Are you a business-focused HR Advisor with experience of working autonomously on complex HR cases?  Are you discreet and professional, with up-to-date knowledge of employment law and best HR practice and experience of business partnering?

We are recruiting for an experienced HR Advisor to join our growing team, providing professional HR guidance, advice and coaching, with a focus on our Retail and Dog School business areas. You will work in partnership with the managers of these areas to enable them to manage and continuously improve the performance of their teams and achieve the best outcomes for both business and employees. As an experienced member of our team, we expect that you will identify and share best practice, will mentor and coach in areas of particular interest and identify opportunities to develop our HR practice with colleagues and managers.  

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

HR is a growing team of 30 friendly, hardworking colleagues delivering a first-class service to the organisation and its 1,500+ employees in more than 70 workplaces.  We work across all HR activities including recruitment, pay and benefits, payroll, learning and development and employee engagement, as well as providing pragmatic and principled guidance on people issues.

You must have a CIPD qualification, ideally to CIPD level 7, and you will have an exceptional track record of successfully analysing data and trends and resolving HR issues. You will have excellent communication and interpersonal skills and will be experienced in the partnership / advisory role, exercising good judgement at all times. You will be able to evidence good decision-making ability and, as you will need to draft complex correspondence, excellent written English is essential in this role.

The successful candidate will undertake a senior role within the HR team and be confident, self-motivated, working collaboratively with the rest of the advisory team and actively managing their areas and individual casework. Experience of supporting a retail environment would be ideal. Travel to other sites throughout the UK is an essential part of the role, with occasional overnight stays.

Humanists UK seeks an experienced and highly organised Office and Administration Manager to lead our office administration team and deliver a first-class service for the organisation.

You will need to be personable with a positive ‘can-do’ attitude. You will be working with and leading the Administration team as well as being a point of contact for office issues.

The Office and Administration Manager will lead, manage, develop and continuously improve effective administration and support for all departments.

You’ll require good organisational & team management skills. Experience in line managing staff is essential as is being able to adapt to changing priorities at a moment’s notice.

Age UK is a charity for everyone, and our vision is a world where you and your loved ones can make the most of later life. If you are looking to use your technical expertise to make the UK a better place to grow old, then we might have the job for you.

Like any large organisation we have a complex IT infrastructure, and its optimum performance is integral to the work we do. As such, we are recruiting for an experienced IT Incident Manager to join the team and act as the primary escalation contact for major IT incidents, ensuring normal service is resumed as quickly as possible with limited impact on operations.

What will you do?

* Act as a primary escalation point for IT incidents
* Plan and manage support for incident management including tools, processes & procedures, and suppliers.
* Develop and maintain incident management systems
* Maintain relationship between service providers and customers to ensure a thorough understanding of the customer and their business drivers
* Ensure service performance reports are produced and SLA targets are monitored, and failure to achieve SLAs reported on

About you.

* Experience in a similar IT incident services role i.e Incident Manager, Major Incident Coordinator, Customer Relations Manager
* Experience of managing and supporting applications, infrastructure and networks in a complex IT environment
* Working knowledge of Azure including performance optimisation
* Excellent interpersonal and organisational skills
* An efficient approach to incident management resolution
* Ability to use monitoring tools and provide analysis
* Office 365 troubleshooting and configuration

What we can offer in return

We can offer a varied and challenging role in a friendly team and collaborative environment. Initially the role is for a 12 month fixed term period.

We can also offer a competitive salary between £34,000 and £37,000 and excellent benefits, including pension (we pay up to 9%), 26 days annual leave + bank holidays, season ticket loan, life assurance, healthcare cashback plan, flexible working and much more.

Additional Information

For a full list of benefits please click here

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking for a super-organised, multi-talented Head of Operations for a year long maternity cover contract.

The British Society for Rheumatology (BSR) is a UK wide membership organisation for health professionals in rheumatology. The BSR works to promote excellence in the care of people with rheumatic and musculoskeletal disorders and to support those delivering care at every step. The BSR works to ensure that clinicians, nurses and health professionals are educated and trained to provide high quality care. Our members look after every stage of life; children, adolescents and adults, across the whole patient pathway.

Role purpose

To oversee the management and development of BSR back office services including human resources, facilities, communication systems and IT infrastructure including the membership database.  To ensure these services run efficiently and effectively, making suggestions for improvement where appropriate. 

To oversee the development and implementation of the BSR membership strategy in order to maximise recruitment and retention rates leading to an increase in overall income from membership. 

Main responsibilities:

Facilities management

• To oversee the tenant arrangements, ensuring lease agreements are kept up to date and adhered to.
• To lead the relationship with the Managing Agent, ensuring that the facilities budgets are agreed annually and that all agreed work is completed on schedule.
• To lead on security systems, ensuring the building, staff, visitors and tenants are safe and that the building is secure at all times.
• To provide advice on the Charity’s insurance portfolio, reviewing requirements annually and negotiating best value for insurance premiums.
• To lead on or develop policies and procedures as appropriate; ensure compliance regarding health and safety, insurance, and the purchase and maintenance of equipment.
• To assist in identifying and developing managerial, administrative and operational policies and procedures, systems and other resources necessary to provide a quality service.
• To manage all external contracts with suppliers and ensure all contractors working on site comply with BSR’s policies.
• To lead on Fire Safety, ensuring equipment e.g. fire extinguishers are checked regularly.
• To ensure that the Charity’s premises are well maintained, providing a safe and attractive working environment and to carry out regular reviews to identify potential hazards or defects.
• To maintain the Disaster Recovery & Business Continuity Plan

Health and Safety

• To be the lead for all health and safety matters for the Society which will includes maintaining up to date knowledge of all relevant health and safety legislation.
• To ensure that relevant health and safety policies are in place, kept up to date and complied with, and that the appropriate level of training and equipment is provided

• To advise and assist managers and staff in being health and safety aware and legally compliant.  This will involve keeping up to date with developing issues in relation to legislation as well as monitoring and arranging training.
• To perform health and safety inspections regularly to ensure a visible health and safety approach, in partnership and by negotiation with BSR staff.

Human Resources

• To lead on all aspects of Human Resources management liaising with the Director of Operations.

• To implement and maintain best practice standards, ensuring adherence to HR policies and compliance with employee legislation.
• To provide leadership, guidance and support to other members of the Senior Management Team with the recruitment, induction, probationary reviews, performance issues, grievance and disciplinary procedures, appraisal and training for staff.

Information Communication Technology (ICT)

• To be accountable for ensuring the management, administration, development and performance of BSR’s ICT systems is safe, secure, effective and efficient, promotes best practice and is at an appropriate level to both support staff in their work and deliver high quality customer care.
• To develop and implement appropriate ICT strategies, policies and procedures.  To co-ordinate the planned maintenance and cyclical replacement of hardware and software.

Membership

• Oversee the development and implementation of a growth strategy for membership recruitment, retention, income and profitability including setting acquisition and retention targets, pricing and incentives
• Oversee membership and operational budgets which ensure an appropriate balance between income and the cost of managing operations and the membership scheme, to ensure maximum net contribution from these revenues.
• Maintain a culture of proactive customer service which will ensure that the service provided by the team to written, online, email and telephone correspondence from BSR members, visitors and other members of the public meet excellent, sector-leading standards. 
• Lead the team to ensure the effective performance of the customer database, and membership administration and correspondence.

Budget Management

• To manager the operations and membership annual budgets

Person Specification

Training, experience & qualifications

At least five year’s management experience in similar organisations.

Membership management experience within a membership or loyalty organisation.

Advanced working knowledge of managing a complex database and aptitude for the management and effective use of information systems in a membership and fundraising environment.

Commitment to maintain confidentiality and a high degree of accuracy in all aspects of the role.

Experience of managing a membership teams with specialised skills.

Proven track record of leading innovative service development in a membership/charity/not-for-profit environment.

Experience of developing, maintaining and growing a membership programme, preferably in the not-for-profit or charity sector.

Proven ability to deliver excellent customer service in a member services environment.

Ideally with annual planning experience in a not for profit/membership environment.

Project Management qualification e.g. Prince2.

Knowledge & skills

Excellent commercial judgement; good understanding of the main drivers of cost and revenue and ability to use this to make well-considered decisions or proposals.

Flexible and adaptable to changing priorities.  Resourceful and practical; can think on your feet and solve problems quickly and effectively. 

Positive “can do” attitude.

Thrives on and can demonstrate strong ability to drive and deliver successful change

Proven ability to motivate, enthuse and lead a team; thrives during periods of pressure and high volume of work and able to create an upbeat, motivating work environment.

Experience of presenting to a wide range of stakeholders and the proven ability to easily establish credibility and inspire audiences.

To be able to represent the organisation externally and provide presentations to internal and external staff and agencies.

Fixed Term (12 months), 37.5 hours per week

West Croydon

Our client is a UK-registered charity whose primary line of work is that of delivering humanitarian and development projects locally and internationally.

The Facilities Department plays an integral role in ensuring that our client’s UK-based offices and premises are functioning at optimal levels at all times to enable its UK-based staff to have an environment that enables them to deliver on the overriding objectives of the business.

The Department, in its simplest terms, is responsible for all Facilities Management, Health & Safety and premises aspects of our client’s work and its local environment within the United Kingdom.

The key responsibilities of this role will be to lead on the development and implementation of the strategic plan and annual business plan for the department, to ensure that all of the client’s assets are maintained to the highest quality, to manage any refurbishments, renovations and office moves to ensure that they all run smoothly and according to plan and budget, to manage supplier’s performance through the use of SLAs and KPIs ensuring compliance to agreed service and delivery standard, to lead on the development of processes and procedures that enables the department to deliver a smooth and seamless service to our client’s internal and external customers, to provide sound legal advice on all facilities related matters to our internal customers, to support with the development of appropriate systems and procedures to drive functions falling under the facilities remit and ensure that these are fit for purpose at all times, to draft reports required for submission to the Board of Trustees and the Senior Management Team and to ensure that employees falling under your direct Line Management receive appropriate training and that you assist with driving their personal development in order to facilitate succession planning.

For this role you will need to be educated to degree level, preferably in Facilities Management, Engineering, Management or Business Studies, and have a relevant, professional facilities qualification such as British Institute of Facilities Management (BIFM) or Institute of Leadership & Management (ILM). You must have experience of working in a facilities-related environment in a similar role and of managing external contracts and liaising with suppliers, with demonstrable experience of generating reports for a Senior Management Team. Good knowledge of IT systems and the charity sector is required, along with good communication skills.

Due to the expected high response to this vacancy we reserve the right to close this recruitment drive once we have a suitable pool of applicants.

Candidates who are interested in the advertised role should apply by submitting their CV and a Covering Letter outlining their suitability for the role via the Apply button by midnight on Friday 20th December 2019.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Only candidates with the right to work in the UK will be considered. We regret that only shortlisted candidates will be contacted.

About UpRising:

Our mission is to open up the pathways to leadership for talented young adults from diverse and underrepresented backgrounds and to equip them with the knowledge, networks, skills and confidence to fulfil their leadership potential, find new opportunities and transform the world around them through social action.

The role:

Working within the Operations team, the Finance and IT Coordinator is responsible for overseeing and providing efficient and effective processes, administration and information that supports staff at Uprising in all areas of finance and IT.  This includes, but is not limited to, finance processes for income, expenditure, payroll and pensions, and IT processes including Customer Relationship Management (Salesforce), IT systems, IT equipment and governance.

The successful applicant will be based in London. For the full details of this position (including complete job description, competencies and how to apply), download our job pack.

Important application details:

Application deadline: 9am Monday 6th January 2020

Interview date: w/c 13th January 2020

To Apply: 

1. Please send your Cover Letter and CV through our online portal.

2. For diversity monitoring, we also request that you fill in our Equal Ops Form,

Please note that we may contact suitable applicants before this date so you are encouraged to apply early.

IT Project Manager 
ITIL/PRINCE2/Agile 
Salary
£50,000
Benefits 
Fantastic benefits + option of working from home/remote working + choice of IT devices & technical equipment

You 
Do you have strong experience with ITIL, web development systems, Interface Technology, Cloud, VR, IP-based smart cameras and other emerging technology systems? 

Are you an experienced and credible project management professional with a demonstrable record of success with various IT infrastructure/integration projects?

Who We Are
C&C is an innovative charitable provider of housing, care and bespoke services exclusively for the over 55s in London. We also provide quality services to general needs tenants, owning and managing c.2000 properties across London.

We have multiple high impact projects to land, so it is a very exciting time for you to become part of C&C’s Fit Future Strategy plans through your delivery of our digital transformation plans. 

We have a fantastic opportunity for a forward-thinking and versatile IT Project Manager to make a real difference to our people, our residents and our digital strategy by delivering cutting-edge IT innovations.

You Role
As the IT Project Manager, you will report to our Head of IT, working collaboratively with our Head of Projects and the wider teams. You will also be managing smooth relationships with external suppliers to ensure the successful design and delivery of key projects. 

You will have the opportunity to take your ITIL methodology experience to a whole new level with the responsibility and freedom to lead the day-to-day management of multiple projects.

Do you see yourself succeeding in this role? Then select the apply button shown to submit your most updated CV. If you wish, you can also include a covering letter. 

Additional Keywords: IT Project Manager, Technical Project Manager, Project Delivery Manager, IT Project Delivery Manager, ITIL Project Manager, Project Management, IT.

We are looking to recruit a skilled and experienced professional who can ensure our charity delivers its charitable objectives and further develops the its services for the residents of Merstham.

The role will be pivotal in the smooth and successful day-to-day running of the charity, building a welcoming, busy and vibrant community space and providing services and activities for the community. The Community Centre Manager will be involved in helping to shape and launch new activities and events and establishing new partnerships as well as ensuring that the building is well maintained and compliant with current legislation. They will work to maximise use of the available facilities and identify new opportunities through effective marketing, networking and innovative solutions.

Registered Charity No: 1121420

The post is funded, for 3 years, by a grant from The Big Lottery Community Fund.

The Community Centre Manager will have overall responsibility for the operational work of the charity, including the delivery of this programme (Opportunities Through Partnership) which will develop our capacity to recruit and support volunteers; and our work which is funded by The People’s Health Trust. We will also be seeking other funding opportunities that help us to respond to the needs and aspirations of our local community.

Responsible to: Chair of Trustees (or their nominee)            

Contracted Hours: 35 Hours per week

Staff Reports: Volunteer Coordinator (in liaison with The Mix), the Project Lead for The People’s Health Trust programme and other staff as delegated.

Holiday entitlement: 21 days/annum plus public holidays

WHEN APPLYING PLEASE ENSURE YOU INCLUDE A SUPPORTING STATEMENT, ALONG WITH YOUR CV, DESCRIBING HOW YOU MEET THE REQUIREMENTS OF THIS POST.

FAILURE TO PROVIDE A SUPPORTING STATEMENT WILL RESULT IN YOUR APPLICATION NOT BEING CONSIDERED.

The Volunteer Coordinator is a joint appointment between Merstham Community Facility Trust (MCFT) and the Merstham Mix Café (The Mix). The postholder will provide a single point of entry to volunteering at the Merstham Community Hub (the Hub) so as to maximise our ability to support existing and new volunteers and to expand our offer to members of the local community. This will include, for example, creating opportunities through work placements for hard to place individuals (working with mental health charities and probation) and young people from our local special needs secondary school. 

We are keen to ensure that our volunteers have the opportunity to gain new skills and the Volunteer Coordinator will be developing, with appropriate training providers, a suite of accredited and informal qualifications around food and hygiene, IT skills and communication skills, all of which we believe will help our volunteers into paid work should they chose to move on. 

The post is funded, for 3 years, by a grant from The Big Lottery Community Fund. 

WHEN APPLYING PLEASE ENSURE YOU INCLUDE A SUPPORTING STATEMENT, ALONG WITH YOUR CV, DESCRIBING HOW YOU MEET THE REQUIREMENTS OF THIS POST.

FAILURE TO PROVIDE A SUPPORTING STATEMENT WILL RESULT IN YOUR APPLICATION NOT BEING CONSIDERED.

Charity No 1121420

An iconic cancer charity are looking for a Business World expert with experience of working in a finance role who can support the finance department optimise their use of the system.

In this role you will be supporting your colleagues to identify training needs, providing second line support and promoting the benefits of the system. You will be supported by an analyst and will sit as part of the finance systems and projects team. The role is paying £35,000 - 40,000 DOE

This role requires a person familiar with a finance environment because you will need to be able to understand and empathise with the problems your core finance colleagues face, and be able to offer them practical, functional solutions in the system.

In addition to ongoing support and continuous improvement of the system, you have the opportunity to be innovative and impactful at this evolving charity, getting involved with long and short term projects, and having an influence on the evolution of best practice. This is a forward looking finance systems role and is exemplary of the culture of change and growth within the organisation

Requirements:

• Part qualified in an accountancy qualification including AAT, ACA, ACCA, CIMA, CIPFA, etc
• Business world experience is essential, ideally exposure to Milestone 7, and no lower than M5
• An understanding of and ability to demonstrate all core financial modules including P2P, R2R, S2C, Fixed Assets, Bank reconciliation and System Administration

Benefits

• Flexible working and working from home available
• Excellent L&D facilities as well as good opportunities for internal progression at our large organisation
• Health and wellbeing are a priority with a cycle to work scheme, life assurance and season ticket loans
• An emphasis on work life balance plus discounts near the offices, generous annual leave entitlement

You will recieve a full candidate application pack with full information on the role and responsibilities aspart of your application. Interviews will be held on the 16th, 17th or 18th of December and are being scheduled as soon as applications come in. In order to be considered please apply now or contact Emma at Allen Lane.

We are looking to appoint an enthusiastic, conscientious and self-motivated individual to support our finance, volunteering and charity management work.  The successful candidate will play an important role to ensure the ongoing success of the charity’s operations.

The role will be based in our Mitcham office but will work across our offices in Lambeth and Merton.  Our offices have excellent public transport links and the Mitcham office has car park facilities.  We offer a friendly and welcoming work environment and can provide flexible work opportunities.

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Terms and Conditions

• Part time: 4 day week (30 hours, Mon to Thurs) or 30 hours over 5 day week
• Contract: Permanent
• Location: Primarily based in our Mitcham office
• Salary: £16,800 to £17,600 (£21,000 to £22,000 FTE) dependent on experience
• Annual Leave: 20 days based on 4 day week (25 days full time equivalent), plus a charity day and pro rata public holidays 
• Child care vouchers
• The charity operates a group pension scheme
• Work travel loan scheme

If you’re interested in this role and joining us, we would be delighted to hear from you.   Please read the attached job description and person specification then forward your CV and a covering letter explaining your interest and suitability for the role (please note we do not consider applications with no covering letter).  If you wish to complete the Equality monitoring form, please email the three documents to the email address provided. If you wish to confidentially discuss the role in the first instance, please contact our Head of Finance & Resources on the email address provided in the job description.  The deadline for applications is 6pm, Sunday 15 December 2019 and shortlisted applicants will be invited to an interview on Tuesday 17 December 2019.  If you do not hear from us, we are afraid your application was unsuccessful.

Job Description: Director of Finance and Operations

Reports to:

Chief Executive Officer

Salary:

£60,000 - £65.000 per annum gross

Responsible for:

Project Financial Accountant, Finance Officer, HR and Operations Coordinator

Hours

Full Time – 37.5 hours per week

Location

1 Wimpole Street, London, W1G 0AE 

Length of contract

Permanent

About the Role

THET is looking for a Director of Finance and Operations to join our Senior Management Team ideally starting on or before March 1st 2020. You will be joining THET at a very exciting time of growth for the charity. This follows a period of intense and successful effort to diversify our income and secure new contracts.

The role is ideal for a person who relishes the opportunity to work in a friendly, innovative, medium-sized charity which occupies a very distinctive place at the interface between the NHS and health services across Africa and Asia. It is vital that you have experience of working in an international charity at a senior level.

THET has country offices in Ethiopia, Myanmar, Zambia, Tanzania, Uganda and Somalia/Somaliland. Our team in the UK office is composed of Programmes, Grants, Communications and External Engagement and Policy and Learning teams as well as Finance, and Operations.

You will lead a small team and play an important role in the leadership of the charity, combining an ability to operate strategically with a willingness to get stuck in to detail when necessary. The team is a busy and multi-functional team focussed on providing the best quality support for the organisation.  The successful candidate will have the chance to have a profound impact on a fast-paced organisation. The post holder will be a member of the Senior Management Team working alongside the CEO and the Director of Programmes and closely with the Treasurer on the Board of Trustees, members of the Finance, Risk and Governance Committee, and the volunteer Company Secretary.

About THET

Today, one billion people will never see a qualified health worker in their lives. 

Since 1988, THET has been working to change this. From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all. 

We do this by leveraging the expertise and energy of the UK health community, supporting Health Partnerships between NHS institutions, Royal Colleges and academic institutions in the UK and those overseas.

In the past ten years THET has reached over 100,000 health workers across 31 countries in Africa, the Middle East and Asia in partnership with over 130 UK institutions.

In 2018, the charity had a turnover of £5m and employed 30 staff across six offices. From 2020 onwards, our turnover will be £8m a year.

You can learn more about our work on THET website.

Key responsibilities

The successful candidate will be expected to perform any of the following tasks:

Finance

• Form a close working relationship with the Chief Executive and Director of Programmes, other members of SMT including overseas Country Managers and Trustees;
• Direct and control finance staff to ensure that they are appropriately motivated and developed and so that they carry out their responsibilities to the required standard;
• Contribute to the achievement of the charity's business objectives by providing advice and guidance on the financing strategy;
• Develop and control the charity’s annual operating budget to ensure that all financial targets are met and that THET complies with financial and statutory regulations;
• Provide financial advice and guidance to the charity's managers and staff to enable them to achieve their objectives;
• Oversee the preparation of the charity's financial accounts to ensure that these are presented accurately and on time;
• Develop and implement an internal audit programme to ensure that the charity complies with financial procedures and regulations;
• Develop and maintain all necessary systems, policies and procedures to ensure effective and efficient financial management within the charity;
• Monitor external contracts and services provided by suppliers to ensure that these are operating effectively and provide the best value to the charity;
• Carry out all necessary actions to ensure that the charity meets its financial and legal obligations.

HR

• Ensure that the human resources and staff development policies are updated and implemented in keeping with employment law and good practice;
• Maintain HR files and staff records, and ensure that managers fulfil their line management responsibilities;
• Have oversight of the recruitment process for, and induction of, new employees;
• Work with managers to ensure that staff training needs are identified and met;
• Take the lead on, or where relevant, support the Chief Executive and other managers in the implementation of HR policy, appraisals, disciplinary processes and restructures.

IT & Office Facilities

• Maintain health and safety, IT, data protection and building management systems to ensure THET is compliant with current legislation and best practice;
• Manage service contracts including HR and legal advice, IT and finance support;
• Any other appropriate duties to ensure the efficient operation of THET.

Conditions of Employment

Hours: Full-time – 37.5 hours per week - 09.00 – 17.30 Mon – Fri

Leave:  25 days annual leave, plus 3 additional days between Christmas & New Year

How to apply

Please send your CV and a covering letter explaining precisely how you satisfy the person specification on or before midnight on Sunday 29th December 2019.

Closing Date: Sunday 29th December 2019.

Interviews to be held:  15th January 2019.

For more information regarding this position, please contact Sue Louise - interim Head of Finance. The contact details are provided in the attached job description.

This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

30 Hours per week

The Operation Manager will lead, direct and manage service and business operations across the organisation. The post holder will work with external partners and linked providers and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users.

This is a senior role within the charity. The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with counterpart roles in other organisations, and contributing to joint development and working groups locally and regionally. The post holder will also work with the Director of Operations (DOS), as part of a Management Team, to implement the strategic plans and overall management of services, ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.

For more Infomation on the Job Description, please do click on Additional Documents below.

The Sport & Recreation Manager will be responsible for managing the strategic and day-to-day operations of a team who support student sports clubs, deliver physical activity programmes and run an income generating Gym. Taking this into consideration, the ideal candidate will be able to operate across both commercial and membership services to develop the service and reputation of the Sports & Rec team as a vibrant part of LSE’s student community. Offering excellent customer service and overall experience to LSE students whilst also ensuring the Gym remains a profitable source of income.

The Sports & Rec manager directly manages 5 staff including; 3 Gym Supervisors, a Sports Clubs and Physical Activities Coordinator.

As the Sport & Recreation Manager, the successful applicant will help oversee all aspects of the teams operations; from the recruitment and management of staff to regular finance and data processing & report writing. The right candidate must have excellent attention to detail, a wide knowledge of Sports & Rec programmes, particularly in the HE sector, previous management experience and the ability to communicate clearly with all manner of people –from students to colleagues, contractors and more.

The deadline for applications is Thursday 2nd January 2020