Enhanced support worker jobs

Role overview 

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).

You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.

Key Responsibilities 

• Deliver innovative support across your region to improve health, social, and emotional outcomes for members. 

• Attend specialist clinics to engage with members and professionals. 

• Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities. 

• Support members to access benefits, services, and resources that promote financial stability, health, and independence. 

• Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate. 

• Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction. 

• Recruit and support Shine volunteers. 

• Contribute to regional and national events (face-to-face and virtual) based on member needs and interests. 

• Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training. 

• Promote Shine membership to individuals with relevant conditions. 

• Maintain accurate records using Shine’s CRM (Salesforce database). 

• Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability. 

• Maintain an up-to-date directory of contacts and share relevant information internally. 

• Undertake administrative tasks and other duties as required.

Other Core Requirements of Working for Shine 

• Ability to travel across designated areas. 

• Demonstrate flexibility and willingness to work outside core hours when required. 

• Ability to work from home and manage lone working effectively. 

• Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team. 

• Full Enhanced DBS check, UK Right to Work and satisfactory references required. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programmeand Mental Health First Aiders 

• Support to learn and develop 

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire

If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.

At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65)  to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.

This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.

What You'll Do

As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.

No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.

About You

We're looking for someone who:

• Is kind, compassionate and approachable.
• Enjoys being active, creative and making people smile.
• Builds positive relationships and communicates well.
• Is organised and understands the importance of accurate record keeping.
• Is confident using  IT, including email and Microsoft Office.
• Is reliable, adaptable and happy to get stuck in.
• Enjoys working independently but knows that great teamwork delivers the best outcomes.

You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.

The Kind of Person Who Thrives Here

At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.

We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.

If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.

If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.

Essential Requirements

• Full UK driving licence.
• Daily access to a roadworthy vehicle insured for business use.
• Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
• Enhanced DBS check (or willingness to obtain one).
• Right to work in the UK.

What We Offer

• 26 days annual leave plus bank holidays.
• Pension scheme.
• Enhanced sickness absence scheme.
• HSF Health Cash Plan.
• Excellent training and development opportunities.
• A supportive team where your ideas are welcomed and your contribution is valued.
• Free office parking.

Interested?

We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.

Our recruitment process includes:

• Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
• Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
• Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
• Stage Two Interview: A final interview to explore your suitability for the role in more depth.
• Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.

Closing date: Sunday 6 September 2026

Stage One Interview: Monday 14 September 2026

Workshop Visit: Monday 21 or Tuesday 22 September 2026

Stage Two Interview: Wednesday 24 September 2026

YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

We’re looking for an Outreach Support Worker to join our Drug and Alcohol Outreach team, supporting vulnerable individuals across West Essex (Epping, Harlow and Uttlesford). You’ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health, and employment. 

If you enjoy variety, this role offers the best of hybrid working. You'll be out and about in the community meeting people face-to-face, collaborating with colleagues in the office, and balancing your week with home working.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

ould it be you?

We’re looking for someone who:

• Understands drug and alcohol issues through professional, voluntary, or lived experience.
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Previous experience of working in a customer facing role
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Please read before applying

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Make a meaningful difference with Catalyst and the Women’s Support Centre, helping women across Surrey build safety, recovery and independence through trauma-responsive advocacy.

We’re looking for a compassionate and skilled Recovery Worker to provide high-quality support to women affected by substance use, trauma, multiple disadvantage, and contact with the criminal justice system. Working across Surrey, you will offer one-to-one and group support, manage a caseload, complete risk assessments and safeguarding referrals, and work closely with partner agencies to ensure women receive joined-up, person-centred support.

This is a rewarding opportunity to use your experience in substance use, trauma-informed practice and women-specific provision to support positive change. You’ll be part of a values-led charity with a welcoming, non-judgemental ethos, committed to kindness, integrity and commitment in everything we do.

Location Based at our Women’s Support Centre in Woking and working across Surrey as required

Salary £31,130

Work Pattern 35 hours across Monday – Friday

Contract Permanent

About Catalyst Support

Though Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.

Key Responsibilities

• Provide high-quality, trauma-responsive advocacy and support to women in contact with, or at risk of being in contact with the criminal justice system with a specific focus on Substance Use and Trauma. 
• Design, coordinate and deliver one to one and group interventions to assist women to achieve their goals.  
• Complete safeguarding referrals where appropriate and support women’s safety through involving them in the safeguarding process. 
• Take a collaborative multi-agency approach to supporting women, including representing and supporting women at multi-agency meetings. 
• Involve women in the design and delivery of interventions, ensuring that they are at the heart of the work at all times. 
• Undertake all aspects of case management and recording including developing and documenting individual support plans with women.   
• Work in line with Data Protection legislation, maintaining confidential service-user records of interventions and contact details.
• Complete client work in line with the Women’s Support Centre’s core values.
• Ensure women are supported to achieve independence though structured intervention planning and strengths-based support and appropriate onward referrals.
• Support in the collation and production of reports as requested, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines. 
• Develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public.
• Be responsible for establishing and maintaining professional relationships internally and with other relevant statutory and voluntary sector agencies.
• Develop educational materials to support women and external partners to better understand Substance Use. 
• Attend and prepare for regular line management meetings, including performance development reviews. 
• Attend regular clinical supervision. 
• Take responsibility for self-care and managing vicarious trauma, promoting the importance of self-care both internally and externally. 
• Maintain up-to-date knowledge and awareness of developments in relevant public policy and legislation by attending relevant training courses, meetings and conferences.   
• Maintain and improve competencies through continuous professional development. 
• Abide by all organisational policies, codes of conduct and practices. 
• Support and promote inclusion, diversity and equality of opportunity in the workplace. 
• Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, staff and project data. 

About you

We are looking for someone who:

• Has significant experience supporting women affected by substance use, trauma and multiple disadvantage.
• Understands the impact of trauma, offending, homelessness, mental health needs and contact with the criminal justice system.
• Can work in a trauma-informed, strengths-based and non-judgemental way.
• Is confident engaging, motivating and advocating for women with complex and intersecting needs.
• Has up-to-date safeguarding knowledge and can respond calmly and appropriately to risk.
• Can manage a caseload, prioritise workload and keep accurate, factual case records.
• Communicates clearly with clients, colleagues, partner agencies and stakeholders.
• Works well independently and as part of a flexible, supportive team.
• Is passionate about women-specific provision, social justice, equality, diversity and inclusion.
• Is resilient, reflective and committed to ongoing learning, self-care and professional development.
• Is able to travel across Surrey for outreach appointments and partnership meetings.

Benefits 

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
• Birthday leave, employee discounts, and flexible working wherever possible
• Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate

All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

Female Care Support Worker

Make a Difference. Change Lives. Start a Career That Matters.

Female applicants only. This role is based within an all-women's service and is exempt under Schedule 9, Part 1 of the Equality Act 2010.

Are you a caring, positive person who wants to make a real difference? You don't need previous care experience, just the right values, a willingness to learn, and a passion for helping others.

At Peabody, you'll support women to live independently, build confidence, achieve their goals, and enjoy the life they choose. Every day is different, and every day you'll have the opportunity to make a meaningful impact.

What You'll Do

• Support women with daily living, wellbeing, and personal care
• Encourage independence, choice, and confidence
• Help people access activities, interests, education, and their local community
• Create a safe, welcoming, and supportive environment
• Work alongside families, professionals, and colleagues to achieve positive outcomes

What We're Looking For

• Kind, compassionate, and reliable people
• Great communicators who enjoy working with others
• Positive and resilient individuals who want to make a difference
• Flexible team players with a genuine desire to help people thrive

Essential Requirements

✅ Full UK Manual Driving Licence ✅ Enhanced DBS Check

Why Join Peabody?

• 25 days annual leave plus bank holidays
• Excellent training and career development
• Up to 10% pension contribution
• Life assurance (4x salary)
• Employee discounts and wellbeing support
• Two paid volunteering days every year

This is a 24/7 service, so you'll need to be flexible to work shifts, including evenings, weekends, bank holidays, and sleep-in/night shifts.

If you're looking for a rewarding role where you can truly change lives while developing a career you'll be proud of, apply today.

Interviews will take place in person on 25 August 2026.

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).

 Please see the attached Job Profile for a full list of responsibilities 

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.

Job Description

Context:

CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.

Purpose:

The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.

Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.

Personality:

We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised. 

We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.

We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions. 

We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.

Passion:

We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.

• Reporting to: Head of Church & Client Support

• Direct Reports: Enhanced Support Leads

Responsibilities

• Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:

  • Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs

  • Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.

  • Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.

• Workload management to facilitate an effective debt service by:

  • Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.

  • Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.

• Overseeing Specialised Client Support 

  • Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations. 

  • Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.

  • Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.

  • Confidence in and experience of speaking about topics of vulnerability and safeguarding.

  • Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.

• Overseeing the grants specialists workload

  • Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.

  • Building and maintaining strong relationships with new and existing grant funders.

  • Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required. 

• Management of Key Stakeholder Connection

  • Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.

  • Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing. 

• External reporting

  • Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.

• Mitigate risk by:

  • Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.

• Foster a healthy team culture within their immediate team and across the department through 

  • Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.

  • Encouraging engagement with wider CAP life and relevant regional events.

  • Monitoring, sharing and taking action based on the available data sources 

  • Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.

• Champion the value of personal development by

  • Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting 

  • Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews 

  • Invest in their own personal development and attend relevant training within Service Delivery and across CAP

• Staff wellbeing 

  • Oversight of approvals for Service Delivery clinical supervision referrals.

  • Coordination of peer reflective practices groups with external providers.

• Strategic Direction

  • Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.

  • Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs

• Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager

Skills required

• Confident decision maker

• Excellent communication at all levels

• Ability to produce excellent results through the use of team dashboards

• Ability to lead a team in actively promoting the cultural values of CAP

• Ability to develop strengths and skills in others

• Ability to challenge poor performance

• Ability to prioritise time, tasks and attention effectively in a pressured environment

• Able to hold a good balance between detail and the ‘big picture’

• Good strategic insight and understanding of organisational aims

• Ability to collaborate across teams and departments

• High emotional intelligence and ability to understand the human factors involved in the role

• Capable of maintaining own emotional wellbeing

• Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies

Experience:

Essential

• Experience of delivering results in a service based environment

• Experience of having to work using your own initiative

• Experience of supporting vulnerable people

• Experience in a safeguarding coordination role 

• Experience of leading and managing a team of staff

Desirable

• Experience of working within Service Delivery, and CAP debt help procedures

• Experience of leading a safeguarding or vulnerable client project. 

• Experience of leading teams to meet key objectives or targets

• Mental health first aid training or similar experience

Culture

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Christian Commitment

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith 

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Other Responsibilities

• Being willing to pray with each other and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences and team revive days.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

Educational requirements

• A levels or equivalent 

This role delivers one to one case work including ongoing support to resolve both immediate and crisis situations, in the main relating to welfare benefits, referring to appropriate support agencies and other ICCM services promoting a multiagency approach. The aim of the service is to empower people through access to appropriate support services and improve quality of life, health and wellbeing.

This is a fixed term role to cover for Maternity Leave (9 Months)

· Delivering client focused, culturally appropriate support services for the benefit of members of the Irish community in Manchester on an appointment office basis, drop in service, and on outreach for those with mobility issues facilitating access to mainstream health, housing, education and employment services.

• To provide support to members of the Irish community who are vulnerable through age, poor physical or mental health, homelessness, risk of homelessness, drug/alcohol use, offending, hate crime, social and cultural isolation etc.
• To complete an initial assessment of Service Users’ needs, presenting issues and risks, making onward referrals to statutory and other voluntary support agencies as appropriate for people to access specialist support
• An understanding of how to deal with people who have experienced trauma.
• Inputting all client based work onto the CMS; maintaining accurate and up to date case files and reporting.
• To facilitate the successful running of ICCM’s health and well being activities as required.
• To promote the wider work of ICCM, facilitating pathways to support where needed.
• To be aware of and maintain best practice in safeguarding.
• To commit to continuous professional development and keep up to date with best practise in the sector.
• To attend relevant training, conferences and seminars locally, regionally and nationally as directed by line manager.
• To participate and engage in supervision and appraisal provided by the manager
• To work as an accountable member of the staff team, working within the charity’s policies and procedures
• It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
• To ensure you fully embrace ICCM’s values in all your work.

Social Prescribing Link Worker (30 hours - part time)  

Hours: 4 days a week  

Salary: £23,878 

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About Help on Your Doorstep 

Help on Your Doorstep, is a pioneering charity working in the London Borough of Islington to improve the health and wellbeing of people and the communities that they live in. Through our Social Prescribing Service, ‘Connect’ outreach and referral service and Good Neighbour Schemes, we support people to thrive in healthier, happier and more connected communities.

At the heart of everything we do is a commitment to build trusted, relationship-based support with individuals and communities.We work closely with partners who share our vision of tackling the social and health inequalities that affect people across Islington.

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About the role 

Our Social Prescribing service supports patients referred by GP practices across Central Islington.Working within a fast, paced, person-centred environment, Social Prescribing Link Workers support individuals to identify what matters most to them and connects with community services, activities and support that improves their well-being and addresses the wider determinants of health.

The service benefits from close collaboration with our Connect service and access to over 120 referral partners, offering a diverse range of opportunities to support residents’ health, wellbeing and independence.

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What You’ll Be Doing  

As part of a dedicated team of four Social Prescribing Link Workers, seven Connect service colleagues and external partners working in primary care teams, you will: 

• Work with patients referred by GP practices to provide personalised, strengths based support 

• Build trusted relationships and support individuals to overcome, social, practical and emotional barriers 

• Support people to access community-based services, activities and networks 

• Manage a varied caseload, maintaining accurate and timely records 

• Work collaboratively with GP practices, primary care teams, colleagues and external partners 

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About You 

• Passionate about creating a fairer society and reducing health inequalities 

• Have excellent interpersonal and communication skills 

• Have experience of providing person-centred or personalised support (paid or unpaid) 

• Can work at pace and work across different data-systems and maintain accurate records 

• Can manage a caseload in an organised and methodical way 

• Are comfortable balancing face to face work with administrative responsibilities 

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For a full job description, person specification and details on how to apply, please go to our webste

Any queries please contact 

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Our Team 

You will be part of a supportive and collaborative team of 4 Social Prescribing Link Workers and 7 Connect Service colleagues, GP practices and external partners across Islington.We value teamwork, reflective practice, and learning from one another to continually improve outcomes for residents.

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How to Apply 

The deadline for completed applications is 11.30pm on Wednesday, 26th August.

You need to submit a cover letter which explains why you want the role, why your experience and skills are a good fit.Please do not just state you have the skills and experiences – explain and give examples.Please don’t use AI to write your application for you.

You need to submit a CV. In person interviews - date tbc

Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.

We are seeking a Senior Peer Support Worker to join the team in Lewisham, using personal lived experience of mental health difficulties to provide person-centred, recovery-focused peer support to people on hospital wards and as they are discharged to journey towards being settled in the community. This role will also line manage a Peer Support Worker, providing regular supervision and support, annual appraisals and development opportunities.

The Senior Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.

Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. You will also need to have previous experience of line management/managerial responsibilities.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 9th August (11:59pm)

Likely interview date: Wednesday 2nd September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

Senior Young Dads Worker (Neurodiverse)

About NEYDL

North East Young Dads and Lads (NEYDL) was founded in 2017 and has grown rapidly to become one of the UK’s most recognised organisations supporting young dads, men aged 25 and under in a fathering role. Our vision is for young dads to be valued and supported as parents. In 2024/25 we supported 217 young dads directly and achieved 100% satisfaction among the young dads we work with.

We are a non-judgmental organisation built on mutual trust, respect and honesty. Many of our staff are young dads themselves or have lived experience relevant to the communities we serve.

About this role

We use the term ‘young dads’ to refer to young dads, expectant dads and non-birthing partners aged 25 and under. This includes people within this age bracket who self-identify as father figures, including kinship carers and non-birthing partners.

We use the term ‘neurodiverse’ as an inclusive term covering young dads who are autistic, have ADHD, dyslexia, dyspraxia or other forms of neurodivergence, whether formally diagnosed, self-identified or awaiting assessment. We recognise that neurodivergent young dads can face additional barriers in accessing parenting support, including in how services are structured, communicated and delivered, and that these barriers are often compounded by stigma, exclusion or a lack of appropriate adjustment.

This is a dedicated role to ensure neurodivergent young dads can access the high quality support NEYDL offers, and that our wider service offer is genuinely accessible to them. You will provide direct, adapted support to neurodivergent young dads, while also building NEYDL’s organisational understanding of how to work effectively and inclusively with this group.

What we are looking for

We are looking for a motivated and experienced worker with a genuine understanding of neurodivergence and its impact on young fathers, and the ability to adapt support, communication and activities accordingly. You will be a confident networker, able to build relationships with both young dads and the services and organisations that support neurodivergent people across the North East.

We particularly welcome applications from people with lived experience of neurodivergence, either personally or as a parent or carer of a neurodivergent child, and from people with lived experience of young fatherhood.

What we offer

NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.

In addition, we offer:

• 7.2 weeks’ annual leave per year (pro rata), inclusive of statutory and public holidays

• 5% employer pension contribution

• A flexible hybrid working arrangement

• Regular supervision and fortnightly team meetings

• Funded professional development and training

• Mileage paid at 55p per mile for business travel

How to apply

To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:

• A covering letter of no more than two sides of A4 (Arial, size 12)

• Or a video of no more than four minutes

In your application, please address:

• What excites you most about this role and how it connects to your skills and experience, bearing in mind the person specification

• What relevant lived experience you would bring to this role

• What experience of engaging with neurodivergent young people, families or communities you would bring to this role

Applications must be received by midnight, Sunday 16 August. 

Shortlisting: 17 & 18 August. Interviews: Friday 21 August.

NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.