Head of content and creative jobs

The Opportunity 

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

You will champion the Employer Programme internally, forging effective collaborations with colleagues across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. A key priority for this role will be a strategic growth plan for the Employer Programme that focuses on growing Index entrants, diversifying employment sectors, progressing employer best practice and maximising revenue.

By collaborating with internal teams and existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.

We’re looking for someone who is willing and able to move easily between strategic thinking, marketing and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Contract: Full-time/Part-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Key Responsibilities:

1. Customer service and value proposition

• Develop value propositions for the SMEI and other employer products and services to help employers understand and improve social mobility in the workplace 
• Create and develop assets and activities to market the Employer Programme to employers across a range of platforms 
• Define the customer journey for the SMEI and ensure seamless customer experience, with clear and proactive communication and relevant content and resources 
• Actively manage and steward the customer pipeline for the SMEI and broader Employer Programme, reporting on prospects, acquisition and conversion 
• Gather customer feedback and market insights to help improve and develop products and services  

 2. Product ownership and project management 

• Project manage the Programme, with responsibility for key delivery areas yourself, as well as working with the Senior Index Coordinator / Policy Officer and other colleagues/external suppliers to deliver 
• Oversee the day-to-day delivery of the Programme and the annual Index scoring and feedback cycle, working with the Senior Policy Officer to ensure a smooth experience for employers  
• Lead the annual cycle for the SMEI product and other employer products as they are developed: defining the scope of work and setting priorities, survey review and design, data collection, overseeing marking and reporting, product review and evaluation 
• Manage all aspects of the Employer service, including the ongoing development of the digital platform, employer resources and online content   

3. Product and service development

• Develop the Employer Programme by scoping, developing and delivering new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace, e.g. a consultancy offer, events, webinars, staff training and off-the-shelf resources  
• Work with pro-bono supporters and existing partners to scope need, and test and pilot new products and services 
• Responsible for the annual evaluation of the programme, drawing on data and policy evidence, customer feedback and sector insights to inform development  

4. Stakeholder Management

• Champion and represent the Employer Programme externally, including attending and presenting at events, acting as spokesperson, meeting prospective entrants and other opportunities to grow connections and reach 
• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace and employer-led social mobility 
• Scope and create an external advisory group to support the development of the products and services that form part of the Employer Programme 
• Seek opportunities to collaborate with external partners to share relevant content and tools, and co-create and develop new products and services 
• Ensure that insights and impact from the Index and the SMF’s work with employers are communicated internally and externally 

5. Systems and Processes

• Work with internal and external partners to ensure the Index is as technologically efficient as possible, e.g. automating aspects of the marking and feedback process, ensuring quality monitoring, evaluation and reporting and identifying and progressing other ways to drive efficiency and maximise reach, whilst retaining the quality of the programme 
• Drive best practice and set a culture where digital tools are used effectively for relationship management and fundraising, including Salesforce 
• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner record 

6. Leadership and Development

• Play a proactive role in leading and inspiring the team, fostering a collaborative and creative culture of fundraising, income and product development 
• Champion the Employer Programme internally, forging effective collaborations across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised. Key relationships will include colleagues working in communications, campaigns and advocacy, data, finance and programme development.  

7. Line Management (Matrix Structure)

• Day-to-day people management  
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth  
• Recruit and induct new team members, and oversee the separation process for any leavers   
• Reasonably support well-being; provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports   

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

Commercial and customer service:

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

Project management and product development:

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery 

Project management and product development:

• Strong interpersonal and communication skills, with experience building and managing relationships 

IT skills:

• Experience using Microsoft Office
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Policy and data skills (desirable):

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Thursday 3rd September and provide the following information:

1)    An outline of your previous relevant job roles (job title and dates only)

2)     A cover statement outlining your suitability for the role, with particular emphasis on how your experience, skills and knowledge meet the person specification (max. 750 words)

Thinking of using AI to help with your application? AI tools (such as Chat GTP, Gemini and Copilot) can help you research the SMF and the role you're applying for. They can also help you structure your application. The applications that stand out most are the ones that feel genuine and reflect your unique self and experiences.

Please note that generic applications and CV’s will not be considered.

We are seeking a proactive and detail-orientated  Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity. Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.

We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme.

This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment.

Key Responsibilities

• Stewardship and Account Management 
• Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. 
• In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys.
• Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. 
• Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory.
• Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. 
•  Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. 
• Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams.
• Deliver training where applicable for our volunteer programme and colleagues. 
• Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. 
• Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing 
• Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling.
• Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. 
• Ensure data processing is accurate, timely and up to date. Other Duties 
• Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required.

 Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
• Ability to prioritise and manage a demanding workload. 
• Ability to plan and deliver projects within budget and time. 
• Excellent written and verbal skills. 
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• Motivated by high standards with excellent attention to detail.
• Ability to support project delivery to meet objectives, budget and time
• Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools.

Knowledge, experience, and qualifications: 

• Experience of working in a fundraising environment.
• Experience of delivering an excellent customer/support stewardship experience. 
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or SalesForce). 
• Understanding of NHS Charities or healthcare fundraising. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Project Delivery & Capability Manager plays a key role in enabling the successful delivery of the ARUK’s 10-year strategy through the development and embedding of an effective, scalable and proportionate Project Management Framework.

This is not a traditional project management role. We are looking for a collaborative delivery professional who can partner with colleagues across ARUK to help teams successfully deliver strategic projects, build organisational capability and embed effective ways of working. This role would suit someone who combines strong project management expertise with excellent relationship-building skills and is motivated by coaching, influencing and partnering with colleagues across an organisation. We are seeking a generalist who can work across diverse business functions, helping teams deliver strategic initiatives effectively, rather than a specialist focused on a single technical or operational discipline. 

Managing the Project Delivery team and with line management responsibility for the Senior Projects Officer, the post holder will help drive organisational project management maturity by acting as a trusted partner, advisor and expert for project and programme teams across the charity. Through coaching, consultation, training and hands-on partnering support, the role will help ensure major, cross-organisational strategic initiatives are set up for success and delivered effectively. 

Operating within an evolving hub-and-spoke model, the Project Delivery and Capability Manager will work closely with leaders of large, complex and strategically significant projects and programmes, providing expertise in areas such as planning, governance, stakeholder engagement, risk management, dependency management and benefits realisation. The role will also contribute to the continuous development of project management tools, standards, training and communities of practice that improve delivery capability across the organisation.

While the primary focus is on delivery enablement and capability building, the postholder may directly manage selected high-risk or high-complexity projects where additional project management expertise or capacity is required

Key Responsibilities:

Project Management Framework and Organisational Capability 

· In collaboration with the Head of Programme Management, lead the ongoing development, implementation and continuous improvement of the charity's Project Management Framework, ensuring it remains fit for purpose, proportionate and aligned to organisational priorities and ARUK’s impact-focused annual planning approach 

· Act as a centre of excellence for project management at ARUK, partnering with colleagues across the organisation to provide expert advice, guidance and challenge; use active listening, curiosity and adaptability to tailor support and drive successful delivery outcomes 

· Develop, maintain and promote project management standards, templates, guidance and other resources that support consistent and effective project delivery, providing colleagues with practical tools that support decision-making, reduce complexity, and improve outcomes 

· Design and deliver project management training, workshops and consultations, to increase project management capability and maturity across the organisation, empowering teams to successfully deliver projects in proportion to their scope, scale, and complexity 

· Partner with colleagues in the Organisational Development and Learning & Development team to ensure project management capability-building aligns with broader organisational development priorities 

· Monitor and evaluate the adoption of project management practices, identifying opportunities to improve project delivery effectiveness across the organisation 

· Oversee the maintenance and continuous development of project management resources, intranet content and self-service guidance materials 

Strategic Project and Programme Partnering 

· Proactively partner with leaders of large, complex and strategically important projects and programmes to strengthen delivery planning, governance and execution 

· Provide specialist support and challenge in areas including project set-up, governance, stakeholder management, risk management, dependency mapping, sequencing, phased delivery planning and project review 

· Facilitate effective coordination between interconnected projects and programmes, helping teams identify and manage cross-organisational dependencies, risks and impacts. 

· Support project and programme teams in establishing clear delivery plans, governance structures, decision-making routes and success measures 

· Build strong and collaborative relationships with project sponsors, senior stakeholders and delivery teams to foster a culture of accountability, learning and continuous improvement 

Line management and Team Development 

· Line manage the Senior Projects Officer, maintaining oversight of team resource and delegating work as appropriate to ensure continued opportunity to embed and further develop their skills and knowledge 

· Provide clear instruction and guidance to the Senior Projects Officer, and engage in coaching and goal-setting conversations, empowering them to succeed and develop in their role 

· Continuously seek opportunities to collaborate with colleagues in the Strategy & Governance Directorate, contributing to Directorate’s influence and success in partnering with the wider organisation 

Community of Practice and Continuous Improvement 

· Support the Head of Programme Management in the development and facilitation of ARUK’s Project Management Community of Practice, creating opportunities for collaboration, shared learning and peer support. 

· Encourage the adoption of common approaches, standards and tools across projects and programmes. 

· Capture, share and embed lessons learned and best practice from projects and programmes across the organisation. 

· Identify emerging trends, approaches and innovations in project and programme management and assess their relevance for adoption within the charity. 

· Promote a culture of continuous improvement and learning that strengthens organisational delivery capability. 

Selective Project Delivery 

· Lead selected high-risk, high-complexity or business-critical projects where project management support is required and capacity is available. 

· Establish and maintain effective project governance, plans, reporting, risk management and stakeholder engagement arrangements for assigned projects. 

· Ensure project outcomes, benefits and lessons learned are successfully transitioned into business-as-usual operations. 

Knowledge, skills and experience needed:

· Experience managing cross-organisational projects, including developing project plans,allocatingtasks, and managing risks, decisions, and changes. 

· Sound knowledge of project management methodologies (Waterfall, Agile), alongside evidence of successfully sharing this knowledge with colleagues via training, partnering, or other knowledge-sharing activities 

· Evidence developing, implementing or evolving project management frameworks, standards or governance approaches within a complex organisation, with a focus on effective delivery over restrictive processes 

· Experience of partnering with cross-organisational projects teams, and actively collaborating with colleagues on joint initiatives 

· Experience supporting organisational change, adoption, or implementation activities as part of project delivery

· Demonstrable ability to work with, influence, andadvisea variety of internal and external stakeholders at all levels 

· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar 

· Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience 

· Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. 

· Strong teamplayer who can work both independently and collaboratively with internal and external stakeholders 

· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise workin accordance withthe organisation’s needs 

· Excellent listening skills,demonstratingflexibility, curiosity, and an ability to learn 

· Demonstrates good negotiation and influencing skills 

· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement andidentifiesways to deliver creative and innovative solutions 

· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and makeappropriate recommendations 

· Ability to absorb and processnew informationquickly 

· Strong ethical standards anda high levelof personal integrity and empathy

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.

Salary: Circa £50,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website,

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trialsthat slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.

Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months

This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.

What does the role involve?

• Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
• Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
• Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
• Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.

Why is this position on a fixed term contract?

Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.

What skills, knowledge and experience are we looking for?

• Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
• Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
• Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

The Philanthropy Lead will build and deliver a high-performing high-value fundraising programme, focused on pipeline development, strategic relationship progression and long-term supporter value. This is a strategic and hands-on role, requiring a confident fundraiser who can identify, qualify, cultivate and close gifts and funding propositions.

Working closely with senior leaders, prospect research, trustees and a dedicated philanthropy subgroup, the role will unlock networks, develop compelling propositions and create meaningful engagement opportunities that inspire transformational support for hospice care.

This post plays a critical role in strengthening the hospice’s financial sustainability and enabling outstanding care for patients and families across the local community.

When applying please ensure the criteria questions below are covered.

• Please briefly describe your direct experience of securing five-six figure philanthropic gifts from major donors, trusts, or high net worth individuals?
• This role requires someone who can independently manage a live pipeline, build senior stakeholder relationships, and confidently make funding asks within the first few months please explain why you feel ready to do this?

We're looking for someone to support our two co-ceos at an award-winning charity changing how the media tells stories about climate, economy, children's health, and more. This is a varied, high-trust executive assistant role at the heart of a small, values-led team.

About Heard
At Heard, we help the UK's biggest broadcasters, publishers and charities move away from trauma-heavy storytelling and towards stories that make change feel possible. For 18 years we've worked with teams at the BBC, Channel 4, Netflix, The Guardian and The Sun, and with charities including Crisis and Great Ormond Street Hospital. Last year alone, our work reached a combined audience of over 23 million people.

About the role

As executive assistant, you'll provide comprehensive support to our two co-CEOs and, where needed, the wider exec team. This is a varied, trusted role at the centre of the organisation, covering everything from calendar management and inbox triage to board logistics and minute-taking.

You'll act as a gatekeeper and gateway between our co-CEOs and the people they work with, exercising judgement and discretion to keep things running smoothly. You'll also hold our governance processes from scheduling and minuting board meetings to coordinating trustee recruitment and keeping our terms of reference up to date. This role gives you the chance to build expertise across administration, governance, and organisational operations in a progressive organisation.

Key details

• Job type: part time, 12-month fixed-term contract with potential to extend
• Hours: Part-time, 24 hours per week
• Based at: London-based, hybrid (minimum 2 days inthe office including Tuesdays)
• Salary: £37821.60 full-time equivalent (£28,366.20 pro-rata)
• Reports to: co-ceo

Benefits

• 7.5% pension contribution
• Generous annual leave plus bank holidays, day of birthday leave, and days off between Christmas and New Year
• Annual training budget and mentoring
• Hybrid working
• Four-day week trial (full-time equivalent is 32 hours Mon–Thurs)

What you'll be working on

• Providing sophisticated calendar management and inbox oversight for the co-CEOs and exec team
• Prioritising inquiries and requests, troubleshooting conflicts, and making judgement calls to keep day-to-day engagements running smoothly
• Preparing documents, reports and presentations, and composing correspondence
• Coordinating exec team meetings and supporting staff meetings where needed
• Scheduling and minuting board meetings, including drafting agendas and compiling presentation materials
• Supporting trustee recruitment and induction, and keeping standing board documents up to date
• Assisting with the annual report and other governance-related tasks

About you

• you have at least 4 years' PA, secretarial or administrative experience, including drafting business correspondence independently
• you're highly organised, methodical, and can prioritise with accuracy under pressure
• you have experience taking minutes at senior-level meetings, ideally board or exec level
• you're self-confident, discreet and comfortable working with people at all levels
• you have strong written skills and good general IT skills using Google Workspace
• you can work independently and proactively, with sound judgement and an eye for what's coming next

Experience in the charity sector, particularly a small charity, is helpful but not essential.

How to apply
Apply via our website by submitting your CV and answering short application questions.
Closing date: 9am, Tuesday 1st September 2026
Interviews: First round online Monday 14th September; second round in person in London, Tuesday 22nd September

See Job Pack for full details.

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions

Reports to: Operations Director

Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.

What will the role involve?

The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.

A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.

The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.

The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.

Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.

Please note the role will be subject to criminal record, right to work and reference checks.

Interested in applying?

If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.

Please return completed application forms by Sunday 06 September 2026.

If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information. 

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development. You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life.  This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.

Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.

We are currently recruiting for an Operations Lead

Location:  Huddersfield Town Centre Office. Partnership work across Kirklees required. Hybrid and flexible working pattern available.

Salary: NJC Scale SCP 29-32 (£39,862 - £42,839 pro rata). Starting salary SCP 29, increasing to SCP 30 after a successful probationary period.

Hours: 37 hours per week (negotiable part-time hours available).

Benefits: Generous annual leave allowance including Birthday leave with one week extra annual leave after 5 years’ service.  Well-being support (Employee Assistance Programme). Professional development and travel expenses paid. Free parking at town centre office location.

Family friendly policies.

This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development.

You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life.  This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.

Essential requirements include:

• Good interpersonal, motivational and communication skills
• A passion for working in the voluntary sector and making a difference to families
• Excellent leadership and project management skills
• Experience of developing effective working partnerships with stakeholders

Please contact us for an application pack

The closing date for applications is 12 noon on Monday 14th September 2026

Interviews for this post will be held on Thursday 24th September 2026

Please do not send CVs.

 Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.

Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals.  We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.