officer where necessary to act as the key welcome point to people reaching out to support Magic Breakfast, responding to enquiries received on the phone, escalating and triaging queries where necessary.
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With support from across the Department, develop and deliver a calendar of department wide engagement events, including group school visits, stakeholder events, thought leadership dinners, and our online ‘Magic Mornings’ - a speaker series where we invite funders to hear more about our work.
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Lead on the planning, review and learning capture/ sharing for all events, and more broadly the stewardship calendar across the department.
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Work across the department to review cross-departmental stewardship and identify opportunities for improvement, collaboration and alignment to key objectives, either through events or other activities.
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Ensure that all confidential donor data is stored and handled in accordance with data protection regulations and all records retained on Salesforce where required.
Fundraising Administration
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Provide general administration support to the Fundraising & Development department, working in collaboration with the admin network across the organisation. Potential tasks may include but are not limited to meeting logistics, booking venues for away days and accommodation/travel bookings
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Develop and maintain accurate and efficient administration systems and tools to support the department, for example our intranet section
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Manage the Department’s resources and order supplies
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Assist the Gifts Officer with gift processing when required, including the processing of cheques, sending acknowledgements, and adding gifts to our CRM, Salesforce
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Administrative support to the Director of Fundraising and Development as required, including pulling reports and occasional diary management
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Ad-hoc support to other team members.
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Support the department with scoping and research for new fundraising products or initiatives
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Make purchases on behalf of the Fundraising and Development department in adherence with internal budget approval processes and delegation of authority
General:
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Support the Fundraising & Development team by attending events and working on collaborative initiatives
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Attend meetings and cross-team working groups to represent the Fundraising and Development Department and its interests
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As requested, provide regular updates to key stakeholders
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Ensure compliance with data protection regulations
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Occasional work outside of regular office hours and at weekends
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Exemplifying through behaviour our values-led culture that encourages curiosity, engagement, positivity and continuous improvement underpinned by a commitment to social impact, ensuring that children and young people are at the heart of everything we do.
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Working collaboratively across the organisation to build good working relationships.
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Actively contributing to team meetings and supporting team members where necessary.
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Participating in occasional work-related events at external venues.
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Undertaking any other duties commensurate with the role.
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Adhering to all Magic Breakfast policies and procedures.
PERSON SPECIFICATION
Skills and abilities
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Ability to manage multiple tasks simultaneously and work to deadlines.
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Strong interpersonal skills to build effective working relationships with a range of stakeholders, a collaborative team player.
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High level of competency in the use of Microsoft.
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Confidence in using Microsoft Word IT packages.
Knowledge and experience
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Experience planning and organising online and in person events.
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Experience of working for a charity desirable but not essential.
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Experience or knowledge of administration within fundraising desirable but not essential.
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Experience using Salesforce / similar CRM or an aptitude for learning new software quickly.
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Experience using Asana or an aptitude for learning new software quickly.
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High level of competency in the use of Microsoft.
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Experience of working in an administrative role.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Experience of working well collaboratively within a team.
Other :
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Enthusiasm for delivery a high standard of supporter care.
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Shared commitment to our values and active contributor to our enabled and empowered culture
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Experience of working for a charity desirable but not essential.
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Experience or knowledge of administration within fundraising desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please find attached our job pack.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Shortlisting - 19th - 20th May
Interview 1 - 26th and 27th May
Interview 2 and informal interview - 2nd and 3rd June
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want every bereaved military child and young person to have:
- Access to the very best emotional health and wellbeing support.
- Outstanding development opportunities.
- The chance to smile again.
We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.
· The SMILES Programme provides children with the chance to smile again
· The STRIDES Programme provides children with outstanding development opportunities
· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most. But all three programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.
What are the 3-month goals for this role:
· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.
· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).
· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT. This will predominantly if not entirely be online 1:1 delivery.
· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
· Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.
· Will have begun to support the wider Families team by attending Scotty events. At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).
· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills. Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
· Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support. Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.
· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.
What are the key responsibilities of this role:
· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.
· Facilitate group therapy or support groups when appropriate.
· Conduct initial assessment to determine clients’ needs and suitability for counselling.
· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.
· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
· Supporting the development of resources and materials as needed.
· Working collaboratively within the SUPPORT team, including peer supervision.
· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion. This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.
· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.
· Attending at least six (mandatory) face to face team days, normally located in the East of England.
· Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP). We may consider applications from practitioners with HCPC or NCS membership too.
· Level 4 Counselling / Psychotherapy Diploma or above.
· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).
· Experience and training with NICE-approved talking therapies.
· Demonstrated knowledge of issues surrounding bereavement.
· Ability to manage caseload effectively.
· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).
· Excellent computer literacy.
· Ability to develop good therapeutic relationships with families.
· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.
· Ability to engage with a culture of continuous learning and support the learning of others.
· Ability to work flexibly as part of a team and independently to meet the needs of the service.
· Commitment to professional standards and ethical practice.
Desirable
· Accredited member of BACP.
· Knowledge or experience of or with the military community.
· Experience of online counselling.
· Experience (post qualification) providing pre-bereavement counselling or support.
· Experience of supporting those bereaved by suicide.
· Knowledge of or experience using assessment tools such as SDQs or CBSQs.
· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.
· Experience of providing counselling or support to young people with SEND or additional needs.
· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.
· Experience working within a hospice, NHS or charitable setting.
Additional Information
- The role may require evening or weekend work
- Enhanced DBS check required
- Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Charity and the Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. We are now looking for an experienced Events Manager to join our small but effective team.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
- Coordinate with our partners and suppliers, ensuring required service levels are met.
- Identify and secure suitable venues that align with the event's theme and requirements.
- Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
- Arrange catering services that meet the dietary needs and preferences of attendees.
- Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
- Assist with communications and marketing efforts to promote events and increase attendance.
- Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
- Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
- Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
- Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
- Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
- Coordinate event activities, ensuring they run smoothly and according to schedule.
- Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
- Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
- Provide appropriate updates to the Event Owner and team members accordingly.
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
- A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
This is a great opportunity for an experienced Finance Manager who is passionate about Jesus’ mission and how we can bring change for families who are struggling around the world. At International Needs, you have the opportunity to use your finance skills to support the amazing ministries of our partners, and to hear firsthand about the impact of our work.
We need a dedicated individual to join the UK team, providing all aspects of charity finance and enabling our global partners to continue and grow their impactful work. We have been growing as an organisation over the last 10 years and want to continue to expand our ministries as needs have also been increasing.
Working together closely in our team, every day you would see the life-changing and transformational impact our work is having on families around the world. Could you join our team?
The Finance Manager is responsible to the Executive Director and responsible for:
- Ensure Financial Sustainability—Develop and implement financial strategies that support the organization's long-term sustainability, aligning budgets with the charity's mission and strategic goals.
- Strengthen Financial Governance and Compliance - Maintain strong internal controls and ensure compliance with relevant financial regulations, charity law, and donor requirements, including timely preparation of statutory accounts and audit processes.
- Enhance Financial Planning and Budgeting - Lead the annual budgeting process and long-term financial planning, providing accurate forecasting, financial modelling, and scenario planning to support leadership decisions.
- Optimise Resource Allocation - Provide insight and analysis to guide the efficient use of funds, ensuring that resources are directed to the most impactful programs and services.
- Develop Transparent Financial Reporting—To build trust and demonstrate accountability, deliver timely and transparent financial reports to stakeholders, including the ED, trustees, donors, and regulators.
- Support Fundraising and Donor Stewardship - Partner with fundraising teams to manage restricted funds, track grant expenditures, and support financial reporting to funders, ensuring alignment with donor expectations.
- Promote Financial Literacy and Capacity building - Build financial awareness and capacity across the organization by training non-financial staff and ensuring budget holders understand and manage their financial responsibilities effectively.
- Risk Management and Contingency Planning - Identify financial risks and develop mitigation strategies, including establishing reserves and contingency plans for economic uncertainties or funding shortfalls.
The role requires the job holder to profess and practice the Christian faith and to commit to the Employer’s Statement of Faith.
The client requests no contact from agencies or media sales.
Location: London or Birmingham only. Hybrid working - must be able to go to the office a minimum of one day a week.
1st stage interviews: 02/06 over Teams
2nd stage interviews if needed: 11/06
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you passionate about people, inclusion, and creating a great place to work? At The King’s Trust, we’re on a mission to make sure every colleague feels heard, valued, and empowered to do their best, all in support of transforming young lives.
We’re looking for a values-driven Employee Experience and Culture Manager to join us on a part-time, maternity cover basis. You’ll lead on key engagement activities, champion equality, diversity and inclusion, and help shape the culture of the organisation through insight, collaboration and action.
You must have strong stakeholder skills, excellent time management, a proactive mindset, and a deep understanding of what makes a great colleague experience.
Ready to make a difference where it really matters? Apply now and help shape a workplace where everyone can thrive!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Employee Experience and Culture Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Employee Experience and Culture Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). For more information, please click here.
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3507
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Part- time 25 Hours Per Week Actual salary - £19,994 Be part of our friendly team and make a difference! Home-Start Birmingham North West is a voluntary family support organisation committed to improving family life. We believe that every parent should have the support they need to give their children the best start in life. The role is a challenging and busy one where you will need to have excellent interpersonal skills, good IT skills and be proactive in managing your own workload. As a Family & Volunteer Co-ordinator you will work closely with our volunteers to deliver professional peer support to families with children under five. We want to hear from you, if you have: • A relevant NVQ Level 3 or equivalent qualification • Experience of working with families & volunteers • Are a car driver (use of a car is essential) We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment. We ensure that our recruitment and selection practises reflect this commitment.
PLEASE NOTE: We do not accept CV’s
This role is subject to a criminal records check through the Disclosure and Barring service.
Interviews to be held on Friday 30th May 2025.
The client requests no contact from agencies or media sales.
Trusts Officer.
Salary: £26,000 per annum.
Location: Remote (with occasional travel to London office)
Contract: Permanent – 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts team playing a vital role in achieving that ambition, working together with other Income and Engagement teams.
As Trusts Officer you will work to secure donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team’s growth strategy.
We are looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from Trusts and Foundations.
How you'll help to create brighter futures
- Work collaboratively and support the team to implement activities to deliver the Trust team’s financial aims with a responsibility for delivering an annual income target, focusing on securing four and five figure donations from charitable trusts and foundations.
- Initiate and develop long-term relationships with trusts and foundations.
- Develop and implement individual solicitation and stewardship plans for existing trusts and new prospects.
- Contribute to a communication and stewardship programme.
- Collaborate with fundraising colleagues to track and report on prospecting activities.
- Take responsibility for ensuring that fundraising partnerships with charitable trusts and foundations achieve their maximum potential.
- Work with the Philanthropy, Trusts, and Prospect Development Managers to identify new prospects.
Let's talk about you
- Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support.
- Experience of creative proposal and report writing.
- Experience of preparing budgets for potential funders and for grant reports.
- A professional solutions-focused approach to making effective decisions.
- Experience of using and interrogating relational databases, maintaining accurate financial records.
- Flexible and calming approach to work and willingness to be accommodating over working hours when required.
- Excellent communicator with great interpersonal skills.
Please see the Job Description for the full list of accountabilities and requirements.
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Closing Date: Tuesday 20th May 2025.
Interviews will be held via MS Teams on 27th and 29th May 2025.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children, and young people who are life-limited or life-threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun, and laughter to create lasting memories.
Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
This is a brilliant opportunity to take on a high-performing team at a time when Acorns is really moving forward. Supported by strong internal resources, the Head of Public Fundraising will drive growth across Individual Giving, Legacy, In-Memoriam, Digital and Prize-led Giving in the context of a highly collaborative, whole-organisation approach to fundraising.
The immediate focus will be on making the most of existing programmes, strengthening audience insight, and getting the team ready to play a major part in the organisation-wide appeal launching in 2025.
Growing Individual Giving income from £1.6 million to £2 million over the next two years will be a central priority, alongside expanding digital and prize-led fundraising and sharpening supporter journeys across the board.
As Head of Public Fundraising, you will:
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Develop and implement a data-driven strategy for all areas of public fundraising to meet growth targets.
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Lead the Individual Giving portfolio, ensuring growth across direct mail, face-to-face acquisition, mid-value development, and telemarketing.
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Oversee the successful delivery of cash appeals, ensuring they meet both income and ROI targets.
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Drive the expansion of digital fundraising and prize-led giving, including managing the growing digital fundraising portfolio and prize-led initiatives.
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Work closely with cross-functional teams, including Marketing & Communications, to ensure campaigns are well integrated and aligned with the overall fundraising strategy.
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Manage and develop a high-performing team, providing leadership, coaching, and clear performance metrics.
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Collaborate with senior leadership and internal stakeholders to drive the strategic direction of public fundraising.
About you
The role needs someone who’s as comfortable setting long-term plans as they are getting hands-on when needed, whether that’s developing appeals, working with agencies or supporting new product ideas. Collaboration across fundraising, care and supporter engagement teams will be essential to making this happen and building an even stronger supporter-first culture at Acorns.
If you’re a senior Individual Giving expert who’s ambitious for supporters and income, this is a chance to take ownership of a strong portfolio, drive innovation, and make a real impact on Acorns’ future.
You will have:
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Extensive experience in Individual Giving (substantial direct marketing experience is essential)
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A history of successfully leading fundraising teams and delivering significant income growth.
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Strong strategic vision, with the ability to adapt and innovate based on data insights and audience understanding.
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Experience in working collaboratively across teams to achieve shared objectives.
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Excellent communication and networking skills, with the ability to build strong relationships internally and externally.
Hybrid working
This is a mostly home-based role, with c.2 days per week in the (Birmingham) office. If you require flexibility around this, please don't hesitate to apply - we can discuss options during the briefing call.
Employee benefits
Benefits include:
- 31 days annual leave including bank holidays, rising to 35 days after 3 years’ service
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children’s Hospice is working in partnership with Laura Macnamara at QuarterFive Fundraising Recruitment to appoint to this role.
Initial assessments will be made based on CVs, so please ensure yours clearly demonstrates how your experience aligns with the person specification outlined above. A cover note is optional at this stage, but Laura would welcome any additional context—particularly around key fundraising achievements not fully captured in your CV.
A detailed brief will be shared with suitable candidates. Full support will also be provided throughout the application process, including guidance on writing your cover letter for formal application.
Celebrity Officer.
Salary: c£30,300 per annum.
Location: Remote.
Contract: Fixed term Contract-12 months – 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Do you have a passion for making a different and a flair for working with high profile personalities? Then join us in the celebrity team at Action for Children where you will be collaborating with incredible celebrity ambassadors and supporters who are dedicated to amplifying our message and helping us to raise vital funds.
As Celebrity Officer, you will plan, research, and deliver on sourcing celebrities, artists, sports people, and influencers to take part in Action for Children campaigns, events, and media to maximise our reach, reputation, and drive income.
How you'll help to create brighter futures
- Identifying, recruiting, and nurturing a wide range of celebrities, sports people, artists, and influencers to support and host major fundraising events, increase awareness, and deliver our income goals.
- Respond to celebrity requests from across the organisation, providing recommendations, advice and fulfilling signed off briefs.
- Keeping an eye on the celebrity world for new potential celebrity supporters.
- Collaborate with teams across Action for Children to develop innovative ideas and creative opportunities.
- Write high quality briefings and pitches to secure support from celebrities, sports people, artists, and influencers.
- Collaborate with representatives from the PR team to develop communication plans which optimise celebrity support.
Let's talk about you
- Preferred professional qualification in Journalism/PR or equivalent experience.
- Proven experience and success in working with celebrities, sports people, artists and influencers and their agents to secure high level support for charity campaigns and events.
- Excellent oral and written communication skills, and excellent attention to detail.
- Excellent planning, organisation, and project management skills.
- Excellent news sense and awareness of changing landscape for people in the public eye.
- Adaptable and able to work under pressure.
- Highly creative with a flair for innovation and forward thinking.
Please see the Job Description for the full list of accountabilities and requirements.
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Closing Date: Wednesday 14th May 2025.
Interviews will be week commencing 26th May 2025.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
Regional Corporate Manager.
Salary: £35,000 per annum.
Location: Remote (preferably North of England/Scotland).
Contract: Permanent – 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
In this role of Regional Corporate Manager, you will strategically manage corporate partnerships up to £100k in value. These will be based across the UK, but we are particularly interested in candidates who have experience in, live in or are happy to travel within the North of England/Scotland region. You will drive income growth and enhance brand presence through strategic allegiances with key corporate entities through development of a pipeline of regional corporate acquisition to achieve financial and non-financial targets.
How you'll help to create brighter futures
- Delivering a comprehensive regional corporate partnership plan.
- Identifying and engaging potential corporate partners.
- Build and manage a strong prospect pipeline.
- Negotiating and finalising partnership agreements that are beneficial for both parties.
- Managing and nurture existing partnerships, ensuring ongoing satisfaction and exploring opportunities for growth.
- Coordinating with internal teams to ensure partnership deliverables are met.
- Analysing and reporting on partnership performance metrics.
- Staying informed of regional market trends, competitor activities, and potential partnership opportunities.
- Identifying and securing a range of budget relieving Gift in Kind and Pro Bono opportunities ensuring that the personal and/or brand exposure from such activities is commensurate to the value of the gift.
Let's talk about you
- Experience working in partnership management, business development or a related role.
- Established influencing and relationship management skills.
- Demonstrable communication and presentation skills.
- Working collaboratively in a team environment.
- Demonstrable understanding of diversity and inclusion and its application within the job remit.
- Tracking expenditure and income figures and taking remedial actions.
- Willingness to travel as needed to meet with partners and attend relevant events.
Please see the Job Description for the full list of accountabilities and requirements.
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Closing Date: Thursday 22nd May 2025.
Interviews will be held week commencing 26th May 2025.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
Family Support Worker
We are looking for a Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.
Position: Family Support Worker (5 positions available)
Location: Harborne/Community Based (the families you will be supporting will be based in Edgbaston & Northfield. This is an outreach position and you will be expected to be based in the community)
Hours: Full-time and part-time hours available
Salary: £26,430 per annum pro rata for part time
Contract: Permanent
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: 1st June (midnight)
Interview Date: 9th & 10th June
The Role
Through undertaking an Early Help Assessment and by working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.
You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.
Key duties include:
• Work in partnership with other practitioner/professionals, children, young people, and their family.
• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
• Deliver evidenced based interventions.
• Provide a timely response to the identified needs of children and young people.
• Promote and use an Early Help Assessment framework.
• Be responsible for a high standard of case recording.
• Engage with children, young people and their families and actively promote their participation in assessments and support plans.
• Manage and prioritise an allocated caseload.
• Organise and participate in planning programme delivery of evidenced based programmes.
About You
We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies
About the Organisation
A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
ID: 1449 Social Media Manager
Service: Digital Marketing
Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity.
Main Responsibilities (for details check the job description and person specification):
• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.
• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives
• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate
• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion
• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.
Main Requirements (for details check the job description and person specification):
• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.
• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation
• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.
• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.
• Experience of line management and/or mentoring a junior member of the team.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 1st June at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place virtually on 9th and 10th June 2025.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)
We about reserve the right to close the role early if we find suitable candidates.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Young Person Advocate and Bereavement Support Practitioner
Hours: 35 hours per week
Rate: £31,500 per annum (plus £2k London Weighting if London based)
Reporting to: Bereavement Support Service Lead
Base: Flexible hybrid working between home and one of Child Bereavement UK’s Centres in Widnes, Birmingham, High Wycombe, London or Glasgow
About Us
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
About the Role
Child Bereavement UK has an exciting new opportunity for a Young Person Advocate and Bereavement Support Practitioner. This is a split post working primarily as a Young Person Advocate. The post holder will lead on the development and delivery of support for young people and the professionals that work with them by ensuring that young people have a voice and influence in the development of Child Bereavement UK’s Services across the UK.
In addition, as a Bereavement Support Practitioner, the post holder will be providing bereavement support to individuals, couples, families and in group settings, when a baby or child of any age has died or is dying, or where children or young people up to the age of 25 are bereaved.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a DBS check.
Closing date: Monday 2 June 2025
Interviews: Wednesday 11 June 2025
First interviews will be held on Teams or Zoom.
Those candidates that are selected for a second interview will be required to attend an in person interview.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.
The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of services across the Hub. The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.
Duties and accountabilities are split into two core areas, management and development of Redthread service delivery, including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy
- Line management of service managers and operational oversight of service contracts.
- Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
- Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
- Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
- Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
- Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
- Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
- Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
- Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
- Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
- Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
- Undertake other duties as required to ensure the effective delivery of the services.
Qualifications
Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.
KNOWLEDGE
Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)
EXPERIENCE
- A proven track record of developing and managing projects in the public, private or voluntary sectors.
- Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
- Demonstrable experience of staff management including recruitment, induction, supervision and support.
- Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
- Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
- Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
- Commitment to young people’s participation
- Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
- Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
- Experience of developing new contracts and development opportunities with commissioners and partners.
- Experience of project development
- Experience of training / public speaking to a wide range of audiences
SKILLS & ABILITIES
- Proven ability to lead and coach others in their professional development
- Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
- Ability to lead, motivate and oversee administrative processes.
- Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
- Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
- Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
- Computer literacy including the use of Email, Word, Excel and PowerPoint.
- Strong organisational skills.
- Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
- Creative, flexible and able to work well with others in a team.
- Honest and reliable.
- Commitment to the organisation and also to their own personal and professional development.
- Commitment to enabling children/young people and their families to participate and achieve their full potential.
Additional information
Hours of work: Full time, 37 hours per week
Place of Work: Home based with expectation of national travel*
Contract Type: Permanent
Level of screening: Enhanced DBS
*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.
You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.
You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.
You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.
Key Responsibilities include:
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Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.
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Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.
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Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.
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Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.
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Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.
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Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.
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Responsible for job descriptions, person specifications, recruitment packs and job adverts.
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Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
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Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners
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Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.
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Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’
Essential criteria includes:
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HR qualification or significant demonstrable experience.
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Coaching qualification or significant demonstrable experience.
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Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.
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Demonstrable experience working in a changing and flexible organisation.
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Demonstrable problem-solving and conflict resolution abilities.
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Demonstrable knowledge of best practices, employment laws, and regulations.
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Effective communication skills.
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Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
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Ability to work on own initiative and manage own workload.
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Demonstrable experience of EDI principles.
Desirable experience includes:
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Personal experience of kinship care.
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Experience of working in a dynamic and fast-changing workplace.
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Exceptional business-partnering skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: Thursday 22 May, 9am
- First interview: 29 May - 2 June
- Second interview: TBC
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





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