617 Administration jobs

Location: Bristol Office

Salary: £27,950 per annum (Band C), rising to £29,095 per annum after successful completion of a 5-month probationary period

Job Type: Fixed Term (12 months, with possibility of extension), Full time (37.5 hours per week), part time considered (minimum 30 hours per week)

The role:

Working within our Household Energy Services (HES) team, the Trainee Energy Advisor role is for those who would like to learn the skills and gain experience of providing energy advice to households.

You’ll be providing energy advice on our advice line and through a range of related projects, supporting low income and vulnerable households with billing queries, applications for grants and referrals to contractors for insulation and heating improvements. There may also be the opportunity to staff events and give advice to clients in person.

As part of the role you’ll complete our HES Training Programme, including a City & Guilds qualification in Energy Awareness. Successful completion of your probationary period will lead to a change of role to Energy Advisor for the remainder of the contract.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Work on the advice line and other telephone advice projects, making and receiving calls from people who may need help with energy-related issues.
• Record client details accurately and use your own knowledge to assess the help and support needed.
• Refer clients to other support organisations in their area as appropriate.
• Identify energy improvements that can be made to clients’ properties and refer them to installers who can carry out the work.
• Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
• Listen attentively to callers, some of whom may be angry or in distress, and respond to their needs in an empathetic way.
• Follow advice line processes and procedures.
• Maintain accurate records on our client database, including handling sensitive data appropriately and in compliance with GDPR guidance.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Undertake the HES Training Programme, including the City & Guilds Level 3 Energy Awareness and Level 2 Fuel Debt Advice in the Community courses.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people, both verbally and in writing.
• Ability to work well in a team and identify how your skills complement others.
• Ability to maintain admin systems independently and accurately.
• Highly organised, with strong time and workload management.
• Empathy and compassion, with an awareness of the need to maintain your own wellbeing.
• A commitment to CSE’s aims and values of collaboration, conscientiousness and initiative.
• Skilled in the use of MS Office applications including Word, Excel and Outlook.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• Company pension scheme (8% employer, 6% employee contributions)
• You will be entitled to 25 days' paid holiday, pro rata for part-time hours (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

The closing date for applications is 5pm on Wednesday 30 September 2026.

Interviews are expected to take place Tuesday 6 and Wednesday 7 October 2026 (in person at our Bristol office), though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly.This service aims to provide accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Officer will work collaboratively as part of the local and regional volunteer and staff team.

Remote in the UK (homebased) with travel within Cornwall. In practice, this means that there will be regular travel to community venues across Cornwall for service delivery and outreach events. The remaining work will be remote from home. We need to manage travel costs and working time within the project budget, so cannot recruit anyone living outside of Cornwall or West Devon

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is the 18 September 2026 with interviews taking place week commencing 28 September 2026 via Teams.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

• Applicants in England and Wales: DBS Code of Practice

• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email. 

We comply with all relevant data protection legislation and process your data fairly.

Role: Humanitarian Management Trainee: Communications

Hours: Full-time 

Pay: £35,000 GBP gross per annum

Duration:18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit. 

We are excited to launch our Humanitarian Management Trainee Scheme, offering three distinct trainee roles in the areas of MEAL, Communications and Human Resources & Membership. The Humanitarian Management Trainee Scheme presents an unparalleled learning opportunity for early-career professionals who are committed to a career in humanitarian work. It is an opportunity to accelerate your development towards future leadership roles in the humanitarian sector. 

The Humanitarian Management Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan. You will embed within a team, gaining practical experience and contributing actively to its work and priorities and those of the wider organisation, both at Headquarters and in the field. Alongside this, you will undertake formal and informal professional development through training, mentoring, shadowing and on-the-job learning. 

The traineeship is a structured development opportunity and is not intended to fill an established role within UK-Med’s organisational structure. 

As a trainee, you will: 

• Embed within a team at UK-Med Headquarters, gaining practical experience while contributing to our wider humanitarian preparedness and activities. 

• Deploy internationally to assist in delivering humanitarian health responses. 

• Participate in tailored training, mentoring, shadowing and on-the-job learning to build your skills, knowledge and experience. 

You will have relevant qualifications or equivalent professional experience, with an established technical foundation in your chosen field. Some professional and international experience is essential, alongside a strong interest in applying your existing skills and developing your career within the humanitarian sector.

How to apply

We strongly recommend that you read the Candidate Information Pack - Humanitarian Management Trainee - Communications - Sept 2026 before applying for this role.

To apply, please submit a current CV and answer the application questions:

Please apply below, as soon as possible and no later than Thursday 8th October 2026.

Our selection process is designed to understand your potential, motivation and suitability for the Humanitarian Trainee Scheme, as well as the skills and experience you would bring to your chosen pathway. 

Shortlisted candidates will first be invited to an online interview. Following the interview stage, selected candidates will then be invited to attend an in-person assessment in Manchester. The assessment will include a range of individual and/or group activities designed to explore your skills, approach and potential. 

The in-person assessment is expected to take place on the 19th of November in Manchester. If you progress to this stage, you will be expected to attend in person, so we encourage applicants to keep this date available where possible. UK-Med will provide further information regarding the assessment and associated travel/logistical arrangements to candidates invited to this stage. 

Please note: Due to the nature of this role, candidates must be deployable without the need for additional visa applications to Schengen countries. This requirement is essential for operational reasons to ensure swift and efficient deployment in humanitarian settings, enabling timely and effective responses to crises. 

Applications for work in the UK can only be accepted from people with an existing right to work in the UK. 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse.We conduct thorough vetting before any appointment is confirmed. 

UK-Med is committed to the principles of diversity, equality, and inclusion.We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential. 

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

Buttle UK

Head of Finance

£58,994 – £62,321 per annum 

Permanent, Full Time (35 hours per week)

Hybrid working, up to 2 days per week in the office

Kennington Park Workspace, London, near Oval Station

Buttle UK believes that poverty and crisis should not define a child's future. Through its Chances for Children grants programme, the charity provides fast, targeted support to children and families facing financial hardship and challenging circumstances across the UK. As it delivers its ambitious 2025-2030 strategy, Buttle UK is investing in its people, systems and infrastructure to increase its impact and support even more young people. 

Reporting to the Director of Finance & Operations, the Head of Finance will lead financial reporting, controls, budgeting, forecasting and cashflow management across Buttle UK. This hands-on leadership role combines operational delivery with strategic oversight, ensuring robust financial systems, effective planning and strong financial governance. Working closely with colleagues across the organisation, you will provide financial insight, oversee grant finance, drive process improvements and lead a small finance team to support informed decision-making and organisational success. 

This is an excellent opportunity for a qualified finance professional who combines technical expertise with strong stakeholder engagement and is motivated by making a meaningful contribution within a purpose-driven organisation.

Key Responsibilities

• Lead the development, documentation and continuous improvement of financial reporting processes, controls and procedures.
• Ensure timely and accurate production of management accounts, financial reports and balance sheet reconciliations.
• Oversee budgeting, forecasting, reserves monitoring and longer-term financial planning activities.
• Develop and maintain cashflow forecasts to support financial sustainability and effective decision-making.
• Provide high-quality financial insight, analysis and advice to senior leaders, budget holders and other stakeholders.
• Support robust financial oversight of grant-making activity, ensuring compliance, transparency and effective management of restricted and unrestricted funds.
• Drive improvements to financial systems, reporting frameworks and organisational processes, identifying opportunities to increase efficiency and strengthen controls.
• Build strong partnerships across the organisation, acting as a trusted advisor and promoting financial literacy and accountability.
• Lead, coach and develop the Senior Finance Officer and Grants & Finance Administrator, fostering a culture of continuous improvement and high performance.
• Support statutory reporting, year-end processes, audit requirements and wider financial compliance and risk management activities. 

About You

We are looking for an experienced finance leader who combines strong technical expertise with a collaborative and proactive approach. 

You will bring:

• A recognised accounting qualification (ACA, ACCA, CIMA or equivalent experience).
• Significant experience in financial reporting, controls, management accounting and finance operations.
• Experience of preparing and presenting management accounts, budgets, forecasts and financial analysis.
• A strong track record of improving financial systems, processes and reporting.
• Experience working collaboratively with non-finance stakeholders and supporting organisation-wide financial understanding.
• Experience leading, developing and coaching a small team.
• Strong analytical, organisational and problem-solving skills with high levels of accuracy and attention to detail.
• The ability to translate complex financial information into practical, accessible insights.
• Excellent communication and relationship-building skills, with the ability to influence stakeholders at all levels.
• A commitment to strong financial governance, accountability and continuous improvement.
• Alignment with Buttle UK's mission, values and commitment to supporting children and young people.

Why Join Buttle UK?

This is an opportunity to join a highly respected charity at an exciting point in its development and play a key leadership role in supporting children and young people across the UK. 

Benefits include:

• Auto enrolment employer-matched pension contribution of 7% from start of employment.
• Life assurance scheme (3x annual salary).
• 25 days annual leave plus bank holidays.
• Three additional office closure days between Christmas and New Year. 

Safeguarding

We are committed to safeguarding and protecting the welfare of children and young people. This also includes ensuring a safe environment for colleagues, trustees, funders and all those we work with. All our posts require the postholder to undertake a Basic or Enhanced check from the Disclosure and Barring Service (DBS) prior to joining Buttle UK. This post will require a Basic DBS check and the successful applicant will be asked to undertake checks to obtain this Certificate of Disclosure. Right to work checks and two references will also be required.

Flexibility

This role is expected to work flexibly across the organisation and may require occasional additional hours during key financial periods or as needed and agreed with the Director of Finance and Operations.

Our commitment to Equity, Diversity and Inclusion

We are a diverse and inclusive team and actively promote equity, diversity and inclusion in our work, underpinned by our values. We particularly encourage applications from those with lived experiences of childhood financial hardship and multiple social challenges. 

Apply Now

Buttle UK is partnering with Allen Lane on the recruitment of this opportunity. 

Please send your CV together with a supporting statement (maximum one side of A4) outlining your suitability for the role. 

For further information or a confidential discussion, please contact Iain Slinn at Allen Lane. 

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Refuge Support Worker to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support Workers provide emotional and practical support including housing support, legal options, police liaison and guidance around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

Our Refuge Support Workers provide advice and support to women who have experienced domestic abuse. You will carry out risk and needs assessments, develop support plans and provide key work to women survivors. You should have demonstrable experience of working within this or a similar client group.

About You

You will have an in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.Your experience of managing risk and following case management procedures will be essential to the success of this role.

You have a strong understanding of women’s needs and be able to support them to assess risk, develop safety plans and support them by linking with other agencies. You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing workshops.

In addition to case management, you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges. You will have excellent administrative and time management skills.

An in depth understanding of the needs of women and children from diverse backgrounds is essential.

Additional Information

The postholder will be based at our Enfield Refuge, providing on-site support to survivors on a part-time basis (15 hours per week). Given the nature of this role, we are unable to offer hybrid working for this position.

The salary for this post is £11,754 - £12,268 (pro-rata of £29,385 - £30,671 Unqualified)) or £12,268 - £13,049 (pro-rata of £29,923 - £32,623 (Qualified)).

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Two paid wellbeing days
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate assistance.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Assist with resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental assistance overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively. 

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.

Service Manager

SSJ&I alcohol and drug service, Southampton

Permanent

37 Hours per week (Mon – Fri 9am - 5pm)

Salary Scale: 41 – 45 (£47,518 - £52,323 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Ready for the next step in your career?

We have an exciting opportunity for an experienced and motivated leader to join SSJ as Service Manager for the SSJ&I Alcohol and Drug Service in Southampton. Reporting to the Head of Specialist Services, you will lead the delivery, performance and ongoing development of Southampton’s service, ensuring high-quality services for individuals affected by substance use and related complex needs.

The Impact You'll Make

As Service Manager, you will provide strategic and operational leadership for Southampton’s harm reduction and recovery orientated service. You will oversee a multidisciplinary workforce of approximately 70 staff, including recovery workers, clinicians and administrators.

The service incorporates a range of services, including:

• Opiate, non-opiate and alcohol teams
• Criminal Justice Intervention services
• Intensive outreach into homeless and supported housing settings
• Community Day Rehab
• Recovery support delivered across community settings

Working closely with commissioners and partner organisations, you will ensure the service plays a central role in Southampton's ambition to become a more equal city, addressing “the root causes of inequality while making Southampton a healthier, safer, greener and thriving city”.

You will champion a culture of continuous improvement, embedding the service’s person centred and trauma informed principles. This means maintaining a whole-system, person-centred focus that places people accessing services at the heart of delivery and decision-making.

This is a role for a confident and adaptable leader who can navigate complexity, build strong partnerships, and support teams to deliver outstanding outcomes for people facing substance use and wider social challenges.

Key Responsibilities

• Lead and inspire a multidisciplinary team of around 70 staff, taking overall responsibility for service performance and culture.
• Provide leadership and support to Team Leaders, ensuring effective service delivery across all areas of the service.
• Promote accountability, continuous improvement and high-quality case management practice.
• Build and maintain strong relationships with commissioners, statutory partners, and voluntary sector organisations.
• Ensure the service provides leadership across the city in regards to alcohol and drug issues.
• Support the integration of the services with SSJ's recovery housing and homelessness provision.
• Monitor contracts, performance targets, budgets and service outcomes, implementing improvements where required.

Essential Skills and Experience

You will be able to demonstrate:

• Significant management experience within substance use, mental health, homelessness, criminal justice, or other complex needs services.
• Proven ability to lead multidisciplinary teams and develop effective partnerships across multiple agencies.
• Experience managing contracts, service performance and regulatory requirements.
• Strong understanding of substance use treatment, recovery planning and case management.
• Knowledge of trauma-informed practice, Adverse Childhood Experiences (ACEs), harm reduction, recovery capital, and psychosocial interventions such as CBT, ACT and mindfulness-based approaches.
• Experience managing budgets, leading change and driving service improvement.
• Excellent communication, leadership and stakeholder management skills.
• Commitment to SSJ's values and competency framework, with a focus on leadership, organisational development and value for money.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

For an informal discussion about the role please contact us.

Application closing date: 12noon on Wednesday 7^th October 2026

Interview date: Wednesday 14^th October 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community.  Staff are employed by both organisations but work together collaboratively and as a team.

As the Recovery in Community Worker (Referral and Assessment) you will be supporting people in who have been referred into Greater Manchester Mental Health (GMMH) services but may not meet the threshold for secondary or specialist mental health services. The aim of this work is to ensure that people referred receive the right support at the right time.

You will work closely with the Referral and Assessment team at Greater Manchester Mental Health Trust (GMMH) to take referrals and ensure people get access to the mental health and social support they need.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference. You will be part of a team providing effective person-centred support to people who come through the referral and assessment hub – many of whom often have tried many times to get the help they need.  We want to enable people to feel connected within their communities – to services, friends and family.

You will also be building relationships with NHS and statutory services. The structure of the service is brief intervention (working with people for a short period of time) with a focus on supporting people to connect to community services and resources effectively.

You will be well supported in this role. The service takes a team-based approach, and you will be joining a team of five and you will be supported directly by a Team Coordinator as well as being part of the wider Recovery in Community Service.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main Duties and Responsibilities

· Take referrals from the GMMH (Greater Manchester Mental Health) Referral and Assessment Hub and build trusting relationships with people so that they receive the support they need to recover and stay well.

· Build relationships with other key professionals to ensure individuals achieve their goals (e.g. GPs, social care, community services etc).

· Support the development of a supportive and productive referral route into and out of the service, managing exit from the service safely.

· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

· Provide a trauma-informed service to people: listening, offering safety, choice and empowerment to the people you support so they can effectively engage with services and make sustainable links in with their communities.

· Identify and deliver appropriate interventions.

· Identify when people need referrals to secondary services or specialist mental health services and make appropriate referrals.

· Independently travel to visit people in a range of settings across in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the Recovery in Community team and recognising each other's strengths.

· Maintain accurate and up-to-date case notes and records using agreed case management systems, following standard operating procedures.

· Support people to engage in our service through coproduction, engagement events and feedback forms.

· Contribute to service reporting, monitoring and evaluation as required.

· Identify additional needs that people have and highlight them to Manchester Mind with a view to sharing them with Greater Manchester Mental Health Trust and commissioners.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The UK programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving. 

Reporting to and working closely with the Director of UK Fundraising, you will manage a portfolio of donors and prospects, with significant opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. This will be a hands-on, relationship-led role focused on building meaningful engagement and delivering long-term income growth.

This role offers an ambitious, skilled relationship developer the opportunity to build and grow Smile Train UK's major donor programme as part of its new five-year strategy, with strong organisational investment in philanthropy.

Working closely with a highly experienced and collaborative Director of UK Fundraising and broader fundraising team, you will contribute to developing ways of working, testing engagement strategies, tailoring the compelling case for support and working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily giving at mid-value level (up to c.£5k) with significant headroom for growth
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors or mid-value giving. Other relationship-driven fundraising experience will be considered, for instance with trusts and foundations or corporate partnerships, where you can evidence income generation via relationship-building with HNWIs or purse-string holders.
• A track record of generating substantial income and securing 5-figure or higher gifts
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Knowledge and use of Salesforce CRM
• Experience working within a global or matrix organisation

Smile Train UK offer an excellent employee benefits package, which includes:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• “Sunshine Fridays” early Friday finish across summer months

PLEASE NOTE: If you are successful, screening calls will take place on Monday 28th September with 1st stage face to face interviews taking place on Friday 2nd October. Due to manager availability this cannot be changed so please bear in mind when applying.

We are Hestia. We make a difference.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Nia House is consists of 3 services, Nia House, Coningham and Sulgrave in the North Cluster. We support people with enduring mental health crisis aged 18+ who have housing and support needs. They may be leaving hospital, registered care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The services will be also used as a ‘step up' or ‘step down' from other supported accommodation, where appropriate.

A day in this role looks like….

As a Senior Recovery Support worker at Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

- Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader. 
- To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
- Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc. 
- Work flexibly as part of a team to ensure service coverage and that contractual obligations are met. 
- Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities. 
- Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures. 
- Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.
- Assist the manager to manage health and safety, repairs and maintenance of the premises. 
- To collect rents and service charges, and manage arrears proactively by follow policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent. 
- Provide support the Manager to manage voids across the service. 
- Ensure referrals, assessments and service reviews are effective and timely responded to. 
- Empower service users to develop independent living skills as part of a planned move on process. 
- Assist the manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology. 

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

- Good understanding of Health and Safety within an accommodation-based setting. 
- Basic knowledge of housing management including maintenance & repairs.
- Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate. 
- Experience of working with people with mental health needs. 
- Good literacy and numeracy skills and able to produce clear letters and IT skills.
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

Senior Service Manager for Safe Haven
Hours: 30 hours per week. Flexible working options available, and occasional evenings / weekends required
Salary: £45,000 - £48,000 per annum pro-rata, depending on skills and experience
Contract: Fixed Term Contract 6 months
Base: Osney Mead office OX1, hybrid working – with travel to services across Oxfordshire

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Service

The Safe Haven is a core part of Oxfordshire Mind’s Housing and Safe Haven (Crisis Support) portfolio. We work collaboratively with local health, Mental Health and VCSE services to offers effective, inclusive and responsive support to people experiencing mental health issues or poor mental wellbeing,

Oxfordshire Mind offers a variety of services including:

• Wellbeing Centres throughout the county
• The Information Service, including the information line, website and Oxfordshire Mind Guide publication
• Physical Activity and Wellbeing
• Oxford and Banbury Safe Havens alternatives to NHS support for Mental Health crises
• Embedded workers offering evidence-based 121 support in Primary and Secondary Care in Oxfordshire and Berkshire
• Services for Children and Young People

Open 365 days a year, Oxfordshire Safe Haven is a safe and welcoming space for when it feels like there’s no way out.

The Senior Service Manager for Safe Haven will support the leadership, development and continuous improvement of our Safe Haven, Crisis Alternative Service, readying us for successful retendering while ensuring services are safe, effective, high quality, contractually compliant and aligned with Oxfordshire Mind’s values and strategic objectives.

About You

We are currently looking to recruit a Senior Service Manager and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Experience managing a similar service
• Strong understanding of mental health issues, in particular suicidality, and their impact on individuals, carers and communities.
• Good understanding of clinical and non-clinical mental health services.
• Good working knowledge of safeguarding practice and how to apply it in a relevant setting.
• Good facilitation skills
• Knowledge of voluntary sector leadership or community-based service delivery.
• Commitment to ongoing learning and personal development.
• Substantial experience of leading and managing services and teams.
• Experience of contract monitoring and funder reporting.
• Experience of managing budgets and resources.
• Experience of working to quality assurance and service standards.
• Experience of using feedback to make positive service improvements.
• Experience of effective internal and external partnership working.
• Ability to build rapport and develop trust with a range of people.
• Ability to work well as part of a team and contribute to a collaborative management culture.
• Excellent organisational, IT and administrative skills.
• Ability to manage issues with a solution-focused attitude.
• Ability to support, motivate, develop and appropriately challenge managers and staff.
• Ability to take responsibility, use initiative and work creatively.
• Strong communication and interpersonal skills with staff, partners, funders and the public.
• Knowledge/Understanding of our values

Closing date: 23rd September 2026
Shortlisting date: 24th September 2026
Interview date: 28th September 2026
Interview location: Online via Teams

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Community Development Manager
Reference: SEP20261014
Location: RSPB Northern Ireland – This role includes travel
Contract: Fixed Term, ending July 2029
Hours: Full-time, 37.5 hours per week
Salary: £34,018.00 - £36,319.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)

About PeacePlus Nature

PeacePlus Nature is an ambitious €20.8 million programme that brings together nine partners to tackle the decline in priority species and habitats in Northern Ireland, and the border counties of Ireland.

The project, supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB), will work to restore blanket bog, lowland wet grassland and limestone grassland and priority species from breeding waders to Marsh Fritillary Butterfly.

RSPB NI in partnership with BirdWatch Ireland, Butterfly Conservation, Monaghan County Council, River Blackwater Catchment Trust, Truagh Spirit, Lough Neagh Partnership, NI Water and An Taisce - The National Trust for Ireland, will work to deliver this.

About the Role

We’re looking for a passionate and experienced Community Development Manager to lead RSPB NI’s engagement activity as part of this project; co-creating inspiring conservation experiences, building strong partnerships, and nurturing and upskilling the next generation of environmental leaders. This role is about more than just project delivery.

You will manage and lead a small team, and together you will build connections across diverse community groups and help people take action for the natural world. If you believe in the power of people to protect wildlife, are driven to inspire meaningful change and empower young people and communities to become champions for nature, this could be the role for you.

From fostering youth leadership to creating meaningful community experiences, you’ll play a key role in shaping a more nature-positive future. If you believe in the power of people to make a difference, we’d love to hear from you.

PEACEPLUS is a cross-border funding Programme supported by the European Union, the Government of the United Kingdom of Great Britain and Northern Ireland, the Government of Ireland, and the Northern Ireland administration

This post will:

• Lead the co-design and delivery of the RSPB’s PeacePlus Nature engagement programme.
• Line manage 3 Community Engagement Officers to implement programme activities.
• Build partnerships within the project and externally with schools, youth organisations, community organisations, landowners and local authorities.
• Ensure cross-community and cross-border cooperation in training/upskilling activities.
• Develop and oversee the rollout of the RSPB’s Environment Leaders Programme in the project areas.
• Drive the creation of educational and engagement resources.
• Plan and coordinate a series of education sessions, site visits, and volunteer opportunities.
• Monitor and evaluate programme success and report on KPIs and community impact.
• Provide support to the project team to support the wider aims of the PeacePlus Nature project.

Essential skills, knowledge, & experience:

• Able to design, coordinate and deliver community engagement programmes that involve young people and achieve agreed participation or engagement outcomes.
• Able to lead and supervise a team to deliver programme activities, manage workloads and achieve agreed project milestones and deadlines.
• Able to build effective relationships with a wide range of stakeholders, including community groups, schools, youth organisations and partner organisations, to support project delivery.
• Able to communicate complex information clearly through presentations, meetings, reports and engagement activities with a range of audiences.
• Able to manage staff performance and maintain productive relationships with stakeholders to support successful delivery of community engagement activities.

Desirable skills, knowledge, & experience:

• Knowledge of practical conservation techniques and habitat or species management, gained through work, volunteering, study or training.
• Able to engage effectively with people living or working in rural communities.

Additional Information:

• This is a fixed-term role until July 2029, full-time for 37.5 hours per week.
• This role will require travel in rural areas where public transport is not available. We envisage that the successful candidate will hold a full driving licence that is valid in the UK and access to a suitably insured vehicle.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Tuesday 29th September 2026
We are looking to conduct interviews for this position from 6th October.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.