Counselling jobs in Harlow, essex
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South East London Mind has been delivering a young person’s counselling service to students at Southwark College for several years.
As a College Counsellor, you’ll provide an age-appropriate counselling service that allows the students to explore their mental health and wellbeing, along with the socioeconomic factors that impact this. You’ll manage a caseload of students, triaging new clients to the service, coordinating the waiting list and capturing data and outcome measures on a CRM database.
We are looking for someone with a professionally recognised diploma in Counselling or Psychotherapy who has experience of providing counselling to young people aged 14 upwards. As you’ll be working closely with pastoral staff on-site, an ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
The role will require you to:
- Offer age-appropriate counselling sessions, including assessments and risk assessments. Where appropriate, provide clients with information about, and signposting to, other services
- Work with teachers and pastoral staff to ensure that the students are triaged and the relevant level of care and support is offered
- Work closely with the school to raise & report any safeguarding concerns in accordance with the schools and SEL Minds Safeguarding Policies
- Liaise where appropriate with other SEL Mind staff, school/college staff or agencies including local statutory and voluntary sector professionals and organisations
- Regularly communicate with other SEL Mind college counsellors and college safeguarding team to keep abreast of key themes, issues and needs across the service and collaborate to address these
- Attend regular clinical supervision, group clinical supervision, and line management to ensure effective therapeutic interventions
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Wednesday 8th July
Likely interview date: Monday 20th July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Full-time, permanent | c£42,000 | Remote, UK-based | Rotational shifts including evenings, weekends and overnight work
Be there in the moments that matter most
We're looking for an experienced, compassionate and clinically confident Senior Psychological Therapist to join our growing Crisis Line team.
This is a unique opportunity to work at the frontline of crisis care, supporting members of the fire services community through some of their most difficult moments and helping them find a path forward. As a senior practitioner, you'll use your expertise to assess complex presentations, manage significant risk and provide immediate psychological support when it matters most.
About the role
As a Senior Psychological Therapist (Crisis Line), you will respond to individuals experiencing acute emotional distress, suicidal ideation, self-harm risk and other urgent mental health crises. Working remotely as part of a rotational shift pattern, you'll provide calm, focused and compassionate support through telephone, online chat and digital platforms.
Using advanced clinical skills and evidence-based approaches, you will assess risk, formulate safe and effective interventions, and support individuals to move from crisis towards safety and stability.
You will:
- Provide autonomous crisis assessment and immediate psychological intervention for people presenting with complex or escalating risk
- Conduct structured risk assessments and respond to suicide risk, safeguarding concerns and urgent mental health needs
- Develop collaborative safety and risk management plans
- Deliver support through telephone, online chat and digital platforms
- Contribute to clinical decision-making, escalation processes and safeguarding responses
- Work collaboratively with colleagues and external partners to support effective care pathways
- Maintain accurate, timely and high-quality clinical records
- Participate in supervision, reflective practice, service development and continuing professional development
About you
You will hold a Level 5/6 qualification in psychological therapy, counselling, psychotherapy or a related discipline, or have equivalent professional experience, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience of supporting people experiencing emotional distress, crisis or complex mental health needs, with strong skills in risk assessment, safeguarding and brief psychological intervention.
We're particularly interested in people who can remain calm and effective under pressure, make sound autonomous clinical decisions, communicate with compassion and clarity, and work confidently within structured clinical frameworks in a remote, shift-based service.
Experience in crisis helplines, acute mental health services, emergency services, suicide prevention, trauma-informed practice or digital service delivery would be an advantage.
Working arrangements
This is a fully remote, UK-based role delivered through a rotational shift pattern, including evenings, weekends and overnight working.
The role includes participation in the senior clinical escalation on-call rota, with a requirement to provide a minimum of six weeks of cover each year.
Occasional national travel may be required.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by making a meaningful difference to people at moments of crisis, and you have the clinical expertise, resilience and values to thrive in this role, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Remote (UK-based)
Full-time, Permanent
£45,000 – £50,000
Lead the service. Be there in the moments that matter most.
We're looking for an experienced, compassionate and confident Crisis Services Manager to lead our growing Crisis Services team.
This is a unique opportunity to combine strategic leadership with frontline clinical expertise, helping shape the future of crisis support for members of the fire services community. You will play a pivotal role in ensuring people experiencing acute emotional distress receive safe, effective and compassionate support when they need it most.
About the role
As Crisis Services Manager, you will provide clinical and operational leadership across our crisis support services, ensuring the delivery of high-quality, evidence-based care. You will lead a team of skilled clinicians, oversee service quality and governance, and help drive the continued development of our crisis provision.
Alongside leadership responsibilities, you will provide expert guidance on complex and high-risk cases, supporting clinicians to deliver safe and effective interventions while maintaining a small caseload of individuals with complex needs.
You will:
- Provide visible clinical leadership across a 24/7 crisis service
- Support decision-making for complex, high-risk and safeguarding cases
- Offer expert consultation, risk assessment and escalation support to clinicians
- Maintain a small caseload of complex or high-risk service users
- Lead, supervise and support a team of crisis clinicians
- Foster a culture of reflective practice, learning and continuous improvement
- Lead service development initiatives informed by data, outcomes and best practice
- Ensure robust quality assurance through audits, case reviews and governance processes
- Act as a safeguarding lead within psychological services
- Build and maintain effective relationships with NHS, Fire and Rescue Services and other partner organisations
- Contribute to organisational strategy, reporting and service development activity
About you
You will hold a Level 6/7 qualification in Counselling, Psychotherapy, Psychology or a related discipline, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience working within crisis, mental health or psychological services, together with a proven ability to lead teams, manage risk and deliver high-quality, person-centred care.
We're particularly interested in people who can provide calm and decisive leadership, support others to perform at their best, and maintain a strong focus on quality, safety and continuous improvement in emotionally demanding environments.
You will have:
- Significant experience within crisis, mental health or psychological services
- Strong leadership and people management experience
- Advanced skills in risk assessment, safeguarding and crisis intervention
- Experience delivering psychological therapies and supporting or supervising clinicians
- Excellent communication and stakeholder engagement skills
- A commitment to evidence-based practice, service quality and clinical excellence
Experience working with trauma-exposed populations, uniformed services personnel, or within the charity sector would be an advantage.
Working arrangements
This is a fully remote, UK-based role with occasional national travel.
The role includes participation in the senior clinical on-call rota, with a requirement to provide a minimum of eight weeks of cover each year. Occasional shift working may also be required to support frontline service delivery.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Why join us?
This is an opportunity to lead a service that makes a genuine difference during some of life's most difficult moments.
You'll join a values-led organisation committed to delivering safe, structured and evidence-based crisis support, with a strong focus on clinical quality, reflective practice, learning and staff wellbeing.
Our services are built around collaboration, compassion and continuous improvement, ensuring both our service users and our colleagues receive the support they need to thrive.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by leading high-quality crisis services, supporting clinical teams to deliver exceptional care, and making a meaningful difference to people at moments of crisis, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Are you passionate about building strong, consistent brands that make a real difference?
We are looking for a Brand Officer to help deliver Dogs Trust’s new brand strategy, ensuring our brand is applied consistently across all channels to enhance awareness, value, and impact. You’ll support asset application, brand development and brand roll-out projects while collaborating with the Brand Lead, Marcomms, Fundraising and stakeholders across the charity.
What does this role do?
As a Brand Officer, you will:
- work closely with the Brand Lead and two other Brand Officers to deliver, develop and embed the new brand strategy across the organisation,
- manage specific stakeholder projects, creating engagement with the brand and timely delivery of their priorities,
- manage day-to-day relationships and ways of working with stakeholders, suppliers and agencies,
- act as brand ambassador and expert, adding value to projects across the organisation.
This role is a fixed term contract until December 2026. Interviews are provisionally scheduled for week commencing 20th July 2026, and will take place on Teams.
Could this be you?
You will be proactive and collaborative, with experience in brand-related roles, ideally delivering successful brand rollouts across branded environments. With a solid understanding of brand principles, strong communication, and project management, you’ll work confidently with colleagues and external partners to deliver high-quality results. Creative, detail-oriented, and passionate about creating impactful and accessible work, you’ll have the enthusiasm and creativity to help strengthen and protect the Dogs Trust brand.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
CONTEXT
An estimated 12,000 men are raped every year and 76,000 sexually abused or assaulted. Yet just 4% of men will tell someone. Of those who do, it takes on average 26 years to do so.
Survivors UK provides specialist support to (cis and trans*) men and boys, and to non-binary people, who have been raped, sexually assaulted or abused. Our aim is to help any man, boy, or non-binary person, to have the confidence to tell someone what’s happened to them, and to know that it’s OK to seek help. When they do, we want to ensure they have access to the right support so they can deal with the impact of their experiences.
We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open till 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.
In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic groupwork, available till 9pm six days a week. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.
ABOUT THE ROLE
This is an exciting role at Survivors UK which combines counselling and practical support, specifically to the (circa) 150 people who refer themselves for individual counselling with us each year. You will work specifically with young people aged 13+ and people from Black, Asian and Multi-Heritage communities who have experienced sexual violence.
The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.
Main responsibilities include:
- Provide counselling and practical support interventions to boys, men, trans people and non-binary people from the BAM community who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
- Deliver counselling interventions by phone, video calling and face-to-face with clients 13+ years old.
- With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
- An ability, interest and commitment to working and developing a therapeutic approach that is culturally attuned to Black, Asian and Multi and Dual Heritage clients.
- Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
- Support the monitoring and reporting to funders on the development and delivery of the service.
This post is subject to an enhanced DBS Clearance
PURPOSE
- Provide counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
- Collaborate with clients to discover what their needs are from our service
- Support the monitoring and reporting to funders on the development and delivery of the service.
KEY OUTCOMES
- Survivors who are highly vulnerable and distressed will have access to a service that meets their needs, with improvements in their overall health and wellbeing.
- A reduction in harmful behaviours, such as less suicidal ideation, reduced drug & alcohol use, reduced incidences of self-harm.
- Survivors who are leading chaotic lifestyles report feeling more stable, better able to cope and better supported.
RESPONSIBILITIES
- Service Delivery
- Deliver counselling interventions by phone, video calling and face-to-face
- Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
- With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
- Provide regular and timely communications with clients so that they are encouraged to remain with the service.
- Attend clinical supervision.
- Liaison and Promotion
- Maintain good working relationships with other support services associated with the client.
- Monitoring, evaluation and dissemination
- Collect and accurately record one-to-one contact data, including presenting issues, client notes, socio-economic demographics, using Survivors UK Salesforce database.
- Monitor individual client’s progress through the outcomes monitoring framework.
- Where appropriate, and within safeguarding and data protection policies, collate qualitative client stories for reporting back to funders, evidencing need and service user opinion.
- Ensure all clients are aware of and have access to the organisation’s complaints policy.
- General Duties
- Be responsible for administrative functions associated with the role, including accurate record keeping and filing.
- Provide input and comment on the development of Survivors UK policies and procedures and ensure you follow established procedures.
- As a member of a small team, contribute to the development of new initiatives and services in response to client need.
The post-holder will be required to carry out additional duties from time to time. Such duties will be commensurate with the role.
Survivors UK is an equal opportunities employer.
PERSON SPECIFICATION
Experience and qualifications
- A BACP, UKCP or BABCP accredited counsellor, psychotherapist or CBT practitioner.
- Completed at least 3 parts of EMDR training. Potential for completion of the training to be offered with the role
- At least 2-years’ experience of working with highly vulnerable clients in a counselling and/or support service.
- Knowledge of trauma informed practice
- Demonstrable caseload management, with experience of undertaking initial counselling assessments.
- Experience of using creative approaches such as art, drama or play when working therapeutically with children and young people.
- Proven track record in helping clients who are experiencing high levels of distress and/or chaotic lifestyles, to improve their health and wellbeing.
- Efficient and accurate use of outcomes monitoring frameworks, such as CORE, Outcomes Star, or similar
Skills, knowledge and competences
- Strong understanding of the experiences, needs and impact of rape, sexual abuse or assault on (cis and trans*) men and boys, and on non-binary people
- Self-motivated and a self-starter: high level of confidence to develop and deliver a new service.
- A mature, calm and empathic manner: able to engage with clients who have challenging needs and deal with highly emotional and stressful situations.
- Strong communication skills: able to build trusting relationships and rapport with clients and interact and engage effectively with external agencies.
- Adherence to confidentiality and boundary policies and practices.
- High degree of flexibility in approach to working with clients and the wider team.
- Positive attitude and willing to contribute to developments, improvements and changes more broadly within Survivors UK.
- Competent administrator and highly organised: committed to maintaining accurate client records and reporting on performance.
- Demonstrable commitment to equal opportunities, with a non-judgemental approach to helping men, non-binary and trans people
- A commitment to pursuing professional excellence, personal development and learning.
Please apply with your CV and a covering letter that explains how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: Immediate
Interview date: To be confirmed
Are you looking to join a female-founded, dynamic, multi-disciplinary service as a Senior Counsellor?
Trauma Recovery CIC is an established non-profit organisation based in Hertfordshire. We work with partner organisations to provide therapeutic support for individuals who have experienced sexual, domestic and/or relational trauma, as well as those who support them.
About the role
At Trauma Recovery CIC, our Senior Counsellors (Level 3) work directly with clients, providing:
- time-limited trauma-focused therapy
- longer-term self-funded general counselling
- mentoring and support to team members
- close collaboration with the Leadership Team to help develop and strengthen the service
This is an important role within our organisation, combining high-quality therapeutic practice with team support and service development.
Working hours
The hours for this role are worked across Monday to Friday on set shifts.
Why join us?
This is an opportunity to be part of a specialist, values-led organisation making a meaningful difference to people affected by trauma. You will join a committed and supportive team within a service that is collaborative, compassionate and focused on delivering high-quality care.
How to apply
For more information about the role and details on how to apply, please see the attached application pack.
The client requests no contact from agencies or media sales.
About us
Prisoners Abroad is a unique UK charity supporting people affected by overseas imprisonment. We provide vital practical and emotional support to individuals in prison overseas, those returning to the UK, and their families.
We are now looking for a qualified Counsellor or Psychotherapist to join us on a consultancy basis, supporting a new Mental Health Support after Imprisonment Abroad project.
About the role
Self-Employed Counsellor Consultant
Self-employed consultancy opportunity with a commitment of 2 days per week and delivered face to face from our office in Finsbury Park, London N4.
Fee: £37,800 for a commitment of two days per week over 84 weeks of this project, running from August 2026 to April 2028. This is a self-employed consultancy arrangement and does not constitute employment. The appointed practitioner will be engaged under a contract for services submit invoices.
We are looking for a self-employed counsellor or psychotherapist who can provide structured therapeutic support, contribute clinical insight to an emerging model of support, and work collaboratively with our resettlement team within a clear framework for referral, safeguarding, record-keeping and review. Full details of the role are available in the consultancy pack below.
Key responsibilities
- Deliver short-term, structured one-to-one counselling (typically up to six sessions per client)
- Provide trauma-informed support tailored to individual needs and experiences
- Facilitate group wellbeing sessions where appropriate
- Develop wellbeing and onward support plans with clients
- Work closely with the resettlement team to manage referrals and client support
- Contribute to service development and best practice
- Maintain accurate, confidential case records
- Liaise with external services (e.g. GPs) to support continuity of care
About you
Essential
- Qualified counsellor or psychotherapist (Level 4 or above)
- Member of a recognised professional body (e.g. BACP, UKCP, NCPS)
- Experience delivering short-term therapeutic interventions
- Strong understanding of trauma-informed practice
- Experience working with diverse or complex client groups
- Ability to build rapport quickly and work within a brief intervention model
- Strong communication and record-keeping skills
- Collaborative approach with clear professional boundaries
Desirable
- Experience in the criminal justice sector
- Experience supporting individuals affected by trauma or resettlement challenges
- Knowledge of UK mental health services and referral pathways
- Experience facilitating group sessions
- Understanding of safeguarding in a support setting
To express interest in this consultancy opportunity, please read the job pack carefully and submit a CV and an expression of interest that demonstrates how your skills, qualifications, professional experience and approach meet the requirements set out in the scope of consultancy and person specification.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
Job title: Clinical Supervisor
Reports to: Director of Support and Services
Salary: £60 per hour
Location: Remote, online sessions
Hours: Part-time, 4 hours per week, 16 hours a month with flexibility for additional hours as required
Post: 2WCSPT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and some counties in England, including; Merseyside, Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, Devon and Cornwall, Dorset, Wiltshire, Hampshire and the Isle of Wight with plans to continue rolling out support across the whole of England. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
The Clinical Supervisor at 2wish plays a vital role in supporting the wellbeing and resilience of staff by providing structured, reflective supervision. Working with colleagues who are regularly exposed to highly sensitive and traumatic situations, the supervisor offers a safe and confidential space to process experiences, explore emotional responses, and develop coping strategies. Through regular one-to-one and, where appropriate, group supervision sessions, the role helps ensure staff feel supported, maintain professional boundaries, and sustain their ability to deliver high-quality care.
The Clinical Supervisor also contributes to identifying themes or risks within the workforce, promoting a culture of wellbeing, and strengthening overall organisational support for staff.
Main duties:
- Provide regular, structured clinical supervision to a designated caseload of 2wish staff, in line with BACP ethical frameworks and best practice guidance
- Create and maintain a safe, confidential and non-judgemental space to enable reflective practice and discussion of complex and traumatic casework
- Support staff to process the emotional impact of working with bereavement, trauma and crisis, promoting resilience and psychological wellbeing
- Ensure supervision practice upholds BACP principles, including confidentiality, professional boundaries, safeguarding and ethical decision-making
- Provide guidance on managing complex or high-risk cases, ensuring staff feel confident and supported in their roles
- Maintain clear, accurate and confidential supervision records in accordance with GDPR, organisational policies and professional standards
- Work collaboratively with line managers and senior leadership (while maintaining appropriate confidentiality) to ensure staff are effectively supported
- Escalate safeguarding concerns or significant wellbeing risks in line with organisational procedures and statutory requirements
- Identify themes, pressures or trends emerging across the staff team and contribute to organisational learning and service development
- Promote a trauma-informed, compassionate culture across the organisation, supporting the wellbeing of staff as a core priority
- Contribute to the development, review and continuous improvement of supervision frameworks, policies and wellbeing initiatives
- Keep up to date with relevant legislation, third sector best practice, and BACP guidance, ensuring practice remains compliant and high quality
- Attend the monthly, online full staff meeting and attend the annual 2wish conference at HQ
General:
- To be responsible for organising own work agenda, time management and administration
- To promote the on-going work and continued support that 2wish can offer
- To work as part of a team providing support to suddenly bereaved families
- To work alongside support team and maintain a seamless approach to service delivery
- To maintain a high degree of confidentiality in accordance with the charity’s policies
- To show respect and sensitivity for the cultural and religious beliefs of families
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
What we do for you:
Salary: £60 per hour, 16 hours per month
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is remote. Occasional travel to 2wish HQ in South Wales may be required.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 10 July 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.
Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.
Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.
As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.
This is a varied and rewarding role that offers the opportunity to:
• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness
We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.
Role details
Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire
If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.
If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.
To connect and empower transgender, non-binary and gender-diverse individuals by improving wellbeing, self-confidence and resilience.
The client requests no contact from agencies or media sales.
About the role
This is an exciting opportunity to help people across NCT feel informed, connected and part of something bigger.
As Communications and Engagement Officer, you’ll help plan and deliver clear, engaging and well-coordinated communications for our staff, volunteers and practitioners. You’ll support important organisational moments, bring stories of impact to life, and help make sure people across our community have the information they need, when they need it.
You’ll be joining NCT at a pivotal time, as we embed our refreshed brand, strengthen our internal communications and continue to grow our voice as the nation’s charity for pregnancy, birth and new parents.
Your role will include:
- Planning, coordinating and delivering engaging internal communications across our people communities: staff, volunteers and practitioners, making sure messages are clear, timely, accessible and aligned with NCT’s brand and tone of voice.
- Working with colleagues across NCT to share important updates, organisational priorities and key information in a way that feels human, useful and easy to understand.
- Supporting communications and engagement around major organisational moments andstrategic activity, including the AGM.
- Gathering, writing and editing stories, case studies and content that show the real impact of NCT’s work for parents, volunteers, practitioners and communities.
- Building positive relationships across teams, acting as a trusted communications partner and helping colleagues communicate well with their audiences.
- Using feedback, insight and engagement data to improve how we communicate, so our internal channels feel more connected, useful and responsive.
About you
- You're someone who is naturally curious about people, communications and how organisations work. You love understanding what matters to different audiences, asking questions, joining the dots and finding better ways to do things.
- You're proactive and don't wait to be told exactly what needs doing. You spot opportunities, identify gaps, suggest improvements and take ownership for making things happen. Whether you're helping shape a key organisational update, uncovering a powerful story, or improving a communications process, you're motivated by making a real difference.
- Alongside this, you'll be a thoughtful and organised communicator who enjoys turning information into clear, engaging content that helps people feel connected.
- You don't need to have worked in exactly this kind of role before, but you will bring strong writing skills, good judgement and the confidence to work with different people across an organisation. You'll be comfortable managing several pieces of work at once, building relationships and taking ownership for delivering high-quality work.
- Be a strong writer and editor, able to adapt your style for different audiences and channels.
- Have excellent planning and organisational skills, with the ability to manage deadlines and keep work moving.
- Be naturally curious, asking good questions and seeking to understand different perspectives before communicating.
- Take initiative, identify opportunities for improvement and feel comfortable suggesting new ideas.
- Be able to turn complex or detailed information into communications that feel clear, accessible and engaging.
- Build warm, collaborative relationships with colleagues and stakeholders across different teams.
- Bring strong attention to detail and a commitment to accuracy, accessibility and inclusive communication.
- Be comfortable using digital communication tools, content platforms or email systems, or willing to learn.
- Care about NCT's purpose and values, and want to help create welcoming, inclusive experiences for everyone in our community.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Role Purpose
As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.
Main Responsibilities
Operational and Team Management
· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions
· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability
· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards
· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need
· Monitor team performance, service activity, and adherence to quality standards and policies
· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture
· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion
· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required
Clinical Leadership
· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions
· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility
· Lead group peer supervision sessions and promote an environment of continual learning and professional growth
· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied
· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations
· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines
Service Delivery and Quality
· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks
· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement
· Contribute to the monitoring and auditing of service quality
· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives
· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks
Communication and Relationships
· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs
· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism
· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared
· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration
· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships
Knowledge, Training and Experience
· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches
· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response
· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance
· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care
· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements
· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act
· Provide guidance, supervision, and support to volunteers individually or in groups as required
Analytical and Judgement Skills
· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks
· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches
· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development
· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate
Person Specification
Education/Professional Qualification
Essential
· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy
· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)
· Evidence of continuing professional development
· Training in safeguarding children and adults at risk (Level 3 minimum)
Desirable
· Additional training in clinical leadership
· Certificate/diploma in supervision
· Dual qualification (social work and counselling/psychotherapy)
· BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
· Strong clinical leadership skills with the ability to support, motivate and develop others
· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child
· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)
· Very strong assessment, formulation and planning skills within a therapeutic context
· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments
· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress
· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
· Ability to oversee operational delivery, managing clinical and management responsibilities
· Experience of safeguarding decision-making and managing complex cases involving risk
Desirable
· Experience in line management and clinical supervision within a therapeutic or mental health environment
Knowledge and Understanding
· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child
· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work
· Knowledge of therapeutic models and interventions relevant to adult trauma and grief
· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice
· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults
· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health
· Knowledge of service outcomes, quality standards, and measurement systems
Recruitment Timetable
Application deadline: 9th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
For further information please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
We are currently seeking an enthusiastic and dynamic Children and Young Persons Team Leader to join our Newham team. As a Team Leader at Change Grow Live, you will be at the forefront of our service delivery. Your role is crucial in fostering a user-focused culture, motivating staff to provide innovative and continuously improving services, and offering leadership, support, and development to a diverse team.
Where: Newham
Hours: 37.5 per week
Contract: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- To support and guide the team to assess children, young people and their families, prepare individual and group plans and motivate them to actively engage with support.
- Lead on the recruitment, selection and induction of new staff.
- Lead by example in creating a professional and positive team culture focused on excellent service delivery.
- Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
- Support the Deputy Service Manager in the continual development and improvement of service delivery.
- Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
- Ensure that staff are competent in the delivery of interventions that reduce risk to children and young people.
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
- Work as part of the Operational Leadership Team to support the management of our buildings and satellites to ensure we have safe and welcoming environments for staff and service users.
About you:
- Experience of working with children and young people experiencing difficulties around substance use and multiple complexities.
- Excellent knowledge of drugs and alcohol and their effects.
- Line management experience
- Knowledge of the issues facing children, young people and their families affected by substance misuse.
- The ability to lead, empower and motivate a team.
- Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
- The ability to foster new partnerships and to maintain positive relationships with partner agencies.
- Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
- Knowledge and experience of community-based support/outreach practices.
- Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
- Communicate confidently and effectively, verbally and in writing.
- Respond flexibly to the demands of the post.
- The ability to keep calm under pressure.
- Show commitment to facilitating positive outcomes for Adults.
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£36,101.10 - £38,114.53)
ILW / OLW /Fringe
Inner London Weighting (£4,236.47)
Closing Date
8/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Key responsibilities and duties
The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre’s clinical services. Key duties will include:
- Providing clinical management across The Maya Centre’s therapeutic services and therapist teams.
- Managing the client journey from referral through to assessment and allocation.
- Overseeing referrals, triage, assessments and allocation processes for new clients.
- Acting, alongside the Clinical Director, as a senior clinical point of contact and providing case consultation where required.
- Supporting and managing therapists, including responding to clinical queries and ensuring compliance with policies and procedures.
- Undertaking clinical risk assessment and risk management as required.
- Ensuring outcome measures, including CORE, are completed and used effectively across clinical services.
- Maintaining high standards of clinical governance, record keeping, monitoring and evaluation.
- Supporting the recruitment, induction and professional development of therapists.
- Working with the Clinical Director, CEO and wider team to develop and improve The Maya Centre’s service model.
- Building positive relationships with partner agencies, community organisations, health and social care providers, funders and other stakeholders.
- Supporting consultation events, stakeholder engagement and the promotion of The Maya Centre’s services.
- Contributing to reports for trustees, funders and other audiences.
- Attending relevant meetings, including clinical team meetings, supervisors’ meetings, management meetings and CPD sessions.
- Representing The Maya Centre externally at relevant inter-agency and clinical meetings where appropriate.
- Supporting fundraising, events and wider organisational activities when required.
Person specification:
Essential
- Full membership, registration and accreditation with UKCP, BPS, BPC and/or BACP.
- A minimum of three years’ post-qualification clinical experience.
- Evidence of continuing professional development in line with relevant professional body requirements.
- Experience of working clinically with clients who have experienced childhood trauma.
- Experience of culturally sensitive clinical practice.
- Knowledge of relevant legislation and its implications for clinical practice.
- Good knowledge and experience of a broad range of psychological therapies.
- A minimum of two years’ experience of clinical service management.
- Experience of management within an organisational context.
- Experience of working in different cultural contexts.
- Excellent people management skills.
- Ability to work independently and collaboratively as part of a team.
- Ability to build and maintain positive relationships with community organisations, health and social care providers, partner agencies and funders.
- Excellent written and verbal communication skills.
- Experience of collecting and measuring clinical outcomes, including CORE.
- Good IT, numeracy and data skills, with the ability to collate and present information clearly.
- Strong organisational skills and the ability to meet deadlines.
- A strong commitment to anti-discriminatory, trauma-informed and intersectional practice.
Desirable
- Qualifications or training in therapeutic modalities beyond psychodynamic or analytic approaches.
- Experience and knowledge of using CORENET.
Equality, diversity and inclusion
Please note that this post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We want our organisation to reflect the diversity of the women we serve, and we particularly welcome applications from women with lived experience of the issues we work with, and from women from Black, Asian, Minority Ethnic or Refugee communities
To Apply , please provide:
• An up-to-date CV
• A personal statement (maximum four A4 pages); and
• Evidence of the required essential qualifications and current professional registration
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Peer Support Worker
Reference: 354
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts.
Another exciting role has become available within our Peer Support Service.
About the Peer Support Services
Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.
Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.
About the Role
The Peer Support service provide tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.
As a Peer Support Worker you will:
- Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
- You will help co-facilitate our online Peer Support Group
- Meet client need and work within this personalised approach
- Work with clients in the community, within their home, as well as in one of our Wellbeing Centres
- Support clients in a peer support way
- Play an integral role in instilling HMN’s values through our 1-1 and group support
- Play a key part in the development and delivery of our groups
- Always ensure the delivery of quality services
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 31 July 2026.
Interview dates will be confirmed
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 354 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.



