We are looking for a full time Helpdesk Worker based in our Exeter office. The role will need to be part office based and part home based under current Covid-19 restrictions. You will be part of an experienced team providing high quality advice, guidance and support to victims of domestic violence enabling them to live safely.

You should have proven experience and qualifications in support work with knowledge of domestic violence issues and also have previous IT administration experience, excellent written and verbal communication skills, attention to detail and accuracy in areas of spelling, grammar and punctuation.

Please refer to the Person Specification for full list of skills required for the role.

Previous applicants need not apply.

HOURS: 37.5 hrs per week

CLOSING DATE: Monday 1st November 2021

INTERVIEW DATE: Thursday 4th November 2021

Vetting - You will be required to undergo an enhanced DBS check

Full job description and application forms are available on our website.

Thank you for considering a Youth Intervention Practitioner role with Redthread. We are a team of compassionate, collaborative and courageous professionals, committed to empowering young people to change their lives. The past year has seen an increase in demand for our service and we are now looking to appoint two additional Youth Intervention Practitioners.

Both roles are part of our Youth Violence Intervention Programme (YVIP) in Birmingham and will work across three hospital sites – Queen Elizabeth Hospital (QE), Birmingham Children’s Hospital (BCH) and Heartlands Hospital (HH). The roles are based at QE and will visit and take referrals from the other sites on a regular basis.

As a Youth Intervention Practitioner based in the A&E departments you will support young people who are experiencing trauma or tragedy and their families. You’ll be part of a team that is fully embedded in the hospital and that is highly valued by clinicians and community partners alike.

To do this well you need to be a people person; passionate about supporting young people, and excited at the prospect of working in a fast-paced and exceptionally busy environment. You’ll need a proven ability to work with high risk, vulnerable young people and an understanding of the impact intense, short term work can have.

You must be a strong communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service.

In return, the successful candidates will receive a competitive salary, a supportive and flexible working environment, excellent staff training and development package and access to a range of employee benefits including access to enhanced employee assistance programme services, employer pension scheme contribution, enhanced annual leave and family leave entitlements and more.

For the full job pack, person specification and details on how to apply please see the job pack on our website by clicking the yellow button above.

Application deadline: 9am, Monday 8th November

Please Note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Who are Redthread?

Redthread empowers young people to thrive as they navigate the challenging transition to adulthood by integrating trauma-informed youth work into the health sector. Whether a young person has been the victim of a stabbing, is seeking support for anxiety, has suffered a sexual assault, or wants to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

Every year thousands of young people find themselves in hospital A&E departments as the victim of serious youth violence. Redthread’s Youth Violence Intervention Programme embeds youth workers in hospitals to intervene with these young people. The teams meet the young patients as soon as they can: in the A&E waiting room, on the ward, or even in the resuscitation bay. We believe that this moment of intense crisis when the young person is nursing a serious injury in the daunting environment of a busy hospital, often alone, can be a catalyst for pursuing positive change – a ‘teachable moment’.

Our teams build rapport with the young people, mentor and advise them, and support them to make long-term positive plans to break away from cycles of violence and offending. Problems include exclusion from education, employment or training, a lack of stability in housing, mental health concerns, unstable relationships, and reprimands due to criminal activity. Redthread capitalises on our partnerships to ensure long-term work and change is possible for each young person. The teams make well-judged referrals on their behalf and accompany them to initial meetings to ensure the transition is smooth. This work disrupts the cycle that can too easily lead to devastated communities and an exhausted healthcare and justice system.

The past year has seen an increase in demand for our service and we are now looking to appoint two additional Youth Intervention Practitioners, both roles are part of our Youth Violence Intervention Programme (YVIP) at King's College Hospital:

• Youth Intervention Practitioner - Permanent Contract
• Youth Intervention Practitioner - Fixed-Term Contract to March 31st 2022

As a Youth Intervention Practitioner based in the King's College Hospital A&E department, you will support young people who are experiencing trauma or tragedy and their families. You’ll be part of a team that is fully embedded in the hospital and that is highly valued by clinicians and community partners alike.

To do this well you need to be a people person; passionate about supporting young people, and excited at the prospect of working in a fast-paced and exceptionally busy environment. You’ll need a proven ability to work with high risk, vulnerable young people and an understanding of the impact intense, short term work can have.

You must be a strong communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service.

Please note: due to different funding arrangements, these two Practitioner vacancies have different types of contract. One is a permanent contract, and one is a fixed-term contract to 31st March 2022. In our application process, you are able to choose which particular vacancy/contract you're interested in.

For full details on both roles and how to apply, please see the job packs on our website via the yellow button below.

Closing date: 9am, Monday 1st November

First-round phone interview: Monday 8th November

We would like this role to start as soon as possible and we will provide comprehensive training and induction.

Please note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Organisation

Jami is a mental health charity committed to providing practical and emotional support to the Jewish community, delivering services that educate, support and facilitate recovery. Since the start of the pandemic, demand for our services has grown exponentially. In 2021 we undertook a thorough review of the needs of the community, to develop a new strategy that will secure the Jewish community’s mental health provision. The new strategy sets out a huge agenda for change in scale and provision, which will be developed over the next five years while we continue to run our diverse set of highly professional mental health services:

·Advice and advocacy

·Treatment and support

·Education and campaigning

Jami currently supports over 1,400 individuals, delivering almost 50,000 separate service interactions each year, and reaches thousands more people through education, seminars, work in schools and other organisations. Through our social enterprise community café, Head Room, we raise mental health awareness while delivering mental health support on the high street.

Job purpose

The role of Social Worker plays an integral role in the multi-skilled team at Jami.  You will be working as part of our hubs and community team across Jami services. You will help to create effective links with primary care, voluntary and statutory sector organisations to support people who use Jami services. You will be expected to manage a caseload of clients who self-identify as needing mental health support requiring social work interventions.

Duties will include reporting safeguarding concerns and mental health concerns/risk to the relevant bodies. You will be expected to complete Jami risk assessments, formulate personal support plans and periodically review risks.  You will also be using our Jami in house initial assessment and review tool to help service users identify their goals.

You will be supporting service users to develop care plans and set personal goals. You will co-ordinate care where required and periodically review needs.  

You will support service users by linking them into other appropriate services based on identified needs where required.

We aim to 

• Provide a high quality and effective social work service to respond to the needs of people with mental health problems.

• Develop and sustain professional working relationships with clients, carers, colleagues and external agencies. 

• help Promote independence and well being

Responsibilities

1. To respond to members of the Jewish community who identify as needing

 support with their mental health

2. To work as part of a multi skilled community team of staff and volunteers

3. To be responsible for effectively managing a caseload.

4. To support the multi-skilled team with complex cases and situations.

5. To undertake assessments and where appropriate to work in partnership with statutory services.

6. To carry out initial assessments and periodic reviews as required.

7. To carry out face to face and telephone assessments as required.

8. To assess and regularly review risk in consultation with the service user and the team.

9. To ensure needs assessments and support plans are formulated, implemented and reviewed regularly.

10. To coordinate and support service users in gaining access to community resources including education and training, volunteering and employment provided both by Jami and other agencies.

11. Respond to unexpected and emotive problems, seeking solutions, modifying plans and arranging the provision of additional services and/or resources where appropriate

12. To maintain sequential and contemporaneous records as required by existing procedures and write reviews and reports when necessary

13. To highlight any safeguarding issues within the locality respond accordingly and raise these with Jami’s Safeguarding Lead

14. To have a practical working knowledge of the Care Act; Mental Health Act, Mental Capacity Act & DOLs. 

15. To maintain excellent working relationships with other statutory and non-statutory agencies

16. To provide advocacy and support applications for welfare benefits and housing.

17. To take responsibility for updating own knowledge and skills in accordance with the requirements for continued professional development.

18. To update knowledge and understanding of all relevant legislative and organisational policies and procedures.

19. To undertake relevant training to enhance the role and the development of the service.

20. To contribute to the development of Jami’s policies, procedures and links to other agencies.

21. Keep up to date with practice developments through involvement in appropriate national and local networks.

22. Maintain own personal development and keep up to date with current knowledge and health and social care agenda through reading, attending study days, conferences and meetings as appropriate

23. Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments

24. Compliance with the Equality Act, and Health and Safety legislation

25. Attend regular supervision with named supervisor

26. Participate in the organisation’s appraisal process

27. Ensure that all activities are operated in a way which is consistent with the values of Jami and the Jewish community it serves.

28. Carry out any other reasonable duties as requested by your line manager or another designated senior manager 

Key relationships

• Collaborate with other statutory and voluntary sector agencies and ensure that service users are signposted onto appropriate agencies such as housing, counselling and advice

• Liaise with the local community stakeholders to provide good working partnerships

• Attend local meetings, workshops and conferences of relevance to the service

• work closely with Jami in house services

Training and Qualifications

Essential

• Recognised Social Care Qualification Degree in Social Work, Dip SW, CQSW, CSS or equivalent
• Registered with Social Work England
• Maintain a portfolio of CPD in line with regulatory body standards (Social Work England)

Desirable

• Post qualifying awards such as practice educator Post qualifying experience of working in a mental health service

Knowledge and Experience

Essential

• Experience working in a multi-skilled team – relevant to people with mental health difficulties.
• Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education
• Experience of undertaking needs led assessments, care planning and reviewing
•  Experience of undertaking and reviewing risk assessments
•  Understanding of Recovery values and principles
• An understanding of the needs and difficulties of people who experience mental health problems.
• Ability to develop practical solutions to problems that may arise.
• Ability to form good working relationships with people who have mental health problems.
• Ability to help clients develop and maintain living skills, with support from the multi skilled team.
• Knowledge and understanding of Social Care practice
• Knowledge of appropriate legislation and issues relevant to client group e.g
• Mental Health Act 1983 and Amendment 2007 and Equality Act 2010 and the Mental Capacity Act 2005, Care Act 2014
• Excellent communication skills, both written and verbal. 
• Understanding of social care resources and provision available in both statutory and non-statutory agencies
• A champion for the values and objectives of prevention, early intervention and Social Care in enabling people to exercise choice and control over their lives
• Good organisational skills - an ability to manage time, prioritise work and meet deadlines
• A commitment to equal opportunities and anti-discriminatory practice
• A commitment to ongoing personal and professional development
•  Working in partnership with other agencies 
• Good IT skills

Desirable

· Local knowledge of community resources and facilities

· Experience and knowledge of the Jewish community

· Working in a complex and changing environment

· Ability to gather, analyse and interpret data

· Personal experience of using mental health services and/or mental health problems, distress or trauma.

Supervision

The post holder will be expected to: - 

• Attend and participate in regular supervision with named supervisor.
• Participate in a programme of continued personal development. 
• Incorporate feedback from supervision into practice.
• Attend relevant training
• Maintain CPD
• Engage in annual appraisal process

Flexibility

To deliver services effectively, a degree of flexibility is needed, and all post-holders may be required to perform work not specifically referred to above. Such duties will fall within the general scope of the job description. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties of the job. The post will include face to face meetings with service users across Jami sites as well as remote working where required.

Disclosure of criminal background

All employees are checked with the Disclosure Barring Service

If it is a requirement of the post that an enhanced check is undertaken, successful applicants will be asked to complete and sign a Disclosure Form giving permission for the screening to take place.

Having a criminal record will not necessarily bar you from working with Jami. This will depend on the nature of the position and the circumstances and background of offences.

Please note applicants refusing to sign the form will not be progressed further.

Equality and diversity

Jami are proud to be an equal opportunity workplace. We recognise and promote, the positive value of diversity, equality and challenge discrimination. We welcome and encourage job applications from people of all backgrounds.

Confidentiality

All information relating to service users, volunteers and staff gained through your employment with Jami is confidential. We work within guidelines determined by General Data Protection Regulations (GDPR)

SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661

Do you want to make a real difference in the lives of vulnerable young people in Nottinghamshire? Do you have a passion for engaging, inspiring and supporting young people to meet their potential and forge a secure future for themselves?

Framework provides supported accommodation across Nottinghamshire to this cohort which includes young people leaving care, and those who have been unaccompanied asylum seeking children.

Taking a lead from support planners and working in partnership with other agencies, support workers will help deliver personal support plans by supporting young people to complete daily tasks, build confidence and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role but is not essential, as training will be provided.  Aptitude and approach is key!

As the full time worker roles ( not weekend roles) will include work across a dispersed setting in Rushcliffe, Broxtowe and Gedling it is desirable (but not essential) that you are able to drive and have a car available for work purposes in which case mileage allowance is available. 

We can offer meetings at the service core (the 24 hours staffed part) for those who are genuinely interested in finding out more.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SUPPORT WORKER, TRANSITIONS NORTH, SUTTON IN ASHFIELD, PERMANENT, FRWK03 £17,189 - £18,661 FTE, 37 HPW

Do you want to join an organisation that employs remarkable people to do a remarkable job? 

Do you have a commitment to reach out, even to the most chaotic and challenging young people?

We are looking for Support Workers who would thrive in a young person’s accommodation service, where no two days are ever the same. You could be part of a team supporting young people to develop their independence and social skills, have the integrity to build professional working relationships.

We are looking for motivated and flexible support workers’ who are able to work proactively and react to a fast-flowing and fluid environment. You will support young people aged 16 – 21 to complete daily tasks and learn new life-skills during their transition to independence and into our move-on  properties.

You will work in partnership with various agencies, liaising closely with Social Care.

• Have excellent communication skills

• Are you dynamic, enthusiastic and diverse?

• Promote Equality and Diversity within the Service

• Provide a safe and secure environment for young people.

• Contribute to the delivery of a comprehensive support package

• Support Young People to develop the skills that will empower them to move on to independent living and avoid becoming repeat homeless.

Candidates need to be reliable and enthusiastic - experience of working with young people is desired, although not essential, a full training package will be given during the probationary period and throughout your employment.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE. 

Join before 30th September 2021 to receive a bonus of £1000

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?

Our client provides residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are currently looking for a kind, caring and friendly person to join their professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will be based within their residential home in Fixby, Huddersfield working shifts over a 37.5 hour working week, consisting of earlies, lates, sleep ins & nights when required to support the service. Flexibility will be required.

Company Benefits

- Competitive pay (£9.85 p/h + £1000 Welcome Bonus paid over 5 months)
- £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £1000 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

Ref: 103 031

Thank you for considering a Youth Intervention Practitioner role with Redthread. We are a team of compassionate, collaborative and courageous professionals, committed to empowering young people to change their lives. Please note that we are currently recruiting for two Youth Intervention Practitioners.

As a Youth Intervention Practitioner working on our Youth Violence Intervention Programme across Nottinghamshire, primarily based in the A&E department at the Queens Medical Centre, you will support young people who are experiencing trauma or tragedy and their families. You’ll be part of a team that is fully embedded in the hospital and that is highly valued by clinicians and community partners alike.

To do this well you need to be a people person; passionate about supporting young people, and excited at the prospect of working in a fast-paced and exceptionally busy environment. You’ll need a proven ability to work with high risk, vulnerable young people and an understanding of the impact intense, short term work can have.

You must be a strong communicator: as comfortable building a relationship with a young person as you are liaising with our clinical colleagues. You’ll be keen to keep learning, seizing training opportunities at Redthread and continuously reflecting upon and improving your practice.

During the Covid-19 outbreak, our teams are still working from the hospitals as we are classed as essential workers. You will need to do shifts at the hospital, as well as working some days from home, depending on the needs of the team and the service.

In return, the successful candidate will receive a competitive salary, a supportive and flexible working environment, excellent staff training and development package and access to a range of employee benefits including; access to enhanced employee assistance programme services, employer pension scheme contribution, enhanced annual leave and family leave entitlements and more.

In the job pack, you will find a job description with a person specification including details of the terms and conditions of the post. Please read through the person specification carefully as we will be shortlisting applications using these criteria.

If this sounds like it could be the role for you, please download the full Job Description and Person Specification from our website. 

Find out more: If you'd like to find out more about this vacancy and our work, we're hosting two online drop-in sessions where you can hear from our current team members about this role. Sign up for either our afternoon or evening sessions, you can find the links on the 'Join the Team' page of our website (click the yellow 'Apply on Website' button at the top of this page)

Application deadline: 9am, Tuesday 26th October 2021.

What do our Youth Intervention team do?

Redthread empowers young people to thrive as they navigate the challenging transition to adulthood by integrating trauma-informed youth work into the health sector. Whether a young person has been the victim of a stabbing, is seeking support for anxiety, has suffered a sexual assault, or wants to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

Every year thousands of young people find themselves in hospital A&E departments as the victim of serious youth violence. Redthread’s Youth Violence Intervention Programme embeds youth workers in hospitals to intervene with these young people. The teams meet the young patients as soon as they can: in the A&E waiting room, on the ward, or even in the resuscitation bay. We believe that this moment of intense crisis, when the young person is nursing a serious injury in the daunting environment of a busy hospital, often alone, can be a catalyst for pursuing positive change – a ‘teachable moment’.

Our teams build rapport with the young people, mentor and advise them, and support them to make long-term positive plans to break away from cycles of violence and offending. Problems include exclusion from education, employment or training, a lack of stability in housing, mental health concerns, unstable relationships and reprimands due to criminal activity. Redthread capitalise on our partnerships to ensure long-term work and change is possible for each young person. The teams make well-judged referrals on their behalf and accompany them to initial meetings to ensure transition is smooth. This work disrupts the cycle that can too easily lead to devastated communities and an exhausted healthcare and justice system.

We have teams in three of London’s four Major Trauma Centres and commission a service in the fourth. In 2018 we launched services in Queen’s Medical Centre in Nottingham, in Queen Elizabeth and Heartlands Hospitals in Birmingham, and in Homerton Hospital in Hackney. We expanded our service to UCLH in early 2020, and have launched in Croydon University Hospital, University Hospital Lewisham and Queen Elizabeth Hospital,

Our Youth Intervention team are resilient, able to work calmly in a challenging environment with young people experiencing trauma, injury or exploitation. They have a good level of self-awareness, the ability to reflect on how the work is impacting them, and a willingness to engage in regular clinical supervision that helps them develop their practice and emotional literacy.

STREET OUTREACH WORKER, STREET OUTREACH TEAM NOTTINGHAMSHIRE, PERMANENT, 37 HPW, FRWK06 £19,334 - £21,415

County Street Outreach is a rough sleeping service. We cover Nottinghamshire County working with service users who have multiple and complex needs such as offending, substance misuse and mental health.
Our aim is to work with individuals to support to get them in to accommodation.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. The successful candidate will be resilient, reliable, self-motivated and flexibility who can demonstrate an understanding of the issues facing those affected by homelessness.
 An awareness of the support needs of our client group is desirable. 

The main function of the role will be:

• To assess individual service user’s skills and needs and to work positively with risk
• To support service users to engage with a process of resettlement in to appropriate long term accommodation
• To ensure safety and security of the client.
• To build the skills and confidence of service users to empower them in maximising their independence
• To work in partnership with other agencies to maximise service delivery

Staff will be on a rota system which includes the morning outreach starting at 5am.

Car driver with own vehicle is essential.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

We are looking for a team of dynamic and experienced Youth Workers who will be responsible for engaging and supporting a caseload of children on one of Chance UK’s three mentoring programmes and delivering our group based services across London.

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places.

In addition, we are growing a range of community based groups running after school as well as some workshops delivered in schools which will support children with developing social and emotional skills and resilience through activities or skills development.

The balance between 1:1 work and group delivery will change according to services commissioned so the post holder will need to be flexible accordingly.

We are actively seeking to broaden the diversity of the team and welcome applications from male candidates, candidates with disabilities and also those with lived experience of the issues we work on, including: exclusion from school, being a parent of a child who has been excluded or who has additional social, emotional or behavioural needs.

Role Competencies

1. To contribute to the planning, delivery and evaluation of outcomes - focused delivery within groups and 1:1. Understanding of the context and challenges facing vulnerable children and families.
2. Ability to deliver a high quality support to families, ensuring it is received entirely based on the families’ needs, contributing to systems and procedures that are in place within the organization.
3. Actively participates in the development of an outcomes focused mentoring service and group work by planning, and evaluating a service within own caseload with a willingness to adapt to changes and challenges that may arise in the delivery of the programmes.
4. Ability to work within the team to develop reflective practice, enabling high quality service and flexible service delivery to families.

Duties and responsibilities

• Complete Chance UK’s mentor induction and training (currently being delivered on Zoom)
• Set up and run arts-based activities, community/environmental projects, residential activities, outdoor education and sporting activities
• Assessment and set up of all cases and groups supported by management, including initial meetings with parent/carer and referrers
• Completing individual case summaries for newly enrolled children, assessing the needs of young people to correctly plan and deliver programmes in group settings ensuring they have a safe place to develop their identity and place in society
• Support young people in different settings, including outreach work and group work, mentor, coach and support individuals, encouraging greater social inclusion
• Conducting Risk Assessments for all cases
• Mentoring a caseload of children for an up to nine-month duration. Every effort will be made to allocate Youth Workers to children who live in a close area so that sessions can be completed as efficiently as possible
• Set targets for progression and regularly monitor and review the quality of the local youth work provision amending group work activities
• Meeting each child on a weekly basis, online or picking up/dropping off at home, building rapport, and planning appropriate activities according to their individual interests, abilities and goals
• Taking full responsibility for the child’s safety and welfare when out in the community, on session or in groups
• Reporting and recording of all case related information on CUK database
• Raising and reporting safeguarding concerns internally and externally
• Liaising with professionals that work with the children and families you are supporting including social care or school
• Attending and contributing to all internal meetings including programme and organisational meetings
• Liaising directly with each parent/carer to ensure sessions happen every week
• Completing session reports for each session within 24 hours of it taking place
• Understanding and abiding by all of Chance UK’s policies and procedures
• Following Chance UK’s safeguarding procedures and acting on any concerns within an appropriate timeframe
• Attending a graduation ceremony at the end of the mentoring period, and abiding with Chance UK’s no-contact policy with families after this date
• Working pro-actively to achieve the best outcomes for each child, and flagging up issues that arise
• Attending a monthly 1:1 supervision with line managers at Chance UK’s office
• Delivering groups and universal workshops with children across CUK services
• Contributing to the organisations bank of stories and case studies that help share the impact of the work we do

Interviewing on a rollling basis, appointment may be made before the deadline of this advert.

The succesful candidate will be subject to an enhanced DBS check to ensure a safe recruiment process when working with children.

RESETTLEMENT WORKER, STREET OUTREACH TEAM, NOTTINGHAM, PERMANENT, 37 HPW, FRWK06 £19,334 - £21,415

This role will be based within the Nottingham City Street Outreach Service. 

The role will be to offer time limited tenancy support for rough sleepers moving into Private 
rented properties. This will be working closely with the Street Outreach team, for up to 6 
weeks depending on the needs of the individuals. 

A large part of the role will be working directly with 8 rough sleepers at the London Road 
and 10 rough sleepers at Sneinton Hermitage hostels to find more stable accommodation 
either in supported housing, Local authority housing and the private rented sector.

We are looking for candidates who can communicate with people in a friendly and 
welcoming manner. The successful candidate will be resilient, reliable, self-motivated and 
can work flexibility and who can demonstrate an understanding of the issues facing those 
affected by homelessness.
An awareness of the support needs of our client group is desirable

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SURREY HEATH FAMILY CENTRE

2 x Full Time Family Support Workers (Ref: 10107)

37 hours per week

* Do you want to work for the UK's largest children's charity?
* Do you have experience of supporting families?
* Do you have knowledge & experience of working within safeguarding procedures?
* Are you skilled at conducting assessments & developing intervention plans that improve family resilience?
* Do you want to work with a supportive, committed and passionate team?

If you have answered YES to the above questions, you may just be the person we are looking for.

You will be required to:

* Hold a caseload of up to 15 families to deliver 1-1 work
* Facilitate evidence-based group work programmes and courses
* To travel throughout the borough of Surrey Heath, Surrey.

At Surrey Heath Family Centre, we are a friendly, fun and fully inclusive team. We are a fully funded service, commissioned by Surrey County Council, to deliver their Early Help Programme to families with 0-11 aged children.

If you would like to discuss this post, please do not hesitate to telephone Sharon Creak, Children's Services Manager on 07565 202 060. These posts will be based at Surrey Heath Family Centre, with the possibility of some flexible working for the right candidate. Please see our full job description and information on how to apply at www.barnardos.org.uk . We look forward to hearing from you.

Senior Support Worker - Young People

Join before 30th September 2021 to receive a bonus of £1000

Are you currently a Support Worker looking to move into a Senior Support Worker position? Are you interested in a career where you will make a real difference to young people’s lives? Do you understand the challenges which young people face in daily life? Maybe a career with our client is for you?

They provide residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are currently looking for a Senior Support Worker, or an experienced Support Worker looking to develop into a senior post. You support the Deputy and Residential Manager in supervising a team of staff with the aim to help their young people move into independent living in the future.

You will be based within their residential home in Ramsbottom, Bury working shifts over a 37.5 hour working week, consisting of earlies, lates, sleep ins & nights when required to support the service. Flexibility will be required.

Company Benefits

- Competitive pay (£10.56 per hour + £1000 Welcome Bonus paid over 5 months)
- £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Access to their 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £1000 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Senior Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To work alongside the Deputy and Residential Manager to support with the management of staff and smooth running of the home
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Senior Support Worker

- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

We are looking for a proactive individual with great team working skills and experience of supporting survivors of domestic abuse to join our Adult Team. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.

As part of our passionate and committed team of approximately 35 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

JOB PURPOSE

• To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
• To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
• To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
• To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
• To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service Delivery

• Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
• Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
• Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
• Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
• Attend regular supervision and appraisals with line-manager.
• Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
• Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
• Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
• Support survivors to be able to identify and manage the risks to themselves and their children
• Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
• Encourage service users’ participation in service development, continuous improvement and feedback exercised.
• Represent the Rising Sun at relevant community meetings and forums.
• Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
• Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.

• Work as part of a team, supporting colleagues and building positive working-relationships with team members.
• Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
• Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners.
• A good knowledge and understanding of using IT programmes such as Word and Excel.
• Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and  the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Be proactive and solution focussed while paying attention to detail.
• Participate in supervision, training and meetings as required.
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.