Advice team manager jobs

We are seeking a dedicated, and highly professional Personal Assistant to the Headteacher at Islamia Girls’ School and Brondesbury College, a high-achieving secondary school rooted in strong Islamic values and a commitment to academic excellence.

This is a vital and rewarding position where you will provide comprehensive administrative and organisational support to the Headteacher and senior leadership team. You will play a central role in ensuring the smooth and effective daily running of the school, handling sensitive information with discretion and working collaboratively across departments.

Key Responsibilities

• Provide high-level personal assistant support to the Headteacher, including complex diary management, meeting preparation, minute-taking, and follow-up.
• Maintain a high degree of confidentiality and professionalism at all times.
• Serve as a point of contact for key internal and external stakeholders.
• Manage administrative tasks including correspondence, document preparation, and filing systems.
• Support school compliance, communication, and reporting tasks.
• Oversee or assist in the coordination of school-wide events and functions.
• Ensure a professional, efficient, and welcoming environment in the Headteacher’s office.

Support the school's ethos, values, and strategic vision through effective communication and administration.

Coeliac UK is looking for a detail-focused and proactive Commercial Officer – Licensing to support the delivery and administration of the globally recognised Crossed Grain Trademark (CGT) certification scheme.

Job Title: Commercial Officer – Licensing
Contract Type: Maternity Cover, (12-14 Months FTC), Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000–£30,000 per annum
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will work closely with food manufacturers and commercial partners to manage licence applications, renewals and product information associated with the scheme. You will help ensure that certified products meet the high standards required to carry the Crossed Grain Trademark, supporting the integrity of one of the world’s most trusted gluten free symbols. This is a varied role within the Commercial Services team, combining administration, partner support and coordination across licensing and commercial activities.

Key Responsibilities

• Manage the renewals process for manufacturers licensed under the Crossed Grain Trademark certification scheme.
• Support new licence applications by liaising with commercial partners, negotiating licence fees and ensuring all documentation is accurate and up to date.
• Maintain accurate records of licensed products across Coeliac UK’s Food Information Services, including the printed Food and Drink Guide.
• Manage invoicing, monitor payments and support the tracking of commercial revenue.
• Maintain and update CRM records, reports and monitoring systems to ensure accurate commercial data and reporting.
• Respond to partner enquiries and support wider commercial initiatives including advertising, sponsorship and new partnership opportunities.

About You:

We’re looking for an organised and analytical professional who enjoys managing detailed processes and building strong relationships. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong interpersonal and communication skills, with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage reports and financial data.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to manage competing priorities.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Licensing Officer, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Senior Policy Adviser (Public Policy) | Full-time, Permanent
Location: St James’s Park, London SW1 | Hybrid
Salary: £40,926 per annum

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Senior Policy Adviser to join our Public Policy Team. The role is crucial for the development and delivery of evidence-driven British Academy policy programmes on communities and social policy, using SHAPE research to impact policy outcomes that support the Academy’s and the Policy Directorate’s strategy.

The role

The British Academy’s public policy programmes explore domestic policy challenges that SHAPE research (Social sciences, Humanities and the Arts for People and the Economy/Environment), which can help policymakers to understand, reframe and find solutions. We work closely with our Fellows, alongside a diverse community of academics, experts, practitioners and importantly, policymakers. Our approach is focused on drawing together insights from SHAPE research and convening key figures to understand how these can be applied to policymaking. This gives us opportunities to bring fresh thinking to the most challenging issues, reframe debates, and develop new evidence-based solutions.

The Senior Policy Adviser will lead the delivery of evidence-driven policy programmes focused on communities and social infrastructure, with an opportunity at the outset to define the scope and strategy of these programmes. You will need understanding and knowledge of social policy, particularly areas of social policy relating to communities and civil society. You also need to be comfortable with bringing insights and analysis together and making new connections across policy themes to approach problems from a fresh perspective.

This is a varied role that requires ambition and confidence to engage with a wide variety of contributors to bring together the insights from our evidence base. You will have the ability to plan and deliver different types of activities: convening stakeholders, managing researchers, and collaborating with counterparts in academia and government.

You will be proactive and always looking for opportunities, using effective communication and developing or strengthening crucial relationships to extend the reach of our programme. You will often work independently, but won’t be on your own – we are a collaborative, supportive and friendly team of 12, working on the basis of mutual trust and responsibility, all working on different but connected areas, striving together to achieve our goals.

 About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges require deep insight into people, culture and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debate; and brings together scholars, government, business and civil society to influence policy.

The Academy comprises five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To find out more and apply, please visit our website via the apply button.

Closing date: Midday on 23 March 2026.

We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria

Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
 
At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an Administrator. This critical role will be the front face of our organisation and so a range of high-quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer. 
 
We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.
 
Key responsibilities:

• Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
• Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
• Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.

 
What you'll bring:

• Experience in dealing with a range of stakeholders and using high-quality customer service skills
• Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
• An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
• A commitment to social justice, equity, diversity, and inclusion
• Excellent interpersonal skills, with good communication skills (both written and verbal).

 
Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.
 
What we’ll offer:

• Full-time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth
• Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.

 
Application Deadline:
 
Please note that the closing date for applications is initially set for Monday 30th March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications. 
We aim to interview on the following dates: Wednesday 15th and Thursday 16th April 2026. 
 
Further details:
 
Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.
 
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
 
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
 
Strictly no agencies, please.
 
About Hammersmith and Fulham Foodbank: 
 
We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.
 
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Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role for 6 months however the charity is also open to this being a permanent role. To start by April 2026, the role is based from their London office and remotely.

Managing a small team, the Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.

The successful candidate will have proven experience of managing a finance team previously, having worked aT Head/senior level. You will have experience of working in a larger charity, with a mindset of finance as an organisational resource rather than a separate department. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services.

To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.

Please note: Due to the requirement to appoint someone by April 2026 applications and interviews will be on a rolling basis therefore we encourage candidates to apply ASAP

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Are you passionate about working 1-to-1 with young prison-leavers from a variety of backgrounds; many of whom are from marginalised communities, to help them lead more stable, rewarding lives?

As a Switchback Mentor, you will play a vital role in transforming the lives of young prison-leavers, helping them break free from the justice system and build stable, rewarding futures. You will be responsible for building your own caseload by engaging directly with young men in prison and providing intensive support after their release. In addition to working with those you meet in prison; you will also support Trainees referred to the programme after they have already been released.

Once on the programme, you will maintain regular contact with Trainees, meeting face-to-face at least once a week to help them navigate the challenges of being recently released from prison and work towards their goals. Most importantly, you will do this in a way that reflects Switchback’s core values: putting Trainees at the heart of everything we do, setting high expectations, and building authentic, supportive relationships that enable lasting change.

It is essential that Mentors can confidently and professionally engage with all Trainees who meet the eligibility criteria for the Switchback programme, providing them with the support and guidance needed to move forward positively.

What you’ll get when you work for us:

Switchback takes the development of Mentors very seriously. Switchback Mentors are the drivers of our impact, and we will help to build your expertise as a practitioner through our in-house training in our unique change model. This is complemented by a comprehensive training and supervision package including: regular psychologically informed 1:1 clinical supervision and group reflective practice sessions and an annual, individualised training budget. You will also join a structured progression pathway which can provide opportunities to further develop management skills and technical expertise, informed by your own learning goals.

Switchback understands the challenges and complexities faced by the young people we work with. To ensure Mentors can provide the highest level of support, we intentionally keep caseloads low. This allows Mentors to dedicate the time and resources needed to build strong, meaningful relationships and offer Trainees the intensive, tailored support they need to make lasting change.

We have an exciting opportunity for someone to join a small, committed and experienced team supporting children, young people and families before and after the death of a parent or sibling. SeeSaw is a local award-winning charity, established in 1999 and providing grief support for Oxfordshire families since 2000. 

We are looking for candidates who have experience of working with children and young people, and their families. You may have gained experience in a range of settings, but the most important quality is the ability to communicate effectively and to make and sustain supportive relationships with families. 

Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given. 

Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups. 

Interviews will be held on 24th March 2026. 

About The Role

We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society within our  knowledgeable  and  passionate Peterborough team!
 
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. 

The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various location in the area!
 
Working Pattern:

This role is 16 hours per week working across Tuesday, Wednesday and Friday.

- Tuesday and Wednesday: 9:30am – 4:00pm
- Friday: 9:30am – 1:30pm

About you

You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.

Interviews for this role have been provisionally scheduled to take place face to face at the Dementia Resource Centre, 441 Lincoln Road, Millfield, Peterborough, PE1 2PE (Entrance 5 York Road – Sat nav PE1 3BP) on Thursday 9th April.

Salary: £25,630 - £28,000 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Wakefield -Working flexibly across the county and home working

Job Reference Number: 1664

A unique and exciting opportunity to join Cranstoun’s team to deliver our specialist perpetrator interventions, in Wakefield.

Cranstoun provides a range of interventions to perpetrators and victim/survivors affected by domestic abuse.

We are looking for motivated and dynamic individual to be a part of the team. Experience of working within the health and social care sector, group work experience would be advantageous.

The successful applicant will be working as part of the Wakefield domestic abuse service (DASS). The service offers a range of interventions to perpetrators, victims and children and young people.

The postholder will be subject to an Enhanced DBS check against relevant barred lists.

For more details and to apply, please visit our website via the apply button.

Closing date: Sunday 15 March 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

About the Project

PKD Scotland: Outreach and Community Connections Project. 

It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney 
Disease. It is however often poorly understood and historically underfunded, meaning people 
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us 
they don't know where to turn for emotional support or to meet others living with the same 
condition. We want to change that and with support from a National lottery Awards for All grant 
that is exactly what we are going to do. 

The eighteen-month project will see us reach into hospitals across Scotland to try and ensure 
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis 
onwards we want all to be aware of the charity, the array of services that we offer and foster 
engagement. Two new volunteer led support groups will be established and a group of 
ambassadors recruited to support the ongoing connections we make to ensure that PKD 
remains in the spotlight. 

As our Scotland PKD Engagement Officer you will be central to the success of the project. 
Many people only reach us years after diagnosis, often when symptoms worsen, but we know 
that early connection can make a real difference. PKD is lifelong and people face new 
challenges at every stage. Having support around them helps them stay confident, informed
and connected.

About The Role

 
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious 
outreach project. 

Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services, 
ensuring that people diagnosed with PKD are informed about available support from the earliest 
possible stage.

You will build and nurture relationships with NHS professionals and services across Scotland, 
helping embed PKD Charity information and resources into patient pathways. Alongside this, you 
will work closely with volunteers to establish two new PKD support groups and develop an 
ambassador programme to maintain long-term local engagement and visibility.

This is an exciting opportunity for a confident relationship-builder who enjoys working 
autonomously while contributing to a small and dedicated team. Your work will help ensure that 
people living with PKD across Scotland feel informed, connected and supported throughout every 
stage of their condition.

For more information and details on how to apply, please read the full Job Description.

Sister Circle is a women‑led, multicultural charity working to advance health equity and justice for women from diverse communities. Rooted in lived experience and trusted relationships, we walk alongside women through some of their most challenging moments — ensuring they feel seen, heard, and supported.

We are recruiting a Peer Support Advocate to join our Healing Conversations (perinatal mental health) programme, supporting women affected by birth trauma, pregnancy loss, or baby loss.

As a Peer Support Advocate, you will provide compassionate, culturally responsive, trauma‑informed support through:

• Peer support groups (up to 12 sessions)
• Engagement with women in local communities and those living in Domestic abuse safe accommodation with our SafeRoots Partners
• Outreach across diverse communities
• Close collaboration with clinical partners, voluntary organisations, and with Sister Circle team

You will help women feel safe, listened too, and self-belief — using your lived experience and professional skills to foster healing and connection.

We would love to hear from you if you have:

• Experience delivering peer support (ideally in perinatal mental health)
• Relevant lived experience 
• Understanding of trauma and its impact on wellbeing
• Confidence in outreach, engagement, and community networking
• Strong communication, organisation, and facilitation skills
• Ability to work both independently and within a multidisciplinary team
• A reflective, grounded, wellbeing‑aware approach to emotionally demanding work

Job Title: Peer Support Advocate 

Location: Hybrid (The Brady Arts and Community Centre, E1 5HU and other community locations across Noerth East London).

Contract: Fixed-Term April 2026 - March 2028

Hours: Full Time/ 35 Hours per week

Reports to: Head of Programmes

Salary: £26,000-28,000

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4). 

Closing Date: Midday Wednesday 18th March 2026.

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

Applications without a covering letter and received after the deadline will not be considered.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Southampton.

Location: IntoUniversity Southampton
Contract: Full-time, fixed-term until July 2026
Applications close: 9am Tuesday 31st March 2026
Start date: As soon as possible, to be agreed directly with the successful candidate

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

About the role

This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).

As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.

This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.

About you

As Head of Clinical Services, you will:

• Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.

• Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.

• Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.

• Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.

• Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.

• Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.

• Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.

• Embed survivor voice and co-production across service design, delivery and development.

Closing date and Interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

The National Youth Agency is looking for a Learning & Development Officer.

Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.

The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.

You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.

Key Responsibilities

As a Learning & Development Officer, you will support:

• Delivery of local youth work curriculum commissions, from inception to completion.
• Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
• Development, adaptation and refinement of learning and development tools, templates, and materials.
• Gathering and organising insight, learning and feedback to inform curriculum improvement.
• Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
• Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
• Supporting approaches to demonstrating and evidencing impact.

Note: This role does not hold budget, strategic ownership, or line management responsibility.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.