Information and advice volunteers jobs

Do you want to help shape strategy by turning data and evidence into insight that drives mission, growth, and learning? Do you have the skills to help a complex organisation understand what is working, what could improve, and how to adapt in a meaningful way?

The Diocese of Rochester is seeking a Data Insights & Evaluation Adviser to lead the development of a coherent, organisation-wide approach to data, evaluation, and learning across the Called Together programme. This role goes beyond routine data collection or dashboard creation – it’s about sense-making, judgement, and enabling learning to support parishes, deaneries, and diocesan teams in achieving sustainable impact.

This is an exciting role for someone with analytical expertise, strong communication skills, and the ability to work relationally across a wide range of stakeholders.

About the Role

· You will provide leadership in monitoring, evaluation, and learning (MEL), ensuring data and evidence are used effectively to inform decisions and enhance mission. Your key responsibilities will include:

· Leading on data, insights, and evaluation across the Diocese to inform strategy and action

· Integrating quantitative and qualitative evidence from parishes, programmes, and external sources

· Translating complex data into clear, accessible insights and narratives

· Designing and embedding a comprehensive MEL framework with appropriate indicators and learning loops

· Designing, building, and maintaining dashboards and visual tools (e.g. Power BI)

· Producing reports for governance, leadership, and project teams

· Providing analytical support to enable data-driven decision-making and project delivery

· Ensuring data integrity, quality, security, and GDPR compliance

· Collaborating with national Church teams and external partners to align evaluation with wider priorities

About You

· A minimum of five years’ relevant professional experience in data, insights, evaluation, research, MEL, or learning-focused roles, with evidence of senior responsibility, autonomy, sound judgement, and practical organisational application.

· Aligned with the mission and ethos of the Christian Church and the Diocese of Rochester

· Educated to degree level in a relevant field, or with equivalent professional experience

· Experienced in data, insights, or evaluation activity in complex, multi-stakeholder environments

· Skilled in working with both quantitative and qualitative data to generate actionable insights

· Proficient in Microsoft Excel (advanced formulas, pivot tables, data modelling) and Power BI (DAX / M code)

· An excellent communicator, able to present findings to senior leaders while working constructively with colleagues unfamiliar with data

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

It would be advantageous if you also:

· Have experience in charity, voluntary, public, or faith-based sectors where impact is complex

· Understand the structure and culture of the Church of England, dioceses, and parish life

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 8 March 2026

Interviews will be held on:  16 March 2026

This is an exciting role working with the guidance of the Peer Coordinator and in partnership with the London Joint Working Group, local substance use services, the Harm Reduction Peer Support Lead  will support the delivery of a peer led needle and syringe program (NSP) across the borough of Hackney at SWERVE the Harm Reduction Hub. This will include supporting delivery of the service and developing relationships and partnership working with local statutory and voluntary service providers who provide support and care for our potential client group.

The Female Harm Reduction Peer Support Lead will assist in the delivery of secondary NSP provision, naloxone distribution and educational workshops to communities where women are in need including outreach from the Hackney Harm Reduction Hub to for example sex workers, BAME communities, LGBTQI and people who suffer domestic and gender based violence, with a view to enhancing harm reduction provision across the area.

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. 

Both full time and part time applicants will be considered.

Purpose of the role

To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within James Cook University Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). 

Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.

Key Responsibilites

The post holder’s primary duties and responsibilities are as follows: 

• Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. 

• Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. 

• Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. 

• Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. 

• Contributing towards report writing through the writing case studies and narrative to support data collection. 

• Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. 

• Deliver awareness raising presentations to clinical colleagues and departments. 

• Organise and facilitate outpatient and in person legal clinic drop-in sessions. 

• Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. 

• Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. 

• Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. 

• Identify and support the recruitment and supervision of Day One volunteers, where appropriate. 

• Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. 

• Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. 

• Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. 

• Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.

To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.

To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. 

To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. 

Please find the recruitment pack attached for full details.

How to apply 

Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role. 

Closing date: Sunday 1st March 2026 
First stage virtual interviews: Week commencing 9th March 2026 
Second stage in-person interviews: Week commencing 16th March 2026 

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

Working within the Potteries Moneywise Team

Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.

The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.

 Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.

The vacancy

The Housing Officer role is 37.5 hours a week, working shifts between 8am and 8pm Monday-Friday which you will share with two other staff members on an 8-4, 10-6 or 12-8 rota pattern.

The role is based in Colchester.

Your time will be spent working with residents towards independent living by assisting them to claim and maintain benefits, move into work, education or volunteering, learn about successful budgeting, to eat healthily and keep themselves safe and healthy both physically and mentally. You will also interview prospective residents, carry out room checks, fire checks, assist with our food distribution scheme, collect payments and arrears, attend appointments with the young people as and when necessary, take an active role in resident engagement and support the management team.

Who we are and what we do

YMCA Essex has a 44 room, supported housing unit on Magdalen Street in Colchester. We house young people aged 16-25, supporting them towards independent living and a well rounded life. We encourage and support them into work, education or training and to be able to maintain a tenancy and look after themselves when they leave YMCA. Residents can live at the YMCA for a two-year period after which time we assist them in moving onto independent living.

You

Have an active care and concern for the community, work in an inclusive way, welcoming the diverse needs of our young residents. You are tolerant, understanding and non-judgemental. You have an interest in the needs of young people and a thirst to support them towards being the best they can possibly be.

You have experience of working in supported or general needs housing, wellbeing planning, risk assessments, working with young people and a great knowledge of welfare benefits, grants and other sources of income available. You have housing management, rent accounting and tenancy sustainment expertise as well as experience of dealing with anti-social behaviour and resident engagement.

Your IT skills are current with a good understanding of Microsoft packages and Sharepoint and you have an excellent level of education. You are experienced in working in and handling stressful situations. You are flexible and adaptable in regard to working hours and are able to take part in an on-call rota evening and weekend rota. You have a driving licence or can get to Magdalen Street at any time of day or night (if on call) within 30 minutes.

As a great communicator you are able to demonstrate an empathetic and person centred approach, problem solve on a daily basis, work with minimal supervision and with discretion and integrity whilst respecting confidentiality.

PLEASE NOTE THIS IS NOT A CARER ROLE. THERE IS NO PERSONAL CARE INVOLVED AND RESIDENTS ARE PHYSICALLY AND MENTALLY ABLE. CARE WORK EXPERIENCE WILL NOT BE CONSIDERED AS HOUSING EXPERIENCE.

YOU MUST HAVE RELEVANT EXPERIENCE TO BE CONSIDERED AND LIVE WITHIN 30 MINUTES TRAVEL OF COLCHESTER.

Project Officer, I Bike Schools Programme – East Lothian

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer, I Bike Schools Programme – East Lothian 

Scotland 

£29,235 per annum (pro rata for part time) 

Ref: 125REC 

Part time 18.75 hours per week – we are happy to talk flexible working 

Base: Selected Schools in East Lothian and flexibility to work from home when not delivering in-school sessions.  

Contract: Fixed term contract until 30 June 2027 (with possible extension) 

ABOUT THE ROLE 

Team: Delivery/ SWNI 

As the Project Officer, you will support schools across East Lothian to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways. 

In this role, you will plan and deliver a range of activities, events and lessons. These activities are designed to encourage people to choose active travel when going to school or work. You will spend time working with teachers, parents, pupils and community members to make these activities successful. 

You will also work closely with Walk Wheel Cycle Trust Volunteers. Part of your role is to give them clear guidance and support so that everyone understands their tasks and feels confident carrying them out. Alongside this, you will contribute ideas and feedback to help develop the plans and goals of the Walk Wheel Cycle Trust. 

You will communicate clearly with schools and partners, making sure information is simple and easy to understand. You will organise your tasks in a structured way and can ask for team support whenever it is helpful. You will use accessible materials and inclusive approaches to help people understand the benefits of active travel. Your aim is to create a welcoming and supportive environment where everyone feels able to take part. 

What You’ll Be Doing 

• You will deliver behaviour change and engagement projects that encourage active travel.
• You will plan, organise and run educational sessions, practical activities and events that help people make positive changes in how they travel.
• You will build effective working relationships with schools, community groups and local authorities to support these projects.
• You will recruit, guide and support volunteers who help with the work of the Walk Wheel Cycle Trust, making sure they feel informed and confident. 

This role is ideal for someone who enjoys delivering fun activities with children and adults, who thrives outdoors, with a flexible approach to working independently and in teams.

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• At least 3 years of experience working with community groups. This can be paid work or voluntary work.
• An understanding of Active Travel (walking, wheeling, cycling) and the challenges faced by communities who experience inequality or barriers.
• Knowledge of safeguarding principles and how to follow safe working practices with children, young people and adults.
• Experience leading group workshops and presenting information clearly, both online and in person. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 22 February 2026
• Interviews will be held in the Walk Wheel Cycle Trust Edinburgh Hub during the week of 09 March 2026. To apply, please complete our online application form.

• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

• Adjustments are available throughout the application process. 

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

Adjustments are available throughout the application process. 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together 

Assessment Centre: 4th of March in-person at our South London Centre

We currently have a few Youth Development Lead (YDL) roles available, so please check out those adverts too. You will only need to submit one application, even if you are interested in multiple YDL opportunities. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract: Fixed-term (12 months, with potential to extend)

Do you believe great advice starts with great training?

Citizens Advice Redbridge is looking for a skilled and motivated Training Manager to lead our training offer for staff and volunteers at a critical time for our organisation and the communities we serve.

You will be responsible for managing and delivering training for around 21 staff and 70 volunteers (including those in training). This includes ensuring completion of mandatory learning through the Citizens Advice Training Platform (Skillsbook), delivering training yourself in group and one-to-one settings, and facilitating briefings on key advice topics. You will also deliver Advice First Aid training to community organisations and professionals, helping to strengthen local referral pathways and partnerships.

This is a practical, people-focused role for someone who enjoys teaching, facilitating and supporting others to develop their skills and confidence. You will work closely with service managers, supervisors and the Volunteer Coordinator, and play an important role in building organisational capacity as we move towards a planned merger with Citizens Advice Havering.

We are looking for someone with:

• experience of delivering adult learning and training,
• a recognised training qualification (or equivalent experience),
• strong organisational and communication skills,
• and a commitment to the values of Citizens Advice.

If you want to make a real difference by strengthening the people who deliver frontline advice, we would love to hear from you.

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements.  This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.

The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people.  We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.

The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

• Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
• Develop relationships with partner organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people at application, selection and throughout fundraising activities

Responsibilities & duties

• Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
• Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
• Represent Project Trust at career and recruitment fairs
• Develop and maintain relationships with partnership organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people throughout the application, selection and fundraising process
• Maintain accurate and up to date records on our CRM database
• Participate in the selection, training and debriefing of Volunteers

Qualifications & skills

Essential

• Commitment to Project Trust’s purpose, approach, ethos
• Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
• Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
• Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
• Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
• Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
• Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
• Excellent administrative skills, able to keep accurate and up to date records and produce reports
• Good judgement and decision-making skills with the ability to work under pressure
• Working knowledge of Microsoft packages and a variety of social media platforms
• Ability to travel within a designated region of the UK and to other parts of the UK as required
• Ability to work remotely from an appropriate home base
• Willingness to undertake work outside standard office hours
• A full clean driving licence and use of a vehicle

Desirable

• Experience of working and/or living in an international environment
• Qualification in working with young people, or demonstrable equivalent experience
• Knowledge and understanding of the voluntary and charitable sector
• Experience in marketing or sales
• Experience of running small projects
• Experience in using a CRM database

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

• The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
• Any offer of appointment will be made subject to the receipt of satisfactory references
• The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.

Position: Income and Gift Aid Accounts Senior Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.

You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.

You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.

To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.

If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.

Closing date for applications:  09:00 on Friday 27th February 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.

The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.

Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus. 

We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.

For a full job description and information about how to apply, please head to the Pattern Church website.

Closing date: March 10th

Interviews w/c March 16th

To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.

We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Loughborough on a 37.5 hour contract.

As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.

What you will do: 

• Drive sales in the store to meet expected budgets and KPI’s 

• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. 

• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.

• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.

• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.

• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. 

To be a successful Shop Manager you will be: 

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. 

• Ability to lead and support a team from varying backgrounds. 

• Ability to meet the needs of the customers to generate and increase the sales of the store.

• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. 

The full detailed job description is available below.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you. Apply now with an updated CV. Applications close on 28th February, with interviews to be held shortly afterward.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

We are seeking a Duty Supervisor to support the daily delivery of our multi‑channel services across our West Sussex centres (mainly Mid Sussex). Providing in‑person and remote cover for Centre‑based Advisors in Haywards Heath and East Grinstead, you will directly supervise a team of remote volunteers, and staff and volunteers at outreaches, acting as a key point of contact for guidance, wellbeing and day‑to‑day support.

This role is ideal for someone with experience giving advice or supervising advice services within Citizens Advice or a similar organisation but if you don’t meet every requirement, we still encourage you to apply as we are committed to helping the right person learn and grow. We may also offer a development role to less‑experienced candidates.

This is a great opportunity for anyone looking to progress into management, as many of our managers have developed from similar roles.

Citizens Advice in West Sussex is expanding to meet increasing local need. Last year, we supported over 40,000 people with more than 120,000 issues ranging from benefits and debt to housing, employment and immigration. We’re proud of our diverse workforce and our commitment to helping all colleagues develop and succeed.

READ our full job description and person specification carefully, and complete our online job application form by 22nd February 2026. 

Interview Dates: Around 5 March 2026