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We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.
Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.
In order to apply, please send your Curriculum Vitae and a supporting statement (not exceeding 600 words) explaining how you meet each element of the essential and any of the desirable criteria of the Person Specification.
Wesley’s Chapel and Leysian Mission is a London Methodist Church, open to Everyone, from near or far



The client requests no contact from agencies or media sales.
We are recruiting for a temporary Executive Officer for a climate charity., you be supporting the Executive Director, Governance Management Function and the Fundraising team. You need have strong executive support experience working in an international and fast paced environment.
Hybrid working min 3 days in their London office
The Role
Coordination
Fundraising Team coordination Creation of a ticket system where the deliverables or actions of each member of the fundraising team will be tracked. The post holder will also be responsible for inputting new entries, monitoring the tracker on a daily basis and chasing team mates to ensure deadlines are met.
Meetings coordination scheduling, agenda setting, note taking, and follow-up tracking for meetings including
Fundraising team meeting
Regular check-in between fundraising and programs
Fundraising priority working groups
Monthly Grade 1/0 coordination calls
Review coordination for material authored by the fundraising team, coordinating internal or external reviews
Content
Creation of material creation of templates including boilerplate or readily available information, for team mates to input or finalise. Eg briefings for events or meetings.
Desk research with the guidance of the fundraising analyst, carrying out the initial desk research as per agreed upon methodology on new funder vetting.
Data
Reporting capturing the data for the Q2 cross-org fundraising KPIs from the data holders internally.
Salesforce Review of funders contacts and meetings with relationship holders.
The Candidate
Experience coordinating fast pace teams or projects with high volume of tickets and items on short timelines
Experience using project management tools and methodologies. Experience on Asana or other similar tools is a plus
Fluent written and spoken English
A keen eye for detail and rigorous information management
Familiar with Google Suite
Ability to create templates in Google Doc, Google Sheets or Google Slides
Experience scheduling meetings across timezones
Ability to summarise notes and actions.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
As the Project Development Manager (RTP), this role will strategically lead the Rethinking Pain programme into its next phase, ensuring continued impact, quality, and sustainability. In addition, the postholder will contribute strategically and operationally to the success of Blood Pressure Connect and other emerging physical health initiatives, providing leadership and support across the wider organisation
Key Objectives
Project Management
Key Skills
Further details for the post will be detailed in the candidate pack.
The client requests no contact from agencies or media sales.
Role Overview:
The Warehouse & Procurement Manager is responsible for leading the safe, efficient and compliant operation of Hackney Foodbank’s warehouse and logistics functions. The role oversees stock management, procurement, facilities, vehicle operations, staff and volunteer coordination, and operational planning to ensure uninterrupted food distribution across Hackney.
As a senior leader within Hackney Foodbank, the postholder will contribute to organisational planning, continuous improvement, and the development of systems and partnerships that support the charity’s mission to create a hunger-free Hackney.
Key Responsibilities:
Person Specification - Essential
Person Specification - Desirable
Additional Information
Interviews will be held on Thursday 18th June
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Maytree to recruit their new Fundraising Lead
This is a rare opportunity for a strategic, values-led relationship fundraiser to lead on income generation for Maytree, a unique and internationally respected charity offering life-saving sanctuary to people in suicidal crisis.
Fundraising Lead
Salary: £45,000-£55,000 per annum pro rata
Contract: Permanent, Part-time (3-4 days per week, 0.6-0.8 FTE)
Location: Hybrid working with regular presence at Maytree in London
Additional: Occasional evening meetings and donor events
Closing date: 9am Monday 22 June
Interviews: w/c 29 June and w/c 6 July
About Maytree
Maytree offers time, sanctuary and compassionate presence to people in suicidal crisis. Through short residential stays and non-judgemental listening, Maytree provides a rare, non-medical alternative to crisis-led interventions. Nationally recognised and internationally respected, Maytree's relational model of suicide prevention has a profound, life-saving impact.
Following a period of redevelopment and reopening, Maytree is entering an exciting new phase focused on sustainability, growth and deeper philanthropic engagement.
About the role
This is a senior, strategic and highly relational fundraising role. Working closely with the Managing Director and Trustees, the Fundraising Lead will develop and deliver an ambitious, multi-stream fundraising strategy to secure Maytree's long-term future.
You will lead income generation across trusts and foundations, major donors and philanthropy, alongside ethically grounded individual giving. This role offers real autonomy, senior-level influence and the opportunity to fundraise in a values-led, emotionally intelligent way.
Key responsibilities
About you
You will bring:
Desirable: experience in mental health or crisis services; major donor strategy development; knowledge of the UK funding landscape.
Why join Maytree?
This is a rare opportunity to shape the future of one of the UK's most distinctive suicide prevention charities, funding work that is quietly powerful, deeply human and genuinely life-saving.
Recruitment Timeline
To ensure equitable access to information and uphold Maytree's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar at 6-7pm on Tuesday 16 June. This is in place of individual informal calls with the Managing Director. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Your identity will remain anonymous throughout the session Please register your interest via email in attending this webinar by contacting Charity People.
Information webinar: 6-7pm on Tuesday 16 June
Application deadline: 9am on Monday 22 June
1st stage Interviews: w/c 29 June
2nd stage interviews: w/c 6 July. Exact dates TBC
How to Apply
In the first instance, please send your up-to-date CV to Philippa at Charity People. If your CV matches what our client is looking for, we will be in touch with the full candidate pack and lots more details.
Formal application is via CV and supporting statement, answering the questions outlined in the candidate pack.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose:
The New Dawn Day Service Manager is responsible to lead, manage, and develop a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams.
1. To coordinate and have responsibility for the overall management of the New Dawn Day Opportunities Services
2. To have overall responsibility for the line management of all staff employed within the service.
3. To review, assess and attend annual reviews and other professional meetings of service members.
4. To be responsible for the development and monitoring and the preparation of staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive.
5. To be responsible for the planning and delivery of a high-quality programmes whilst maintaining standards and ensuring programmes are designed to meet the social, educational and developmental support needs of service members. You are responsible to ensure all daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.
6. To be responsible for all monitoring and preparation of group and individual learning plans in conjunction with the Chief Executive.
7. To undertake the assessment of potential new and existing service members that are referred to or within the day service.
Main Duties & Responsibilities:
1. To facilitate, where possible, a community-based programme that meets the individual support needs of service member’s educational, social and developmental support needs, ensuring daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.
2. To manage, support and actively participate in the organising and delivery of a high quality service in a supportive caring environment that adheres to the Tower Project’s policies and procedures.
3. To ensure the delivery of the service in consultation and partnership with Service members, Parents/ Carers, Schools/ Colleges and other relevant parties.
4. To provide and/ or receive support, advice and training as appropriate to the job role.
5. To be responsible for the overall operation of the New Dawn Day Opportunities Services for the effective and efficient use of the Services budget.
6. To develop and implement new initiatives as required.
7. To address and resolve issues in the general running of the services.
Specific Duties:
1. To maintain and develop systems for monitoring
2. To attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings and staff supervisions ensuring a smooth running of the service.
3. To initiate and/ or attend training events and appropriate external meetings according to expressed needs and demands.
4. To be responsible for the use of the building, health & safety and security of the premises and its equipment.
5. To be responsible for the preparation of timetables, activity plans, budgets, programme reports, monitoring data and other appropriate work according to the needs of the post.
6. Ensuring that administrative and financial responsibilities are conducted according to Tower Project procedures.
7. Pro-actively promote and develop inclusion and equal opportunities.
8. To liaise with and involve service member’s parents/ carers, outside agencies, support staff, key workers and other partner agencies in the planning and delivery of the service.
9. To ensure that the guidelines of the relevant legislation, e.g. Care Act 2014 are implemented at all times.
10. To participate and meet regularly for supervision meetings with the Tower Projects Chief Executive.
11. Undertake other duties as appropriate to the nature of the Post.
Operations & Service Quality
· Service Delivery: Design and oversee a diverse program of daily activities, workshops, and outings tailored to service user needs.
· Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments.
· Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations.
Staff & Team Management
· Line Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers.
· Workforce Planning: Manage staff levels and attendance levels for operational purposes.
· Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training.
Financial & Resource Management
· Budget Control: Manage the day-to-day operational budget, monitoring expenditure and optimizing resources.
· Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions
PERSON SPECIFICATION
DAY SERVICE MANAGER – NEW DAWN
Knowledge/ Experience:
· Experience of coordinating services for adults with disabilities.
· Experience of assessing and supporting adults with disabilities.
· To have a minimum of two years’ experience managing a team of staff.
· Applicants must demonstrate an aptitude and willingness to work positively with adults with disabilities.
· Strong knowledge of safeguarding adults, health & safety law, and risk management
Education/ Qualification:
· A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification.
Skills:
· Ability to organise and deliver a high quality educational and social programme of activities.
· Ability to work with service members who can present with a range of behaviours that can challenge
· Good communication skills with parents/ carers, service members, external agencies and staff.
· The ability to manage and provide a safe environment by identifying and implementing strategies/ activities to meet them.
· Ability to work as part of a team.
· Basic computer skills, or a willingness to undertake training as required.
· To support, promote and deliver groups within the Tower Project Equal Opportunities policy.
Special Conditions:
· The post holder will be expected to undertake any additional training as required.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
QuarterFive are delighted to be supporting STEM Learning, a leading educational charity that believes every young person deserves access to high-quality education and career support, regardless of their background.
Reporting directly to the Chief Executive, and as a member of the Senior Management Team, you will lead the organisation's fundraising strategy and team to secure significant, multi-year income from major donors, trusts and foundations and corporates. You’ll be responsible for expanding their funding base, deepening key relationships, and ensuring the organisation has the partnerships and resources to achieve its mission.
Fundraising has developed rapidly in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships, there is an exciting opportunity to scale their strategic influence and deepen their impact.
We’re looking for a relationship-driven leader who will take an entrepreneurial approach to identifying opportunities for new funds and develop long-term, high-impact partnerships.
This is a hybrid but mostly home-based role, with monthly team meetings and occasional overnight stays at the N.England headquarters, and fortnightly attendance at the London office. All travel costs covered.
As Head of Fundraising, you will:
Essential skills and experience:
Desirable, but not essential:
Employee benefits include:
In the first instance, application by CV only and answering the two screening questions.
It is not necessary to provide a cover letter at this stage. If you have any questions or wish for us to be aware of anything relating to the working arrangements or contract, please add to the notes section.
Suitable applicants will be invited to a briefing call where we will discuss your relevant experience and we will share a detailed brief from STEM Learning's CEO. Full support with formal application will be provided.
Please note that it may not be possible for us to reply to all applicants.
Expert recruitment for fundraisers and charities.
Non-Executive Board Member
Nottingham
£6,782.00 per annum
Do you want to be a voice for change? If so, join our Board as a Non-Executive Board Member and help shape change at NCHA.
About Us
A force for good in the East Midlands for over 50 years, NCHA’s mission is to provide homes and support by people who care. We house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.
We employ over 1,300 people, who receive training opportunities, apprenticeships and a huge range of colleague benefits.
We’re building new homes all the time and work with 19 local authorities to build affordable homes that meet the needs of people in their area. This includes homes for sale, rent, shared ownership and everything in between. We’ve got an annual turnover of £100 million, and we have invested more than £800 million in properties.
But we don’t just do houses - we also provide a range of care and support services all over our region.
About our Board and the roles
NCHA strives to be an inclusive workplace and we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure we fully represent our communities.
As we also value diversity in experience and sector, we review the make-up of our Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for our customers, colleagues and the organisation as a whole.
And this is where you come in.
What we’re looking for:
You will have current or very recent experience within a regulated, property-based Adult Social Care organisation (for example, supported living or care home services), potentially gained as a Quality Lead, Registered Manager, Commissioner, Inspector, or in a similar role. As well as in-person attendance at our Board meetings and strategic awayday, you will be required to be a member of one of NCHA’s separate committees. In total, your obligation will be around 12 meetings a year, plus additional time for reviewing documents.
All applicants should be enthusiastic team players with links to the East Midlands who share our CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.
You will work as part of a team and be collectively responsible for ensuring the success of NCHA, and its compliance with all legal and regulatory obligations.
You will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the NCHA Group; including playing a part in managing the Chief Executive and executive management team.
Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
What’s in it for you?
Remuneration: £6,782.00 per annum
If you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.
We are looking forward to receiving your application!
Save the dates
By midnight on 22nd June - Applications close for the role
By 8th July 2026 - Completion of Personality Questionnaire (if shortlisted)
By 10th July 2026 - In-person interviews at
The Wesley Hotel is a progressive hospitality brand based in the London Borough of Camden. Known for our commitment to sustainability and community, we leverage both ethical practices and innovative technology to enhance guest experiences. As a social enterprise, our profits support charitable activities, reinforcing our mission to provide meaningful hospitality services. The Methodist Church of Britain is the owner of The Wesley Hotel in Euston and Camden.
The Vacancy
We are seeking two exceptional individuals to join our Board as a Non-Executive Directors (NED) and help guide the organisation’s strategic direction. The successful candidate must meet the statutory duties outlined in the Companies Act 2006, including acting within the company’s powers, promoting its success, exercising independent judgement, and upholding the highest standards of care, skill, and integrity.
Board Directors must avoid conflicts of interest, declare relevant interests, and maintain strict confidentiality at all times.
If you are committed to strong governance and ethical leadership, we welcome your application. Additional information on directors’ duties is available from Companies House.
Key Responsibilities
Non-Executive Directors are expected to contribute across the following areas:
Director are expected to contribute to smaller working groups comprising both Board members and senior executives.
Values and Ethos
While the company is owned by the Methodist Church, Non-Executive Directors are not required to be members of the Church. However, candidates with suitable experience and who are in sympathy with the aims and ethos of the Methodist Church are encouraged to apply, including first-time NED applicants.
Please note that while The Wesley manages the formal recruitment process, the final appointment decision rests with the Methodist Church in Britain.
Any appointment will be subject to approval by the Trustees of the Methodist Church, who act as the Company’s shareholder.
About You
We are seeking two candidates with senior-level experience and strong governance capability. While a range of professional backgrounds will be considered, we are particularly interested in individuals with expertise in finance, IT/cyber security, legal, HR, risk, property, or communications. Experience within the hospitality sector is highly desirable. Above all, candidates must demonstrate the ability to operate effectively as Non-Executive Directors, providing independent judgement, strategic insight, and constructive challenge.
Successful candidates will be able to provide independent oversight, constructive challenge, and strategic guidance to the Board, ensuring the long-term success, sustainability, and effective governance of the company. The Non-Executive Director will contribute to Board decision-making, uphold high standards of corporate governance, and support the Executive Team in delivering agreed objectives.
Remuneration
Non-Executive Directors receive a monthly fee based on an estimated commitment of 24 days per annum, remunerated at a rate of £375 per day. Reasonable, pre-approved expenses incurred in the course of fulfilling the role will also be reimbursed.
Informal Enquiries
For an informal conversation about the role, please contact Pragya Pant, Head of HR & People Development at Direct:+44 (0)207 691 8554 and email the HR department.
Closing date : Friday, 12 June 2026 (updated)
Shortlisting date: by 21 August 2026
Interviews date: September and October 2026 (Dates TBC)
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future.
About the Role
Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You’ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability.
This is a hands on and varied role where you will:
About You
We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results.
You will bring:
Experience within the charity sector and knowledge of fundraising regulations is desirable.
Full job description available upon request.
Salary: £35,229- £40,885 this will be pro rata of the 30 hours
Contract Type: permanent, part-time, Flexible (maximum 30 hours per week)
Location: Stockport
Application: Cv and Supporting statement to
Deadline: On rolling basis
If you’re interested and would like to review a full job description, please contact Lucy at Harris Hill.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.
Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.
As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.
A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.
A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.
Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.
As Head of Relationship Fundraising, you will:
Essential skills and experience:
Desirable:
Employee benefits
Application at this initial stage:
- Your CV, ensuring alignment with the person specification
- Answers to the two screening questions (click on Apply Now to answer these)
Suitable applicants will then be invited to an initial call and full support will be provided for formal application (CV and supporting statement).
We are looking for a Head of Income Generation & Engagement to lead the creation and delivery of a new, integrated Income Generation and Engagement Strategy, with scope to innovate across individual and major giving, retail, digital engagement and emerging approaches.
The Charity
An incredible animal welfare charity based in Surrey looking for full time office working.
The Role
Working with the Chief Executive and others, to design, recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement.
Review income generation, marketing and communications trends, approaches and evaluation frameworks. Conduct further research and evaluation as required and set against sector comparators.
Conduct initial, then regular, analysis of the charitys audiences, both existing and potential, with a view to maximising opportunities for engagement, influence, giving, volunteering and homing.
Create an integrated brand, marketing and income generation strategy, with clear delivery plans and evaluation frameworks.
Review and lead development of the individual giving programme, both traditional and digital, including membership and friends schemes.
The Candidate
Track record at senior level with demonstrable experience across income generation, marketing and communications disciplines.
Demonstrable experience of building, implementing and evaluating income generation and engagement strategies.
Demonstrable experience of integrating brand, marketing and income generation strategies and the teams delivering them to achieve both financial and wider organisational targets.
Budgetary understanding and experience; able to understand corporate budgets and management accounts, build and manage annual budgets and accurately forecast both income and expenditure.
Significant experience of line management and team development, setting objectives and goals and holding regular supervision and one to-one meetings.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
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To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
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To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
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To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
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Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
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To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
•
Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
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To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
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To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
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To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
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Flexible working hours according to the needs of the project.
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Evening and weekend work may sometimes be required.
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Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
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The role will predominantly be based across our accommodation sites or at our main office.
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As our sites are across Kirklees, use of a car is desirable
•
Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Help
Help Counselling is well-established mental health charity. We believe everyone deserves access to quality mental health support, and have been providing affordable, short- and long-term talking therapies for over 50 years.
Whether clients are seeking relief from anxiety, stress, depression or other challenges, we are here to help. We offer counselling services to those over 18, both face-to-face in central and west London and online. Our approach is client-led and holistic with no reliance on algorithms for client allocation. Instead, we take care to achieve the best match possible between client and counsellor.
We are a placement provider: providing training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP.
The work undertaken by trainee counsellors and psychotherapists is unpaid - they volunteer their time. This volunteer-driven model enables Help Counselling to fulfil its mission of offering affordable counselling services to those in need.
We also cater for clients who prefer to engage with a qualified counsellor through our Help Counselling Plus service for quality therapy at a fraction of the cost of private practice fees. This service is typically delivered by newly qualified counsellors and provides a supported transition into private practice.
We have a small, friendly staff team of 5, a diverse team of circa 100 trainee and qualified counsellors and a team of supervisors and assessors. We support around 200 clients at any time with weekly sessions.
About the role
The Clinical Assistant will support the Clinical Manager in the running of our counselling service. The role will primarily involve managing our trainee counsellor placements but extends to all aspects of the clinical service as required. The role is advertised as 2-3 days per week, to be discussed. The role is primarily remote with requirement to attend occasional meetings and events in west and central London.
Role Responsibilities:
Manage the recruitment, onboarding and offboarding of suitable trainee counsellors for volunteer placements in accordance with agreed standards and controls and Help policies and procedures. To include candidate selection, interview, onboarding, induction and training.
Manage forecasting to ensure counsellor numbers satisfy client demand and consulting room availability.
With support from the Administrator, ensure all records and reports are managed appropriately throughout the counsellor placement.
Keep the Counsellors Online Hub up to date, liaising with Administrator and Clinical Manager as necessary.
In conjunction with Clinical Manager, provide clinical support and expertise to the Help CEO and team as required.
In conjunction with Clinical Manager, provide support to trainee counsellors throughout their placement as required.
Support Clinical Manager with client/counsellor allocations and reallocations as necessary.
Support Clinical Manager in managing consulting room bookings and sourcing alternative consulting rooms when required.
Support Clinical Manager in relation to client queries arising from assessments or generally.
Be the main point of contact for training organisations. Proactively develop and maintain relationships in conjunction with CEO.
Support CEO in developing and maintaining relationships with community networks and partners to include attendance at networking events and presentations as required.
The above is not an exhaustive and you will be expected to perform different tasks in line with the overall business objectives and your skills/experience.
Candidate profile:
Please note the essential criteria and particularly the first three. Candidates will not be shortlisted if they cannot satisfy these.
Essential:
Counselling or Psychotherapy Qualification.
BACP or UKCP professional membership.
3-5 years' post-qualification experience.
Excellent facilitation skills.
Strong task and time management.
High standard of verbal and written communication skills.
Highly organised.
Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.
Interpersonal and influencing skills, especially the ability to engage with counsellors.
Stakeholder management.
Adaptability.
Analytical and problem-solving skills
Good IT skills including knowledge of MS Office suite, CRM systems and common IT platforms. Ability to learn new systems quickly.
Desirable:
Experience of working within a training environment within the same industry.
Prior experience of working in the charity sector.
Working understanding of HR-related policies and procedures including EDI and working with competency frameworks.
Location in or around West or Central London would be highly advantageous.
To apply please submit a CV and covering letter of no more than 2 pages, setting out why you are suitable for the role.
We are a low-cost counselling charity providing unlimited, face to face and online counselling services in London.
The client requests no contact from agencies or media sales.