Head of development services jobs

Help shape the future of volunteering at Samaritans.

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, we need to rethink how people connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us explore, test and embed new approaches to volunteering for the years ahead.

This is an exciting opportunity for someone who is curious about emerging trends and motivated to find ways to reach people who do not currently volunteer with Samaritans. You’ll help develop new and more flexible models of volunteering—looking beyond our existing approaches to remove barriers, engage different audiences, and create opportunities that are both meaningful and sustainable.

This role is focused on developing new ways of attracting volunteers, with an emphasis on reaching new audiences and exploring different approaches.

Contract

• £30,000–£33,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• Hybrid working with travel to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• We are passionate about flexible working—talk to us about your preferences

What You’ll Do

In this role, you’ll bring ideas to life by exploring how volunteering needs to evolve. You’ll research emerging trends and changing expectations to help shape new roles, opportunities and approaches to volunteering—particularly focused on attracting and engaging new volunteers to Samaritans.

You’ll use insight to design and test new ways of reaching different audiences, removing barriers to involvement, and creating more flexible and inclusive opportunities. This isn’t about refining what already exists—it’s about developing and trying new approaches that will help us grow and diversify our volunteer community.

You’ll help answer questions like:
• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

From gathering and interpreting insight to shaping ideas, planning projects and working with colleagues and volunteers, your role will be to turn thinking into action—helping to build a more inclusive, future-focused approach to volunteering across the organisation.

What You’ll Bring

• Curiosity and openness to innovation, with experience of exploring new ways of working
• Ability to work collaboratively with a wide range of people, including staff and volunteers
• Ability to use research and insight to inform decisions and shape new approaches
• Experience of contributing to change, improvement or innovation projects
• Experience in a volunteering-focused organisation, with an understanding of volunteer engagement, including how to reach and involve different audiences

Full Job Description and Person Specification below

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

You will be asked to complete short application questions and submit your CV. Please note the application questions have a 300word limit for each answer.

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

​Applications close: midnight on Sunday 7th June

In person interviews: w/c 15th June (KT17 2AF)

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

Lawyer - Advocacy and Campaigns

12-month Fixed Term Contract, full time (35 hours)

Up to £56,350 + Excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Lawyer – Advocacy and Campaigns

About the role

We’re excited to be recruiting for a Lawyer – Advocacy and Campaigns to help WWF use the law as a powerful tool to advance our advocacy and influencing agenda.

At WWF-UK, we’re working to tackle the greatest environmental challenges facing our planet and build a future where people and nature thrive together. The future of our world is in our hands and it’s time to accelerate the action urgently needed to restore nature.

In this role, you will lead and support the use of legal strategies to strengthen WWF’s campaigns, policy work and business advocacy interventions. You will help identify opportunities where the law can drive meaningful change and support our strategic objectives, including tackling deforestation and supporting more sustainable supply chains and financial systems for climate and nature.

Working across priority portfolios and alongside colleagues in the UK and across the WWF network, you will provide and commission strategic legal advice that helps shape and strengthen our advocacy work. You will also identify and manage impactful legal interventions that advance WWF’s public interest objectives, while ensuring legal, reputational and strategic risks are effectively managed.

You will play a key role in ensuring WWF remains up to date with legislative and regulatory developments relevant to our influencing priorities and will build and maintain strong relationships with external legal counsel to support advocacy and campaigning work.

This role will act as WWF’s primary internal expert on how the law can be used to support and accelerate our strategic advocacy goals.

We are open to the possibility of this role being on a job share basis.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Qualified solicitor or barrister holding a current UK practising certificate, or equivalent relevant experience or qualifications

· Significant post-qualification experience relevant to WWF’s aims, including experience supporting advocacy, campaigning or policy work

· Detailed knowledge and experience of advising on environmental, public or international law, with strong litigation skills

· Experience commissioning and managing external legal advice

· Sound legal judgement, with the ability to identify opportunities for legal advocacy to support influencing priorities

· Strong strategic and systems thinking skills, with the ability to see how legal interventions can drive wider systemic change

· Excellent communication skills, with the ability to explain complex legal issues clearly to non-expert audiences

· The ability to work collaboratively across multiple teams and priorities, including in matrix environments in the UK and globally

· A proactive, organised and adaptable approach, able to respond to changing priorities while maintaining focus on strategic outcomes

· Commitment to the mission and values of WWF

Desirable

· Knowledge and experience of ESG, financial services regulation and company law

· Understanding of legal issues relating to climate and nature-related risks and opportunities for companies and financial institutions

· Experience supporting legal interventions connected to environmental campaigns or public interest litigation

· Experience working in or alongside NGOs, advocacy organisations or mission-driven organisations

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 04/06/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

​

We’re looking for an enthusiastic and organised Events Fundraising Assistant to join our Community & Events Fundraising team. This is a fantastic opportunity for someone who enjoys working with people, delivering great supporter experiences and being part of events that raise vital funds and awareness for Samaritans.​

​

​Contract​

• £25,500-£28,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
• In-person working - expectation of a minimum of 2 office days per month. We are passionate about flexible working, talk to us about your preferences

​

About the role​

​As Events Fundraising Assistant you’ll support the recruitment, care and stewardship of event participants making sure their fundraising experience across a diverse programme of mass participation and challenge events with Samaritans is exceptional.

You will build long lasting relationships with supporters while developing valuable experience in charity events fundraising.

You’ll work closely with colleagues across External Engagement, other central teams, and our incredible network of branch volunteers.​

​

What you’ll do​

• Support the recruitment and stewardship of participants taking part in events and challenges
• Create engaging content for webpages, social media, fundraising materials and participant communications
• Deliver participant care plans that inspire fundraising and build lasting relationships with Samaritans
• Track and respond to participant enquiries via inboxes and other communication channels
• Maintain accurate participant records on our fundraising database
• Refresh and update events content on the Samaritans website and intranet
• Attend and represent Samaritans at fundraising events and social gatherings when required
• Help identify external trends in community and events fundraising

​

About you​

​You’re someone who thrives in a busy, people‑focused environment and enjoys juggling multiple priorities. You take pride in producing high‑quality work and bring a positive, adaptable attitude to everything you do. You’re comfortable communicating with a wide range of people and feel motivated by work that has real social impact.

​

What you will bring:​

• Excellent written and verbal communication skills
• Strong organisational skills and great attention to detail
• The ability to manage competing priorities and meet deadlines
• A customer‑focused, supportive approach
• A genuine interest in community and social events
• Confidence building relationships and working as part of a team​

​

​Full outline in the Job description below​

​

Why Samaritans?

​

At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.

​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.

​​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​

​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​​​

To Apply

​

Please complete the application questions including those outlined below, and submit your CV.

Please note the following questions have a 300word limit for each answer.​

Q1 What interests you about working in community and events fundraising, and why do you want to work for Samaritans in particular?​

Q2 Please describe a time when you communicated with members of the public, supporters or stakeholders as part of an event, campaign or project. How did you ensure your communication was clear, supportive and appropriate, and how did you ensure they had a positive experience?​

Q3 This role involves managing multiple tasks such as participant enquiries, communications and record‑keeping.Please give an example of a time when you were responsible for organising multiple tasks or activities with competing deadlines. How did you plan your work, stay organised, and maintain attention to detail?​

Q4 How would you contribute positively as part of a team supporting community and social events? Please include an example of working collaboratively or supporting others.

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. ​

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

​

Applications close at 9am Monday 1 June​

All applicants will receive notification of the outcome of their application, at the appropriate time.

​

Interviews​

Online interviews: 8 & 9 June

The Programme Officer will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences.

The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of grant management activities across our research and social change funding programmes. They will be instrumental in the delivery of our grant funding processes, will work closely with our Grant Assessment Panels and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy. They will also be expected to track contribute to capturing the Impact of our funding programmes.

• Salary: £28,000 - 30,000 FTE pro rata / £22,400–£24,000 PTE actual (dependent on skills and experience)
• Working hours and contract: 28 hours per week (0.8 FTE) over four days, Permanent
• Location: Hybrid, minimum 2 days per week in our central London based office, one of these days to be a Wednesday, and at external meetings and events as required. 
• Important note: All applicants must have the Right to Work in the UK. 

How to Apply                                                                 

• Application deadline:  Monday, 1 June 2026, 9am
• Interview dates:  w/c Monday 8th June 2026 (TBC)
• Interview venue: E1 8HQ – NB: if high numbers, there may be a preliminary online interview 

Please submit your CV and a cover letter/supporting statement of no more than two pages which evidences the specification in the job description and answers the following questions:

1. Why are you interested in working at Fight for Sight?
2. Why are you interested in this role?
3. What experience will make you the ideal candidate for this role?

Role Responsibilities

Please see the attached job description for full details.

We're looking for a dynamic, highly organised Individual Giving & Engagement Officer to support the delivery of our broad recruitment and stewardship programme for 1 year fixed-term contract. This is a brilliant opportunity for someone who is collaborative, detail-orientated and purpose-driven, who wants to help us work towards making pregnancy safer and help more families bring their babies' home.

In this role, you’ll play a key part in delivering impactful, multi-channel fundraising campaigns that inspire supporters and drive income. Working closely with the Individual Giving & Engagement team, you’ll help deliver donor acquisition, retention, and stewardship activity, ensuring our supporters feel valued and engaged at every stage of their journey.

You’ll work across a wide-ranging programme including appeals, in-memory giving, supporter communications, legacy activity and digital engagement. From coordinating campaigns and updating supporter journeys, to analysing performance and supporting financial processes, this is a varied and fast-paced role where no two days are the same.

We’re looking for someone who can balance creativity with strong organisation, enjoys working collaboratively with internal and external stakeholders, and is motivated by making a real difference. If you have a background in fundraising or marketing, excellent attention to detail, and a passion for purpose-driven work, we’d love to hear from you.

Application deadline: 1 June

Interview dates:

• First interviews: week commencing Monday 8 June (online)
• Second interviews: week commencing Monday 15 June

For a full overview of the role, please see the Recruitment Pack for a detailed job description and responsibilities.