Customer service administrator jobs
Salary: £37,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.
Job Information
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
More information is available in the candidate information pack, which is available on our website to download.
Registered Charity
51 - 100
We represent and champion the community of 200+ hospices across the UK.
Thank you!
About Shooting Star Children’s Hospices
We have an exciting opportunity for two Events Fundraisers to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
This is an exciting opportunity to join our events team, working across a wide portfolio of events including the Royal Parks Half Marathon, Action Challenge Series and a growing Choose your own Challenge programme.
About the role
As an Events Fundraiser you will be responsible for the end-to-end management of third-party challenge events, delivering marketing plans to boost participation and creating first-class stewardship journeys. You’ll be data driven, using insights and sector trends to inform improvements and highlight opportunities to grow our challenge events portfolio.
You will attend key events as required to support with on-the-day logistics and volunteer management. Please note, due to the nature of our work you will be required to attend some events and meetings which can be during weekends, early mornings or evenings.
About you
With fundraising and events experience, you will be motivated and organised individual who communicates confidently across a range of channels both internally and with external stakeholders.
You’ll be skilled in building strong relationships and creating excellent fundraiser experiences. When working under pressure, you’ll remain calm and focused to deliver results in a positive and solution-focused manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Thank you!
We have an opportunity for a dedicated Case Officer to join our Bristol, Somerset and Wiltshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Bristol, Somerset and Wiltshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
· Manage casework support, providing direct support, advice and guidance to beneficiaries,
· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the Bristol, Somerset and Wiltshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
The client requests no contact from agencies or media sales.
Thank you!
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.
The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.
Key Responsibilities
Partnerships & Sponsorships
- Identify, develop and nurture revenue generating partnerships through meetings and proposal development
- Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
- Maintain accurate lead tracking and report monthly performance against KPIs
- Generate and implement new commercial opportunities
Finance & Reporting
- Oversee financial elements of sponsorship and partnership agreements, including chasing payments
- Ensure accurate financial documentation via Xero/CRM
- Support responsible budget management and revenue forecasting
Membership Growth & Engagement
- Drive membership recruitment for BAAPS Support
- Work collaboratively to enhance membership benefits, communications and retention
- Ensure effective promotion of all member-related services and offers
Marketing & Communications
- Support the planning and execution of campaigns across multiple channels
- Promote events, partnerships, products and other business activities
- Assist in creating marketing assets including collateral and digital content
- Maintain strong links with relevant Associations for cross-promotion and collaboration
Administration & Operations
- Prepare and manage proposals, sponsorship agreements, invoicing and document handling
- Provide support with meeting coordination and general office administration
- Assist with stock and marketing material ordering and organisational upkeep
- Maintain compliance with data protection policies
Technology & Systems
- Support updates and maintenance across BAAPS websites and CRM
- Confidently handle remote meeting systems and internal software tools
Who We’re Looking For
You will:
- Be commercially minded with proven business development experience
- Have excellent relationship building, communication and negotiation skills
- Show creativity in identifying new revenue streams and engagement opportunities
- Be organised, proactive and capable of managing multiple priorities
- Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
- Appreciate the professionalism and sensitivity required in a healthcare related organisation
What We Offer
- Opportunity to contribute to a respected national organisation making a positive impact
- Supportive and collaborative team culture
- Professional development and growth opportunities
- Flexible & hybrid working with central London office at The Royal College of Surgeons.
Applications will be reviewed on a rolling basis; we encourage early submission.
Registered Charity
1 - 5
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate.
This is a varied and impactful role at the heart of a busy, member‑focused organisation. You will work closely with senior leaders, board members, committees, and cross‑functional teams to support the delivery of key strategic objectives.
Key responsibilities include, but are not limited to:
- Serving as Secretary for the MMD Board; including the relevant Committees and Working Groups; primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director
- Managing the Director’s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations
- Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications
- End to end management of the process for College Awards, from nominations to presentations
- Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date
- Supporting the directorate’s contribution to the College’s Annual General Meeting (AGM), working with the Governance Team
About You
You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills.
You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
Thank you!
We have an opportunity for a dedicated Case Officer to join our Lincolnshire and Nottinghamshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Lincolnshire and Nottinghamshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
· Manage casework support, providing direct support, advice and guidance to beneficiaries,
· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the Lincolnshire and Nottinghamshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: week commencing 23rd March
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
The client requests no contact from agencies or media sales.
Thank you!
We have an opportunity for two dedicated Case Officers to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:
· Manage casework support, providing direct support, advice and guidance to beneficiaries,
· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).
The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.
A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.
We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.
You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.
Key Responsibilities
- Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
- Manage the school reception desk and telephone/email correspondence.
- Maintain accurate records, databases, and confidential files.
- Support the organisation of meetings, school events, and communications.
- Liaise professionally with staff, students, parents, and external agencies.
- Uphold strict confidentiality and contribute to safeguarding practices at all times.
The client requests no contact from agencies or media sales.
Thank you!
37.5 hours per week / permanent / working onsite / this role operates on a seven-day rolling rota following a four-on, four-off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review.
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for a Housing Night Worker to join ourservices. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly.
Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
What you will be doing
This is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.
Main areas of responsibilities are:
Safety and security
- Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
- Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
- Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams.
Resident engagement
- Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
- Encourage residents to share their views and engage with available services and opportunities.
- Assist with evening groupwork sessions that promote learning, wellbeing and positive development.
Administration and housekeeping
- Complete essential admin tasks including data entry, case notes and record management.
- Carry out routine health and safety, compliance and room checks.
- Log maintenance issues to ensure the building remains safe and well maintained.
General
- Work collaboratively on a four-on, four-off rota, providing consistent, non-judgemental support overnight.
- Maintain a calm, professional approach and handle challenging situations effectively.
- Take part in ongoing training and reflective practice to support psychologically informed care.
This role involves lone working, so you will need to be confident in decision-making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About You
A dynamic role for someone passionate, empathetic and committed to young people’s development.
Experience and knowledge
- Experience in a customer-facing role, staying calm and solutions-focused during challenging situations.
- An understanding of the needs and experiences of young people and adults at risk.
- Awareness of trauma and the ability to work in a strengths-based, compassionate way.
- Confidence in accurate record-keeping, including incident logs and health and safety checks.
- Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Skills and abilities
- Clear verbal and written communication, with accurate handovers for day-time colleagues.
- Strong interpersonal skills, able to build positive relationships.
- Comfortable lone-working, using initiative, and working as part of a team.
- Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
- Ability to de-escalate situations and manage challenging behaviour calmly.
- You will bring an awareness of the challenges young people face and the ability to connect with them positively
CLOSING DATE: Sunday 29 March 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
Thank you!
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Registered Charity
101 - 500
We help launch young people for life through adventure.
The client requests no contact from agencies or media sales.
Thank you!
Centre Assistant
Reference: FEB20264592
Location: RSPB Lochwinnoch, PA12
Contract: Permanent
Hours: Part-Time, 9.5 hours per week
Salary: £12.60 - £13.25 Per Hour
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person, to help work in our shop and visitor welcome area at our Lochwinnoch Reserve Visitor Centre.
As one of the few wetlands left in southwest Scotland, Lochwinnoch is the perfect place to watch Whooper Swans, Wigeon, Goldeneye and a wide variety of other ducks during winter months. In spring you won't want to miss the elaborate displays of the Great Crested Grebes, while the woodland is alive with wildlife all year round.
If you love nature, care about its future and like working with the public, this could be the role for you.
About the Role
As a Centre Assistant, you will help ensure the effective, efficient and safe running of the visitor centre, retail space and surrounding facilities. You will provide outstanding customer care, recruit members and promote retail opportunities, as well as contribute to achieving financial targets and Key Performance Indicators.
We actively seek to break down accessibility barriers hindering people from visiting the reserve and as such, nurture an inclusive environment. You will play a key role in ensuring every visitor, from individuals and families, to school groups, or visitors with additional needs, receives a positive and memorable experience.
You will deliver high-quality support before and after visits by responding to enquiries via email and social media. Your responsibilities will also include assisting with the preparation of event materials, social media content, and other written communications.
Key Responsibilities
- Delivering the highest standard of customer care across both retail and visitor welcome areas.
- Providing a warm welcome and inspiring visitors about the reserve and its wildlife.
- Actively promoting and encouraging support for the RSPB, including membership and retail sales.
- Operating the till, handling payments and following all cash handling and security procedures.
- Maintaining attractive, commercially effective retail displays and appropriate stock levels.
- Processing deliveries and supporting stock control.
- Monitoring and assisting with social media content.
- Assisting with the planning and delivery of family activities, events and engagement activities in a fun and innovative way.
- Ensuring the visitor centre, retail space, facilities and surrounding areas are maintained to a high standard of presentation and safety.
- Working with the management team to achieve targets, following all health and safety, operational and administrative procedures.
Essential skills, knowledge and experience:
- National 5, or equivalent, in Maths and English.
- Excellent verbal and written communication skills.
- Computer literate.
- Experience in customer service.
- Strong people engagement skills with the ability to enthuse others about wildlife and nature.
- Ability to manage and respond positively to customer needs and feedback.
- Ability to plan and prioritise workloads effectively.
- Good problem-solving skills and the ability to work on your own initiative.
- Ability to build and maintain strong working relationships, and to work effectively in a team.
- Ability and willingness to work Saturdays weekly (working days would be Fridays and Saturdays), work flexibly, including weekends and Bank Holidays and work extra hours to cover holidays.
Desirable skills, knowledge and experience:
- Experience working in a retail, visitor attraction or customer-facing environment.
- Experience in sales or membership recruitment
- Merchandising skills.
- Till operation and payment handling experience.
- Knowledge of Health and Safety in the workplace.
- Interest in wildlife and conservation
Additional Information
- This is a Permanent/Part-Time role for 9.5 hours per week.
- The postholder will be required to work additional hours throughout the year to cover holidays.
Closing date: 23:59, Monday 16th March 2026
We are looking to conduct interviews for this position on Monday 30th March 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an experienced and motivated Executive Assistant to provide administrative support to the Chief Executive and the Senior Management Team. The post holder will also work directly with colleagues across the organisation and the Board of Trustees.
To succeed in this role, applicants will have experience of working to deadlines within an organisation, knowledge of Microsoft Office packages, strong verbal and written communication skills and excellent organisational skills.
This role is based at our office in Redcar and Cleveland and the postholder will be required to travel to and from other community settings.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, spiritually grounded and passionate about supporting Christian mission? We are seeking a Personal Assistant to work alongside our National Director, playing a key role in coordinating events, prayer gatherings and leadership support within OMF UK. This is a unique opportunity to combine excellent administrative skills with active participation in ministry, helping to advance our mission with clarity, care and excellence.
Purpose of role:
The Personal Assistant plays a vital role in upholding the Christian ethos, mission and values of OMF UK by supporting the National Director, coordinating ministry events and providing administrative support to the UK Leadership Team.
Responsibilities:
National Director Support:
·Arrange and attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events.
·Take part in corporate and individual prayer for UK Members at Home Assignment Workshops.
·Support and participate in OMF International’s mission, by regularly leading UK team devotions and/or worship and regularly leading National Office Prayers.
·Support the organisation of and logistics for OMF UK events, conferences, and prayer gatherings.
·Ensure that all OMF UK events, prayer gatherings and office activities reflect OMF’s Christian mission, vision and values.
·Manage travel arrangements for the National Director as required.
·Assist with coordinating Christian mission events attended by the National Director and team.
·Maintain an effective and accessible filing system.
·Any other duties as assigned by the National Director.
Leadership Team Support:
·Present departmental prayer points and lead prayers at quarterly UK Mornings of Prayer, as well as at biannual OMF UK Days of Prayer and UK Team Retreats.
·Manage travel arrangements for the Leadership Team members as required.
·Coordinate the National Office daily, monthly, and biannual prayer rotas.
·Coordinate room bookings within the National Office.
·Respond to and organise accommodation requests for National Office visitors where needed.
·Collate business trip details for UK members and staff for annual renewal of travel insurance.
·Act as point of contact for the OMF UK resources Collaboration Room on Teams.
·Prepare letters of authorisation for SOAS as required.
·Coordinate the office coffee rota.
·Participate in and provide occasional administrative support for other National Office projects.
Link with International Centre:
·Coordinate the distribution of the Mission Round Table magazine.
·Coordinate and collate UK input for the International Days of Prayer.
·Coordinate schedules and meetings of International Directors visiting the UK National Office.
Occupational Requirement - To be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practises contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
Thank you!
Supporter Care and Engagement Fundraiser
We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.
Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026
Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.
About the Role
This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.
Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.
Key responsibilities include:
- Acting as the first point of contact for supporter enquiries via phone, email and post
- Managing the fundraising inbox and responding to requests from individuals and organisations
- Processing and recording donations accurately, including Gift Aid compliance
- Supporting personalised acknowledgement and stewardship of donors
- Maintaining and updating the CRM system, including The Raiser’s Edge
- Producing reports and supporting fundraising appeals through data segmentation and analysis
- Supporting individual fundraisers and challenge events participants
- Assisting with fundraising campaigns, appeals and donor events
- Contributing to the production of fundraising and marketing materials
- Identifying opportunities to improve systems and automate processes
You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.
About You
You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.
You will bring:
- Excellent written and verbal communication skills
- Experience in fundraising, events, business development or supporter care
- Experience of working with a donor database, ideally The Raiser’s Edge
- Strong organisational skills and the ability to manage multiple priorities
- Good IT skills including Microsoft Office
- A proactive and positive approach
- The ability to work collaboratively within a small team
You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.
About the Organisation
You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.
The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.
You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.
If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
