Administration lead jobs

• Are you motivated by hitting income targets and building lasting partnerships?
• Do you enjoy turning conversations into opportunities and ideas into income?
• Are you ready to play a direct role in driving revenue growth in the education sector?

Then this could be the role for you.
 

We are looking for a Business Development Officer to drive revenue growth at Learning on Screen—the UK’s leading charity for moving image in post 16 education. This is a revenue focused role for someone who thrives on relationship building, enjoys closing deals, and is motivated by delivering clear income targets. You will play a key role in growing and diversifying our income through sales, partnerships, and sponsorships, contributing directly to our strategic ambitions.
 

Role overview

• Job title: Business Development Officer
• Salary: £28,000 (£35,000 FTE)
• Hours: 28.8 hours/week (4 days, 0.8 FTE)
• Contract: Permanent
• Location: Remote
• Reports to: Chief Revenue Generation Officer

What you will be doing

• Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
• Researching, identifying, and converting new leads across the education sector
• Supporting the development of sponsorship and partnership opportunities with external collaborators
• Building and maintaining strong stakeholder relationships to maximise value, engagement, and income performance
• Creating compelling proposals and resources to support income-generating initiatives

What we are looking for

• Experience in B2B sales, partnership development, or commercial (ideally in the non-profit or education sectors)
• A confident communicator with excellent writing and presentation skills
• Someone who is proactive, target-driven, and able to manage multiple priorities
• A collaborative mindset and the ability to engage with a wide range of stakeholders
• Strong data awareness, able to monitor performance and spot opportunities

This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

How to Apply: 

Interested candidates are invited to submit the following documents via the 'apply' button below: 

• Your CV
• Cover letter outlining your relevant experience and qualifications
• Completed equality and diversity monitoring form 

Application Deadline: Tuesday 10th March 2026 by 12pm. 

Interviews: W/C 16th March 2026.

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role. 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace. 

Unfortunately, we are unable to consider any applications received after the deadline. 

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users

• We’re looking for an experienced, delivery-focused manager to lead our event-led merchandise trading offer during a maternity cover. This is a hands-on role for someone who can keep business-as-usual running smoothly while delivering pop-ups and two major retail peaks: Welcome and Graduation.
• You will be accountable for planning and delivering our merchandise trading, including trading plans, stock management, supplier coordination, fulfilment, visual merchandising across campuses, and post-event review. You’ll also lead the development of our range, commissioning limited-edition lines and launching a small number of new initiatives/product lines aligned with creating a sense of belonging and sustainability.
• As well as trading, you will line-manage our Operations and Front of House Coordinator, setting objectives, providing support and development, and ensuring front-of-house delivery and event logistics are well organised. You’ll maintain the core operational cycle linked to trading, including budget oversight, retail systems/reporting, and essential compliance/insurance processes, so that the post-holder returns to a stable, well-run service.
• We’re looking for strong retail/trading judgement, excellent organisation, confident people management, and a collaborative style – someone who can work at pace, prioritise effectively, and deliver consistently during peak periods.

• JOB PURPOSE
• • To manage the development of the Students’ Union’s merchandise retail operation
  • To manage the provision of the central operational services

• KEY RESPONSIBILITIES
• Indicative time allocation across the contract term (varies across the year, with peaks around Welcome and Graduation; delivery logistics supported by the Coordinator):
• • Retail – 65%
  • Front of House – 10%
  • Central Operational Services – 10%
  • Office Management – 5%
  • Leading a high-performing team – 10%

  Benefits and Perks :

  In return for your passion and experience, we offer:

  A summer 4-day working week – we have a four day working week during the months of July & August

  • Generous holiday entitlement – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
  • A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
  • A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
  • Birthday Leave
  • 2 days of Volunteering Leave
  • Religious Festival Leave (up to 2 days)
  • Cycle to Work scheme, enabling significant savings on bicycle purchase
  • Flexible/ hybrid working arrangements
  • Access to UAL staff training courses
  • Enhanced maternity leave
  • Family-friendly employer

  Recruitment Timeline :

• Application closes : 15th March 2026

• Intended Interview Date: 25th March 2026

  Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa.

Creative Support is looking for an experienced Payroll Officer to join our payroll team. This is an exciting opportunity to be part of an agile payroll team in a national social care charity. We currently employ over 5,000 permanent and casual staff on multiple terms and conditions and operate five weekly and monthly payrolls. You will have every opportunity to utilise your skills and payroll experience and to work with our payroll systems team to improve efficiency.  

The ideal candidate will have prior payroll experience and be comfortable with confidential information, data protection, HMRC requirements and Auto-Enrolment legislation. You must be diligent and able to work efficiently within tight timescales. You will need to have fast keyboard and accurate data entry skills as well as good overall IT skills including use of word, excel, payroll and pension modules. A commitment to providing excellent customer care and to paying our brilliant staff accurately is essential.

Your main responsibilities as a Payroll Officer will include:

- Processing paperwork for starters, leavers and changes

- Processing payroll each week/month to tight deadlines

- Receiving and verifying timesheets, inputting and calculating gross pay

- Processing of all statutory payments, alongside company payments where applicable

- Inputting all third party and additional payments and deductions

- Recording holidays in line with terms and conditions

- Responding helpfully to customer queries

Benefits of working with Creative Support:

- Flexible working arrangements

- High level of training and development through our Creative Academy

- Pension with company contribution

- Free life assurance

- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

- Inclusive and supportive work environment

- Career development opportunities

- Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours worked over 4 or 5 days a week. The post is based in our friendly Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport, close to the mainline train station and bus routes into Manchester.

Vacancy Reference Number: 84358

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.

Title: Active Recovery Lead 

Employer:  The Southmead Project 

Accountable to: Head of Active Recovery

Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS

Hours: 4 days per week

Contract: Permanent

Salary: £32,216.00 p/a pro rata 

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices. 

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

• Paid supervision for 1.5 hours per month, with an external clinical supervisor 

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice 

• Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice

• Employer pension contribution of 5%

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months. 

Job Purpose: 

We are looking for a warm and passionate leader to come and join the Active Recovery Service.

As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. 

Principal Tasks:

1. Run two Active Recovery groups a week, with , with the help of the Practitioner.

2. Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach. 

3. Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.

4. Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers. 

5. Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.

6. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.

7. To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.

8. Participate in and support the recruitment and induction training of volunteers.

9. Support and line manage a team of volunteers.

10. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.

11. Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.

12. Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.

13. Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.

14. Contribute content for reports as required. 

15. Build and maintain positive relationships with partnership organisations for the project.

16. Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.

17. Record data accurately and in a timely manner on Oasis.

18. Produce social media and website posts about the project, including producing and editing videos.

19. Attend monthly one-to-one line management meetings with the Head of Active Recovery. 

20. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy. 

21. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

22. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.

23. All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL

• Full drivers licence and access to own transport.

• Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.

• A sound understanding of the issues affecting members who have experienced trauma and abuse.

• Experience in managing projects. 

• Excellent administration and organisational skills, including experience of managing sensitive personal information.

• Experience of and confidence in using multiple computer and case management systems. 

• At least 2 years’ experience of delivering groups in the community, preferably activity based.

• At least 1 year’s experience of providing face-to-face support for survivors of abuse. 

• The ability to arrange group activities and liaise with other local organisations to help plan them. 

• The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.

• The ability to work flexibly within a team and support those within it. 

• Experience in managing volunteers. 

• Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation. 

• A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.

• Experience in managing a long-term budget.

• Knowledge of survivors’ voice work.

• To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

DESIRABLE:

• Experience of building and maintaining positive partnerships in the community.

• Experience of running a community based project. 

• Experience of setting up processes for survivors’ voice work.

• Knowledge of making content for social media, including video recording and editing skills.

• Experience managing recruitment and training.

• Experience in chairing meetings and the ability to plan and review activities with a team.

• Experience designing outcomes processes and collecting outcomes data.

• Experience in writing reports, preferably funding reports in the charity sector.

 Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.

We are seeking a Marketing and Events Executive to join our team. You will help build our brand, engage with our donors and community groups, and organise events that showcase our work and impact.

First and foremost, a passion for the not-for-profit sector and an excitement to utilise your marketing and event management experience to increase investment in the regions not-for-profit sector is a must.

Reporting to the Head of Insight & Communications, you will play a dual role supporting our marketing campaigns, assisting with content creation, helping develop digital/social media strategies as well as helping to plan and execute our events.

What We Offer

• Meaningful Work: Be part of a team dedicated to driving positive change.
• Annual Leave: 30 days Annual Leave (plus 8 days public holiday)
• Flexible Working: Hybrid working arrangement (4 days in Liverpool City Centre office) and flexible hours between 9:00-9:30am and 4:30-5:00pm.
• Healthcare: Paid membership to Medicash
• Pension: Enhanced employer contribution
• Professional Development: Training and mentorship to help you grow your skills in marketing and events.
• Supportive Environment: A collaborative and creative workplace that values diversity.

For a full description of the role responsibilites, please download the Job Description attached.

Membership and Registry Officer (Temporary) 4-week temporary assignment · Immediate start · £15.93 per hour · 1 day per week on site (London)

Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.

This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.

About the Role:

You will support the Membership and Professional Standards Department to:

• Provide efficient administration for membership and registration processes
• Process applications, elections, reinstatements and transfers
• Respond to membership and subscription enquiries
• Maintain and improve data integrity within the CRM
• Support recruitment, engagement and retention activities
• Contribute to departmental targets for subscriptions, recruitment and retention

What You’ll Do Membership Recruitment and Retention

• Provide guidance to prospective and upgrading members via email, phone, video call and social media
• Support the conversion of new and existing enquiries into membership and registration
• Record and monitor recruitment and retention activity, producing clear statistics and reports
• Assist with communications to existing, new and prospective members
• Create and coordinate recruitment and retention campaigns, including related CRM administration
• Actively follow up leads and enquiries
• Assist with company annual payment scheme administration
• Update member records with accuracy and care

Marketing and Communications Support

• Help deliver clear and consistent messaging on membership and registration benefits
• Contribute copy and digital content for newsletters, social media, and website blogs
• Support promotional activity across digital platforms
• Assist with creating content such as case studies, fact sheets, FAQs and digital assets
• Support with the design and production of promotional materials for events and campaigns

Administration, Subscriptions and Data Management

• Respond to enquiries via email and phone
• Support processing of membership and registration applications
• Handle reinstatements, transfers and dual registration requests
• Support annual subscription communications and renewals
• Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
• Assist with annual and monthly Direct Debit processes
• Support subscription reconciliation and data management
• Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
• Issue usernames, passwords and updated correspondence as required
• Assist with Branch and Committee data updates

What You’ll Bring

• Experience in a membership organisation, professional body, or customer-focused environment
• Ability to provide clear, accurate advice by email, phone and in person
• Strong written and verbal communication skills
• Excellent organisation skills and the ability to manage day-to-day work effectively
• A collaborative approach and ability to build rapport with stakeholders
• A high level of accuracy and attention to detail
• Confidence using multiple IT systems, especially Microsoft tools
• Ability to analyse data and present information clearly

How to Apply:

To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Contract Type: Fixed-Term of 9 months. Full-time, 35 hours per week. Hybrid - 2 days in office.

Location: London, Old Street

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter care team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.

At the heart of our ambitions is a focus on building lasting, meaningful and positive relationships with our supporters. We are committed to demonstrating the importance and value of every supporter and ensuring that all supporters have positive and professional experiences whenever they contact MAP.

About the role

MAP is seeking an experienced Supporter Care and Database Assistant to join our Supporter Care team, working across Fundraising and other directorates in MAP to provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.

About You

You’ll bring proven experience as a supporter/customer care expert, with strong knowledge of supporter care best practice. You’ll enjoy talking to supporters regularly and be confident in managing communications, taking time to understand supporters and making sure they feel genuinely valued and appreciated. You’ll be highly organised, collaborative, and committed to MAP’s mission and values. You’ll also take pride in delivering excellent supporter care at the highest standards whilst ensuring donations and data are handled accurately, securely and in line with agreed policies and processes.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams.

How to Apply

Please submit your CV before the deadline of 08:00am GMT on 2nd March 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer

**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.

**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

Job title: Safeguarding Lead

Reports to: Head of Bereavement Services

Salary: £33,120

Location: Hybrid working with 2 days a week in the office depending on location.

Hours: Full Time, 37.5 hours, Monday-Friday.

Post No: 2WSFT01

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.

We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.

Main duties:

Safeguarding Leadership & Case Management

• Act as the first point of contact for all safeguarding concerns raised internally or externally.
• Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
• Maintain accurate and confidential records in line with GDPR and 2wish policies.
• Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
• Ensure timely escalation of high‑risk cases to the senior leadership team.

Support to Families & Vulnerable Individuals

• Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
• Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
• Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
• Contribute to safer engagement strategies for young people attending support sessions or activities.

Safeguarding at Events

• Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
• Provide on‑the‑day safeguarding cover at key events when required.
• Support staff and volunteers in managing disclosures or concerns arising during events.

Policy, Procedure & Compliance

• Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
• Ensure compliance with Charity Commission safeguarding expectations.
• Conduct audits and spot checks to assess safeguarding practice across 2wish services.
• Contribute to risk assessments, incident reviews, and continuous improvement processes.

Training & Capacity Building

• Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
• Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
• Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.

Partnership Working

• Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
• Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality,
• Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent and full-time

Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.

Additional benefits for our employees:

• An ‘Employee Assistance Programme, ‘ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Free tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing Date: 13 March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in North Central London 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

Overall Purpose of the Role

Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.

We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.

The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.

About Shooting Star Children’s Hospices 

We have an exciting opportunity for a qualified Complementary Therapist to join our team at Shooting Star Children’s Hospices as Complementary Therapies Lead. 

Shooting Star Children’s Hospices provides specialist care to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, psychological and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have a growing therapies team, supporting families through complementary therapies, arts therapies and EMDR therapy. 

About the role 

As Complementary Therapies Lead, you will lead the delivery of high-quality complementary therapies to children, parents and families of Shooting Star Children’s Hospices. This includes families affected by a child’s life-limiting condition, and families who experience the sudden and unexpected death of their child. The Complementary Therapies service includes individual treatments and therapeutic support groups, to help ease physical discomfort, reduce anxiety, and promote emotional wellbeing in a safe and nurturing environment. 

About you 

This role requires a minimum of two years post qualification experience as a Complementary Therapist practicing aromatherapy and holistic massage. You may have additional qualification in reflexology, Indian head massage, or acupuncture. 

We are looking for someone with experience of working with individuals of different ages and those who have experienced trauma or significant mental health struggles You will be passionate about utilising the complementary therapies for easing a wide range of difficulties, including helping children with medical conditions, carers struggling with the emotional and physical difficulties that arise in caring for their life-limited child and families who have experienced the death of their child.

You must be registered with the Complementary and National Healthcare Council or other professional body (or able to apply and confirm membership ahead of appointment).

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices. 

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Anticipated Start Date: 04/05/2026

Closing Date: 28/02/2026

Young Citizens is recruiting a Communications & Engagement Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity's central team, you’ll deliver essential engagement campaigns and content that help us stand out to schools, communities, partners and the wider public.

Your Role's Purpose

This role brings together a varied mix of communications work, giving you the chance to shape how Young Citizens’ story is shared with schools, partners and the wider public. You’ll help bring our work to life through clear, engaging content and play a part in the moments that showcase our impact throughout the year. Working closely with colleagues across the charity, you’ll support campaigns, highlight powerful stories, and help ensure our communications feel purposeful and relevant.

Alongside managing content and channels, you’ll be high energy but organised in keeping our communications running smoothly behind the scenes, from responding to external enquiries to supporting events, maintaining our systems and assets, and helping programme teams refine materials and messages. It’s a role for someone who enjoys a fast-paced organisation with experience in ensuring strong execution of marketing and communications work alongside contributing to how we improve and strengthen processes.

In Year 1, your primary focus will be to: 

• Ensure development of high‑quality content and manage outputs across digital channels, from email blasts to LinkedIn campaigns
• Design targeted national campaigns that reach priority audiences, especially teachers and schools
• Help ensure our messaging is clear, consistent, and aligned with our mission and values
• Assist with the annual communications plan and organisation‑wide campaigns
• Support impact reporting and storytelling across platforms
• Provide communications and PR support to senior management for fundraising, events, and partnerships
• Contribute to the ongoing development of our communications approach across channels

Who we are looking for

This role is our primary communications role, working with our education and delivery managers to ensure great comms for the charity. It requires someone ready to own and lead this work understanding out to ensure good quality assurance processes but also strategic deployment of e-comms.

You should have around three or more years’ experience in communications, digital marketing, or a similar role, ready to lead a busy portfolio of work. 

We’re looking for someone who is:

• Creative and digitally apt, with experience producing engaging content and managing social media and main digital channels (website, key social media outlets and complex e-mail campaigns).
• A clear and adaptable communicator, familiar with writing for a range of external audiences and adapt to format and styles, presenting our work in a compelling format.
• Highly organised and dependable, comfortable managing multiple projects, meeting deadlines, and proactive in keeping things on track. 
• Insight‑driven and data confident, comfort sorting through analytics, CRMs and audience feedback to report outcomes, drive decisions and improve communications.
• Collaborative and relationship‑focused, able to work well with colleagues across teams and support shared goals and respond to the strategic objectives set by leadership.
• Attentive to detail and brand‑aware, ensuring consistency in tone, design and messaging across all materials.
• Motivated by our mission, with an interest in education, youth engagement, democracy, or helping young people develop key life skills.

Why join us?

• Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
• Shape and strengthen the delivery of our flagship national programmes.
• Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
• Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.

If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.

A few useful notes to apply: 

• Please submit a covering letter of no more than two pages alongside your CV, outlining your interest in this role. Applications without a covering letter cannot be reviewed. 
• If you have any questions before applying, please contact our HR team.
• Only applications via Charity Job will be accepted.

For full details on the role, responsibilities, and our charity's work, see the job pack. 

The closing date for applications

The closing date for applications is 9am, Friday 13 March 2026. However, we start reviewing applications from Friday 28 February 2026 so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.

Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers.
Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale.

This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace.

We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders.

If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.