Community support jobs

Due to expanding the team, we are currently recruiting Catering Assistant at Galanos House, in Southam, Warwickshire.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
Join our team as a Catering Assistant and play a vital role in providing high-quality food and beverage services. In this position, you will assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff. You will also help maintain a clean and tidy kitchen environment at all times. In addition, you will support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service. Finally, you will provide catering support for special functions, open days, meetings, and events.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Events and Opportunities Coordinator is responsible for the delivery of a programme of events and activities that build community and belonging among students. Events include, but are not limited to, Welcome, Wellbeing Week and end of year celebrations. You will work closely with student societies, groups, networks and key stakeholders to plan, organise, and deliver events and activities that reflect the diverse needs of students across our campuses. 

• Deliver an inclusive, engaging programme of events and activities that strengthen student belonging.
• Plan, coordinate, and evaluate events across all university campuses.
• Support and empower student-led societies and groups to deliver high-quality activities.
• Build strong relationships with internal and external partners to expand opportunities for students.
• Act as the Students’ Union’s central point of contact, and provide expertise, on events.
• Work collaboratively with colleagues to maximise student engagement and communication. 

Role Purpose:

The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year with no waiting list.

Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. You are expected to work within HFEH Mind’s policies and procedures, and adhere to our code of conduct/values.

This role will suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough, and look to reflect this in our team.

Job Summary:

The mental health advisor role is a key part of the delivery of the Circle, working on the frontline to support young people and their families who are finding it hard to cope. They will conduct hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.

As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will have to dynamically risk assess situations, and be confident in raising concerns when necessary.

Key Responsibilities:

Service Delivery:

• Work as part of a team to provide support to service users and their families.
• Work within the Circle framework, and follow all HFEH Mind’s policies and procedures.
• Develop an understanding of the local area, and other services, to effectively signpost to.
• To deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
• Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
• To utilise skills flexibly and effectively so that support can be tailored in a creative way.

Service Accountability:

• Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
• Attend and engage in mandatory training, as directed by HFEH Mind.
• Ensure all support provided has an inclusive values base, which recognises and respects differences.
• To work collaboratively with all other partners and professionals, and represent HFEH Mind in a positive light.
• Ensure that all support provided  has an inclusive values base which recognises and respects difference and diversity.

Other:

• To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
• Carry out any additional tasks as required by the Circle or Children and Young People’s Services in consultation with your manager.

Person Specification

Essential

• A minimum of two years’ experience supporting vulnerable children and/or young people in a paid or voluntary capacity, or equivalent.
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding
• Organisational skills and excellent time management.
• Ability to communicate clearly both verbally and in writing, to a wide range of audiences.
• Ability to organise and prioritise workload.
• Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
• An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
• Experience of using Microsoft Office package.
• Working understanding of General Data Protection Regulations (GDPR).
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Desirable

• Experience of working with CYPs presenting with complex needs, and/or who are neurodiverse.
• Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
• Experience in co-producing activities and campaigns with young people.
• Experience of working within a multi- disciplinary team.
• Experience of supporting young people experiencing episodes of heightened stress/distress.
• Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.

 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

This post is subject to an Enhanced DBS check

 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. 

You will be responsible for:    

• Lead store operations bringing energy and vision to create a memorable shopping experience. 

• Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall. 

• Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

• Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Ensuring sales targets are met and direct costs are kept within managed budgets. 

• Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

1. Brief job description

Role: Communications and Marketing Lead
Salary: In the region of £41,000 - £51,000 dependent upon qualifications and experience
Holiday allowance: 25 days per annum, plus UK bank holidays
Contract type: Permanent
Probation period: Six months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager.
Line Manager: CEO
Start date: As soon as possible
Application closing date: 23:59 (BST) on 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role.

2. About the Role

We’re looking for a strategic, innovative and proactive Communications and Marketing Lead to drive forward Save the Rhino’s communications across all touch points, delivering our ambitious five-year strategy. As a member of the Senior Management Team, this role is key to shaping our public voice, strengthening our organisation’s brand and driving greater awareness and engagement with rhino conservation.

This is a broad and influential role for an experienced communications and marketing professional to amplify our core conservation messaging alongside our fundraising campaigns. You will bring clear tactical vision and a deep understanding of how targeted communications can advance organisational reputation, support conservation goals and engage diverse audiences.

You’ll oversee all aspects of external communications including messaging, media, PR, digital, campaigns and brand. With a talent for storytelling and an eye for detail, you’ll be confident and experienced in turning complex information into accessible, compelling content. From writing press releases on the latest rhino news, to supporting successful fundraising campaigns, this role is ideal for someone who excels in strategic thinking as well as hands-on delivery. You will work closely with colleagues across departments as well as external agencies, building strong relationships and ensuring our messaging is clear, consistent and aligned with our values.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

3. Key Responsibilities

Communications

• Lead on the development and implementation of all communications messaging and materials, in line with organisational core values and strategic vision
• Support creation and production of advocacy materials relating to key rhino conservation issues as appropriate
• Work with the Programmes Team to produce materials for impact reporting including blogs and articles for use online and within the charity’s Annual Report
• Develop a programme of regular webinars with the CEO, addressing timely and interesting rhino topics to engage and grow Save the Rhino’s online audience
• Prepare and create content Save the Rhino’s annual magazine, The Horn
• Monitor and report on key metrics across all communications channels and content, using data insights to support and/or adapt future plans

Media

• Prepare press communications plans around key events and rhino news, using core narratives and accessible language across diverse audiences and channels
• Create and implement crisis communication plans, ensuring timely and appropriate responses to reputational risks or urgent events

Brand

• Work with the CEO and the Communications and Marketing Team to produce materials to communicate new organisational strategy
• Ensure all Save the Rhino communications material maintains a consistent brand and house style, managing and updating brand guidelines and templates, for use by the internal team and external partners

Marketing

• Manage all aspects of Save the Rhino’s website (WordPress), including general updates to content, SEO, e-commerce integrations and user experience development, supported by an external web agency
• Lead the Marketing and Communications Team to work in partnership with the Fundraising Team on the development of regular fundraising material and appeals, reviewing messaging, audience segmentation and asset creation
• Oversee all email and social media marketing, with a particular emphasis on video content for social channels to grow platforms and engage new audiences
• Oversee Save the Rhino’s Marketing Cloud software, leading on data segmentation, fundraising supporter journey development, and strategic audience development, tailoring content to deepen engagement

Operations and governance

• Line management, supporting day-to-day tasks and career development
• Develop and deliver on organisational-wide strategy and management duties, as part of the Senior Management Team, preparing quarterly updates for the Board
• Lead periodic reviews of the communications and marketing strategy, using data insights to refine approaches
• Manage the marketing and communications budget, tracking income and expenditure and creating annual budgets in line with strategic objectives

4. Person specification

Essential Skills and Experience

Communications

• Demonstrated success in developing and delivering impactful communications and marketing strategies across a range of channels, using storytelling to present complex or technical information in a clear and engaging way
• Expertise in inclusive, accessible, and ethical communications practices, ensuring content is respectful, representative, and effectively engages diverse audiences

Media

• Experience preparing and delivering strategic press and crisis communication plans, crafting clear, audience-tailored messaging to promote organisational and values with media

Brand

• Strong experience in brand management, ensuring consistent messaging and visual identity across digital, print, and PR materials

Marketing

• Proven ability to manage engaging digital content, including social media, video, blogs, and email campaigns, with experiences in email marketing platforms, CRM systems, and CMS tools
• Good design sense and visual communication skills to elevate content with audiences
• Confident in using data and performance metrics to inform decisions and improve outcomes
• Innovative and creative approach, with awareness of current trends in digital marketing, media and the charity communications landscape

Operations and governance

• Experience managing budgets and preparing reports for senior leadership or trustees
• Experience leading and supporting team members, including setting objectives and fostering professional development
• A collaborative and approachable working style, with the ability to build strong relationships across internal and external teams
• Highly organised, with the ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and platforms
• Alignment with Save the Rhino’s values and mission

Desirable Skills and Experience

• Experience working within the charity or non-profit sector
• Familiarity with crisis communications, including securing media coverage or managing sensitive press engagement
• Experience in impact reporting and communicating metrics to measure technical progress
• Understanding of environmental or conservation-related communications
• Knowledge of data protection regulations (such as GDPR) and ethical marketing principles
• Experience using Salesforce and Marketing Cloud
• Familiarity with WordPress CMS

5. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.

We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.

You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery. 

The role also involves preparing short, simple, written guidance on changes to Home Office policies.

Ability to speak another European language is essential. Due to current demand, Italian is preferred.

Charity People are delighted to be working in partnership with the wonderful National Literacy Trust who are searching for a brilliant Corporate Partnerships Manager to lead on delivering some of their most exciting corporate partnership accounts.

"National Literacy Trust are on a mission to give children and young people from disadvantaged communities the literacy skills to succeed in life. This is an incredible opportunity to join our incredible Corporate Partnerships team - whose work is vital to both the delivery of our mission and its sustainability, by leading our corporate and brand partnerships."

Corporate Partnerships Manager

• London (hybrid working)
• Permanent, Full-time (35 hours per week)
• £40,000 to £43,000 per annum
• 28 Days Annual Leave (with a total of 39 days inclusive of closure over Christmas, New year and bank holidays)

About the National Literacy Trust

The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. We work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through our teams leading community literacy programmes in 20 places in the UK facing the biggest literacy and poverty challenges. Our research makes us the leading authority on literacy and drives all our work. We are committed to becoming a more diverse and inclusive charity, better at listening to and working in partnership with the communities we exist to serve. Literacy is a vital element of action against poverty and our work changes people's life stories.

About the role

Literacy is key to future workforce development and social mobility. Our corporate partnerships are central to delivering our mission and ensuring our sustainability. With a portfolio generating around £4 million annually, we work with leading brands including The Very Group, Experian, KPMG, Morrisons, Amazon and WHSmith.

As Corporate Partnerships Manager, you'll join a high-performing team of eight, reporting to the Senior Corporate Partnerships Manager. You'll play a pivotal role in stewarding and growing existing partnerships, securing income, and ensuring our values and impact are reflected in every collaboration.

Key responsibilities

• Develop and grow existing corporate partnerships, securing incremental income.
• Research, write and present compelling funding proposals.
• Ensure robust due diligence and effective deployment of funding.
• Collaborate across teams to deliver high-quality reporting and impact.
• Uphold and strengthen our brand through partnership activity.
• Contribute to strategy development and budget planning.
• Maintain accurate records using Salesforce.
• Lead and support fundraising events.
• Represent the charity externally at a senior level.

About you

We're looking for a confident, creative and resilient relationship-builder with a track record of managing high-value corporate partnerships. You'll be comfortable working with senior stakeholders and passionate about the power of literacy to transform lives.

• Proven experience stewarding corporate partnerships worth £50k-£250k annually.
• Strong presentation, writing and communication skills.
• Excellent relationship management and collaboration abilities at all levels.
• Financial planning and budget management experience.
• Experience in the voluntary sector, CSR or fundraising.

To apply

To request a job pack and to register your interest in this brilliant role, please send your updated CV to Kevin Croasdale from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up meeting.

Key Dates

Closing - 10am, Friday 29 August.
Shortlist confirmed Monday 1 September
Interviews - all day Friday 5 September / plus pm on Tuesday 9 September

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

The Role

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.

The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.

This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.

Criteria

Reporting to the Head of Technology, you’ll be someone with:

• ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
• Strong team management skills
• Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
• Broad experience of ITIL-aligned service management platforms
• A strong continuous improvement ethic

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

For a full Job Description please see our website via the Apply button.

Closing date: Sunday 7th September 2025 (this role may close early depending on response)

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The service provides 24 hours supported accommodation for high needs mental health service users. It compromises of 11 units which offers higher levels of 
support in comparison to the wider supported living pathway. Service users at Teresa House may have treatment resistant mental health needs that are complicated by substance misuse, challenging behaviour including low level offending and long-term physical health conditions. All support is delivered in-line with the principles of trauma-informed recovery/empowerment/co-production.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health and complex needs, with substance misuse experience desirable. They should have a strong understanding of recovery approaches and co-production, with the ability to design and deliver activities that build confidence, reduce anxiety, and support a self-directed recovery journey.

They must be resilient, maintaining high service standards in challenging situations, and have knowledge of legislation relevant to mental health crises, including welfare reform, the Care Act, and housing pathways. Skills in assessment, co-producing support and safety plans, and auditing them are essential.

Proficiency in MS Office and case management systems is required, along with good knowledge of basic building safety and repairs. The candidate should have excellent spoken and written English, be able to handle petty cash accurately, and work flexibly, including evenings, weekends, and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About The Role
Are you a dynamic leader ready to shape the future of dementia support in your community?
At Alzheimer’s Society, we’re looking for a Local Services Manager who’s not just operationally excellent—but visionary, compassionate, and driven to make a real difference.
This is your opportunity to lead from the front—empowering teams, influencing local systems, and ensuring that people affected by dementia receive the support they need, when they need it most.
This role offers a unique opportunity to join the delivery of a contract that is currently in its implementation and development phase. You’ll play a key role in shaping how services are delivered, contributing to the design, refinement, and continuous improvement of systems and processes. If you thrive in dynamic environments and enjoy building from the ground up, this is your chance to make a lasting impact.
As a Local Services Manager, you will be home based, with a requirement of having visibility across the Essex & Hertfordshire area. Leading and inspiring geographically dispersed teams, whilst working as part of a wider Area Management Team, to deliver these fantastic services.  
Interviews will take place on the 10th and 11th September
What You’ll Lead

- Strategic Delivery: Turn national strategy into local action, ensuring services are impactful, inclusive, and responsive.
- Team Empowerment: Inspire and develop high-performing teams of staff and volunteers, fostering autonomy and innovation.
- System Influence: Build powerful partnerships with commissioners, health and care leaders, and community organisations.
- Service Excellence: Ensure quality, compliance, and continuous improvement across all local services.
- Equity & Inclusion: Champion diversity and ensure services reach underserved communities.

What You Bring

- Proven leadership in health, social care, or the voluntary sector.
- Strong understanding of commissioning, governance, and compliance.
- Excellent communication, influencing, and relationship-building skills.
- A passion for equity, inclusion, and lived experience leadership.
- A strategic mindset with a hands-on approach.

Your work will primarily be as an operational leader, managing our dementia support services which includes busy group services delivery. 
You will have a great opportunity to build relationships and engage external stakeholders, including working closely with Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. 

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Stewardship is seeking a passionate and experienced Senior Relationship Manager to guide high-capacity donors in their philanthropic journey.  Providing exceptional client service and offering expert philanthropic advice you'll help to drive the growth of our award-winning Philanthropy Fund.  

This is a varied role which would suit someone with experience guiding high-capacity donors in their grant-making, and a passion for encouraging generosity. Working within a supportive team, your role will include building relationships with new and existing clients, facilitating the creation of complex giving strategies and spotting new areas of opportunity for impact. You will enjoy working in an ambitious team and have experience in being able to communicate excellently with a variety of stakeholders and decision makers. 

Role: Director of Fundraising and Engagement

Location: Hybrid/ Head Office, Dorsington near Stratford upon Avon, 2-3 days per week in office

Salary: £68,000 – 75,000

Contract: Full-time, permanent

Reporting to: Chief Executive

The Heart of England Forest is an exciting and ambitious charity. We are helping to reverse centuries of woodland decline by creating and conserving a huge broadleaf forest for the benefit of the environment, wildlife and people. A place of enduring natural beauty, protected and secured for generations to come.

We are entering an exciting new chapter, with ambitious plans for growth and impact. As part of this evolution, we are appointing a new leadership role: Director of Fundraising and Engagement. This is a unique opportunity to shape the future of a charity with a bold vision and a deep commitment to nature, people and place.

Reporting directly to the Chief Executive Officer, the Director of Fundraising and Engagement will lead the development of a proactive and innovative fundraising strategy, supported by a clear and compelling marketing and communications proposition. You will play a central role in building the charity’s profile and reputation, locally, regionally and nationally, while developing income streams that will enable us to realise our long-term goals.

You will bring senior leadership experience and a successful track record of growing income across diverse fundraising channels. Your understanding of the charity fundraising and marketing landscape will be matched by your ability to create and deliver engaging campaigns, initiatives and events. You will be confident in managing multiple teams and stakeholders, including Board Trustees, and will demonstrate sound judgement, strategic thinking and a collaborative leadership style.

We are looking for someone who is driven by strong values and empathy, with a deep commitment to our vision. You will be resilient, forward-thinking and innovative, with the ability to inspire and motivate high-performing teams. Knowledge or experience in impactful community engagement or outdoor learning experiences would also be an advantage.

This is a rare opportunity to join a passionate and purpose-led organisation at a pivotal moment. If you are ready to lead with creativity, conviction and care, we would love to hear from you. For more information, please click on Apply.

Closing date: 12 September 2025

Job purpose

The Executive and Operations Coordinator provides essential administrative, operational, and executive support to enhance the effectiveness of Toynbee Hall’s Advice Services directorate. This role combines high-level executive assistance including managing the diaries of the Managing Director and Deputy Director of Advice Services, coordinating communications, and preparing for meetings with operational support across finance, HR, onboarding, and general administration. Working closely with the finance team, HR, and advice teams, the Executive and Operations Support Officer raises and tracks purchase orders, processes invoice, reconciles credit cards, and ensures contracts and approvals are completed on time. They also provide flexible support across the directorate, assisting with logistics, meeting documentation, and crossteam coordination as needed. Reporting to the Deputy Director of Advice Services, this role plays a key part in ensuring seamless operations and enabling senior leaders to focus on strategic priorities and service delivery.

Scope of role

The role is task-managed by the Director of Advice Services and the Deputy Director of Advice Services

Key working relationships

Director of Advice Services, Deputy Director of Advice Services, Advice Services Senior Leadership Team, HR, IT Support, Finance Team.

Key Responsibilities

1. Diary and Inbox Management:

• Manage the Director of Advice Services' diary and email communications to ensure optimal organisation and timely responses to internal and external queries.  
• Coordinate appointments, meetings, and travel arrangements, balancing the Director’s workload and priorities.

2. Senior Leadership Support:

• Organise, plan, and take minutes at senior leadership meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
• Follow up on action items and ensure the implementation of decisions made during meetings.
• Prepare and distribute reports and other documentation to keep the leadership team informed and engaged.

3. Operational and Admin Support for Deputy Director of Advice Services:

• Assist with delegated tasks from the Deputy Director to support broader operational and strategic objectives.  
• Facilitate communication between the Deputy Director and other departments or external stakeholders.  
• Support and work on operational and admin tasks as needed.

4. Operations Team Support:  

• Assist the advice services operations team with administrative tasks, particularly in finance, such as processing invoices, raising Pos, tracking payments, etc.
• Support project management activities, ensuring tasks are completed within deadlines and budgets.

5. Communication Facilitation:

• Serve as a point of contact for internal and external stakeholders seeking to connect with the Advice Services directorate.
• Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.

6. Event Coordination:

• Help plan and execute internal and external events, including workshops, conferences, and staff meetings.
• Handle all event-related arrangements such as guest lists, venue, catering, and technology needs.

7. Ad-hoc Support:  

• Provide flexible support to other senior managers and teams within Toynbee Hall as needed, including during special projects and peak periods.
• Coordinate and organise additional meetings and manage any emergent administrative needs.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• Proven administration or personal assistant experience, including significant experience working with senior management in a similar organisation.
• Excellent IT skills, with proficiency in using office software like Microsoft Office and particularly adept in spreadsheets.
• Strong organisational and communication skills, with an excellent attention to detail.

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members. o Excellent written and verbal communication skills. 
• Competence in handling sensitive information with discretion and maintaining confidentiality. 3. Personal Attributes:
• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives. o
• Commitment to empowering others by sharing knowledge and enabling action.

3. Commitment: 

• Strong alignment with Toynbee Hall’s mission, strategy, and values. 
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Desirable Criteria:

1. Sector Experience: 

• Experience in the charity sector or advice services.

2. Additional Skills:

• Familiarity with project management tools and event coordination.

Further information

The role requires working from the Toynbee Hall office (or occasionally other locations in London) an average of 2-3 days per week minimum. There is some flexibility in hours

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

At EMERGE 3Rs, our volunteers are the heart and soul of our charity.  They fulfil many varied roles and without them, EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.

Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.

Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us recruit additional volunteers from the local community and beyond by identifying and contacting new networks and operational partners.  You’ll be an experienced administrator, ideally with experience in the voluntary sector.  Your strong data management skills will ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role. 

The role is based onsite at our Head Office on New Smithfield Market.  We are happy to discuss your preferred working days.