Communications volunteer volunteer roles in liverpool
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?
We Stand - Formally Mosac provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.
We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.
We expecially welcone volunteers who speak additional languages, from all communities, to help us support more parents from diverse backgrounds, Welsh speakers are also required as part of our South East Wales support project
Helpline Volunteers will:
- Receive full training prior to the formal induction (3 week training programme) Dates to be confirmed
- Commit to volunteer 4 hours per week for a minimum of 1 year
- Receive ongoing support and supervision from a friendly team
- Make a difference to the lives of families impacted by child sexual abuse
Opportunities for you:
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To contribute to We Stand’s aims of supporting families affected by child sexual abuse
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You will receive training, continual development and support in the role
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Working remotley from your own home
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Gain valuable experience and development of interpersonal skills
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Out of pocket expenses for travel cost if required to attend meetings,and subsistence will be met by We Stand
Your Responsibilities:
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Answer calls that come through the National Helpline
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Provide support, information and signposting to relevant support organisations
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Complete all call log and monitoring information after each call
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Attend mandatory supervision meetings fortnightly or monthly to support you in the role.
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All helpline volunteers working remotely - attend 30 minute supervision after your shift.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BABY BASICS NORTHAMPTON
Trustee Recruitment
Volunteer role
An exciting opportunity to volunteer your skills to support a much-needed local charity working across Northamptonshire.
Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies.
The charity is in its 12th year, and ready to grow in line with community demand for our vital service. We are recruiting new Trustees, to join the Board to ensure this much-loved local charity thrives as it increases both its reach and impact.
If you believe you could make a difference, we’d really like to hear from you.
Areas of special interest to us include experience of:
Health/NHS Sector
Fundraising
Marketing & Communications
Charity board experience is desirable but not as important as a desire to make a positive contribution to the wider community.
Trustees are expected to attend monthly meetings, preferably in person, and a full induction will be provided. In addition to board meetings, we encourage Trustees to visit and occasionally support the small staff team at the Baby Basics Northamptonshire office.
Please send your CV and cover letter outlining your relevant skills, experience and interest in joining the Board of Trustees.
If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that.
Thank you for your interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Fully flexible / Remote – open to applicants anywhere in the UK
Time Commitment: Approx. 2–6 hours per month, including quarterly trustee meetings, occasional sub-committee meetings, and fulfilling trustee responsibilities. Time may vary slightly depending on organisational needs, but remains manageable alongside other personal and professional commitments.
About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire communities, raise awareness for important causes—including mental health—and share unique storytelling and learning experiences from the field.
We are currently recruiting our initial board of trustees to help launch and register the charity.
Role Overview
We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.
Key Responsibilities
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Maintain accurate records of trustee meetings and decisions
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Ensure compliance with charity law and CIO regulations
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Support trustee recruitment, induction, and governance processes
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Act as a point of contact for official communications
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Assist with reporting to the Charity Commission
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Help guide the charity through its registration and initial set-up
Person Specification & Requirements
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Strong organisational and administrative skills
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Familiarity with charity governance and trustee responsibilities (training can be provided)
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Commitment to the mission and values of Unseen Expeditions and its partnered charities
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Ability to work collaboratively with a small, remote trustee team
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Comfortable working remotely and communicating online with a UK-wide board
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UK-based (required for legal trustee responsibilities)
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2–6 hours per month commitment (more during start-up if possible)
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Basic tools for communication (email, phone, video calls)
What You’ll Gain
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Opportunity to shape and govern a new, high-profile charity from launch
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Hands-on experience in charity leadership and governance
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Contribution to awareness-raising and adventure-led impact projects
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Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects
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Flexible, fully remote role within a passionate, purpose-driven team
To inspire communities, raise awareness for mental health, and support mission-led charities through adventure, storytelling, and charitable impact.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Trans Celebration
Trans Celebration is a trans-led, grassroots organisation working to uplift trans and gender-diverse individuals across the UK. Through inclusive campaigns, community engagement, and creative platforms such as fashion, arts, and beauty, we advocate for visibility, equality, and empowerment.
We’re looking for a motivated and creative Marketing Volunteer to support our campaigns and help spread our message of celebration and inclusion to a wider audience.
Job Summary
As a Marketing Volunteer, you will support the planning and execution of marketing strategies that promote Trans Celebration’s work, values, and campaigns. This role involves content creation, social media support, SEO assistance, and analytics tracking. It's an excellent opportunity for someone looking to gain hands-on marketing experience in a mission-driven organisation.
Key Responsibilities
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Support the development and rollout of marketing campaigns across digital platforms.
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Write engaging copy for social media, emails, and promotional materials.
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Assist in creating visual and video content for Instagram, Facebook, YouTube, and other platforms.
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Participate in brainstorming sessions to help shape campaign direction and creative ideas.
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Help optimise website content using SEO best practices.
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Monitor and measure the impact of marketing efforts and provide reports on performance.
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Stay current with marketing trends and attend relevant training when available.
What We’re Looking For
Skills & Competencies:
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Basic understanding of marketing principles and digital strategy.
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Familiarity with major social media platforms (Facebook, Twitter, Instagram, YouTube, etc.).
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Excellent writing, editing, and verbal communication skills.
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Creative thinking and strong problem-solving abilities.
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Experience or interest in SEO, content writing, and analytics.
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Ability to manage multiple tasks and meet deadlines independently.
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Bonus: Basic skills in photography, video editing, and graphic design.
Personal Attributes:
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Organised, detail-oriented, and self-driven.
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Enthusiastic about inclusive representation and advocacy.
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Comfortable collaborating in a remote or hybrid team setting.
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Open to feedback and excited to grow professionally.
Work Environment
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On-Site role with flexible scheduling.
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Collaborative and inclusive team culture that values creativity and initiative.
Language Requirements
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Fluency in English (spoken and written) is essential.
How to Apply
To apply, please submit:
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A cover letter explaining your interest in the role and any relevant experience.
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A current CV or resume.
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1–2 examples of content you’ve created (social media posts, marketing copy, graphics, etc. — optional but preferred).
Trans Celebration is a trans-led,human rights and community organisation dedicated to highlighting issues affecting trans and gender-diversity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking Visionary Leaders: Volunteer Board of Trustees for The Scotia Foundation
Are you a strategic thinker with a passion for community building and cultural preservation? Do you believe in the power of a collective vision to create something truly exceptional?
The Principality of Scotia is establishing The Scotia Foundation, a new non-profit organisation dedicated to fostering our vibrant community, preserving our unique culture, and laying the groundwork for a thriving micronation. We are seeking committed and experienced individuals to join our inaugural Volunteer Board of Trustees.
This is a unique opportunity to provide strategic leadership and governance, shaping the future of a pioneering initiative from its very inception.
The Opportunity
As a founding Trustee, you will play a pivotal role in guiding The Scotia Foundation's mission and ensuring its long-term success. You will contribute your expertise to establish strong governance, ethical frameworks, and effective strategies that will impact our global community.
Key Responsibilities of the Board of Trustees:
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Strategic Direction: Provide oversight and guidance to ensure the Foundation's activities align with its mission, vision, and the broader goals of The Principality of Scotia.
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Governance & Oversight: Establish and uphold strong governance policies, ensuring legal compliance, ethical conduct, and financial integrity.
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Fundraising & Resources: Contribute to fundraising efforts, identify potential partnerships, and help secure the resources needed to achieve the Foundation's objectives.
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Advocacy & Outreach: Act as ambassadors for The Scotia Foundation, promoting its work and mission to a wider audience.
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Programme Development: Advise on the development and implementation of cultural, community, and educational programs.
Who We're Looking For
We are building a diverse Board and welcome applications from individuals with experience in:
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Non-profit governance and management.
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Financial management and fundraising.
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Legal expertise.
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Community development.
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Cultural preservation and arts.
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Strategic planning.
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Marketing and communications.
Above all, we seek individuals with a genuine commitment to our mission and a collaborative spirit.
What You'll Gain
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A unique opportunity to shape the future of a groundbreaking micronation project.
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The chance to contribute your skills to a cause focused on community and cultural legacy.
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Networking with passionate individuals and leaders from various fields.
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A significant, impactful role for your professional portfolio.
Ready to Lead and Inspire?
If you are a visionary leader eager to make a lasting impact, we invite you to apply.
Please submit your CV/resume along with a brief letter of interest outlining your relevant experience and why you wish to join The Scotia Foundation's Board of Trustees.
We look forward to building the future of Scotia with you.
THE
SCOTIA
FOUNDATION
The client requests no contact from agencies or media sales.
Volunteer with Unify Giving CIC
We’re building a movement of people who believe giving should be simple, human and direct. Our volunteers are at the heart of that.
We don’t care about age, background, or whether you’ve got a perfect CV.
We care about people who want to be part of a team, learn, and create real impact together.
All roles are 5–10 hours a month, minimum 3 months. You’ll be supported by the Volunteer Manager and the wider Unify Giving team.
Charity Liaison Officer
Be our local connector.
You’ll build bridges between Unify Giving and grassroots charities. This means meeting people, listening to what’s needed, and helping bring them into our network.
What you’ll do:
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Visit local charities and community groups.
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Call and email to introduce Unify Giving.
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Help new partners come on board.
If you’re friendly, curious and enjoy meeting people, this is for you.
✨ Who we welcome
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No age limit. We believe good ideas and energy can come from anyone.
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Perfect if you’re out of work and want to build skills and confidence.
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A great chance to be part of a supportive team working on something meaningful.
If one of these roles feels like you, or like someone you know — we’d love to chat.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.
This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.
We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.
What you will be doing:
Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;
Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;
Ensure participants feel comfortable, heard and respected throughout all discussions;
Capture key insights and report findings clearly and accurately to the health and social care training team;
Support RNIB in creating a positive and inclusive environment for all forum participants.
What you will gain:
Valuable experience in community engagement and facilitation;
The opportunity to influence real change;
Full access to training and ongoing support from the health and social care training team;
A supportive, inclusive volunteering environment.
Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.
Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.
You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect
Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a enthusiastic volunteer to become thd Leeds chapter's Social Media Officer. The primary role is to ensure the smooth every day running of the social media accounts. This involves responding to messages (even if it’s just sign posting) and replying to comments. They should try to ensure growth of the social media account including Facebook and Instagram with the potential of Twitter. They should make use of the Facebook groups to create an engaging atmosphere for members and chase lead volunteers to ensure they post on the page and group promptly following events. After each event they should make posts following up on it. Finally, they will liaise with photographers and assist with designing and running the website
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for a enthusiastic volunteer to become the Newcastle chapter's Social Media Officer. The primary role is to ensure the smooth every day running of the social media accounts. This involves responding to messages (even if it’s just sign posting) and replying to comments. They should try to ensure growth of the social media account including Facebook and Instagram with the potential of Twitter. They should make use of the Facebook groups to create an engaging atmosphere for members and chase lead volunteers to ensure they post on the page and group promptly following events. After each event they should make posts following up on it. Finally, they will liaise with photographers and assist with designing and running the website.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference and shaping the future for young lives? Are you a professional interested in developing your own mentoring skills? Mentoring can be a rewarding way to ‘give back’ and share your experiences with someone who could really benefit from hearing an informed, consistent and fresh perspective…possibly something they haven’t had before.
We’re delivering ‘Developing Futures’ a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges, in the London Boroughs of Barnet, Brent, Ealing, Hillingdon, Hounslow, Hammersmith & Fulham, Harrow and Haringey.
What you will be doing
- Motivate, guide and support service users towards the achievement of positive goals.
- Support service users with exploring careers, identifying and setting goals, developing contacts, and identifying resources.
- Promote and develop a positive relationship
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.
We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.
�� About the Role
We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:
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Recruitment Coordination
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New Hire Onboarding
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HR Administration
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Employee Experience & Engagement
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Training & Development
You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.
�� Key Responsibilities
Depending on your assigned focus, tasks may include:
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Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews
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Assisting with onboarding new volunteers, including documentation and welcome sessions
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Maintaining digital HR records and tracking key data
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Responding to team queries and supporting the delivery of internal communications
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Helping organise training opportunities, check-ins, and team initiatives
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Supporting our HR projects and contributing ideas to improve team culture
�� Perks of Volunteering with Travel Radar
(Please note: This is a voluntary, unpaid role — but packed with value!)
�� Flexible workload – Fit your hours around your schedule
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
�� Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
�� Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.
They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The VP's role is to aid the president with all of their responsibilities in overseeing the chapter. VP might help run the chapter and become responsible for some activities. Helping to coordinate their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.
This role is important in order to have a smooth running chapter, so that the magic of our visits are at their full potential! We are searching for a enthusiastic and hard working volunteer to support the President in Newcastle!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.
Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.
Key Responsibilities
● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.
● Work closely with the Director of Development to maintain a pipeline of prospective funders.
● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.
● Collate and interpret project data, outcomes, and financial information to support applications.
● Support the development of template responses and maintain accurate records of submissions and outcomes.
● Assist in preparing follow-up reports or updates required by funders.
What We’re Looking For
● Strong written communication skills with the ability to craft persuasive and inspiring content.
● Attention to detail and the ability to work independently.
● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.
● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.
● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values.
What You’ll Gain
● The opportunity to make a meaningful contribution to a growing, impactful charity.
● Experience in trust and grant fundraising, with support and guidance from our development team.
● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.
● References and testimonials for future opportunities.
● Access to Mercy UK’s Employee Assistance Programme with Health Assured
The role carries an Occupational Requirement on the grounds of religion and belief in keeping with current guidance. The postholder must be able to demonstrate a Christian belief and value system, in line with Mercy UK’s statement of faith, ethical framework and core competency statement.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.