Digital communication manager jobs

Job Title: Marketing Manage

About BookTrust

BookTrust is the UK’s largest children’s reading charity. Each year we reach over 1.3 million children and families across England, Wales and Northern Ireland, delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours.  

Our work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. Children who read regularly are happier and healthier, they form stronger bonds, they are more creative and enjoy more success in life.

BookTrust’s most recent strategy, "Reading for a brighter future", sets out our mission - to get children from low-income households and vulnerable family backgrounds reading regularly and by choice. What we do has never mattered more; or been more needed.  

We deliver our mission through evidence-based interventions, with a strong focus on children in the early years and their families. Our carefully selected books and well-researched programmes are delivered by a network of over 30,000 local partners, bringing the magic of reading to children in every community in England, Wales and Northern Ireland. We work with every local authority across England and Wales, as well as health visitors, schools, libraries, social workers and early years workers. We also have an excellent and increasingly diverse community of children’s authors and illustrators and committed and expert support from publishers.  

Everyone at BookTrust is committed to our mission, and are passionate about the real difference that shared reading from the earliest days can make. We are a genuinely family/life-friendly organisation, offering a caring workplace with supportive and expert colleagues.

Job summary

We’re looking for a Marketing Manager to join our team to create, deliver and analyse integrated marketing plans that utilise the full marketing mix to extend the reach and maximize the sales of BookTrust’s traded reading programmes to schools.

In this role, you’ll be responsible for using data and insight to develop and deliver marketing activity to support a wide range of BookTrust campaigns, events and initiatives to meet our ambitious targets. You’ll establish an ongoing evaluation process and utilise sector and customer insight to continually improve our marketing. 

Experience of working across multiple campaigns in an agile way and prioritising your workload effectively is essential. 

The ideal candidate will have a breadth of marketing skills and experience and a proactive and collaborative approach to working with colleagues across the charity to deliver marketing campaigns and activity to a consistently high standard. 

The successful candidate must have at least three years of marketing experience, have previously worked in a B2B, traded and/or commercial marketing role at a similar level including people management experience.

Full details about the role and candidate requirements can be found in the attached Job Description. 

Application deadline: 23:59 on Friday 20 February 2026.

We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.

How to apply: Please apply via our vacancies website along with your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should not be longer than 700 words.

Shortlisting and interview schedule: 

• Shortlisting will take place w/c 24 February.

• First interviews will take place on Wednesday 4 March and Monday 9 March.

Please note: As part of the selection process, shortlisted candidates may be invited to attend a second interview to further assess suitability for the role.

The Social Media Executive is a brand-new role to the organisation, offering a fantastic opportunity for the successful candidate to make the role their own. You will help raise the profile of the Leadership Skills Foundation and engage audiences through social media, supporting our objectives to build visibility, credibility and engagement.

This flexible role is ideal for someone looking to apply and expand their social media expertise. You will be responsible for combining creativity, strong communication skills, relationship management, and organisational ability, to deliver social media plans and content that make a real impact for the organisation and the young people we support. 

Previous experience of producing social media campaigns and content that delivers results is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working. 

This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to build relationships with our centres, strengthen how we celebrate the value our programmes, and celebrate the impact they have on the lives of young people.

You will be a highly creative and organised individual, with a keen eye for detail, a passion for social media, and the ability to produce engaging content that resonates with our audiences. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department. 

The Social Media Executive role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.

Role purpose: 

• To develop and deliver social media plans to contribute to wider Marketing and Communications objectives.

• To create compelling content that supports the realisation of the organisation’s new business and retention targets.

• To work with internal and external stakeholders to gather compelling content.

Main duties and responsibilities:

1. Planning: Develop and deliver comprehensive social media plans across platforms. Assist with social media strategy and execution to support organisational objectives. Support with the integration of plans into wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans.
2. Content creation: Develop and schedule engaging content applying broad platform experience (including LinkedIn, X, and Facebook, with the potential to expand to other platforms)
3. Community management: Monitor channels, respond to comments, DMs, and mentions, foster positive interaction and manage the brand’s online reputation. 
4. Performance analysis: Track and analyse social media performance using data insights, and present results, learnings and recommendations. Refine plans based on performance. 
5. Relationship management: Build positive working relationships with internal teams and external partners, supporting collaborative content creation and delivery.
6. Research and insight: Monitor trends, audience insights and competitor activity to inform content and continuous improvement.
7. Equality, compliance and governance: Embed equality and diversity requirements both within our promotional activities. Comply with Data Protection Act 2018, GDPR, and Accessibility requirements in all working practices maintaining confidentiality, integrity, availability, accessibility, accuracy, currency and security of information as appropriate.
8. General responsibilities: Support with digital marketing activities when required, ensuring alignment with overall marketing objectives. Undertake such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade, and undertake any other tasks as directed by the Line Manager (or nominee).

Skills, experience and knowledge 

Required/essential: 

• Social media experience: Knowledge of current social media platforms, algorithms, trends, and best practices. (E)

• Strategic thinking: Ability to develop and implement effective social media plans aligned to organisational objectives. (E)

• Creative thinking: Creative flair and ability to produce visually appealing content. (E)

• Organisational skills: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E)

• Communication skills: Excellent written and verbal communication skills with an ability to adapt content to different audiences and formats. (E)

• Relationship management: Ability to work collaboratively with internal and external stakeholders. (E)

• Analytical skills: Ability to interpret data and report on KPIs. (E)

• Software: Experience using social media management and scheduling tools (e.g. Hootsuite, Meta Business Suite or similar). (E)

Desired: 

• Support influencer outreach and collaborations. (D)

• Design or video editing skills (e.g. Canva, CapCut or similar). (D)

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Community Outreach & Partnerships Officer to support the delivery of the Connect to Work programme across Kingston and Sutton. This is a full-time role (35 hours per week), working Monday to Friday, with core hours of 9.00am–4.30pm. Hybrid working is available, with a minimum of three days on site per week. Evening work may be required on occasion.

You will report to the Connect to Work Operations Manager and work closely with internal teams and local stakeholders to ensure the service is well integrated and reaches residents who will benefit most.

What you’ll be doing

If you were working with us, your days would be varied, outward-facing and rooted in partnership working. You would play a key role in building and maintaining strong relationships across Kingston and Sutton, working with local organisations to ensure eligible residents are identified, engaged and referred into the Connect to Work programme.

You would proactively engage with a wide range of partners, including Local Authority teams, Jobcentre Plus, health services, VCSE organisations and community groups. This would involve attending forums and partnership meetings, delivering tailored information sessions and presentations, and promoting the Connect to Work service so that referral pathways are clear, effective and aligned with contractual targets.

A central part of the role is ensuring Connect to Work is well integrated with existing local provision. You would work alongside partner teams, including co-locating where appropriate, to support warm handovers into the service and improve participant journeys. You would also identify gaps in local provision and work with internal colleagues to develop solutions that improve access and outcomes for residents.

You would manage and develop strong working relationships with key stakeholders, supported by the Operations Manager and Senior Integration and Partnership Manager. This includes maintaining regular 

communication with partners, contributing to partnership action plans, and providing updates on progress, impact and service developments. You would work collaboratively with internal teams to maximise opportunities for skills development, vacancies and sustainable employment outcomes.

Alongside outreach activity, you would ensure all work is delivered in line with contract requirements, safeguarding protocols and data protection standards. You would maintain accurate records of partnership engagement and referrals, provide timely updates and reports to support service monitoring, and contribute to internal meetings, service reviews and audits. The role also includes attending supervision, appraisal, training and development activities, and acting as a positive ambassador for the organisation by embedding its values in all interactions.

Above all, this role suits someone who enjoys working with people, building trusted partnerships, and helping communities connect with opportunities that support long-term employment and wellbeing.

What you’ll need

We are looking for someone who brings the following skills and experience:

• Experience of outreach, partnership working or community engagement within employment, health, social care or VCSE settings

• A strong understanding of the importance of integration and partnership working within employability programmes

• The ability to build and maintain effective working relationships with a wide range of stakeholders

• Confident verbal and written communication skills, with the ability to present information clearly and persuasively

• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment

• Experience of working towards targets or outcomes while maintaining a people-centred approach

• Good digital skills, including Microsoft Office and the use of databases or CRM systems

• An understanding of confidentiality, safeguarding and data protection (GDPR) requirements

• A clear commitment to equality, inclusion and supporting people who face barriers to employment

The following experience and knowledge would be beneficial, but is not essential:

• Knowledge of Kingston’s local labour market, services and community networks

• Experience of working on government-funded employability programmes

•  

• Experience of engaging people with mental health and/or physical health needs

• Experience of monitoring, recording or reporting on outreach and referral activity

•   Above all, we are looking for inspiring and committed individuals who have a genuine desire to support people, build strong community partnerships and help residents move towards sustainable employment.

What we offer 

• £35,000 per year 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

• Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What's next

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.  

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

We are seeking a talented, enthusiastic and team-oriented Graphic Designer to join Choose Love’s Communications Team. You will play a crucial role in delivering design materials for the whole organisation, from social media assets and website design to print materials, invites, cards, reports, and Choose Love Shop designs. Choose Love’s communications are rooted in powerful and exciting design, building on our logo gifted by Katharine Hamnett. We are always evolving our designs to keep our communications cutting through the noise and landing strong messages, while staying consistent to our core brand. The perfect candidate will be creative, collaborative and passionate about supporting refugees globally. 

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

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​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

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If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Join Savera UK

We are looking for a passionate individual with a strong commitment to human rights and driving change. You will bring experience in training, development, and management to take on the role of Training and Development Manager, leading our training and education development projects.

The Role

This is a rewarding leadership role where you will:

• Lead the development and enhancement of Savera UK’s training and education package on HBA, harmful practices, and related issues
• Take responsibility for the development, delivery, and management of the National Lottery-funded Reaching Communities training project, including managing a team to deliver project outcomes
• Develop advanced, in-depth training programmes tailored to a range of professional audiences, including health, social care, education, the voluntary sector, and community groups
• Design flexible training programmes that can be delivered online, in person, or in hybrid formats, with the ability to tailor content to meet the needs of different organisations and CPD requirements

About You

We’re looking for someone with:

• At least 3 years of experience in the field of training and development
• Expertise in designing, developing, delivering, implementing and managing high-quality training and education packages and programmes
• Experience in delivering training to a range of audiences and adding to Savera UK’s own expertise
• Experience in leading, mentoring and supporting staff and volunteers
• Experience in training, project management, and budgeting
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition

What We Offer

• 28 days annual leave (plus bank holidays)
• Wellbeing support and external supervision
• Ongoing training and development opportunities
• Employer pension contribution (3%)

Equality & Occupational Requirement

This post is open to anyone with the right experience and skills required for the project to succeed. We welcome and encourage applications from all backgrounds.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with home working one day a week, or two days per fortnight

About the role

The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.

The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.

We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.

About you

• You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
• You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
• Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
• You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
• You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 9th February 2026 at 23:59

Interview date and location:

• First stage - Week commencing 16th February, online via Microsoft Team
• Second stage – Week commencing 23rd February, online via Microsoft Team

Interview process:

• First stage - interview will be competency-based questions
• Second stage - interview that will include a written task or presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We are seeking a Communications and Marketing Manager to shape how our work is seen, understood and engaged with across local government and public policy. This role will lead the day-to-day delivery of our communications and marketing activity at a moment of growing influence and impact for the organisation.

Working horizontally across New Local’s practice, membership, policy and events work, the postholder will help ensure our ideas, relationships and activity are brought together coherently and effectively for our audiences. You will play a central role in developing compelling stories from our research, practice and partnerships, including the work of member councils. To do this, an interest in and understanding of the changing relationship between citizens and the state at a local level will be an important asset. 

This is a hands-on role for an experienced communications professional who combines strong editorial and digital skills with a willingness to think strategically, sound judgement and creativity. Success will be measured not just by the quality of individual outputs, but by the extent to which New Local’s communications feel joined-up, collaborative and mutually reinforcing across teams, extending the reach, influence and impact of our work. 

Your job will include: 

• Leading and delivering New Local’s communications and marketing activity, aligning content, channels and campaigns with organisational priorities and positioning. 

• Planning and coordinating communications for key publications, events, campaigns and moments, managing an editorial calendar that brings together policy, practice, membership and external opportunities. 

• Overseeing New Local’s digital presence, including the website, newsletters and social media, ensuring content is timely, engaging and high quality. 

• Working horizontally across teams to align messaging and identify shared stories, shaping joined-up communications that support membership growth, events, partnerships and policy influence. 

• Creating and commissioning high-quality content and assets, including written content, design and digital materials, drawing out strong stories from members and partners. 

• Using media, insight and data to extend reach and impact, supporting press engagement, monitoring performance and continuously improving communications activity. 

And more… As part of a small, friendly organisation you’ll have the opportunity to participate in other activities and support the wider development and delivery of New Local’s vision and strategy. 

Please visit our website for the full job description and details on how to apply. 

Candidates will be contacted for interview by Monday 9 February 2026.

First round interviews will include a task and will take place online on 16 and 17 February 2026

Second round interviews will take place on Thursday 26 February and Monday 2 March 2026.

Grade: 5

Hours: Full-time 37.5 hours per week (Flexible working considered)

Position type: Permanent

Responsible to: Website Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or remote (UK only) with quarterly travel to Truro

ROLE PURPOSE:

Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our portfolio of websites. You'll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.

This is a creative and strategic role. In addition to paying attention to how our websites look and feel, you will plan our content strategy, use SEO and user experience principles in your writing and be able to spot user trends and share insights.

You'll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.

WHO ARE WE LOOKING FOR?

ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!

The ideal candidate will have:

• Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you're explaining complex international issues or crafting persuasive fundraising appeals.

• Strategic Mindset: You should be able to interpret analytics data to understand what content works well and adapt the website accordingly

• Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.

This is a fantastic opportunity to get 'behind the scenes' of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Content Creation

• Produce engaging, high quality web copy that truly connects with our audiences and converts

• Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns

• Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice

• Plan and deliver the ShelterBox blog to increase engagement and organic traffic

• Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well

• Provide ideas for new web pages and copy based on SEO opportunities and industry trends

• Work closely with digital and fundraising communications teams to provide content and plan UX journeys for email and social channels

• Provide training to fundraising teams to develop their web copywriting skills

Planning, Testing and Auditing

• Contribute to our website content plans which meets user needs, attracts new visitors to the website and improves SEO and conversion rates

• Conduct SEO keyword research and monitor search rankings across the website

• Identify areas for improvement across in current website content and introduce new, engaging content which works to improve conversions and user experience

• Build tests and implement learnings into content plans, using split testing and optimisation tools

• Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy

• Use data analytics tools like ahrefs, Google Search Console, Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys

• Share insights and best practice with wider teams so they know what is working well and how to improve

International support

• Support our network of affiliate websites, by monitoring their content, prompting and helping those teams to update their pages

• Share our high-quality web content across all affiliate networks

• Support teams to improve quality of content with SEO training and recommendations

• Share best practice insights, advice and training to all affiliate teams

Other responsibilities

• Any other duties as needed, appropriate to the level and grade of the post

Please read the Applicant Guidance on our website before applying.

Overview:

We are looking for a Digital Engagement and Outreach Lead to join our busy team.

This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.

Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.

This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.

This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.

As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.

About CFAB:

CFAB supports children on the move between the UK and other countries and children who are

separated from their family in another country. The complexities of migration and international

separation can make many of these children particularly hard to support and particularly vulnerable

to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,

protection and right to a family life as we would want for any child.

We are the only UK representative of the International Social Service network, and the only charity

in the UK with a dedicated international social work team. We are proud to have royal patronage

from HRH, Princess Alexandra.

Person specification: (Skills, Abilities, Knowledge and Experience)

• Excellent communication skills – both written and verbal

• Motivated and enthusiastic

• Attention to detail

• Highly organised with excellent time-management skills

• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)

• A working knowledge of digital platforms and awareness of their ethical impact

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners

Salary: 
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location: 
Contractually based in our Hwb in Pontypool  or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:

•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:

1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date:4th February 2026

We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

Are you a creative Marketing Officer with a passion for digital communication and engagement?

Reporting to the Marketing Manager, you will play a key role in supporting our digital strategy, with responsibility for implementing our social media strategy to help the CoSRH meet its business objectives.

We are looking for a talented and enthusiastic Social Media and Marketing Officer to join our small but dynamic marketing team. In this role, you will manage our digital communications to members and prospective members, working alongside the Digital Team.

You will be responsible for creating original copy and multimedia content, managing our email newsletters, and paid and organic digital communications. You will manage our social media accounts (e.g. LinkedIn, Instagram) and ensure activities are aligned to our campaign and brand goals. You will focus on tailoring our communications for our range of audiences – from doctors and nurses, to midwives, pharmacists and other healthcare professionals. You will ensure our brand identity is applied in a consistent and cohesive way. You will have excellent communication skills and be able to express our messages and values accurately and creatively.

You will have experience of working with a content planner, and you’ll be able to work across teams to create and deliver communications solutions to support the achievement of their strategic objectives. This includes our suite of qualifications, courses and assessments, our dedicated events programme, and the advocacy work of our External Affairs team.

You will have proven experience in delivering multi-channel digital activity, including paid advertising, to optimise digital impact and maximise audience engagement. You will also have experience of understanding data and using analytics to measure activity and increase impact.

This role is offered on a full-time, 12month fixed-term contract, 35 hours per week, and we are looking for someone to start as soon as possible.

We value diversity, promote equality, and encourage applications from people of all backgrounds.

Read on to find out more information about the role, the benefits of working for us and how to apply.

Who we are

We are the College of Sexual and Reproductive Healthcare (CoSRH). We are the largest UK multidisciplinary membership organisation working at the heart of sexual and reproductive health (SRH), supporting 14,000 healthcare professionals to deliver high-quality care.

We offer:

1. Evidence-based clinical guidance and standards.

2. A range of qualifications, education and training in sexual and reproductive healthcare (SRH).

3. Membership benefits, including our BMJ SRH Journal, member CPD diary, and exclusive discounts.

4. A Community Sexual and Reproductive Healthcare specialty programme that trains future consultants in SRH.

We provide an important voice for SRH professionals. We influence policy and public opinion working with local and national governments, MPs, commissioners, policymakers, the media, patient groups and other decision-makers.  

Role Overview

Job title: Social Media and Marketing Officer

Department:   Membership Engagement Team

Band: Band 2 (£30,444)

Reports to: Marketing and Communications Manager

Hours/week:   Full-time (35 hours per week)

Contract: Fixed term, 12 months (with potential for extension)

Location: Hybrid, with the ability to flexibly spend time at the CoSRH offices in London Bridge and working from home.

How to Apply

To apply, please visit the following link:  Social Media and Marketing Officer job - Hybrid - College of Sexual and Reproductive Healthcare

The deadline for applications is 9am on 29th January 2026, with interviews likely to take place w/c 9th February 2026.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Your Mission

• Working closely with the Digital Marketing Manager and Social Challenges Manager, the role will support day-to-day paid social delivery on Meta, using data, insight and testing to continuously improve results.

Responsibilities

Paid Social for Social Challenges (c.50% of role)

• Build, manage and optimise paid social campaigns on Meta to recruit participants into CALM’s Social Challenges.

• Translate campaign objectives into effective audience targeting, creative testing plans and budget allocation.

• Monitor performance daily, adjusting ads, audiences and spend to maximise lead volume, quality and cost-efficiency.

• Analyse campaign results, using platform data and internal insight to understand what’s driving high-value participants.

• Produce clear, actionable performance reports and recommendations for optimisation.

Campaign & Cross-Team Collaboration

• Work closely with the Digital Marketing Manager to support digital marketing activity across the organisation, including paid and organic social.

• Partner with the Social Challenges Manager to understand audience motivations, challenge mechanics and supporter journeys.

• Collaborate with CALM’s studio team to brief, test and refine creative that performs and stays on-brand.

• Feed performance insight back into campaign planning, proposition development and supporter experience.

Testing, Learning & Optimisation

• Implement structured testing across creative, copy, audiences and formats to improve performance over time.

• Use learnings from each campaign to inform future challenges and evergreen activity.

• Keep up to date with changes to Meta advertising, tracking, privacy and best practice, flagging risks and opportunities early.

Wider Digital Support

• Support wider digital marketing activity as required, including other paid digital channels and acquisition campaigns.

• Provide day-to-day cover for the Digital Marketing Manager during periods of leave, ensuring paid social campaigns continue to run smoothly and effectively.

• Support delivery of core marketing activity as required, including organic social, campaign optimisation, and reporting.

• Provide practical cover for the Social Media Manager when needed, supporting scheduling, publishing and basic community management to maintain a consistent social presence.

• Work with content colleagues to support drafting and optimising web and social content. 

• Act as a reliable point of contact for digital marketing activity during absences, escalating issues appropriately. 

• Contribute to improving CALM’s use of data, attribution and performance insight across digital fundraising.

Your profile

Essential

• Hands-on experience managing paid social advertising on Meta.

• Strong analytical skills and confidence working with performance data, metrics and insights. 

• Experience of testing and optimisation across creative, audiences and formats. 

• Ability to monitor social spend and deliver against clear targets.

• Comfortable working across teams and balancing multiple priorities.

• Strong written communication skills, with an understanding of what makes compelling ad copy. 

Desirable

• Experience in charity, fundraising or purpose-led marketing.

• Familiarity with paid marketing funnels and supporter journeys.

• Experience working with tracking, pixels and basic attribution concepts.

• Experience working on organic social. 

• Copywriting experience across a range of channels.

Why us?

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £32,000 - £37,000

A work environment that values creativity, personal growth and collaboration.

Reports to: Digital Marketing Manager

Contract: 12 month fixed term contract

Closing date: 8 February 2026

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

OVERVIEW OF ROLE

Beacon is seeking a creative, organised, and digitally savvy Digital Content Officer, whose role will focus on two main areas: delivering day-to-day communications and supporting digital projects.

At the heart of this role is driving engagement with Beacon’s events and projects, strengthening our community connections, and communicating our impact clearly and effectively. You will coordinate content across multiple channels - including social media, email, newsletters, and the Beacon website - and monitor the effectiveness of these communications. This includes writing copy, creating graphics and video content, scheduling and publishing materials, and engaging with the rare disease community on behalf of Beacon. You will also drive promotional and outreach activity, helping connect with patient groups, partners, and wider networks to amplify Beacon’s work.

You will support The Resources Hub (our e-learning platform) by assisting with uploading, formatting, publishing, and updating content. As you grow in the role and depending on your skills and capacity, there may be opportunities to contribute to content development, coordinate volunteers and external partners, or assist with other digital projects, such as podcast production, video series, or multimedia content.

While the focus and direction of your work will stem from ongoing events, projects, and organisational priorities, you will have the opportunity to take ownership of your work and play a key role in driving communications forward. You will collaborate closely with the Digital Resources Manager, COO, and wider Beacon team to gather information, shape messaging, and ensure content is accurate, timely, and aligned with organisational goals.

Working at Beacon

Beacon is a small, close-knit team of 10 people. We are friendly, supportive, and highly collaborative, and we value working closely together. At the same time, in a small organisation, everyone is expected to take responsibility for their work, demonstrate initiative, and confidently manage their day-to-day tasks.

This role is ideal for someone who enjoys working independently, is proactive in keeping work moving, and takes pride in following tasks through to completion, whilst collaborating effectively with colleagues and knowing when to seek input or support.

Training and support will be provided across all of Beacon’s platforms and software, making this an excellent opportunity for someone seeking a junior or early-stage role in digital content in the charity sector.

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MAIN DUTIES AND RESPONSIBILITIES

• Gather information, insights, and key messages from colleagues across the organisation to guide content priorities for communications.
• Draft and schedule social media posts across Beacon’s channels (Instagram, LinkedIn, Facebook) using Hootsuite, ensuring a consistent flow of content.
• Engage with the rare disease community on social media, responding to comments, shares, and messages in Beacon’s voice, and actively interacting with posts from patient groups, partners, and other relevant organisations.
• Facilitate the bi-weekly newsletters on Mailchimp and LinkedIn, including drafting copy, formatting content, and scheduling.
• Liaise with colleagues across the organisation and, where necessary, coordinate input from team members to ensure communications tasks are delivered effectively.
• Support website updates in WordPress and Divi, including uploading news posts, blogs, homepage banners, and other routine page updates, as well as drafting copy as needed.
• Assist with maintaining The Resources Hub by uploading, formatting, publishing, and updating content.
• Create graphics and simple videos using Photoshop/Premier Elements and Canva, using templates initially and gradually developing skills to produce original content, ensuring all visual material aligns with Beacon’s branding guidelines.
• Support promotional and outreach activities, connecting with patient groups, partners, and wider networks to amplify Beacon’s work.
• Monitor the impact of communications on engagement with Beacon’s activities.
• Capture content and provide live updates at key events, including social posts, photos, testimonials, and short videos to engage the community in real time.
• Assist with the preparation of materials in the lead-up to major events and support on-the-day event delivery alongside other team members.
• Provide ad hoc support to projects as required, in line with capacity.
• Attend and represent Beacon at external events.

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PERSON SPECIFICATION

This is a junior or early-stage role in digital content and communications, offering the opportunity to gain hands-on experience across multiple channels in a small, supportive team. We’re looking for someone enthusiastic, proactive, and eager to develop their skills whilst making a real difference at Beacon.

Essential

• Strong written communication skills, with an excellent understanding of the English language, and a keen eye for clear, engaging copy.
• Highly organised, with the ability to manage multiple priorities, timelines, and deadlines.
• Proactive and self-motivated, with the initiative to keep work moving and see tasks through to completion.
• Eager and enthusiastic to learn new software, systems, and digital tools, and willing to develop skills in innovative digital content creation.
• Strong attention to detail and pride in producing high-quality work, with a focus on accuracy, consistency, and fine design elements.
• Adaptable, with the ability to stay focused, resourceful, and effective in a dynamic environment.
• Proficient in internal communication, able to work collaboratively with colleagues and peers.
• Ability to reflect on work, identify opportunities for improvement and enhance processes and outcomes. 
• Positive attitude and commitment to contributing to a small team environment where every individual makes a real difference.
• Collaborative and open, engaging in constructive feedback to drive personal and team development.
• A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity.

Desirable

• Experience in digital content creation (copywriting, graphics, or video production) through work, volunteering, or student societies.
• Experience posting or engaging on social media or drafting written content for different audiences.
• Familiarity with charity or not-for-profit environments.
• An understanding of rare diseases, medical science, health charities, or small-organisation dynamics.

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FLEXIBLE WORKING

We offer flexible working practices to support a healthy balance between personal and professional life, including hybrid working and flexible hours. Our hybrid working policy requires staff to be office-based for at least 50% of their working time.

Given the high level of cross-team collaboration involved in the Digital Content Officer role, regular in-person working is particularly important. Following an initial in-person onboarding period, our preference is for this role to be based in the office for at least three days per week on average, to support effective communication and smooth day-to-day working.

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SEE OUR JOB DESCRIPTION FOR A FULL OVERVIEW AND FURTHER INFORMATION ON OUR BENEFITS