102 Client services officer jobs

Noah's Ark Children's Hospice is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is an exciting opportunity to join a highly regarded children's hospice at a pivotal stage of its development, taking a leading role in strengthening financial performance, improving organisational effectiveness and helping shape the charity's next phase of growth.

This is more than a traditional Finance Director role. Noah's Ark has undergone significant transformation in recent years, moving from a predominantly community-based service to operating a 24/7 hospice facility at The Ark. The successful candidate will join at a critical point in this journey, with the opportunity to strengthen the finance function whilst working closely with the wider Senior Leadership Team to ensure the charity is making the best possible use of its resources and delivering maximum value for children and families.

For an ambitious, commercially minded finance leader, this is an opportunity to combine strong financial leadership with genuine organisational impact, helping to shape a more effective operating model and contributing directly to the future direction of the charity.

The role

• Partner with the CEO, Senior Leadership Team and Board of Trustees to shape the charity's financial and strategic direction during a period of organisational change.
• Stabilise and strengthen the finance function, ensuring high-quality financial management, robust controls and accurate, insightful reporting.
• Lead the budgeting, forecasting and financial planning process, including modelling different care delivery approaches, investment decisions and longer-term strategic scenarios.
• Support the charity to improve its financial position, identifying opportunities to increase efficiency and ensure resources are being deployed to maximum effect.
• Oversee statutory accounts, external reporting, audit and regulatory requirements, ensuring the charity maintains strong financial governance and compliance.
• Ensure effective management of reserves, investments, cash flow, liquidity, insurance and restricted funds.
• Contribute to the development of the charity's next multi-year strategic plan, bringing commercial discipline, financial insight and a practical focus on delivery.
• Identify opportunities for cost efficiency and productivity improvements across the organisation, working collaboratively with colleagues to turn insight into action.
• Support the design and implementation of new IT and financial systems, ensuring they provide the information and controls required to support an effective organisation.
• Lead and develop a small finance team, setting clear expectations, building capability and creating a culture of accountability and high performance.
• Play an active role in wider organisational leadership, bringing constructive challenge and financial insight to decisions beyond the traditional finance remit.

The organisation

Noah's Ark Children's Hospice provides specialist care and support to babies, children and young people with life-limiting or life-threatening conditions, alongside their families. Its purpose-built hospice, The Ark, opened in 2019 and provides a unique environment where children can receive specialist care, therapy, bereavement support and family services in a safe and welcoming setting.

Rated 'Outstanding' by the Care Quality Commission, Noah's Ark supports families across North and Central London and Hertsmere, delivering care wherever it is needed - in the family home, within the community or at The Ark.

This is an organisation with a warm, supportive culture and a strong commitment to its values of Kindness, Excellence and Courage. It is now looking for a finance leader who can combine that collaborative approach with the confidence to challenge constructively, make difficult decisions and drive meaningful improvement.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong experience leading a finance function.
• Strong understanding of financial controls, governance, audit and statutory reporting.
• Demonstrable experience producing and interpreting high-quality financial information that supports effective decision-making.
• Experience leading and developing teams, with the confidence to set expectations, address underperformance and hold colleagues accountable.
• Excellent communication and relationship-building skills, with the ability to engage and influence senior stakeholders and non-finance colleagues.
• A proactive, hands-on and self-starting appr

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About The Roles

We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Lancashire prison estate.

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons in Lancashire. Please note we have no vacancies in our Greater Manchester, Merseyside and Cheshire prisons.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

An exciting opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

· Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with schools, clients, partners, and key stakeholders including businesses.

You will lead on the sales of our high-quality schools programmes and packages that are delivered by our dedicated schools team, providing meaningful impact to a range of students. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs.

You will identify and close new opportunities with businesses, as well as schools, to meet agreed growth targets.  You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more schools and businesses to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities.

Role purpose and scope

The role has key responsibility for all larger fundraising activities and corporate grants at Swindon Food Collective. This includes high-profile networking with large businesses, PLC's, and corporations, processing commercial grant applications, developing, nurturing, and managing key corporate partnerships and significantly increasing corporate fundraising activities (e.g., sponsorships, developing commercial fundraising pitches, securing commercial grants, and developing a commercial income pipeline).

This exciting role involves undertaking frequent travel to large corporations and businesses (including local, regional or national head office locations) and pitching for sponsorship / presenting significant fundraising opportunities to senior stakeholders. This role will work closely with the Senior Leadership Team and Chair of our Fundraising Committee (Trustee).

Key responsibilities

Lead Corporate Grant Fundraising. Secure Funding Opportunities from Trusts and Foundations

· Develop a new corporate grant funding pipeline, building a database of corporate grant funding opportunities that ultimately helps to recure new revenue.

· Lead, prepare and write new compelling corporate grant applications to secure new funds from Foundations, Trusts, Corporations, etc., track and report organisational progress.

· Ensure timely and high-quality funder reporting and relationship management, developing lasting opportunities with funders.

· Capture and record impact evidence from new funding opportunities to strengthen charity impact reporting and data collection.

Developing New Corporate Partnerships and Sponsorship

· Identify, cultivate and secure new corporate partnerships and sponsorships to attract new revenue into the charity to help support and fund either on-going operational expenditure or crisis support packages.

· Design a corporate partnership package (including defining partner benefits, a corporate presentation pitch to senior board members of prospective funders, and a set of simplified funding options for new partners.

· Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship, supporting ongoing partnership engagement.

· Produce compelling cases for support and pitch materials tailored to different audiences

Philanthropy, Major Donors and Relationship Fundraising

· Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).

· Establish new relationships with relevant stakeholders to encourage legacy donations (e.g., gifts in wills, giving in memory, etc.) providing relevant appreciation support and messaging.

· Support and grow corporate philanthropy opportunities to raise funds for charity projects.

Digital, Fundraising Platforms and Planning

· Build a balanced digital-led fundraising income mix (e.g., corporate, philanthropy, trusts, and community), as well as establishing and managing all digital fundraising platforms on behalf of Swindon Food Collective (e.g., Charities Aid Foundation, Crowdfunder, Fundraise Up, GoFundMe, JustGiving, WhyDonate, EasyFundraising, Spacehive, GiveTap, etc.)

· Develop and deliver an 18-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.

Performance Management, Systems and Compliance

· Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.

· Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.

· Ensure fundraising activity aligns with relevant fundraising standards and ethical practice.

· Awareness of Fundraising Regulator and accreditation process.

General

· Team player and an active supporter of Swindon Food Collective values and culture.

· Ability to work flexibly and creatively, being innovative and supporting new initiatives.

· Happy to assist when appropriate to support other areas of the organisation ad hoc such as occasional support with events, public functions, and team training (as appropriate).

Person specification

Essential

· Proven track record of corporate fundraising and understanding of corporate grant applications and process, highlight previous successes and the potential for Swindon Food Collective.

· Demonstratable experience delivering previous significant income growth for charities through fundraising, partnerships or business development.

· Experience developing and implementing an income generation strategy across multiple streams (e.g., corporate, trusts, major donors, individual giving).

· Familiarity with the majority of Digital Charitable Platforms and demonstratable previous successes.

· Commercial acumen: confident with budgets, forecasting, KPIs and ROI monitoring.

· Experience acquiring funding via Charitable and Corporate Foundations

· Strong relationship-building and influencing skills with senior stakeholders.

· Excellent written skills (cases for support, bids, grants, proposals, reports).

· Ability to work at pace in a small charity and be both strategic and hands-on.

· High integrity and commitment to ethical fundraising and data protection.

Desirable

· Experience of significant corporate funding raising gather from charities involved with addressing food poverty, social welfare or a comparable community-based charity environment.

· Experience presenting to Trustee Boards and Sub-Committees and working effectively with trustees.

Key performance indicators (KPIs)

· Income: delivery of phased substantial new corporate income over a 24-month timeline. Generation and management of corporate prospects and on-going presentation of corporate propositions to secure new commercial funding and sponsorships.

· Pipeline health: value, stage progression, conversion rate and stewardship actions completed.

· Diversification: growth across multiple funding streams and clients to reduced dependency on any single source.

· Quality: strong donor retention/renewal and positive stakeholder feedback.

· Governance: timely reporting and full compliance with GDPR and fundraising standards.

Thank you for your interest and consideration in applying for this position. If you want a challenge and to help keep a vital foodbank service in Swindon financially viable, this is the job for you!!

Data Protection and Operations Manager

Help shape the operational excellence of a vibrant Diocese

We are looking for an experienced and motivated Data Protection and Operations Manager to lead and develop the operational services that support our mission and ministry across Sussex.

Position: Operations Manager

Location: Hove/Hybrid

Salary: £38,074 per annum (pro-rata FTE £47,592pa)

Hours: Part-time, 30 hours per week (flexitime available)

Contract: Permanent

Closing Date: 4th October 2026

Interview Date: Hove on 14th October 2026

About the Role

This is a varied and rewarding leadership role, responsible for ensuring the effective management of Church House operations. Working closely with senior leaders across the Diocese, you will play a key role in driving continuous improvement, promoting excellent customer service and ensuring robust governance and compliance.

Reporting to the Deputy Diocesan Secretary, you will provide leadership to a small team responsible for governance and central support services. You will oversee the smooth running of Church House, manage facilities and operational contracts, lead on health and safety, and act as the Diocese's Data Protection Officer.

Key responsibilities:

• Lead and develop operational and support services across Church House
• Manage facilities, suppliers, contracts and operational budgets
• Act as Data Protection Officer and lead on GDPR compliance, including Subject Access Requests
• Oversee information governance, records management and organisational systems
• Maintain and develop business continuity and risk management processes
• Manage organisational policies and complaints administration
• Support the Diocese's digital development through Microsoft 365, automation and AI-enabled solutions
• Coordinate operational arrangements for major diocesan events and conferences

About You

We are looking for someone who combines strong operational expertise with excellent leadership and relationship-building skills.

You will have:

• Experience of successfully leading and developing staff
• Knowledge of data protection legislation and information governance
• Experience of information management, organisational systems or database administration
• Experience of facilities, supplier or contract management
• A track record of managing multiple priorities and projects simultaneously
• Excellent organisational, communication and problem-solving skills
• Strong digital literacy, including Microsoft 365 applications
• The ability to handle sensitive and confidential matters with diplomacy and discretion
• You will be proactive, collaborative and adaptable, with a commitment to supporting the work and mission of the Church of England.

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Data, Data Protection, Operations, Data and Operations, Data Protection and Operations, Governance, GDPR, Data Manager , Data Protection Manager , Operations Manager, Data and Operations Manager , Data Protection and Operations Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Senior Homelessness Prevention and Recovery Worker

We are seeking an experienced homelessness professional to provide intensive, trauma-informed support to people facing rough sleeping and housing instability.

Position: Senior Homelessness Prevention and Recovery Worker
Location: Charnwood, Leicestershire, with remote and community-based working
Salary: £27,110
Hours: Full-time, 37 hours per week
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an exciting opportunity to help shape a new service supporting people who are sleeping rough, have experienced repeated or long-term homelessness, or are at immediate risk of returning to the streets.

Managing a small caseload of approximately six to eight people, you will provide intensive, flexible and relationship-based support. You will work alongside each person to secure and sustain suitable accommodation, overcome barriers and develop greater confidence, independence and community connections.

Key responsibilities include:

• Completing strengths-based, trauma-informed assessments and personalised support plans
• Supporting people with housing, benefits, budgeting, household essentials and daily living skills
• Helping individuals access health, mental health, substance use and other specialist services
• Working with local authorities, housing providers, landlords and community partners
• Responding appropriately to safeguarding concerns, risks and crises
• Undertaking outreach, home visits and community-based appointments
• Maintaining accurate case records and contributing to service monitoring and evaluation
• Advocating for clients and coordinating effective multi-agency support

Some occasional evening and weekend work may be required.

About You

You will have experience of supporting adults affected by homelessness, rough sleeping, housing instability or multiple and complex needs. You will understand homelessness legislation, housing options, tenancy sustainment and adult safeguarding.

You will be confident completing assessments, developing support plans and working collaboratively with housing, health, social care and other agencies. An understanding of trauma-informed, psychologically informed or recovery-focused practice would be an advantage.

Patient, resilient and non-judgemental, you will be able to build trusting relationships with people who may have experienced trauma, exclusion or repeated disengagement from services. You will combine persistence and flexibility with sound professional boundaries and effective risk management.

A full driving licence and access to a vehicle, or another reliable means of travelling throughout Charnwood and Leicestershire, is required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity working to tackle homelessness and help local people build safer, more stable lives.

The organisation offers a collaborative and supportive working environment, additional holiday, flexible working and training from day one. You will be encouraged to develop your skills while contributing to a service designed to create meaningful and lasting change.

Other roles you may have experience of could include Homelessness Support Worker, Senior Support Worker, Housing Support Worker, Rough Sleeper Outreach Worker, Tenancy Sustainment Officer, Recovery Worker, Resettlement Worker or Complex Needs Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.

Summary

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.

We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.

We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

The role

Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.

As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.

It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.

Finance

• Owning Impact Ops’ bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions

Company secretarial & compliance

• Confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers’ liability

Payroll

• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds

Contracts & client administration

• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes

HR administration

• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You’ll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on and we’d rather be honest about that than have you discover it in month two
• Strong judgement about confidentiality and discretion — you’ll see everything
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis — not required for the role as scoped, but useful as it develops

Compensation & logistics

• Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates.
• Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO, and the trust-level nature of the work benefits from face-to-face time.
• Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference
• Start date: 1 December 2026 preferred, but we’re flexible for the right person — a Q1 2027 start is fine if you have a longer notice period
• Application deadline: 11 October 2026

Growth & Progression

We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.

We’re looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks’ paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule (with some overlap with colleagues as needed); remote workspace covered if needed
• Generous vacation: 25 days’ holiday per year plus public holidays — we encourage you to use the full allowance
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

How to apply

To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience. 

We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.

Are you passionate about helping others? Do you want to make a difference to the lives of vulnerable families? Have you considered working in the Charity Sector and are you passionate about supporting Volunteers? If so, we want to hear from you!

Home-Start Medway is a well-established Charity which has been supporting parents with children aged 0-5 years since 1987. Our ethos is simple and clear, ‘To be there for parents when they need us the most because childhood cannot wait’.

It's an exciting time to join our growing team. Having been identified as a leading light amongst Home-Starts and recently received the Kent Charity Award for best use of volunteers and the Queens Award for Voluntary service, we are now looking for a new Volunteer Co-ordinator.

The Volunteer Co-ordinator is responsible for the recruitment, training and supervision of Volunteers who provide 1-1 support to parents / carers of children aged 0-5 years, sometimes providing direct support themselves.

Job Title: Volunteer Co-ordinator

Employer: Home-Start Medway (Charity no: 1108057)

Location: Medway

Hours of Work: Part time and Full time hours considered

Salary: £26,355 – £29,190 per annum dependant on experience

Responsible to: CEO

Main Responsibilities

· Work co-operatively with other team members to recruit and train volunteers and maintain a satisfactory level of available volunteers to meet demand.

· Manage a case load of families who are referred to the Scheme, matching them with appropriate volunteers and overseeing this support.

· Work with partners to review and design the volunteer training courses so that they include specialist models as identified by client need.

· Ensure essential records and checks for volunteers are accurate and up to date.

· Match appropriate volunteers with families and introduce them / monitor support.

· Provide support and supervision to volunteers that are working with families on your caseload.

· Provide regular bulletins / newsletters to volunteers and potential volunteers to retain enthusiasm and motivation.

· Develop and facilitate Volunteer social events and support meetings.

· Maintain accurate records of the support provided for families on our database system.

· Support parent to enrich their living environments by applying for grants for white goods or furniture when needed.

· To refer to and / or work in partnership with other agencies and service providers as and when required.

· To model age appropriate play activities to parents/carers and offer a range of strategies and activities to manage behaviour and assist child development.

· Signpost families to parenting groups that can support them such as the Solihull course or Incredible Years.

· Signpost parents / carers to relevant services to ensure they have the necessary provisions to meet their child/ren’s needs.

· Maintain and improve competencies through continuous professional development.

· To attend regular supervision meetings and annual appraisal.

· Work co-operatively with Management to support the preparation of the monthly, quarterly and annual reporting requirements.

· To contribute to the effective day to day operation of Home-Start Medway in accordance with governing documents, standards and methods of practice, Home –Start agreement and Quality Assurance standards.

· To keep efficient, accurate and confidential records, including statistics collection and collation. This would include the use of evaluation tools to enable us to evidence the impact of our work.

· To work within all Home-Start’s policies and procedures including: Confidentiality, Safeguarding Children Policies and Procedures and Health and Safety Policies.

· Be flexible and carry our other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.

· To work within the ethos of Home-Start and have high standards of practice. The need to respect confidentiality is paramount, as is a mature and flexible approach to the work.

This role is a permanent post. You will be based at our office in Strood although will be required to work across the Medway area. As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:

· 30 days annual leave (including 8 Bank Holidays)

· 2 days special leave days per year

· Birthday leave day

· Free tea and coffee provided in the office

· Pension contribution of 3%

· Christmas staff appreciation token

· Annual pay reviews

· Employee Assistance Programme (EAP) via D.A.S

· Access to the Charity Worker Discount Scheme
Access to a reduced-price local gym membership

Home Start Medway is committed to creating a safe and supportive environment for children, families, staff and volunteers. As part of our safer recruitment process, the successful applicant will be asked to complete relevant pre employment checks, including an enhanced Disclosure and Barring Service check, satisfactory references, right to work checks and verification of qualifications and employment history. All staff are expected to share our commitment to safeguarding and to follow our safeguarding policies and procedures.

Hours of Work:  37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility

Location: Hybrid-working; head office is in Cardiff however the successful applicant can be based anywhere across Wales as we have offices in multiple locations. 

Purpose of Role

We are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work. Working closely with the Trust & Foundation Fundraising Manager and colleagues across the organisation, the successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding and reporting impact to funders to maximise future support.

Main Duties & Responsibilities

• Work with operational teams to develop funding applications to meet agreed income targets to help fund core activities and priority projects.

• To develop and maintain a list of suitable, well researched prospects and ensure that opportunities for funding are not missed by maintaining a suitable pipeline.

• Regular review of income pledges and received, and the funding pipeline, reporting progress and risks to manager.

• Liaise with relevant project staff to coordinate and submit monitoring and evaluation reports to funders.

• Ensure all reporting requirements are met in line with agreed deadlines.

• To ensure that all relevant administration is recorded accurately on the fundraising CRM and shared team databases.

• To monitor payment dates and ensure payments are received when expected.

• Build and maintain relationships with funders, helping them to understand the impact of their support.

• Support the Contracts and Planning Team with other duties as required, contributing flexibly to wider team priorities and organisational needs

This role is subject to a Basic DBS disclosure.

Ataxia UK Research Manager

This is a part-time 12 month fixed term maternity cover post 

Salary: £44,000 pa pro-rata 

Conditions: 25 days annual leave pa pro-rata (not including Bank Holidays)

5% employer contribution to a personal pension plan. 

Hours: 21 hours pw with provision for flexible working in line with Ataxia UK’s policy.  Some out of hours work may be required for which time off in lieu will be granted. 

Location: Hybrid working between home and office: Ataxia UK Office, 12 Broadbent Close, London N6 5JW.

Reporting to: Director of Research 

About Ataxia UK 

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team,  and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping people affected by ataxia across the UK live well with their condition. Our Helpline and Advocacy services provide information, and one-to-one support on a range of issues, while our Community Engagement services deliver activities, events and volunteering opportunities that bring the ataxia community together and help reduce isolation. 

Job Description 

Research:  

The post-holder is expected to gain an understanding of the ataxias, keep updated with developments in the ataxia research area, and liaise effectively with researchers and other stakeholders. 

Research Grants Programme:

• To support the Director of Research in implementing Ataxia UK’s research strategy 

• To manage the Research Communications Officer in implementing the peer review process (e.g. by identifying/ liaising with peer reviewers and keeping a database of potential peer reviewers) 

• To support the Scientific Advisory Committee by attending meetings, and manage the Research Communications Officer providing papers and writing minutes 

• To liaise with researchers funded by Ataxia UK

Global collaborations: 

• To represent Ataxia UK or stand in for the Director of Research on research projects (eg: representing the patient perspective) 

• To manage the meetings of the Pharma Strategy Advisory Group 

• To support the Director of Research in working with pharmaceutical and biotech companies to advance ataxia research 

• To assist the Director of Research in other research related-initiatives where required 

Research communication: 

• To manage the Research Communications officer in communications to people affected by ataxia (via Ataxia UK’s magazine, e-newsletter and website) 

• To represent Ataxia UK at ataxia meetings/conferences, write reports and do oral presentations 

• To assist in the organisation of Ataxia UK’s Research conferences 

• To make presentations to communicate research advances to people with ataxia and their families at Ataxia UK’s conferences

Support for people with ataxia: 

• To support Ataxia UK’s Helpline team to respond to research enquiries from people with ataxia 

• To manage Ataxia UK’s Internal Ethics Committee 

Improving healthcare:

• To coordinate annual reviews of current Ataxia Centres, and accreditation reviews of new Ataxia Centres 

• To coordinate the Ataxia Grand Rounds programme 

• To manage the updating of Ataxia UK’s Medical Guidelines and similar publications 

• To support the Director of Research in the development of new projects and policy work aimed at improving the healthcare of people with ataxia as required

Other: 

• Participate in supervision, and staff meetings as required 

• Undertake professional development and training 

• To manage the Research Communications Officer

• Comply with the data protection regulations, ensuring that information on clients, supporters, employees and volunteers remains confidential

• Implement Ataxia UK’s health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all staff and volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required 

• Administer and organise own work to ensure that it is accurate and meets quality targets, agreed deadlines and reporting requirements 

• Take responsibility for personal learning, training and development, and support the learning and development of others and the whole organisation 

• Work to embed a culture of inclusion and collaboration, within and beyond Ataxia UK 

Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes. 

Person specification 

Qualifications and experience 

• Degree and higher degree in a relevant biological science or in medicine (PhD desirable) 

• Experience of working in a research environment, in a hospital or for a medical research charity

Essential Skills  

• Ability to write clear, concise, accurate English

• Ability to communicate effectively with both researchers and lay people 

• Ability to do oral presentations to large audiences

• Ability to work independently

• Excellent organisational skills

• Ability to use Microsoft Office packages

• Ability to maintain databases and generate reports

Perspectives  

• Support for the ethical use of animals in medical research and human embryonic stem cell research 

• Commitment to diversity and inclusion and knowledge and understanding of the barriers faced by people with a disability 

Personal qualities 

• Flexible approach to work 

• Adaptable to changing working hours to support work with international partners

• Willing to travel nationally and internationally with overnight stays 

Benefits of working for us 

• 25 days annual leave pro rata (rising to 30 with a length of service) 

• Extra holiday day for your birthday 

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Enhanced maternity and co-parental leave 

• Cycle to work scheme 

• Training and development opportunities 

Accredited Living Wage Employer

• Provide strategic leadership for Governance across the Group
• Advise around governance matters, governance assurance and best practice

About Our Client

Founded in 2000, the Calico Group has grown from a small housing provider into an award-winning group of specialist companies and charities. More than 1000 staff have joined us on our journey, and together we work with a shared purpose: to make a real difference to people's lives.To do this, each part of The Calico Group has its own specialism and expertise. Together, we've established a track record across the North-West for providing a complete community service that includes housing, healthcare, support, employability, and construction.

Job Description

Head of Governance
North West England (Burnley)

Role:

• Provide strategic leadership for governance across The Calico Group, ensuring governance arrangements support organisational objectives, effective decision-making and strong accountability.
• Provide strategic advice to Board Members, Executive Directors and senior leaders on governance matters, governance assurance and best practice.
• Ensure appropriate governance support, oversight and assurance arrangements are in place across the Group, Calico Homes, Syncora and Ring Stones
• Provide strategic oversight of governance services delivered to Group Board, subsidiary Boards and Committees.
• Oversee Board effectiveness reviews, Board member recruitment, succession planning, induction, development and appraisal arrangements, ensuring continuous improvement in governance capability.
• Lead the development of governance assurance methodologies, standards and reporting frameworks used across the Group.
• Provide leadership, direction and professional development to the Governance Team.
• Actively contribute towards organisational decision-making, strategic planning, policy development, business improvement and the achievement of corporate objectives.
• Represent the Group on governance matters with regulators, external reviewers, governance networks, professional bodies and sector partners where appropriate.

The Successful Applicant
Essential:

• Demonstrable experience of managing Board and Committee meetings
• Strong working background within a senior governance or company secretarial role
• Outstanding stakeholder engagement and influencing skills
• Demonstrable background of advising Senior Stakeholders around Corporate Governance matters
• Excellent governance experience from within a regulated sector
• Brilliant people management experience
• CGI Qualified, Legal, or similar

Desirable:

• Knowledge of the NHF Code of Governance, the Charity Code of Governance, and the Wates Principles.

What's on Offer

• Salary: £57,000 + benefits
• Location: Burnley
• Hybrid working: example 2 days per week in the office
• Advert close date: 23rd September

Interview Process:

• First stage interview: Wednesday 7th October 2026 (online)
• Second stage interview: Tuesday 13th October 2026 (face to face)

Impact and Evaluation Manager

The Impact and Evaluation Manager will build on and shape an evolving charity impact measurement framework.

This role is ideal for someone who is passionate about building an evidence-based culture, integrating both data-driven insights and qualitative narratives to enhance outcomes for young people.

You will be working for a charity that transforms the lives of care-experienced young people through employment targeted interventions. 

Position: Impact and Evaluation Manager

Location: London Waterloo/Hybrid (2 days in the office for full time and 1 day for part-time staff)

Salary: £40,000 – £45,000 FTE, pro rata for part-time hours

Contract: Maternity cover, fixed-term for 12 months, with potential for extension

Hours: Full-time 37.5 hours per week (part-time considered)

Benefits: 27 days annual leave plus public holidays, 4% employer pension scheme contribution, professional development opportunities, individual professional development allowance and access to a Health Assured Employee Assistance Programme (EAP).

Closing Date: 30th September 2026

Interview Date: w/c12th October 2026

Start Date: from late November

About the Role

Your work will capture the effectiveness of the wide-ranging services and strengthen the evidence base that reflects the lived experiences of the young people the organisation supports. Reporting to the Director of Fundraising, Policy, Communications & Impact, you will be part of a dynamic team contributing to sector leadership by benchmarking practices, identifying emerging trends, and strengthening the advocacy work.

As maternity cover, you will build on strong foundations already in place, maintaining momentum across impact and evidence work while bringing your own expertise and ideas to its continued development.

Main duties and responsibilities include:

• Impact Measurement & Continuous Improvement
• External Research and Evidence Building
• Strategic Insights and Reporting
• Advocacy and Policy Influence
• Youth Voice and Continuous Improvement

By combining internal evaluation with sector-wide research, you will amplify the voices of care-experienced young people, ensuring their experiences drive meaningful change in the programmes and beyond.

About You

We are looking for someone with proven experience in impact measurement, evaluation, and research, preferably within the charity sector.

You will have:

• Strong analytical skills, with proficiency in qualitative and quantitative research methods including use of survey software (such as Qualtrics, SurveyMonkey or similar)
• Proficiency in using Excel to clean, manipulate, and analyse data.
• Demonstrated ability to design and implement evaluation frameworks, in collaboration with programme users and stakeholders.
• Excellent communication skills, with the ability to present complex data as actionable insights through engaging reports, infographics, or dashboards.
• Strong project management skills and the ability to balance multiple priorities.
• Familiarity with GDPR and data protection best practices in research and evaluation.

If you are passionate about understanding what works, using evidence to drive meaningful change, and ultimately improving outcomes for care-experienced young people, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role. CV should highlight your relevant skills, experience, and achievements (max 2 pages) – In your covering letter, please tell us:

• What motivated you to apply
• How your experience in impact measurement and evaluation aligns with this role.
• An example of when you used data to influence decision-making or improve a programme.
• How you ensure data is presented in a way that engages diverse stakeholders (e.g., programme directors, funders, policymakers).

You may have experience in roles such as Impact, Impact and Evaluation, Impact and Evidence, Evidence and Evaluation, Impact Manager, Impact and Evaluation Manager, Impact and Evidence Manager, Evidence and Evaluation Manager, Senior Impact Officer, Senior Impact and Evaluation Officer, Senior Impact and Evidence Officer, Senior Evidence and Evaluation Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Macclesfield.

Position: 000052 Stroke Association Support Coordinator

Location: Home-based, Macclesfield, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Part-time, 28 hours per week

Salary: Circa £22,600 per annum (FTE circa £28,300 per annum)

Contract: Fixed term contract until 31 March 2027. Our services are contracted. We currently have funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 11 October 2026

Interview Date: First round interviews 16 October 2026. Second round interviews 22 October 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Engagement Officer, Community Engagement Officer, Peer Support, Health Support Officer, Community Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Senior Youth Worker, Employability and Enterprise

We are seeking a Senior Youth Worker to build and lead an employability and enterprise programme, creating meaningful opportunities and pathways for young people.

Position: Senior Youth Worker, Employability and Enterprise
Salary: £31,000 to £33,000 per annum, depending on experience
Location: Edgware, London
Hours: Full-time, 40 hours per week, including regular evenings and weekend work

Contract: Fixed term for one year. This is a funded position and the aim is to extend the term of employment if funding is renewed
Closing date: 9th October 2026

About the role

This is an exciting opportunity to build, develop and lead an Employability and Enterprise programme for young people aged 13 to 19, and up to 25 for those with additional needs.

You will develop a mix of universal and targeted activities, helping young people explore their aspirations, build practical skills and progress towards employment, education, training, volunteering and enterprise.

Enterprise will form an important part of the programme, including engaging younger members aged 13 to 15 through practical projects, enterprise challenges and activities that develop confidence, teamwork, problem-solving and business skills.

A key responsibility will be establishing and leading a daytime targeted NEET programme for young people who are not in education, employment or training, are at risk of becoming NEET, or face barriers to progression. You will provide one-to-one and small-group support and help young people identify meaningful next steps.

You will also build employer and corporate partnerships that lead to genuine opportunities, including work experience, mentoring, workplace visits, employer-led workshops and career insight sessions.

As a Senior Youth Worker, you will also:

• Act as Session Lead or Duty Manager when required
• Support the smooth running of wider youth sessions
• Act as a Senior Safeguarding Practitioner, responding appropriately to concerns
• Support positive behaviour and restorative approaches
• Build trusted relationships with young people
• Monitor engagement, progression and programme outcomes

About you

You will have substantial youth work experience and experience of leading activities and managing projects. You will understand employability and education, employment and training pathways and be confident developing a programme rather than simply delivering an established service.

You will be an excellent communicator who can engage young people from different backgrounds, including those facing barriers to education or employment.

You will also bring strong safeguarding awareness, organisational skills and the ability to develop effective relationships with employers and external partners.

About the organisation

You will join a vibrant youth organisation committed to raising young people's aspirations and creating opportunities for them to thrive.

The organisation provides a safe and inclusive environment where young people can access activities, support and positive relationships.

The role requires flexibility, including regular evenings and approximately one weekend session per month. An enhanced DBS check is required.

Other roles you may have experience of could include: Senior Youth Worker, Youth Employability Lead, Employability Programme Lead, Youth Programme Lead, Youth Worker, Youth Employment Adviser, NEET Support Worker, Employability Officer, Youth Engagement Officer, Employment and Training Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.