Fundraising innovation manager jobs in Birmingham

About the role

The Trusts & Statutory Fundraising Manager will play a key role in delivering Sands’ ambitious income growth plans and strengthening long-term philanthropic partnerships that support Sands’ work to save babies’ lives and support bereaved families. 

Reporting to the Senior Philanthropy Manager and sitting within the Partnerships & Philanthropy Team, the role will lead the development and growth of a strategic portfolio of trusts, foundations and statutory funders, securing significant multi-year income and building long-term relationships with supporters and partners. 

This is an exciting opportunity for an experienced and relationship-driven fundraiser to help shape and grow a high-potential area of fundraising at Sands. The postholder will work closely with senior colleagues across research, training, bereavement support and engagement teams to develop compelling funding propositions aligned to Sands’ strategic priorities. 

The role combines strategic planning, relationship management and high-quality bid writing, alongside leadership of the trusts pipeline, stewardship activity, cross-team collaboration and line management of a Trusts Fundraiser. 

The successful candidate will be a strong communicator and strategic thinker with experience securing five and six-figure grants, developing funder relationships and translating complex programmes into compelling, impact-led cases for support. 

Includes line management of one Trusts Fundraiser. 

Main Responsibilities

The overall aims of this role are to: 

• lead and grow Sands’ trusts, foundations and statutory fundraising programme, securing significant multi-year income in support of Sands’ strategic priorities

• build and manage a sustainable pipeline of trust, foundation and statutory prospects, developing long-term relationships and identifying opportunities for growth

• lead the development of Sands' corporate grant and corporate foundation fundraising programme, bringing experience of securing corporate grant funding to establish an expanded area of income growth

• develop compelling, evidence-led funding propositions that translate Sands’ work into clear, engaging and donor-focused cases for support

• collaborate closely with colleagues across Research, Bereavement Support, Training, Communications and Engagement teams to shape strategic funding opportunities

• strengthen organisational understanding of trusts and statutory fundraising, bringing insight, innovation and strategic thinking to funding approaches

• provide supportive line management and development to the Trusts Fundraiser, fostering strong performance and collaboration

• ensure excellent stewardship, compliance, reporting and grant management across all trusts and statutory activity

• contribute to a culture of ambitious, relationship-led and insight-driven fundraising across Partnerships & Philanthropy

Key Responsibilities 

Strategic Management & Income Growth 

• Develop and deliver Sands’ trusts and statutory fundraising strategy, aligned to organisational priorities and long-term income growth ambitions.

• Manage and grow a strategic portfolio of charitable trusts, foundations, lottery and statutory funders, securing five- and six-figure grants and multi-year partnerships.

• Lead trust-funded matched giving appeals (including Big Give), coordinating cross-organisational campaign activity across Philanthropy & Partnerships and Individual Giving teams, while collaborating with Engagement & Communications to develop compelling campaign assets and drive income growth. 

• Lead pipeline development and prospecting activity, identifying new funding opportunities and prioritising prospects with the highest strategic potential.

• Work collaboratively across the organisation to shape compelling propositions and articulate clear, evidence-led cases for support.

• Develop thematic and strategic funding propositions aligned to Sands’ work across research, training, bereavement support, inequalities and systems-change activity.

• Contribute insight and sector knowledge to strengthen organisational understanding of trusts and statutory fundraising opportunities and trends.

• Support the diversification of income through innovative approaches to partnership development, restricted and unrestricted funding, and strategic engagement opportunities.

Trusts, Foundations & Statutory Fundraising 

• Lead the development of high-quality funding applications, proposals, bids and reports for charitable trusts, foundations and statutory bodies.

• Build and maintain strong relationships with existing and prospective funders, ensuring excellent stewardship and long-term engagement.

• Develop tailored cultivation and stewardship plans that strengthen funder relationships and maximise opportunities for renewal and multi-year support, including leading and contributing to cross-charity stewardship initiatives and engagement campaigns involving trust funders, such as donor thankathons, impact events and bespoke recognition activities. 

• Work with internal stakeholders to identify fundable projects and package work into compelling donor-focused narratives and propositions 

• Manage the trusts and statutory funding pipeline, ensuring accurate forecasting, reporting and tracking of opportunities and deadlines.

• Maintain oversight of trust or statutory restricted funding, ensuring compliance with grant conditions and timely reporting on impact and outcomes.

• Represent Sands confidently in meetings, presentations and funder discussions, acting as an ambassador for the organisation and its work. 

Team Management 

• Line manage the Trusts Fundraiser, providing coaching, support, professional development and clear strategic direction.

• Foster a collaborative, supportive and high-performing team culture.

• Conduct regular line management responsibilities including 121s, supervision and performance check-ins, and contribute to annual appraisal and development processes.

• Support knowledge sharing and continuous improvement across the Partnerships & Philanthropy team.

Governance, Insight & Performance 

• Lead forecasting, budgeting and KPI management for trusts and statutory income streams.

• Use CRM systems, fundraising data and prospect research to support strategic decision-making, pipeline management and stewardship planning.

• Ensure compliance with fundraising regulation, GDPR, grant conditions and ethical fundraising standards.

• Develop and maintain robust systems and processes to support efficient grant management, reporting and donor stewardship.

• Monitor sector trends, funding opportunities and emerging areas of interest relevant to Sands’ strategic priorities.

General 

• To undertake other duties as required by the Senior Philanthropy Manager and Head of Partnerships & Philanthropy

• To work flexibly and proactively with other members of the team.

• To maintain confidentiality over personal information relating to staff.

• Abide by all Sands Policies and Procedures.

• Undertake all mandatory training as required.

• Participate in annual appraisal and personal development review.

• The post holder must familiarise themselves with matters relating to Health & Safety Management, as affecting themselves, their department and the organisation as a whole.

• Promote the Sands vision and values at all times. 

Personal Specification: Skills & Experience

Fundraising Expertise 

• Proven track record of securing five- and six-figure grants from charitable trusts, foundations and statutory funders.

• Strong experience developing and managing sustainable fundraising pipelines and securing multi-year funding partnerships.

• Experience identifying corporate foundation prospects and securing funding from corporate foundations. 

• Experience developing compelling, evidence-led and donor-focused cases for support.

• Experience of developing funding applications involving multiple stakeholders and complex programme areas.

• Strong understanding of trusts and statutory fundraising landscapes, trends and opportunities.

Strategic & Relationship Skills 

• Excellent relationship-builder, confident engaging with funders, senior stakeholders, clinicians, researchers and external partners.

• Strong written and verbal communication skills, with the ability to translate complex information into compelling and accessible narratives.

• Strategic thinker with strong judgement, able to identify opportunities and balance long-term relationship building with day-to-day delivery.

• Ability to work collaboratively across teams and influence stakeholders to support fundraising priorities and opportunities.

Management & Operational Capability 

• Experience managing, mentoring or supporting colleagues to achieve strong performance and professional development.

• Strong planning, forecasting, organisational and project management skills.

• Experience using CRM systems and fundraising data to support pipeline management and decision-making.

• Ability to work independently, manage competing priorities and perform effectively within a fast-paced environment.

Personal Specification: Core Competencies 

• Builds collaborative and credible relationships internally and externally, acting with professionalism and integrity.

• Communicates clearly and persuasively, adapting style for different audiences and translating complex information into compelling narratives.

• Demonstrates strategic thinking and sound judgement, balancing ambition with practicality and delivery.

• Uses insight, evidence and data to inform planning, prioritisation and fundraising approaches.

• Demonstrates resilience, adaptability and a solutions-focused mindset when managing competing priorities or challenges.

• Works collaboratively across teams to strengthen organisational impact and supporter experience.

• Demonstrates a commitment to inclusive and equitable fundraising practices aligned to Sands’ values and strategic priorities. 

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

CRM Manager

Make systems work smarter. Make impact go further.

At Rethink Mental Illness, we believe everyone severely affected by mental illness deserves a better quality of life. Behind every service we deliver and every supporter we engage is the data, systems and insight that power our work.

The Business Improvement & Technology directorate was formed in January 2026, bringing together Technology & Business Systems with Compliance, Quality, Audit and PMO. This new directorate has an exciting purpose to drive real, meaningful change across the organisation. It will play a key role in improving how we work, maintaining compliance, shaping and strengthening our technology, systems, and data to deliver quality services, demonstrate our impact and enable strategic planning & delivery.

We’re looking for a CRM Manager to lead and evolve our Dynamics 365 CRM platforms—ensuring they are efficient, user-friendly and ready to support our future ambitions.

This is a pivotal role where you’ll combine technical expertise, leadership and stakeholder collaboration to drive real organisational impact.

What you’ll be doing

You’ll take ownership of our CRM ecosystem and help shape how we use data and systems across the organisation.

In this role, you will:

• Lead the management, optimisation and development of our Dynamics 365 CRM platforms
• Act as a trusted partner to stakeholders, understanding needs and translating them into effective solutions
• Drive improvements to processes, customer journeys, reporting and data capture 
• Manage and develop a team of CRM specialists, supporting a high-performing and collaborative culture 
• Oversee CRM projects, upgrades and enhancements, ensuring robust testing and delivery
• Champion data quality, governance and compliance, including GDPR and best practice
• Work across teams to ensure CRM supports service delivery, fundraising, marketing and compliance
• Collaborate with external partners to deliver value and innovation 

What you’ll bring

We’re looking for someone who combines strong technical expertise with people leadership and a passion for continuous improvement.

You will have:

• Proven experience managing CRM systems (ideally Dynamics 365 / Power Platform) in a complex environment
• Experience leading CRM projects, enhancements and system development 
• Strong understanding of data management, integrations and compliance
• The ability to work with and influence stakeholders at all levels 
• Experience managing or mentoring teams or specialists
• Excellent problem-solving and communication skills

Bonus if you have:

• Experience in the charity or fundraising sector
• Knowledge of platforms like JustGiving, Enthuse or Eventbrite
• Familiarity with Agile/SCRUM methodologies

Why join Rethink Mental Illness?

You’ll be part of a team that is transforming how technology and data support our mission.

We are committed to:

• Connecting – Working together and supporting each other
• Being accountable – Delivering on what we promise
• Respecting everyone – Ensuring every voice counts
• Evolving – Continuously improving how we work
• Driving success – Delivering results that matter 

Most importantly, you’ll contribute to meaningful work that directly improves the lives of people affected by mental illness.

Ready to make a difference?

If you’re passionate about using CRM and data to drive real-world impact—and want to lead systems that support life-changing services—we’d love to hear from you

As the Challenge Events Fundraiser, you will manage the charity’s sporting, runs and challenges event places, working with the fundraisers to maximise income.

You will help shape and deliver our Challenge Events Fundraising strategy. You will develop new ways to engage supporters, review and improve our fundraising events, and make sure our activities are inclusive and impactful.

Main Responsibilities

• Be the main Child Bereavement UK sporting/race/challenge event contact, co-ordinating and managing all event activities with race organisers and participants.
• Manage and deliver fundraising Challenge events and from start to finish
• Work with the Challenge and Mass Programmes Manager to secure and liaise with volunteers for event attendance. Provide suitable volunteer requests and briefings and manage volunteers on event days.
• Assist in the development and implementation of Child Bereavement UK’s Challenge Events Fundraising strategy, embedding an audience-led approach to innovation
• Support the review of performance, opportunities, and help take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
• Contribute to driving innovation and identifying opportunities to grow income.
• Support the Special Events team and Regional Fundraising team on Child Bereavement UK events, promoting the events to Challenge Event participants and attending events as and when required.
• Put our supporters first by developing inclusive supporter journeys and materials.
• Present the work of Child Bereavement UK at individual fundraiser and community events, schools, conferences and other venues where a speaker is required. This includes giving informational presentations to audiences and accepting cheques and donations from fundraisers.
• Accurately input supporter information onto our database in accordance with the Data Protection Act, ensuring that all communications are up-to-date at all times.
• Work with Finance and Supporter Experience teams to ensure timely and accurate recording of donations and delivery of thank you letters.
• Regularly report on key performance indicators (KPIs) and support business planning.
• Prepare appropriate documents/policies in relation to fundraising at Child Bereavement UK as required.

Person Specification

Essential

• Proven successful experience of event organisation and supporter care
• Excellent written, verbal and presentation skills, with the ability to communicate with a wide range of people at all levels
• Experience of overseeing fundraising activity, including the development, support and management of volunteers
• Proven relationship-building skills and a track record of establishing and stewarding partnerships
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
• A creative thinker and quick to respond to opportunities
• Ability to be passionate and inspiring when communicating about the work of Child Bereavement UK
• Experience of using databases and excellent general IT skills.
• Strong attention to detail and project management skills.
• Ability to work cross-functionally and as part of a team environment.
• Willingness to work out of normal office hours, with time off in lieu (TOIL).

Desirable

• Understanding of child bereavement.
• Thorough understanding of relevant legislation/charity law affecting fundraising practice, including Health and Safety.

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Manager- Kent in order to help to grow support, strengthen community relationships, and deliver ambitious income and engagement targets across the region.

Key Responsibilities

• Develop and maintain strong relationships with supporters, volunteers, and community stakeholders.
• Inspire, recruit, and support volunteers, ensuring they have the tools and guidance needed to succeed.
• Deliver regional income, engagement, and performance targets.
• Collaborate with colleagues across fundraising, partnerships, marketing, events, visitor experiences, and retail operations.
• Identify opportunities to grow supporter engagement and improve volunteer experiences.
• Support community events, campaigns, and local initiatives.
• Manage resources effectively, ensuring activities are delivered within agreed budgets and timescales.
• Promote a culture of continuous improvement, safety, and collaboration.
• Act as an ambassador for the organisation within the community.

As a Community Manager, you will work closely with supporters, volunteers, donors, and local communities to create positive experiences that encourage long-term involvement and advocacy. You will lead volunteer engagement, support fundraising initiatives, and help ensure regional goals are achieved through collaboration, innovation, and excellent relationship management.

About You

You are an experienced community engagement, fundraising, or volunteer management professional with a proven ability to motivate people and deliver results.

You'll bring:

• Significant experience engaging supporters, volunteers, customers, or community groups.
• A strong track record of achieving targets and delivering successful outcomes.
• Excellent communication, presentation, and relationship building skills.
• Experience leading and influencing volunteers or teams in a collaborative environment.
• Strong planning, organisational, and problem-solving abilities.
• A creative and innovative approach to engagement and community development.
• High emotional intelligence and the ability to work effectively with a wide range of stakeholders.
• Commercial awareness and an understanding of organisational priorities and challenges.

This post requires a valid driving licence.

Salary & Benefits

• Salary: £35,853- £42,181 per annum
• Contract type: 12 months FTC, full time, 37 hrs a week
• Location: remote, you have to be based in Kent
• Deadline: 14th June at 8am

Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other assets including Poole.

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

We’re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes.

This is a pivotal role where you’ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You’ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press.

You’ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns.

What you’ll be doing

Strategic leadership

• Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income
• Lead integrated, multi-channel campaign planning and delivery
• Drive innovation, testing and continuous improvement across supporter journeys
• Stay informed on sector and digital trends to keep our fundraising fresh and effective

Campaign delivery

• Oversee end-to-end campaign management across acquisition and retention
• Approve campaign briefs, messaging, segmentation and supporter journeys
• Ensure campaigns are insight-led, delivered on time and within budget
• Support the creation of high-quality content and storytelling

Product development & innovation

• Develop and optimise Individual Giving and Legacy products
• Identify and launch new fundraising propositions and digital initiatives
• Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters

Data, insight & performance

• Champion a data-driven approach to fundraising
• Work closely with data teams on segmentation, targeting and personalisation
• Monitor KPIs, ROI, retention and lifetime value
• Use insight to inform strategy and support income forecasting

Leadership & collaboration

• Line manage and develop the Individual Giving & Legacy Officer
• Build strong relationships with internal teams and external partners
• Engage stakeholders including leadership, trustees and service teams
• Work with agencies and suppliers to deliver campaigns

Compliance & governance

• Ensure compliance with GDPR and fundraising regulations
• Maintain high standards in supporter care and ethical fundraising
• Manage budgets, monitor performance and take corrective action where needed

About you

We’re looking for someone who combines strategic thinking with a hands-on approach.

Essential

• Experience in Individual Giving, Legacy or Direct Marketing fundraising
• Proven track record of delivering successful multi-channel campaigns
• Strong understanding of supporter journeys, acquisition and retention
• Experience managing budgets and delivering against income targets
• Skilled in data analysis, performance tracking and forecasting
• Excellent communication and stakeholder management skills
• Experience managing and developing staff
• Highly organised, detail-oriented and confident working with data (including Excel)

Desirable

• Fundraising or marketing qualification
• Event management experience
• Experience using fundraising CRM systems
• Experience of working within a social care or disability charity would be advantageous, but isn’t essential. 

Why join us?

At Hft, we’re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference.

In this role, you’ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support.

• Home-based with flexibility and regular team connection
• Occasional travel to Bristol
• A collaborative, values-driven culture
• The opportunity to shape and improve our fundraising approach
• A role where you can make a tangible difference in a purpose-led organisation

Selection process

We review applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team.

Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team.

Apply now or get in touch to find out more — we’d love to hear from you.

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.

Job Roles:

Ronald McDonald House UK is seeking a proactive and creative Mass Participation Events Manager to lead the delivery and growth of our mass participation portfolio. The role will lead on the strategy, performance and delivery of our challenge events programme, ensuring events achieve agreed income and participation targets and work closely with the Head of Mass Engagement to shape and test future Ronald McDonald House UK owned mass participation events, supporting sustainable, diversified income growth.

Key Responsibilities:

Event strategy and planning

• Develop and deliver a clear strategy for challenge and mass participation events, aligned to fundraising targets and audience engagement objectives
• Identify and assess new event opportunities, including third party and bespoke challenges, to diversify and grow income
• To play a key role in developing new events, taking them to market and adopting a test and learn approach in collaboration with the Head of Mass Engagement and wider Engagement Directorate

Event delivery and logistics

• Support the Senior Event Fundraiser to lead the end-to-end management of events, including budgeting, planning, supplier coordination, risk management, and on-the-day execution
• Ensure all events are delivered to a high standard, providing an exceptional experience for supporters

Supporter engagement and stewardship

• Build strong relationships with event participants, providing excellent supporter experience and tailored stewardship journeys
• Support the development, delivery of and evaluation of effective supporter journeys across the events portfolio, focused on maximising net return and supporter retention
• Create and develop engaging communications and materials to inspire fundraising and deepen supporters’ connections to the charity

Marketing and promotion

• Lead the delivery of an audience and insight led events marketing programme, working closely with the Brand, Communications and Digital Engagement team to maximise participation and net return
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising programmes

Monitoring and evaluation

• Agree and deliver against ambitious income and acquisition targets, maintaining costs within agreed budgets
• Set, manage and report against budgets, milestones and KPIs across the events portfolio, demonstrating accountability for performance
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience
• Produce regular performance reports and insights for internal stakeholders

Collaboration and partnership

• Work closely with senior managers and colleagues across the department to maximise opportunities for collaboration and integrated delivery
• Build and maintain effective relationships with key stakeholders, including but not limited to - McDonald’s Relationship Team, House teams, fundraising partners, suppliers, and third party event organisers

Skills & Experience:

Essential

• A proven track record of excellent management of an event portfolio to meet income and acquisition targets
• Experience of delivering data and insight led marketing and stewardship programmes to drive acquisition and net income
• Experience of managing multiple projects with complex budgets, multiple stakeholders and stretching KPIs.
• Line management and team development experience
• Knowledge of health and safety, risk management in event delivery and fundraising compliance

Desirable

• Experience of virtual fundraising and development of new events
• Ability to plan, prioritise and balance a busy and varied workload
• Familiarity with digital fundraising platforms and Microsoft Dynamics
• Experience supporting innovation or new product development, working with agencies to deliver new fundraising products

International Direct Marketing Creative Coordinator

Role Summary:

To work with the International Direct Marketing Manager to implement direct mail programmes that target existing and prospective donors across different PETA entities. This role is pivotal in driving innovation through data analysis, multi-channel integration, and creativity to enhance campaign development and fundraising income.

Position objective:

• To coordinate and deliver high-performing direct marketing campaigns across international markets, driving donor engagement and income growth
• To use data, testing, and creative thinking to continuously optimise campaigns and strengthen PETA’s fundraising programme

Term of employment:

Full-time, 12-month fixed-term (with hope to extend)

Location:

Remote in mainland UK

Salary:

£30,000 - £32,000

Reports To:
International Direct Marketing Manager

Primary Duties and Responsibilities:

• Act as the primary team member for managing and developing a comprehensive lapsed donor programme across PETA and other PETA entities
• Coordinate the direct marketing appeal delivery and selected appeals, including research, briefing, data selection, supplier liaison, and proofreading by using AI-supported tools
• Build and maintain integrated project schedules, ensuring all suppliers and colleagues are informed of timelines and deadlines
• Collaborate with print suppliers to identify cost-saving opportunities and share creative ideas early in the briefing process
• Liaise with the online team to strategically support mail appeals through coordinated email and social media campaigns
• Process invoices in line with agreed budgets and produce appeal cost reports
• Coordinate file storage and archival
• Analyse appeal data and response rates to generate insights and propose innovative, data-driven appeal ideas
• Development of non-specific appeal ideas, exploring opportunities in channels like the Vegan City Guides and our various Newsletters
• Support the production of performance reports to aid in strategic decision-making
• Develop and manage the welcome programme, with a strategic focus on improving long-term donor retention
• Proactively explore ways to use AI tools to improve efficiency, consistency, and speed in campaign delivery
• Build and maintain a comprehensive library of other charities' fundraising work across all channels
• Maintain campaign logs, departmental archives, and mailing samples
• Manage document storage and stock control
• Perform any other duties assigned by the supervisor

Required Skills and Qualifications:

• Advanced working knowledge of Microsoft Office, particularly Excel
• Proficiency in using a CRM systems (experience with Raiser’s Edge is highly desirable)
• Strong analytical skills with the ability to interpret data, analyse response rates, and translate findings into actionable recommendations
• Excellent organisational and project coordination skills with impeccable attention to detail
• Effective written and verbal communication skills, with experience in proofreading and briefing stakeholders
• Ability to prioritise a heavy workload, meet multiple deadlines, and work well under pressure
• A creative and innovative mindset with a passion for testing new ideas and strategies across different channels
• Demonstrated ability to take initiative, work with minimal supervision, and build effective relationships with internal teams and external suppliers
• Ability and willingness to work with AI tools, including ability to review, refine, and appropriately apply AI-generated outputs
• Willingness and ability to work on weekends occasionally to meet campaign deadlines
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle strongly preferred

The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK. 

The role is remote but with monthly team meetings in London and this role will require travel to partner meetings and events. 

Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean. 

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty. 

Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024 

This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good. 

About the role 

We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team. 

Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets. 

Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support. 

You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank. 

This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact. 

Job Description  

The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy. 

Key Responsibilities 

You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships. 

• Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity

• Account management of new and existing partners 

• Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.

• Contribute to the organisation and team's annual plans, strategies, and budgets. 

• Develop, monitor, and maintain systems and processes including Salesforce and account management plans. 

• Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.

• Understand and support the vision, mission, and values of The Hygiene Bank. 

• Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.

Skills, Knowledge & Expertise 

• Excellent relationship management and stewardship resulting in demonstrable account growth. 

• Effective account management or sales experience with brand and corporate partners across a variety of sectors.

• Experience using creativity and innovation to diversify income from partners, resulting in growth. 

• Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations. 

• Detail-driven, strategic, motivated, with a forward-leaning approach to business. 

• Ability to work independently, multi-task, and prioritise a busy workload. 

• Outstanding written communication skills and experience in developing compelling proposals and collateral. 

• Experience working with internal stakeholder teams to help ensure partnership deliverables are met. 

• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed. 

Attributes and behaviours: 

• Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values 

• A commitment to quality and attention to detail. 

• Ability to work on your own initiative. 

• A highly competent and collaborative team worker. 

• Discretion and the ability to maintain confidentiality. 

• Willingness to learn new skills. 

• Ability to work in a growth mindset, changing and flexible organisation. 

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services. 

Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer?

Location: Hybrid, working from Birmingham office 3 days per week
Salary: £90k
Contract: Permanent, full time 37 hours per week

BID Services is looking for its next Chief Executive Officer.

BID Services is a leading national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most.

We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure BID Services continues to grow its impact, reputation, and financial sustainability.

View this page in BSL by copying this link into your browser: https://youtu.be/99HS1GFOnQg?si=VYOnjxvzh8Ee_GEa

What you will do

• Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture.
• Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards.
• Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model
• Act as the public face of BID Services, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors
• Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities.

Who we're looking for

• Proven senior leadership experience in the not-for-proit, social, or private sectors, with a track record of delivering strategy, growth, and change
• Commercial acumen, with experience securing funding, generating income growth, and managing budgets
• Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas
• Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture
• Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults
• Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation

Additional Considerations

• Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week
• Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices

This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives.

How to apply

Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step.

If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.

Deadline: 9am on Thursday 25th June

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you have proven experience of designing end-to-end services that meet user needs and intended organisational outcomes? Then join Shelter as a Service Designer and you could soon be playing an important role within our Design team.

About the role

As a service designer, you will contribute to all stages of the design process. You will be part of one or multiple cross-functional product teams to create and improve services across our many different channels. You will work independently and in close collaboration with other roles, such as Interaction Designers, User Researchers and Product Managers to deliver tangible and measurable outcomes to our wide range of users. You will report to the Senior Service Designer.

Role specifics

We’re looking for someone with experience designing and improving services in complex environments, with a strong focus on user needs and inclusive design. You’ll work collaboratively with researchers, designers, developers and stakeholders to identify opportunities, generate ideas and shape services that support Shelter’s digital purpose. You’ll be confident facilitating workshops and conversations, communicating insights clearly and turning complex information into accessible, actionable outputs such as service maps and user journeys. With experience of prototyping, agile working and service design methods, you’ll help teams navigate challenges, support delivery and contribute to the ongoing development of inclusive, user-centred design practices across the organisation.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design.  They work closely with other teams – particularly the Content team, Product and Delivery team, Insight and BI team and business owners in Services and Income Generation. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.

Main Responsibilities

• To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
• To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
• To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
• To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
• Lead and facilitate small scale participation projects.
• To maintain records of all interactions with stakeholders, using Salesforce.
• To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
• Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
• Work with people with lived experience of bereavement to create meaningful content and service recommendations.
• Work across the organisation sharing, promoting and training in best practice in participation.
• To assist in planning, organising and delivering participation events (virtually and in-person).
• Ensure that a range of voices are heard, with particular focus on EDI.
• Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
• Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

Communication and Relationships

• Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
• Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
• Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
• Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
• Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
• Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
• Establish excellent internal working relationships with peers and colleagues.
• Model the values and culture of the organisation in interactions and relationships at work.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
• Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

 Knowledge, training and experience

• Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
• Understanding of participation frameworks, rights-based approached and trauma-informed practice.
• Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
• Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
• Ability to translate engagement insight into practical feedback and recommendations
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and judgment skills

• Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
• Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
• Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
• Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
• Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
• Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
• Support the development of annual participation calendars or frameworks as needed.
• Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
• Maintain accurate records, consent forms and participation data using appropriate digital systems.
• Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
• Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
• Provide cover and support for participation and engagement team members during periods of absence or high demand.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.

Person Specification

Essential

• Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
• Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
• Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
• Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
• Experience of facilitating participation groups both in person and online
• Knowledge of different facilitation approaches and methods
• Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
• Experience of building trusting relationships with children, young people, and adults creating safe space
• Passion for the power of Voice and Lived Experience
• Understanding of the challenges that participation work can present, and experience of how to overcome this
• Ability to work collaboratively within a team and with external organisations
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
• Strong IT skills, including confidence in using multiple IT systems

Desirable

• Experience of working in bereavement sector

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.