Administrator and communications officer jobs
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 303
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Grants and Fundraising Advisor
We are seeking a skilled and proactive Fundraising Adviser to support parishes in securing funding for projects to improve and repair their church buildings.
This is an exciting hybrid working opportunity to make a meaningful contribution to the care, preservation, and future development of church buildings across the diocese.
Position: Grants and Fundraising Advisor (internally known as Fundraising Adviser for the Church Buildings)
Location: Hove/Hybrid
Salary: £38,600 per annum
Hours: Full-time
Contract: 4 year fixed term contract
Closing Date: 9th February 2026
Interview Date: Hove on Tuesday 23rd February 2026.
About the Role
Working closely with the Church Buildings Team, Archdeacons, Parish Support, and external partners, you will play a key role in helping parishes achieve successful capital projects that strengthen mission, heritage engagement, and community use.
Main duties include:
- Provide expert advice on fundraising for church buildings and capital projects.
- Support parishes in identifying grant sources and preparing strong applications.
- Maintain a comprehensive database of grant making organisations.
- Give strategic guidance on fundraising approaches and income generation.
- Attend DAC site visits and meetings to advise on funding options.
- Build relationships with key funders including the Heritage Lottery Fund and National Churches Trust.
- Communicate funding news, deadlines and opportunities via diocesan channels.
- Organise and deliver training events and workshops.
About You
We are looking for someone who is confident in identifying funding sources and advising on grant applications and has experience of fundraising for capital projects.
You will be:
- Knowledgeable about heritage buildings and planning processes
- An excellent communicator with strong interpersonal skills.
- Highly organised with the ability to manage a varied workload.
- Proactive, creative, and enthusiastic about supporting parishes.
For full details of the job please see the job description and person specification when you click to apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
Benefits include:
- The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
- 28 days of annual leave, plus bank holidays and 2 privilege days per year,
- Flexi-time, free parking, the ride to work scheme
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%
- An Employee Assistance Programme with access to counselling support, GP helpline, financial, legal and care advice and support
- Free eye tests and employer contribution towards glasses
- Free parking, the ride to work scheme and development opportunities
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
Other roles you may have experience of could include Fundraising, Fundraiser, Grants, Grants Officer, Grants and Fundraising Advisor, Fundraising and Grants Advisor, Grants and Fundraising Officer, Fundraising and Grants Officer, Capital Projects Fundraising Officer, Heritage & Church Buildings Fundraising Officer, Church Buildings Funding Adviser, Church, Church Building. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shape the future of housing – support real projects that deliver change for colleagues and tenants.
Tenancy Services Advisor
Location: Birmingham, B15
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026
About Midland Heart
We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.
Your Role:
You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.
Your day to day will see you:
- Supporting tenancy services officers with case management and administrative tasks.
- Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
- Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
- Accompanying officers on tenancy visits and inspections.
- Providing general support to the team with reports, records, and rota management.
- Taking part in project work, mentoring, and development activities as part of your internship.
What we're looking for:
- Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
- Strong communication and organisational skills.
- A genuine interest in housing and delivering positive outcomes for tenants.
- Ability to handle sensitive issues with empathy and professionalism.
- Enthusiasm, openness to feedback, and a genuine desire to learn.
Applications close on Sunday 15th February 2026.
Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.
Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form
No agencies please
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)
About the role
St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:
- Diversify our income generation model
- Increase voluntary income by 15% across restricted and unrestricted funding
This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.
You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.
Key responsibilities
Trusts & Foundations
- Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
- Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
- Provide excellent stewardship to funders, including reporting, meetings, visits and events
- Coordinate internal and external stakeholders to produce strong funding bids
- Work collaboratively with frontline teams to develop service delivery models and budgets
- Identify innovative ways to grow unrestricted income
Individual Giving & Legacy
- Manage and deliver the Individual Giving and Legacy strategy
- Grow income through single and regular giving appeals
- Work with the Communications team to develop and launch two national or local fundraising appeals per year
- Identify and engage Ambassadors and Patrons to increase reach and impact
Campaigns, systems & finance
- Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
- Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
- Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
- Work closely with Finance to set, monitor and review budgets
Organisational responsibilities
- Uphold confidentiality, data protection and IT security policies
- Promote equality, diversity and inclusion across all areas of work
- Demonstrate commitment to St Giles’ lived experience approach and values
- Support sustainable and environmentally responsible working practices
- Represent St Giles at fundraising and community events
About you
Experience & knowledge
- At least two years’ experience working in a charity fundraising environment
- Proven track record of securing and/or managing five-figure grants
- Experience managing fundraising databases
- Experience planning and delivering fundraising appeals
- Strong understanding of fundraising regulations, GDPR and best practice
- Knowledge of anti-discriminatory working practices
Skills & abilities
- Excellent relationship-building and stakeholder engagement skills
- Outstanding written and verbal communication skills
- Ability to write compelling, audience-focused applications and reports
- Highly organised, proactive and able to work to deadlines
- Strategic thinker with creative ideas to engage donors
- Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva
Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.
You will also:
- Show commitment to the long-term success of St Giles
- Be adaptable and willing to take on ad hoc tasks when needed
- Act with integrity and professionalism
- Demonstrate a positive attitude towards lived experience models
- Respect and champion the values and ethos of St Giles
Our values
- Positively – Empowering
- Persistently – Supportive
- Flexibly – Creative
- Proactively – Empathic
- Actively – Inclusive
- Clearly – Communicating
Closing date: 4 February 2026
Interview Date: 12 February 2026
A Basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In-Memory & Legacy Manager
- Hours: Full-time, 37.5 hours per week (flexible working available)
- Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
- Salary: £37,001 - £43,500 per annum
- Closing date: 25th February 2026 at 12 noon
- Interview date: 4th March 2026 (in person)
Are you passionate about building meaningful relationships and creating lasting impact?
We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.
What you’ll do:
- Develop and deliver our in-memory fundraising strategy, including events and campaigns.
- Champion exceptional supporter stewardship and create tailored supporter journeys.
- Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
- Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
- Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.
What we’re looking for:
- Experience in in-memory fundraising and/or legacy marketing campaigns.
- Strong project management and organisational skills.
- Excellent relationship-building and communication abilities.
- Knowledge of fundraising regulations, GDPR, and best practice.
- A creative, proactive approach and enthusiasm for working in the charity sector.
Why join us?
You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Hours: 37 hours per week, Full Time, Permanent
Salary: £25,017 - £27,700 per annum
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England.
We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
What you will be doing:
You will be providing support and assistance to the Little Bridge House and Regional Fundraising teams. You will be helping to research opportunities for new relationships and speaker engagement within the community, helping to maintain the existing fundraising groups, key fundraising opportunities and supporter donor care and development.
Working alongside members of the fundraising team, you will gain a better understanding of the various fundraising roles, including undertaking speaker training and assisting fundraisers, where needed, with giving appropriate talks and attending cheque presentations.
You will be required to support the area fundraisers in the research, approach and development of community partnerships.
The Successful Candidate:
You will be highly motivated and enthusiastic, with good organisation and communication skills and able to work to deadlines. You will be positive and solution focused and able to engage and be confident in social situations. A good working knowledge of Microsoft (Word, Excel and Outlook) is required for this role. A flexible approach to work is required as working hours will include evenings and weekends.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing date: 09/02/2026
Interview date: 16/02/2026
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
You may have experience of the following: Fundraising Officer, Development Assistant, Charity Fundraising Coordinator, Community Fundraising Assistant, Donor Relations Assistant, Fundraising Support Officer, Fundraising Administrator, Events & Fundraising Assistant, etc.
REF-226 040
- £46,000 + Benefits
- Central London
- Fully on-site - flexible hours - Term Time 09:00 -16:30 School holidays 09:00 -16:00
- Interviews to be held on the 3rd or the 5th of February
- Closing date for applications - Thursday the 5th of February 2026.
- Interview date: Monday 9th February 2026
- Job reff 4763524
You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
- Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
- Build and nurture relationships with donors and prospects
- Develop a strong, sustainable donor pipeline
- Monitor fundraising performance and share regular progress updates with senior leaders.
- Line manage the Development Assistant
- Grow Our Alumni & Parent Communities
- Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
- Oversee alumni data management and ensure GDPR compliance
- Coordinate high-quality alumni communications, reunions, and digital content
- Support & Empower Volunteers
- Act as the main liaison for parent-led groups, providing guidance and partnership
- Support community events such as fairs, auctions, uniform sales and fundraising initiatives
- Deliver Inspiring Communications & Events
- Work with Marketing to champion development of stories across digital and print channels
- Produce engaging content that demonstrates the impact of giving
- Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
- Oversee development administration, correspondence, databases, and budgets
About You
- Proven success in fundraising, development, alumni relations or stakeholder engagement
- Exceptional interpersonal and relationship-building skills
- Strong written and verbal communication, including ability to create persuasive content
- Experience managing multiple projects strategically and efficiently
- Confident using CRM systems and working with donor/alumni data
- Experience leading or mentoring staff
- A proactive, collaborative approach with the ability to work independently
- Experience working with senior leadership or major donors
- Knowledge of GDPR and charity sector compliance
- Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Longer working lives and ongoing economic transitions are reshaping careers: how we start them, and how we move through them. But too many people remain paid in low-paid, low-quality work – with damaging consequences for them personally, and our economy as a whole. We’re seeking a senior, policy-oriented research leader to help us and our partners generate insights that enable more people to move into and progress through better work.
You’ll have a proven track record in scoping and securing funding for research and influencing activity, with significant autonomy to lead your own programme at L&W. You’ll be supported by committed researchers and managers whom you will coach, lead, and develop—alongside a peer group of Deputy Directors working across other key pillars. We welcome quantitative expertise, but most important are the skills to design and deliver high-quality, impactful research programmes.
You’ll join an organisation with a national reputation for driving policy change—and a friendly, highly capable, delivery-focused team.
Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.
Team:Research and Development
Salary:£64,450 -£77,880 per annum (pro rata), dependent on experience and location
Duration:Permanent
Working hours:0.8 to 1 FTE, with flexible working supported (e.g. condensed hours, flexible start and finish times)
Main Purpose
The Deputy Director, Policy and Research (Better Work and Progression) will have overall ownership of the ‘Better Work’ pillar of our strategic plan at L&W: overseeing all projects and activity in this area and generating new work (including developing project ideas and securing funding).
While there is significant scope to shape the ongoing programme of research and impact work, we anticipate that key areas of focus in this area going forward will be: understanding & better supporting career change; understanding and improving policy to increase employer investment in skills; high quality and fair access apprenticeships and technical education; understanding how to better support progression from low pay.
They will be a senior leader for the organization – helping to continuously shape our strategy and the plans we are implementing to deliver it.
Duties and Responsibilities
Leadership and management
- Intellectual leadership of the Better Work pillar: developing and owning policy positions, messages, theory of change and research priorities, and supporting the wider team to feed into and understand them
- Line management of senior and mid-level staff
- Act as a senior leader at L&W – including taking on specific organization-level responsibilities where appropriate
Income
- Write and/or co-ordinate responses to reactive research and evaluation tenders in the areas of employment, better work and progression
- Develop pro-active proposals that will drive change in your area, and respond to the interests of funders and partners
- Build relationships with current and potential funders and research partners
Impact
- Act as an external expert on the issues of better work and progression: writing press quotes, articles and blogs;speaking on platforms
- Building relationships with practitioners, policymakers and partners to improve our insights, and get our recommendations implemented
- Develop appropriate means of tracking impact towards our better work goals, and monitor against them.
Delivery
- Deputy Director/Project Director-level oversight of projects being delivered in your and related areas: supporting project team to shape research plans, deliver sharp insights and manage funder relationships
- Quality Assurance of research proposals and outputs
- Use your research skills and experience to support the wider development of the Learning and Work team
Person Specification
Experience
Experience of developing, overseeing and delivering programmes of policy-relevant research at a high level - Essential
Experience of business development in a policy/research context: developing ideas, writing bids and building relationships with funders- Essential
Experience of building senior-level relationships with external stakeholders for impact and influence -Essential
Track record of delivering national and/or local policy change - Essential
Experience of senior organisational leadership as part of a team - Desirable
Experience of responding to tenders- Desirable
Skills
Advanced research skills (qualitative of quantitative) -Essential
Quantitative skills: experience of using key national research and administrative data sets to generate insights into the labour market -Desirable
Clear and direct written communication style - Essential
Knowledge
Knowledge of, and commitment to, L&W’s charitable aims and purpose.- Essential
Demonstrable knowledge of employment and/or skills policy in the UK - Essential
Demonstrable knowledge in the specific areas of Better Work and/or progression -Desirable
Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
The client requests no contact from agencies or media sales.
Role details
Start date: TBC
Salary: £42,225 pro rata (actual salary: £25,335 inclusive of £3,990 South East weighting)
Location: Hybrid with an expectation to be available for in person meetings in London
Working hours: Part time: 21 hours per week (job sharing)
Contract: Permanent
Annual leave: 30 days plus statuatory bank holidays (if full time). All Women in Prison staff also receive an additional 3 days of leave between Christmas and New Year.
Pension scheme: Women in Prison provides an auto-enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Job purpose
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.
Key Responsibility Areas:
1. Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
2. Fundraising research, proposal writing and income generation
3. Donor reporting and administration
4. Build positive relationships with funders
For the full list of responsibilities, please download the recruitment pack.
To apply
Applications close: Thursday 22nd January 2026 at 9am
Interviews: TBC
To apply: Submit a CV and cover letter
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a Basic DBS check
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Monday 2nd February 2026
Interview day (in-person) - Thursday 12th February 2026
Start date: As soon as possible, to be agreed directly with the successful candidate
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Southampton
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£36,400 per annum.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Co-ordinator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Co-ordinator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.
ABOUT BPNA
The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
JOB PURPOSE
This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.
The purpose of this role is to:
• Support the organisation and delivery of virtual short courses
• Support the organisation and delivery of face-to-face short courses
For the full Job Description and Person Specification, see the attchment below
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 1 February 2026
Interviews aimed for: 11 February 2026
Please note that only shortlisted candidates will be contacted.
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year.
This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective.
You don’t need formal management experience. What matters most is that you’re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services.
This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.
We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply.
The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates.
Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Find full details in the Application Pack.
About you
You might be someone who:
- Has experience of volunteering or working closely with volunteers.
- Understands what helps volunteers succeed and stay motivated.
- Is organised, proactive and able to work independently.
- Enjoys building relationships and supporting people.
- Is confident recruiting and engaging with people from diverse communities.
- Shares our commitment to improving health and care services.
Why join us?
This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.
We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply.
What you’ll do
- Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement.
- Recruit volunteers from a wide range of backgrounds and communities.
- Design and deliver welcoming, engaging inductions.
- Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident.
- Match volunteers to meaningful opportunities that suit their skills and interests.
- Be a key point of contact for volunteers, offering guidance, encouragement, and practical support.
- Work closely with colleagues to make sure volunteers are embedded across our work.
- Help make sure volunteering activity supports Healthwatch Wakefield’s impact in its final year.
Essential criteria
- Experience of volunteering and/or working closely with volunteers.
- A good understanding of what volunteers need to feel supported, motivated and successful.
- Ability to recruit, induct, and support volunteers in a positive and engaging way.
- Strong communication and relationship-building skills.
- Ability to work independently, take initiative, and manage your own workload.
- Organised, reliable, and able to juggle multiple tasks.
- Commitment to equality, inclusion, and reaching diverse communities.
- A genuine interest in improving local health and care services.
- Administrative skills, including record keeping, report writing, and use of IT systems.
Desirable criteria
- Experience of coordinating or supporting volunteers in a paid or voluntary role.
- Experience of supporting volunteers with different skills, needs, and backgrounds.
- Experience of community engagement or outreach work.
- Confidence delivering inductions, briefings, or group sessions.
- Understanding of the health, care or voluntary and community sector.
Your local health and social care champion
The client requests no contact from agencies or media sales.
The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse.
She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers.
She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
-
25 days paid leave plus statutory holidays (pro rata)
-
A competitive pension scheme
-
Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
Please apply via CharityJob, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact Pathway Project Offices, the office number is available on the website
The client requests no contact from agencies or media sales.