Communication officer jobs in Charing cross, greater london

Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer.
This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving.

As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign.
You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies.

Key responsibilities will include:
• Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels.
• Managing campaigns from briefing and launch through to ongoing review, testing and optimisation.
• Developing and delivering annual test plans to improve campaign performance.
• Managing campaign budgets, timelines and quality standards.
• Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets.
• Supporting increased consideration of leaving a gift in a Will and broader consideration of giving.
• Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity.
• Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout.
• Producing regular performance updates and quarterly impact reports for senior leadership.
• Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues.
• Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions.

You will have:
• Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV.
• Strong project management skills and experience managing campaigns end-to-end.
• A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation.
• Experience working with external agencies, such as creative, media and/or telemarketing suppliers.
• Strong organisational and administrative skills, with confidence managing campaign activity and data.
• Experience using data and insight to monitor performance, identify opportunities and improve results.
• Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams.
• Experience developing compelling, audience-led creative or campaign communications.
• Experience developing and implementing campaign test plans and working against clear hypotheses.
• Confidence producing campaign reports and presenting recommendations to senior stakeholders.
• An understanding of the importance of tone, trust and supporter experience within legacy fundraising.
• A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns.
Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change.

Salary & Benefits
• Salary: £41,500 per annum
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: London, hybrid working, one day a week in the office

Recruitment process: Cv to [email protected]

If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary:                     £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location:                 London
Team:                      Membership
Line Manager:         Head of Membership, matrix management Member Engagement Adviser
Hours:                     2.5 days a week
Contract:                 Fixed term contract, 12 months
Grade:                     5
Safeguarding:         Basic / Standard

The Vacancy

The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.

The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.

KEY ACCOUNTABILITIES

Digital and knowledge management support (40%)

● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.

● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.

● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.

● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.

● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.

● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.

Membership inbox, coordination and administration (40%)

● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.

● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.

● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.

● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.

● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.

● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.

Membership engagement support (20%)

● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.

● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.

PERSON PROFILE

Key competencies

● Administration and management

● Adaptability/flexibility

● Attention to detail

● Creative thinking

● Cooperation and collaboration

Essential skills and experience

● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.

● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.

● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.

● Proven experience providing administrative, coordination or operational support in a busy team environment.

● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.

Desirable skills and experience

● Experience working in a membership organisation, network or multi-stakeholder environment.

● Working knowledge of French and/or Spanish.

● Experience of working in the development, peacebuilding or humanitarian sector.

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

We are recruiting a Programme and Partnerships Officerto join our new initiative: Age Friendly: Live Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This role covers Watford, Three Rivers and Hertsmere localities.

This pivotal role within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life.

Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.

You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.

You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.

Responsibilities

• Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation.
• Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
• Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
• Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
• Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
• Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
• Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
• Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
• Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
• Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
• Manage volunteers who will be supporting the implementation of the local action plan.
• Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
• Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
• Research and coordinate policy development in line with this work.
• Prepare and present briefings and reports about progress against plans, at internal and external events.
• Produce written reports as required for internal management purposes as well as for wider external publication.
• Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
• To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
• To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
• Keep accurate records using the partnership’s client management system.
• Set up Network meetings and record minutes.
• Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
• Support regular network communications, including the monthly newsletter and member bulletins.
• Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
• Promote and support open and effective collaboration across the programme.
• Carry out all duties in a professional manner and in line with our values

You will have:

• An excellent understanding of project management
• The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents.
• The ability to manage sensitive situations, differing viewpoints and competing priorities constructively.
• Excellent administration and time management skills.
• Excellent IT / information management skills.
• Excellent presentation skills.
• Good written & spoken communication skills.
• An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
• Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
• Knowledge of GDPR and its’ application in managing activities and volunteers.
• An understanding of marketing and communications.
• The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
• Ability to think strategically and develop/deliver detailed implementation plans.

You should have experience of:

• Supporting programme or project teams through coordination, communication and organisational tasks.
• Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
• Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
• Working autonomously and managing workload independently, including in remote or lone-working environments.
• Managing volunteers.
• Working collaboratively with other organisations.

For further information about the role and the Age Friendly: Live Better in an Age Friendly Hertfordshire initiative  please visit Age UK Hertfordshire's website.

Interviews will be held on: Thursday 10 and Friday 11 September 2026

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We are now looking for a passionate and experienced Learning and Development Officer to join our adults’ team on a part-time basis (28 hours per week, 0.8 FTE).

Learning and Development Officer (Adults)
Contract: Permanent
Work Pattern: Part Time, 35 hours per week (0.8 FTE).
Salary: £34,408 per annum, FTE (£27,526 per annum for 28 hours per week)
Location: Homebased – however NCB promotes a hybrid, flexible way of working, staff can work remotely or from our Newton Abbot, Devon TQ12 or Central Sheffield Research in Practice offices if they wish

About the Role

This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid understanding of research and its application, it is not a primary research post—the focus is on translating evidence into meaningful learning and development opportunities.

You will play a key role in designing and delivering high-quality learning experiences, including programmes, full-day workshops, webinars, and events, working with diverse audiences such as senior leaders and practitioners.

What you’ll be doing

• Designing and delivering engaging learning and development activities for a range of audiences
• Translating complex research, policy, and legal frameworks into accessible, practical learning
• Developing high-quality learning outputs (e.g. workshops, programmes, webinars)
• Building strong relationships with stakeholders and supporting collaborative projects
• Managing multiple projects effectively in a varied and fast-paced environment

We are looking for someone who brings:

• In-depth knowledge of adult social care, or related sectors such as criminal justice, housing and homelessness, or mental health
• Experience in facilitation and delivering learning, including workshops and webinars
• A strong understanding of research, policy, and practice frameworks
• Skills in knowledge mobilisation, with a passion for co-production and evidence implementation
• Proven experience in relationship management
• Excellent communication skills, including confident public speaking
• Understanding of learning theory and its application
• The ability to manage competing priorities and work flexibly (including occasional travel and overnight stays)

Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. This role is focused on our work with Adults. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Tuesday 1st September 2026.
Assessment and interviews to be conducted on Monday 14th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Location: Home-based anywhere in the UK with travel for meetings. Option to work from our Bristol or London offices.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We're looking for a Programme Development Officer with experience of supporting projects, programmes, events or organisational initiatives to join our Innovation, Policy & Systems Change Directorate.

This is an exciting opportunity to support a wide range of programmes and strategic initiatives that aim to improve outcomes for children and young people with cancer and their families. You'll help turn ideas into action by supporting the development, coordination and delivery of work across the directorate, working closely with colleagues, partners and stakeholders.

You'll play a key role in developing proposals, presentations and briefing materials, organising workshops and collaborative sessions, supporting new initiatives and funding opportunities, and ensuring projects stay organised and progress effectively. You'll be someone who enjoys bringing people together, building positive relationships and helping conversations translate into meaningful next steps.

We're looking for a proactive, organised and adaptable individual who is eager to learn and develop their career in areas such as research, learning, policy, systems change or innovation. You don't need experience across all these areas, but you'll be curious about how evidence, collaboration and practical action can create lasting change for young cancer patients and their families.

This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your day-to-day isn't easy. Here are some of the main things you'll be doing, but you'll find more details in our Role Details document.

• Supporting the development and delivery of programmes, projects and strategic initiatives across the directorate.
• Producing proposals, presentations, briefings and other materials to support projects, partnerships and new initiatives.
• Planning and coordinating workshops, meetings and collaborative sessions, including communications and follow-up actions.
• Supporting funding bids, research proposals and partnership development opportunities.
• Gathering, organising and summarising information to support decision-making, learning and continuous improvement.
• Maintaining project trackers, shared workspaces and collaboration tools to help teams stay organised and informed.
• Supporting the sharing of learning, progress and outcomes across teams, partners and stakeholders.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience supporting projects, programmes, events or organisational initiatives.
• Strong organisational skills with the ability to manage multiple priorities and keep work progressing.
• Experience coordinating meetings, workshops or collaborative activities involving a range of stakeholders.
• Excellent written and verbal communication skills, including producing presentations, reports, briefings or meeting notes.
• Ability to build positive working relationships and collaborate effectively with colleagues, partners and other stakeholders.
• Confidence using Microsoft Office and collaboration tools, including project-tracking systems such as Trello.
• A proactive, adaptable and curious approach, with a willingness to learn and contribute across a variety of work areas.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

If you have questions about the role or process, please email us.

#ShowTheSalary #NonGraduatesWelcome

Are you an experienced challenge events fundraiser? We have an opportunity to join a leading mental health charity to join the Events team for a 12 month contract.

This is a hybrid role based in London or Cardiff, with 2 days a week in the office.

The role
The Events team is a part of a wider Engagement team, responsible for raising more than £23 million this year!

This role would be working with the Senior Events Officer and another Events Officer, and would help deliver the charity's biggest and best London Marathon event (likely spending 75% of the time working on London Marathon, and the remaining 25% working on another event in the portfolio).

Supporter engagement sits at the core of the role, with a focus on meeting and exceeding engagement and fundraising KPIs through proactive communication, tailored guidance, and personalised stewardship.

You would need to interpret and analyse performance data to optimise supporter journeys, strengthen campaign effectiveness and maximise income.

Work closely with supporters to understand their motivations, while collaborating effectively with colleagues across teams.

Support with key events and activities, with some travel and out of hours working required to help deliver high quality, on the ground supporter experiences.

The candidate

• Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.
• Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.
• Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.
• Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.
• Ability to interpret and analyse data and use insight to improve performance
• Available to start ideally August / September 26

IMPORTANT NOTE

Closing Date: 10 August 2026

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Tenancy Sustainment Officer 

A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.

This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.

The Role

As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.

Key Responsibilities

• Manage a high-volume case-load of vulnerable residents, delivering tailored tenancy sustainment and financial inclusion support.
• Complete holistic assessments, home visits, risk assessments and personalised support plans to help residents maintain independent living.
• Provide expert advice on Housing Benefit, Universal Credit, welfare benefits, Discretionary Housing Payments, Household Support Fund applications and income maximisation opportunities.
• Work collaboratively with housing teams, local authorities and external agencies, managing referrals and coordinating support for residents with complex needs.
• Maintain accurate case records, contribute to performance targets, deliver excellent customer service and support colleagues through training and knowledge sharing where required.

Key Requirements

• Previous experience within housing management, tenancy sustainment, welfare benefits or financial inclusion.
• Excellent working knowledge of Housing Benefit, Universal Credit and wider welfare benefit legislation.
• Proven experience supporting vulnerable residents, including individuals with complex needs, safeguarding concerns.
• Strong case management, communication and partnership-working skills, with the ability to manage a busy and varied workload.
• A proactive, empathetic and solution-focused approach, with a genuine passion for improving resident outcomes and sustaining tenancies.

If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.

Tenancy Sustainment Officer 

A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.

This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.

The Role

As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.

Key Responsibilities

• Manage a high-volume case-load of vulnerable residents, delivering tailored tenancy sustainment and financial inclusion support.
• Complete holistic assessments, home visits, risk assessments and personalised support plans to help residents maintain independent living.
• Provide expert advice on Housing Benefit, Universal Credit, welfare benefits, Discretionary Housing Payments, Household Support Fund applications and income maximisation opportunities.
• Work collaboratively with housing teams, local authorities and external agencies, managing referrals and coordinating support for residents with complex needs.
• Maintain accurate case records, contribute to performance targets, deliver excellent customer service and support colleagues through training and knowledge sharing where required.

Key Requirements

• Previous experience within housing management, tenancy sustainment, welfare benefits or financial inclusion.
• Excellent working knowledge of Housing Benefit, Universal Credit and wider welfare benefit legislation.
• Proven experience supporting vulnerable residents, including individuals with complex needs, safeguarding concerns.
• Strong case management, communication and partnership-working skills, with the ability to manage a busy and varied workload.
• A proactive, empathetic and solution-focused approach, with a genuine passion for improving resident outcomes and sustaining tenancies.

If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.

Job Title: Senior Press Officer

Salary: £33,268 - £36,000 dependent on experience

Contract Type: Permanent, full-time (35 hours).

Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.

About us

Do you want to change healthcare for the better?

Join the Royal College of Surgeons of England (RCS England) and you will be part of a professional membership organisation and registered charity that is committed to advancing surgical care.

We provide world-class education, assessment and development to 30,000 surgeons and dental surgeons at all stages of their career. Our vision is to see excellent surgical care for everyone. We do this by setting professional standards, facilitating research and championing the best outcomes for patients.

Our heritage home in Lincoln’s Inn Fields, Holborn

Nestled in the heart of bustling London, our beautiful heritage building in Lincoln’s Inn Fields, Holborn, offers an easily accessible location steeped in history. Now transformed into a centre of excellence for surgery, it provides a welcoming place for all our members to train, meet or network, wherever they live and work.

About the role

We are looking for an outstanding Senior Press Officer to work in our fast-paced press office, helping run it to the highest standard. RCS England is one of the most high-profile health commentators in the UK. You will regularly see us advocating for patients and the surgical workforce in the national press. Candidates should have experience of successfully pitching stories to national media and know what makes a good health story. You will have a fluent writing style and be confident working with senior stakeholders to brief them before interviews.

Responsibilities

• Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with RCS England key messages and priorities.
• Participate in an out-of-hours rota for media enquiries. Time off in lieu is offered for significant out-of-office hours worked.
• Research, write and distribute press releases, features, letters and other editorial material.
• Draft articles, quotes and opinion pieces on behalf of RCS England spokespeople.
• Provide press office support to the Faculty of Dental Surgery and its Dean, as required.
• Brief the President, Council Members and senior managers on issues arising in the media.
• Act as the press lead for key projects such as RCS England guidance or campaigns. Devising and implementing communications plans, sharing project updates with the wider communications team, and maintaining a good understanding of surgical and wider health issues.
• Horizon scan for media opportunities and develop your own ideas for health coverage based on data, insights or RCS England priorities.
• Brief, support and prepare RCS England spokespeople for media interviews.
• Establish and maintain professional and trusted relationships with national and trade journalists.
• Represent the RCS England at internal and external meetings, and maintain professional relationships with press and communications leads at stakeholder organisations.
• Monitor daily media coverage relevant to surgery and the RCS England. This includes pulling together the team’s daily press cuts to be shared with Council members, Trustees, and key RCS England staff by 10am (subject to urgent media enquiries).
• Maintain and update the media sections of the RCS England website, working with the web team to develop rich digital content. Actively participate in developing our social media profile using Twitter, Facebook, and commissioning and editing relevant blogs.
• Produce evaluation reports of media coverage and communications activity.
• Undertake such duties appropriate to the grade, as required by your line manager.

About you

• Degree educated or proven extensive experience that can demonstrate the essential criteria below.
• At least two years’ experience of working in a press office.
• Experience of writing and editing for a variety of media including print and the internet.
• Good working knowledge of Microsoft Word, Excel and PowerPoint packages.
• Demonstrable experience of placing stories in the media.
• Rigour in researching and reviewing content: able to identify key points, summarise findings and report data and conclusions accurately.
• Excellent writing skills: able to write fluent, compelling copy free from grammatical or other errors.
• Excellent telephone manner: diplomatic and persuasive verbal communication skills.
• Able to prioritise effectively and deliver work to deadlines.
• Demonstrable understanding of journalists’ needs and priorities.
• Ability to understand policy documents and formulate a media response.
• Collaborative and inclusive approach to build relationships with colleagues across the organisation, to encourage timely information sharing with the press office.
• Diplomacy and persuasiveness, to foster the trust of senior spokespeople you are briefing and advising.
• Excellent interpersonal skills and integrity, to protect the College’s reputation for providing accurate and reliable information to the media.
• Strong prioritisation skills and a flexible approach to respond to changing priorities and needs and manage reactive queries.
• Enthusiasm and creativity to seek out interesting stories and pitch them.

What’s in it for you?

• 27 days paid holiday + bank holidays and up to 4 college closure days over the festive period & other leave entitlements (carers leave, fertility treatment leave, etc.)
• Hybrid and flexible working. We require staff to spend a minimum of 20% of their time in the office, subject to role requirements.
• Enhanced contributory pension scheme
• Equal access to enhanced parenthood leave
• A range of staff and peer networks
• Employee health and wellbeing committed (Healthcare cash plan, menopause friendly, disability confident employer, mental health first aiders, EAP etc.)
• Retail discount platform
• Sabbatical and volunteering opportunities
• Variety of learning and development opportunities

Interested Candidates:

If you wish to apply or if you have any questions about this position please email your CV together with a

cover letter to [email protected].

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact [email protected]

Closing date: Thursday 27 August 2026

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held,

created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the

Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.

Our client is a wonderful charity which has been working with and for people with a Learning Disability and autistic people since 1898. Their mission is to work towards being led by people with Learning Disabilities, and they currently deliver a range of high-quality housing, support and activities across local communities. They are currently recruiting for an engaging, people-focused Shared Lives Officer to grow and promote their Shared Lives Scheme across Barking and Dagenham. This is a full-time role and will initially be on a 10 month fixed term contract.

The charity's Shared Lives scheme is an enriching model of care which matches those needing support with a trained, self employed carer who opens their homes (and their life) in order to help support them. Using your local knowledge, you’ll be spending time in local communities to promote the charity's Shared Lives programme, and encourage people to become Shared Lives Carers. You’ll be out and about in Barking and Dagenham, connecting with individuals, families, and local organisations to raise awareness of the Shared Lives scheme at community events. Through meaningful conversations and thorough assessments, you’ll identify and support potential carers to be assessed, trained and approved ready to provide care.

To apply for this role, you will be a warm, engaging communicator who thrives in community settings. You’ll have experience in social care, community development, or carer recruitment and will ideally have an understanding of the needs of people with learning disabilities and/or autism (although experience with other vulnerable groups will be considered). You will be organised, proactive, independent, and passionate about making a difference to the lives of vulnerable people.

To apply, please initially submit your CV (Cover Letters not required at this stage).

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please only apply if you are available ASAP or have no more than a 1 month notice period.

Please note this role will be hybrid-working but will require regular travel across Barking and Dagenham as you engage with community groups and work to grow and raise awareness of the charity's Shared Lives programme.
 

We are recruiting for a temporary Learning Programme Officer for a high-profile social welfare charity, you will be helping to develop, deliver and evaluate a range of educational content, resources and events for the Teaching Learning Programme, which seeks to educate and engage young people (up to the age of 18) across the UK.

Hybrid working, Min 2 days in the office Wednesday is essential and a Current Enhanced DBS is essential.

The Role:
Plan and produce inspiring, relevant and engaging educational content (e.g. assemblies, lessons) which reflect diverse audiences .
Alongside the Learning Programme Manager, brief and commission educational materials with external partners to agreed objectives.
Work with Digital team to write, edit and manage content within the Teaching webpage.
Manage digital resource library including upload, and ensure resources are accessible on the Teaching webpage and other associated (external partner) webpages.
Research ways of improving the webpage, films collection and resources by reviewing existing activities to determine gaps and potential development areas in e-learning provision.
Support in commissioning audience surveys and generating reports with Learning Programme manager.
Work with colleagues across the organisation (Brand, Digital) to ensure that the appropriate marketing and communications plans are in place.
Write and produce promotional materials including posters and digital marketing assets
Maintain accurate records of income and expenditure against the learning budget and ensure agreed targets and performance indicators are met.


The Candidate:
Knowledge of the National Curriculum, the Curriculum for Wales framework and the UK education system, from a school or relevant education sector role
Proven project management skillset - ability to manage conflicting priorities and work to tight deadlines.
Proven experience of taking ideas from concept to finished product.
Relationship management experience and skills, including the ability to represent the organisation effectively to a wide range of external stakeholders, including ability to engage with children and young people.
Experience and knowledge of monitoring financial budgets, processing payments and maintaining accurate expenditure detail.
Experience with IT packages including Microsoft Teams, OneDrive and Office 365 (Outlook, Word, Excel, PowerPoint), content management systems and relevant social media platforms (e.g., Facebook, Vimeo, YouTube).

Harris Hill are delighted to be partnering with an international development charity with an incredible global reach to recruit a Corporate Partnerships Officer.

This is an exciting opportunity to join an ambitious Development team within an organisation supporting people and their families around the world. With a presence in over 200 locations across 50 countries, the charity delivers practical, emotional and emergency support 365 days a year.

You'll join at an exciting time for corporate fundraising, working with a global network of companies and taking ownership of your own portfolio of corporate supporters.

The role

Working closely with the Corporate Partnerships Manager and wider Development team, you'll:

• Manage and steward your own portfolio of four-figure corporate partners.
• Act as a key point of contact for corporate supporters and help them with their fundraising.
• Research prospective partners and contribute to developing the corporate pipeline.
• Prepare presentations, meeting briefings, impact reports and partnership communications.
• Coordinate stewardship activity and follow-up from meetings, events and networking opportunities.
• Maintain accurate CRM records and report on corporate engagement and pipeline activity.

About you

They're looking for someone who has experience in fundraising, partnerships, customer service, account support or a busy administrative role, alongside a genuine interest in developing a career in corporate partnerships.

Salary: £28,000–£30,000
Location: London, hybrid – just one office day per week (Monday)
Contract: Permanent, full-time
Benefits: 25 days' annual leave plus public holidays, 7% employer pension contribution, life assurance and training and development opportunities.

How to apply

Please submit your CV and a supporting statement of no more than 500 words by 12 noon on Friday 4 September 2026.

First-round interviews: 14 September (in person)
Second-round interviews: 21 September (online)

To find out more, please contact Hannah Laking at Harris Hill on  

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

£36,250 - £39,500 per year

Permanent, Full Time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Help us make it easier for men affected by prostate cancer to access the support they need, when they need it most. In this new role, you’ll develop and grow new referral and signposting pathways into Prostate Cancer UK’s services, working with NHS clinicians, Trusts and partner organisations to ensure more men and their loved ones get the right support at the right time.

You’ll build strong relationships across healthcare, charities and local services, identifying opportunities to connect people with our support services and putting the right operational and governance arrangements in place to make these pathways successful and sustainable.

Working closely with colleagues across the organisation, you’ll test and improve innovative approaches, using data and insight to understand what works best. You’ll play a key role in shaping future service delivery, ensuring our support reaches more people who need it.

This is a fantastic opportunity for someone who enjoys partnership building, innovation and using evidence to create meaningful change for people affected by prostate cancer.

What we want from you

We’re looking for someone with experience working across the UK health system and a strong understanding of cancer care, patient pathways and the role these support services play in improving patient outcomes. You’ll need to be confident building trusted relationships with clinicians, NHS Trusts and partner organisations, and have the curiosity to spot opportunities and test new ideas turning them into meaningful solutions.

You’ll need to be data literate and comfortable using insight to measure impact, improve services and inform decision-making. An understanding of service improvement, health inequalities and the potential of technology to enhance service delivery will help you succeed in this role.

Most importantly, you’ll be a proactive collaborator who works well across teams, communicates with confidence and brings fresh thinking to challenges. Organised, self-motivated and able to manage competing priorities, you’ll be driven by making a difference and committed to creating an inclusive environment where everyone can thrive.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.

The closing date is Sunday 6th September 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st September 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.