Crisis Support Worker Jobs
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We are looking for an energetic Immigration Adviser to provide advice to destitute migrants with No Recourse to Public Funds in hospitals.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
This project is delivered in partnership with Pathway, the UK’s leading homeless healthcare charity. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected Pathway Homeless Healthcare Teams across England. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working.
The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Our Attractive Benefits Package Includes
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Opportunities for flexible working arrangements
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A hybrid work model
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25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)
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You can buy up to 3 days annual leave each year
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A defined contribution pension scheme
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Our employee assistance programme offers counselling and support for you 24/7.
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A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Daniel Ashwell.
Please see our website to find out more about our work.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.
Deadline: 16/05/204
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
Outreach Worker - Romanian Speaking
- Full time, 37.5 hours
- 12 month fixed term contract
- Kingston upon Thames
- £31,500 per annum
Responsibilities:
- To be accountable and responsible for providing high-quality outreach services to individuals who are rough sleeping.
- To bring about long-lasting, sustainable change, give clients that engage with an efficient needs-led service.
- Make frequent outreach shifts to locate and get in touch with people who are rough sleeping, verifying information and gathering data to help them move on.
- Make sure that evaluations and assistance programmes are pertinent to the Roma population and suitable for their cultural context, enabling them to interact with existing resources.
- Form alliances with other groups and organisations, speaking out for the rights of Roma people on welfare, immigration, and other matters when needed.
- Assist assigned clients in determining their requirements, making appropriate assistance referrals, and obtaining suitable housing
- Help customers with their money by communicating with the right agencies and handling things like benefit claims and debt difficulties.
- Must oversee and be accountable for making sure that counsel, assistance, crisis intervention, and future planning are provided in a way that meets the specific requirements of service users.
Experience Required:
- Possessing fluency in Romani or Romanian, or at least speak to a high level.
- A full, clean UK driver's licence.
- Solid comprehension of the Roma populations.
- Previous employment in the social services or homelessness fields.
- Familiarity with data management and GDPR.
- Understanding of the services, pathways, and circumstances that are pertinent to the existing drug and alcohol programme.
- The emotional fortitude to handle difficult behaviour and promote continuous positive involvement.
- Strong IT abilities, including the capacity to record information quickly and accurately in IT programmes like CHAIN and Inform.
- Knowledge of safeguarding and expertise in risk assessment and support planning for clients with complex needs.
- Previous experience monitoring results and performing client interviews and assessments.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.
The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.
You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.
Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary:£24,496 - £26,845 per annum.
Contract: This contract is until 31st March 2026, with the potential to extend if funding is continued.
Hours: 35 hours per week.
Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period.
Holiday: 25 days per year, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Application deadline: Tuesday 11th June 2024, 10am
Interviews: Tuesday 18th June 2024
Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1
Job Description
The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.
The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.
The main responsibilities of the post are:
· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
· To complete first contact calls and assessments with clients over the telephone.
· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
· To seek and respond to referrals from a variety of internal and external sources.
· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
· To cover the enquiry line and the office phone and deal with enquiries as required.
· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
· To attend regular team meetings and to work with colleagues to further the objectives of CARA.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
· To be administratively self-servicing.
· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.
· To take on new client, office and administration responsibilities as CARA develops.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
The Women’s Centre Cornwall (TWCC) has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire.
PURPOSE
We are looking for an experienced Support Service Manager make the very best use of our resources and ensure the delivery of dynamic, flexible and innovative trauma-informed support services to women and girls who have experienced sexual and/or domestic abuse. The successful candidate will be responsible for nurturing the team of Coordinators and Team Leaders to provide innovative and creative approaches to delivering best outcomes for survivors, as well as supporting the team in their own individual and professional development. Responsible for the development of new services as well as embedding best practice across all projects, the role will oversee data collection across the services and contribute to the delivery of TWCC OCN accredited training to staff and volunteer as well as external/partner organisations.
RESPONSIBILITIES
- Ensure that all women accessing TWCC Support Services receive a high quality, trauma informed service that meets their needs
- To work closely with the Finance Manager and Head of Services to manage multiple funding streams.
- Explore and implement innovative strategies to ensure equitable access to support services for individuals on the waiting list, while creatively managing and reducing waiting times to enhance overall service efficiency.
- Build and lead an effective and motivated team, promoting a culture of empowerment, continuous improvement and trauma-informed care
- Oversee effective management of the waiting list and find ways to manage effectively by improving existing systems and procedures
- Act as a Safeguarding Lead for the organisation, leading on Safeguarding compliance amongst the Support Services team, take safeguarding decision and support Team Leaders and Coordinators in safeguarding situations as well other members of the organisation
- Work within TWCC guidelines to ensure the trauma informed support services are safe, effective, responsive and ethical for all women accessing support services
- Support continued development of a positive data culture within the organisation, ensuring data collection is of a high standard across the projects and matches the requirements of funders and commissioners
- Completion of internal and external reports including narratives, case studies and data analysis
- Working closely with the CEO and Development Manager to identify and secure additional funding
- Leading service and intervention implementations and transformations, scaling up or down as required
- Working closely with Impact Manager to fully analyse the effectiveness of interventions for different cohorts of women and girls in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
- To support the volunteering function of the organisation, its development and continued involvement in services
- To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for women and girls with lived experience.
- Leading on implementation of agreed annual service development plans within the service including EDIB objectives
- Represent the service at key operational and strategic meetings, locally, regionally and nationally
- Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
- Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements
This role will be hybrid working, with time split between the Bodmin office and home.
TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as black and minoritised women, who are currently under-represented at TWCC.
TWCC are a Disability Confident employer and our premises are fully wheelchair accessible.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1
Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.
In this role you will have opportunity to design and deliver innovative youth support programmes, groups & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.
You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of sessional staff & volunteers.
Initially you will be working remotely via home-based working whilst elop relocates its offices & centre transitioning back to fulltime in-person working & service provision during 2024. Some services are in person in East London.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be other evenings and occasional other weekend working required.
Interviews will take place Monday 10 June between 9.15am – 3.00 pm
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
London Victim and Witness Service is recruiting for 2 x DRIVE Independent Domestic Violence Advocate (IDVA). These roles are full-time working one-day per week in the office and the other days from home, with regular travel required to visit clients and attend meetings.
About DRIVE:
The Drive model is based on an intensive case management approach and explicitly targets high risk perpetrators of domestic abuse associated with victims who have been referred to the MARAC. The focus of this role is in increasing safety for victims-survivors, children and families, whilst those who cause harm, the perpetrators, have measures in place to disrupt abuse and change behaviour.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- £500 bonus paid on successful completion of probationary period
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role will be part of our IDVA team in the London Victim and Witness Service. As a DRIVE Independent Domestic Violence Advocate you will:
- Address the safety of victims at high risk of harm
- Serve as a victim's primary point of contact by working with their clients from the point of crisis to assess the level of risk, discuss the range of suitable options and develop safety plans.
- Be pro-active in implementing the plans, including actions from MARAC, which address immediate safety and enable victims to protect themselves and their children, as well as longer term solutions, using sanctions and services via criminal and civil courts, housing options and other organisations.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for 2 x IDVAs to join the South team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
One role is based at Kings College Hospital the second role is based at Princess Royal University Hospital. As a Hospital Independent Domestic Violence Advocate you will:
- implement effective ways of working with male victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to male victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
- specialise and be leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for a male victims
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Hospital Mental Health Outreach Worker – Serious Violence (Bounce Back)
Reference Number: 209
Reports to: Bounce Back Team Leader
Contract: Permanent
Hours: 37.5 hours per week (Full Time, Monday – Friday)
Salary: £25,000 - £26,00 per annum depending on skills and experience inclusive of Outer London Weighting (OLW) per annum
Based: Letchworth Wellbeing Centre + Lister Hospital Outreach
We have a vacancy for a Hospital Mental Health Outreach Worker to join our team. This is a full-time position.
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.
We have two existing arms of the project – one based at Kingfisher Court and Albany Lodge facilitating discharge to the community from inpatient settings, and the other based at Watford General Hospital & Lister Hospital supporting those who have attended A&E in mental health crisis and have a dual diagnosis.
This is a new arm of the project focused on serious violence, with one worker based at Watford General Hospital and one worker based at Lister Hospital working in A&E departments and wards facilitating discharge for people aged 16 - 25 who have been admitted to hospital due to being a victim of serious violence.
About the Role:
The aims of the Bounce Back service are: to provide up to 16 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge and focus on re-integration back into the local community.
The Bounce Back Worker will work with the HMN Community Outreach Teams and the hospital staff to ensure patients are offered advice, information, and holistic support. The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.
The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.
Key Responsibilities
- Provide practical and emotional support to encourage patients to develop their independence within their local community.
- Facilitate a smooth discharge from hospital back to the community.
- Have a solid understanding on the impact of serious violence on an individual’s mental health.
- Have a working knowledge on the areas of serious violence including knife crime, cuckooing and county lines.
- Monitor outcomes and evaluate the service.
- Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Closing date for receipt of applications is Monday 3rd June at 5pm.
Interview date: Interviews will be held on a rolling basis at the Letchworth Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
We have a unique opportunity for an IDVA in a pilot project at Charing Cross Emergency Department. This s a full time 37.5hrs on a 12 month fixed term contract until end of June 2025. Co-locating, in a health service, an Independent Domestic Abuse Advocate (IDVA), a Domestic Abuse (DA) Coordinator and a violence prevention worker has never been trialled before anywhere in the UK.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This is co-located at Charing Cross Hospital 4 days per week and 1 day per week at our office near Old Street. You will:
- Implement effective ways of working with victims to increase safety & reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
- Run group training sessions & share your specialist knowledge with acute staff across the hospital
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers & support needs of victims of domestic abuse
- a good understanding of domestic abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- understand safeguarding issues, and the legal responsibilities surrounding thee
- direct service delivery to victims of domestic abuse or other vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
- have strong crisis management skills, able to deal with stressful and difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
The exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
This is a fixed term contract to November 2025.
Key tasks and responsibilities include:
- To provide high quality, specialist support to children who have lived in a domestically abusive family.
- Enabling young people to access statutory and other services where appropriate.
- Managing a caseload and working proactively to support young people and their families
- To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
- Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
- Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
- Undertake risk assessments and implement robust safety management plans.
- Give practical and emotional support to children affected by domestic abuse.
- Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
- Work with your team and manager to develop early intervention resources.
- Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader- MARRAC (Multi Agency Risk Reduction Assessment & Coordination) to join a multi agency team at Lancashire House, Accrington working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at Accrington working in a multi agency team at Lancashire House. As a MARRAC Team Leader you will:
- Ensure the effective delivery of the MARRAC process, hosting daily discussions with dedicated partners to support the initial assessment process
- Ensure consistent service delivery by allocating & monitoring work across the team, prioritising according to risk
- Work alongside the police safeguarding teams to deliver Operation Provide
- Chair MARRAC meetings, facilitating the sharing of sensitive information securely to deliver robust outcomes for victims
- Complete case management audits & produce reports
- Be responsible for safeguarding quality assurance & compliance, providing guidance on safeguarding issues
- Line manage a team including recruitment, training & coaching, performance management
You will need:
- Managment experience for a team delivering front line support
- An IDVA Safelives qualification or equivalent
- An understadning of domestic abuse & it's impact
- Knowledge of risk assessment, safety planning & risk management
- To understand Safeguarding issues & the legal responsibilities surrounding these
- Theoretical, practical & procedural knowledge of civil & criminal justice remedies
- The ability to work with partner agencies
- Good organisational skills & the ability to prioritise effectively
- Strong crisis management skills, able to deal with stressful & difficult situations
- Good communication, negotiation & advisory skills, both written & verbal
- IT skills, able to use Microsoft Office & Case Management systems
- A driving license and access to a vehicle is considered an essential requirement due to the location & requirement for travel
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the Merton Team working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and be co-located in the Housing department at Merton Civic Centre.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is a hybrid working role based in the Housing department, Merton Civic Centre.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.