Equality jobs

You will coordinate the Social Homes for Manchester campaign coalition and implement our strategy for strengthening the housing justice movement in Manchester and across GM. You will lead on organising community workshops and events raising awareness about campaign asks and the Manchester Local Plan consultation process.

You will convene workshops and events focused on building the capacity of a network of ward-based community coalitions to understand housing and planning policy and process. This might include how local development applications are compiled, submitted, decided on; and strategies for ensuring appropriate levels of Section 106 contributions and social rent homes are included in development applications.

You will work with the Social Homes for Manchester Steering Group and community leaders to provide coordination support to at least one neighbourhood planning process and efforts to encourage community-led housing innovations.

You will create a new set of webpages focused on provision of transparent and accessible information on housing need, upcoming developments, and performance against housing targets at ward and city scale.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary, and public sector organisations and representatives.
• You have a basic understanding of housing development and planning application and approval processes and a good understanding of the rationale for increased delivery of sustainable social rent homes.
• You have some experience of web development or website administration and editing combined with the ability to engage digitally excluded groups of people in understanding technical information.

About Social Homes for Manchester (SH4M)

• SH4M is a coalition of community associations, charities, think tanks, academics and social justice organisations focused on accelerating the number of social homes that are created in Manchester by 2030 and ensuring this is done in an environmentally sustainable way.
• Much of our work over the last two years has focused on generating an evidence base, influencing strategy, and set of relationships to facilitate influence, including through convening the Manchester Social Housing Commission which concludes in December 2025.
• SH4M is now focused on implementing a two-year strategy including building a network of citizen coalitions across the city of Manchester with the information and capacity to hold decision-makers and providers to account for accelerated delivery of sustainable social rent homes. This includes taking forward the findings of the Manchester Social Housing Commission.

About CLASS/Community Savers

• CLASS is the lead convening agency for Social Homes for Manchester. We are a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• We build the strategic and financial capacity of tenant, resident, community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.
• CLASS is an equal opportunities employer, and we welcome applications from all suitably qualified persons. However, as part of an alliance focused on #CommunityPoweredPolitics and amplifying the voices and experiences of women experiencing intersecting inequalities, we particularly encourage applications from women from global majority backgrounds and women with disabilities who are currently underrepresented in our workforce.

We are seeking an enthusiastic and experienced Records Management Officer for an exciting 18-month FTC opportunity, with an interest in record keeping and archiving for an organisation that positively impacts the communities we serve. This new role comes at an exciting time in The Fund’s Records Management journey as the Fund is undertaking a significant record management project, which this role will play a key part in delivering.

In this role you will conduct a process of mass cataloguing and appraisal of The Fund’s legacy physical records.

This will include:

• Reviewing boxes of legacy records and applying descriptive metadata.
• Making retention, disposal and transfer decisions.
• Cataloguing through the collection management system.
• Engaging with key internal and external stakeholders.

The successful candidate will have knowledge and experience of applying metadata and archival description during large scale cataloguing activities. The role requires the successful candidate to work both independently and as part of the wider Records Management team, engaging with internal and external stakeholders and to work to deadlines.

Due to the nature of this work, the role will be predominantly office based at The Fund’s Newcastle Office, with some opportunity for home working. The Fund does offer flexible working arrangements with the working pattern to be agreed with the successful candidate.

 Interview details:

• Date: w/c 12th January 2026

• Format: Online

• Location: Newcastle

For an informal discussion about the role, please contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Knowledge and experience of applying metadata and archival description during large scale cataloguing activities.
• Knowledge and experience of record review during large scale cataloguing activities.
• Attention to detail during repetitive tasks.
• Confident decision-maker, capable of working independently while also contributing effectively to a collaborative team environment.
• Strong analytical and problem-solving abilities and capacity to manage multiple tasks and meet deadlines.

Desirable Criteria:

• Experience of archival and/or Records Management Collection Software.
• Knowledge of the Public Records Act and identifying records of historical and public interest.
• Experience of working or knowledge of ISAD(G) standards.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Role Summary

Job title: Communications Lead
Contract: Part-time (80% FTE), permanent position 
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £44k p.a. (pro rata)
Reporting to: Director of Julie’s Bicycle
Start date: Ideally beginning of March 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.

For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership and action through advocacy, research, policy influence, training, path-finding projects and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information on all our programmes, please visit our website.

The Role

We’re seeking a visionary and collaborative Communications Lead to lead the next phase of our communications strategy. This role is about more than messaging — it’s about shaping a compelling and inspiring public voice for creative climate action.

You will be responsible for our brand, storytelling, content strategy, and creative outputs—ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll also play a key role in supporting our impact including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network.

This is a digital-first communications role, with a strong focus on content development, storytelling, and designing varied communication campaigns. You’ll oversee our editorial voice across blogs, email, social media, and digital content. Alongside our Marketing Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of ambitious strategic thinking and delivering content and projects on the ground.

You will collaborate with partner organisations to co-create communications, support joint campaigns, and ensure our voice is visible and aligned in the broader climate and culture movement. And while press/media remains part of the role, your primary focus will be digital content, brand positioning, and reaching new audiences.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.

Key Responsibilities

Strategy & Leadership

• Develop and deliver an inclusive, digital-first communications strategy that positions Julie’s Bicycle as a cultural leader in climate action.
• Work with senior leadership to drive communications that support organisational growth, impact and fundraising, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement.
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.

Brand, Creative & Campaigns

• Lead on brand implementation, ensuring coherence of messaging and tone across all channels and materials.
• Deliver innovative and values-led communications campaigns in collaboration with partners and internal teams. Lead on key messaging, ensuring we are consistent and confident across all our channels.
• Take a data-led approach to maximise impact of our communications.
• Oversee design and creative production for campaigns, reports and digital content, (working alongside our Marketing Lead and with support from external designers/freelancers).
• Ensure communications projects are managed on time and on budget.
• Develop and implement communications for newer target audiences in particular leaders and change-makers across the environmental sector.
• Collaborate with our Marketing Lead to co-develop mar/comms strategies for individual programmes and projects, working closely with our programme leads.

Content & Digital

• Develop engaging, inclusive content across web, blogs, newsletters and social media.
• Shape and oversee editorial calendars that reflect our programmes, partnerships, research, and events.
• Lead on our content management and storytelling strategy.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO), working closely with our Marketing Lead who leads on our overall web and SEO strategy.
• Support on the production of public reports and external briefing materials, ensuring appropriate tone and key messages.
• Manage internal and freelance team members producing social media content.

Partnerships & Profile

• Collaborate with cultural, environmental, and funding partners to co-create shared messaging, campaigns, and communications assets.
• Ensure JB’s story, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Support JB’s role in coalitions and networks by developing communications that reflect collective aims and shared values.
• Work with the JB CEO and programme leads to create and implement a strategy for public-facing thought leadership.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy.
• Support the Director and other team members with media briefings and public communications as needed.
• When funded opportunities arise, lead liaison with external PR and media consultants.

Team & Collaboration

• Line manage / support the management of the Marketing and Communications Coordinator.
• Work closely with all internal teams — partnership, consultancy, research, advocacy, programmes — to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• Support the implementation and day to day running of JB’s new CRM.
• With the Marketing Lead, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement and communication of impact.

Person Specification

Essential

• Substantial experience in a senior communications role, ideally within the cultural, environmental, or non-profit sectors.
• Significant experience in designing and delivering successful communications strategies.
• Exceptional writing, editing, and storytelling skills, with a track record of developing clear, creative, and inclusive content.
• Strong experience in campaign development, brand implementation, visual storytelling, and communications project management.
• Knowledge of content strategy, SEO, and audience engagement across digital platforms.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator with experience working across teams and with external partners.
• Strategic thinker with a commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Strong project management skills: the ability to meet deadlines and work flexibly across priorities in a fast-changing environment.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels
• Design, photography, or multimedia experience (or managing those with those skills).
• Experience contributing to organisational growth and development through communications.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 18th Jan 2026.

We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Hillside Clubhouse is looking for an Executive Director to champion its vision for inclusive, co-produced mental health and employment support.

Applications close at 9 a.m. Wednesday 7th January.

Who we are

Hillside Clubhouse is a co-produced mental health charity supporting people with severe mental illness and more common mental health conditions across Islington. With over half of the staff team bringing lived experience, members play an integral role in shaping the organisation. Hillside provides a wide range of recovery, well-being and employment services, including its Clubhouse activities, commercial kitchen and social enterprises, alongside IPS, Employment Advisors in Talking Therapies and IAG support. They are committed to tackling stigma, promoting equity and creating a community where people’s skills, strengths and aspirations are always recognised and valued.

About the role

The Executive Director will be a values-driven leader, able to guide Hillside Clubhouse through its next phase of development and ensure that co-production, equity and lived experience remain fully embedded in their work. The new Executive Director will refresh Hillside’s strategy, identifying new opportunities for development whilst ensuring that member voices are at the heart of all major decisions. This role requires a balance of visionary leadership and an agile, diplomatic mindset that remains responsive to the evolving needs of members.

A central priority for the incoming Executive Director will be business development. They will have the ability to secure and diversify income streams, strengthening existing partnerships and identifying new opportunities. Hillside is looking for an innovative leader who can find areas for growth that align with their value-driven approach. A key focus area for the incoming Executive Director will be developing a fundraising strategy that ensures the long-term viability of the organisation.

The Executive Director will be responsible for amplifying Hillside’s presence externally, developing strong relationships in Islington and across London. As an outward-facing leader, the post-holder will have a deep understanding of the health and social care landscape, with the ability to develop Hillside’s relationships with key commissioners, funders and partners. Remaining receptive to

the experiences of members and frontline staff, the Executive Director will channel the voice of Hillside’s community, allowing them to shape the services that are delivered within Hillside and beyond.

Hillside is looking for a visible, approachable Executive Director with a strong presence in the Clubhouse environment, a relational leader who can forge connections with members and the wider team. The Director will also have a robust understanding of charity governance and the ability to build a strong relationship with the Board.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 7th January.

Head of People

We are delighted to share this new and exciting opportunity for a Head of People to join a values-driven and dynamic organisation.

Position: Head of People
Location: Manchester
Salary: £48,985 per annum (pro rata to 21 hours – £29,391)
Hours: Part-time, 3 days per week (21 hours)
Contract: Permanent
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office

Closing Date: Midnight, Friday 16 January 2026
Interviews: Tuesday 27 January 2026, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.

About the role:

As Head of People, you will lead all people-related activity across the organisation, providing practical and professional HR leadership. Reporting to the Shared Services Lead, you will drive the delivery of the People Plan, ensuring people practices reflect co-operative values and support strategic goals.

This role offers the opportunity to shape organisational culture, support senior leaders and help create an inclusive, engaging workplace where people can thrive.

Key responsibilities:

HR leadership and delivery

• To lead the organisation’s HR function, managing internal HR resource and external providers where required.
• To support the CEO, Shared Services Lead and Leadership Team in developing and delivering the People Plan, ensuring practical implementation and measurable progress.
• To advise and support the Leadership Team on workforce planning, recruitment, learning and development, performance and wellbeing.
• To develop and maintain fair, transparent and financially sustainable pay, grading and reward structures aligned with organisational values.
• To prepare and present HR reports and papers to the Leadership Team, Board and Committees, including the Remuneration Committee.
• To support the Remuneration Committee with expert HR advice, including the development of appraisal processes for senior roles.

Policy, compliance and governance

• To ensure HR policies are up to date, legally compliant and aligned with co-operative values.
• To support effective HR governance, including reporting, risk management and equality impact assessments.
• To lead regular policy reviews and staff consultation, ensuring consistent and fair application across the organisation.

Organisational development and culture

• To work closely with the Shared Services Lead and Leadership Team to foster a positive, collaborative and values-led culture.
• To coordinate and deliver learning and development programmes that build organisational capability.
• To support internal communications and engagement activity that strengthens trust and collaboration.

Employee relations and HR operations

• To line manage the HR Coordinator, ensuring delivery against organisational priorities.
• To provide professional HR advice to managers on employee relations, recruitment and performance matters, seeking legal advice where appropriate.
• To maintain constructive relationships with recognised trade unions, ensuring effective consultation.
• To oversee recruitment, onboarding and exit processes, ensuring a positive and inclusive employee experience.
• To ensure accurate HR records are maintained and confidential information is handled appropriately.

About you:

To be successful in this role, you will be passionate about people, values-driven leadership, and creating inclusive and supportive workplaces.

You will bring:

• A Level 7 CIPD qualification or equivalent experience
• Proven experience as an HR Manager or similar senior HR role, ideally within a values-led or membership organisation
• Strong knowledge of UK employment law and HR best practice
• Experience developing and delivering people strategies that support organisational growth
• Excellent communication and influencing skills
• The ability to manage sensitive issues with professionalism and discretion

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Head of HR, HR Manager, People and Culture Lead, Senior HR Business Partner, Director of People, or HR Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Youth Endowment Fund  

Senior Change Manager, Youth Justice 

Reports to: Change Lead for Diversion

Salary:  £52,700 per annum  

Location:  Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: 12pm Monday 12th January 2026 

Interview dates: Week commencing 26th January 2026 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of youth justice. We need to inspire and connect with youth justice leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities  

We are making good progress building the evidence of what works within and around youth justice to reduce violence. This year, in conjunction with the Centre for Justice Innovation, we published Diversion Practice Guidance and have recently launched our new self-evaluation tool for diversion practice (ORPIC). But the big risk is that we publish these resources and nothing changes. That’s where you come in.

Your role is to work out the best way to make this change happen by getting youth justice services (YJSs) and police forces to adopt evidence-based practice through our new change programme: the Whole Area Model (WAM). WAM helps police forces and youth justice services strengthen diversion practices by aligning their work with the 7 C’s: 

1. Culture – A child-centred, pro-diversion ethos 

1. Contact – Interactions are trauma-informed and maximise prevention and safeguarding opportunities 

1. Custody – Considered use of police custody, prioritising alternatives and swift triage. 

1. Criteria – Clear, consistent eligibility for diversion. 

1. Collaboration – Multi-agency decision-making panels; shared protocols and referral pathways.

1. Care – Evidence-based support, monitoring engagement, closing cases responsibly.

1. Checks – Ongoing monitoring, evaluation, and scrutiny to ensure quality and equity. 

Your role will involve: 

• Supporting the delivery of the Whole Area Model through activities like: 

• Facilitating completions of diversion self-evaluations with youth justice services and police forces. 

• Delivering training to youth justice, police and other relevant agencies about the evidence-base or specific areas of diversionary practice and governance (e.g. scrutiny panels). 

• Supporting the ongoing development of a National Diversion Network, which will contribute to a wider repository of diversion resources and evidence

• Identifying and creating practical resources which help youth justice professionals and police officers to put evidence into practice. 

• Developing great relationships with senior leaders, youth justice workers and police officers, generating a strong understanding of key issues and needs in relation to youth justice matters, and building credibility and trust with the sector.

• Working out other effective ways to connect people with the evidence, then making those things happen, from virtual learning events to presentations. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

About You 

You must have this sort of experience: 

• You’ve changed frontline practice and/or systems:You have significant experience in leading behaviour, practice or policy changes within a youth justice setting. You can show how these have been effective in delivering tangible change.

• You’re working in or around the youth justice service, preferably in a role/setting specifically working with children who are vulnerable to or involved in violence.  

• You work well in multi-agency environments: You have experience collaborating across police, youth justice, local authorities and other partners, and you can communicate confidently with a wide range of stakeholders to build alignment and drive change. 

You might have this sort of experience: 

• Supporting a youth justice team/service to reflect on and adopt evidence-based practice in relation to diversion or wider youth justice activities.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand the youth justice sector and diversion specifically. You really understand how the youth justice sector works, from leaders to frontline officers.

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.

• You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want young your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Hybrid Working 

Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week. 

For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month. 

Travel  

Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be up to five times per month; all travel costs can be reimbursed with flexibility for overnight stays if preferred.

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by 12pm Monday 12th January 

When applying for this role, please ensure that you answer the application questions below:    

Personal and professional experiences in violence prevention
1. What personal and professional experiences shape your understanding of the youth justice sector and its role in preventing youth violence? (max 400 words) 

Developing strategy
2. Can you describe a time when you successfully supported youth justice partnership leaders to improve their practice or systems? Please be specific about the scale and context of your involvement. (max 400 words) 

Improving practice or systems 
3. Describe your experience improving diversion for children. What actions did you take, what impact did they have, and what did you learn? (max 400 words) 

Interview Process 

This will likely be a one stage interview process. Interviews will take place the week of 26th January 2026. 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays 

• Four half days for volunteering activities 

• Employee Assistance Programme – 24hr phone line for free confidential support 

• Volunteering days - 4 half days per year 

• Death in service - 4 times annual salary 

• Flexible hours. Core office hours 10am – 4pm 

• Financial support including travel and hardship loans 

• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

Customer Services Manager

We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.

Salary: £50,000

Location: Hybrid, Hammersmith London

Hours: Full time, 35 hours per week including mandatory office day on Tuesdays

Contract: Permanent

Closing date: Wednesday 24 December

Interview date: Thursday 8 January, Hammersmith

About the Role

As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.

Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.

Key responsibilities include:

• Leading customer services, resident engagement and communications across the organisation
• Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
• Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
• Maintaining up to date knowledge of legislation, regulatory standards and best practice
• Monitoring contractor performance and holding regular review meetings
• Producing performance reports and using data to identify improvements
• Embedding learning from resident feedback into service design
• Managing budgets, approving invoices and overseeing repair authorisations
• Supporting organisation wide planning as part of the Extended Management Team
• Providing clear leadership, managing performance and encouraging collaboration across teams

About You

You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.

Essential skills and experience include:

• Strong experience in a customer focused management or supervisory role
• Knowledge of responsive repairs or property maintenance
• Experience handling complaints and producing clear written responses
• Strong communication, relationship building and presentation skills
• Competence in MS Office with good analytical and reporting abilities
• Ability to interpret customer insight and performance data to drive service improvements
• A collaborative leadership style with a commitment to equality, diversity and resident wellbeing

A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP

We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.

£35,000 pro rata

0.8 FTE, 4 days per week

1 year minimum fixed term contract

Reporting to Executive Director

Responsibilities:

• Volunteer management including recruiting, developing and retaining volunteers

• Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer

• Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented

• Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing

• Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level 

• Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees 

• Work with communities and partner charities to map formal and informal networks within local neighborhoods

• Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing 

• Reaching new audiences: building relationships with diverse communities  and work in partnership with community groups to co-design tree planting schemes in public realm

• Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations

• Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources 

• Integrate equality, diversity and inclusion principles into all aspects of our work 

• Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers

• Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling

Experience:

• Experience in the charity sector in community engagement or development

• Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities

• Experience engaging with communities in London

• Experience in recruiting, training, supervising, and motivating groups of volunteers

• Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities

• Experience using co-design principles to facilitate workshops with a diverse range of communities

• Knowledge of tree planting/environmental sector is desirable but not essential

Skills and qualities:

• Empathetic, with good listening skills

• Able to build and maintain strong and meaningful relationships

• Excellent interpersonal and communication skills - ability to adapt to different audiences

• A strong commitment to environmental and social justice

• Passionate about our cause and able to inspire others

• Understanding of lived experience and community needs

• Excellent time management and organisational skills

• Creative problem solver

• Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice

Please note, if you don’t have all the skills or experience, we still  encourage you to apply! 

Senior Retention Manager
Salary: £44,096 per annum
Hours: Full time
Contract: 12-month FTC
Location: Kings Cross, London – Hybrid (minimum 2 days in office)

Who Are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We are looking for an experienced Senior Retention Manager to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership, The National Art Pass.

In this pivotal role, you will deliver a step change in the overall membership experience, leveraging your expertise in membership marketing, campaign optimisation, audience segmentation and CRM systems. You will lead the design and delivery of targeted campaigns across email, print, and digital channels, using audience insights to maximise performance and enhance member satisfaction.

The ideal candidate will have extensive experience in delivering effective marketing programmes in a membership or loyalty context and as well as being a confident, insight-driven decision maker.

This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations, playing a key role in achieving Art Fund’s charitable mission.

Key Employee Benefits

• Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP)- for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance- cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Sunday 11 January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

We have an exciting opportunity for two Triage and Early Interventions Officers to join the Staffordshire Victim Gateway team, working 37.5 hours a week.

We are looking for driven individuals, able to deliver a fast-paced and high quality service to victims of crime. The role will be responsible for the 'front door' of the service; with immediate need, risk assessment and safeguarding at the forefront of every contact. You will answer the public helpline and assess needs, enabling onward referred to specialist services, where necessary.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in our Stoke office where you will be working on a rota basis alongside a small team of TEIOs.

You will be:

• Responsible for answering the public helpline
• Responsible for initial contact, needs and risk assessment
• Ensure safeguarding referrals and access to emergency/crisis services

You will need:

• Empathy and compassion; a trauma informed approach
• Personal resilience
• Excellent organisational skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Head of Digital

Location: Hybrid (London-based, 2 days per week in office)
Contract: Full time
Salary: £55,000–£60,000 (depending on experience)

A well-established international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation at a pivotal moment of growth.

This organisation works globally with governments, civil society and communities to improve outcomes for children and families. With an ambitious long-term vision and strong evidence-led approach, it is investing in digital to increase impact, engagement and income.

The Role

As Head of Digital, you will define and deliver an organisation-wide digital strategy that supports brand engagement, fundraising and advocacy. Acting as the senior digital specialist, you will influence leaders across communications, fundraising and operations, and ensure digital best practice is embedded throughout the organisation.

You will oversee digital communications, supporter journeys, digital fundraising, data and insight, and the ongoing development of the organisation’s digital ecosystem.

Key Responsibilities

• Develop and lead a forward-looking digital strategy aligned to organisational objectives

• Act as a trusted adviser to senior leaders on digital innovation, emerging technologies and opportunities

• Oversee website performance, UX, SEO, accessibility and security

• Lead multi-channel digital content and social media strategy

• Drive digital fundraising growth through performance marketing, email, automation and optimisation

• Design and improve supporter journeys to increase engagement, retention and lifetime value

• Lead paid media strategy across social, search and display

• Establish robust digital governance, compliance and data protection standards

• Build a strong culture of insight, testing and continuous improvement through analytics

• Manage external digital agencies and suppliers

• Line-manage and develop a small in-house digital and creative team

• Build digital confidence and capability across the wider organisation

About You

You will be a strategic and collaborative digital leader with a strong track record of delivering results in a mission-driven environment.

Essential experience and skills:

• Significant experience leading digital strategy, marketing or transformation

• Strong technical understanding of web platforms, CRM systems, analytics and digital advertising

• Proven success in driving digital income growth and high-performing supporter journeys

• Excellent communication and influencing skills, including with senior stakeholders

• Experience leading digital change across complex organisations

Desirable:

• Experience working in international or multi-market contexts

• Familiarity with AI-driven marketing and emerging technologies

• Experience managing creative or multidisciplinary digital teams

Values & Culture

The organisation is committed to accessibility, inclusion and ethical digital practice. Safeguarding, equality, diversity and respect are central to how it works, and all staff are expected to uphold these principles.

Benefits

You’ll join a values-driven organisation with a supportive culture, strong commitment to learning and development, and a competitive benefits package.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you passionate about supporting people with care, fairness, and integrity? Do you have a heart for service and a strong foundation in HR casework? We are looking for an HR Wellbeing Case Worker who shares our values and is committed to fostering a workplace culture rooted in dignity, respect, and compassion.

About the Role

We are looking for an HR Wellbeing Case Worker who is experienced in dealing with challenging and quite emotive case work.  The Wellbeing team is a small team that sits within the HR function and deal solely with the wellbeing of ministers and staff. This very busy team engages with people who can be going through a number of life challenges and need support in being able to return or remain in work in order to  flourish.

We are looking to increase capacity within the Wellbeing team to undertake a breadth of responsibilities including standard and complex cases.  You will play a vital role in managing the high volume of wellbeing cases with professionalism, empathy, and integrity ensuring that all cases are handled in a timely manner, with sensitivity, fairness, and in alignment with both employment law and our Christian ethos.

This role offers a unique opportunity to combine professional HR expertise with a clear understanding of wellbeing within a holistic context.

About You

You will have experience in dealing with HR casework, with a strong and practical understanding of employment law and HR best practice. With excellent communication and interpersonal skills, you will offer clear advice and guidance to our service users and deal with all aspects of supporting an individual’s wellbeing. You will promote wellbeing and support the church’s commitment to justice, inclusion and pastoral care in all HR processes.

Why Work With Us?

We offer a supportive, inclusive, and spiritually grounded workplace where your HR expertise can make a meaningful impact. You’ll be part of a team that values integrity, collaboration, and the wellbeing of every individual.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact our HR team (details available on the website).

Closing date: 5 January 2026

Interviews (online): 27 January 2026 (morning)

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–3 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking an enthusiastic, creative and highly organised Marketing & Fundraising Coordinator to grow BrightPIP’s visibility, income and community engagement. This role sits at the heart of BrightPIP’s external presence, working closely with clinicians, trustees and supporters to tell our story and build sustainable income.

This is a key role within the charity. You will lead our day-to-day marketing and communications, and support and deliver community fundraising campaigns and events. You will also build strong relationships with supporters, nurseries/schools, community groups and corporate partners.

This role is ideal for a confident self-starter who enjoys storytelling, connecting with people, and shaping a growing role within a values-driven organisation. The role will evolve as the charity grows, offering opportunities to develop new campaigns, partnerships and communications.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Lead BrightPIP’s marketing, communications and brand presence across digital and print channels
• Create and schedule social media content, newsletters, blogs and website updates
• Support and deliver community fundraising campaigns, events and challenge activities
• Steward supporters, families, nurseries/schools, community groups and corporate partners
• Write case studies, supporter stories and communications materials (with safeguarding oversight)
• Support press activity and media engagement
• Work closely with clinicians, the fundraiser and trustees to support BrightPIP’s growth

ABOUT YOU

We are looking for someone who is creative, confident and people-focused, with a passion for telling meaningful stories and connecting communities with a cause they believe in.

Do you…?

• Enjoy creating engaging content and campaigns that bring a charity’s work to life
• Feel confident managing social media, newsletters and digital communications
• Like building relationships with supporters, community groups and partners
• Enjoy planning and delivering fundraising activities and events
• Have a good eye for brand, tone and consistency
• Use insight and engagement trends to shape future activity
• Take initiative, enjoy variety, and like seeing the impact of your work

Experience in marketing, fundraising, communications or community engagement is essential.

Experience with tools such as Canva, Mailchimp or WordPress is desirable.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification

SAFEGUARDING

BrightPIP is committed to safeguarding and promoting the welfare of babies, children and families. All appointments are subject to an enhanced DBS check.

We’re looking for someone to help us double the number of children and young people in our churches and build flourishing intergenerational communities of faith.

You will

· lead our strategy in this area, helping to equip and resource clergy, lay leaders and volunteers

· Recruit and support new children, young people and families’ ministers and missioners to our diocesan network

· Develop ways to build strong partnerships between church, school, and home as a core driver of mission

You will be:

· A committed Christian with a deep passion for the spiritual growth of children and young people.

· A strategic thinker who can turn vision into action and inspire others.

· Experienced in leading change and developing leaders in complex contexts.