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We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.
The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.
In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.
We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity.
We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to.
We support kinship families across England and Wales and are expanding our work into Scotland.
Let's commit to change for kinship families.
Purpose of the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.
Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.
Direct support
You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.
This may include:
Partnership working with Y Sort It and Inspiring Scotland
Collaboration and wider partnership working
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:
Monitoring, evaluation and data quality
Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please be concise in your responses to the application questions and do not exceed the specified word count.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Head of Operations
Bath | c.£47,000 – £49,000 | Full-time | Permanent
Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?
We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.
This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.
The role
Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.
Your responsibilities will include:
· Leading and developing a multi-disciplinary operations team
· Overseeing the finance function, including financial management, reporting and compliance
· Leading the annual budgeting, financial planning and resource allocation process
· Overseeing facilities, infrastructure, data and central administration
· Leading on operational risk, business continuity and regulatory compliance
· Improving systems, processes and ways of working across the organisation
· Supporting annual planning, organisational development and strategic delivery
· Working closely with the Chief Executive, senior leadership team and Trustees
· Managing relationships with external consultants, suppliers and other key partners
· Helping build a collaborative, effective and continuously improving organisational culture
The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.
About you
This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.
You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.
You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.
Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.
This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.
Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time
Closing date: 21st September 2026
If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.
Digital Learning Administrator
£22,733 pa (£32,477 FTE) plus excellent benefits
London WC1 and home-based
24.5 hours per week, part-time
Permanent
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, proactive and customer-focused Digital Learning Administrator to provide high-quality administrative and operational support across our digital learning and professional development activities.
Working within the Education and Professional Development (EPD) team, you will play a key role in supporting RCPCH Learning, helping to ensure our digital learning platforms, webinars, online events and educational services run smoothly and provide an excellent experience for members, learners, faculty and stakeholders.
This is an excellent opportunity for an experienced administrator who is confident working with digital systems and enjoys providing high-quality support to a wide range of users. You will work across learning management systems, ePortfolio systems, webinar platforms and website content management systems, while also supporting learner engagement, reporting, communications and service improvement.
Key responsibilities include:
• Administering and maintaining digital learning platforms and systems, including learning management, ePortfolio, webinar and website systems
• Ensuring learner records, educational content and system data are accurate, current and securely maintained
• Providing first-line support to members, learners, faculty and stakeholders, responding promptly and professionally to enquiries
• Supporting the administration of the patient feedback process, including user accounts, event setup, learner records and assessment feedback submissions
• Coordinating webinars, virtual learning events and online courses, including registrations, delegate communications, faculty support and attendance monitoring
• Facilitating online learning events using the College’s virtual delivery and event management platforms
• Producing reports on learner usage, engagement, attendance and completion, and supporting data cleansing and record management
• Maintaining confidentiality and ensuring learner and organisational data is handled in accordance with GDPR and College policies
• Supporting the development, testing and continuous improvement of digital learning services and systems
• Processing purchase orders, invoices, expenses and other financial administration in line with College procedures
• Supporting procurement activity, including obtaining supplier quotes where required
Essential skills and experience include:
• Excellent administration skills
• Excellent written and verbal communication skills
• Outstanding attention to detail and consistently high standards of accuracy
• Strong problem-solving skills and the ability to understand and resolve complex issues
• Strong experience and knowledge of Microsoft applications, including Word, Excel, Outlook and PowerPoint, together with database applications
• Experience working in a team administration role
• Ability to handle confidential and sensitive information appropriately
Desirable:
• Experience working within an education, training or professional development environment
• Experience using online delegate management systems and learning management systems
• Experience administering ePortfolios, learning management systems, video editing tools or WordPress
• Experience working in the education and/or health sector
The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in supporting paediatricians through high-quality education, training and professional development. Our digital learning services are an important part of how we provide accessible, flexible and engaging learning opportunities to our members and wider professional community.
Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
We offer a flexible and modern hybrid working environment, with this role working 40% from the London office and 60% remotely. The role is offered at 0.7 FTE (24.5 hours per week).
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 27 September 2026
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.
You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.
This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.
What you’ll do:
·Process customer orders accurately and coordinate fulfilment and invoicing.
·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.
·Investigate and help resolve order, product and delivery issues.
·Maintain accurate sales, purchasing, stock and customer records.
·Monitor stock levels and support relationships with key suppliers.
·Prepare quotations and respond to sales enquiries.
·Support new and existing customer accounts and maintain database records.
·Assist schools using the WOW Travel Tracker platform and other digital products.
·Support the delivery of engagement and evaluation activities, including our annual design competition.
·Help coordinate outreach events and tender submissions.
·Provide general administrative support, including taking minutes at quarterly board meetings.
What we’re looking for:
·Experience of providing administrative, customer-service or operational support.
·Experience of responding to enquiries by telephone and email.
·Experience of supporting sales activity, such as preparing quotations or processing orders.
·Strong organisational skills and the ability to manage competing priorities.
·Clear and professional written and verbal communication skills.
·Accuracy and close attention to detail.
·Confidence using CRM systems and Microsoft Office or equivalent workplace software.
·A practical approach to solving routine problems and knowing when to escalate an issue.
·The ability to work independently and collaboratively.
·A helpful, professional and customer-focused approach.
·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 30/09/2026 (11:59 PM)
Interviews: 08/10/2026 – 09/10/2026
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 3 months ASAP.
Key tasks and duties
Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.
Update records on our fundraising database.
Place orders for fundraising materials.
Respond to supporter queries
Any other duties that are within the scope and remit of the role and as agreed with your manager.
Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.
If you are interested in this opportunity and would like to find out more, please get apply for more details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.
Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.
Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.
Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.
As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.
JOB SUMMARY
This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.
This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.
This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.
This role will involve occasional evening and weekend work at charity events and events organised by our supporters.
PRINCIPAL DUTIES
COMMUNICATION
ORGANISATIONAL RESPONSIBILITIES
PROFESSIONAL RESPONSIBILITIES
The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.
NOTES:
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.
All employees must adhere to and perpetuate Charity Policies and Procedures relating to:
Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.
Please note that employees are employed directly by the Charity and not the NHS.
Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.
Employees of the Charity are eligible for enhanced maternity and sickness pay.
Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.
SKILLS/KNOWLEDGE and ABILITY
Essential
Desirable
EXPERIENCE
Essential
Desirable
ADDITIONAL INFORMATION
Essential
Desirable
Changing lives and saving lives for patients, families and staff at our hospitals



The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Mental Health Service in Croydon.
Sounds great, what will I be doing?
As a Support Worker, you will provide person-centred support to service users by carrying out comprehensive assessments, support planning, and safety planning that promote recovery, independence, and individual wellbeing. Working closely with the Service Manager, Team Manager, external agencies, families, carers, and other key supporters, you will help develop and review support, risk, and move-on plans tailored to each individual's needs. You will encourage participation in social, educational, training, employment, and skills-development opportunities, while supporting access to relevant health services. You will also help maintain a safe and positive environment, monitor housing-related responsibilities, and promote tenancy sustainment, including supporting occupancy agreement compliance and rent payments.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Displays skills to convince, persuade and influence others including excellent negotiation skills Uses appropriate interpersonal styles and collaborative approaches with colleagues and stakeholders. Professional Consultancy Skills- Operates professionally and ethically with the ability to gain the trust and respect of others Excellent IT and Digital skills and confident in the use of Microsoft Office functions Use of MS Word –ability to compose bids and reports Use of MS Excel –ability to create and manipulate spreadsheets Use of MS Powerpoint – ability to prepare presentations Use of MS Outlook – ability to read and compose emails and maintain Outlook Ability to maintain and develop the contracts database with IT colleagues Ability to work flexibly as this role is to work shifts and will require occasional weekend work.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Job Title: Welfare Rights & Debt Adviser
Contract Length: One-year fixed term commencing November 2026
Hours: 37.5 hours per week
Line Manager: Advice Service Manager
Location(s): Salford
Salary: £26,400 per annum
About Us
Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. We represent the voice of Salford in campaigning to dispel stigma and influence political, social and cultural change around mental health.
This role offers the opportunity to make a direct and practical difference to people in Salford who are experiencing financial difficulty, welfare rights challenges and mental health needs.
The Welfare Rights & Debt Adviser will:
Main Duties & Responsibilities
The successful candidate will have at least one years’ experience delivering both welfare rights advice and debt advice in a relevant setting and be able to understand the wishes and needs of people using mental health services and advocate appropriately on their behalf. They will be able to engage effectively with vulnerable adults and build positive working relationships with professionals across disciplines, have good negotiation, problem-solving and organisational skills. This role will need the ability to prioritise and manage a caseload while meeting agreed case-working standards, targets and service goals, someone who can maintain accurate and comprehensive records on a client management database and someone with a commitment to equal opportunities, diversity, service user empowerment and reliable team working.
Benefits of working for Mind in Salford:
Application deadline: 5PM on Friday 2nd October 2026
Interviews will be held on Thursday 15th October 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
Imperial College London is partnering exclusively with Robertson Bell to recruit a Head of Management Accounting on a permanent basis. This is an exceptional opportunity to join one of the world's leading universities in a senior finance leadership position at a pivotal time for the them. Imperial is investing significantly in the future of its Finance function through the implementation of Oracle Fusion, bringing enhanced business intelligence capabilities and the modernisation of their management accounting processes.
As Head of Management Accounting, you will play a central role in shaping this transformation whilst leading a high-performing team responsible for delivering financial insight across the University's extensive non-academic portfolio.
The role
Essential criteria
Experience within Higher Education, knowledge of TRAC, Oracle Fusion or Power BI would be advantageous but is not essential.
Why join Imperial?
The opportunity to continue your career at a world‑leading institution and be part of our mission to deliver world‑class teaching and learning. You'll benefit from an outstanding working environment, genuine opportunities for professional development and a comprehensive reward package designed to support your career, wellbeing and work-life balance.
Benefits include:
Apply now
If you're an ambitious finance leader looking for an opportunity to shape the future of management accounting within a world-renowned institution, we'd love to hear from you.
This is a permanent, full-time position based at Imperial College London's White City Campus, operating on a hybrid working model.
Applications close on 6 September, with interviews scheduled for 16 September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Executive on a fixed-term basis to join our ambitious and supportive Philanthropy & Partnerships Team. This is an exciting opportunity to play a key role in growing income from corporate partnerships, helping to fund the vital care and support Southern Hospice Group provides to local people and their families.
Working with both existing and prospective corporate supporters, you will develop and manage a diverse portfolio of corporate partnerships, securing support through strategic partnerships, sponsorship, employee fundraising and gifts in kind. You'll combine excellent relationship management skills with a proactive approach to identifying new opportunities, building long-term partnerships that deliver meaningful impact for both the hospice and our supporters.
If you're a confident communicator who enjoys developing relationships and delivering outstanding supporter experiences, we'd love to hear from you. Applications will be reviewed as they are received, and interviews will be held on a rolling basis, so we encourage interested candidates to apply early.
The client requests no contact from agencies or media sales.
Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
Ideal Candidates Will Be:
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.
Salary: Band G (£27,480 with potential for pay progression)
Hours: 37.5 hours per week, with occasional work at evenings/weekends for Rainbows events.
Location: Primarily based at Rainbows Hospice, Loughborough, with occasional travel to support volunteers across the East Midlands
Contract: Full time / Permanent
Help shape the experience of volunteers across Rainbows
At Rainbows, volunteers support almost every aspect of our work – from fundraising and events, to our retail shops and the hospice itself – with over 400 individuals generously volunteering their time, skills, and passion.
As the Volunteer Coordinator, you'll play a vital role in ensuring those volunteers feel welcomed, supported, valued and able to make the greatest possible impact.
You'll also help shape how volunteering develops across Rainbows, supporting colleagues, improving volunteer experiences and championing the value volunteers bring to our work.
This is a varied and rewarding role for somebody who has experience of working with volunteers and enjoys building strong relationships, solving problems and supporting others succeed.
About the role
Working closely with the Head of Volunteering, you will play a key role in translating the Volunteering Strategy into day-to-day practice across the organisation.
You'll coordinate the volunteer journey from enquiry and recruitment through to onboarding, training, support, engagement and recognition. You'll be a trusted point of contact for volunteers, helping them feel confident in their role whilst also supporting colleagues across the organisation to involve volunteers effectively and confidently.
Alongside maintaining strong operational processes, you'll also help identify opportunities to improve the volunteer experience, strengthen volunteer engagement and support delivery of our Volunteering Strategy.
You'll also provide advice and support to colleagues across Rainbows, helping them involve volunteers effectively and create positive volunteering experiences.
No two days are quite the same. One day you may be interviewing prospective volunteers, delivering training, or supporting colleagues with volunteer management queries. The next you may be analysing recruitment trends, improving volunteer processes, or representing Rainbows at a community event.
What you’ll be doing:
· Managing volunteer recruitment, onboarding and induction.
· Supporting and guiding volunteers throughout their volunteering journey.
· Delivering volunteer training and development opportunities.
· Advising colleagues on volunteer involvement and good practice.
· Coordinating volunteer communications, engagement and recognition activity.
· Maintaining volunteer records and compliance processes.
· Using feedback and data to improve volunteer experiences and ways of working.
· Supporting delivery of volunteering projects and initiatives across Rainbows
About you
We’re looking for someone who:
· Enjoys building relationships with a wide range of people.
· Can balance empathy with good judgement.
· Is confident advising and supporting others.
· Has experience coordinating people, processes or activities in a busy environment.
· Can manage competing priorities and work independently.
· Has strong administrative and organisational skills.
· Is comfortable using systems, data and technology to support their work.
· Is passionate about creating positive experiences for volunteers and supporters.
· Understands the value volunteers bring to organisations and communities.
Previous experience of working with volunteers is highly desirable, and experience of supporting, coordinating or managing volunteers would be an advantage.
Why join Rainbows?
At Rainbows, we are dedicated to making a real difference to the lives of children and families across the East Midlands. You'll be part of a friendly and supportive team where volunteering is valued and recognised as an important part of delivering that mission.
You'll have the opportunity to work with over 400 volunteers, influence the experience they receive, and help shape how volunteering develops across the organisation in the years ahead.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Eligibility to join blue light card discount scheme and Company Shop.
· Healthcare Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice
· Free access to Health Assured employee assistance programme
· Wellbeing support and access to Mental Health First Aiders
This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in London.
Deadline: Tuesday, 22nd September 2026
Interviews:Wednesday, 30th September 2026
Start date: Ideally, Monday 19th October 2026
Contract and hours: Full time, fixed-term contract until 31st July 2027. A full working week is 37.5 hours.
Duties and responsibilities
Person specification
Qualification criteria:
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.