• Are you looking for volunteer roles ?

    Go to volunteering section

180

Advocacy and information officer jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Navigate, Multiple Locations (Hybrid)
£26,228 - £29,007 per year pro rata
Are you an excellent communicator? Empathetic? Genuinely want to help others? No experience required, full training provided.
Posted 2 days ago Apply Now
Top job
Alexandra Rose Charity, Remote
£32,000 per year
Use data to shape healthier communities. Join Alexandra Rose as our Data & Insights Officer.
Posted 1 day ago Apply Now
Top job
Immigration Law Practitioners' Association, London (Hybrid)
Up to £36,000 per annum
ILPA is recruiting a Legal Officer to support delivery of ILPA’s legal and policy work.
Posted 3 days ago

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Migrant Democracy Project, Westminster (Hybrid)
£38,000 per year
We are looking for a full time Campaigns and Advocacy Manager with experience in running campaigns for migrant political representation.
Posted today
Home-Start Norfolk, Norwich, Norfolk (Hybrid)
£45,000 - £55,000 per year
Seeking a values-led CEO to lead the next phase of growth, providing operational and financial leadership and strengthening partnerships.
Posted 1 day ago
Friends of Palestinian Universities, London (Hybrid)
£28,860 - £30,000 per year
Posted today Apply Now
Closing tomorrow
Big Brother Watch, SE1, London (On-site)
£35,000 - £45,000 per year (depending on experience)
Posted 4 weeks ago
World Cancer Research Fund, London (Hybrid)
£55,000 - £60,000 per year
An exciting opportunity for a Head of Health Information and Support has arisen at World Cancer Research Fund (WCRF).
Posted 2 days ago Apply Now
Green Alliance, London (Hybrid)
£42,748 to £47,436
We’re looking for a highly skilled adviser who will build on relationships across Westminster to deliver ambitious political leadership
Posted 2 days ago
Carers UK, SE1, London (Hybrid)
£33,668 inclusive of ILWA (if applicable)
Posted 1 day ago
Page 1 of 12
Chard, Somerset (Hybrid)
Yeovil, Somerset
Bridgwater, Somerset
Taunton, Somerset
£26,228 - £29,007 per year pro rata
Part-time (22.5 hours per week)
Contract (6 month contract)

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Join Navigate CIO and Make a Real Impact!

Are you passionate about making a difference in people's lives?

Do you have strong communication and problem-solving skills?

Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset.

Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job—it's an opportunity to transform lives and strengthen communities.

This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most.

Why Join Us?

• Full training provided – no prior experience in debt advice needed.

• A rewarding role – support vulnerable individuals to improve their financial wellbeing.

• Career development opportunities – ongoing training and professional growth.

• Flexible working environment – work across various locations, including home visits and remote support.

• Supportive team culture – be part of a dedicated and passionate team that values collaboration.

About the Role

We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges.

Key Responsibilities:

  • Assess and review client needs to ensure appropriate support.
  • Identify and address barriers preventing clients from accessing money advice.
  • Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability.
  • Develop individual action plans tailored to client needs, ensuring dignity and respect.
  • Maintain accurate case records and documentation. 
  • Deliver high-quality money advice services in partnership with key stakeholders.

• Offer tailored support, in clients homes, online and via telephone

What We’re Looking For:

We are looking for individuals with the right skills and attributes, even if you don’t have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply!

Essential Skills & Attributes:

  • Strong people skills – ability to build rapport and communicate effectively.
  • Ability to support vulnerable individuals with multiple and complex needs.
  • Empathy and a non-judgmental approach.
  • Understanding of confidentiality, GDPR, and safeguarding policies.
  • Ability to prioritise tasks and manage workloads effectively.
  • IT proficiency (Word, Excel, email, case management systems).
  • Ability to work independently and as part of a team.
  • Willing and able to travel across Somerset for client appointments.
  • A full DBS check will be required.

Desirable Skills & Experience:

  • Experience in advice, advocacy, or support work (paid or voluntary).
  • Knowledge of welfare benefits, housing, and debt advice.
  • Experience in sectors such as mental health, addiction, housing, or social prescribing.
  • Willingness to train as a DRO (Debt Relief Order) Intermediary.

Ready to Make a Difference? If you’re looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you.

Apply today and start your journey towards empowering individuals and communities through financial resilience! 

Application resources
Organisation
Navigate View profile Organisation type Registered Charity Company size 11 - 20

Our vision is to eliminate social isolation and financial hardship.

Posted on: 18 August 2026
Closing date: 11 September 2026 at 16:05
Tags: Finance, Advocacy, Education, Energy, Engagement / Outreach, Homelessness, Mentoring / Coaching, Wellbeing

The client requests no contact from agencies or media sales.