Database and supporter care assistant jobs

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Dorset Team supporting victims in Dorset working 18.75 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 2 months, starting ASAP, with 2dpw in the office and 3 from home.

Key tasks and duties

Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.

Update records on our fundraising database.

Place orders for fundraising materials.

Respond to supporter queries 

Any other duties that are within the scope and remit of the role and as agreed with your manager.

Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.

If you are interested in this opportunity and would like to find out more, please get apply for more details.

The EMHIP (Ethnicity and Mental Health Improvement Programme) Mobile Hub Support Worker has been co-designed with individuals with lived experience of mental health care to provide direct, person-centred support to individuals in their local communities.

The Croydon BME Forum and Asian Resource Centre Croydon, in partnership with South West London Integrated Care System (SWL ICS) and South London and Maudsley NHS Foundation Trust (SLaM) are working together to address the ethnic inequalities in health and social care through the Ethnicity and Mental Health Improvement Programme (EMHIP). One of the key interventions of EMHIP is the implementation of the Mental Health & Wellbeing Mobile Hub. This is a mobile, all age, whole family hub service, delivered within both faiths based and community-based organisations.

The Mental Health & Wellbeing Mobile Hub team will be a dedicated team of experienced, culturally aware support workers and clinical staff embedded in the community to provide services to all local residents, but with a specific focus on BAME communities. This team will be based in different locations across the borough, working within BAME communities, alongside faith groups and existing wellbeing hubs in Croydon.

Job Summary

The Mobile Hub Team Support Worker is a skilled, knowledgeable, and empathetic person, who enjoys working with people, taking a person-centred approach. They must be flexible, adaptable, and comfortable working in an active setting, with people and professionals across the health and social care system. They will be practical, resilient, well organised and have excellent communication skills. 

As a Hub Support Worker, you will be responsible for working with the team, providing advice and practical help for local residents in need of mental health support or general well being/social support. You will work as part of a wider hub team, rotating between different community locations, providing one-to-one support, and making referrals to the team psychologist and secondary care services, as well as helping people to access other agencies and services, such as benefits, housing, debt services. You will work with the mobile hub team to offer wellbeing activities, including workshops as well working with primary care and collaborating with community services.

You will work in a variety of settings, including:

• Faith-based groups 
• Community settings 
• Colleges 

Main responsibilities

• Working closely with CBME Forum Mobile Hub Team Manager
• Support new referrals and offer a person-centred, wellbeing assessment that identifies their wellbeing difficulties and develops a plan to support positive mental and general wellbeing. 
• Ensure that staff resources are coordinated to provide cover being aware of the team’s work/life balance.
• Deliver one-to-one support to hub users and manage a caseload of individuals as agreed with the Hub Team Manager.
• Provide advice and information relating to Welfare Benefits, including Universal Credit and work with service users to assist them with claims, online assessments, including Work Capability Assessments, applications, form-filling and contacting agencies such as the Department of Work and Pensions and London Borough of Croydon Welfare Rights and Housing teams. 
• Provide basic housing advice.
• Provide general money and debt management advice. 
• Provide information on employment opportunities and training support for clients.
• Support colleagues within the Mental Health & Wellbeing Mobile Hub, with enquiries which relate to your specialist knowledge and experience e.g., in Universal Credit, Housing, Money or Debt Management, access to training, education or employment.
• Support access to, and the delivery of, a variety of peer and social support groups, workshops and activities available.
• Work as part of the wider hub support team, co-delivering workshops, liaising with colleagues, and arranging referrals where necessary to hub team psychologist.
• Facilitate direct referrals to secondary care services and community services.
• Work from a strength-based approach, focusing on the person themselves and providing non-judgemental support, respecting diversity and their lifestyle choices. 
• Attend training, forums, and meetings to ensure knowledge remains relevant and up to date. 
• Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
• Provide updates and feedback to the EMHIP Mobile Hub teams. 
• Maintain accurate and up to date service user records using online database systems.
• Preparing and giving talks on the work of the service to other organisations e.g., Social Services, Mental Health Resource Centres.
• Work within all policies and procedures of the Partnership, ensuring that information remains confidential and to adhere to the General Data Protection Regulations 2018 (GDPR)

We have an exciting opportunity for a Service Delivery Assistant to join the Safer Space Plus team in London, working 18.75 hours a week.

Working from the office one day a week with the remaining hours to be agreed with the successful candidate to include some evenings.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a service delivery assistant you will be:

Supporting the service manager to provide a high quality service to victims of domestic abuse.
Be the initial point of contact for families referred into the service, completing initial risk and needs assessments over the phone
Providing information, advice and guidance to those families you engage with
Maintaining clear and accurate records within our case management system
Working with sensitive, confidential and secure data

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in a client focused service area or setting.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Senior Events Officer

35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)

Permanent

Hybrid working – home-based and in Alton, Hampshire (two days a week)

£30,000–£34,000 (depending on experience)

About the Role

Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.

You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.

If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.

Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021

What You’ll Do

• Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
• Oversee event budgets, monitoring costs and ensuring financial targets are met.
• Line-manage, coach and support the Fundraising Assistant to ensure team success.
• Develop and implement marketing and recruitment strategies to maximise participation and income.
• Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
• Build and maintain strong relationships with suppliers, agencies and partners.
• Ensure all events comply with health, safety, insurance and risk regulations.
• Evaluate event performance and produce insightful reports to drive continuous improvement.
• Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
• Keep up-to-date with market trends, exploring new opportunities for the charity.

What You’ll Bring

• A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
• Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
• Line management experience, coaching and inspiring colleagues to reach their potential.
• Excellent project management skills – you can juggle multiple events and deadlines with ease.
• A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
• Strong communication and interpersonal skills – you know how to build lasting relationships.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience managing budgets and suppliers to ensure smooth event delivery.
• An eye for detail and a knack for problem-solving, keeping events running seamlessly.

Desirable:

• Experience with Beacon or other fundraising databases.
• Knowledge of fundraising regulations and data protection.
• Understanding of long-term or chronic health conditions.

Why Join Us?

Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.

Employee Benefits:

Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course

Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

Fundraising and Marketing Assistant

We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role.

This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community.

Position: Fundraising and Marketing Assistant
Location: Leigh Park, Hampshire – Hybrid (50% office-based)
Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE)
Hours: Part time (22.5 hours per week)
Contract: Permanent

Closing Date: Monday 6th October 2025 at 11.59pm
 

The Role

This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy).

You will:

• Create and manage engaging content across website, social media, and email campaigns.
• Support donor and community fundraiser stewardship, ensuring excellent relationship management.
• Assist with small and medium-sized trust and grant applications.
• Analyse digital performance to inform and improve strategies.
• Maintain and enhance our website and CRM database.

If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you.

About You

We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission.

You will have:

• Experience in a communications or marketing role.
• Experience creating content across websites, social media, and email marketing.
• Skills in using platforms such as Canva, Mailchimp, and JustGiving.
• Strong writing, editing, and relationship-building skills.
• The ability to manage multiple projects and deadlines in a busy environment.

Desirable:

• Experience supporting fundraising initiatives and donor stewardship.
• Knowledge of CRM systems, preferably Donorfy.
• Experience creating multimedia content such as videos and graphics.

Benefits Include:

• Work laptop for hybrid working.
• Generous annual leave plus bank holidays.
• Flexible start and finish times (between 8am–6pm).
• Flexible hours for appointments and caring responsibilities.
• 3% employer pension contribution (if eligible).
• Paid sick leave.

About the organisation:
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.  

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.  

We are recruiting for a Fundraising Assistant to join our North Regional Fundraising Team.

Hours: 35 hours per week

Contract: Full-time Fixed-Term

Base: Newcastle Hospice

Salary: £22,222 - 24,350 per annum, pro rata

The Fundraising Assistant supports the Regional Community Fundraising Team by providing administrative and fundraising support. This role plays a key part in building and maintaining relationships with supporters, volunteers, and fundraising groups, ensuring excellent stewardship and service. Responsibilities include processing income, managing supporter records, coordinating public collections, and assisting with local fundraising initiatives. The post holder will be the first point of contact for supporters and will collaborate closely with internal teams and external community contacts to enhance fundraising efforts. Flexibility to work evenings and weekends is required.

• Previous experience with the public (in-person or over the phone) in a customer/supporter facing environment
• Experience or knowledge of the charity sector and/or fundraising (desired)
• Able to engage with supporters and families in support of their fundraising activities.
• Good verbal and written communication skills demonstrating a sensitive approach
• Good IT skills including Word processing, email and spread sheets and a working knowledge of databases
• Live within a commutable distance to the Newcastle Hospice

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave  
• Continuous Professional development  
• Industry leading training programmes  
• Season ticket loan for travelling to and from work  
• Defined contribution schemes for Pension   
• Marie Curie Group Personal Pension Scheme  

• Loan schemes for bikes; computers and satellite navigation systems    
• Introduce a friend scheme  
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card   
• Entitled to Benefit-Hub Discount Scheme   
• Life assurance – for all employees   

To view the job description, please click .

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie. 

Advert closes: 24th September 2025

For more information or an informal chat please contact Kelly Knighting-Wykes on           

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Are you looking for the next step in your fundraising career? We're looking for a driven, dynamic and hard workign individual to join our fundraising team at a exciting time for the charity. You'll play a key role within the fundraising team supporting the Head of Fundraising to grow income from corporates and community groups whilst providing line management to the Fundraising Assistant. 

Brain Tumour Support is dedicated to supporting individuals and families who are impacted by a brain tumour from the point of diagnosis for as long as needed. We provided emotional and practical support through 1:1 and group sessions, counselling, welfare and benefits advice and peer to peer support. 

JOB TITLE: Fundraising Officer

BASED FROM: Thornbury office (hybrid working available)

RESPONSIBLE TO: Head of Fundraising and Operations

SALARY:£28,000 FTE

HOURS: 28 - 35 hours per week

CONTRACT:                       Permanent

The Role

Income generation

• Work with Head of Fundraising and Operations, Trust Fundraiser and Fundraising Assistant to

implement the Fundraising Strategy to deliver income targets in line with planned expenditure

• Deliver excellent stewardship in line with donor journey plans to support individuals, groups,

businesses and organisations to maximise their donations and fundraising for BTS

• Generate creative ideas of how organisations can get involved in fundraising for us and

communicate effectively the benefits of COTY partnerships to companies to maximise income

generation

• Produce monthly reports to help monitor income performance against plan and implement remedial action as required to ensure income targets are met.

Engaging new supporters

• Research and drive activity to grow our community supporter base to include community groups,

traditional clubs, schools, youth groups, sports clubs and individuals. This will involve undertaking

research, making approaches, preparing and delivering high quality presentations and pitches

• Organise and deliver a calendar of community talks to engage support for BTS – including developing and supporting a volunteer speakers network as appropriate
• Identify, approach and secure long term, mutually beneficial partnerships with small businesses which will include charity of the year (COTY), sponsorship of BTS events or materials.

Event and campaign promotion

• Co-ordinate the delivery and promotion of any BTS managed events or campaigns, working to and maintaining project and marketing plans to ensure all departments involved are on track to meet the team objectives
• Develop and promote a calendar of 3rd party events to maximise participants signing up and fundraising for BTS.

Team Assistant, Community Impact 

Our Organisation & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent.

We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.

At The Royal Foundation, we understand the importance of balancing work with family and other commitments. We’re proud to support our team members with flexible working arrangements, including hybrid working, to help you thrive both professionally and personally.

This role requires you to work three days a week in our office based in London to foster collaboration and teamwork, with the flexibility to work two days from home. We’ll work with you to ensure the days in the office align with team priorities while supporting your personal needs.

We’re committed to being a family-friendly employer. Whether it’s adjusting start and finish times for school runs or supporting you with caring responsibilities, we’re open to discussing how we can best accommodate your situation while meeting organisational needs.

Community Impact Programme

The Royal Foundation's Community Impact programme seeks to mobilise unique coalitions to help communities foster greater social connection, support and develop local community spaces where people can come together to create opportunities and improve access to activities.

The Prince and Princess of Wales want to support the people in places with the potential to revive communities where it’s needed most, celebrating and championing the most inspiring, boldest and bravest individuals across our four nations who are determined to build a better life for themselves, each other, their communities and society, and who by doing so, inspire others to take action in their local area.

Role description and core responsibilities 

The role holder will work within the Community Impact team, supporting the day-to-day coordination and delivery of community-based projects and initiatives. They will operate in a highly collaborative environment, working closely with colleagues across the team to ensure smooth and effective programme delivery. Reporting to the Project Manager, they will bring strong organisational, administrative, and communication skills to support the operational and logistical needs of the programme.

This role requires a proactive and detail-oriented individual who can manage multiple tasks simultaneously, maintain accurate records, and contribute to a positive team culture. The role holder will also liaise with internal and external stakeholders, helping to ensure that programme activities are well-organised, documented, and aligned with strategic objectives.

Key responsibilities will include:

• Management of logistics, including travel arrangements and staff accommodation
• Assisting in organising relevant programme and stakeholder meetings and events; team diary management internally and externally, helping to prepare and circulate meeting agendas, papers and minutes; managing meeting logistics.
• Managing regular team meetings, including scheduling, capturing notes/actions and supporting the team in tracking these to completion.
• Helping to prepare programme-related updates, reports and briefings for internal and external stakeholders. 
• Updating and maintaining databases and customer relationship management systems (CRMs), including Monday . com and Salesforce.
• Supporting the events team on an ad-hoc basis with event planning and logistics
• Wider TRF support where required, including supporting the delivery of the Carol Service

Relevant knowledge and experience

• Experience of a not-for-profit organisation or projects
• Previous experience of supporting projects and/or events
• Highly competent user of Word, Excel, PowerPoint and Outlook
• Experience of working in a busy environment
• Experience of successfully dealing with stakeholders at different levels
• Ideally experience of, or willingness to learn, using database and email software e.g. Salesforce, Zkipster
• Strong administrative skills and organisational abilities.​

Personal qualities

• Caring, thoughtful and efficient
• Passionate and driven to make a positive impact on the world
• Strong self-motivation and flexible team player
• Is solution-focused and pre-empts problems by seeking guidance and taking action on an issue, task or project within their role
• Flexible and able to respond positively to an ever-changing environment, prioritising work effectively
• Shows initiative and takes responsibility for own workload
• Absolute discretion in dealing with sensitive and confidential paperwork
• Always learning: a self-starter, motivated, eager to learn
• A people person, able to work closely with multiple stakeholders internally and externally

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

This post is subject to receipt of two satisfactory references and right to work in the UK.

Application Instructions

To apply for the role please send:

• A Cover letter (one page) explaining your motivation for applying for the role and what skills and experience you will bring to the role and the Foundation.

• Your CV (max two pages)

The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

Job Title: Team Assistant

Reports to: Project Manager

Location: Central London – Hybrid 60% Office, 40% Working from Home

Contract type: 18 months FTC

Salary: £25 -30k

Hours: 37.5 hours per week (Monday – Friday)

Holiday: 25 days per annum plus public holidays

Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

Do you have strong organisational, communication, and project management skills? The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Women in Cardiology (WiC) Programme Manager to lead initiatives that support women working in cardiology and promote the specialty as a gender-inclusive, family-friendly and attainable career.

This is a unique opportunity to make a real impact on the profession by supporting women cardiologists, developing networks, and ensuring that cardiology is seen as a family-friendly and attainable specialty.

You will manage the WiC programme, supporting the WiC committee, regional representatives, and broader engagement with stakeholders. You will also play a vital role in events, conferences, webinars, publications, and campaigns. The role additionally supports the BCS Professional Society Values Committee, particularly around equality, diversity and inclusion.

Why join us?

• 35 Hour working week

• Hybrid / flexible working (Office is based in Fitzrovia Square, London)

• Pension scheme (defined contribution) with employer’s contribution of 7% (full time)

• Death in Service Benefit (3 x salary)

• Access to Employee Perks Scheme (through Perk box)

• Employment Assistance Programme

• Season ticket loan / Cycle to Work scheme following probation

• Eye Care vouchers

Closing date: 12pm 22nd September 2025

Interview date: 6th October 2025 

Are you enthusiastic, collaborative, with excellent communication skills and an eye for a story? Our charity team is looking for a dynamic self-starter to join our team as Communications Assistant. Through making social media posts, creating engaging content or writing stories, you’ll play an integral role in communicating our impact and stories to our key audiences.

At Horatio’s Garden, we build and look after extraordinary gardens in the heart of NHS spinal injury centres. These gardens are a critical part of rehabilitation and offer reflection and adjustment, privacy and solace, joy and companionship to all who need it. We lead regular gardening sessions to grow and cultivate plants, arts workshops to offer new skills and a programme of live music and events. Designed to be enjoyed all year round, these gardens offer a warm, welcoming place for family and friends who may have travelled hours for a visit.

Our vision is for everyone with a spinal injury to have a Horatio’s Garden as part of their rehabilitation care.

The charity is growing. We have eight garden projects open and are fundraising for our ninth garden in Middlesbrough.

This role will assist with the content creation of engaging written, film and visual content across different platforms, scheduling and moderating our social channels, and helping us report on our digital activity. You will support the rollout of the new regional social media channels for each garden to help place storytelling and impact at the heart of our communications.

It would suit someone looking to start or build their career in the communications field or charity sector to develop experience in developing content, writing and charity campaigning. There will be opportunities for training and development and you will travel between the charity’s UK-wide gardens and meet patients, volunteers and staff.

This is a full-time role (37.5 hours a week) based in the charity’s office in Salisbury with the ability to discuss some flexible working after the six month probation period.

You will be reporting to the Communications Manager.

Main duties

1. Help manage the day-to-day running of the charity’s social media (Instagram, LinkedIn, Facebook). Schedule content and respond to comments and messages to foster positive engagement and add value to the supporter experience

2. Work closely with the team to produce subscriber, campaign-led and post-event newsletter content and manage the subscriber database

3. Contribute to the charity’s content calendar and work creatively and collaboratively with the communications and wider charity team to proactively seek and develop story ideas

4. Create engaging content in support of charity objectives and reflecting our brand and tone guidelines

5. Assist with internal communications to convey key updates to staff

6. Assist in maintaining and updating Horatio’s Garden’s main website

7. Help to manage the charity’s digital assets, ensuring the team have access to the most impactful photographs and videos for their needs

8. Collate, analyse and present monthly reports on social media, newsletter and website activity and engagement against key performance metrics

9. Assist with planning and promotion of campaigns and track press activity

10. Keep up to date with the latest digital marketing trends and technologies

General duties 

1. Support the wider team with administrative duties that support the smooth running of the charity

2. Actively contribute to team and organisation meetings

Skills required

1. Strong interest/experience in creating content for digital channels

2. Good understanding of the digital landscape, including trends

3. Excellent writing and editorial skills with attention to detail

4. Able to create accessible, engaging content

5. Strong administrative and organisational skills

6. Good IT and software skills and willingness to learn – you will be using Microsoft suite, Hootsuite and Mailchimp

7. Video editing experience/interest – experience with or willingness to learn Adobe Creative Suite, Canva or similar

8. Flexible, can-do attitude, with the ability to remain calm and professional when under pressure

We are looking for someone who has:

1. The ability to take initiative and be a self-starter, working independently as well as part of a team

2. An ability to manage a varied workload and work to deadlines

3. A willingness to learn new skills and to develop existing skills

4. An empathic personality

5. A positive, can-do and resilient attitude

6. Passion for the charity sector

The charity is keen to promote training and opportunities and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills, for example involvement with filming and photo shoots by professional contractors hired by the charity.

We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends) as part of a rota to ensure the charity’s social media channels are active and monitored at peak times and during events.

As a charity, we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.

The Role:

We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will  be an  integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.

You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.

What you will do:

As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.

You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).

Key responsibilities include but not limited to:

Operational Management

• Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
• Ensure impeccable presentation standards aligned with brand guidelines.
• Full compliance of operational policies and procedures.
• Ensure staff and volunteers are engaged with their roles and environment.
• Effective staff planning that aligns with budget and operational needs.
• Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
• Support the AVEM in the operational delivery of house openings and tours.
• Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.

Tours & Walks Operation

• Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
• Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
• With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
• Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
• Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
• Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
• Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
• Develop a guide recruitment and training programme.
• Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.

People Management

• Line manage the AVEM, providing operational guidance and supporting their professional development.
• Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
• Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
• Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
• Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
• Lead annual visitor care training for staff and volunteers.
• Provide ongoing role-specific training to ensure high standards of delivery.

Other Duties & Responsibilities

• Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
• Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
• Deputise for the HVE and provide operational duty management in the AVEM’s absence.
• Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
• Act as a trained First Aider and Fire Marshall (training provided).
• Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
• Support frontline operations during peak times, major events, or staff shortages as required
• Stay informed on industry trends and best practices in the heritage/museum sector

You will be a great fit if:

You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.

This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.

Your areas of knowledge and expertise that matter for this role:

• Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
• Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
• Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
• Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
• Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
• Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
• Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
• Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
• Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.

 Additional requirements:

The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.  

Rewards for working with us:

• Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
• Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
• Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
• Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
• Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
• Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
• Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
• Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
• And plenty more!

We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home. 

What does this role do?

As a Welfare Manager you will: 

• Lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care. 
• Act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog. 
• Oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health & safety guidelines. 
• Develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming. 
• Support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops. 
• Collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming. 

Could this be you?

As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, able to influence and engage a variety of audiences.

This role has the option of live in onsite. 

What do we do?

The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams. 
 

If you're passionate about animal welfare and have the leadership skills to make a real difference, we’d love to hear from you. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in North Lincolnshire and East Yorkshire. It is a great opportunity to join a passionate team.

Hours: 35 hours per week (with occasional weekend and evening working as and when the role requires)

Location: This is a hybrid role, with regular travel required across the North Lincolnshire and East Yorkshire regions, including visits to our charity shops and centres. Weekend and evening work will be expected, as and when the role requires. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from our North Lincolnshire Centre – and attend regular team meetings in an agreed location.

Due to the scope and nature of the role, you will need to live within, or in close proximity to, North Lincolnshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.

When applying please send a CV and covering letter including why you are interested in the role, the skills and experience you can bring, how these relate to the position and any other information you would like us to know. 

About us

All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.

We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire.

Fundraising at Jerry Green Dog Rescue (JGDR)

We are at an exciting moment in our fundraising history at Jerry Green Dog Rescue (JGDR). Our CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of JGDR, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.

Job summary

We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relations with JGDR’s local community across North Lincolnshire and East Yorkshire.  Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:

· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events

· Organising & attending local events to raise awareness and income

· Proactively approaching and working with local &national businesses

· Recruiting and overseeing a network of volunteers who can support income generation in your local area. This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own and drive forward growth in these crucial income streams.

Your role

You will sit in the Volunteering and Community Fundraising team, and report to the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area and working through a network of volunteers to deliver fundraising and retail objectives.

You will develop and grow strong relationships with supporters, collaborating with colleagues across the wider organisation to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail and operation sites, and spot other opportunities to promote JGDR in your community and drive support for our work.

You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.

Key responsibilities

Community fundraising

· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area

· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support

· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard

· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities

· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity

Volunteering

· Work with the Volunteering and Community Fundraising Manager and Volunteering Administration Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community

· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated

· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.

· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers

· Ensure that the Volunteering database, Volunteero, is up to date

Other duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online

· Keep up to date with sector trends and developments in community and regional fundraising, and volunteering

· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.

· Manage any complaints from supporters efficiently and sensitively

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

You are:

· A target-driven and tenacious professional with experience in community and regional fundraising

· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives

· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area

· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets

· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines

· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters

· A credible and clear communicator

· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.

· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.

Diversity and Accessibility

Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.