Digital Delivery Officer Jobs in Newcastle
Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working.
We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion.
About Global Partners Digital
GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.
Requirements
A summary of the main roles and responsibilities are:
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Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);
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Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;
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Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;
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Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;
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Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;
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Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;
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Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;
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Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date;
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Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;
Person Specification
Education / Qualifications
- An undergraduate degree or equivalent qualification in a relevant field
Experience and Knowledge
- A minimum of one year of experience working in a professional environment in a comparable role
- Experience of maintaining operational systems and processing data
- Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees
Skills and Abilities
- Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
- Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills
- Ability to handle confidential information appropriately
- Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
- Demonstrated expertise in communication, analytical and numerical skills.
- Evidenced proficiency in both written and spoken English
- Flexibility to travel internationally
For more information and details about how to apply, please click on the link below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.
This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis.
Key Responsibilities
Deliver the fundraising plan
● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations.
● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey in order to build relationships and maximise income.
● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.
● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations.
● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects.
● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes.
● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.
● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.
● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving.
● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.
General
● Oversee and maintain specific fundraising administrative processes, including
recording of activity on the Salesforce CRM and internal databases.
● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector.
● Adherence to Chapter One’s Donation Acceptance Policy.
● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
● A commitment to Chapter One’s mission and values.
● Experience of fundraising, ideally from trusts and foundations.
● A demonstrable track record of successfully generating income and achieving targets.
● An ability to create compelling and successful fundraising applications and proposals.
● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.
● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income.
● Good financial acumen and proven ability to present complex financial information accurately.
● Excellent organisational skills, attention to detail and high levels of accuracy.
● Ability to effectively work under pressure and manage conflicting priorities.
You’ll be more successful in the role if you have:
● Experience of individual giving or employee fundraising.
● Experience of working in a charity that has a strong corporate volunteering offer.
● Experience using the Salesforce CRM Non-profit Success Pack.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please submit a CV (max. 2 A4 sides) and covering letter. Your covering letter (max. 1 side of A4) should:
1) Detail your relevant experience with reference to the job description, including clear examples.
2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
First Round Interview: 7th Feb
Second Round Interview: 12th Feb
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. We are incredibly proud to work with a large portfolio of regional, national, and international charities to protect and enhance their brand reputations online, as well as supporting them to deliver their virtual fundraising challenges which have collectively raised in excess of £20 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social Media Moderation
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Facebook Group Moderation
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Event set-up and supporter journeys
The continued growth of our Facebook Group Moderation service, led by our Head of Virtual Challenges, means that we are now on the lookout for a talented Virtual Challenges Manager to support the day to day runnings as well as the ongoing growth of this department.
Our Virtual Challenges Manager will support with the account management of our charity partners, manage our Virtual Challenges Officer and established moderation team, and ensure the smooth running of our events portfolio.
About the role
After a significant period of growth we are now looking to hire a Virtual Challenges Manager. The successful candidate will play an important role in managing relationships with our charity partners as well as the performance and development of our moderators.
We currently have a team of 30 Moderators and Team Leaders (self employed contractors) who work across a wide range of Social Fundraising Challenges. During peak times we can support up to 25 events in any one month.
You will be responsible for the day to day management of our team of talented moderators by monitoring their KPIs and performance, developing and implementing training, and taking an active role in the recruitment of new starters.
You will manage a portfolio of charity partner accounts to provide the best possible service and support, to maximise income generation and ensure challenges run to an exceptional standard.
You will also line manage our Virtual Challenges Officer, and work closely with them to ensure the smooth running of our events.
You will be expected to live our values and work together with our senior leadership team to support with the growth and evolution of Social AF as the go-to moderation agency for the third sector.
The ideal candidate will have a minimum of 3 years' fundraising experience and a minimum of 12 months’ experience of running a Facebook Challenge or Social Fundraising Portfolio.
It’s a really exciting time to join Social AF as we expand and grow our agency. The role will be suitable for an outstanding challenge events fundraiser who particularly enjoys building relationships and delivering work to an excellent standard
Please read the job description for further information, including a detailed job and person specification.
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond. We provide and accredit training, set professional standards, and support professionals and the public. All so that people can access the best possible therapy no matter where or who they are.
Now, after an internal promotion, we are looking to recruit an Organisational Support Officer. This is a vital, interesting and challenging role. It will mean you're involved in everything we do. You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.
This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:
- Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
- Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
- Standards and governance...clerking complaints, setting up and supporting committee meetings.
- Communications...including social media posting, updating website content, creating newsletters.
There is no doubt that this is an exciting role. No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.
To succeed you'll need to be flexible, proactive and have a diverse skillset. You'll have an eye for detail. You'll be good with numbers and able to do key administrative tasks. You'll be comfortable working with technology and learning how to do new things quickly. You'll be able to work independently as well as in close collaboration with others. You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.
To apply please send your full CV and an application letter - both in PDF format.
That letter should be a maximum of two pages (A4) and must explain how you can meet the criteria in the person specification and successfully complete the tasks outlined in the job description. Please make sure you use clear examples from your career to help explain.
Applications without the CV or letter will be deleted.
The client requests no contact from agencies or media sales.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our website.
Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.
Key responsibilities
1. To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.
2. To manage any community consultants engaged as part of the programme, or working with project management partners.
3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.
4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.
5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.
6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.
7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.
8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.
9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.
10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.
11. To adopt our continuous improvement and learning ethos.
12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
13. To support and contribute to the implementation and delivery of SIB’s strategy.
14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
15. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
- Excellent relationship management skills both with internal and external stakeholders.
- Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Excellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.
We've been harvesting rainwater in remote communities for almost 40 years. Our work improves health, reduces poverty, builds climate change resilience and increases the attendance of girls at school. We are looking for someone special to join our small team in an exciting new fundraising role - could that be you?
Our new CEO joined in March 2024 and has led the development of a new three-year strategy focusing on the expansion of our existing programmes in Africa - income growth is vital to support this aim.
This new role will be responsible for generating an increase in our income from fundraising channels largely not explored by the existing team. You would work closely with the CEO but would need to be comfortable being highly autonomous and self-sufficient. You would have demonstrable success and in-depth knowledge of at least three of the following fundraising channels: corporates, individuals, community/events, major donors, legacies.
Please note:
- If you would like to apply, please review the Role Pack as this contains details of the type of experience, knowledge, skills & attributes we are looking for - these elements will be used for shortlisting candidates and to identify areas to explore during interview.
- This role is remotely based but it important you live in/near London to meet with the CEO and funders.
Thank you for your interest in our new role! If you'd like to apply please review the Job Pack first and ensure that your cover letter briefly outlines how you meet the requirements detailed in the Person Specification. We look forward to hearing from you.
Harvesting rainwater to improve the lives of remote communities in Ghana & Uganda
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
We are looking for enthusiastic colleague ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to our different audiences. The Communications Specialist will be an exceptional writer across different platforms, be an excellent coordinator across the communications and wider team and be a strategic thinker. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and to support project management across our high-profile moments – events, product launches, campaigns.
The role is currently fixed term with strong likelihood of becoming a permanent role.
Key Responsibilities
Content generation
· Draft compelling content for our different audiences across a broad suite of communications, particularly for our website, newsletters and materials.
Strategic delivery
- Support the Head of Communications and Membership and the Communications Lead to implement our Communications Strategy and Social Media Strategy.
- Design and deliver several communications plans for key global opportunities – for our latest insight/research/tools and for our participation at high-profile events.
- Take a strategic focus across communications outputs, identifying core audiences and the best messages and approaches to reach those audiences.
- Oversee funding communications, developing materials and digital communications to resonate with business, foundations and other funders.
Drive efficiency and continuous improvement
· Aptly project manage the delivery of our key moments, particularly for research and events, being exceptionally organised and working well with external suppliers and the wider team.
· Seamlessly coordinate the planning and evaluation of communications milestones, including our communications calendar.
· Maintain and improve core systems including our mailing lists and help to improve our website through regularly maintenance and updates.
· Support the development of processes to enhance how we plan communications opportunities and evaluate impact from across the team.
Using relationships for change
- Build relationships with our Members, partners and donors to share their story, make them feel valued and ensure they promote our initiatives.
- Support capacity building of the wider team in communications (e.g. providing feedback, templates and running training sessions).
- Work openly with colleagues, collaborating enthusiastically and asserting and influencing effectively for timely communications.
Visual identity
- Be a brand ambassador and champion, implement and support development of protocols and house style guidelines, ensuring high standards of accuracy and consistency across the team and our content.
- Develop compelling visuals to accompany communications.
Other
- Support the navigation of communications issues.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Omnichannel Team at Alzheimer’s Society. It’s an ideal time to join the team as we take our supporter communications to the next level, combining audience insight with real-time behavioural insights to deliver a personalised communications and journeys and an exceptional supporter experience.
The successful candidate will play an integral role in helping us achieve this, combining data sources, developing dashboards and delivering reports as required to give us real-time insight into our supporter experience. They will proactively dive into the data, identifying opportunities and working with colleagues in the omnichannel team and stakeholders across the business to deliver these improvements across post, phone, email and SMS communications. They will lead on our testing approach, ensuring identified testing priorities are delivered in a coordinated way across audiences, products and channels to result in actionable insights and recommendations to take forward.
This is a wonderful opportunity for a digital marketing expert to join the Digital Engagement Team at Alzheimer’s Society. Now is an exciting time to join the team as we look to use insight to drive and develop our communications with supporters and improve the supporter experience. The successful candidate will play an integral role in helping us achieve this alongside exploring new and improved ways of delivering our stewardship, email automations and SMS campaigns.
With your experience of email marketing and engagement, you will play a key role in the designing, building, testing and delivery of email and SMS campaigns to the teams within Income & Engagement, to help support their marketing campaigns and appeals to our warm supporters.
You will:
Establish the ideal process and tools to meet Income & Engagement’s warm marketing and communication reporting requirements. Develop and maintain insight packs, bringing together insight from our Audience & Supporter Insight teams with recent performance data, to support cross-channel & product audience journey planning
- Work closely with internal stakeholders to plan, build, quality assure and report on email campaigns and email automations
- Use your knowledge and expertise to deliver SMS campaigns through dotdigital and Cymba, our primary SMS messaging tool.
- Provide training for teams on our email service provider (dotdigital).
- Embed email marketing skills and best practice across the organisation.
- Actively use reporting, analysis and insight to help departments develop and optimise campaigns.
- Support colleagues to test hypotheses and continuously innovate.
- Be a trusted expert and a critical friend to our fundraising teams and other colleagues.
- Play a crucial role in deepening understanding of Alzheimer’s Society’s supporters.
- Drive loyalty and sustainable growth across Alzheimer’s Society’s audiences.
About you
Your passion for continuous learning and improvement will be infectious in fostering curiosity and experimentation among our amazing fundraisers, driven by wanting to provide an exceptional experience for Alzheimer’s Society supporters.
- Possess a broad mix of digital marketing knowledge and expertise.
- Feel at home using large data sets in an Email Service Provider tool (dotdigital experience is an advantage but training can be given).
- Be an exceptional communicator, caring passionately about sharing ideas and results in the most accessible way.
- Be positive and optimistic, even when under pressure.
- Be a real team player and someone who thrives on sharing your knowledge, ideas, and skills.
- Continually improve and look to develop standards and performance.
- Be a successful self-motivator.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Supporter Development Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.
Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.
Position: Supporter Development Officer
Location: Remote (with monthly onsite attendance in Sidmouth)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £30,515 per annum
Contract: Permanent
Closing date: Tuesday 28 January 2025
About the Role
As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Principle duties include:
· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
· Report on the targets and KPIs of campaign activity.
· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
· Project managing campaigns and activity including expenditure budgets.
· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.
About You
With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.
You will also have experience of:
· Demonstrable experience of managing fundraising or customer service campaigns and activities.
· Project management experience.
· A proven track record of working within a team environment with complex internal stakeholders.
· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
· Knowledge and experience of CRM systems.
· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
What you get in return…
· Competitive pension.
· Life assurance.
· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
· Wellbeing team.
· Recorded Pilates classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
People living with Parkinson's need to have their voice heard in Northern Ireland to ensure their health and care needs are met. Following an investment in our services, support and work with the NHS, we are also expanding our campaigning and policy work across Northern Ireland and the rest of the UK.
We’re looking for someone special with experience of campaigning, including an understanding of its basic tools and techniques, experience of interpreting complex policy issues for a public audience, and knowledge of the Northern Irish political and public policy landscape.
Please note; we cannot accept applications from applicants who are not located in Northern Ireland.
About the role
You’ll support our national and local campaigning work across Northern Ireland to improve the lives of people with Parkinson’s and those closest to them. As part of our dynamic and committed Northern Ireland team, you’ll listen to the needs of our local communities and work with colleagues across the charity to deliver focussed political campaigning work.
You’ll work with our community to raise awareness and increase knowledge about Parkinson’s with decision makers at a local and national level. You’ll use your knowledge of public policy in Northern Ireland and the UK to make sure that the voices of people with Parkinson’s, their partners, family members and friends are heard, and help to drive changes that improve their lives.
Please note - this role is suitable only for applicants who live in Northern Ireland.
What you’ll do:
- Be a first point of contact for campaigners in Northern Ireland, who want to improve services in their local area, and recruit and manage a sustainable network of local campaign volunteers specific to Northern Ireland.
- Support the work of the Policy and Campaigns Manager to understand and influence UK wide and specific NI legislation, policy and practice relating to our communities and their needs
- Provide expert advice and support to colleagues and campaigners on how best to influence decision makers in Northern Ireland.
- Use our UK-wide campaign priorities to deliver national and local campaign activity, and coordinate campaigns with other charities and organisations, where appropriate to further our goals.
What you’ll bring:
- Strong people skills, and a commitment to putting the experiences and needs of people affected by Parkinson’s at the centre of your work
- Excellent written and oral communication and an ability to produce inspiring content to motivate others, and the ability to network and manage supportive relationships with volunteers, MLAs and a range of external organisations
- Experience of managing a varied workload and working to tight deadlines, with excellent organisational skills and ability to prioritise.
- Experience in organising events for relevant stakeholders
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held in person in Belfast on the 29th January 2025.
Parkinson's UK celebrates diversity and is committed to creating a fair and equal society, free from discrimination.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Salary: £70,000 - £75,000 per annum
Location: Remote – UK based. Our offices are in East London but we welcome applicants from across the UK who do not wish to relocate. Please note that travel to our London office for regular meetings would be at your own cost.
Hours: 4-5 days a week (flexible – minimum 28 hours/ week)
Contract: Interim. circa eight months, from mid-March 2025
Secondments will be considered.
Benefits: 25 days annual leave, excluding bank holidays and three days off between Christmas and New Year. We currently offer a non-contractual 4.5 day working week, with staff having Friday afternoons off, subject to work demands.
About The Young Foundation
Today, The Young Foundation’s mission is to shape a fairer, greener future. We support locally-led action, building knowledge around the issues people tell us they care about. We involve communities in research, and delivering programmes to shape a stronger, fairer society. We work collaboratively to improve lives and address shared challenges, driving social change for stronger communities and a fairer future.
Our strategy, the Power of Participation, sets out our ambitious, five-year plan.
About the role
As part of The Young Foundation’s five-year strategy, this interim cover role will lead delivery of our distinctive function to support a fair and just transition to net zero for vulnerable households and communities across the UK. You will lead and support delivery of a portfolio of projects including our partnership with University of Manchester to deliver the JUST Centre; work with national government and devolved nations on public participation and environmental legislation; and pioneering policymaking and practice with local and combined authorities to build readiness, resilience and strategies to ensure a just transition.
This is a crucial moment in the UK’s journey to net zero. We know that a fairer, stronger, green and digital economy can regenerate local places and improve people’s lives. But, to achieve this, policymakers across the UK need to better-understand people’s readiness for change, giving practical support, inspiring trust, and mobilising local action. Community engagement and participation is vital in a fair, sustainable, and socially transformative shift to net zero.
Leading a small team, and in collaboration with our external affairs, research and innovation teams, you will have the opportunity to drive forward a critical agenda for the UK, building practices, skills, thought leadership and innovation to drive a just and fair transition. You can read more about our work in this area on our Just Transition hub.
How to apply
With reference to the job description, please complete and return the application form, CV and additional information requested to us.
The closing date for applications is 11:59pm on 22 January 2025.
Successful candidates will be informed by Monday 27 January 2025 at the latest.
- First round interviews will be held on Thursday 30 January [online]
- Shortlisted candidates will have the opportunity to meet informally with the senior team and members of the Just Transition team on Monday 3 February [online]
- Second round interviews will be held on Wednesday 5 February at Toynbee Hall, London
The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.
Upon submitting your application, you will receive an automated response to say we have received your application.
Please note that we review applications after the closing date. All internal applications will be reviewed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.
This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition.
The successful candidate must be able to demonstrate the following:
- Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
- Experience of long-term service or operations planning to meet strategic objectives.
- Evidence of successful financial management.
- Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
- Comprehensive knowledge of safeguarding regulations.
- An in-depth understanding of customer relations.
We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Homebased with frequent travel to all Guide Dogs sites
Closing date: 19th January 2025
Charisma vetting interviews must be completed by close of play on the 27th January.
Interviews with Guide Dogs to commence w/c 10th February 2025
The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.
PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give. Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.
This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).
Key Responsibilities:
- Grow income through implementing the new fundraising strategy
- Diversify income streams to give sustainable growth
- Build the capability and capacity of the fundraising team, currently 3 direct reports
- Develop a program of individual giving
- Increase the profile and awareness of PAT
Key experience:
- Managing small, high performing teams
- Expertise of developing an individual giving program
- Developing and implementing campaigns, appeals and events
- Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
- Budget setting and budget management
- Excellent written and verbal communication skills
- Good understanding of GDPR, fundraising regulations and best practice
- Strong commitment to equality of opportunity
Closing date: Tuesday 28th January
First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.