Based service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Policy and Advocacy Manager will play a central role in advancing IAPB’s engagement at the United Nations during a critical period for global eye health, including the lead-up to and legacy of the Global Summit for Eye Health in 2026. The role will support high-level political engagement, coordination with Member States and UN institutions, and the translation of global commitments into sustained policy momentum beyond 2026.
Scope and Accountability
Work closely with the Head of Global Advocacy and Policy to deliver IAPB’s programme of work at the United Nations and related institutions. This will include:
· Coordinating the UN Friends of Vision Member State group and secretariat, acting as a liaison for Member States and UN Institutions on policy and advocacy initiatives.
· Drafting letters, speeches, policy briefs and briefing materials for United Nations processes and high-level engagements.
· Managing the organisation of advocacy events and strategic engagements at the UN, including high-level briefings, side events, and visibility moments; liaising with senior speakers and government representatives; coordinating promotion; and working closely with communications and events teams.
· Attending global health and development forums and meetings to gather information to support our policy goals and to represent IAPB and the eye health sector.
· Monitoring and analysing relevant activities across the UN system and related institutions, including UN reform processes and post-2030 agenda discussions, to identify policy and advocacy opportunities that advance vision and eye health as a development enabler.
· Supporting the development of advocacy capacity across the eye health sector, including liaising with IAPB members and partners, coordinating shared activities, and producing tools and guidance that support national implementation of global commitments emerging from UN processes and the Global Summit for Eye Health.
· Working closely with IAPB’s Communications, Knowledge and Regional teams, to raise the profile of IAPB messages and advocacy activity, including providing content for internal and external communications.
· Producing project plans, milestones and key outcomes for policy and advocacy initiatives, including multi-year workstreams linked to UN engagement and the Global Summit for Eye Health, for discussion and agreement with the Head of Global Advocacy and Policy and Senior Leadership Team.
· Providing input into advocacy and policy strategies for IAPB and the wider eye health sector.
General
· To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
· To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
Education, Skills & Experience
Knowledge (Education & Related Experience):
Required:
· Graduate degree in related field (International Affairs, Political Science, Public Health)
· 2-5 years of professional experience in advocacy and policy work, preferably in international development and/or health related context
· Knowledge of relevant global development policies and activities, in particular familiarity with the 2030 Agenda for Sustainable Development and emerging discussions on the post-2030 global development framework, and international organization systems, such as the United Nations, World Health Organization etc
· Ability to work in UK/ US Time zone
Desirable:
· Experience with engaging diverse actors in international development, such as government institutions, communities, civil society, NGOs, donors, UN agencies
· Experience supporting or coordinating multi-stakeholder or Member State-led initiatives within the UN system
· Experience coordinating or organizing high-level political events, summits, or global campaigns
Skills Required
· Excellent oral and written communication skills, with the ability to convey complex policy and advocacy messages clearly, concisely, and persuasively to diverse multilateral and diplomatic audiences
· Ability to navigate political and institutional dynamics with discretion, diplomacy, and sound judgement
· Project management skills with the ability to deliver projects on time and within budget and work with a wide range of stakeholders
· Positive, solution-oriented collaborative team player
· Able to take initiative and work independently to deliver key activities.
· Strong ability to collate and present diverse information from varied sources in an engaging format.
· Ability to remote work in a multicultural, global team environment
Corporate Competencies and Key Behaviours:
· Passionate about affecting change at a global level with a deep commitment to the vision, mission and strategic goals of IAPB
· Demonstrates integrity by modelling the IAPB’s values and ethical standards
· Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
· Action orientated
Other Information
· Generous annual leave entitlement.
· Flexible working.
· Employee Assistance Provider.
· Various family friendly policies.
LOCATION:
This role is based in either the US (East Coast preferred) or UK. It will be a hybrid role. IAPB does NOT sponsor work visas, so we will only accept applications from individuals with either a right to work in the UK or US.
To Apply:
Please send your CV and cover letter explaining why you have the suitable skills for this role and confirm where you are based.
Closing date Friday 6th February 2026. IAPB reserves the right to close the vacancy early.
Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.
We request no contact from agencies.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.


The client requests no contact from agencies or media sales.
Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.
We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.
She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).
She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.
Please apply via CharityJob apply, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact the CEO Sam Booth , the office number is available on the website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.
The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.
To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.
To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.
To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.
To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
Manage the Safety and Quality of the Organisation
· Ensure that the service meets all the quality control requirements to remain compliant at all times.
· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.
· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.
· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.
· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.
· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.
· Understand and monitor health and safety in the workplace and in the field.
· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.
· Carry out investigations relating to the quality of the service and use findings to make improvements.
· Be prepared to work flexibly to ensure the safe delivery of the service.
Provide a Good Service to the Client
- Promote the rights of each client and keep their wishes at the centre of their care and support.
- Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
- Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
- Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
- Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
- Keep all information about client and their families secure and confidential.
Leadership
· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.
· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.
· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.
· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.
· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.
· To attend meetings and provide regular reports.
· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.
· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.
· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.
· To maintain professional accountability for:
o care delivered
o care premises and resources
o training and supervisions to staff providing care
· To be accountable and responsible for the provision of care throughout the operational day.
· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.
· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.
· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.
· Demonstrate and lead by example in the delivery of care and effective use of resources.
Staff Management
· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.
· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.
· Manage the effective recruitment, induction, training and performance of the office and field staff teams.
· Identify ongoing training needs and ensure staff are up to date with current best practice.
· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.
· To promote a teamwork approach through strong leadership in an open and friendly working environment.
· Be responsible for the on–call rota.
· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.
· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.
· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.
· Identify own learning needs and take responsibility for own professional development
Additional Information
· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.
· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.
· Confidentiality of residents to be maintained at all times.
· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.
· An understanding of administering medicines.
· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.
· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.
Genuine Occupational Requirement
We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.
Candidate Specification
Essential Criteria
Experience and skills
· Excellent leadership and management skills.
· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.
· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.
· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.
· Experience of care services, risk assessment and person centred care and support.
· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.
· Effective strategic and operational planning of workloads so clients receive the services they expect.
· Financial management including budgetary control.
· Good administrative skills and computer literacy.
· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.
· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.
· Experience of managing the delivery of social care services as a registered manager (desirable).
· This list is not exhaustive and from time to time you may be required to undertake additional duties.
· This job description will be updated from time to time at the discretion of management in response to changing business needs.
Personal attributes
· Caring and compassionate towards people in need of care and support.
· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.
· Strong commitment to non-discriminatory care practice.
· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.
· Dedicated to governance and delivering high quality services.
· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.
· Excellent time keeper and reliable and professional.
Knowledge and understanding
· Good standard of education with good literacy and numeracy skills.
· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.
· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.
· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.
· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.
· Understanding of systems to maintain confidentiality in relation to client, staff and the business.
· Knowledge of health and safety matters in relation to homecare services and risk management.
· Business Management degree (desirable).
Salary and Conditions of Service
The salient features of Conditions are as follows:
You will be automatically entered into the Nest Pension Scheme after three months.
· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.
All appointments are subject to a 6-month probationary period.
Further Information
We operate a no smoking policy.
We confirm our commitment to equal opportunities in all our activities. It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Are you a dynamic finance professional who thrives in a fast-paced, evolving environment?
Goodman Masson are partnered with a prestigious London based organisation to recruit for a Finance Manager. This is a pivotal role for someone who excels at balancing high-level strategic objectives with meticulous attention to detail. You will lead on all month-end processes and ensure the integrity of financial statements during an exciting period of organisational growth and change.
You will ideally be ACA qualified from an audit background; however other backgrounds will also be considered. You will need to be comfortable rolling your sleeves up in a fast-paced environment, as well as dealing with multiple stakeholders at executive level.
The Role:
As Finance Manager, you will report directly to the Financial Controller and oversee the daily operations of the financial service function. You will be responsible for delivering accurate statutory accounts and maintaining robust internal controls.
Key Responsibilities:
- Lead and coordinate the closing process to ensure all entries are posted accurately and on time.
- Oversee accounts payable, receivable, and bank processes, ensuring seamless transaction processing.
- Monitor cash flow, review forecasts, and optimise liquidity.
- Support annual audit processes by liaising with external auditors and ensuring full compliance.
- Utilise accounting system to manage nominal codes and trial balances, while overseeing fixed assets, accruals, and prepayments.
- Foster a collaborative work environment and provide mentorship to the finance team.
Essentials:
- Fully Qualified Accountant (ACA, ACCA, CIMA) or equivalent.
- Strong technical accounting and audit expeirence.
- Ability to work under pressure in fast paced environments.
- Experience improving processes and controls.
Salary is up to £65,000 per annum + Benefits.
Central London based with hybrid working.
Applications are being reviewed on a rolling basis, with interviews being set up immediately. Please apply ASAP to ensure you are considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.
The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.
Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager
Role Description
Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.
Key Responsibilities
CRM implementation, data quality, workflows and reporting
- Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
- Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
- Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
- Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
- Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
- Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
- Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.
Referrals and service administration (trauma-informed)
- Provide practical programme admin support to the service team, as and when possible.
- Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
- Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
- Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
- Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures
Systems, documents and office administration
- Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
- Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
- Arrange meetings and room bookings; take minutes and maintain simple action trackers.
- Order and maintain office and programme supplies, keeping relevant inventories.
- Liaise with IT support regarding wi-fi, hardware or printer issues.
- Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.
Personal Specification
Essential experience and skills
- Experience working in an administrative role, undertaking a variety of administrative duties and providing general office support to a small team.
- Exceptionally strong organisation and prioritisation skills; able to work efficiently, manage competing demands and maintain reliable systems.
- Excellent record-keeping and attention to detail, with a focus on quality and accuracy.
- Strong IT skills and confidence using digital tools (e.g. email, online documents) and databases/CRMs/case management systems.
- Strong understanding of confidentiality, data protection and handling sensitive information professionally.
- Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of individuals and stakeholders.
- Confidence working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
- Comfortable using AI tools productively (or confident in learning quickly), with a clear understanding of appropriate use in relation to confidentiality and data protection.
- Basic analytical confidence (able to pull key data, statistics and summaries for reporting and decision-making).
- Ability to work on your own initiative and with minimal supervision, while being a supportive and colaborative team member.
- A warm, empathetic approach and commitment to trauma-informed, person-centred ways of working with women who may have experienced trauma.
Desirable experience and skills
- Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
- Experience improving workflows and building simple automations/templates to reduce admin burden.
- Experience supporting monitoring, evaluation and learning data capture and reporting.
- Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.
Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.
Before accepting anyone for this role, we will ask you to participate in a Basic DBS check
We support female survivors of abuse, exploitation and displacement, equipping them with the confidence, knowledge and skills for a brighter future.

The client requests no contact from agencies or media sales.
£35,100-£38,390.76 per annum
35 hours per week
Permanent position with a provisional funding end date of September 2026 . All posts will be eligible for consideration under TUPE if contract awarded to another organisation.
The successful applicant will work out of our Newcastle office
The Children's Society has vacancy for a Emotional Health & Wellbeing Service Manager within our RISE Service in Newcastle & Gateshead.
The Rise service, offers evidence-based individual and group interventions in educational settings for children and young people experiencing mild to moderate mental health difficulties, as well as supporting settings to develop their whole school/college approach to mental health.
Your role will be:
-To lead and manage the Mental Health Support Team on a day to day basis
-To enable a safe, quality evidenced based service, the team will require development and there will be specific work to ensure robust integration across early intervention pathways, working alongside community partners and education settings.
-The post holder will lead the team to deliver evidenced based interventions with children and young people in education settings with mild to moderate emotional and mental health problems
In order to be considered for this post you will have to demonstrate that you already have:
Skills
-Knowledge and skills in delivery of high professional care standards in line with legislation and best practice
-The ability to act creatively and respond to new and challenging situations.
-Ability to process information with a solution focused approach
-A positive approach to working with children and young people with a range of difficulties
-Extensive experience leadership and management of diverse teams
-The ability to act on own initiative, supervise others and co-ordinate work.
Work-based Knowledge
-Demonstrable experience of working in CYP emotional wellbeing and mental health services
- To be trained and competent as a manager and education mental health services
- Skills and experience of working with children, young people and families around a range of emotional/Mental health/behavioural/additional health/developmental needs
- Excellent understanding of common mental and emotional health issues that children & young people face, informed by current research and evidence bases.
- Clinical insight into emotional health and mental health pathways within the NHS CYP Mental Health Services.
INFORMATION ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
Benefits
Enhanced Annual leave 28 days length of service extra 2 after 2 5 and 7 goes up to 36 days plus bank holidays.
Free eye test claim back
Pension match contribution up to 8% can op out
Life Assurance death in service 4 x salary gets paid to nominated person.
Cycle to work 39% of bike costs can be spread across the year
770 retailers discounts offered with You Star App.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
For an application pack please visit the web site http://www.childrenssociety.org.uk/about-us/work-us or telephone The Childrens Society Recruitment team on 020 7841 444
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is Midnight on 2nd February 2026.
Interviews dates to be confirmed.
IN1
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Deadline for submitting your application: 12 February 2026
- First screening interviews, remotely: 16 February 2026
- Full interviews in person in central London: 23 February 2026
- Start date: ASAP with consideration given to notice periods
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.
In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.
With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.
This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.
For more information and to apply, please visit our careers page.
Closing date: 5.00pm on Friday, 13 February 2026.
Early applications are strongly encouraged.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Manager (maternity cover)
Hours: 35 hours per week
Contract: 9 to 12 months maternity cover
Salary: £37,800 + 7% pension contribution
Location: mainly remote, with in-person working from a central London location as required
Reports to: Interim CEO
Direct report: line managing a small team of 2 to 3
Is this you? If so, this job may be for you…
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Do you want to make a mark in the first year of a brand new programme?
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Do you have a passion for supporting young people to access professional careers?
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Do you have experience leading learning sessions and events for young people, both online and in person?
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Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role?
About The Brokerage
The Brokerage is an award-winning, social mobility charity. For 30 years, we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. Together with our talented young people and top UK companies, we are breaking down barriers to a more diverse and talented workforce.
Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.
The Team
The Brokerage is starting a new chapter with our Next Gen Talent Career Programme, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.
We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led.
Our Programme
This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working-class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career.
Role purpose and main responsibilities
To lead our work on the Next Gen Talent Career Programme and support our other programmes helping young people (aged 16 to 25) access careers in professional services, banking, insurance and property.
Through our programmes, we help to develop young people so that they are equipped with the professional insights and skills needed for the workplace. We do this via a high-quality curriculum of events, including masterclasses, bootcamps, career coaching and mentoring that involve our corporate volunteers.
The Senior Programme Manager will take the lead on delivering the programme and outcomes across the Next Gen Talent Career Programme; whilst working in a highly collaborative and flexible way alongside our other senior programme managers, career coach and the volunteering and events manager.
Main Responsibilities
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Project manage the Next Gen Talent Career Programme to ensure that participants develop the skills and knowledge needed to access professional careers in Engineering.
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Manage the recruitment process for the Next Gen Talent Career Programme, including advertising the programme to our existing pool of students and wider stakeholders, managing the application and interview process.
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Work with young people, corporates, funders and consortium delivery partners to develop and enhance programme delivery.
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Manage the promotion and delivery of high-quality in-person and online events; facilitating sessions where necessary, working with the career coach, volunteering and events manager and freelance staff.
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Develop engaging programme collateral to maintain relevance and quality, working alongside the communications team and incorporating participant feedback and sector insights
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Manage relationships, communications and briefings for funders, corporate partners and volunteers.
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Oversee and deliver one-to-one guidance for candidates, working with the career coach to ensure their engagement with the programme and to support placement applications.
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Contribute to the retention of all corporate partners by overseeing the creation of engaging, responsive and cost–effective project plans, working alongside the partnerships team
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Set, track and monitor targets and KPIs, working with the interim CEO to ensure programme deliverables are monitored and achieved.
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Provide regular information reports and updates for The Brokerage Senior Management Team, Board of Trustees, funders and consortium delivery partners.
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Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in events and activities for The Brokerage as required.
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Maintain up-to-date records on our CRM system (Salesforce).
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Contribute to the development and implementation of our employer products working closely with the Interim CEO, and relevant team members.
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Line Management of a small team of 2 to 3.
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Lead on discrete tasks outside of day to day job as appropriate.
We are looking for someone with:
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Experience working with young people and building relationships with a range of stakeholders.
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A strong understanding of early careers recruitment/application processes.
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A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.
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Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects.
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The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.
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Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)
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A growth mindset, open to feedback, learning and development
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Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools.
If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!
Other benefits:
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28 days’ paid annual leave (3 to be taken at Christmas) plus Bank Holidays plus one day birthday leave
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Employee Assistance Programme
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A collaborative, diverse, mission-led team that works within a flexible, trust-based environment
How to apply:
Please complete the application form along with an upload of your CV.
Closing date: Friday 13th February 2026 at 12 noon.
Please note that interviews will be taking place on a rolling basis, and vacancies may be filled prior to the closing date if we find the right candidate.
Interview process: We will conduct a two-stage interview process that will include competency and scenario-based questions, alongside practical skills-based assessments.
If you would like to find out more about this role, please get in touch!
The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.
Empower working class, ethnically diverse young people to recognise their strengths, whilst building a dynamic alliance with employers to support them


The client requests no contact from agencies or media sales.
Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership
GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
Key responsibilities:
- Work within the Pathfinder partnership consultation model to identify potential survivors who might benefit from a low intensity psychological intervention.
- Undertake client-centred conversations and assessments which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
- Provide a range of information and support for evidence based, low intensity psychological interventions whilst working within a flexible and person-centred model of care.
- Work closely with other members of the team ensuring appropriate interventions are considered and identify where a transfer of care to an HSP or another pathfinder team member might be required.
- Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
Benefits:
- Flexible working TBC
- Generous annual leave (30 days a year exc. BH)
- Pension contributions
- Reasonable travel expenses
- Free on-site parking
#wellbeing #wellbeing practitioner #psychological wellbeing #psychological wellbeing practitioner #wellbeing #mental health #mental health practitioner #mental health wellbeing #mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Decription
NEON is seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.
With our expansion into a new 5,600 sq ft facility in Vauxhall you will lead on the income generation annually by increased programming, events, room hires and membership to support 7-day-per-week programming and enhanced community reach.
You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by monitoring progress and continually adapting and improving effectiveness to meet changing needs
The postholder will:
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Expand income generation through studio hires, memberships, events, and trading
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Securing sponsorships, multi-year funding, and philanthropic donations
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Develop contracts and partnerships with schools, local authorities, and corporate entities
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Strengthening impact reporting and financial reporting and management
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Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026.
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Role Profile
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Essential Experience and Skills
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5 years plus demonstrable experience of income generation and management, delivering on time and within budget
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Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical
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You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors
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You enjoy working in an entrepreneurial and creative , start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role
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You have resilience to change course and adapt priorities as needed by the business
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You are as comfortable working independently as you are as part of a team
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You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Willing to be based in our studio in Vauxhall
- Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners
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Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets
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Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally
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Ability to think, act and communicate strategically and creatively
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages
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Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.
To remove structural barriers within the arts and creative industries by creating equitable access to training, space, and professional experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.
About St Petrock’s (Exeter) Ltd: St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.
About the role: You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.
You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.
Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.
To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post.. (These can also be emailed to us following the details in the pack).
Closing date for applications: Monday 16th February 2026 at 9am
Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).
St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.
Please see our attached JOB PACK for full details of the role, including a full job description and person specification.
TO APPLY, please include your CV, full covering letter (including the details requested in the job pack).
We will also send you a disclosure form to complete on application, in line with the safeguarding requirements for this role. These documents can also be emailed to us as per the details in the Job Pack.
Thank you for your interest in our work.
Best wishes
We exist to stand with & for people experiencing homelessness. We will not give up until everyone in the Exeter area can enjoy a place to call home.



The client requests no contact from agencies or media sales.


